Progent's Ransomware Settlement Negotiation Consulting in Hialeah
Ransomware Defense and Recovery ConsultantsProgent is experienced in negotiating ransomware settlements with threat actors (TAs). Negotiating an optimum settlement is a complex exercise that requires a mix of field experience, IT skills and business savvy. It also requires working closely with the cyber-extortion target's IT team and the cyber insurance provider, if any. Since the top priority of the ransomware victim is fast recovery, it is critical to establish recovery groups that operate efficiently, in parallel, and in close communication. Progent has the breadth of technical knowledge and the deep bench of personnel to complement your network staff and recover your network environment rapidly and economically.

Services available from Progent's ransomware settlement team include:

  • Establishing the type of ransomware used in the attack
  • identifying and contacting the hacker persona
  • Evaluating the recovery risk
  • Verifying the TA's decryption tool
  • Budgeting a settlement with the victim and the cyber insurance carrier
  • Negotiating a settlement and schedule with the threat actor
  • Checking accordance with anti-money laundering sanctions
  • Overseeing the crypto-currency transfer to the TA
  • Receiving, learning, and using the TA's decryption utility
  • If needed, contacting the threat actor for technical help with the decryptor utility
In parallel with the ransom negotiations, Progent's ransomware staff can assist with:
  • Quarantining affected endpoints to arrest the spread of the assault
  • Creating digital copies of each infected server and endpoint and data store in order to perform forensics in parallel with restoration
  • Adding anti-virus agents to all virus-free endpoints
  • Restoring files from air-gapped backups or uncompromised endpoints
  • Creating a pristine environment
  • Mapping and reconnecting datastores to reflect exactly their pre-attack condition
Once the decryption utility has been mastered, Progent can help you to recover physical and virtual devices and software services to their original state. Progent can also help you to perform a forensics investigation and create a report to deliver to the cyber insurance provider. This report helps you to understand security vulnerabilities that need to be corrected and suggests steps that should be performed to combat subsequent ransomware assaults.

Paying Exfiltration Ransoms
Beyond extorting payment for a decryption utility, modern strains of ransomware like Ryuk, Maze, Netwalker, and Egregor commonly try to steal (or "exfiltrate") information. Hackers can then demand an extra ransom in exchange for not posting this information or selling it. Sadly, there is no way to prove that exfiltrated files have been completely deleted by the TA. Actually, in many instances the hacker has limited say over data custody. Paying an exfiltration ransom does not eliminate the need for getting the guidance of legal counsel, performing an investigation into which files were compromised, and performing the required alerts to impacted entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has provided online and on-premises network services throughout the U.S. for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have earned advanced certifications in foundation technologies such as Cisco infrastructure, VMware, and popular Linux distros. Progent's data security consultants have earned internationally recognized certifications such as CISM, CISSP-ISSAP, and CRISC. (Refer to Progent's certifications). Progent also offers top-tier support in financial management and Enterprise Resource Planning application software. This breadth of skills allows Progent to salvage and consolidate the undamaged parts of your network after a ransomware attack and reconstruct them rapidly into an operational system. Progent has collaborated with top cyber insurance carriers including Chubb to assist organizations clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Negotiation Expertise in Hialeah
To contact with Progent about ransomware settlement guidance in Hialeah, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent's Meraki wireless access point experts offer online and on-premises support services to help businesses of any size to design, deploy, manage, expand or debug Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to set up and manage Cisco's Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco technology including switches, ASR routers and ASA firewalls to build a cohesive ecosystem that provides the same connectivity, responsiveness, security compliance, manageability and availability for wired and Wi-Fi clients irrespective of their mobility or computing device.

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    Progent's certified SQL Server application developers and database administrators offer online expertise to assist organizations of all sizes to create, administer, and maintain applications based on Microsoft's SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server consultants can provide help with any facet of application development in environments that range from small business or departmental databases to VLDB applications and data warehousing.

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    Progent's Windows consulting experts can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an older version of Windows. Online and onsite evaluation and upgrade support for Windows 10 available from Progent's experts include ROI estimates, project coordination, application compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile device management, telecommuter connectivity, data and identity security, streamlined provisioning and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and end users, and post-migration technical help.

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    Progent's Microsoft and Cisco-certified network experts can assist you to determine the benefits of Exchange 2010 for your company and can assist your IT staff to plan and implement an efficient upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will offer quick ROI by increasing your productivity, cutting the cost of hardware and service, streamlining management, and integrating your vital communications technologies.

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    Progent can assist your company to design, deploy and troubleshoot a backup plan based on MSP360 software. MSP360 offers file/folder or image-based backup/restore for virtual machines and physical machines, supports all popular public clouds, and permits you to create a data protection ecosystem with a low Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup system to prevent data loss resulting from human miscues, system errors, malicious insiders, and external assaults such as ransomware.

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    Progent's Microsoft-certified professionals can help you analyze the potential benefits of Hyper-V-powered virtualization for your company, perform test installations to validate Hyper-V's operation with your line-of-business software, assess your network architecture for optimal operation with virtual server technology, assist you in upgrading to Microsoft Windows Server 2008 and configuring Hyper-V, educate your IT personnel to monitor and manage Hyper-V, provide expert consulting support for enhancing the security of your virtual servers, design and validate disaster recovery processes that maximize system availability, and deliver ongoing consulting and maintenance including affordable remote troubleshooting and comprehensive Help Desk outsourcing.

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    Microsoft Mac Office allows Apple Macintosh users to run the world's most familiar business applications. Progent's Apple-certified Mac consultants can help you set up Microsoft Office for Macintosh on a mixed-platform environment combining Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who run Windows. Progent's consultants have expertise with both Apple Macintosh and Windows platforms and can provide service for environments that combine Apple Macintosh with Windows systems with complete resource sharing, or environments which intentionally restrict collaboration between Mac and Windows systems.

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    Exchange Server 2013 incorporates major improvements to the capabilities of Microsoft Exchange Server 2010 and delivers important innovations plus a redesigned structure. These improvements favorably impact vital facets of IT such as ease of administration, high availability (HA), security and compliance, operational costs, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange 2013, design an efficient validation and deployment strategy, and educate your IT team to manage your Exchange Server 2013 environment. Progent can also provide affordable remote consulting and support and management services for Microsoft Exchange 2013.

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    Progent can help your it team to plan and manage hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid architectures that seamlessly combine on-premises resources along with public clouds. To help you to incorporate cloud services with physical datacenters, Progent can provide a variety of cloud integration support services that include Azure hybrid cloud planning and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of background delivering high-level consulting expertise online, and Progent can help you complete your cloud integration initiatives quickly and within your budget.

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    Progent can assist you to design and administer cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-based systems or in hybrid topologies that seamlessly combine on-premises IT assets along with public cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud migration services such as Microsoft Azure hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and debugging. Progent has two decades of background delivering high-level consulting expertise online, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.

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    Microsoft Office 365 Exchange Online allows you to use cloud-resident servers, mailboxes and other email infrastructure to lower capital expense and administrative overhead. You can deploy Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid architecture that incorporates on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable remote support to assist your organizations to assess the benefits of Exchange Online, plan a network topology that aligns with your functional requirements and budget, carry out an efficient migration from your current Exchange organization to one that includes Office 365 Exchange Online, train your management team and end users, and provide ongoing consulting and technical support.

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    Progent can help your business to evaluate the wealth of subscription plans available with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also assist your business to build and manage hybrid networks that seamlessly integrate on-premises and cloud resources.

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    Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously named CallManager, acts as the heart of Cisco's communications and collaboration portfolio. Unified CM and Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating tightly with apps like Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's CCIE-certified consultants can deliver effective and affordable remote and onsite expertise to help organizations of any size to build and administer Unified CM deployments by providing Unified Communications Manager integration and troubleshooting services that deliver optimum business value. Progent's consultants can help with any aspect of CUCM setup and troubleshooting in areas that include integrating VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, creating Cisco UCS server clustering solutions for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.

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    Remote management cards offer IT administrators complete control over a server without the requirement for an on-site presence. Through remote server management cards, all console screen information plus keyboard and mouse functionality are transferred to a remote session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to design, deploy, and support a fault-tolerant business network that incorporates remote server management cards and Progent can use these remote management cards to provide efficient remote technical help. Progent is familiar with a number of remote server management cards such as Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.

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