Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware needs time to work its way across a network. Because of this, ransomware assaults are commonly launched on weekends and late at night, when support staff may take longer to become aware of a breach and are less able to organize a quick and coordinated response. The more lateral movement ransomware can make inside a target's system, the more time it takes to recover core IT services and damaged files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to assist organizations to carry out the time-critical first step in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware engineers can assist organizations in the Birmingham metro area to identify and isolate infected devices and guard clean resources from being compromised.
If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Birmingham
Modern strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and invade any available backups. Files synched to the cloud can also be corrupted. For a poorly defended environment, this can make system restoration nearly impossible and effectively knocks the IT system back to the beginning. So-called Threat Actors, the hackers responsible for ransomware attack, demand a ransom fee for the decryptors needed to unlock scrambled data. Ransomware assaults also attempt to steal (or "exfiltrate") information and hackers require an additional ransom for not posting this data or selling it. Even if you can restore your network to an acceptable date in time, exfiltration can pose a major issue according to the sensitivity of the stolen data.
The restoration work after a ransomware attack has a number of crucial phases, most of which can be performed in parallel if the recovery workgroup has a sufficient number of members with the required skill sets.
- Quarantine: This urgent initial step involves blocking the sideways spread of ransomware across your network. The more time a ransomware assault is allowed to run unchecked, the longer and more expensive the restoration effort. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware response experts. Quarantine activities include cutting off infected endpoints from the rest of network to block the spread, documenting the environment, and protecting entry points.
- Operational continuity: This involves restoring the network to a basic acceptable degree of functionality with the shortest possible downtime. This effort is usually the highest priority for the targets of the ransomware assault, who often see it as a life-or-death issue for their company. This project also requires the broadest array of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, productivity and line-of-business applications, network topology, and secure endpoint access. Progent's ransomware recovery experts use advanced collaboration tools to coordinate the complicated recovery process. Progent understands the importance of working rapidly, tirelessly, and in unison with a customer's management and IT group to prioritize activity and to put essential services on line again as quickly as possible.
- Data restoration: The work necessary to restore data damaged by a ransomware attack depends on the state of the systems, how many files are encrypted, and what recovery techniques are needed. Ransomware attacks can destroy pivotal databases which, if not properly closed, might have to be rebuilt from the beginning. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server depend on AD, and many ERP and other business-critical platforms are powered by SQL Server. Often some detective work could be required to find undamaged data. For example, undamaged Outlook Email Offline Folder Files may have survived on employees' PCs and laptops that were not connected during the assault.
- Deploying advanced AV/ransomware protection: ProSight ASM utilizes SentinelOne's behavioral analysis technology to offer small and mid-sized companies the advantages of the identical AV tools deployed by some of the world's biggest enterprises such as Netflix, Citi, and Salesforce. By delivering real-time malware filtering, detection, mitigation, repair and analysis in a single integrated platform, Progent's Active Security Monitoring cuts total cost of ownership, simplifies management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with threat actors. This requires close co-operation with the victim and the cyber insurance provider, if any. Services include determining the type of ransomware used in the attack; identifying and establishing communications the hacker; testing decryption capabilities; budgeting a settlement amount with the victim and the cyber insurance provider; establishing a settlement and timeline with the hacker; confirming adherence to anti-money laundering regulations; overseeing the crypto-currency payment to the TA; acquiring, learning, and operating the decryption utility; troubleshooting decryption problems; creating a clean environment; remapping and reconnecting datastores to match exactly their pre-encryption condition; and recovering physical and virtual devices and software services.
- Forensic analysis: This process is aimed at uncovering the ransomware assault's storyline throughout the network from start to finish. This history of the way a ransomware assault progressed within the network helps you to evaluate the impact and uncovers vulnerabilities in policies or work habits that should be corrected to prevent future break-ins. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to look for anomalies. Forensic analysis is commonly assigned a top priority by the insurance carrier. Because forensics can take time, it is vital that other important activities such as business continuity are pursued concurrently. Progent maintains a large roster of IT and security experts with the knowledge and experience required to carry out activities for containment, business resumption, and data restoration without interfering with forensic analysis.
Progent has provided online and onsite network services throughout the United States for over 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes consultants who have been awarded high-level certifications in core technology platforms such as Cisco networking, VMware virtualization, and popular Linux distros. Progent's cybersecurity experts have earned prestigious certifications such as CISM, CISSP, and CRISC. (See Progent's certifications). Progent also has guidance in financial management and Enterprise Resource Planning applications. This broad array of expertise gives Progent the ability to salvage and consolidate the surviving pieces of your information system after a ransomware attack and rebuild them quickly into a functioning network. Progent has worked with leading cyber insurance carriers like Chubb to assist organizations clean up after ransomware assaults.
Contact Progent for Ransomware System Recovery Consulting Services in Birmingham
For ransomware system recovery services in the Birmingham metro area, call Progent at 800-462-8800 or visit Contact Progent.