Overview of Progent's Ransomware Negotiation Services in Plano
Ransomware Defense ExpertsProgent is experienced in negotiating ransomware settlements with threat actors (TAs). Negotiating an optimum settlement is a complicated activity that requires a combination of real-word experience, technical skills and business savvy. It also requires close co-operation with the victim's IT team and the cyber insurance provider, if any. Since the number one goal of the ransomware victim is operational continuity, it is vital to deploy recovery teams that operate effectively, concurrently, and in close communication. Progent has the scope of technical knowledge and the deep bench of personnel to complement your network support team and recover your network environment quickly and affordably.

Services available from Progent's ransomware settlement negotiation team include:

  • Determining the kind of ransomware involved in the assault
  • making contact with the hacker
  • Assessing the recovery risk
  • Validating the TA's decryption capabilities
  • Deciding on an acceptable settlement amount with the victim and the insurance carrier
  • Establishing a settlement and timeline with the TA
  • Confirming adherence to anti-money laundering laws
  • Carrying out the crypto-currency payment to the hacker
  • Receiving, reviewing, and using the threat actor's decryption mechanism
  • If necessary, contacting the hacker for assistance with the decryptor utility
Concurrent with the settlement negotiations, Progent's ransomware staff can assist with:
  • Isolating infected endpoints to arrest the spread of the attack
  • Creating replicas of every compromised server and endpoint and data store to allow forensics in parallel with restoration
  • Installing anti-virus agents to all clean endpoints
  • Restoring data from offline backups or unscathed machines
  • Creating a pristine recovery environment
  • Remapping and reconnecting drives to match exactly their pre-attack state
Once the decryption utility has been mastered, Progent can help you to restore computers and software services to their pre-arrack state. Progent can also help you to perform a complete forensics analysis and generate a document to deliver to the insurance provider. This report identifies security gaps that must be corrected and suggests steps that can be performed to combat future ransomware assaults.

Paying Exfiltration Ransoms
In addition to demanding payment for a decryption tool, modern variants of ransomware such as Ryuk, Maze, DopplePaymer, and Egregor commonly attempt to exfiltrate information. Hackers can then require an additional payment for not posting this data on the dark web. Sadly, there is no method to be certain that stolen files have been completely erased by the TA. Actually, in numerous instances the TA has limited say about who can access the stolen files. Settling an exfiltration ransom does not free you from the need for getting the advice of legal counsel, performing an audit on which data were compromised, and sending the necessary notifications to impacted entities. Generally, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has delivered remote and on-premises IT services across the U.S. for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes professionals who have earned high-level certifications in foundation technology platforms including Cisco infrastructure, VMware, and major Linux distros. Progent's data security consultants have earned industry-recognized certifications such as CISA, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also has top-tier support in financial management and Enterprise Resource Planning application software. This breadth of skills gives Progent the ability to identify and consolidate the undamaged pieces of your information system after a ransomware attack and reconstruct them quickly into a functioning system. Progent has collaborated with top insurance carriers like Chubb to help businesses clean up after ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Services in Plano
To get in touch with Progent about ransomware settlement expertise in Plano, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent offers special security packages intended to provide larger corporations a professional and comprehensive network security assessment from a group of certified security engineers. All Progent's network security evaluation bundles feature a collection of services like automated scans from inside and from outside your network firewall, professional analysis of results by certified security consultants, production of a report documenting the findings, plus a live concise executive summary and an in-depth live review for in-house network administrators.

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  • macOS Online Consulting Services
    macOS Remote Consultants

    Progent provides national remote phone support and consulting services for businesses that run Apple Mac environments or whose information systems include a combination of Apple macOS and Mac OS X with Microsoft products. Progent's consultants offer Apple macOS and OS X clients a range of services including desktop assistance, migration to the most recent edition of Mac OS X from earlier versions of macOS and Mac OS X, plus expertise with Mac application software. Progent can also assist you with iPhone and Apple iPad integration and management, or migrating to Apple's iCloud services. Remote technical support offers optimum leverage for your information technology dollar by preserving user productivity and shortening the hours charged for network analysis and repair. Sophisticated online access technology and experienced technicians and engineers combine to enable Progent to solve the majority of network issues without wasting time and expense by going to your location. In the vast majority of situations your IT problems can be remediated over the phone or via a combination of telephone support and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM and CISSP certified security specialists to help you with the most challenging system problems.

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  • System Center 2012 Configuration Manager Information Technology Consulting SCCM 2012 Intune Integration Computer Engineer
  • System Center 2016 and Exchange Online Integration Online Troubleshooting System Center 2016 and Intune Support Outsourcing
  • System Center MOM Technology Professional System Center Operations Manager Specialist

  • Microsoft LCS Server 2007 Integration Support
    Troubleshooting Microsoft LCS Server Instant Messaging

    MS Office Communications Server provides Instant Messaging and Real Presence in a scalable, world-class solution offering advanced protection, seamless integration with popular Microsoft software, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and elevated business efficiencies, increased worker productivity, and stronger IP security with this easy-to-administer, highly available solution. Effective implementations of Microsoft Office Communications Server require careful planning and consideration before installation. Progent's Microsoft-certified professionals can provide the expertise needed to realize all the benefits of Microsoft Office Communications Server throughout your whole organization.

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  • Microsoft SMS Server Support Outsourcing
    SMS Server 2003 Upgrade Online Help

    Progentís certified experts offer small and medium size companies enterprise-grade consulting support for SMS Server and Configuration Manager, Microsoft's solutions for update and deployment management. Configuration Manager is Microsoft's new name for the change management solution previously called SMS Server. Configuration Manager provides a variety of new features to SMS Server 2003 such as comprehensive automation, integrated Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progentís Microsoft certified engineers can help you use Systems Management Server or Configuration Manager 2007 economically for automated operating system and application installation, security patch control, application tracking, and software license reconciliation. Progent's consultants can also help you to move efficiently from Microsoft Systems Management Server to Configuration Manager.

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  • VMware NSX Topology Specialists
    Services VMware NSX Private Cloud

    VMware's NSX network virtualization platform allows you to create complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high degree of automation regardless of the physical components making up the basic IP network. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for site recovery, upgrades and fixes and can produce audit reports to verify complete service recovery, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can rapidly recover the complete virtualized network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist your organization to plan, configure, test and manage a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.

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    Coding Crystal Reports

    Progent can provide online and onsite expertise to assist you with any facet of BI reporting ranging from troubleshooting or enhancing reports to designing and deploying an advanced BI solution. Progent's management reporting experts can help your company to maintain your existing reporting environment, help you to upgrade reports from an outdated reporting platform to a current solution, and provide custom remote mentoring to meet your individual needs. Progentís business reporting consultants can provide expertise in all popular business intelligence reporting tools including Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot, Power Query and Power View, Report Designer and Report Builder.

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  • 64-bit Migration Consult
    64-bit Upgrade Specialist

    Progent's Microsoft-certified engineers can help you design, document, implement, manage, and troubleshoot a network-wide migration to 64-bit server and desktop OS software and applications. Progent can help you pilot your 64-bit environment to make sure it supports all of the important 32-bit programs that you want to keep as well as the new 64-bit versions of software you wish to run.

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