Progent's Ransomware Protection and Recovery Solutions
Ransomware Defense ExpertsRansomware can cripple and sometimes destroy a business. Progent offers specialized solutions that marshal leading-edge AI techniques and the knowledge of certified data security professionals to assist organizations of any size in Hayward to counter or clean up after a ransomware assault. Progent's services include network-wide vulnerability assessments, 24x7 remote monitoring, ransomware defense based on advanced heuristics, and rapid recovery guided by Progent's experienced group of ransomware cleanup experts.

Progent's crypto-ransomware protection solutions are designed to deter ransomware attacks before they damage your company, and to return compromised networks to ongoing operation without delay. Progent's ransomware defense solutions are delivered online to conserve time and minimize costs, and Progent has experience working with leading cyber insurance companies like Chubb to deliver vulnerability reviews, remote monitoring, fast cleanup, ransom settlement negotiation, and forensics.

Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is intended to assist organizations to complete the time-critical first step in responding to a ransomware attack by putting out the fire. Progent's online ransomware engineer can help you to locate and quarantine breached servers and endpoints and protect clean assets from being compromised. If your Hayward network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, see Progent's Ransomware 24x7 Hot Line.

ProSight Ransomware Vulnerability Audit: Online Assessment Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent information assurance consultant. The interview is intended to help assess your company's ability either to counter ransomware or recover rapidly following an attack by a ransomware variant such as Ryuk, Maze, Sodinokibi, Mailto (aka Netwalker), DopplePaymer, LockBit or Nephilim. Progent will work with you personally to gather information about your existing antivirus tools and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy an efficient security and backup environment that minimizes your exposure to ransomware and aligns with your business requirements. For additional information, visit The ProSight Ransomware Preparedness Report.

SentinelOne Dealers and Integration Consultants: AI-based Cyberthreat Defense
SentinelOne's Singularity product line is a subscription-based, cloud-centric threat management platform that features AI software and advanced services to provide comprehensive endpoint detection and response (Singularity Control and Complete) and managed detection and response (Singularity Complete with Vigilance MDR). SentinelOne's low-profile software agents can be installed in minutes to protect endpoints against modern threats including ransomware, known and zero-day malware, trojan viruses, hacking toolkits, RAM exploits, malicious scripts, invasive macros, and living-off-the-land (LotL) abuse. SentinelOne software agents are offered for Windows, macOS, Linux, and Kubernetes endpoints. Compatible deployment models include physical, virtual, VDI, customer and hybrid data centers, and cloud service providers. Since SentinelOne software agents are autonomous, they are able to provide cutting-edge behavior-based protection in real time even during periods when endpoints are disconnected from the cloud. To find out more about Progent's support for SentinelOne cybersecurity solutions, see SentinelOne dealers and integration experts.

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's next generation behavior-based threat analysis tools to defend physical and virtual endpoints against new malware attacks such as ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to manage the entire malware attack progression including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

Ransomware Removal Services: Progent's Ransomware Response Consulting Support
Progent's ransomware recovery consultants can assist you to rebuild a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor. To find out more, visit Progent's ransomware removal and operational restoration expertise.

Ransomware Settlement Negotiation Expertise: Settlement Negotiation with Ransomware Hackers
Progent's seasoned ransomware settlement experts can assist your business to negotiate a settlement with hackers following an attack by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor. For details, refer to Progent's ransomware negotiation experts.

Ransomware Forensics: Post-attack Ransomware Forensics Investigation and Reporting Services
Progent's ransomware forensics experts can preserve the system state after a ransomware attack and carry out a comprehensive forensics investigation without slowing down the processes related to business resumption and data recovery. To learn more, see Progent's ransomware forensics analysis and reporting services.

Passing Ransomware Cyber Insurance Assessments
Providers of cyber insurance have significantly increased the depth of cybersecurity assessments before creating or renewing policies. Insurance companies are also investigating whether the answers clients give on evaluation questionnaires match with the target network prior to issuing payments. Areas of concern include:

  • Multi-Factor Authentication (MFA) for all accounts, including administrators, whether local or in the cloud
  • Immutable backup with copies stored offsite
  • Comprehensive testing of backups including documentation describing what must be restored and in what sequence in case of an emergency
  • Deployment on all servers and endpoints of a true Next Generation Anti-Virus (NGAV) and Endpoint Detection and Response (EDR) solution like SentinelOne
  • Keeping current with software updates
  • Deployment of privileged account management (PAM) software such as CyberArk or BeyondTrust
Progent can assist you to qualify to begin or renew cyber insurance by delivering services like:

Ransomware Recovery Case Study: An Example of Progent's Ransomware Cleanup Experts in Action
Progent's ransomware recovery group has top notch project management tools to orchestrate the sophisticated restoration process. Progent knows the importance of working swiftly and in unison with a customer's management and IT team members to assign priority to tasks and to get key systems back online as fast as humanly possible. To see a case study of Progent's ransomware recovery team in action, see Progent's ransomware removal and operational restoration services.

Download Datasheet: Progent's Ransomware Endpoint Detection and Response (EDR) Services
For a PDF datasheet about Progent's ransomware endpoint detection and response (EDR) services, click:
Progent's Progent's Ransomware Endpoint Detection and Response Services Datasheet. (PDF - 748 KB)

Contact Progent for Ransomware Solutions in Hayward
For more details about Progent's ransomware defense and restoration services for Hayward, contact Progent at 800-462-8800 or go to Contact Progent.



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  • Microsoft Video Conferencing Technology Consulting MS Office Communications Server Configuration
  • Microsoft Windows 7 Online Support Microsoft Windows 7 Technical Support

  • QTS Data Center Sacramento Consultant
    QTS Sacramento Internet Data Center Technology Professional

    The QTS (formerly Herakles) Data Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If your company is currently using the QTS Sacramento data center as a colocation site or if your company is planning on moving your main or disaster recovery equipment to Herakles/QTS, Progent can provide a variety of cost-effective services such as data center relocation, system installation and upgrades, infrastructure optimization, comprehensive project management, virtualization expertise, remote monitoring, streamlined system administration, software development, disaster recovery/business continuity planning and testing, security assessment, and the use of Progent's Test Lab.

  • NetDocuments SetBuilder Consultant Engineers NetDocuments
  • Network Consultant Microsoft Financial Software Microsoft Dynamics GP ERP Troubleshooting
  • Network Consulting Hayward Technical Consultants San Leandro
  • Network Device Configuration Management Professionals Immediate Automatic Network Infrastructure Mapping Network Consultant
  • Network Load Balancing Professionals Troubleshooting High Availability Load Balancing
  • Network Management outsourcing consultants Professionals Small Business Network Management Outsourcing Specialists
  • Network Specialists Exchange 2019 Microsoft Exchange Server 2013 Computer Consultancy Services San Leandro, CA

  • Remote Support Services Server and Desktop Monitoring and Reporting
    ProSight Remote Server Management Technical Consultant

    ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by tracking the health of vital assets that power your IT network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT management personnel and your assigned Progent consultant so any looming issues can be resolved before they have a chance to disrupt your business.

  • Network Support Group Microsoft SQL 2008 Service SQL Server 2019

  • Security Audit Services Security Threat Bulletins
    Network Security Protection Bulletins Cybersecurity Organizations

    This page includes current information on cybersecurity threats, fixes, and best practices. Contact Progent if your organization needs help protecting your network against the latest IT security threats.

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  • Duo Zero Trust Security Remote Consulting
    Technology Consulting Two-factor Authentication

    Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation on iOS, Android, and other personal devices.

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  • Online Support Services Exchange 2019 Cloud Voicemail Immediate Professionals Exchange 2019 Hybrid Integation

  • Ubiquiti UniFi WiFi access point Consulting Services
    Ubiquiti's U6 Enterprise WiFi 6E AP Specialist

    Ubiquiti's UniFi line of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi appliances installed throughout multiple sites with any number of APs can be remotely configured and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent can provide the expertise of veteran Wi-Fi consultants who can assist your organization to determine the benefits of UniFi technology for your environment and help you to plan, install, manage, and troubleshoot your UniFi ecosystem.

  • Online Support Services SharePoint InfoPath Forms Services SharePoint Server 2010 Engineer
  • Open Now Onsite Technical Support Catalyst Wi-Fi 6 AP Site Survey CCIE Expert Certified Catalyst Wireless AP Remote Troubleshooting
  • Outsourced Programming Dynamics GP 2015 Dexterity 24-Hour Dynamics GP 2015 Web Client Professionals
  • ProSight Automatic Patch Management Consultant Services ProSight Windows Server Management Computer Engineer
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  • ProSight Network Health Evaluation Consulting Specialist ProSight Remote Network Monitoring
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    Microsoft LCS Server IM Configuration

    Microsoft Office Communications Server delivers IM and Real Presence in a scalable, enterprise-grade solution offering advanced security, seamless integration with other Microsoft software, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize cost savings and improved business efficiencies, enhanced individual productivity, and better IP security with this simple-to-administer, fault-tolerant IM platform. Successful implementations of Microsoft Office Communications Server call for extensive planning and thought before installation. Progent's Microsoft-certified professionals can deliver the expertise needed to realize all the advantages of Office Communications Server across your entire organization.

  • ProSight Reporting Infrastructure Management On-site Support ProSight Reporting Network Infrastructure Management Remote Technical Support
  • ProSight Virtual Hosting Engineers Private Cloud Solutions Consultancy

  • Online Visio Training Network Administration
    Online Power BI Training Information Technology Manager

    Progent provides live online instruction for a range of client apps and environments such as Microsoft Office and Microsoft 365 Excel, Word, Access and Project plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction provides the advantages of conventional in-person seminars, such as immediate interaction between clients and teachers, but avoids the expenses of travel and the challenge of trying to synchronize the schedules of multiple students. Offered to individuals or groups of all sizes, Progent's live online instruction permits the instructor to conduct the class from an online office and the clients can be dispersed throughout an office or all over the the U.S. Live online learning utilizes powerful teaching tools such as broadcast white boards, electronic hand-raising, and collaborative applications. Sessions can be short and targeted to specific subjects or longer in time and wider in scope.

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  • Progent Start-Up Business Troubleshoot Progent Small Company Networking Consultancy Services
  • Proxim Tsunami Wireless Example Application Wireless Integration Case Study
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  • Remote Technical Support Exchange 2010 Exchange Server 2010 Integration Remote Support
  • Remote Technical Support Fortinet 4000 Series Firewalls Fortinet 4000 Series Firewalls Outsourcing
  • Remote Troubleshooting Cisco DNA Center CCIE Certified Support and Help Catalyst 9136AX Access Point
  • Remote Workforce Endpoint Security Integration Support Remote Employees Security Network Engineer
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  • SCCM 2007 Patch Management Online Support SCCM 2007 Application Deployment Integration Support
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  • SCDPM Backup and Restore Consultants Engineer SCDPM and Windows Server 2012
  • SCOM 2012 Application Monitoring Consultants Specialist Data center Monitoring
  • SCVMM 2012 VHDX Resizing Computer Consulting Expert Microsoft Certified Integration Support SCVMM 2012 PowerShell
  • SQL Server 2014 Virtual Machines Technical Support 24/7 SQL Server 2014 Performance Tuning Support
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    Exchange 2003 Computer Consultants

    Progent's expert support team can show you how to define and deploy an efficient in-place Exchange Server 2003 migration plan that avoids productivity disruption, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-site migrations, Progent offers the background to finish your project rapidly and economically. Progent's Exchange Server 2003 support, troubleshooting, and design offerings include assistance with the integration of third-party enhancements of Exchange 2003 Server that are best aligned to your business goals.

  • SQL Server 2017 Reporting Services Support and Integration 24-7 SQL Server 2017 Backup Support and Integration

  • Windows 10 Compatibility Testing Specialist
    24-Hour Microsoft Certified Expert Technical Support Services Windows 10 Security

    Progent's Microsoft-certified consultants can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Windows. Online and on-premises evaluation and upgrade support for Microsoft Windows 10 available from Progent's experts include ROI analysis, project management, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management, telecommuter access, security and compliance, automated deployment and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for network management staff and end users, and post-migration consulting support.

  • SQL Server 2019 on Linux Setup and Support SQL Server 2019 and VMWare Technical Support

  • Consultants Ransomware Recovery
    Ransomware Protection Engineer

    Progent's ProSight portfolio of managed services are geared to offer businesses who maintain minimal in-house IT support staffs with low-cost help from enterprise-class management tools and consulting expertise. Benefits of Progent's ProSight catalog of managed services include predictable network management expenses, smart automation of routine administrative processes, continual adoption of the latest technology, smooth migration from legacy systems to up-to-date solutions, improved fit between computer technology with business goals, access to seasoned network experts, and allowing management to concentrate on business instead of ever-changing information technology.

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  • SPS Integration Services
    SharePoint Server 2010 Remote Troubleshooting

    Progent's Microsoft-authorized consultants can show you how to evaluate the business case for implementing SharePoint Portal Server 2007, advise you on the most sensible edition of SharePoint for your application, provide configuration and deployment expertise, assist you to install Microsoft SQL Server as a back-end database manager, improve your network integrity, integrate your standard and custom application software to operate with SharePoint Portal Server 2007, develop a company-wide security plan that incorporates portal solutions, and provide maintenance and Help Desk services.

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  • Windows Server 2016 Virtual Machine Load Balancing IT Consulting
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    Progent's certified information technology experts offer Windows Server 2016 integration consulting to help businesses of any size to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.

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  • SonicWall Firewall Setup SonicWall NSA 6650 Firewall Forensics Services
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  • Support and Integration Microsoft SMS Top Quality Online Technical Support Systems Management Server 2003
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  • System Center 2016 and Windows Server 2016 Remote Support Engineer System Center 2016 Migration
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  • Technical Consultant Double-Take Availability Double-Take Backup and Restore Online Support

  • Microsoft SQL Server Network Security Consulting
    SQL Server Capacity Planning Development Firm

    Progent's certified SQL Server application developers and database administrators offer online expertise to help organizations of any size to build, administer, and maintain applications based on the Microsoft SQL Server RDBMS and Microsoft's .NET framework. Progent's SQL Server experts can provide help with any element of the application life cycle in environments that can include small office databases to VLDB applications and data warehousing.

  • Technical Support Juniper SRX4300 Firewall Security Certification Juniper SRX240 Router
  • Technical Support Services Cisco VPN Technical Support Cisco Virtual Private Network
  • Technology Consulting Services 24x7 Network System Center MOM Engineer

  • 24-7 Windows 11 Management Outsourcing
    Microsoft Windows 11 Teams Engineer

    Progent's Windows 11 experts can provide an array of services for Windows 11 including cloud and hybrid integration, mobile management, teleworker access, security and compliance, centralized provisioning, and Call Center services.

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    Microsoft Certified Partner Live Online Windows 10 Class

    Progent offers customized remote training for an array of client applications and operating systems including Office and Microsoft 365 Excel, Word, Publisher and Visio plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote instruction provides the advantages of conventional physical classroom seminars, such as immediate communication between students and teachers, but eliminates the costs of travel and the challenge of trying to accommodate the schedules of multiple students. Available to individuals or classes of all sizes, Progent's live online instruction allows the instructor to conduct the class from a remote facility and the students can be dispersed throughout an office or all over the country. Virtual education deploys powerful teaching mechanisms like virtual white boards, real-time questions, and collaborative applications. Classes can be brief and targeted to specialized subjects or longer in time and wider in scope.

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    Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to halt the progress of an ongoing ransomware attack. Call 800-462-8800

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  • Top Consultant Services ProSight Private Cloud Hosting Services ProSight Virtual Server Private Cloud Hosting Professional
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  • Wave 2 wireless controller Onsite Technical Support Technology Consulting Services 5500 Wireless Controller
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  • Specialist ProSight VM Hosting
    Virtual Machine Hosting Technology Professional

    Progent's ProSight Virtual hosting services provide small and midsize businesses a range of benefits including reduced capital expenditures, reductions in operational costs, improved management focus, world-class security, enhanced fault tolerance, and business continuity.

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  • Windows Server 2012 R2 Virtual Fibre Channel IT Consulting Windows Server 2012 R2 Hyper-V Outsourcing

  • Desktop Technology Server Install
    Technical Consultants Microsoft Mac and Linux Desktop

    Progent can deliver a wide range of cost-effective support services to help you to deploy, integrate, troubleshoot, and administer workstations and notebooks powered by Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer on-premises or remote help for individual machines or notebooks or help your business to plan and carry out a company-wide migration to new or updated operating system platforms and applications. Progent can also provide engineers and technicians to assist you to plan for and complete an office move or consolidation designed to produce minimal interruption to your productivity.

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  • Consultants CISM Certified Cybersecurity Management
    Certified Cybersecurity Management Consulting

    Progent can provide the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the basic capabilities and worldwide standards of skill that IT security professionals are required to learn. CISM gives business management the assurance that consultants who have qualified for their CISM credential have the background and capability to deliver effective security management and consulting consulting.

  • Windows Small Business Server 2008 Consultants Microsoft Windows SBS Integration Services
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  • macOS and Cisco ASA Firewalls Remote Consulting 24-Hour Mac Penetration Testing Support Services
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