Progent's Ransomware Negotiation Consulting in Plano
Ransomware Defense and Recovery ExpertsProgent is experienced in negotiating ransomware settlements with hackers. Reaching an acceptable settlement is a complicated exercise that requires a mix of field experience, technical knowledge and business acumen. It also calls for close co-operation with the ransomware victim's IT team and the insurance carrier, if there is one. Since the number one priority of the ransomware victim is fast recovery, it is vital to establish recovery teams that operate effectively, concurrently, and with intimate collaboration. Progent offers the scope of IT knowledge and the deep bench of experts to supplement your IT support team and recover your network rapidly and affordably.

Services offered by Progent's ransomware settlement experts include:

  • Determining the type of ransomware used in the attack
  • Identifying and communicating with the hacker
  • Evaluating the recovery risk
  • Validating the threat actor's decryption capabilities
  • Determining a settlement with the ransomware victim and the cyber insurance carrier
  • Negotiating a settlement and timeline with the hacker
  • Verifying accordance with anti-money laundering regulations
  • Carrying out the crypto-currency disbursement to the TA
  • Receiving, reviewing, and using the hacker's decryption utility
  • If necessary, contacting the TA for assistance with the decryption tool
Concurrent with the settlement negotiations, Progent's ransomware staff can assist with:
  • Isolating affected endpoints and data stores to arrest the progress of the attack
  • Making digital copies of every compromised device and data store to allow forensics in parallel with recovery
  • Installing anti-virus protection to all clean endpoints
  • Restoring files from air-gapped backups or unscathed machines
  • Creating a clean recovery environment
  • Remapping and connecting drives to reflect precisely their pre-attack state
After the decryption utility has been mastered, Progent can assist you to recover physical and virtual devices and services to their pre-arrack condition. Progent can also help you to perform a complete forensics analysis and create a report to share with the cyber insurance carrier. This document identifies cybersecurity gaps that need to be corrected and recommends actions that can be taken to counter subsequent ransomware assaults.

Exfiltration Ransoms
In addition to extorting payment for a decryption utility, current strains of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Nephilim often try to steal (or "exfiltrate") files. Hackers can then require a separate settlement in exchange for not divulging this data or selling it. Sadly, there is no method to guarantee that exfiltrated files have been completely erased by the threat actor. In fact, in numerous instances the threat actor has limited control about data custody. Paying an exfiltration ransom does not eliminate the necessity of seeking the advice of privacy attorneys, conducting an inventory of data were compromised, and performing the required alerts to affected entities. In general, paying an exfiltration ransom is a waste.

Progent's Background
Progent has delivered remote and onsite network services throughout the United States for more than 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes professionals who have been awarded high-level certifications in core technology platforms including Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's cybersecurity consultants have earned internationally recognized certifications including CISM, CISSP-ISSAP, and GIAC. (Refer to Progent's certifications). Progent also has guidance in financial management and Enterprise Resource Planning application software. This broad array of skills allows Progent to salvage and integrate the undamaged pieces of your information system after a ransomware intrusion and reconstruct them rapidly into a viable network. Progent has worked with top cyber insurance providers like Chubb to help businesses recover from ransomware assaults.

Contact Progent about Crypto-Ransomware Settlement Negotiation Services in Plano
To get in touch with Progent about ransomware settlement guidance in Plano, call Progent at 800-462-8800 or go to Contact Progent.

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    Cisco offers an extensive product line of routers including routers designed to provide the protection, bandwidth, and availability required by customers ranging from small businesses to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and backup power for improved reliability and network uptime. Progent can help you choose and integrate Cisco routers to establish a reliable foundation for your network and to make it easy to expand as you add new users, open new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS platform, including the Cisco 800 series of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Routers.

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    Progent can provide small and medium-size companies overflow or fully outsourced Help Desk support services for an at-home workforce.

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  • Small Business Computer Consultancy
    Small Business Small Business Computer Consulting Firms

    Progent's Microsoft and Cisco certified computer consultants can provide expert help with a wide range of technologies and can provide that assistance online nationwide or onsite in major cities throughout the country and anywhere in . Progent provides remote help for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that incorporate a combination of Microsoft Windows and UNIX-family platforms. Progent also offers the help of Cisco CCIE infrastructure engineers for the toughest network problems, as well as the the support of CISSP and CISM-accredited security consultants to assist with complex security planning and troubleshooting. Progent has provided online network support to companies in every state in the U.S.

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    Progent's Computer Help Desk Call Center Outsourcing Services for PC desktop technical support are intended especially for small businesses who require immediate availability of a Help Desk Call Center with expert phone support and effective escalation options but who have to operate within a restricted IT budget. Important components of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Optional Remote Access Support, System Assessment, Expert Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.

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    Progent delivers the help of Microsoft and Cisco-Certified IT support professionals to show clients affordable ways to help organizations optimize the benefits of Microsoft and Cisco products. For environments that span from remote offices to nationwide enterprises, Progent's network engineers can show you how to enhance your network's e-mail architecture, protection, availability, performance, and IT administration.

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    Progent can assist you in all phases of your upgrade to Microsoft Exchange Server 2016 including planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining mass storage requirements for your VMs, databases and log files; setting up HLB for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.

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    ASA 5500 Firewalls Network Consultant

    Progent's Cisco CCIE-certified networking consultants can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, administer, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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    Progent is committed to information transfer from Progent's consultants to customers. By educating customers to handle technical issues that are within their scope, Progent is able to concentrate on offering high-value skills where Progent faces few competitors. Medium-size businesses who work with familiar freelance consultants or who employ in-house IT staffs benefit when Progent passes on knowledge about critical technology and tested methodologies to make their networks more reliable, protected, and productive.

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  • Remote Support Dynamics GP Great Plains Accounting
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    Dynamics GP/Great Plains can help you expand and manage your company better by delivering deep availability of strategic information and a fast ROI. Microsoft Dynamics GP/Great Plains offers important productivity benefits including its ability to extend the reach of your company, manage your accounting, automate financial operations, unify processes across your company, refine inventory control, increase order accuracy, expand sales and shorten lead-time, and maximize free cash flow. Progent can show you how to configure and maintain a reliable, safe server and communications infrastructure to support Great Plains, and can offer expert Dynamics GP/Great Plains support professionals to make sure you derive the full benefits of your Dynamics GP/Great Plains software.

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  • Support Outsourcing SCCM 2012 Planning
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    Progent's Microsoft-certified consultants can help your business to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from an older device management solution or assist you to modify your existing SCCM 2012 environment to support your changing business requirements. In addition, Progent can help you to build a software foundation that takes full advantage of SCCM by providing expertise with associated Microsoft technologies such as ADDS, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).

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    Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Windows Server 2019 delivers significant improvements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.

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