Overview of Progent's Ransomware Settlement Negotiation Services in Albany
Ransomware Defense ConsultantsProgent has experience negotiating ransomware settlements with threat actors (TAs). Negotiating an optimum settlement is a complex activity that requires a mix of real-word experience, IT skills and business acumen. It also calls for close co-operation with the victim's IT team and the insurance carrier, if there is one. Since the number one priority of the ransomware target is operational continuity, it is critical to deploy response teams that operate efficiently, in parallel, and with intimate collaboration. Progent offers the breadth of technical skills and the depth of personnel to complement your network support team and recover your network environment rapidly and economically.

Services available from Progent's ransomware settlement negotiation experts include:

  • Establishing the kind of ransomware involved in the attack
  • making contact with the hacker
  • Evaluating the likelihood of recovery
  • Validating the TA's decryption capabilities
  • Budgeting a settlement with the victim and the insurance provider
  • Negotiating a settlement amount and schedule with the hacker
  • Confirming accordance with anti-money laundering (AML) sanctions
  • Overseeing the crypto-currency transfer to the hacker
  • Acquiring, learning, and using the TA's decryption mechanism
  • If necessary, contacting the threat actor for technical help with the decryption utility
In parallel with the settlement negotiations, Progent's ransomware staff can assist with:
  • Isolating infected endpoints and data stores to arrest the spread of the attack
  • Creating replicas of every infected device and data store to allow forensics without interfering with recovery
  • Adding anti-virus agents to all virus-free endpoints
  • Restoring data from air-gapped backups or unscathed machines
  • Building a pristine environment
  • Remapping and reconnecting datastores to match exactly their pre-attack state
Once the decryption tool has been learned, Progent can assist you to recover machines and services to their original state. Progent can also assist you to perform comprehensive forensics and create a document to deliver to the insurance provider. This report identifies security vulnerabilities that need to be eliminated and recommends steps that should be performed to counter subsequent ransomware attacks.

Exfiltration Ransoms
Beyond demanding payment for a decryption utility, current strains of ransomware like Ryuk, Maze, Netwalker, and Nephilim commonly try to exfiltrate files. Hackers are then able to demand an additional settlement for not publishing this data on the dark web. Unfortunately, there is no way to guarantee that exfiltrated data have been completely erased by the threat actor. In fact, in many cases the TA has little say about data custody. Settling an exfiltration ransom does not eliminate the need for getting the advice of privacy lawyers, conducting an audit on which files were taken, and carrying out the mandated notifications to affected entities. Generally, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has provided remote and onsite IT services throughout the U.S. for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of SBEs includes professionals who have been awarded high-level certifications in foundation technology platforms such as Cisco networking, VMware, and major Linux distros. Progent's data security experts have earned industry-recognized certifications such as CISM, CISSP, and CRISC. (Refer to Progent's certifications). Progent also offers top-tier support in financial and ERP software. This broad array of expertise allows Progent to identify and consolidate the surviving pieces of your information system after a ransomware assault and rebuild them quickly into a functioning system. Progent has worked with leading cyber insurance carriers including Chubb to assist businesses recover from ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Negotiation Guidance in Albany
To contact with Progent about ransomware settlement services in Albany, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent's Cisco-certified wireless networking consultants can provide online and onsite consulting and support services to help you to design, configure, administer, optimize, and debug wireless deployments that utilize Cisco's Meraki access points. Progent's consultants can also help you to design and deploy hybrid networks that combine on-premises and cloud-hosted services and that deliver easy access, advanced protection, unified management, and dependable performance for all your wired and wireless endpoints.

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  • Specialist Microsoft Dynamics GP System Upgrade Planning Akron Ohio Engineer Microsoft Dynamics GP System Update Akron Ohio
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  • Specialist Offsite DPM Managed Backup Service Microsoft Certified Expert Data Protection Manager Backup Service Specialist
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    Progent is a pioneer in cost-effectively providing world-class network help to small companies. Progent's achievement in addressing the IT service requirements of the historically underserviced small business market is the combined outcome of key technical and process breakthroughs that have removed much of the traditional expenses out of managing network service, added unprecedented professional expertise into the IT service system, and dramatically accelerated the repair cycle.

  • Support Microsoft Windows 2008 R2 Onsite Technical Support Windows Server 2008 Active Directory
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  • System Center 2016 Azure Integration Configuration Microsoft Experts System Center 2016 Troubleshooting Onsite Technical Support
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  • Technical Consultant Barracuda Backup Live Backup Barracuda Backup Disaster Recovery IT Consultant

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    Microsoft GP/Great Plains IT Consulting

    Dynamics GP/Great Plains 2010 software is a full-featured business management platform that integrates data and operations across your company, interfaces easily with other applications, and connects workers, clients and suppliers regardless of time or place. Designed for small to mid-size companies, Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide functionality for accounting, analytics and reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to set up and maintain a reliable, protected computer and communications infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your business exploit the full potential of Microsoft Dynamics GP 2010.

  • Technical Consultant Cisco ASA Firewall with Firepower Firepower Management Center IT Consulting
  • Threat Management Gateway On-site Technical Support Forefront TMG Firewall Specialists
  • Top CISA Certified Auditor Security Audits CISA Certified Security Audit Engineer

  • Programming Firm Web
    Website Expert Development

    If you want to update your corporate web site, build internal webs for purposes such as human resources or worker training, establish a high-impact web presence for a new business, or generate enterprise-class, data-driven custom web applications, Progent can supply skilled and proven web designers. Progent's experts can also help you design and manage a safe, robust server and communications network, including remote and wireless connectivity, to run your web solutions.

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    Progent's pricing model is to charge for phone service and on-premises help by the minute. As a result, you are billed exclusively for received services. Progent does not demand a higher rate for off-hours or emergency service, and within California or in regions where Progent provides on-premises service, Progent does not bill for travel time except for emergency support where on-site work is less than 4 hours. Also, Progent imposes no initialization charge and requires no monthly commitment for support services provided during normal business hours. Many support organizations impose substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity avoids large bills for quick solutions so you will not be forced to permit simple problems to fester.

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    Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status as a result of rigorous testing and significant work with information security architecture. ISSAP security experts have comprehensive understanding of access management mechanisms and methodologies, phone system and network protection, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security experts can assist your company with all phases of architecture security.

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    Progent's certified consultants can assist you to pilot Microsoft Windows 7 to verify application and driver compatibility and to determine its performance and stability running with your applications. Progent's consultants can also help you to assess the potential strategic value of adopting Windows 7. If Windows 7 fits your business, Progent can help your IT organization to design and carry out a non-disruptive deployment of Microsoft Windows 7 from a your current version of Windows.

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    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by tracking the health of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT management staff and your assigned Progent engineering consultant so that all potential issues can be addressed before they can impact your business.

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    Progent offers expert remote support to help businesses connect their networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and manage cost-effective environments that can include Windows and Linux systems and apps in both cloud-based systems or in hybrid architectures that seamlessly combine physical resources along with public cloud services. To assist you to integrate public clouds with networks, Progent offers a variety of public cloud integration support services that include Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of experience delivering high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration projects quickly and affordably.

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