Ransomware Solutions Services

Progent's Ransomware Negotiation Consulting in Sherman Oaks
Progent is experienced in negotiating ransomware settlements with hackers. Reaching an acceptable settlement is a complex activity that calls for a mix of field experience, IT skills and business savvy. It also demands working closely with the victim's IT staff and the cyber insurance provider, if there is one. Since the top goal of the ransomware target is operational continuity, it is critical to establish response teams that work effectively, concurrently, and in close communication. Progent has the scope of technical skills and the depth of experts to complement your network support team and restore your network environment rapidly and economically.

Services provided by Progent's ransomware settlement experts include:

• Determining the kind of ransomware used in the attack
• Identifying and contacting the hacker persona
• Evaluating the likelihood of recovery
• Testing the threat actor's decryption capabilities
• Determining a settlement range with the ransomware victim and the insurance carrier
• Negotiating a settlement amount and timeline with the threat actor
• Checking compliance with anti-money laundering laws
• Overseeing the crypto-currency transfer to the hacker
• Receiving, reviewing, and operating the threat actor's decryptor utility
• If needed, contacting the TA for assistance with the decryption utility

• Isolating infected endpoints and data stores to arrest the progress of the assault
• Making replicas of each breached device and data store to allow forensics in parallel with recovery
• Adding A/V agents to all clean endpoints
• Salvaging data from air-gapped restores or unscathed machines
• Building a clean recovery environment
• Mapping and reconnecting drives to reflect exactly their pre-attack condition

Exfiltration Ransoms
Beyond demanding payment for a decryption tool, modern variants of ransomware like Ryuk, Maze, Netwalker, and Egregor often try to steal (or "exfiltrate") files. TAs are then able to require an additional settlement for not posting this data or selling it. Sadly, there exists no way to prove that stolen files have been completely erased by the hacker. Actually, in many instances the hacker has little control about where the information ends up. Paying an exfiltration ransom does not eliminate the necessity of getting the guidance of privacy attorneys, conducting an audit on which files were compromised, and performing the required alerts to impacted entities. In general, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has delivered remote and on-premises IT services throughout the U.S. for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes professionals who have earned advanced certifications in foundation technology platforms such as Cisco infrastructure, VMware, and major distributions of Linux. Progent's data security consultants have earned industry-recognized certifications such as CISM, CISSP-ISSAP, GIAC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial and Enterprise Resource Planning application software. This breadth of skills gives Progent the ability to identify and integrate the undamaged pieces of your information system after a ransomware assault and rebuild them quickly into a functioning network. Progent has worked with top insurance providers like Chubb to help businesses recover from ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Negotiation Expertise in Sherman Oaks
To get in touch with Progent about ransomware settlement services in Sherman Oaks, call Progent at 800-462-8800 or go to Contact Progent.