Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way across a target network. For this reason, ransomware attacks are commonly unleashed on weekends and at night, when support staff are likely to be slower to recognize a penetration and are least able to mount a rapid and coordinated defense. The more lateral movement ransomware can make within a victim's network, the longer it will require to recover core IT services and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to carry out the time-critical first step in responding to a ransomware assault by putting out the fire. Progent's online ransomware experts can help businesses in the Panama City area to locate and quarantine breached servers and endpoints and protect clean resources from being penetrated.

If your system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Panama City
Current variants of ransomware like Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and infiltrate any accessible system restores and backups. Data synched to the cloud can also be impacted. For a poorly defended network, this can make system recovery almost impossible and basically throws the datacenter back to square one. Threat Actors (TAs), the cybercriminals behind a ransomware attack, insist on a ransom payment for the decryption tools required to unlock scrambled files. Ransomware assaults also try to steal (or "exfiltrate") information and TAs require an extra ransom in exchange for not publishing this information or selling it. Even if you can restore your system to a tolerable point in time, exfiltration can be a major issue according to the sensitivity of the stolen information.

The recovery work subsequent to ransomware attack has several crucial stages, the majority of which can proceed in parallel if the recovery team has a sufficient number of people with the necessary skill sets.

  • Containment: This urgent initial response requires arresting the sideways progress of the attack within your network. The more time a ransomware attack is permitted to go unchecked, the longer and more expensive the recovery process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware response experts. Containment processes consist of isolating infected endpoints from the network to restrict the contagion, documenting the IT system, and securing entry points.
  • System continuity: This involves bringing back the IT system to a basic useful degree of functionality with the least delay. This effort is typically the top priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their company. This activity also demands the broadest range of technical skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and smart phones, databases, productivity and mission-critical apps, network topology, and protected endpoint access management. Progent's ransomware recovery experts use state-of-the-art workgroup tools to organize the multi-faceted recovery process. Progent understands the urgency of working quickly, tirelessly, and in concert with a client's managers and network support group to prioritize activity and to put essential services back online as quickly as feasible.
  • Data recovery: The effort required to recover files impacted by a ransomware attack depends on the state of the systems, the number of files that are encrypted, and which recovery techniques are needed. Ransomware attacks can destroy critical databases which, if not gracefully closed, might have to be reconstructed from the beginning. This can include DNS and AD databases. Microsoft Exchange and SQL Server depend on Active Directory, and many ERP and other business-critical platforms depend on Microsoft SQL Server. Some detective work may be required to find undamaged data. For example, undamaged Outlook Email Offline Folder Files may have survived on staff PCs and laptops that were not connected at the time of the attack.
  • Deploying advanced antivirus/ransomware defense: ProSight ASM incorporates SentinelOne's behavioral analysis technology to give small and mid-sized businesses the benefits of the same anti-virus tools used by some of the world's largest enterprises such as Netflix, Citi, and NASDAQ. By providing in-line malware blocking, detection, containment, repair and forensics in a single integrated platform, ProSight ASM cuts total cost of ownership, simplifies management, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in Progent's Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent is experienced in negotiating ransom settlements with hackers. This requires close co-operation with the victim and the insurance carrier, if there is one. Services consist of establishing the type of ransomware used in the attack; identifying and making contact with the hacker; testing decryption capabilities; deciding on a settlement with the ransomware victim and the insurance provider; negotiating a settlement amount and schedule with the hacker; checking adherence to anti-money laundering (AML) sanctions; overseeing the crypto-currency disbursement to the hacker; receiving, learning, and using the decryptor utility; troubleshooting decryption problems; creating a pristine environment; remapping and reconnecting datastores to reflect exactly their pre-encryption condition; and reprovisioning computers and software services.
  • Forensics: This process is aimed at discovering the ransomware attack's storyline across the targeted network from start to finish. This history of how a ransomware attack progressed through the network helps your IT staff to evaluate the impact and brings to light vulnerabilities in security policies or processes that need to be corrected to avoid later breaches. Forensics involves the examination of all logs, registry, GPO, AD, DNS servers, routers, firewalls, schedulers, and basic Windows systems to check for anomalies. Forensics is typically given a top priority by the cyber insurance provider. Since forensic analysis can take time, it is critical that other key activities such as operational resumption are performed concurrently. Progent has a large roster of information technology and security professionals with the knowledge and experience needed to carry out the work of containment, operational continuity, and data restoration without interfering with forensics.
Progent's Background
Progent has provided remote and on-premises IT services across the U.S. for more than 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes professionals who have been awarded high-level certifications in foundation technologies including Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications such as CISA, CISSP, and CRISC. (See Progent's certifications). Progent also offers guidance in financial and ERP software. This broad array of skills allows Progent to identify and integrate the undamaged pieces of your network after a ransomware intrusion and reconstruct them rapidly into a viable network. Progent has collaborated with top cyber insurance providers including Chubb to assist organizations recover from ransomware attacks.

Contact Progent for Ransomware Cleanup Services in Panama City
For ransomware system restoration expertise in the Panama City metro area, phone Progent at 800-462-8800 or go to Contact Progent.



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