Progent's Ransomware Negotiation Consulting in Jacksonville
Ransomware Defense and Recovery ExpertsProgent is experienced in negotiating ransomware settlements with hackers. Reaching an optimum settlement is a complicated exercise that requires a combination of field experience, technical skills and business savvy. It also requires working closely with the cyber-extortion target's IT team and the insurance carrier, if any. Because the number one priority of the ransomware target is fast recovery, it is critical to establish recovery teams that operate effectively, in parallel, and with intimate collaboration. Progent offers the breadth of IT knowledge and the deep bench of personnel to supplement your IT staff and restore your network quickly and affordably.

Support available from Progent's ransomware settlement negotiation experts include:

  • Establishing the kind of ransomware used in the assault
  • Identifying and communicating with the hacker
  • Evaluating the likelihood of recovery
  • Validating the hacker's decryption capabilities
  • Budgeting a settlement range with the ransomware victim and the insurance provider
  • Establishing a settlement amount and schedule with the TA
  • Checking accordance with anti-money laundering (AML) sanctions
  • Managing the crypto-currency transfer to the TA
  • Acquiring, learning, and using the TA's decryption utility
  • If necessary, contacting the threat actor for technical assistance with the decryptor utility
In parallel with the settlement negotiations, Progent's ransomware team can assist with:
  • Quarantining affected endpoints to prevent further progress of the attack
  • Creating replicas of each compromised device and data store in order to perform forensics without interfering with restoration
  • Adding anti-virus protection to all virus-free endpoints
  • Salvaging files from offline restores or unscathed machines
  • Creating a clean environment
  • Remapping and connecting drives to reflect exactly their pre-encryption condition
Once the decryption utility has been mastered, Progent can assist you to restore computers and services to their original state. Progent can also assist you to perform comprehensive forensics and generate a report to share with the cyber insurance provider. This report helps you to understand cybersecurity gaps that need to be eliminated and recommends actions that can be performed to counter subsequent ransomware assaults.

Settling Exfiltration Ransoms
In addition to demanding payment for a decryption utility, modern variants of ransomware such as Ryuk, Maze, Netwalker, and Egregor commonly attempt to exfiltrate files. Hackers can then require a separate settlement for not posting this data or selling it. Sadly, there is no method to be certain that exfiltrated data have been completely erased by the hacker. In fact, in numerous instances the TA has limited say about where the information ends up. Paying an exfiltration ransom does not free you from the need for seeking the guidance of privacy lawyers, performing an inventory of files were taken, and carrying out the required alerts to affected entities. In almost all cases, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has provided online and on-premises network services across the U.S. for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have earned advanced certifications in core technologies such as Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity experts have earned industry-recognized certifications such as CISM, CISSP, and GIAC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial management and Enterprise Resource Planning applications. This breadth of skills gives Progent the ability to salvage and integrate the undamaged pieces of your information system after a ransomware intrusion and reconstruct them quickly into an operational system. Progent has collaborated with top insurance providers like Chubb to assist organizations recover from ransomware assaults.

Contact Progent about Ransomware Settlement Guidance in Jacksonville
To get in touch with Progent about crypto-ransomware settlement negotiation services in Jacksonville, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent's expert consultants can show you how to define and deploy a smooth in-place Exchange Server 2007 migration plan that minimizes productivity disruption, simplifies long-term support requirements, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your project rapidly and economically. Progent's Exchange 2007 support, repair, and consulting services include assistance with the configuration of outside vendor enhancements of Exchange 2007 Server that are best aligned to your business goals.

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  • After Hours Aironet 802.11ax Wireless Online Support Services
    Aironet Wave 2 Wi-Fi Access Point Computer Consultants

    Progent's Cisco CCIE wireless network infrastructure experts can provide remote or on-premises configuration and troubleshooting support to help you to design, configure, update, optimize, manage and troubleshoot Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build an enterprise-wide connectivity foundation that is easy to administer and expand. Progent also offers affordable wireless site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet wireless APs to work with your specific workplace design, building structure, and expected network traffic.

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    Progent's Standard Help Desk Services provide an end-to-end service desk solution that handles all aspects of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Support services are provided at a substantial discount off Progent's regular desktop service rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle the most issues.

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  • Microsoft Forefront TMG Technical Support Services
    Microsoft Forefront TMG Remote Troubleshooting

    Forefront TMG 2010 is based on the proven security technologies of Microsoft ISA Server and provides a centrally managed Internet gateway that delivers a one-server platform for an array of security features including an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront TMG 2010 includes advanced web security logging and reporting features, allows custom reports generated by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be installed as a virtual server to lower costs and improve availability. Progent's Microsoft engineers can assist your company to plan and execute pilot and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, AD, SQL Server, Microsoft Exchange Server, and SharePoint; install Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and provide continuing consulting and repair services. Progent's consultants can also assist you to migrate smoothly to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.

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  • Specialist ProSight Virtual Hosting Consultant Services ProSight Virtual Hosting
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  • Support and Setup Internet Security and Acceleration Server ISA 2004 Firewall Online Support Services

  • Meraki MR52 Access Point Remote Consulting
    Meraki Wireless Access Point Support

    Progent's Cisco Meraki Wi-Fi access point consultants provide online and on-premises support services to assist businesses of all sizes to design, install, maintain, expand or repair Wi-Fi systems that include Cisco Meraki APs. Progent can assist your business to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products such as Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive network infrastructure that provides the same connectivity, responsiveness, security compliance, manageability and uptime for wired and wireless users irrespective of their mobility or computing device.

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  • Technical Support Services Exchange Server 2010 Exchange Server 2010 Troubleshooting

  • Company-wide Standards for Best Practices Small Business Networking
    24x7 Problem Escalation Through Teamwork Guru

    Progentís staff of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on professional experience, at the front lines of IT support, executing a broad variety of IT projects for a large array of customers. Each Progent support professional shares a refined collection of personal best practices which are incorporated into shared leading practices standards that Progent teaches its consulting team. This ensures that you get not only expert IT capability, but also a support engineer with field-tested methods for using computer knowledge to solve actual IT problems quickly.

  • Telecommuter Solutions Information Technology Consulting Telecommuting Remote Technical Support

  • Remote SCVMM 2012 PowerShell Online Support
    Computer Consulting SCVMM 2012 Live Migration

    Progent's Microsoft-certified consultants can help organizations of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; plan, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can help you to migrate from a legacy version of SCVMM or from another virtualization management platform, and Progent can help you to enhance and troubleshoot your existing SCVMM 2012 ecosystem so you realize maximum business value.

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    Progent's Cisco CCIE-certified SIP infrastructure experts can assist your business to plan, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer cost-effective remote or onsite expertise to help businesses to move smoothly to a modern communications ecosystem that offers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.

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  • Engineer ADSL2+
    Best Internet Connection Professional

    Progent can provide the affordable services of online Internet connectivity consultants to help your company to evaluate or update your ISP services so your Internet access solution matches your business needs. Support services provided by Progent include assessment of your current bandwidth use, vendor and plan analysis and ordering, network provisioning, and overseeing a seamless switchover to a different ISP and/or service plan. Network provisioning can include optimizing current routers and switches and configuring new ones, setting up firewalls, and upgrading fault-tolerant BGP configurations.

  • Top Rated Microsoft Exchange 2019 Computer Consulting Exchange 2019 Mailbox Migration Outsourcing
  • Top Rated Microsoft Expert SQL Server 2014 AlwaysOn Online Support Technology Consulting Services SQL Server 2014 AlwaysOn
  • Top Rated Small Business Information Technology Outsourcing Firm Small Office Migration Firm
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  • UNIX Upgrade Consultants Solaris Upgrade

  • SCVMM Migration Integration
    SCVMM 2012 and Hyper-V Online Help

    Progent's Microsoft-certified consultants can assist businesses of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; design, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your business to move from an earlier edition of SCVMM or from another management platform, and Progent can help you to optimize and repair your current SCVMM 2012 environment so you realize the highest possible business value.

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  • VMware vSphere Hypervisor Specialist VMware VirtualCenter Professional
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    Remote Consulting Services ransomware rebuild

    Progent's proven ransomware recovery experts can assist your business to restore an IT network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.

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  • Windows 2000 Integration Support Network Consulting Microsoft Windows 2000
  • Windows Server 2012 R2 Active Directory Specialists Windows Server 2012R2 Live Migration Information Technology Consulting
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  • 24/7 Professionals XenApp Windows Application Delivery
    XenApp and Citrix Access Gateway Consultant

    Progent's Citrix-certified consultants can help you to plan, implement, administer, and support a virtualized application delivery and management solution based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can show you how to optimize your network infrastructure for distributing server and client-side applications, and Progent's remote datacenter management and support experts can help your organization to administer and support a remote datacenter that features high uptime, enhanced security, and rapid recovery.

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  • Wireless Security Consulting Specialists Wireless Security

  • Remote Technical Support ISA Server
    Microsoft Certified Network Consulting Microsoft ISA 2004 Server

    Progent's certified ISA Server consulting experts have extensive backgrounds developing Microsoft-based security solutions for information systems with many locations, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small business design and implement an installation of ISA Server 2004 that supports your information security needs without restricting your network.

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