Progent's Ransomware Negotiation Services in Hartford
Ransomware Solutions ExpertsProgent is experienced in negotiating ransomware settlements with threat actors. Negotiating an optimum settlement is a complicated exercise that requires a combination of field experience, IT skills and business acumen. It also requires working closely with the cyber-extortion target's IT team and the cyber insurance carrier, if there is one. Since the top goal of the ransomware victim is operational continuity, it is vital to deploy recovery groups that operate efficiently, in parallel, and in close communication. Progent offers the scope of IT skills and the depth of experts to supplement your IT support team and recover your network environment quickly and affordably.

Support provided by Progent's ransomware negotiation experts include:

  • Determining the kind of ransomware involved in the assault
  • Identifying and communicating with the hacker persona
  • Assessing the recovery risk
  • Validating the hacker's decryption capabilities
  • Agreeing on a settlement amount with the ransomware victim and the insurance provider
  • Negotiating a settlement amount and schedule with the hacker
  • Verifying accordance with anti-money laundering sanctions
  • Managing the crypto-currency disbursement to the hacker
  • Receiving, learning, and operating the threat actor's decryptor utility
  • If needed, contacting the hacker for assistance with the decryptor utility
In parallel with the ransom negotiations, Progent's ransomware team can help with:
  • Quarantining infected endpoints and data stores to arrest the progress of the assault
  • Making replicas of every infected device and data store to allow forensics in parallel with recovery
  • Adding A/V protection to all virus-free endpoints
  • Salvaging files from offline backups or unscathed endpoints
  • Building a pristine recovery environment
  • Mapping and connecting datastores to match exactly their pre-attack state
After the decryption utility has been mastered, Progent can assist you to restore physical and virtual devices and services to their original state. Progent can also help you to perform a complete forensics analysis and create a document to deliver to the cyber insurance provider. This document identifies security vulnerabilities that must be corrected and recommends steps that can be taken to combat future ransomware assaults.

Paying Exfiltration Ransoms
Beyond demanding payment for a decryption utility, current variants of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim commonly try to exfiltrate files. TAs are then able to require an additional payment in exchange for not posting this data or selling it. Sadly, there is no method to guarantee that exfiltrated data have been completely deleted by the TA. In fact, in many cases the threat actor has little control over the disposition of the data. Paying an exfiltration ransom does not free you from the necessity of engaging the advice of legal counsel, performing an investigation into which data were stolen, and sending the required alerts to impacted entities. In general, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has delivered remote and on-premises network services throughout the U.S. for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes professionals who have earned advanced certifications in core technology platforms such as Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's data security consultants have earned internationally recognized certifications including CISA, CISSP-ISSAP, and GIAC. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial management and Enterprise Resource Planning application software. This broad array of skills allows Progent to identify and integrate the surviving pieces of your information system after a ransomware assault and reconstruct them quickly into an operational network. Progent has worked with top cyber insurance carriers including Chubb to help organizations clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Expertise in Hartford
To get in touch with Progent about ransomware settlement negotiation services in Hartford, call Progent at 800-462-8800 or go to Contact Progent.



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  • Exchange 2013 DAG Consulting Services
    Award Winning Exchange 2013 Unified communications Computer Engineer

    Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Exchange 2010 and delivers powerful new features as well as a revamped architecture. These enhancements favorably impact vital IT areas like ease of administration, availability, security, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the potential advantages of migrating to Exchange 2013, design an efficient validation and deployment strategy, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing online support and management services for Microsoft Exchange Server 2013.


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