Overview of Progent's Ransomware Settlement Negotiation Consulting in Hartford
Ransomware Protection ExpertsProgent has experience negotiating ransomware settlements with threat actors. Negotiating an acceptable settlement is a complicated activity that calls for a combination of field experience, IT knowledge and business savvy. It also requires working closely with the ransomware victim's IT staff and the insurance provider, if there is one. Since the top priority of the ransomware target is operational continuity, it is vital to establish response groups that operate effectively, in parallel, and with intimate collaboration. Progent offers the breadth of IT knowledge and the depth of personnel to supplement your IT staff and restore your network environment quickly and affordably.

Support provided by Progent's ransomware settlement negotiation team include:

  • Determining the type of ransomware involved in the assault
  • Identifying and communicating with the hacker
  • Assessing the likelihood of recovery
  • Validating the threat actor's decryption tool
  • Budgeting a settlement range with the victim and the cyber insurance provider
  • Establishing a settlement and timeline with the threat actor
  • Confirming compliance with anti-money laundering (AML) laws
  • Overseeing the crypto-currency disbursement to the TA
  • Receiving, learning, and using the hacker's decryption mechanism
  • If needed, contacting the TA for assistance with the decryption tool
In parallel with the settlement negotiations, Progent's ransomware staff can assist with:
  • Isolating infected endpoints to arrest the progress of the attack
  • Creating digital copies of every infected server and endpoint and data store to allow forensics in parallel with recovery
  • Adding A/V protection to all clean endpoints
  • Restoring files from offline backups or unscathed machines
  • Building a pristine recovery environment
  • Mapping and connecting datastores to reflect precisely their pre-encryption condition
Once the decryption tool has been learned, Progent can assist you to restore computers and services to their original condition. Progent can also help you to perform a complete forensics analysis and create a document to deliver to the insurance carrier. This document helps you to understand cybersecurity vulnerabilities that need to be corrected and suggests steps that can be taken to counter subsequent ransomware assaults.

Paying Exfiltration Ransoms
In addition to demanding payment for a decryption tool, current variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor commonly attempt to exfiltrate information. TAs are then able to require an additional ransom in exchange for not publishing this information on the dark web. Sadly, there is no way to be certain that exfiltrated data have been totally erased by the hacker. Actually, in many cases the TA has limited control about the disposition of the data. Settling an exfiltration ransom does not eliminate the need for seeking the guidance of privacy lawyers, performing an audit on which data were taken, and sending the required alerts to impacted entities. In general, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has provided online and onsite network services across the United States for more than 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SBEs) includes professionals who have been awarded advanced certifications in foundation technologies including Cisco networking, VMware, and major distributions of Linux. Progent's cybersecurity consultants have earned prestigious certifications including CISM, CISSP-ISSAP, and CRISC. (See Progent's certifications). Progent also offers guidance in financial management and Enterprise Resource Planning applications. This scope of skills gives Progent the ability to salvage and consolidate the undamaged parts of your IT environment following a ransomware intrusion and reconstruct them quickly into an operational system. Progent has worked with top cyber insurance providers including Chubb to help organizations recover from ransomware assaults.

Contact Progent about Crypto-Ransomware Settlement Services in Hartford
To get in touch with Progent about crypto-ransomware settlement negotiation expertise in Hartford, call Progent at 800-462-8800 or go to Contact Progent.



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    NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering with continual replication to provide fast, zero RPO disaster recovery between datacenters located as far as 300km apart. Progent's roster of seasoned IT experts can assist your business to plan, deploy, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your technical needs and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by delivering guidance with procedures such as assigning shelf IDs, determining aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker mechanism, designing a configuration replication network, and testing your MetroCluster disaster recovery solution to verify adherence with industry standards and regulatory mandates.

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    Progent provides nationwide remote phone support and troubleshooting services for companies that run UNIX, Linux, or Sun Solaris environments or whose information systems feature a mix of UNIX and Microsoft products. Remote IT help provides optimum return for your IT budget by preserving user efficiency and shortening the hours charged for computer repair services. Advanced remote access technology and experienced service specialists and consultants allow Progent to handle most network issues without squandering time and expense by going to your site. In most of situations your IT problems can be remediated by telephone or via a mix of telephone support and remote access. Progent can offer the services of Cisco CCIE network engineers and CISA certified security specialists to assist with the most difficult system issues.

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    For companies that have a combination of Apple Mac and Microsoft Windows computers, there exist two popular solutions for using Windows-dependent applications on macOS or OS X: remote access to an actual Windows computer or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac enables you to attach an Apple Mac to a networked Windows-powered computer to run Windows applications and share system resources. Virtual PC for Mac simulates Windows on a Mac system so you are able to run Microsoft Windows applications directly. Progent's macOS and Mac OS X technology support experts can assist your business to maintain these products for running Windows software on your Apple Macs and can in addition assist your organization to assess and configure third-party solutions for Microsoft Windows platform simulation.

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    Progent's Microsoft-certified consultants can provide online or onsite expertise to help companies of all sizes to design, implement, administer, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent can help you to migrate from earlier releases of Data Protection Manager or from another backup platform, and Progent can optimize your Data Protection Manager implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed support for fixing especially stubborn issues, or full project management support. Progent can also assist your business to design Data Protection Manager into a comprehensive disaster recovery strategy.

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    Progent can help small and mid-size businesses to configure endpoint device security protection solutions and provide cleanup services needed to support teleworkers.

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    Progentís Technical Response Center provides national extended hours remote assistance for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts provide after-hours telephone help and online direct computer connection to isolate and resolve network problems rapidly and affordably. The scope of IT experience represented by Progent's staff of nationwide support engineers allows Progent to escalate even the toughest network issues to competent specialists as needed. For urgent issues, the Technical Response Center tries to answer your request for service within one hour.

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    Microsoft allows you to create seamless hybrid networks that integrate Microsoft 365 Exchange Online and local Exchange systems. This permits you to have some Exchange mailboxes located on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help your organization with any phase of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online, Exchange Online} deployment. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is completed on schedule and within budget.

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    Progent's UNIX platform consulting services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience provides you with a convenient single source to help you build and maintain a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Nagios and MRTG are useful, license-free monitoring utilities that operate under the Linux OS and can be used to analyze UNIX/Linux networks, MS Windows systems, or mixed-OS networks in which Linux and MS Windows coexist. Nagios lets system support engineers to track network services such as SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher allows you to graph the bandwidth in and out of SNMP-enabled network appliances including servers, routers, and switches. Progent's network monitoring consultants can help you use both these tools to streamline and repair your computer network.

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  • Virtual Helpdesk Support Services On-site Technical Support Shared Helpdesk
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    DoubleTake/Carbonite Software offers a selection of products designed to deliver small businesses a range of affordable solutions for backing up and recovering business-critical workloads such as Microsoft Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft SharePoint. Progentís business continuity planning consultants have extensive backgrounds incorporating DoubleTake/Carbonite technology into small company information networks to create a high level of availability and business continuity capability at an affordable cost.

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