Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to work its way across a network. Because of this, ransomware assaults are typically unleashed on weekends and at night, when IT personnel are likely to be slower to recognize a penetration and are least able to organize a quick and forceful response. The more lateral progress ransomware is able to manage within a victim's system, the more time it will require to restore basic operations and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help organizations to complete the urgent first phase in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware engineer can assist organizations in the New Haven area to locate and quarantine breached devices and guard clean resources from being compromised.

If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in New Haven
Current strains of ransomware such as Ryuk, Maze, Netwalker, and Nephilim encrypt online files and invade any available backups. Files synched to the cloud can also be corrupted. For a poorly defended environment, this can make system recovery nearly impossible and basically sets the IT system back to square one. Threat Actors, the hackers behind a ransomware assault, insist on a settlement fee in exchange for the decryption tools required to recover scrambled files. Ransomware assaults also try to exfiltrate files and TAs demand an extra ransom for not publishing this information or selling it. Even if you can rollback your network to a tolerable date in time, exfiltration can pose a major problem according to the sensitivity of the downloaded data.

The recovery work subsequent to ransomware penetration involves a number of crucial phases, most of which can be performed concurrently if the response team has a sufficient number of members with the necessary experience.

  • Containment: This time-critical initial response requires arresting the lateral spread of ransomware across your network. The longer a ransomware assault is allowed to run unchecked, the more complex and more costly the restoration effort. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware response experts. Quarantine activities include cutting off affected endpoints from the network to restrict the contagion, documenting the IT system, and protecting entry points.
  • System continuity: This covers restoring the IT system to a minimal acceptable degree of functionality with the least delay. This process is typically the top priority for the targets of the ransomware attack, who often see it as a life-or-death issue for their business. This project also requires the broadest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, productivity and line-of-business applications, network architecture, and secure remote access management. Progent's ransomware recovery team uses state-of-the-art collaboration platforms to organize the multi-faceted recovery process. Progent understands the urgency of working rapidly, tirelessly, and in unison with a client's management and IT group to prioritize tasks and to get vital resources back online as quickly as feasible.
  • Data restoration: The effort required to recover files impacted by a ransomware assault depends on the state of the network, how many files are encrypted, and what restore techniques are needed. Ransomware attacks can destroy key databases which, if not properly closed, might need to be rebuilt from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server rely on AD, and many financial and other business-critical platforms depend on Microsoft SQL Server. Often some detective work could be required to locate undamaged data. For example, non-encrypted Outlook Email Offline Folder Files may exist on employees' PCs and notebooks that were off line during the ransomware assault.
  • Implementing modern AV/ransomware defense: Progent's Active Security Monitoring offers small and medium-sized businesses the benefits of the same anti-virus technology implemented by many of the world's biggest corporations such as Netflix, Visa, and NASDAQ. By delivering real-time malware blocking, classification, mitigation, recovery and forensics in a single integrated platform, Progent's ProSight Active Security Monitoring reduces TCO, simplifies management, and promotes rapid recovery. The next-generation endpoint protection engine incorporated in Progent's Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
  • Negotiation with the hacker Progent is experienced in negotiating settlements with threat actors. This calls for working closely with the ransomware victim and the insurance carrier, if any. Services consist of determining the type of ransomware involved in the assault; identifying and making contact with the hacker; verifying decryption tool; budgeting a settlement with the victim and the insurance carrier; establishing a settlement and schedule with the hacker; checking compliance with anti-money laundering sanctions; carrying out the crypto-currency payment to the hacker; acquiring, learning, and operating the decryptor tool; debugging decryption problems; creating a clean environment; mapping and reconnecting datastores to reflect exactly their pre-attack state; and recovering computers and software services.
  • Forensics: This process involves discovering the ransomware assault's progress across the targeted network from beginning to end. This audit trail of the way a ransomware attack progressed within the network assists your IT staff to evaluate the impact and highlights weaknesses in security policies or processes that should be corrected to prevent later breaches. Forensics entails the review of all logs, registry, Group Policy Object, AD, DNS servers, routers, firewalls, schedulers, and basic Windows systems to check for changes. Forensics is commonly given a top priority by the insurance carrier. Because forensics can be time consuming, it is vital that other key recovery processes like business resumption are executed in parallel. Progent has a large roster of IT and security professionals with the skills required to carry out activities for containment, business continuity, and data recovery without disrupting forensics.
Progent's Background
Progent has delivered online and on-premises IT services throughout the U.S. for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of SBEs includes consultants who have been awarded advanced certifications in foundation technologies including Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications including CISA, CISSP-ISSAP, and GIAC. (See certifications earned by Progent consultants). Progent also has guidance in financial management and Enterprise Resource Planning application software. This scope of expertise allows Progent to identify and integrate the undamaged pieces of your IT environment following a ransomware intrusion and rebuild them quickly into a functioning system. Progent has collaborated with leading insurance providers like Chubb to assist businesses recover from ransomware attacks.

Contact Progent for Ransomware System Restoration Consulting Services in New Haven
For ransomware system recovery consulting services in the New Haven metro area, call Progent at 800-462-8800 or visit Contact Progent.



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    VMware's NSX network virtualization technology enables you to build complete logical networks in software. NSX allows virtual networks to be deployed instantly and administered with a high level of automation independent of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager allows automated disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also permits non-disruptive testing for disaster recovery, updates and fixes and can generate audit reports to verify full service recovery, validate Service Level Agreements and prove disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly recover the complete virtualized network topology at the secondary site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help your organization to plan, configure, test and administer a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.

  • Unified Messaging Engineer CCIE Certified IT Services CUBE

  • 24-7 SCVMM Consulting Services
    SCVMM 2012 and Windows Server 2012 Consultant

    Progent's Microsoft-certified consultants can help businesses of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; plan, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your company to migrate from an older release of SCVMM or from a third-party management system, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 environment to make sure you realize the highest possible business value.

  • Urgent Catalyst 802.11ax AP Upgrade Technical Support Services Catalyst 9100 Series AP Management Help and Support

  • Consult Nephilim ransomware recovery
    Dharma ransomware recovery Specialists

    Progent's proven ransomware recovery experts can help your business to reconstruct an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.

  • Urgent SQL Server 2016 Performance Tuning Remote Technical Support 24-Hour Technology Consulting SQL Server 2016 Standard
  • VMware NSX Virtualized Networks Specialists Top Rated VMware VCDX-NV certified Consult
  • WatchGuard Firebox T70 Firewall Protection Auditing WatchGuard Firebox T70 Firewall
  • Wave 2 Wi-Fi controller Professional 8540 wireless controller Support and Setup

  • Urgent SQL Server 2012 xVelocity Computer Consultant
    SQL Server 2012 Monitoring Integration Services

    Progent offers the expertise of certified engineers as well as seasoned database application programmers, DBAs, project management experts, Cisco-certified network architects, business continuity specialists, and security professionals to help you to assess the potential benefits of Microsoft SQL Server 2012 for your business, install test systems at your datacenter or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from other RDBMS platforms, and configure an efficient and secure IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.

  • Windows 10 MDT Engineer Windows 10 Configuration Professionals

  • Check Point ZoneAlarm Technical Support
    After Hours Technology Consulting Check Point 3000 Firewalls

    Progent's Check Point firewall consultants can show you how to plan, integrate, and administer firewall solutions that rely on Check Point Software NGFW firewalls and Check Point's subscription-based SandBlast security services. Progent's consultants can also assist you maintain legacy Check Point firewall models or upgrade efficiently to Check Point's next-generation firewalls.

  • Windows 7 Migration Network Consultants Immediate Windows 7 Upgrade Remote Support
  • Windows Server 2012 R2 Live Migration Consultant Services Windows Server 2012R2 Clustering Integration Support
  • Windows Server 2012R2 Network Consultants Microsoft Experts Windows Server 2012 R2 Active Directory Consulting Services
  • Windows Server 2016 Software Load Balancing Technology Consulting Microsoft Certified Partner Windows Server 2016 Disaster Recovery Planning Setup and Support
  • Windows Server 2019 Cluster Operating System Rolling Upgrade Computer Consulting Windows Server 2019 and SCOM Remote Support Services
  • Windows Server 2019 USB Drive Witness IT Consultants Consultant Windows Server 2019 System Insights
  • macOS Remote Consult macOS Configuration Engineers
  • macOS and Cisco ASA Firewalls Outsourcing Apple Mac Directory Harvest Attack Defense Secure
  • prime infrastructure Support Outsourcing Immediate wi-fi controller Online Help

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