Overview of Progent's Ransomware Settlement Negotiation Consulting in Fort Wayne
Ransomware Protection ExpertsProgent has experience negotiating ransomware settlements with threat actors (TAs). Reaching an acceptable settlement is a complex exercise that calls for a mix of field experience, IT skills and business acumen. It also calls for working closely with the victim's IT staff and the cyber insurance carrier, if there is one. Since the top goal of the ransomware target is fast recovery, it is vital to establish recovery teams that work effectively, concurrently, and in close communication. Progent offers the scope of IT knowledge and the depth of personnel to complement your IT support team and restore your network rapidly and economically.

Services available from Progent's ransomware settlement experts include:

  • Establishing the type of ransomware involved in the assault
  • Identifying and communicating with the hacker persona
  • Evaluating the recovery risk
  • Verifying the hacker's decryption capabilities
  • Determining a settlement payment with the ransomware victim and the insurance carrier
  • Negotiating a settlement amount and schedule with the TA
  • Checking adherence to anti-money laundering (AML) regulations
  • Managing the crypto-currency transfer to the hacker
  • Acquiring, reviewing, and operating the threat actor's decryption utility
  • If needed, contacting the hacker for technical assistance with the decryption utility
Concurrent with the settlement negotiations, Progent's ransomware staff can assist with:
  • Isolating infected endpoints to prevent further progress of the attack
  • Creating replicas of each compromised device and data store to allow forensics without interfering with cleanup
  • Adding A/V agents to all clean endpoints
  • Salvaging data from air-gapped restores or unscathed machines
  • Creating a pristine recovery environment
  • Remapping and reconnecting drives to match exactly their pre-encryption state
Once the decryption utility has been mastered, Progent can help you to recover computers and services to their original condition. Progent can also help you to perform a complete forensics analysis and generate a document to share with the insurance carrier. This document identifies cybersecurity gaps that need to be eliminated and recommends actions to be taken to combat future ransomware assaults.

Paying Exfiltration Ransoms
Beyond demanding payment for a decryption tool, modern strains of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor often attempt to exfiltrate information. Hackers can then require an extra payment in exchange for not divulging this data or selling it. Unfortunately, there exists no way to prove that stolen files have been completely deleted by the TA. In fact, in many cases the threat actor has little control over where the information ends up. Settling an exfiltration ransom does not free you from the need for seeking the guidance of legal counsel, conducting an audit on which files were compromised, and sending the required alerts to impacted entities. In general, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has provided online and on-premises network services across the U.S. for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SBEs) includes professionals who have earned advanced certifications in core technologies including Cisco infrastructure, VMware, and popular Linux distros. Progent's data security experts have earned internationally recognized certifications including CISM, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning application software. This scope of skills allows Progent to identify and integrate the surviving parts of your network following a ransomware assault and rebuild them rapidly into a viable network. Progent has worked with leading cyber insurance carriers like Chubb to help businesses clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Expertise in Fort Wayne
To get in touch with Progent about crypto-ransomware settlement guidance in Fort Wayne, phone Progent at 800-462-8800 or go to Contact Progent.

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    Progentís Microsoft-certified consultants provide small and medium size companies world-class consulting support for Systems Management Server and Configuration Manager, Microsoft's standard tools for change and configuration automation. System Center Configuration Manager is Microsoft's new title for the update management platform previously known as Systems Management Server. System Center Configuration Manager offers a variety of enhancements to Systems Management Server including full automation, built-in Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progentís certified engineers can show you how to use Systems Management Server or Configuration Manager 2007 economically for automated OS and application software deployment, security patch control, application metering, and licensing reconciliation. Progent's engineers can also help your company to migrate efficiently from SMS Server to System Center Configuration Manager 2007.

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    For advanced project management support, Progent offers the services of senior IT professionals with years of experience in IT management, application development, and process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management skills to help enterprise clients adhere to leading practices to ensure that development or deployment projects are successfully completed on schedule and on budget.

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    Remote continuous network monitoring, automated alarms, and actionable reports are crucial to preserving the proper operation of your network and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of any size can get a level of protection that was once reserved for large enterprises. Progent offers several Remote Monitoring and Management options available as economical service packages created to assist you to identify and resolve a most network problems before they can impact your business.

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