Ransomware Solutions Services

Progent's Ransomware Negotiation Services in Jacksonville
Progent is experienced in negotiating ransomware settlements with threat actors. Reaching an acceptable settlement is a complicated exercise that calls for a mix of field experience, technical knowledge and business acumen. It also requires working closely with the victim's IT staff and the cyber insurance carrier, if there is one. Since the top goal of the ransomware victim is operational continuity, it is vital to deploy recovery teams that work efficiently, in parallel, and with intimate collaboration. Progent has the breadth of technical skills and the deep bench of experts to complement your IT support team and restore your network quickly and affordably.

Support offered by Progent's ransomware settlement negotiation experts include:

• Determining the kind of ransomware used in the attack
• identifying and contacting the hacker persona
• Evaluating the likelihood of recovery
• Validating the threat actor's decryption tool
• Budgeting a settlement amount with the ransomware victim and the insurance carrier
• Establishing a settlement and timeline with the TA
• Verifying accordance with anti-money laundering (AML) sanctions
• Carrying out the crypto-currency payment to the hacker
• Acquiring, learning, and using the TA's decryptor tool
• If necessary, contacting the TA for technical help with the decryptor utility

• Quarantining affected endpoints to arrest the progress of the assault
• Creating replicas of every infected server and endpoint and data store to allow forensics without interfering with cleanup
• Adding anti-virus agents to all clean endpoints
• Recovering data from air-gapped backups or uncompromised endpoints
• Building a clean recovery environment
• Mapping and connecting datastores to reflect exactly their pre-encryption state

Settling Exfiltration Ransoms
In addition to extorting payment for a decryption utility, modern strains of ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim commonly try to exfiltrate information. TAs can then require an additional settlement in exchange for not divulging this information on the dark web. Sadly, there exists no method to prove that exfiltrated data have been totally erased by the TA. In fact, in many instances the TA has little say over where the information ends up. Paying an exfiltration ransom does not eliminate the need for getting the guidance of legal counsel, conducting an inventory of data were compromised, and performing the necessary alerts to affected entities. In general, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided remote and on-premises IT services throughout the U.S. for more than 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes consultants who have been awarded advanced certifications in core technology platforms such as Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity experts have earned prestigious certifications including CISA, CISSP-ISSAP, and GIAC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial and Enterprise Resource Planning application software. This breadth of skills allows Progent to salvage and integrate the surviving parts of your IT environment after a ransomware attack and reconstruct them rapidly into a functioning system. Progent has collaborated with top insurance carriers like Chubb to assist businesses clean up after ransomware assaults.

Contact Progent about Crypto-Ransomware Settlement Services in Jacksonville
To get in touch with Progent about crypto-ransomware settlement negotiation services in Jacksonville, call Progent at 800-462-8800 or go to Contact Progent.