Overview of Progent's Ransomware Negotiation Services in Sorocaba
Ransomware Defense ConsultantsProgent has experience negotiating ransomware settlements with hackers. Reaching an optimum settlement is a complicated exercise that calls for a combination of field experience, IT knowledge and business acumen. It also demands working closely with the ransomware victim's IT team and the insurance carrier, if there is one. Because the number one priority of the ransomware victim is operational continuity, it is critical to establish response teams that operate efficiently, in parallel, and with intimate collaboration. Progent has the breadth of technical skills and the deep bench of experts to complement your network staff and recover your network rapidly and economically.

Support available from Progent's ransomware settlement negotiation team include:

  • Determining the type of ransomware used in the attack
  • identifying and contacting the hacker
  • Assessing the likelihood of recovery
  • Validating the hacker's decryption tool
  • Deciding on an acceptable settlement payment with the ransomware victim and the insurance provider
  • Establishing a settlement and timeline with the TA
  • Checking compliance with anti-money laundering (AML) laws
  • Overseeing the crypto-currency transfer to the hacker
  • Receiving, learning, and using the threat actor's decryptor utility
  • If necessary, contacting the hacker for technical help with the decryptor tool
In parallel with the ransom negotiations, Progent's ransomware staff can assist with:
  • Isolating infected endpoints to prevent further spread of the attack
  • Creating digital copies of every breached device and data store to allow forensics in parallel with recovery
  • Installing A/V protection to all clean endpoints
  • Salvaging data from air-gapped backups or uncompromised machines
  • Creating a clean recovery environment
  • Remapping and reconnecting drives to match exactly their pre-attack condition
Once the decryption tool has been learned, Progent can help you to restore physical and virtual devices and software services to their original state. Progent can also assist you to conduct a forensics investigation and create a report to deliver to the cyber insurance carrier. This report identifies security vulnerabilities that must be eliminated and recommends steps that can be taken to counter subsequent ransomware assaults.

Exfiltration Ransoms
In addition to demanding payment for a decryption utility, current strains of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim often attempt to exfiltrate information. TAs are then able to require an extra settlement in exchange for not publishing this data or selling it. Unfortunately, there is no method to guarantee that stolen data have been totally deleted by the hacker. Actually, in numerous cases the threat actor has little control over data custody. Settling an exfiltration ransom does not eliminate the necessity of seeking the advice of legal counsel, performing an inventory of files were taken, and performing the necessary notifications to impacted entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has delivered remote and onsite network services throughout the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SMEs) includes consultants who have earned high-level certifications in foundation technologies including Cisco infrastructure, VMware, and major Linux distros. Progent's cybersecurity experts have earned internationally recognized certifications including CISA, CISSP, and CRISC. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial and Enterprise Resource Planning applications. This scope of skills gives Progent the ability to salvage and integrate the surviving parts of your IT environment after a ransomware intrusion and reconstruct them rapidly into a viable system. Progent has collaborated with top cyber insurance carriers including Chubb to assist organizations clean up after ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Negotiation Expertise in Sorocaba
To get in touch with Progent about ransomware settlement services in Sorocaba, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent can help your business to design an upgrade to Teams from Skype for Business and install, administer, and troubleshoot a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.

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    Progent's Cisco-certified Wi-Fi technology consultants can assist you to deploy, manage, and debug Cisco wireless products including Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.

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    Progent's certified security and compliance engineers can run security assessments of company-wide security to validate your company's cybersecurity profile compliance with key industry security standards. Progent can provide subscription-based managed services for security monitoring and response, on-demand company-wide security audits, and focused security assessments for critical areas of cybersecurity such as Active Directory or cloud applications. Progent's qualified security experts can also conduct extensive information security tests to evaluate your company's compliance with recognized international security standards such as HIPAA, PCI, and ISO.

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    Progent's Data Center engineers can show you how to find fault-tolerant data centers that match the particular needs of your business. Fault tolerant co-location sites are especially attractive to small organizations due to of their low cost and simplified logistics compared to pursuing a do-it-yourself approach. Trying to create an on-site data center with even a minimum level of fault tolerance is too costly for most small companies. Progent can show you how to get all the advantages of high availability data centers and fault tolerant colo sites by providing a complete range of engineering and maintenance services.

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    Progent's Microsoft-certified consultants can provide network help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can show you how to design, deploy, maintain and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint Server, Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).

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    Microsoft Exchange Server 2013 includes significant enhancements to the capabilities of Exchange Server 2010 and introduces important new features plus a revamped architecture. These improvements affect vital facets of IT like ease of administration, availability, security, operational costs, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and rollout strategy, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing online support and management services for Microsoft Exchange 2013.

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    Progent's Co-managed Call Center service makes it possible for your IT organization to split the load for Help Desk services transparently between your IT team and Progent's roster of veteran desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation platform for handling service requests, ticketing, responsibility, progress tracking, and reporting.


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