Progent's Ransomware Negotiation Consulting in Rancho Cordova
Ransomware Defense and Recovery ConsultantsProgent is experienced in negotiating ransomware settlements with threat actors. Reaching an acceptable settlement is a complicated activity that requires a combination of real-word experience, IT skills and business acumen. It also calls for working closely with the ransomware victim's IT staff and the cyber insurance provider, if there is one. Since the number one priority of the ransomware victim is operational continuity, it is vital to establish response groups that work effectively, in parallel, and with intimate collaboration. Progent offers the scope of IT skills and the deep bench of personnel to supplement your network staff and recover your network environment quickly and affordably.

Services provided by Progent's ransomware settlement negotiation team include:

  • Establishing the kind of ransomware used in the attack
  • making contact with the hacker
  • Assessing the likelihood of recovery
  • Verifying the TA's decryption capabilities
  • Agreeing on a settlement amount with the ransomware victim and the cyber insurance carrier
  • Negotiating a settlement and schedule with the threat actor
  • Confirming compliance with anti-money laundering laws
  • Carrying out the crypto-currency payment to the hacker
  • Receiving, learning, and using the threat actor's decryptor tool
  • If necessary, contacting the threat actor for technical assistance with the decryption utility
In parallel with the ransom negotiations, Progent's ransomware staff can assist with:
  • Isolating infected endpoints to prevent further progress of the attack
  • Creating digital copies of each breached device and data store in order to perform forensics without interfering with cleanup
  • Installing A/V protection to all virus-free endpoints
  • Recovering files from air-gapped backups or unscathed machines
  • Building a clean environment
  • Remapping and connecting drives to reflect exactly their pre-encryption condition
Once the decryption tool has been mastered, Progent can assist you to recover machines and services to their pre-arrack state. Progent can also assist you to conduct comprehensive forensics and create a report to deliver to the cyber insurance carrier. This report helps you to understand cybersecurity gaps that must be eliminated and suggests steps to be taken to combat subsequent ransomware assaults.

Exfiltration Ransoms
Beyond demanding payment for a decryption utility, modern strains of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Egregor commonly try to steal (or "exfiltrate") information. TAs are then able to require an additional settlement for not publishing this data or selling it. Sadly, there is no method to guarantee that stolen files have been completely erased by the TA. Actually, in numerous cases the TA has limited control about who can access the stolen files. Settling an exfiltration ransom does not eliminate the necessity of engaging the guidance of legal counsel, conducting an investigation into which data were stolen, and sending the required alerts to affected entities. Generally, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has provided remote and onsite network services across the United States for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes consultants who have been awarded advanced certifications in foundation technology platforms such as Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned internationally recognized certifications including CISM, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also has top-tier support in financial management and Enterprise Resource Planning software. This broad array of skills allows Progent to salvage and integrate the undamaged pieces of your network following a ransomware attack and rebuild them quickly into an operational network. Progent has worked with leading insurance providers including Chubb to assist organizations recover from ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Expertise in Rancho Cordova
To get in touch with Progent about crypto-ransomware settlement services in Rancho Cordova, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent's Technical Response Center (TRC) provides national extended hours remote help for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts provide after-hours phone support and online direct network access to troubleshoot and resolve network problems rapidly and economically. The breadth of technical expertise represented by Progent's team of nationwide service engineers makes it possible to escalate even the toughest problems to competent experts as required. For urgent problems, the TRC endeavors to answer your call for service within one hour.

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    Progent's Cisco CCIE-certified networking consultants can help your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.

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    Progent offers access to the cost-effective support of remote Internet connectivity consultants to assist your company to assess or update your ISP services so your Internet access solution meets your business needs. Services provided by Progent include evaluation of your existing bandwidth utilization, vendor and plan analysis and ordering, network provisioning, and overseeing a seamless move to a new ISP and/or service plan. Network provisioning can include optimizing current routers and deploying new ones, implementing firewalls, and designing fault-tolerant BGP configurations.

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    Progent offers national online technical support and troubleshooting services for companies that run environments based on variants of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft Windows products. Online technical support offers optimum leverage for your information technology dollar by extending user efficiency and limiting the time billed for computer analysis and repair. Advanced online support technology and experienced technicians and consultants combine to enable Progent to solve the majority of network problems without squandering time and money by going to your site. In most of situations your IT issues can be dealt with over the phone or via a mix of telephone help and online network analysis. Progent can offer the services of Cisco CCIE network experts and CISSP certified security professionals to assist you with the most difficult network issues.

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    If your office computer system mixes Linux technology with MS Windows, Progent can assist you to incorporate your computers into a unified network that allows all your OS platforms to coexist for simple administration, transparent information exchange, high availability, enhanced throughput, and strong protection. Progent's UNIX/Linux and Microsoft Windows coexistence assistance offerings include IT architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote network help and troubleshooting, on-site technical support, and Help Desk Call Center services.

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    Progent provides technical support for medium size businesses with 100 to 250 network users. The mid-size business or work group has traditionally been an underserved part of the market for IT consulting services. The cost structures and service delivery models of major third-party service organizations make them too costly for the typical small business or small medium business (SMB), which usually relies on a modest information technology budget with which to support an IT system whose advanced technology and sophistication are frequently comparable to the information systems of far bigger companies. Progent's support delivery model, which takes full advantage of remote service, virtual network technology and proactive network monitoring, significantly lowers the IT maintenance costs of a small-medium business while offering the small company with big-company support from professional, IT experts with background in a broad array of small business technologies. If your medium size company or small business is searching for the quality of network help needed for a mid-size office without paying big-company costs, contact Progent.

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    Progent can deliver a wide array of affordable support services to assist your company to deploy, integrate, repair, and manage workstations and laptops based on Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer onsite or remote assistance for individual machines or notebooks or help you to design and carry out a company-wide migration to new or updated OS software and business applications. Progent can also supply engineers and technical workers to help you to prepare for and implement a company relocation or merger organized to cause the least possible interruption to your business.

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    Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, merchants can expand their reach, reduce their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and speed up your return on investment.

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    Progent can assist your organization in any facet of your upgrade to Exchange 2019 such as deploying Windows Server 2019 Core for hosting Exchange; planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and implementing Hyper-V; configuring hardware load balancing; setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.

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    Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all billed services. Unlike some independent consultants or small service firms who provide minimal documentation or specifics of tasks performed, each service delivered by Progent is accompanied by full documentation. Every Progent consultant has use of the service reports sent by every staff member to every customer. The discipline of detailing and organizing support activity results in more effective service and eliminates a slew of common problems such as when a service client is effectively held hostage to a consultant who refuses to release vital service information.

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