Progent's Ransomware Defense and Restoration Services
Ransomware Defense ExpertsRansomware can cripple or even wipe out a company. Progent has developed services solutions that marshal leading-edge machine leaning techniques and the skills of certified data security professionals to assist organizations of all sizes in Hayward to defend against or clean up after a crypto-ransomware assault. These services include network-wide preparedness assessments, continuous remote monitoring, ransomware protection using advanced heuristics, and rapid restoration of operations led by Progent's veteran group of ransomware cleanup experts.

Progent's crypto-ransomware protection solutions are built to stop ransomware attacks before they stop your company, and to restore victimized networks to productive operation without delay. Progent's ransomware defense services are delivered remotely to save time and control costs, and Progent has experience working with leading IT insurance companies like Chubb to deliver vulnerability assessments, non-stop monitoring, rapid recovery, ransom settlement negotiation, and root-cause forensic analysis.

Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is intended to assist organizations to complete the urgent first phase in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware expert can help you to identify and quarantine breached servers and endpoints and protect undamaged resources from being compromised. If your Hayward system has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For details, see Progent's Ransomware 24x7 Hot Line.

Progent's ProSight Ransomware Vulnerability Audit: Online Assessment Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent information assurance expert. The interview is intended to help assess your company's ability to defend against ransomware or recover rapidly after an assault by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, DopplePaymer, Conti or Nephilim. Progent will work with you directly to collect information about your current security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to create a cost-effective AV and backup environment that reduces your exposure to a ransomware attack and aligns with your business requirements. For additional information, see The ProSight Ransomware Preparedness Report Service.

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that incorporates SentinelOne's cutting edge behavior-based threat analysis tools to defend physical and virtual endpoints against new malware attacks like ransomware and email phishing, which routinely evade traditional signature-based AV products. ProSight ASM safeguards local and cloud resources and offers a single platform to manage the complete malware attack lifecycle including blocking, detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

Ransomware Recovery Services: Progent's Ransomware Response Experts
Progent's ransomware recovery consultants can assist your business to rebuild an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor. To find out more, visit Progent's ransomware cleanup and business continuity experts.

Ransomware Settlement Negotiation Expertise: Settlement Negotiation with Ransomware Threat Actors
Progent's seasoned ransomware negotiation consultants can help your business to reach a settlement agreement with threat actors following an attack by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor. For more information, refer to Progent's ransomware settlement negotiation expertise.

Ransomware Forensics: Ransomware Forensics Analysis and Reporting
Progent's ransomware forensics experts can save the system state after a ransomware assault and perform a comprehensive forensics investigation without interfering with the processes related to operational resumption and data restoration. To learn more, see Progent's post-attack ransomware forensics analysis and reporting.

Ransomware Removal Case Study: An Example of Progent's Ransomware Recovery Experts in Action
Progent's ransomware cleanup group has state-of-the-art project management systems to orchestrate the sophisticated recovery process. Progent appreciates the importance of working swiftly and in unison with a customer's management and IT staff to assign priority to tasks and to get the most important systems back online as soon as humanly possible. To see a case study of Progent's ransomware recovery team in action, see Progent's ransomware removal and operational restoration consulting.

Download Datasheet: Progent's Ransomware Endpoint Detection and Response Services
To see a datasheet about Progent's ransomware endpoint protection and response (EDR) services, click:
Progent's Progent's Ransomware Endpoint Detection and Response Services Datasheet. (PDF - 748 KB)

Contact Progent for Ransomware Solutions in Hayward
To find out more about Progent's ransomware defense and restoration services for Hayward, contact Progent at 800-462-8800 or go to Contact Progent.

An index of content::

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    Remote server management cards give network managers full control over a server without the need for an on-site visit. Through remote server management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to plan, implement, and support a high-availability company network that includes remote management cards and Progent can use these remote server management cards to deliver low-cost remote technical help. Progent is familiar with a variety of remote management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.

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    Progent's Cisco Jabber consultants offer online or onsite expertise to help businesses of any size to plan, implement, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers in-depth support for the technologies that make up creating a cohesive Jabber collaboration solution including Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac computers, iOS and Android smartphones, SIP trunking, Wi-Fi systems, security and compliance, cloud integration, immersive telepresence systems, PBX systems, business continuity, and the many other pieces of a cohesive collaboration ecosystem.

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    Progent's seasoned application designers and programmers can assist your business to build customizations to Microsoft Dynamics GP/Great Plains that address the special needs of your organization without losing the advantages of seamless Windows integration and connectivity. Progent can also provide expertise with a variety of software development technologies that can be used to build user-interface and data integrations with Microsoft GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.

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  • Exchange 2013 Unified messaging Support Services
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    Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important innovations as well as a redesigned architecture. These enhancements favorably impact vital facets of IT including manageability, high availability (HA), security, operational costs, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the possible business benefits of upgrading to Microsoft Exchange 2013, create an efficient test and deployment strategy, and train your IT team to manage your Exchange Server 2013 environment. Progent also offers ongoing online consulting and management for Microsoft Exchange 2013.

  • Microsoft SQL Server Technology Consulting Microsoft SQL Server 2019 Remote Technical Support
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  • Juniper J Series Gateway Compliance Auditor
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    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    Progent's Citrix-certified consultants can assist your organization to assess the business value of the various editions of Essentials for Hyper-V, help you to integrate Citrix administration utilities in your Microsoft Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials to improve the responsiveness, uptime, flexibility, and recoverability of your virtualized network while reducing the cost of resources and support and streamlining administrative processes.

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    Progent can assist you to create, implement and troubleshoot a backup plan built around MSP360 technology. MSP360 enables file/folder or image backup/restore for virtual machines and physical computers, supports all leading public clouds, and allows businesses to create a backup ecosystem with a minimum Recovery Time Objective and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and remote management of your backup environment to protect against data loss caused by human miscues, computer glitches, ill-intentioned insiders, and external attacks such as ransomware.

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  • Online Support Microsoft System Center 2016 SCDPM 2016 Specialist
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  • 24-Hour Microsoft Certified SCCM 2016 Mobile Device Management Outsourcing
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    System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, centralizes security and compliance settings control, keeps track of network resources, protects against company data leakage, provides network health reporting, allows safe end-user self service, and delivers a single point of control for administering mixed-operating system ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud specialists can assist you with any aspect of designing, installing, operating and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid networks.

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    Progent's Network Contact Center Outsourcing Support Services for desktop support are intended specifically for small organizations who need fast access to a Help Desk Call Center with professional telephone support and effective escalation options but who have to operate within a limited network support budget. Important features of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Optional Remote Access Support, Initial System Evaluation, Problem Prioritization, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Applications Recommendation and Integration.

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    Progent's proven ransomware recovery consultants can assist you to reconstruct an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.

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  • Lync Server 2013 IM Services
    Lync Server 2013 and iPhone Technology Professional

    Microsoft Lync Server 2013, now called Skype for Business, allows organizations of all sizes to build a manageable and protected communications environment that permits the modern Bring-Your-Own-Device computing model with IM, real-time presence, web conferencing with application sharing and whiteboard, and both IP and PSTN calling enabled for a broad assortment of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 consultants and system architects can assist your company to evaluate the advantages of Lync Server 2013, design an in-house, cloud-resident (via Lync Online) or hybrid model suitable for your present and future goals, deploy Lync Server 2013 so as to speed up your return on investment, and provide live webinar and onsite training to your management staff and end users. Progent has in-depth expertise in key components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can help your organization to integrate Lync 2013 with popular Microsoft 365 apps including Outlook clients and PowerPoint.

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  • Remote Support Services Aironet Outdoor Wi-Fi Access Point Aironet AP Management IT Consulting

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    Progent's SonicWall firewall consultants can show you how to deploy, maintain, and update SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete security plan and design security into your business practices.

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    Small Business 500 Access Point IT Consulting

    Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-based devices engineered as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer remote or onsite integration and debugging services to assist your organization to design, implement, upgrade, optimize, administer and troubleshoot Cisco Small Business wireless access point deployments of any scale or topology.

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  • Reporting Amazon EC2 instances Contract Programming Amazon cloud integration
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  • SQL Server Configuration Manager Support and Integration 24/7 SQL Server 2012 Performance Tuning Network Consultants

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    Computer Consulting Cisco VoIP phones

    Progent's Cisco certified networking experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.

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    Progent can provide affordable remote consulting services for all releases of Microsoft Office Access including desktop and browser-based versions and can provide advanced support for application development, database conversion, performance optimization, BI reporting, and maintenance. Progent also offers tailored webinar training for Access application programming and database management.

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  • Microsoft Exchange 2019 Tech Consultant
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    Progent's Microsoft-certified professionals average more than a decade of experience delivering email solutions for companies ranging from small offices to large enterprises. Progent provides economical support for all editions of Microsoft Exchange Server to strengthen email and virus protection, design high availability email systems, and facilitate off-site and wireless email connectivity. Progent's Microsoft Exchange consulting services can help you in planning and carrying out a move from an outdated SMPT server or older Microsoft Email package such as Exchange 2003 to Exchange 2019 Server. Progent also offers support for Windows 10 and Windows 11 desktops using Office Outlook and can help you configure Microsoft Outlook Web App (OWA) for popular browsers. For e-mail virus defense, spam filtering and outbound data leak protection, Progent offers Email Guard security services.

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    Progent provides high availability load balancing support that addresses system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery products including Cisco Content Engine. non-stop load balancing technologies for which Progent offers consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.

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    Before Progent's Microsoft Operations Manager solution, network problems were handled reactively, once workers were impacted by them. With the help of proactive, computer generated alerts and trend analyses sent by MOM, Progent is now able to address server problems before they becomes critical enough to impact network availability. Because of MOM, Progent can resolve looming problems before clients know that the problems exist. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to provide small business networks enterprise-class service continuity, safety and performance.

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    24x7 Microsoft Office 2000 Outsourced IT Management Services

    Progent's IT outsourcing services provide affordable network support for small organizations. Whether it involves designing network architecture, creating an in-house Help Desk or outsourcing a one, deploying an updated email platform, monitoring your system, or building a web-based business application, outsourcing your network technical services can reduce expenses and eliminate risks, permitting IT service expenses to increase in a more moderate and controlled fashion than is possible by building up a bulky, all-purpose internal network support organization. Progent's Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and highly available network architecture for your vital business software powered by Windows including Microsoft Office XP, Office 2003, and Microsoft Office 2000.

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  • Technology Consulting Services Windows 2000 Server 24/7 Upgrade Consultant Windows Server 2000

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Progent's Technical Response Center offers affordable national extended hours online assistance for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers offer extended hours telephone support and online secure computer connection to isolate and resolve network problems rapidly and affordably.

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    ProSight Data Protection Services ECHO provide small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. Available at a low monthly cost, ProSight DPS automates and monitors your backup activities and enables fast recovery of vital files, apps and virtual machines that have become lost or damaged due to component failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can provide advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, when needed, can help you to recover your business-critical information.

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    If you are producing UNIX-based applications on a network that includes MS Windows-based servers, desktops, and office applications, Progent offers comprehensive information technology outsourcing that allows you to concentrate on your field of high-value expertise while avoiding the continual distraction of maintaining your business network. By using automated server monitoring and by delivering online and on-site assistance as your company needs it, Progent represents an economical solution for supporting an information network that features excellent reliability, protection, and performance. Progent's developer support offerings feature full-service it outsourcing, virtual infrastructure, online and on-premises support and troubleshooting, 24x7 monitoring services, and Help Desk outsourcing.

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  • VMware Cross vCenter NSX Consultant Engineer VMware VCDX-NV certified

  • SQL Server 2012 AlwaysOn Failover Cluster On-site Technical Support
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    Progent can provide the support of Microsoft-certified engineers and seasoned database application programmers, DBAs, project management experts, network infrastructure architects, disaster recovery planning specialists, and certified security professionals to help you to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, set up test environments at your site or at Progent's lab, design and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and configure a cost-effective and secure IT infrastructure that lets you realize the full business benefit of SQL Server 2012.

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    Progent's certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with many offices, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to assist your small business in designing and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your information security needs without adversely limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date editions of Internet Security and Acceleration Server.

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