Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Senior Ransomware Consultant
Ransomware requires time to steal its way through a target network. For this reason, ransomware assaults are commonly unleashed on weekends and late at night, when IT personnel are likely to take longer to become aware of a break-in and are less able to mount a quick and coordinated defense. The more lateral movement ransomware can make within a target's system, the more time it will require to restore core IT services and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to guide organizations to complete the time-critical first step in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware engineer can assist organizations in the Pleasanton area to identify and quarantine breached devices and protect undamaged resources from being penetrated.
If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Pleasanton
Modern strains of crypto-ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online files and invade any available backups. Data synchronized to the cloud can also be corrupted. For a poorly defended network, this can make system restoration nearly impossible and effectively knocks the IT system back to square one. Threat Actors, the cybercriminals behind a ransomware assault, insist on a ransom payment for the decryptors required to recover scrambled files. Ransomware assaults also attempt to exfiltrate information and hackers require an additional settlement in exchange for not posting this information or selling it. Even if you can rollback your system to an acceptable point in time, exfiltration can pose a major issue depending on the nature of the stolen information.
The recovery work after a ransomware penetration involves several crucial phases, the majority of which can be performed in parallel if the recovery team has a sufficient number of members with the necessary skill sets.
- Quarantine: This urgent initial step requires blocking the sideways progress of ransomware within your IT system. The more time a ransomware assault is allowed to go unrestricted, the more complex and more expensive the recovery effort. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery experts. Quarantine processes consist of isolating infected endpoint devices from the network to block the spread, documenting the environment, and protecting entry points.
- Operational continuity: This involves restoring the network to a basic useful degree of capability with the shortest possible downtime. This process is usually the top priority for the targets of the ransomware assault, who often see it as a life-or-death issue for their company. This project also demands the widest array of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, office and line-of-business apps, network architecture, and secure endpoint access management. Progent's recovery team uses advanced collaboration tools to organize the complicated restoration process. Progent understands the urgency of working rapidly, tirelessly, and in concert with a customer's managers and IT staff to prioritize tasks and to get critical services back online as fast as feasible.
- Data restoration: The work necessary to restore data damaged by a ransomware attack depends on the state of the systems, the number of files that are encrypted, and what restore methods are needed. Ransomware attacks can destroy critical databases which, if not gracefully shut down, might have to be rebuilt from the beginning. This can include DNS and Active Directory databases. Exchange and SQL Server rely on Active Directory, and many financial and other business-critical platforms depend on SQL Server. Some detective work may be required to locate undamaged data. For instance, non-encrypted OST files may have survived on employees' desktop computers and notebooks that were not connected at the time of the attack.
- Implementing modern antivirus/ransomware protection: Progent's Active Security Monitoring offers small and medium-sized businesses the benefits of the identical AV technology used by some of the world's largest corporations including Netflix, Citi, and Salesforce. By delivering real-time malware filtering, detection, mitigation, restoration and analysis in a single integrated platform, Progent's ProSight ASM cuts TCO, streamlines administration, and expedites operational continuity. The next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
- Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with hackers. This calls for close co-operation with the victim and the cyber insurance carrier, if any. Activities include determining the type of ransomware used in the assault; identifying and making contact with the hacker persona; testing decryption capabilities; budgeting a settlement amount with the victim and the insurance carrier; negotiating a settlement and schedule with the hacker; checking compliance with anti-money laundering regulations; carrying out the crypto-currency transfer to the TA; acquiring, reviewing, and using the decryption utility; debugging decryption problems; creating a clean environment; remapping and connecting drives to match exactly their pre-attack condition; and recovering physical and virtual devices and software services.
- Forensic analysis: This activity is aimed at uncovering the ransomware assault's storyline throughout the network from beginning to end. This audit trail of the way a ransomware assault progressed within the network helps you to assess the impact and uncovers shortcomings in security policies or work habits that should be corrected to avoid later break-ins. Forensics entails the review of all logs, registry, Group Policy Object, AD, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for anomalies. Forensics is typically given a high priority by the insurance carrier. Because forensics can be time consuming, it is vital that other important recovery processes such as operational continuity are executed in parallel. Progent maintains an extensive roster of information technology and security experts with the knowledge and experience required to carry out the work of containment, business resumption, and data restoration without interfering with forensic analysis.
Progent has delivered remote and onsite IT services throughout the United States for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SBEs) includes professionals who have been awarded advanced certifications in foundation technologies such as Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity experts have earned prestigious certifications such as CISA, CISSP, and GIAC. (See Progent's certifications). Progent also has top-tier support in financial management and Enterprise Resource Planning software. This scope of skills allows Progent to salvage and consolidate the surviving parts of your network following a ransomware attack and rebuild them quickly into a viable system. Progent has worked with leading cyber insurance carriers including Chubb to help businesses recover from ransomware assaults.
Contact Progent for Ransomware Cleanup Expertise in Pleasanton
For ransomware system restoration consulting services in the Pleasanton area, call Progent at 800-462-8800 or visit Contact Progent.