Overview of Progent's Ransomware Negotiation Services in Sorocaba
Ransomware Solutions ConsultantsProgent is experienced in negotiating ransomware settlements with hackers. Reaching an optimum settlement is a complex activity that requires a combination of real-word experience, IT knowledge and business acumen. It also demands close co-operation with the victim's IT team and the insurance carrier, if there is one. Because the number one goal of the ransomware victim is fast recovery, it is vital to deploy response groups that work effectively, concurrently, and with intimate collaboration. Progent has the breadth of IT knowledge and the depth of personnel to complement your network staff and restore your network quickly and economically.

Support available from Progent's ransomware negotiation experts include:

  • Establishing the kind of ransomware involved in the attack
  • Identifying and communicating with the hacker persona
  • Assessing the recovery risk
  • Verifying the threat actor's decryption tool
  • Determining a settlement payment with the victim and the cyber insurance carrier
  • Establishing a settlement amount and schedule with the threat actor
  • Confirming adherence to anti-money laundering (AML) sanctions
  • Managing the crypto-currency disbursement to the TA
  • Receiving, learning, and operating the hacker's decryption tool
  • If needed, contacting the hacker for technical help with the decryptor utility
In parallel with the settlement negotiations, Progent's ransomware team can assist with:
  • Quarantining infected endpoints and data stores to arrest the spread of the attack
  • Creating digital copies of every infected device and data store to allow forensics without interfering with cleanup
  • Adding A/V agents to all clean endpoints
  • Salvaging data from air-gapped backups or unscathed machines
  • Creating a clean recovery environment
  • Mapping and reconnecting drives to reflect precisely their pre-encryption condition
Once the decryption tool has been learned, Progent can assist you to restore physical and virtual devices and services to their original state. Progent can also help you to perform comprehensive forensics and create a document to share with the cyber insurance provider. This document helps you to understand security vulnerabilities that need to be fixed and recommends steps that should be taken to block future ransomware assaults.

Settling Exfiltration Ransoms
Beyond demanding money for a decryption utility, current variants of ransomware such as Ryuk, Maze, Netwalker, and Egregor often attempt to steal (or "exfiltrate") information. TAs can then require a separate ransom for not publishing this information on the dark web. Unfortunately, there exists no way to guarantee that exfiltrated files have been completely erased by the TA. Actually, in many cases the hacker has little control about the disposition of the data. Settling an exfiltration ransom does not eliminate the necessity of getting the advice of privacy attorneys, performing an investigation into which files were compromised, and sending the required notifications to affected entities. Generally, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has provided online and onsite network services throughout the United States for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes consultants who have been awarded advanced certifications in core technology platforms such as Cisco networking, VMware, and major distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications such as CISM, CISSP-ISSAP, and CRISC. (Refer to Progent's certifications). Progent also offers guidance in financial management and Enterprise Resource Planning application software. This scope of skills gives Progent the ability to salvage and consolidate the undamaged parts of your network following a ransomware attack and reconstruct them quickly into a viable system. Progent has collaborated with top cyber insurance carriers like Chubb to help organizations clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Expertise in Sorocaba
To contact with Progent about ransomware settlement negotiation expertise in Sorocaba, phone Progent at 800-462-8800 or go to Contact Progent.

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    Remote continuous network monitoring, proactive alarms, and periodic reports are crucial to preserving the proper operation of your network and avoiding unnecessary and expensive downtime. Remote Monitoring and Management technology has advanced to the point that companies of any size can afford a level of network stability that was once limited to large enterprises. Progent can provide several Remote Monitoring and Management (RMM) options available as economical service packages designed to help your company to identify and fix a an array of IT network issues before they can hurt productivity.

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    Progent offers enterprise clients the help of a certified NetApp consultant to deliver remote or onsite support for NetApp's complete family of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include system architecture, cloud integration, virtualization, migrations, transparent patching, system management, security and compliance, high availability, and troubleshooting. Progent can provide Level 3 support to assist you to take care of issues with NetApp SAN storage environments efficiently following leading practices.

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    Progent's Microsoft and Cisco authorized Consultants offer three service programs to help mid-size and large companies create an efficient and productive in-house Network Support Help Desk. Progent's consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, training of in-house staff, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help companies analyze the numerous high-quality Help Desk application programs on the market and determine what packages might be too costly, miss key capabilities, or align badly with your company's business goals. Progent also offers short-term staffing for companies who need to augment their internal Help Desk staff for occasional tasks or to fill in for absent or incapacitated personnel.

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    Network monitoring ordinarily entails tracking a system's resource utilization to help identify throughput backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring tools that run under Linux and can be used to monitor mixed-platform environments where Linux and Windows coexist. Progent's system integration engineers can help you take advantage of both these tools to tune and repair your network. Progent's UNIX support services provide small businesses and developers help with managing and supporting UNIX/Linux and Solaris systems that work with Windows-based products.

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    Progent can provide the guidance of a CRISC-certified risk management consultant to help you to plan and deploy an enterprise risk management strategy following best practices promoted by CRISC and geared to match your company's risk appetite, business goals, and budgetary guidelines.

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    Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a broad variety of remote support services to assist you to design, program, pilot test, deploy, manage, and debug applications powered by any release of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to move your current Excel applications to the latest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between various releases of Office Excel. Progent offers as-needed help to organizations looking for a quick solution to a specific issue related to Excel and Progent can also provide comprehensive project management support for migrating or developing line-of-business application software based on Office Excel. Progent's affordable webinar training classes for Excel can be customized to meet the special requirements of individual users or teams.

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    Progent can assist you to evaluate the wealth of subscription options offered with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you derive top business value. Progent supports multi-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and manage hybrid ecosystems that seamlessly combine local and cloud resources.

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    The CISA accreditation is a recognized achievement that indicates expertise in network security auditing. Accredited by ANSI, the CISA accreditation requires that consultants undergo a comprehensive test given by the ISACA professional association. Progent can provide the services of a CISA-Certified network security audit professional trained to assist companies in the areas of IS audit process, information technology administration, systems and architecture lifecycle, information technology service delivery, protection of information assets, and business continuity preparedness.

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    Progent's Cisco-Premier technology experts offer experienced PIX Firewall consulting services encompassing design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure access services. Ranging from compact, easy-to-install desktop devices for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a sensible combination of protection, speed and reliability for business environments of all sizes. PIX firewalls are based on a hardened, specially designed operating system, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and connectivity services, including powerful application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative solutions. Progent's Cisco consultants can help you choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent is convinced that a well architected and executed information system can be a crucial factor for enabling a company's success, and we follow this credo in our own system environment. Progent has created a fault-tolerant virtual office network that allows Progent's in-house engineers and certified contractors to deliver rapid and effective support, cooperate easily on sophisticated jobs, and gain from professional and private maturity from being a member of an exciting company ethos of self motivation and independence.

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    In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide consultants experienced in Dynamics AX (Axapta), Dynamics NAV (Navision), Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, migration assistance, and one-on-one or group online training customized to meet your particular needs. Progent's experts also can show you how to build and maintain a protected, robust server and communications foundation to run your ERP, MRP and accounting applications.

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    Progent's Disaster Recovery/Business Continuity consultants offer in-depth experience assisting small and mid-size organizations to minimize system downtime by offering cost-effective remote consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT design, backup/restore solutions, and transparent maintenance. Progent's business continuity consultants can assist your company to plan and validate a sensible business continuity strategy that matches your business needs and budget. Progent's disaster recovery engineers can help you to architect, deploy, and manage fault-tolerant technologies such as non-stop Internet connectivity, virtualized servers, clustering, network load balancing, continual online backup, and geographically dispersed data centers.

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