Progent's Ransomware Negotiation Consulting in London
Ransomware Defense and Recovery ExpertsProgent has experience negotiating ransomware settlements with threat actors (TAs). Negotiating an acceptable settlement is a complicated activity that requires a combination of real-word experience, IT skills and business acumen. It also requires close co-operation with the ransomware victim's IT staff and the insurance carrier, if any. Since the number one priority of the ransomware target is fast recovery, it is vital to deploy response teams that work efficiently, in parallel, and in close communication. Progent has the breadth of IT knowledge and the deep bench of experts to complement your network support team and recover your network quickly and affordably.

Support offered by Progent's ransomware negotiation team include:

  • Establishing the type of ransomware involved in the assault
  • Identifying and communicating with the hacker persona
  • Evaluating the likelihood of recovery
  • Verifying the threat actor's decryption capabilities
  • Agreeing on a settlement payment with the ransomware victim and the insurance carrier
  • Negotiating a settlement amount and schedule with the TA
  • Verifying adherence to anti-money laundering (AML) laws
  • Managing the crypto-currency disbursement to the hacker
  • Receiving, reviewing, and operating the hacker's decryptor mechanism
  • If needed, contacting the threat actor for technical help with the decryptor tool
In parallel with the settlement negotiations, Progent's ransomware staff can help with:
  • Isolating affected endpoints and data stores to arrest the progress of the assault
  • Making replicas of each infected server and endpoint and data store in order to perform forensics in parallel with cleanup
  • Adding A/V agents to all virus-free endpoints
  • Restoring files from offline backups or uncompromised machines
  • Creating a clean recovery environment
  • Mapping and reconnecting drives to match exactly their pre-encryption condition
Once the decryption utility has been mastered, Progent can help you to restore computers and software services to their original state. Progent can also help you to conduct a complete forensics analysis and create a report to share with the insurance carrier. This document identifies cybersecurity gaps that must be fixed and recommends actions that should be performed to combat future ransomware assaults.

Exfiltration Ransoms
Beyond demanding payment for a decryption tool, modern variants of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Nephilim often try to steal (or "exfiltrate") files. TAs can then demand a separate settlement in exchange for not publishing this data on the dark web. Unfortunately, there exists no method to be certain that stolen files have been completely deleted by the threat actor. In fact, in numerous cases the hacker has limited control about who can access the stolen files. Paying an exfiltration ransom does not eliminate the necessity of seeking the advice of privacy attorneys, conducting an investigation into which files were compromised, and performing the necessary alerts to impacted entities. Generally, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has provided remote and on-premises IT services throughout the U.S. for over 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have been awarded high-level certifications in foundation technology platforms including Cisco networking, VMware, and major Linux distros. Progent's data security experts have earned internationally recognized certifications including CISM, CISSP, and GIAC. (See certifications earned by Progent consultants). Progent also has guidance in financial management and Enterprise Resource Planning application software. This scope of expertise gives Progent the ability to salvage and integrate the surviving parts of your information system following a ransomware attack and rebuild them quickly into a viable network. Progent has worked with leading insurance carriers like Chubb to assist businesses recover from ransomware assaults.

Contact Progent about Ransomware Settlement Negotiation Services in London
To get in touch with Progent about crypto-ransomware settlement expertise in London, call Progent at 800-462-8800 or go to Contact Progent.



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    Progent's UNIX platform consulting services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience provides you with a convenient single source to help you build and maintain a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Slackware.

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    Progent's virtual classroom webinars provide small businesses the cost savings, convenience, and versatility of web-based seminars and the effective training methods of seasoned teachers who use advanced collaboration software to reproduce live, participatory classes. Progent offers remote training for popular desktop applications including components of Microsoft Office suite such as Microsoft Office Excel, Word, Publisher, and Visio: Microsoft Dynamics accounting and management products such as Microsoft Dynamics GP (Great Plains); as well as other popular desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.

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    Configuration Manager 2016 automates software deployment across multiple sites, streamlines compliance settings management, keeps track of network resources, protects against company data leakage, performs network health monitoring, enables secure self service, and delivers a single point of control for managing mixed-OS networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can assist you with any facet of designing, installing, operating and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.

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