Progent's Ransomware Negotiation Services in Hialeah
Ransomware Defense ExpertsProgent is experienced in negotiating ransomware settlements with threat actors. Negotiating an acceptable settlement is a complicated exercise that requires a mix of field experience, IT skills and business acumen. It also calls for working closely with the ransomware victim's IT staff and the insurance carrier, if there is one. Because the top priority of the ransomware target is operational continuity, it is vital to establish recovery groups that work effectively, in parallel, and with intimate collaboration. Progent offers the scope of technical skills and the depth of experts to complement your IT staff and recover your network environment rapidly and economically.

Support provided by Progent's ransomware negotiation team include:

  • Establishing the type of ransomware used in the assault
  • identifying and contacting the hacker persona
  • Evaluating the likelihood of recovery
  • Testing the hacker's decryption capabilities
  • Agreeing on a settlement payment with the victim and the insurance carrier
  • Establishing a settlement and schedule with the threat actor
  • Checking accordance with anti-money laundering laws
  • Managing the crypto-currency disbursement to the hacker
  • Acquiring, learning, and operating the TA's decryption mechanism
  • If needed, contacting the threat actor for technical help with the decryption utility
In parallel with the ransom negotiations, Progent's ransomware team can assist with:
  • Quarantining affected endpoints to arrest the spread of the assault
  • Making replicas of every infected device and data store in order to perform forensics in parallel with recovery
  • Installing anti-virus protection to all clean endpoints
  • Salvaging data from air-gapped backups or unscathed machines
  • Creating a clean recovery environment
  • Remapping and connecting datastores to match exactly their pre-encryption condition
After the decryption tool has been mastered, Progent can help you to recover physical and virtual devices and services to their original state. Progent can also help you to conduct a forensics investigation and generate a report to deliver to the cyber insurance provider. This report helps you to understand security gaps that need to be corrected and suggests actions to be performed to combat subsequent ransomware attacks.

Exfiltration Ransoms
Beyond demanding money for a decryption utility, modern strains of ransomware like Ryuk, Maze, Netwalker, and Egregor commonly attempt to exfiltrate information. TAs are then able to require an additional ransom in exchange for not divulging this data on the dark web. Unfortunately, there is no way to guarantee that exfiltrated data have been totally erased by the threat actor. In fact, in many instances the hacker has little say over data custody. Settling an exfiltration ransom does not eliminate the need for engaging the guidance of legal counsel, conducting an inventory of data were stolen, and performing the required notifications to affected entities. In general, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided remote and onsite IT services across the United States for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes consultants who have been awarded high-level certifications in core technology platforms including Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications including CISA, CISSP, and CRISC. (Refer to Progent's certifications). Progent also offers top-tier support in financial and ERP software. This broad array of expertise allows Progent to identify and integrate the surviving pieces of your network following a ransomware assault and rebuild them rapidly into a functioning network. Progent has worked with top cyber insurance providers including Chubb to assist businesses clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Negotiation Guidance in Hialeah
To get in touch with Progent about crypto-ransomware settlement negotiation guidance in Hialeah, call Progent at 800-462-8800 or go to Contact Progent.

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    Progent's Technical Response Center offers nationwide remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified support professionals provide telephone support and online direct network access to isolate and resolve network problems rapidly and affordably. The breadth of technical experience available from Progent's team of country-wide service engineers makes it possible to escalate even the most difficult network issues to competent specialists as needed.

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    SQL Server 2014 includes significant enhancements in critical areas such as performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly across all types of applications including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and onsite consulting services such as system design, deployment, administration, remediation, and application development expertise to enable organizations of any size to achieve fast return from their SQL Server 2014 deployment.

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    Progent's Citrix-certified consultants can assist your business to design, implement, administer, and support a virtual Windows application delivery and management system based on XenApp. Progent's Cisco-certified CCIE network engineers can help you optimize your network for delivering server-side and client-side applications, and Progent's datacenter management and support experts can help your organization to administer and maintain a remote datacenter that features high availability, advanced security, and rapid recovery.

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    VMware's NSX network virtualization platform allows you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high level of automation independent of the hardware making up the basic network infrastructure. VMware Site Recovery Manager allows programmatic recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also enables non-disruptive testing for disaster recovery, updates and fixes and can generate reports to confirm complete service restoration, validate SLAs and prove DR compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly restore the entire virtualized network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to help you to design, deploy, test and maintain a DR solution based on VMware Site Recovery Manager and VMware NSX.

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    Progent's certified database developers offer businesses of any size remote DBA and programming services for popular RDBMS products including MS SQL Server, Oracle, MySQL, and Office Access. Support services offered by Progent include software installation and integration, application design and programming, management support, synchronization solutions, capacity planning, performance optimization, data migration, security and compliance, backup and recovery options, troubleshooting, and training.

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    Progent's Microsoft-certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support, staff, create a corporate-wide security strategy, streamline IT administration, help with application development, and build and test a disaster recovery/business continuity plan.

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    Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows endpoints.

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  • MCSE Expert Certified Forefront TMG Firewall Network Consulting
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    Microsoft Forefront Threat Management Gateway is based on the powerful security capabilities of ISA Server and offers a centrally administered web gateway that delivers a one-server solution for an array of security features such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security logging and reporting capabilities, allows custom reporting generated by SQL Server, works with Active Directory to simplify authentication, and can be installed as a virtual server to lower expenses and improve availability. Progent's Microsoft engineers can help your company to design and carry out test and production implementations; integrate Microsoft Forefront TMG 2010 with Windows 2008 R2, AD, SQL Server, Exchange Server 2010, and SharePoint; set up Microsoft Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and deliver continuing support and repair services. Progent's consultants can also assist you to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server.

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