Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way through a network. For this reason, ransomware attacks are commonly launched on weekends and at night, when IT staff may be slower to become aware of a breach and are least able to organize a rapid and forceful response. The more lateral movement ransomware is able to manage inside a victim's network, the more time it takes to restore basic IT services and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist you to carry out the urgent first phase in responding to a ransomware assault by containing the malware. Progent's online ransomware expert can help organizations in the New Haven area to identify and isolate infected servers and endpoints and protect undamaged resources from being compromised.

If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in New Haven
Modern variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online data and invade any available system restores and backups. Files synched to the cloud can also be impacted. For a poorly defended environment, this can make automated restoration nearly impossible and basically throws the IT system back to square one. Threat Actors (TAs), the hackers responsible for ransomware assault, demand a ransom payment for the decryption tools required to recover encrypted files. Ransomware attacks also try to steal (or "exfiltrate") files and hackers require an additional ransom for not publishing this information or selling it. Even if you are able to rollback your system to a tolerable date in time, exfiltration can pose a major problem according to the nature of the downloaded data.

The recovery process subsequent to ransomware penetration has several crucial stages, the majority of which can be performed concurrently if the response team has a sufficient number of people with the necessary skill sets.

  • Containment: This urgent first step requires blocking the sideways progress of ransomware within your IT system. The longer a ransomware attack is allowed to go unchecked, the more complex and more expensive the recovery process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware response experts. Containment processes include isolating infected endpoint devices from the network to restrict the spread, documenting the environment, and securing entry points.
  • Operational continuity: This covers restoring the IT system to a basic useful degree of capability with the shortest possible delay. This process is typically at the highest level of urgency for the victims of the ransomware attack, who often perceive it to be an existential issue for their business. This activity also requires the broadest range of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, productivity and line-of-business applications, network architecture, and safe remote access. Progent's ransomware recovery team uses advanced workgroup tools to organize the multi-faceted restoration effort. Progent appreciates the urgency of working quickly, tirelessly, and in unison with a customer's managers and IT staff to prioritize tasks and to get essential services back online as quickly as feasible.
  • Data restoration: The work necessary to restore data damaged by a ransomware attack varies according to the state of the network, the number of files that are affected, and which restore methods are needed. Ransomware assaults can destroy pivotal databases which, if not gracefully shut down, may have to be reconstructed from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server depend on Active Directory, and many ERP and other mission-critical platforms are powered by Microsoft SQL Server. Some detective work may be needed to find clean data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on staff PCs and laptops that were not connected during the attack.
  • Deploying modern antivirus/ransomware protection: Progent's ProSight Active Security Monitoring gives small and mid-sized businesses the advantages of the same AV tools implemented by many of the world's largest enterprises including Netflix, Citi, and NASDAQ. By delivering real-time malware blocking, classification, mitigation, recovery and analysis in a single integrated platform, Progent's Active Security Monitoring reduces total cost of ownership, simplifies administration, and promotes rapid operational continuity. The next-generation endpoint protection engine built into in ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with hackers. This requires working closely with the ransomware victim and the insurance provider, if any. Services consist of determining the type of ransomware involved in the attack; identifying and establishing communications the hacker; testing decryption tool; budgeting a settlement amount with the ransomware victim and the cyber insurance carrier; establishing a settlement and timeline with the TA; confirming compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency disbursement to the hacker; receiving, learning, and using the decryptor tool; debugging failed files; creating a pristine environment; remapping and reconnecting drives to reflect exactly their pre-attack condition; and reprovisioning machines and services.
  • Forensic analysis: This activity involves learning the ransomware assault's progress throughout the targeted network from start to finish. This history of the way a ransomware assault progressed within the network assists you to evaluate the damage and uncovers weaknesses in policies or work habits that should be rectified to prevent later breaches. Forensics entails the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to check for variations. Forensic analysis is commonly assigned a top priority by the cyber insurance carrier. Since forensics can be time consuming, it is critical that other key recovery processes like business resumption are pursued concurrently. Progent has an extensive team of information technology and security professionals with the skills needed to carry out activities for containment, operational resumption, and data restoration without disrupting forensic analysis.
Progent's Background
Progent has provided remote and onsite network services throughout the U.S. for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SBEs) includes professionals who have earned advanced certifications in core technologies including Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's data security experts have earned prestigious certifications including CISM, CISSP-ISSAP, and GIAC. (Refer to Progent's certifications). Progent also has top-tier support in financial management and ERP application software. This breadth of skills allows Progent to identify and consolidate the surviving parts of your network after a ransomware intrusion and reconstruct them quickly into an operational network. Progent has worked with leading insurance carriers including Chubb to help organizations clean up after ransomware assaults.

Contact Progent for Ransomware System Recovery Consulting Services in New Haven
For ransomware system recovery expertise in the New Haven metro area, phone Progent at 800-462-8800 or see Contact Progent.

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    Progent's ransomware consultants can help your business to evaluate your ransomware vulnerability, monitor and protect your network, assist with settlement negotiations with a hacker, and reconstruct an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Lockbit or Nephilim.

  • Office SharePoint Server 2016 IT Consulting 24-7 Windows SharePoint Services Consulting

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    SCCM 2016 Asset Management Troubleshooting

    Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines security and compliance settings management, keeps track of network assets, protects against corporate data leakage, provides health reporting, enables safe self service, and delivers a common point of control for managing multi-OS networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration experts can help your organization with any facet of planning, installing, operating and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.

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  • Microsoft Exchange 2019 Network Design Consultant
    Microsoft Exchange 2016 Technical Services

    Progent's Microsoft-certified professionals have over a decade of background delivering unified communications solutions for customers ranging from small offices to large corporations. Progent provides affordable support for all editions of Microsoft Exchange Server to strengthen email and virus security, configure high availability email systems, and implement remote and wireless email connectivity. Progentís Exchange consulting services can assist you in planning and implementing a migration from a legacy SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Microsoft Exchange 2016 Server. In addition provides integration help for Windows 8, Windows 7, and Windows XP clients running Office Outlook and can show you how to integrate Outlook Web App for popular browsers. For e-mail virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.

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  • Online Support Services Altaro Office 365 OneDrive Backup After Hours Altaro Office 365 Mailbox Backup Online Consulting
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  • Outsourcing Debian Linux, Sun Solaris, UNIX New Haven New Haven County CT Setup and Support Red Hat Linux, Solaris, UNIX

  • Windows Server 2008 Security Professional
    Microsoft Windows Server 2008 R2 Professional

    Windows Server 2008 R2 features high levels of speed, protection, fault tolerance, expandability, and versatility that improve productivity of on-site, remote, and mobile workers. Progent's Microsoft-certified professionals can deliver cost-effective remote consulting, troubleshooting, and education services to assist your company to plan, execute, and maintain Microsoft Windows Server 2008 R2 in order to add substantial business value to your network.

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    CISA Certified Auditor Cybersecurity Group

    The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that signifies expertise in network security audit and control. Certified by ANSI, the CISA credential has consultants undergo a comprehensive test administered by the ISACA professional association. Progent can provide the expertise of a CISA-Certified Cybersecurity audit professional trained to assist companies in the areas of IS audit services, IT administration, systems and architecture ROI, IT service delivery, protection of data assets, and business continuity planning.

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  • Private Cloud Virtual Datacenter Hosting Engineer Engineers Private Cloud Virtual Datacenter Hosting
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  • ProSight ESP Ransomware Protection Consulting Consultant Services Citrix XenServer Security
  • Professional BlackBerry Enterprise Server Express Engineers BlackBerry BES Server Express

  • VMware VCDX-NV certified Consultant
    Professional VMware VCDX certified

    VMware's NSX network virtualization platform allows you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high degree of automation independent of the physical components making up the underlying IP network. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, updates and fixes and can generate audit reports to confirm full service recovery, validate Service Level Agreements and prove DR compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly recover the entire virtualized network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help your organization to design, deploy, test and administer a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.

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  • Operations Manager Remote Support Services
    MOM 2007 Professionals

    Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progentís Microsoft certified network support professionals. With Progent's affordably priced IT support packages, mid-size businesses can select a basic co-sourcing service program based on Operations Manager with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package. Progent supports System Center Operations Manager 2007 to provide small and midsize business information systems enterprise-class reliability, protection and performance.

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  • Ransomware Protection Consultant After Hours Consulting Small Business Network Management Outsourcing
  • Recruit Cisco Consultant Home Based Jobs Network Consulting Freelancing Job
  • Remote Consultant Exchange Upgrade Exchange Upgrade Specialists

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    Office Word for Mac Train

    Progent can provide one-on-one training customized for individuals who wish to expand their understanding of the macOS and OS X platform, Apple Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one online classes for macOS and Mac OS X application software.

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  • Remote Consulting Microsoft SharePoint Server 2013 New Haven, CT Top Microsoft SharePoint Computer Consultants New Haven Connecticut, United States
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    Progent offers remote and on-premises configuration, migration, application development, reporting for Dynamics Business Central/Navision.

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    Urgent Windows Mobile 7 Consultancy

    Progentís professionals provide experience in a variety of technologies relevant to mobile networking including network infrastructure, Activesync, wireless protection, mobile e-mail, Windows Mobile, RIM Blackberry, and wireless application development. Progent's certified consultants can save your company work and expense by applying their wireless experience to show you how to select and integrate wireless access technologies that make sense for your company. Progent can also tune your IT infrastructure so that wireless appliances perform more reliably.

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  • SQL Server 2012 Outsourcing SQL Server 2012 AlwaysOn Support and Setup
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    OpenBSD Support Specialist

    Progent's UNIX platform support services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience provides you with a convenient one-stop source to show you how to create and maintain a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.

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  • SharePoint 2016 Hybrid Professionals SharePoint 2016 and OneDrive for Business IT Consultants
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  • Shared Call Center Consultant Urgent Cisco Certified Supplemental Support Desk IT Services
  • Small Business Network Management Small Office Networking Consultancy Services
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  • Offsite Workforce Helpdesk Support and Setup
    Offsite Employees Helpdesk Services Integration

    Progent can provide small and medium-size organizations overflow or comprehensive Help Desk support services for at-home workers.

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    Specialist Windows 7 Training

    Progent's certified consultants offers remote and onsite support expertise to assist you to manage, support, and repair computers based on Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, security and compliance, disaster recovery, online connectivity, smartphone and tablet integration, wireless configuration, and remote network monitoring.

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  • Specialists Google Cloud hybrid solutions Microsoft Azure enterprise hybrid cloud solutions Professionals
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    Top Ranked Integration Services Windows, UNIX, Solaris

    Progent can assist your business to plan and execute a smooth transition from a UNIX-powered information system to a network based on Microsoft Windows and capable of running Microsoft's powerful office productivity suites, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development experts can assist you to preserve your information and minimize productivity disruption by designing an efficient migration plan that protects your current investments in UNIX application and technology. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of current infrastructure, transition planning and testing, Microsoft Exchange migration support, information and application software porting, and processor and storage migration and consolidation.

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  • New Haven Dharma Crypto-Ransomware Cleanup New Haven Connecticut
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    Online Support Services Apple iPhone

    Progent's consultants offer Mac users a variety of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, network protection services, and custom training. Progent can help clients to upgrade to macOS from Mac OS X or other earlier versions of Apple Mac OS X and Progent can offer expertise with Apple Mac applications. Progent's specialists in Apple technology can also help you with iPhone support and iPad synchronization, or moving to iCloud services. For computer networks based exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, configuring and supporting a network infrastructure that is reliable, secure, fast and able to achieve your company's objectives.

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  • Urgent MCSE Expert Certified Remote Data Backup and Restore Service Professional Offsite DPM Data Backup Service Setup and Support

  • Microsoft Windows 2003 Cluster Server Online Consulting
    High Availability Server Clustering Network Consulting

    Progent provides Microsoft Windows 2003 Cluster Server support to help your business utilize non-stop clustered servers designed to deliver 24x7 operation. Windows cluster servers for zero-downtime systems include Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. By showing you how too create non-stop clustered server solutions around Windows Server Cluster 2003, Progentís Premier Windows consultants ensure that your zero-downtime server clusters are configured to optimize the business advantage of your computer system.

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  • VMware Server Virtualization Consultants VMware Live Migration Consultancy
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  • Systems Management Server Support
    MCSE Expert Certified SMS Migration Network Consultants

    Progentís Microsoft-certified experts offer small and mid-size businesses enterprise-class consulting support for Systems Management Server and System Center Configuration Manager, Microsoft's solutions for update and deployment management. Configuration Manager 2007 is the new title for the update management platform previously called SMS Server. System Center Configuration Manager provides a variety of enhancements to Systems Management Server such as comprehensive automation, built-in Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progentís Microsoft certified engineers can show you how to use Systems Management Server or Configuration Manager effectively for streamlined OS and application software deployment, security patch control, application metering, and licensing reconciliation. Progent's engineers can also assist your company to move efficiently from SMS Server 2003 to System Center Configuration Manager.

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  • Windows 2000 Server Consulting Services Windows 2000 Professional
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  • Windows Integration Services New Haven Meriden Milford Windows 2008 Server Outsourced IT Support New Haven County CT
  • Windows Server 2012 R2 Hyper-V 3.0 Specialists Virtual Server Administration Website Network Engineer
  • Windows Server 2012R2 Server Manager Consultant Online Troubleshooting Windows Server 2012R2 Data Deduplication
  • Windows and UNIX Consultant Services 24-7 Windows, UNIX, Solaris Computer Consulting
  • Windows, Linux, UNIX, Solaris Outsourcing Top Quality Onsite Technical Support Windows, Linux, UNIX, Solaris
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  • Work at Home Employees New Haven Consulting - Collaboration Technology Guidance New Haven Meriden Milford New Haven After Hours Remote Workforce New Haven Consulting Services - Collaboration Solutions Consulting and Support Services

  • Microsoft and Cisco Certified Support Service Reporting
    Service Reports Remote Consulting

    Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or small support organizations who provide minimal documentation or details of services done, every service provided by Progent is tracked by full documentation. Every Progent staff member has use of the service documentation sent by every consultant to every client. The practice of documenting and archiving support activity results in more effective support and avoids a slew of common misfortunes such as when a service client is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.

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    Progent can assist you to evaluate the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent offers expertise with cross-vendor networks that include Windows, macOS, and Linux operating systems. Progent can also assist you to build and manage hybrid ecosystems that seamlessly integrate on-premises and cloud-based products and services.

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