Progent's Ransomware Settlement Negotiation Services in Jacksonville
Ransomware Solutions ExpertsProgent is experienced in negotiating ransomware settlements with threat actors (TAs). Negotiating an acceptable settlement is a complex activity that requires a mix of real-word experience, technical knowledge and business savvy. It also requires working closely with the victim's IT staff and the insurance carrier, if any. Because the number one goal of the ransomware victim is operational continuity, it is vital to establish response groups that operate efficiently, in parallel, and in close communication. Progent offers the breadth of IT knowledge and the depth of personnel to complement your network staff and recover your network rapidly and affordably.

Services offered by Progent's ransomware negotiation team include:

  • Establishing the type of ransomware used in the assault
  • Identifying and communicating with the hacker persona
  • Evaluating the recovery risk
  • Verifying the threat actor's decryption capabilities
  • Budgeting a settlement amount with the victim and the cyber insurance provider
  • Establishing a settlement amount and schedule with the hacker
  • Verifying adherence to anti-money laundering (AML) laws
  • Carrying out the crypto-currency payment to the TA
  • Receiving, reviewing, and using the threat actor's decryptor tool
  • If needed, contacting the threat actor for technical help with the decryptor utility
In parallel with the ransom negotiations, Progent's ransomware staff can assist with:
  • Quarantining affected endpoints to prevent further progress of the assault
  • Creating digital copies of every breached server and endpoint and data store in order to perform forensics without interfering with cleanup
  • Installing anti-virus agents to all clean endpoints
  • Salvaging files from offline restores or unscathed machines
  • Creating a clean recovery environment
  • Remapping and connecting drives to match exactly their pre-encryption condition
After the decryption utility has been learned, Progent can help you to recover physical and virtual devices and software services to their pre-arrack state. Progent can also assist you to perform a complete forensics analysis and generate a document to share with the cyber insurance carrier. This document helps you to understand security vulnerabilities that need to be eliminated and suggests actions that should be taken to counter future ransomware assaults.

Exfiltration Ransoms
In addition to demanding payment for a decryption tool, current variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor often try to exfiltrate files. Hackers can then demand an additional settlement for not publishing this information on the dark web. Unfortunately, there exists no way to be certain that exfiltrated files have been totally erased by the threat actor. In fact, in many instances the hacker has limited say over who can access the stolen files. Settling an exfiltration ransom does not free you from the necessity of seeking the advice of legal counsel, conducting an audit on which files were compromised, and performing the necessary notifications to affected entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has provided online and on-premises IT services throughout the United States for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes professionals who have earned advanced certifications in foundation technologies such as Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's data security consultants have earned internationally recognized certifications such as CISA, CISSP-ISSAP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial and ERP application software. This scope of skills allows Progent to salvage and consolidate the surviving parts of your information system after a ransomware attack and rebuild them rapidly into an operational network. Progent has worked with top insurance providers including Chubb to assist businesses recover from ransomware attacks.

Contact Progent about Ransomware Settlement Negotiation Services in Jacksonville
To contact with Progent about crypto-ransomware settlement negotiation guidance in Jacksonville, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent's staff of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry experience, at the front lines of network support, performing a broad range of technical tasks for a large mix of clients. Every Progent support professional shares a refined set of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its consulting staff. This guarantees that you get not only expert technical help, but also a consultant with proven approaches for using computer knowledge to resolve actual network problems quickly.

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    Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through thorough examination and extensive work with information security architecture. ISSAP consultants have in-depth knowledge of access control systems and techniques, phone system and network infrastructure security, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security experts can help your company with all phases of secure network architecture.

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    Cisco's security and offsite access solutions for small to medium sized businesses represent a complete array of manageable protection products to help you protect your entire information system. Cisco's VPN line includes switches, firewalls, and Virtual Private Network solutions. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that fit best with your business goals.

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    Years of experience delivering Microsoft expertise and Cisco technology consulting has enabled Progent to develop an unmatched capability for serving branch offices that require network service with the flexibility associated with with small companies but which offers professional communications, complete documentation, and compliance with enterprise IT protocols. If your corporation has a remote office situated anywhere in California or any region served by Progent's consultants, Progent can offer a wide range of on-premises and remote network support services and network design assistance.

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    Progent's Juniper Networks-certified network engineer can help you to plan and deploy Juniper Firewall and VPN platforms, optimize and support your infrastructure, and upgrade smoothly from discontinued products to the latest versions. Progent's Junos OS engineers can provide support for Juniper's flagship network control software to enable your business to streamline the administration and improve the security of your Juniper VPN devices and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations maintain environments that incorporate a mix of Juniper's software platforms.

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    Progent's Duo service plans utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation on iOS, Android, and other out-of-band devices.

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    Progent can provide expert help for every step of your Exchange 2010 migration with services that include end-to-end project management services, site analysis, project planning, specification of new software and equipment needed, suggested vendor sourcing, system testing at client site or at Progent's testing facility, setting up transitional coexistence between Exchange 2010 and Exchange Server 2003 or 2007, deployment of the solution, deactivating the old servers, and webinar training for client's support group and end users.

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    For companies that have a mix of Apple Mac and Microsoft Windows computers, there exist two basic solutions for using Microsoft Windows-dependent applications on a Mac: an external connection to an actual Windows PC or local emulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac enables you to connect a Mac to a remote Windows-based PC to use Windows programs and share network resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac computer so you are able to run Windows software directly. Progent's macOS and Mac OS X technology consultants can assist your company to manage these solutions for using Microsoft Windows programs on your Apple Macs and can also help you to assess and install other products for Windows PC simulation.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Progent offers high availability load balancing consulting that addresses network load balancing, load balanced applications, network backbone routing, and content delivery technology such as F5 Networks 3DNS. non-stop load balancing providers for which Progent offers consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS.

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    If you need help writing, improving, or repairing applications for Microsoft Windows, any version of Linux, or for the Web, Progent's team of program developers, database designers, and software project managers can help make sure you get the job completed on schedule and within budget. Progent's experienced application programmers offer cost-effective and efficient online consulting for projects as small as writing Vidual Basic scripts for Office Excel or as challenging as developing line-of-business RDBMS applications built on Microsoft SQL Server or MySQL.

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