Ransomware Response Consulting Services

Overview of Progent's Ransomware Settlement Negotiation Consulting in Sorocaba
Progent is experienced in negotiating ransomware settlements with threat actors (TAs). Reaching an acceptable settlement is a complex exercise that calls for a combination of field experience, IT knowledge and business acumen. It also calls for working closely with the ransomware victim's IT staff and the insurance carrier, if there is one. Because the number one goal of the ransomware target is fast recovery, it is critical to establish recovery teams that work effectively, in parallel, and in close communication. Progent offers the scope of IT skills and the deep bench of experts to supplement your IT support team and recover your network environment rapidly and economically.

Support provided by Progent's ransomware negotiation experts include:

• Establishing the kind of ransomware involved in the assault
• Identifying and communicating with the hacker persona
• Evaluating the recovery risk
• Verifying the hacker's decryption tool
• Deciding on an acceptable settlement payment with the victim and the insurance carrier
• Establishing a settlement and timeline with the threat actor
• Confirming accordance with anti-money laundering sanctions
• Managing the crypto-currency transfer to the hacker
• Receiving, reviewing, and operating the hacker's decryption tool
• If needed, contacting the TA for technical assistance with the decryptor utility

• Quarantining infected endpoints and data stores to arrest the spread of the assault
• Making replicas of every infected server and endpoint and data store to allow forensics without interfering with restoration
• Installing anti-virus agents to all clean endpoints
• Salvaging data from air-gapped backups or uncompromised endpoints
• Creating a clean environment
• Mapping and reconnecting datastores to match precisely their pre-encryption condition

Settling Exfiltration Ransoms
In addition to extorting money for a decryption utility, modern strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim often try to exfiltrate files. Hackers can then demand a separate settlement for not divulging this information or selling it. Unfortunately, there is no way to prove that stolen files have been totally erased by the TA. In fact, in many cases the TA has limited say over the disposition of the data. Settling an exfiltration ransom does not free you from the need for engaging the guidance of privacy attorneys, conducting an inventory of data were compromised, and carrying out the mandated alerts to impacted entities. Generally, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has provided remote and on-premises IT services across the United States for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes professionals who have been awarded advanced certifications in foundation technologies such as Cisco networking, VMware virtualization, and major distributions of Linux. Progent's data security consultants have earned industry-recognized certifications including CISA, CISSP-ISSAP, and CRISC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial management and ERP applications. This scope of expertise gives Progent the ability to identify and integrate the surviving pieces of your information system following a ransomware assault and rebuild them rapidly into a functioning network. Progent has worked with leading insurance carriers including Chubb to assist businesses clean up after ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Expertise in Sorocaba
To contact with Progent about crypto-ransomware settlement negotiation guidance in Sorocaba, call Progent at 800-462-8800 or go to Contact Progent.