Pleasanton Ransomware Prevention and Cleanup Solutions

Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Consultant
Ransomware needs time to steal its way across a target network. For this reason, ransomware assaults are commonly unleashed on weekends and at night, when support staff are likely to be slower to become aware of a breach and are less able to organize a rapid and forceful response. The more lateral movement ransomware can make within a target's network, the more time it takes to recover basic operations and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to assist you to carry out the urgent first phase in mitigating a ransomware assault by containing the malware. Progent's remote ransomware engineers can help organizations in the Pleasanton area to identify and isolate infected servers and endpoints and protect clean resources from being penetrated.

If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Pleasanton
Current variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online files and attack any available system restores. Files synched to the cloud can also be impacted. For a poorly defended environment, this can make system recovery nearly impossible and effectively sets the datacenter back to the beginning. Threat Actors (TAs), the hackers behind a ransomware assault, insist on a ransom fee for the decryption tools needed to recover scrambled data. Ransomware attacks also attempt to exfiltrate files and hackers demand an extra ransom in exchange for not publishing this information or selling it. Even if you are able to restore your network to an acceptable date in time, exfiltration can be a major issue depending on the sensitivity of the stolen information.

The recovery work subsequent to ransomware attack involves several distinct stages, the majority of which can proceed concurrently if the response team has enough people with the necessary skill sets.

• Quarantine: This time-critical initial step involves arresting the sideways spread of the attack across your IT system. The longer a ransomware assault is allowed to run unchecked, the more complex and more costly the restoration effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware response experts. Quarantine activities include isolating affected endpoint devices from the network to block the contagion, documenting the environment, and protecting entry points.
• Operational continuity: This covers bringing back the network to a basic useful degree of capability with the least delay. This process is usually the top priority for the targets of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This project also requires the widest array of technical skills that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, office and line-of-business apps, network architecture, and secure endpoint access. Progent's recovery team uses advanced workgroup tools to organize the complex recovery effort. Progent understands the urgency of working quickly, tirelessly, and in concert with a customer's management and network support staff to prioritize activity and to get vital resources on line again as fast as possible.
• Data recovery: The effort required to recover data impacted by a ransomware assault varies according to the condition of the network, the number of files that are affected, and which restore methods are needed. Ransomware assaults can destroy key databases which, if not properly shut down, may need to be reconstructed from the beginning. This can apply to DNS and Active Directory databases. Exchange and Microsoft SQL Server depend on AD, and many manufacturing and other business-critical platforms depend on SQL Server. Often some detective work may be required to locate clean data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on employees' PCs and notebooks that were not connected during the attack.
• Implementing modern antivirus/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's machine learning technology to give small and medium-sized companies the advantages of the same anti-virus technology implemented by some of the world's largest enterprises such as Walmart, Citi, and Salesforce. By providing real-time malware blocking, detection, containment, restoration and analysis in a single integrated platform, Progent's ProSight ASM lowers TCO, streamlines administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
• Negotiation with the hacker Progent is experienced in negotiating settlements with threat actors. This calls for working closely with the victim and the insurance provider, if any. Activities include establishing the type of ransomware involved in the assault; identifying and establishing communications the hacker persona; testing decryption capabilities; budgeting a settlement amount with the ransomware victim and the insurance carrier; negotiating a settlement amount and timeline with the hacker; confirming compliance with anti-money laundering regulations; carrying out the crypto-currency transfer to the hacker; acquiring, learning, and operating the decryption tool; debugging failed files; creating a clean environment; mapping and connecting drives to match precisely their pre-encryption state; and restoring physical and virtual devices and software services.
• Forensics: This activity involves discovering the ransomware assault's progress throughout the network from start to finish. This audit trail of the way a ransomware attack progressed through the network helps your IT staff to assess the impact and brings to light shortcomings in rules or work habits that need to be rectified to prevent future breaches. Forensics entails the review of all logs, registry, GPO, AD, DNS servers, routers, firewalls, schedulers, and core Windows systems to detect anomalies. Forensics is typically given a high priority by the insurance carrier. Because forensics can be time consuming, it is critical that other important recovery processes like business resumption are executed in parallel. Progent maintains an extensive roster of IT and data security professionals with the knowledge and experience required to perform activities for containment, operational resumption, and data restoration without interfering with forensics.

Contact Progent for Ransomware System Restoration Consulting Services in Pleasanton
For ransomware system restoration expertise in the Pleasanton area, call Progent at 800-462-8800 or go to Contact Progent.