Progent's Ransomware Negotiation Consulting in Savannah
Ransomware Defense ConsultantsProgent has experience negotiating ransomware settlements with threat actors (TAs). Negotiating an acceptable settlement is a complex activity that requires a combination of field experience, technical skills and business savvy. It also requires close co-operation with the victim's IT team and the cyber insurance provider, if there is one. Because the number one goal of the ransomware victim is operational continuity, it is critical to deploy response teams that work efficiently, concurrently, and in close communication. Progent has the scope of technical knowledge and the deep bench of personnel to supplement your IT staff and recover your network environment rapidly and economically.

Services available from Progent's ransomware settlement team include:

  • Establishing the kind of ransomware used in the attack
  • Identifying and communicating with the hacker persona
  • Evaluating the likelihood of recovery
  • Validating the hacker's decryption tool
  • Deciding on an acceptable settlement range with the victim and the insurance carrier
  • Negotiating a settlement amount and timeline with the hacker
  • Confirming accordance with anti-money laundering laws
  • Overseeing the crypto-currency transfer to the hacker
  • Receiving, reviewing, and using the threat actor's decryption utility
  • If necessary, contacting the TA for assistance with the decryptor tool
Concurrent with the ransom negotiations, Progent's ransomware staff can assist with:
  • Isolating affected endpoints to prevent further progress of the attack
  • Creating digital copies of each breached device and data store in order to perform forensics without interfering with cleanup
  • Installing anti-virus protection to all virus-free endpoints
  • Restoring data from air-gapped restores or unscathed machines
  • Building a clean environment
  • Mapping and reconnecting datastores to match exactly their pre-encryption state
After the decryption utility has been learned, Progent can help you to recover computers and services to their original state. Progent can also help you to perform a forensics investigation and create a report to share with the cyber insurance provider. This report identifies security vulnerabilities that need to be eliminated and suggests steps that can be taken to counter subsequent ransomware assaults.

Settling Exfiltration Ransoms
In addition to extorting money for a decryption tool, modern variants of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor commonly attempt to exfiltrate information. Hackers can then demand an additional payment in exchange for not divulging this information on the dark web. Sadly, there is no method to be certain that exfiltrated data have been completely erased by the threat actor. Actually, in numerous instances the TA has limited control over where the information ends up. Paying an exfiltration ransom does not free you from the necessity of seeking the advice of legal counsel, performing an inventory of files were compromised, and carrying out the required alerts to affected entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided online and onsite network services across the United States for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of SBEs includes professionals who have been awarded advanced certifications in foundation technologies such as Cisco networking, VMware virtualization, and major distributions of Linux. Progent's data security consultants have earned prestigious certifications such as CISA, CISSP, and CRISC. (See certifications earned by Progent consultants). Progent also offers guidance in financial management and Enterprise Resource Planning application software. This breadth of skills allows Progent to salvage and integrate the surviving parts of your information system following a ransomware intrusion and reconstruct them rapidly into a functioning system. Progent has worked with top insurance carriers like Chubb to help organizations recover from ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Negotiation Services in Savannah
To get in touch with Progent about crypto-ransomware settlement negotiation services in Savannah, call Progent at 800-462-8800 or go to Contact Progent.



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    Progentís Technical Response Center provides nationwide extended hours remote help for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide after-hours telephone help and remote direct computer access to troubleshoot and repair technical problems rapidly and affordably. The scope of technical expertise available from Progent's staff of nationwide support professionals allows Progent to escalate even the most difficult problems to appropriate specialists as needed. For critical issues, the TRC tries to respond to your request for support within one hour.

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    By using virtual server technology, companies can operate multiple virtual servers on a single physical server. Virtualization technology allows IT organizations to gain all the benefits of server isolation, while avoiding the expense that goes with buying additional server hardware. Virtual servers are the enabling technology behind private clouds, which provide important benefits including lowering the costs of capital equipment, facilities, and administration while enhancing information protection, system reliability, and recoverability. Other important server management technologies include server monitoring software, Windows Server Update Services, and remote system management hardware. Progent's professional server management consultants can help you with all aspects of server consolidation and management to enable your company to contain costs and save time.

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    Progent provides high availability load balancing consulting covering system load balancing, load balanced program, LAN/WAN infrastructure routing, and content dispatching products including Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS.

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    Progent has delivered support for Dynamics GP and Great Plains ERP software for almost two decades and Progent has provided integration, software development, training, and debugging since the platform's original release. Progent can provide advanced support for upgrading legacy Dynamics GP deployments. Progent can help your business to plan, pilot, and implement an efficient upgrade from a a legacy version of GP to the current release of Dynamics GP.

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    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, track, enhance and troubleshoot their networking appliances like switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are always current, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when potential issues are discovered. By automating time-consuming management activities, WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, locating devices that need critical software patches, or identifying the cause of performance problems.

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    Progent can assist your business in all phases of your migration to Exchange 2016 such as planning high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your VMs, databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.

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    Progent's management team consists of industry professionals with decades of background delivering computer consulting services, technical support, and strategic information system planning to businesses ranging in size from startups to Fortune 500 companies. Great service requires great personnel, and Progent is proud to have put together a management team that can provide customers with the best service value available anywhere.

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    Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have some mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver occasional expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Exchange solution is successfully completed on time and on budget.

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    Progent can help you prepare and execute a smooth migration to Microsoft Dynamics GP/Great Plains so that you preserve your information, strengthen your security, modernize your analytics, take complete advantage of Microsoft Office integration, and reduce business interruption by creating and executing a smart migration plan. Progent can also help educate new Microsoft Dynamics GP users so you don't lose productivity. Progent can enhance your company reports and management analytics by offering Crystal Reports help, FRx assistance, and Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to produce specialized line-of-business applications and eCommerce solutions that work seamlessly with Dynamics GP.

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    Progent's managed services for software/firmware update management offer businesses of any size a versatile and affordable alternative for evaluating, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoints scanners, network appliances such as routers and wireless APs, and Internet-of-Things (IoT) devices such as sensors and health monitors.

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    Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 Wireless Access Point experts can provide economical online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points.

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