Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Senior Ransomware Consultant
Ransomware requires time to steal its way through a target network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when IT staff are likely to take longer to recognize a penetration and are least able to mount a quick and coordinated defense. The more lateral progress ransomware can make within a victim's system, the more time it takes to recover basic operations and scrambled files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to help you to take the urgent first step in mitigating a ransomware assault by containing the malware. Progent's online ransomware experts can assist organizations in the Pleasanton area to identify and isolate infected devices and protect clean resources from being compromised.
If your network has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Pleasanton
Modern strains of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and attack any accessible system restores. Files synchronized to the cloud can also be impacted. For a vulnerable network, this can make system recovery almost impossible and basically knocks the IT system back to the beginning. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, demand a ransom payment for the decryption tools needed to recover scrambled data. Ransomware attacks also try to steal (or "exfiltrate") information and TAs demand an extra settlement in exchange for not posting this information or selling it. Even if you can rollback your network to a tolerable date in time, exfiltration can pose a big problem according to the sensitivity of the stolen data.
The restoration work subsequent to ransomware attack has several crucial phases, the majority of which can proceed concurrently if the response team has enough members with the required experience.
- Containment: This urgent first response involves arresting the lateral spread of the attack within your network. The more time a ransomware assault is permitted to run unchecked, the more complex and more expensive the recovery effort. Because of this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware recovery engineers. Quarantine processes include cutting off affected endpoints from the network to block the contagion, documenting the environment, and securing entry points.
- System continuity: This covers bringing back the IT system to a minimal acceptable degree of capability with the shortest possible downtime. This effort is usually the highest priority for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This project also requires the widest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, productivity and line-of-business applications, network topology, and secure endpoint access. Progent's ransomware recovery team uses advanced workgroup platforms to coordinate the multi-faceted recovery process. Progent understands the urgency of working quickly, continuously, and in unison with a customer's management and network support group to prioritize activity and to put vital resources on line again as quickly as feasible.
- Data recovery: The work necessary to recover files impacted by a ransomware attack depends on the state of the network, the number of files that are encrypted, and which restore techniques are needed. Ransomware attacks can destroy key databases which, if not carefully shut down, may have to be rebuilt from the beginning. This can apply to DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server rely on AD, and many ERP and other mission-critical platforms are powered by SQL Server. Often some detective work may be required to find clean data. For example, undamaged Outlook Email Offline Folder Files may exist on employees' desktop computers and laptops that were not connected during the assault.
- Implementing modern AV/ransomware protection: Progent's Active Security Monitoring incorporates SentinelOne's machine learning technology to offer small and mid-sized companies the advantages of the same anti-virus tools implemented by some of the world's biggest enterprises including Walmart, Visa, and Salesforce. By delivering real-time malware filtering, detection, mitigation, restoration and forensics in a single integrated platform, Progent's Active Security Monitoring reduces total cost of ownership, streamlines management, and promotes rapid recovery. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This calls for close co-operation with the ransomware victim and the insurance provider, if any. Services consist of establishing the kind of ransomware used in the assault; identifying and establishing communications the hacker; verifying decryption tool; deciding on a settlement amount with the ransomware victim and the cyber insurance provider; establishing a settlement and timeline with the hacker; confirming compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency transfer to the hacker; receiving, learning, and operating the decryption tool; troubleshooting decryption problems; building a clean environment; mapping and connecting datastores to match exactly their pre-encryption state; and restoring physical and virtual devices and services.
- Forensic analysis: This activity is aimed at discovering the ransomware attack's progress across the targeted network from beginning to end. This history of the way a ransomware assault progressed through the network assists you to assess the damage and brings to light vulnerabilities in rules or processes that should be rectified to prevent later breaches. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, schedulers, and basic Windows systems to check for anomalies. Forensic analysis is commonly given a top priority by the insurance carrier. Since forensic analysis can take time, it is essential that other key recovery processes like operational resumption are executed in parallel. Progent maintains an extensive roster of IT and security experts with the skills needed to perform activities for containment, business resumption, and data restoration without disrupting forensics.
Progent has provided remote and on-premises IT services throughout the United States for over two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have earned advanced certifications in core technology platforms such as Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's cybersecurity experts have earned industry-recognized certifications such as CISA, CISSP, and GIAC. (Refer to Progent's certifications). Progent also has guidance in financial and ERP application software. This scope of expertise allows Progent to salvage and integrate the surviving parts of your IT environment following a ransomware attack and reconstruct them quickly into a functioning system. Progent has collaborated with leading insurance carriers including Chubb to help businesses recover from ransomware assaults.
Contact Progent for Ransomware System Restoration Expertise in Pleasanton
For ransomware system recovery consulting services in the Pleasanton metro area, call Progent at 800-462-8800 or go to Contact Progent.