Overview of Progent's Ransomware Settlement Negotiation Services in Louisville
Ransomware Solutions ExpertsProgent has experience negotiating ransomware settlements with hackers. Negotiating an acceptable settlement is a complex exercise that requires a mix of field experience, IT skills and business acumen. It also demands working closely with the ransomware victim's IT team and the cyber insurance provider, if any. Since the number one priority of the ransomware target is operational continuity, it is vital to establish recovery teams that operate effectively, concurrently, and with intimate collaboration. Progent offers the scope of IT knowledge and the depth of personnel to supplement your network support team and restore your network rapidly and economically.

Support provided by Progent's ransomware negotiation experts include:

  • Determining the type of ransomware used in the assault
  • making contact with the hacker persona
  • Assessing the recovery risk
  • Validating the TA's decryption tool
  • Agreeing on a settlement amount with the victim and the insurance carrier
  • Establishing a settlement and timeline with the hacker
  • Confirming accordance with anti-money laundering sanctions
  • Managing the crypto-currency transfer to the hacker
  • Receiving, reviewing, and using the TA's decryptor utility
  • If needed, contacting the hacker for technical assistance with the decryptor tool
In parallel with the ransom negotiations, Progent's ransomware team can help with:
  • Quarantining affected endpoints to arrest the progress of the attack
  • Making digital copies of each infected server and endpoint and data store in order to perform forensics in parallel with recovery
  • Installing A/V protection to all clean endpoints
  • Restoring files from offline restores or unscathed endpoints
  • Creating a pristine recovery environment
  • Mapping and reconnecting drives to match exactly their pre-encryption condition
Once the decryption tool has been mastered, Progent can assist you to restore physical and virtual devices and software services to their original condition. Progent can also help you to perform comprehensive forensics and generate a document to deliver to the cyber insurance carrier. This document helps you to understand security gaps that must be corrected and recommends actions to be taken to combat subsequent ransomware attacks.

Exfiltration Ransoms
Beyond extorting payment for a decryption tool, modern variants of ransomware like Ryuk, Maze, Netwalker, and Nephilim often attempt to exfiltrate files. TAs can then demand an extra ransom in exchange for not publishing this information on the dark web. Unfortunately, there exists no way to guarantee that exfiltrated data have been completely deleted by the threat actor. Actually, in many instances the TA has limited control about who can access the stolen files. Settling an exfiltration ransom does not free you from the necessity of getting the guidance of privacy attorneys, performing an investigation into which files were stolen, and carrying out the mandated alerts to impacted entities. In general, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has delivered remote and onsite network services throughout the United States for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes professionals who have earned high-level certifications in core technology platforms including Cisco infrastructure, VMware, and major distributions of Linux. Progent's data security experts have earned internationally recognized certifications such as CISA, CISSP, and CRISC. (Refer to Progent's certifications). Progent also has guidance in financial management and Enterprise Resource Planning applications. This breadth of skills allows Progent to identify and consolidate the surviving pieces of your IT environment after a ransomware assault and reconstruct them quickly into a viable system. Progent has collaborated with top cyber insurance providers like Chubb to help businesses clean up after ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Negotiation Guidance in Louisville
To get in touch with Progent about crypto-ransomware settlement negotiation guidance in Louisville, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent has more than two decades of experience deploying, and supporting the core platforms included with System Center and can help you to design, install, maintain, and repair your System Center ecosystem to optimize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent's consultants can help you to upgrade to the current version of System Center from a previous release or from another IT management solution to deliver the benefits of best-in-class deployment, automation, security, plus datacenter and critical application availability and performance monitoring.

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