Ransomware Hot Line: 800-993-9400

24x7 Remote Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a target network. For this reason, ransomware attacks are commonly unleashed on weekends and late at night, when support personnel are likely to take longer to recognize a break-in and are less able to organize a quick and coordinated defense. The more lateral progress ransomware can achieve inside a target's system, the longer it takes to restore basic IT services and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help organizations to complete the time-critical first step in responding to a ransomware attack by putting out the fire. Progent's online ransomware engineer can assist businesses in the New Haven metro area to locate and isolate infected devices and guard clean resources from being compromised.

If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-993-9400.

Progent's Ransomware Response Expertise Offered in New Haven
Current strains of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and invade any available backups. Files synchronized to the cloud can also be corrupted. For a vulnerable network, this can make automated restoration almost impossible and effectively sets the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, insist on a settlement payment in exchange for the decryption tools required to unlock encrypted data. Ransomware attacks also attempt to steal (or "exfiltrate") files and hackers demand an additional settlement in exchange for not publishing this data or selling it. Even if you are able to rollback your network to a tolerable date in time, exfiltration can be a major issue depending on the sensitivity of the stolen data.

The restoration process subsequent to ransomware penetration involves several distinct phases, most of which can proceed in parallel if the recovery team has enough members with the necessary skill sets.

  • Quarantine: This urgent initial response involves blocking the lateral progress of ransomware across your network. The longer a ransomware attack is allowed to run unchecked, the longer and more expensive the restoration process. Because of this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware response experts. Quarantine activities include cutting off infected endpoint devices from the network to minimize the spread, documenting the IT system, and protecting entry points.
  • System continuity: This involves bringing back the network to a minimal acceptable degree of capability with the least delay. This effort is usually the top priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This project also demands the broadest range of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, productivity and mission-critical applications, network architecture, and secure remote access management. Progent's ransomware recovery team uses state-of-the-art collaboration tools to organize the multi-faceted restoration process. Progent appreciates the urgency of working quickly, continuously, and in unison with a client's managers and network support group to prioritize tasks and to get vital resources back online as quickly as feasible.
  • Data recovery: The effort required to restore data damaged by a ransomware assault varies according to the condition of the systems, the number of files that are affected, and what recovery techniques are needed. Ransomware attacks can destroy critical databases which, if not properly closed, may have to be reconstructed from the beginning. This can apply to DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many manufacturing and other mission-critical platforms depend on SQL Server. Some detective work may be required to locate clean data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may have survived on employees' PCs and laptops that were off line during the attack.
  • Deploying advanced antivirus/ransomware defense: ProSight ASM offers small and medium-sized companies the advantages of the identical AV technology deployed by some of the world's biggest corporations such as Walmart, Citi, and Salesforce. By providing in-line malware filtering, classification, containment, repair and analysis in a single integrated platform, Progent's ASM reduces total cost of ownership, simplifies management, and expedites recovery. The next-generation endpoint protection (NGEP) built into in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
  • Negotiation with the hacker Progent has experience negotiating settlements with hackers. This requires working closely with the ransomware victim and the insurance carrier, if any. Activities include establishing the kind of ransomware involved in the attack; identifying and establishing communications the hacker; verifying decryption tool; deciding on a settlement amount with the victim and the insurance provider; negotiating a settlement and schedule with the hacker; checking adherence to anti-money laundering sanctions; carrying out the crypto-currency transfer to the TA; receiving, reviewing, and using the decryptor tool; troubleshooting decryption problems; building a pristine environment; remapping and connecting datastores to reflect exactly their pre-encryption condition; and restoring machines and software services.
  • Forensic analysis: This process is aimed at learning the ransomware attack's storyline across the targeted network from beginning to end. This audit trail of how a ransomware attack travelled within the network helps you to assess the damage and highlights shortcomings in security policies or work habits that should be corrected to prevent future breaches. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, schedulers, and core Windows systems to check for changes. Forensics is usually assigned a top priority by the cyber insurance provider. Because forensic analysis can be time consuming, it is essential that other key activities such as business continuity are pursued concurrently. Progent has an extensive team of IT and cybersecurity professionals with the skills required to perform the work of containment, operational continuity, and data recovery without disrupting forensic analysis.
Progent's Background
Progent has provided remote and on-premises IT services throughout the United States for over two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of SBEs includes consultants who have been awarded high-level certifications in core technology platforms such as Cisco infrastructure, VMware, and popular distributions of Linux. Progent's data security consultants have earned industry-recognized certifications including CISA, CISSP, and CRISC. (Refer to Progent's certifications). Progent also has guidance in financial and ERP application software. This broad array of expertise allows Progent to identify and integrate the undamaged pieces of your information system following a ransomware intrusion and rebuild them rapidly into a functioning network. Progent has collaborated with leading cyber insurance providers including Chubb to help organizations clean up after ransomware assaults.

Contact Progent for Ransomware Cleanup Consulting in New Haven
For ransomware system recovery consulting in the New Haven metro area, phone Progent at 800-993-9400 or go to Contact Progent.



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  • Online Windows Desktop Training Network Support Companies Online Microsoft Project Training Specialist
  • Onsite Technical Support Call Desk for at Home Workforce Telecommuter Integration On-site Support
  • Open Now Windows 2003 Network Consultant Windows 2003 Server Computer Consultant
  • Penetration Testing Firewall Configure Security Penetration Testing Computer Security

  • Computer Consultant SCDPM 2012 Security and Compliance
    SCDPM 2012 Security Remote Support

    Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist companies of all sizes to plan, implement, administer, and troubleshoot a backup/restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older versions of Data Protection Manager or from another backup platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent offers as-needed support for fixing especially challenging issues, or comprehensive project management services. Progent's consultants can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.

  • Polycom ATX Telepresence Consultant Cisco Video Conferencing Consult
  • ProSight Email Content Filtering Policies Professional ProSight Email Guard Content Filtering Service Consultant Services
  • ProSight Email Data Leakage Prevention Consulting Email Encryption Key Management Consultants
  • Recruit Network Consultant Job Opportunities Job Cisco Consulting
  • Remote Access Online Help IT Services Cisco VPN
  • Remote Employees Infrastructure Online Technical Support Work from Home Network Infrastructure Support and Integration
  • Remote Monitoring and Reporting On-site Support Specialists Comprehensive Event Management

  • Online Support Services Exchange and Apple Mac
    Technology Consulting Mac unified messaging

    Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Mac and Microsoft premier consultants can help you set up Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with teammates who use Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can collaborate, enabling Mac users to get and transmit email, search the GAL, import addresses, sync up calendars, and invite fellow workers to meetings via your Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web Access are working. Progent also offers customized onsite Entourage education.

  • Remote Troubleshooting ASR 9000 Router ASR 1000 Router Computer Consulting
  • Remote Troubleshooting Meraki Wireless AP Meraki MR20 Access Point Online Technical Support
  • Remote Workforce Guidance in New Haven - Help Desk Call Center Solutions Guidance New Haven County CT Remote Workers Consultants nearby New Haven - Help Desk Augmentation Consulting Services New Haven County Connecticut
  • Remote Workforce Network Infrastructure Onsite Technical Support Teleworker Infrastructure Specialist
  • Remote Workforce New Haven Expertise - Cloud Integration Solutions Assistance New Haven Connecticut Remote Workers Consulting - New Haven - Cloud Solutions Expertise New Haven County CT
  • Ryuk ransomware hot line Consult Snatch ransomware hot line Specialists
  • SCCM 2012 Mobile Device Management Technical Support Services SCCM 2012 Windows 2010 Provisioning Computer Consultant
  • SCCM Hybrid Integration On-site Support Urgent SCCM Patch Management Troubleshooting

  • Integration SQL 2008 Reporting Services
    Integration Support SQL Server

    SQL Server 2005 offers powerful, familiar tools to computer experts and information workers, lessening the complexity of designing, integrating, managing, and using company information and analytical applications on platforms ranging from mobile devices to corporate data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require a network consulting firm with real-world expertise and wide knowledge in planning and deploying information-based, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.

  • SCCMM 2016 Integration 24/7 System Center 2016 and Exchange Integration Consulting Services

  • Blackberry Services
    BlackBerry Desktop Manager Technology Professional

    Progent offers the services of BlackBerry-premier consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions economically and successfully, eliminating the requirement for an in-house BlackBerry expert and minimizing the cost and hassle of supporting a mobile wireless workforce. Progent's BlackBerry specialists offer extensive experience working with Progent's Microsoft-expert consultants, Cisco CCIE engineers, and CISSP and CISM-certified security engineers. This wide range of expertise, combined with Progent's efficient remote support model, provides small businesses a cost-effective option for integrating BlackBerry devices and software productively into their IT network.

  • SCOM 2012 Microsoft Azure Monitoring IT Consulting SCOM 2012 Migration Online Technical Support

  • VMware VirtualCenter Technology Professional
    VMware GSX Server Consultant Services

    Progent can provide the support of a certified VMware VCDX expert to help you design, deploy, administer and repair VMware vSphere-based virtualization ecosystem for on-premises networks, cloud environments, or hybrid cloud deployments. Progent can provide advanced expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent has extensive understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud tools for administering private and public cloud and hybrid cloud solutions that deliver high availability, data security, and disaster recovery.

  • SMS Server Migration Onsite Technical Support SMS Server Upgrade Technology Consulting
  • SQL 2008 Reporting Services Integration Emergency Cybersecurity Companies MS SQL
  • SQL Server 2012 Monitoring Network Engineer Support Outsourcing SQL Server Configuration Manager

  • Blackberry Consulting
    Blackberry Consultant Services

    Progentís consultants offer experience in a variety of technologies relevant to mobile networking such as system infrastructure, wireless data synchronization, wireless security, wireless email, Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's certified consultants can save your organization time and money by applying their wireless experience to help you choose and configure wireless access technologies that fit the needs of your business. Progent can also optimize your IT infrastructure so that mobile appliances work better.

  • SQL Server 2014 Azure Backup Support and Integration SQL Server 2014 Encryption Key Management Network Engineer
  • SQL Server 2016 Express Configuration SQL Server 2016 OLTP Help and Support
  • New Haven Ransomware Remediation Services New Haven County Connecticut, United States
  • SQL Server 2019 Big Data Cluster On-site Technical Support SQL Server 2019 Express Network Engineer
  • Services High-Availability Data Centers Online Consulting Fault Tolerant Data Center
  • Setup and Support Office SharePoint Server 2010 SharePoint Portal Server Consultant Services

  • Meraki Switch Deployment Technology Consulting Services
    Meraki MS 300 Series Switch Online Support Services

    Cisco's Meraki family of access and distribution switches are designed for sites ranging from small branches to large campuses. Progent's Cisco-certified consultants offer cost-effective online expertise to assist you to plan and deploy an efficient network architecture that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, define policies to maintain security and compliance, create and test a disaster preparedness plan, and resolve technical issues related to any aspect of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a unified networking infrastructure.

  • SharePoint programming Professionals Business Software Design
  • Skype for Business and Android Specialists Skype for Business and iPad Technology Professional
  • Skype for Business and iPhone Specialists Technology Professional Skype for Business conference bridges
  • Small Business Consulting Group Small Office Small Business Computer Consultant
  • New Haven Spora Ransomware System-Rebuild New Haven County Connecticut
  • Small Office Computer Consulting Windows Server 2012 New Haven Windows Server 2016 Networking Services New Haven County CT

  • Catalyst Wi-Fi 6 AP Security Integration Support
    Cisco DNA Center Online Troubleshooting

    Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wireless Access Point consultants offer affordable online and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).

  • Special Offer for Small Businesses Consulting Services Special Offer for Small Businesses Services
  • New Haven, CT New Haven Hermes Ransomware Repair
  • Specialist Chief Information Officer CIO Information Technology Consulting
  • Specialists QTS/Herakles Sacramento Colocation Center QTS/Herakles Sacramento Colocation Center Engineer

  • Security Organizations Penetration Testing
    Urgent Stealth Penetration Testing Cybersecurity Tech Services

    Stealth penetration checking is a key component of any comprehensive network security strategy. Progentís security professionals can perform extensive intrusion checks without the knowledge of your company's internal network support resources. Stealth penetration checking uncovers whether current security defense tools such as intrusion incident alerts and event history analysis are correctly configured and actively observed.

  • Spora ransomware protection and recovery Services Hermes ransomware protection and recovery Consultancy
  • Sun Solaris Engineer UNIX Engineers
  • Sun Solaris Forensics Services Solaris Network Security Testing

  • Employment Cisco Engineers
    Cisco Engineering Employment

    If you are a network engineer with technical support expertise, teaming with Progent and helping Progent's customers will expand your abilities through collaboration with Progent's team of mutually supportive, world-class consultants. Progent's focus on providing network consulting and computer help to small businesses will give you the chance to work closely with business leaders and add significantly to the growth of exciting organizations. In addition, Progent's virtual office environment provides state-of-the-art technology for remote service and wireless connectivity to allow you to come up with speedy fixes when you troubleshoot business-critical problems.

  • Support SQL Server 2012 AlwaysOn Availability Groups PowerPivot for Excel Integration Support
  • Support and Setup MS CRM CRM Remote Support
  • System Center Operations Manager Network Engineer System Center MOM Services
  • Technology Professional Email Outbound Content Filtering Professional ProSight Email Content Filtering
  • Teleworkers Guidance in New Haven - Cybersecurity Solutions Guidance New Haven Connecticut, US New Haven Remote Workforce Security Systems Consulting Experts New Haven, CT
  • Temporary Network Support Staffing Support Services Consulting Expertise New Haven Meriden Milford New Haven Temporary IT Staffing Support New Haven County CT
  • Top Exchange 2016 Upgrade Planning Engineer Exchange Server 2016 Upgrade Planning IT Services

  • On-site Support Wireless Site Survey
    Online Wireless Site Survey Computer Engineer

    Progent's Wi-Fi site survey and predictive modeling help you to plan, install and debug a Wi-Fi LAN customized for your facilities, offering you a wireless solution that delivers the coverage, speed, capacity, QoS, security, and hand-off capability your company needs. Wi-Fi survey services from Progent include online predictive analysis for planning a wireless LAN and onsite site survey services for validating, tuning, and troubleshooting an operational Wi-Fi network.

  • Top Rated Dynamics GP 10.0 Integration Services Dynamics GP Great Plains Accounting Remote Support
  • Top Rated Microsoft GP/Great Plains Remote Consulting On-site Technical Support Microsoft Dynamics GP ERP
  • Top SCVMM 2016 Rolling Upgrade Computer Consultant SCVMM 2016 and SCOM Network Consulting
  • New Haven Avaddon Ransomware Mitigation New Haven County Connecticut
  • Top SQL Server 2019 Cybersecurity Support Microsoft Certified SQL Server 2019 and Excel Online Technical Support
  • Top Technical Firms Microsoft Certified Partner Certified Microsoft Partner Migration Consultant
  • Ubiquiti WiFi Consultant Services Consulting Services Ubiquiti UniFi access point
  • Urgent Android and Office 365 integration Consulting Services Android Tablet integration Engineer

  • Azure Hybrid integration Professional
    Professionals Azure Planning

    Progent can help companies of all sizes to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce hardware expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of different cloud networking architectures you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and make sure that you sidestep the typical mistakes small organizations make when migrating to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also assist you to prepare firewalls and VPN connections and to manage Apple iOS devices and Google Android handhelds.

  • Urgent Consulting Expertise for Network Support Organizations - New Haven - Transparent Short-Term Staff Help New Haven Connecticut Specialists for IT Support Providers - New Haven - Short-Term Support Team Expansion New Haven County CT
  • WLAN controller Consulting Network Consultant 5520 wireless controller
  • WatchGuard Firebox Firewall Secure WatchGuard Firebox T55 Firewall Consultants
  • Windows 2003 Server Support and Setup Consultants Windows Server 2003
  • Windows Hyper-V 2016 Linux Online Help Windows Server Hyper-V 2016 Management Remote Support Services
  • Windows Server 2008 R2 Consultant Services Windows Server 2008 Security Specialists
  • Windows Small Business Server Network Engineer Windows SBS 2008 Professionals
  • Wireless Email Small Office Network Consulting Services Design Microsoft Exchange Migration

  • Network Management Support Consultant
    Network Management Computer Firms

    Progent's Cisco-Certified network management engineers can assist you to run Cisco's management utilities alongside a variety of specialized third-party products to create a comprehensive network management solution to keep your network operating smoothly, conserve limited resources, protect your data, recover quickly from device breakdown or malicious attacks, and enable you to add or reassign valuable resources intelligently and affordably as your company evolves.

  • Wireless Network Consultancy Cisco Wireless LAN Technical Consultant
  • Wireless Security Consulting CISA Certified Security Expert Wireless Security Consulting Services
  • Wireless Security Scan Professional External Cybersecurity Scan Professional
  • certificate expiration management Consultancy ProSight password management system Consulting

  • Award Winning Microsoft Exchange Server 2007 Professional
    Exchange Server Troubleshooting

    Progent's Microsoft-certified consultants have 20 years of background designing, installing, and maintaining email solutions for companies in the and across the U.S. Progent offers economical Microsoft Exchange Servers consulting services to make sure that your email environment offers protection, high availability, easy connectivity for remote and wireless users, efficient management utilities, and seamless integration with telephony. Progent provides consulting and support services for Exchange 2016, Microsoft Exchange 2013, Microsoft Exchange 2010 Server, Exchange 2007 Server, Microsoft Exchange 2003, and MS Exchange 2K Server. Progent can also assist small or medium companies to upgrade to Microsoft Exchange 2016 Server or Microsoft Exchange 2013 Server.

  • wi-fi controller Network Consultant WLAN controller Remote Consulting

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