Overview of Progent's Ransomware Negotiation Services in Plano
Ransomware Protection ExpertsProgent has experience negotiating ransomware settlements with threat actors. Negotiating an optimum settlement is a complex exercise that calls for a combination of real-word experience, technical knowledge and business acumen. It also requires working closely with the ransomware victim's IT team and the cyber insurance provider, if there is one. Since the top goal of the ransomware target is operational continuity, it is critical to deploy response teams that operate effectively, in parallel, and with intimate collaboration. Progent has the breadth of technical knowledge and the depth of personnel to complement your network support team and recover your network environment quickly and affordably.

Services available from Progent's ransomware settlement negotiation team include:

  • Determining the type of ransomware involved in the assault
  • making contact with the hacker persona
  • Evaluating the recovery risk
  • Validating the hacker's decryption tool
  • Determining a settlement with the ransomware victim and the cyber insurance carrier
  • Establishing a settlement amount and schedule with the threat actor
  • Verifying compliance with anti-money laundering sanctions
  • Carrying out the crypto-currency disbursement to the hacker
  • Acquiring, reviewing, and operating the threat actor's decryption mechanism
  • If needed, contacting the TA for technical assistance with the decryption tool
In parallel with the settlement negotiations, Progent's ransomware staff can assist with:
  • Isolating infected endpoints and data stores to arrest the spread of the assault
  • Creating replicas of each compromised device and data store in order to perform forensics without interfering with recovery
  • Installing anti-virus agents to all virus-free endpoints
  • Restoring data from offline backups or unscathed machines
  • Building a clean recovery environment
  • Remapping and reconnecting drives to match precisely their pre-encryption state
Once the decryption tool has been mastered, Progent can help you to restore physical and virtual devices and software services to their pre-arrack condition. Progent can also help you to perform comprehensive forensics and generate a report to deliver to the cyber insurance carrier. This document helps you to understand cybersecurity vulnerabilities that need to be eliminated and suggests actions to be taken to combat future ransomware attacks.

Paying Exfiltration Ransoms
Beyond extorting payment for a decryption utility, modern variants of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim commonly attempt to exfiltrate files. TAs can then demand a separate settlement for not publishing this information on the dark web. Unfortunately, there is no method to be certain that stolen data have been totally deleted by the hacker. In fact, in numerous instances the hacker has little control about the disposition of the data. Paying an exfiltration ransom does not free you from the need for seeking the guidance of legal counsel, performing an investigation into which data were stolen, and sending the required alerts to affected entities. Generally, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has delivered remote and on-premises IT services across the United States for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SBEs) includes consultants who have earned high-level certifications in core technology platforms such as Cisco infrastructure, VMware, and popular Linux distros. Progent's data security experts have earned industry-recognized certifications including CISM, CISSP, and GIAC. (Refer to Progent's certifications). Progent also has top-tier support in financial management and Enterprise Resource Planning application software. This broad array of expertise gives Progent the ability to salvage and integrate the surviving parts of your network after a ransomware intrusion and reconstruct them quickly into an operational system. Progent has worked with top cyber insurance providers like Chubb to help organizations clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Negotiation Guidance in Plano
To contact with Progent about crypto-ransomware settlement services in Plano, phone Progent at 800-993-9400 or go to Contact Progent.



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    Progent is among the most qualified network support companies for integrating email and messaging solutions based on Exchange 2000. Progent is skilled in helping small and mid-size businesses get all the benefits of Microsoft Exchange 2000 for common situations including upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server support.

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  • Exchange 2000 Server Upgrade Technical Support Services
    Network Engineer Exchange Server 2000 Upgrade

    Progent is one of the most qualified information technology consulting companies for creating email and messaging systems powered by Microsoft Exchange 2000. Progent specializes in helping small businesses derive the full benefits of Microsoft Exchange Server 2000 for common scenarios such as upgrading from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server administration.

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    Top Cisco VoIP Online Technical Support

    Progent can help you to utilize Cisco's networking products to create a robust foundation for your onsite, cloud-centric, or hybrid data center and streamline operations in vital areas such as compute and storage utilization, security and compliance, versatility, uptime, and recoverability.

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    Progent provides national remote phone support and troubleshooting services for businesses that operate Apple Mac networks or whose information systems include a combination of Apple macOS and OS X with Microsoft Windows products. Progent's engineers offer Mac clients a range of services such as desktop assistance, migration to the most recent version of Mac OS X from earlier versions of Mac, plus help with Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone and iPad support, or moving to iCloud. Online technical support offers optimum leverage for your IT budget by extending user efficiency and shortening the hours billed for network analysis and repair. Advanced online access utilities and skilled technicians and consultants combine to enable Progent to handle most network problems without squandering time and money by going to your site. In most of cases your IT issues can be dealt with over the phone or through a mix of phone support and online connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISA premier security specialists to help with the most challenging system issues.

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  • Windows Server 2019 Storage Spaces Direct Engineer
    Windows Server 2019 Storage Spaces Direct Consultants

    Progent's certified Windows Server 2019 experts can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers major improvements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.

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  • Information Technology Consulting Video IP Phones
    Voice Over IP Phones Online Support Services

    Progent's Cisco certified network infrastructure consultants can provide high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.

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  • Small Business APs Remote Support
    Small Business 300 Access Point Computer Consulting

    Cisco's Small Business family of access points are Linux-based units designed as entry-level wireless solutions for light workloads. Progent's Cisco CCIE Wi-Fi infrastructure experts offer remote or onsite configuration and debugging services to assist your organization to plan, configure, upgrade, tune, administer and debug Cisco Small Business Wi-Fi access point environments of any size or architecture.

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  • Top Ranked SQL 2008 Computer Consultants SQL 2008 Analysis Services Engineers
  • Top Rated Video Conferencing Network Consultants Support and Setup Microsoft Office Communications Server 2007
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  • network asset documentation management Consult
    Biggest domain management Professional

    ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as half of the time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it.

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  • Windows 10 Migration Network Design Consultant Award Winning Windows 10 Trusted Boot Outsourcing

  • Online Microsoft Project Training Specialist
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    Progent offers live remote instruction for popular desktop applications and operating systems including Office and Office 365 Excel, Word, PowerPoint and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training offers the advantages of conventional physical classroom seminars, such as instant communication between students and teachers, but eliminates the expenses of transportation and the hassle of trying to synchronize the schedules of many students. Available to single students or groups of any size, Progent's virtual training permits the instructor to conduct the class from a remote office and the students can be spread across a campus or across the country. Virtual training deploys powerful teaching aids such as broadcast white boards, real-time questions, and shared applications. Classes can be brief and targeted to specific subjects or extended in time and wider in coverage.

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  • Windows Server 2008 Active Directory Network Engineer Microsoft Windows 2008 R2 Information Technology Consulting

  • After Hours Windows Server 2008 R2 Support Outsourcing
    Microsoft Windows 2008 R2 Professionals

    Windows Server 2008 R2 offers outstanding levels of speed, security, fault tolerance, expandability, and flexibility that improve productivity of on-site, remote, and mobile users. Progent's Microsoft-certified professionals can deliver affordable remote engineering, troubleshooting, and training services to assist your company to plan, execute, and maintain Microsoft Windows Server 2008 R2 in order to add substantial strategic value to your network.

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  • Windows Server 2019 and SCOM Technology Consulting Windows Server 2019 Virtual Machine Online Consulting
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  • Microsoft Desktop Apps Instruction Small Business Network Consulting Firm
    Live Online PowerPoint Trainer

    Progent provides live online training for popular desktop applications and operating systems including Microsoft Office Excel, Word, Access and Project plus Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote instruction offers the advantages of traditional in-person seminars, such as instant communication between students and trainers, but eliminates the expenses of transportation and the challenge of trying to accommodate the schedules of many workers. Available to individuals or classes of all sizes, Progent's live online training permits the teacher to conduct the seminar from a remote facility while the students can be spread across an office or across the the U.S. Live online education utilizes proven teaching mechanisms like virtual white boards, electronic hand-raising, and shared desktops. Sessions can be brief and personalized to specialized topics or extended in duration and broader in scope.

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  • macOS Technical Support Engineers Specialist Mac Configuration

  • Small Business IT Outsourcing Services
    IT Outsourcing Services Specialist

    Progent can deliver in-depth remote support for all technical areas common to small business IT networks and allows you to outsource an array of strategic, as-needed support services including a temporary CIO to provide advanced IT design and budgeting capability, a Call Center for help desk services, proactive server monitoring, spam and email-borne virus protection as a managed service, project management help for major initiatives like site relocations oroperating system upgrades, Cisco-certified consultants for building and maintaining fast and reliable network infrastructure, certified security specialists to verify data safety and compliance, disaster recovery specialists to design and document business continuity plans, and software developers to create, enhance, or repair mission-critical applications.

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  • Microsoft Certified Exchange 2000 Server Upgrade Remote Support
    Exchange Server 2000 Upgrade Support Outsourcing

    Progent is among the most experienced IT support companies for integrating email solutions based on Exchange 2000. Progent specializes in helping small companies get the full advantages of Microsoft Exchange Server 2000 for common situations such as upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.


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