Progent's Ransomware Negotiation Services in Louisville
Ransomware Solutions ConsultantsProgent is experienced in negotiating ransomware settlements with threat actors (TAs). Reaching an acceptable settlement is a complicated activity that calls for a mix of real-word experience, IT knowledge and business savvy. It also demands close co-operation with the ransomware victim's IT team and the insurance carrier, if there is one. Since the top goal of the ransomware victim is operational continuity, it is critical to establish recovery groups that work effectively, in parallel, and in close communication. Progent offers the breadth of technical knowledge and the depth of personnel to supplement your IT staff and recover your network rapidly and affordably.

Services available from Progent's ransomware settlement negotiation experts include:

  • Establishing the type of ransomware used in the assault
  • Identifying and communicating with the hacker persona
  • Assessing the likelihood of recovery
  • Validating the TA's decryption tool
  • Determining a settlement amount with the ransomware victim and the insurance carrier
  • Negotiating a settlement amount and timeline with the hacker
  • Confirming accordance with anti-money laundering (AML) regulations
  • Overseeing the crypto-currency transfer to the hacker
  • Receiving, reviewing, and operating the threat actor's decryption tool
  • If needed, contacting the TA for technical assistance with the decryption tool
In parallel with the ransom negotiations, Progent's ransomware staff can help with:
  • Quarantining affected endpoints to prevent further spread of the assault
  • Making digital copies of every infected device and data store in order to perform forensics without interfering with cleanup
  • Adding anti-virus protection to all clean endpoints
  • Salvaging data from offline backups or unscathed machines
  • Building a clean recovery environment
  • Remapping and connecting drives to match precisely their pre-encryption condition
Once the decryption tool has been learned, Progent can assist you to restore computers and services to their pre-arrack condition. Progent can also help you to conduct a full forensic review and create a report to deliver to the insurance provider. This document identifies security gaps that must be fixed and suggests actions that can be taken to block future ransomware assaults.

Paying Exfiltration Ransoms
Beyond extorting payment for a decryption tool, current variants of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor commonly attempt to steal (or "exfiltrate") files. TAs can then demand a separate payment for not divulging this data on the dark web. Sadly, there exists no method to be certain that exfiltrated data have been completely deleted by the TA. Actually, in numerous instances the hacker has limited control about who can access the stolen files. Paying an exfiltration ransom does not eliminate the need for engaging the advice of privacy attorneys, conducting an audit on which data were compromised, and carrying out the required notifications to affected entities. Generally, paying an exfiltration ransom is a waste.

Progent's Background
Progent has delivered online and onsite network services throughout the U.S. for more than 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of SBEs includes professionals who have been awarded high-level certifications in foundation technologies such as Cisco networking, VMware, and major Linux distros. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISM, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial management and Enterprise Resource Planning applications. This breadth of expertise gives Progent the ability to identify and integrate the undamaged parts of your information system following a ransomware assault and reconstruct them quickly into an operational system. Progent has worked with leading cyber insurance carriers like Chubb to assist organizations clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Guidance in Louisville
To get in touch with Progent about ransomware settlement negotiation expertise in Louisville, call Progent at 800-462-8800 or go to Contact Progent.

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    Microsoft CRM helps small companies nurture positive client interactions. Integrated Sales and Customer Service components allow in-house staff to share data to help improve sales success and offer steady, effective customer service. Progent can set up the optimal server and communications infrastructure, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can help you integrate Microsoft CRM with your marketing or customer service databases.

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    Progent can assist small and medium-size businesses to set up their offsite workers with transparent access to cloud applications and services.

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    If your company does not need emergency online support but expects to require technical services with your information system in the near future, you can conserve time and money and ensure that the appropriate expertise will be available when you need it by getting in touch with a Progent sales specialist and registering as a client. For details, call 800-993-9400 or send email to

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    Progent's Microsoft-Premier SQL Server engineers can provide a range of services to help small businesses to plan, deploy, manage, and repair Microsoft SQL 2008 solutions in order to gain the maximum strategic benefit from Microsoft's advanced relational database platform. Also, Progent can provide help with system infrastructure, enterprise-wide security, and software programming to increase the business advantage of your computer investment.

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    Progent provides nationwide remote help and consulting services for businesses that operate macOS and OS X environments or whose information systems include a combination of Apple Mac and Microsoft products. Progent's engineers offer Mac users a variety of IT services including desktop support, migration to the latest edition of macOS from earlier versions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also help you with iPhone and iPad synchronization and troubleshooting, or migrating to iCloud services. Online IT help offers maximum leverage for your IT budget by extending user productivity and shortening the hours billed for computer repair services. Advanced online access utilities and experienced service specialists and engineers allow Progent to handle most IT problems without wasting time and expense by going to your location. In the vast majority of cases your IT problems can be dealt with over the phone or through a combination of phone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM and CISSP premier security professionals to assist you with the toughest system problems.

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    Cisco's PIX firewalls have reached end of life and Cisco might not support these legacy devices. Progent continues to offer technical support for Cisco's PIX 500 firewalls to help you with maintenance and Progent can in addition help you determine whether to adopt next generation firewall products from Cisco. Progent's Cisco-certified experts can help your company design and carry out an efficient upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.

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    Progent can assist you with any aspect of Azure cloud integration such as requirements definition, prerequisites assessment, solution design, pre-production testing, deployment, centralized administration, performance tuning, software license management, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can assist you to configure and debug firewalls and VPN tunnels so that your clients can securely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft platforms to work in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help your organization to set up a hybrid cloud ecosystem that seamlessly integrates on-premises datacenters with Azure-based resources.

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