Progent's Ransomware Settlement Negotiation Consulting in Sorocaba
Ransomware Protection ExpertsProgent is experienced in negotiating ransomware settlements with threat actors. Negotiating an acceptable settlement is a complicated exercise that calls for a combination of field experience, technical skills and business acumen. It also calls for working closely with the cyber-extortion target's IT staff and the insurance provider, if any. Because the number one priority of the ransomware target is fast recovery, it is critical to establish response groups that operate effectively, in parallel, and in close communication. Progent offers the scope of IT knowledge and the depth of experts to complement your network support team and restore your network quickly and economically.

Support provided by Progent's ransomware settlement team include:

  • Establishing the kind of ransomware involved in the attack
  • Identifying and communicating with the hacker persona
  • Evaluating the recovery risk
  • Verifying the TA's decryption capabilities
  • Deciding on an acceptable settlement amount with the ransomware victim and the insurance carrier
  • Negotiating a settlement and schedule with the TA
  • Checking compliance with anti-money laundering (AML) laws
  • Carrying out the crypto-currency payment to the hacker
  • Receiving, learning, and operating the TA's decryption utility
  • If needed, contacting the TA for technical assistance with the decryptor tool
Concurrent with the ransom negotiations, Progent's ransomware staff can assist with:
  • Quarantining infected endpoints to prevent further spread of the attack
  • Making replicas of each breached device and data store in order to perform forensics in parallel with recovery
  • Adding anti-virus protection to all clean endpoints
  • Salvaging files from offline backups or uncompromised endpoints
  • Building a pristine recovery environment
  • Mapping and reconnecting datastores to reflect precisely their pre-encryption condition
Once the decryption utility has been learned, Progent can help you to recover physical and virtual devices and services to their original state. Progent can also assist you to perform a complete forensics analysis and create a document to share with the cyber insurance provider. This document helps you to understand security gaps that must be eliminated and suggests steps to be taken to combat subsequent ransomware attacks.

Exfiltration Ransoms
Beyond demanding payment for a decryption utility, modern variants of ransomware such as Ryuk, Maze, Netwalker, and Nephilim often try to exfiltrate files. Hackers can then demand a separate payment for not divulging this information on the dark web. Unfortunately, there exists no way to guarantee that exfiltrated data have been totally deleted by the hacker. Actually, in many cases the threat actor has limited say about who can access the stolen files. Paying an exfiltration ransom does not eliminate the need for engaging the guidance of privacy attorneys, conducting an investigation into which files were stolen, and performing the required alerts to affected entities. In general, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has delivered online and on-premises IT services across the United States for over two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes professionals who have been awarded advanced certifications in core technology platforms including Cisco networking, VMware, and major Linux distros. Progent's data security experts have earned prestigious certifications such as CISM, CISSP, and CRISC. (See Progent's certifications). Progent also offers top-tier support in financial management and Enterprise Resource Planning applications. This broad array of expertise allows Progent to salvage and integrate the undamaged pieces of your IT environment following a ransomware intrusion and reconstruct them rapidly into a viable system. Progent has collaborated with leading insurance providers including Chubb to assist businesses clean up after ransomware assaults.

Contact Progent about Crypto-Ransomware Settlement Services in Sorocaba
To get in touch with Progent about ransomware settlement expertise in Sorocaba, phone Progent at 800-462-8800 or go to Contact Progent.



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    For businesses with a combination of Mac and Windows computers, there are two popular alternatives for running Microsoft Windows-dependent applications on a Mac: an external connection to an actual Windows PC or local simulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect a Mac to a remote Windows-based computer to use Windows applications and share system resources. Virtual PC for Mac simulates Microsoft Windows on a Mac system so you are able to run Windows programs locally. Progent's macOS and Mac OS X technology consultants can help your business to manage these products for running Windows programs on your Apple Macs and can also help your company to evaluate and configure other solutions for Microsoft Windows PC emulation.

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    Progent's Microsoft-certified engineers offer in-depth support in implementing, operating and debugging any edition of Microsoft Project Server and can provide a wide range of cost-effective online support services based on industry best practices to assist organizations of all sizes to get all the advantages of this powerful project management solution. Consulting support offered by Progent include solution planning, installation and upgrades, strategies for secure collaboration among local and offsite users, network optimization, and customized webinar training classes.

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    Progent's pricing policy is to bill for online support and on-site help by the minute. Consequently, you are invoiced exclusively for delivered support. Progent does not impose a higher rate for off-hours or urgent support, and inside California or in areas where Progent provides on-premises service, Progent does not bill for travel except for emergency calls where on-site work is less than 4 hours. Also, Progent applies no initialization charge and requires no retainer for services provided during regular working hours. Many support firms impose large minimum payments or charge for each quarter hour or longer. Progent's small granularity does away with large invoices for quick fixes so you won't be tempted to allow minor problems to stay unaddressed.

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    Small to middle size companies can now enjoy all the advantages of Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco certified IT support experts. With Progent's economically priced network support programs, mid-size businesses can select a simple co-sourcing service program built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager to provide small and midsize company networks enterprise-class availability, protection and productivity.

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    Progent's Microsoft-certified experts can provide small and midsize companies IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and data. SharePoint Portal Server provides a common spot for your employees or clients to connect to, manage, distribute and manipulate useful data, documents, and software and to communicate with one another. It allows faster and more intelligent decisions, more effective access across teams and more streamlined business processes. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of information accessible within and outside an organization. Windows SharePoint Services join employees, clients, workgroups and projects with the information they've created in a manner that makes data convenient to find, retrieve and apply.

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    Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size company's servers in an environment that delivers the highest level of availability and scalability and is also easy to transfer to another host. ProSight Virtual Hosting and management options are built upon proven virtualization architectures that allow small and midsize businesses with mixed- platform IT systems to save significantly on the costs of capital equipment, system maintenance, and IT management while achieving enterprise-class reliability and an unmatched level of vendor flexibility.

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