Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware needs time to work its way through a target network. Because of this, ransomware assaults are commonly unleashed on weekends and at night, when IT staff are likely to take longer to recognize a penetration and are less able to organize a rapid and forceful defense. The more lateral progress ransomware is able to manage inside a target's system, the longer it takes to recover core operations and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to assist you to take the time-critical first step in mitigating a ransomware assault by putting out the fire. Progent's online ransomware experts can help businesses in the New Haven metro area to identify and quarantine breached devices and guard clean resources from being compromised.
If your network has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Offered in New Haven
Current variants of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and invade any available system restores. Data synched to the cloud can also be corrupted. For a vulnerable environment, this can make automated restoration almost impossible and basically throws the IT system back to the beginning. Threat Actors (TAs), the hackers behind a ransomware attack, demand a settlement fee in exchange for the decryptors needed to unlock encrypted data. Ransomware assaults also attempt to exfiltrate files and TAs require an additional payment in exchange for not posting this information on the dark web. Even if you are able to restore your network to a tolerable date in time, exfiltration can be a major issue according to the nature of the downloaded data.
The recovery process subsequent to ransomware attack has a number of crucial stages, most of which can be performed in parallel if the recovery workgroup has enough people with the necessary skill sets.
- Quarantine: This time-critical initial response requires blocking the sideways spread of the attack across your network. The more time a ransomware assault is allowed to go unrestricted, the more complex and more costly the restoration effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by veteran ransomware recovery experts. Quarantine processes consist of isolating affected endpoints from the rest of network to block the spread, documenting the IT system, and securing entry points.
- Operational continuity: This covers restoring the IT system to a basic useful level of capability with the shortest possible delay. This effort is typically at the highest level of urgency for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This project also requires the broadest array of technical abilities that span domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, productivity and mission-critical applications, network topology, and safe remote access. Progent's ransomware recovery team uses state-of-the-art collaboration platforms to coordinate the multi-faceted restoration effort. Progent appreciates the importance of working quickly, tirelessly, and in concert with a client's management and IT group to prioritize activity and to put vital services on line again as quickly as possible.
- Data restoration: The effort necessary to recover files damaged by a ransomware attack varies according to the state of the systems, the number of files that are affected, and which recovery techniques are needed. Ransomware attacks can take down key databases which, if not gracefully shut down, might have to be reconstructed from the beginning. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many manufacturing and other business-critical platforms are powered by SQL Server. Often some detective work could be required to locate clean data. For instance, undamaged OST files may exist on employees' PCs and laptops that were not connected at the time of the attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to protect against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators.
- Setting up advanced AV/ransomware defense: Progent's Active Security Monitoring uses SentinelOne's machine learning technology to offer small and medium-sized companies the benefits of the same anti-virus technology used by some of the world's biggest enterprises such as Netflix, Visa, and NASDAQ. By providing in-line malware blocking, detection, mitigation, recovery and analysis in one integrated platform, ProSight ASM lowers total cost of ownership, simplifies management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the hacker Progent has experience negotiating settlements with threat actors. This requires close co-operation with the victim and the cyber insurance provider, if there is one. Services include determining the kind of ransomware involved in the attack; identifying and making contact with the hacker; testing decryption tool; deciding on a settlement with the ransomware victim and the cyber insurance provider; negotiating a settlement amount and schedule with the hacker; checking adherence to anti-money laundering regulations; carrying out the crypto-currency transfer to the hacker; acquiring, reviewing, and operating the decryptor tool; debugging decryption problems; building a pristine environment; remapping and reconnecting datastores to reflect precisely their pre-encryption state; and restoring physical and virtual devices and services.
- Forensic analysis: This process involves uncovering the ransomware attack's storyline throughout the network from beginning to end. This audit trail of how a ransomware attack travelled through the network helps your IT staff to assess the damage and highlights vulnerabilities in rules or work habits that should be rectified to avoid later breaches. Forensics entails the examination of all logs, registry, Group Policy Object, AD, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to look for variations. Forensic analysis is usually given a high priority by the insurance carrier. Since forensics can take time, it is vital that other key activities such as operational continuity are pursued in parallel. Progent maintains an extensive team of information technology and data security professionals with the knowledge and experience needed to carry out the work of containment, operational continuity, and data restoration without interfering with forensic analysis.
Progent's Background
Progent has delivered online and on-premises IT services across the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes consultants who have been awarded high-level certifications in core technology platforms such as Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's data security experts have earned internationally recognized certifications including CISM, CISSP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers guidance in financial and Enterprise Resource Planning applications. This scope of expertise allows Progent to salvage and integrate the undamaged parts of your IT environment following a ransomware attack and reconstruct them rapidly into an operational network. Progent has collaborated with leading cyber insurance providers like Chubb to help organizations clean up after ransomware attacks.
Contact Progent for Ransomware System Recovery Consulting in New Haven
For ransomware cleanup consulting in the New Haven metro area, call Progent at 800-462-8800 or go to Contact Progent.