Crypto-Ransomware : Your Crippling IT Catastrophe
Ransomware  Recovery ConsultantsCrypto-Ransomware has become a modern cyberplague that represents an enterprise-level danger for businesses of all sizes poorly prepared for an assault. Versions of ransomware like the Dharma, Fusob, Bad Rabbit, NotPetya and MongoLock cryptoworms have been circulating for many years and continue to cause harm. Modern strains of crypto-ransomware such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit and Egregor, as well as frequent as yet unnamed viruses, not only encrypt online data but also infiltrate any accessible system protection mechanisms. Files replicated to the cloud can also be rendered useless. In a poorly designed data protection solution, it can render automatic recovery useless and basically sets the entire system back to zero.

Getting back services and data following a ransomware intrusion becomes a sprint against the clock as the targeted organization fights to contain the damage and remove the ransomware and to resume business-critical operations. Since ransomware needs time to move laterally, assaults are frequently launched on weekends, when attacks in many cases take longer to recognize. This compounds the difficulty of quickly assembling and orchestrating a knowledgeable mitigation team.

Progent offers an assortment of support services for securing Fort Lauderdale organizations from ransomware penetrations. Among these are staff education to help recognize and avoid phishing scams, ProSight Active Security Monitoring (ASM) for remote monitoring and management, plus setup and configuration of the latest generation security gateways with artificial intelligence capabilities to rapidly discover and suppress day-zero threats. Progent in addition provides the assistance of seasoned crypto-ransomware recovery professionals with the track record and commitment to rebuild a breached system as quickly as possible.

Progent's Crypto-Ransomware Restoration Support Services
After a crypto-ransomware event, sending the ransom demands in cryptocurrency does not provide any assurance that merciless criminals will provide the keys to decipher any or all of your information. Kaspersky ascertained that 17% of ransomware victims never restored their data after having paid the ransom, resulting in increased losses. The gamble is also very costly. Ryuk ransoms frequently range from fifteen to forty BTC ($120,000 and $400,000). This is greatly higher than the usual ransomware demands, which ZDNET determined to be around $13,000 for small businesses. The alternative is to re-install the key parts of your Information Technology environment. Absent the availability of essential information backups, this calls for a broad complement of skill sets, well-coordinated team management, and the ability to work non-stop until the job is complete.

For two decades, Progent has offered certified expert Information Technology services for companies throughout the United States and has achieved Microsoft's Gold Partnership certification status in the Datacenter and Cloud Productivity competencies. Progent's group of subject matter experts includes engineers who have attained advanced industry certifications in leading technologies such as Microsoft, Cisco, VMware, and popular distributions of Linux. Progent's cybersecurity engineers have garnered internationally-renowned certifications including CISA, CISSP-ISSAP, ISACA CRISC, and SANS GIAC. (Refer to Progent's certifications). Progent in addition has expertise in financial management and ERP application software. This breadth of expertise affords Progent the capability to knowledgably ascertain necessary systems and integrate the surviving pieces of your computer network environment after a ransomware attack and assemble them into a functioning system.

Progent's ransomware team of experts uses best of breed project management tools to orchestrate the complicated recovery process. Progent understands the urgency of working rapidly and together with a client's management and Information Technology staff to prioritize tasks and to put essential services back on-line as soon as humanly possible.

Customer Story: A Successful Ransomware Incident Restoration
A client hired Progent after their company was attacked by the Ryuk crypto-ransomware. Ryuk is thought to have been launched by Northern Korean state hackers, suspected of adopting algorithms leaked from Americaís NSA organization. Ryuk targets specific companies with limited ability to sustain disruption and is one of the most profitable instances of crypto-ransomware. High publicized victims include Data Resolution, a California-based data warehousing and cloud computing firm, and the Chicago Tribune. Progent's client is a small manufacturing company headquartered in Chicago and has around 500 staff members. The Ryuk penetration had paralyzed all business operations and manufacturing capabilities. The majority of the client's system backups had been online at the time of the attack and were eventually encrypted. The client was taking steps for paying the ransom demand (more than $200,000) and hoping for the best, but in the end reached out to Progent.


"I canít tell you enough in regards to the support Progent gave us throughout the most stressful period of (our) companyís survival. We most likely would have paid the criminal gangs except for the confidence the Progent group gave us. That you could get our e-mail system and important servers back into operation faster than 1 week was beyond my wildest dreams. Every single expert I spoke to or texted at Progent was urgently focused on getting us restored and was working breakneck pace to bail us out."

Progent worked together with the client to quickly assess and prioritize the essential services that had to be restored in order to continue company functions:

  • Active Directory
  • Microsoft Exchange Server
  • MRP System
To get going, Progent followed ransomware event mitigation industry best practices by stopping lateral movement and clearing up compromised systems. Progent then started the steps of rebuilding Microsoft AD, the core of enterprise systems built upon Microsoft technology. Microsoft Exchange Server messaging will not work without Active Directory, and the client's MRP system used Microsoft SQL, which depends on Windows AD for security authorization to the information.

Within 48 hours, Progent was able to recover Windows Active Directory to its pre-attack state. Progent then accomplished setup and storage recovery on key servers. All Exchange Server data and configuration information were intact, which facilitated the restore of Exchange. Progent was able to locate intact OST files (Microsoft Outlook Off-Line Data Files) on user PCs in order to recover mail messages. A not too old off-line backup of the customerís accounting systems made them able to restore these vital services back available to users. Although significant work still had to be done to recover completely from the Ryuk damage, essential systems were returned to operations rapidly:


"For the most part, the production line operation survived unscathed and we made all customer deliverables."

Over the next month key milestones in the recovery project were completed in close cooperation between Progent engineers and the client:

  • Internal web sites were returned to operation with no loss of data.
  • The MailStore Exchange Server with over four million archived messages was spun up and available for users.
  • CRM/Customer Orders/Invoicing/Accounts Payable (AP)/AR/Inventory modules were 100% restored.
  • A new Palo Alto 850 firewall was installed and configured.
  • 90% of the desktops and laptops were operational.

"So much of what was accomplished that first week is mostly a blur for me, but we will not soon forget the urgency each of your team put in to give us our company back. I have utilized Progent for the past 10 years, possibly more, and every time Progent has impressed me and delivered. This time was a testament to your capabilities."

Conclusion
A possible company-ending disaster was averted due to dedicated professionals, a wide array of technical expertise, and tight teamwork. Although in retrospect the ransomware penetration described here should have been prevented with modern security technology and ISO/IEC 27001 best practices, team training, and well thought out security procedures for data backup and applying software patches, the reality is that state-sponsored cybercriminals from China, Russia, North Korea and elsewhere are tireless and are not going away. If you do fall victim to a crypto-ransomware attack, feel confident that Progent's roster of professionals has proven experience in crypto-ransomware virus blocking, mitigation, and data restoration.


"So, to Darrin, Matt, Aaron, Dan, Claude, Jesse, Arnaud, Allen and Chris (along with others that were contributing), thanks very much for making it so I could get some sleep after we made it through the initial fire. All of you did an amazing effort, and if anyone that helped is around the Chicago area, a great meal is on me!"

Download the Ransomware Remediation Case Study Datasheet
To review or download a PDF version of this ransomware incident report, click:
Progent's Crypto-Ransomware Virus Recovery Case Study Datasheet. (PDF - 282 KB)

Contact Progent for Ransomware Recovery Consulting in Fort Lauderdale
For ransomware cleanup consulting in the Fort Lauderdale area, call Progent at 800-462-8800 or go to Contact Progent.



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    Progent offers technical support for medium size businesses who have 100 to 250 network users. The mid-size company or work group has traditionally been an overlooked segment of the market for IT consulting expertise. The cost structures and service access practices of large third-party service firms make them excessively costly for the typical small company or small medium business (SMB), which commonly relies on a minimal information technology budget with which to maintain an IT network whose advanced technology and capability are often comparable to the information systems of far larger enterprises. Progent's service delivery model, which takes full advantage of online service, virtual network technology and 24x7 server monitoring, significantly lowers the IT support costs of an SMB while offering the small organization with big-company support from certified, IT experts with background in a broad array of small business technologies. If your mid-sized organization or small business is searching for the quality of IT help appropriate for a mid-size office without paying enterprise costs, call Progent.

  • Network Health Reports Engineers Active Directory Assessment Consultant Services
  • Network Support Contractor 24 Hour Microsoft Support Remote Support Job Burlingame, CA

  • 24/7 Dynamics GP Crystal Reports Network Consulting
    Microsoft Dynamics Power BI Integration Companies

    Microsoft Dynamics GP software offers analysis and reporting features that allow you to track all operations, revenues and expenses, and market trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP reporting support expertise can help you design reports that let you understand your business more thoroughly, turning raw data into useful management information. Progent is able to enhance your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other development environments in order to offer custom business application development and eCommerce solutions that work seamlessly with Dynamics GP/Great Plains.

  • Nevada Phone Support Services Nation Wide Support Small Office Computer Consultant
  • OS X and Cisco Security Remote Support Services Remote Support Mac Penetration Testing
  • On-premises Wireless Site Survey Integration Support Predictive Wi-Fi Site Modeling Remote Support
  • Online Consulting Helpdesk Sharing Cisco Certified Experts Network Consulting Virtual Service Desk
  • Online Office Outlook Learning Online Visio Training IT Service Provider

  • Exchange 2000 Server Upgrade Consultant
    Migration Consulting Exchange 2000 Upgrade

    Progent is among the most qualified IT consulting companies for integrating email and messaging systems powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size companies receive all the advantages of Exchange Server 2000 for common scenarios including updating from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.

  • Online Support Services Virtual Call Desk Economics Top Virtual Help Desk Costs Technical Support Services
  • Onsite Technical Support Exchange 2010 Microsoft Exchange 2010 Upgrade Support
  • Outsourced Programming Amazon Marketplace Web Service integration CISSP Certified Security Amazon MWS integration Design Firms
  • Part-Time CIO Technology Consulting CIO Computer Engineer
  • ProSight ESP Ransomware Defense Technology Professional ProSight ESP Ransomware Defense Services
  • ProSight Email Content Filtering Policies Consultancy Engineer Email Allow Lists
  • ProSight Server and Desktop Management Integration Help and Support ProSight Remote Monitoring and Reporting
  • ProSight Virtual Hosting Specialist Remote ProSight VM Hosting Engineers
  • Professionals Private Cloud Virtual Datacenter Hosting Private Cloud Hosting Engineers
  • Providers Florida Cisco Certified Experts Virginia Network Support Consultant
  • Fort Lauderdale Nephilim Ransomware Repair Broward County Florida, United States
  • QTS Internet Data Center Engineer QTS Data Center Sacramento Consultant
  • Fort Lauderdale Avaddon Ransomware Business-Recovery Fort Lauderdale Florida
  • Red Hat Linux, Sun Solaris, UNIX Network Consultants CentOS Linux, Sun Solaris, UNIX Onsite Technical Support
  • Remote Branch Office Network Support Consultant Colo Online Help

  • ISA 2006 Firewall Consultants
    After Hours Microsoft ISA Server 2006 Specialists

    ISA 2006 is a comprehensive edge gateway that offers a fully integrated application layer firewall, VPN, and web caching platform for protecting the Internet-facing applications of any sized business against a wide variety of attacks. Progent's Microsoft-certified ISA Server experts can help you design, cost-justify, test, implement, customize and manage the any version of ISA Server on your information system.

  • Fort Lauderdale WannaCry Crypto-Ransomware File-Recovery Fort Lauderdale
  • Remote Technical Support Wi-Fi Site Survey and Design Remote Consulting Wireless Site Survey
  • Remote Workers Endpoint Management Setup and Support Remote Workers Endpoint Management Onsite Technical Support

  • IT Consultant Wave 2 wireless controller
    WLAN controller Online Support Services

    Cisco's Catalyst line of wireless controllers simplify the administration of wireless networks by unifying the configuration and control of wireless access points, optimizing wireless performance by reducing the effect of RF congestion, enhancing wireless uptime with rapid failover, and strengthening security by detecting threats and analyzing network traffic based on user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's latest Wi-Fi controller technology.

  • SCDPM 2012 Planning Support Outsourcing Setup and Support SCDPM 2012 Cloud Backup
  • SCDPM 2012 and SharePoint Support and Integration Data Protection Manager 2012 Online Technical Support
  • SCVMM 2016 and Nano Server Integration VMM 2016 Console Online Consulting
  • SQL Server 2014 AlwaysOn Network Consulting SQL Server 2014 In-memory ColumnStore Support Outsourcing
  • Security Cybersecurity Group Urgent CISSP information Systems Audit

  • Cisco Firewall integration Integration Support
    Adaptive Security Device Manager Support and Setup

    Progentís Cisco-Certified network consultants offer professional PIX Firewall support services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat protection, and secure access services. Ranging from small, plug-and-play desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible combination of security, performance and reliability for business networks of all sizes. PIX firewalls are based on a proven, purpose-built platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative tools. Progentís Cisco consultants can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

  • SentinelOne Ransomware Defense Professional SentinelOne Ransomware Protection Consultant
  • Server Skills Transfer Microsoft Certified Partner Training Server
  • Server Virtualization Computer Consultant Server Management Consult

  • Small Office Server Support OS X
    Consolidate OS X

    Progent offers national online phone support and troubleshooting services for businesses that run macOS and OS X networks or whose information systems feature a mix of Apple Mac and Microsoft Windows products. Progent's engineers offer macOS and OS X users a range of services including desktop assistance, upgrading to the latest edition of macOS from legacy versions of Apple macOS or OS X, plus help with Mac applications. Progent can also assist you with iPhone and Apple iPad support, or moving to iCloud services. Remote IT help provides maximum leverage for your information technology budget by protecting user productivity and shortening the hours billed for computer repair services. Advanced remote access technology and skilled service specialists and engineers combine to enable Progent to solve the majority of network issues without wasting time and expense by traveling to your location. In the vast majority of situations your IT problems can be remediated by telephone or via a mix of telephone help and online network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISM premier security professionals to assist you with the toughest system problems.

  • Services Cisco NSS3000 Cisco Smart Business Communications System Professional
  • SharePoint On-site Technical Support Support and Setup Microsoft Office SharePoint Server 2007
  • SharePoint Support and Integration Computer Consultant Microsoft SharePoint 2010

  • Wi-Fi RF Spectrum Analysis for Wi-Fi Consultant
    Immediate WLAN Site Survey Computer Consultant

    Progent's Wi-Fi site survey and predictive modeling make it easy to design, deploy and troubleshoot a Wi-Fi network optimized for your environment, offering your business a WLAN that has the reception, performance, capacity, Quality of Service, data protection, and roaming capability your business needs. Wireless site survey services from Progent include remote predictive modeling for planning a wireless LAN and onsite survey services for validating, optimizing, and debugging a functioning Wi-Fi LAN.

  • Skype for Business disaster recovery Consulting Services Microsoft Expert Consultants Skype for Business and Active Directory
  • Small Business 100 Access Point Support and Setup Small Business WAP121 Technical Consultant
  • Small Business Professionals Small Business Network Consultants
  • Small Business WAP561 Remote Support Services Small Business WAP561 Remote Technical Support
  • Immediate Fort Lauderdale Avaddon Ransomware Mitigation
  • Small Office Network Design Consultant Small Office Assessment
  • Snatch ransomware hot line Consulting Services Sodinokibi ransomware hot line Consulting Services
  • Specialist ProSight Private Cloud Hosting Services Private Cloud Integration Consultancy
  • Specialists Citrix Lab Manager Citrix Disaster Recovery Setup and Support

  • CISSP Certified Cybersecurity Specialist
    CISSP Certified Cybersecurity Consultancy

    Progent's CISSP-certified network security experts can help organizations of all sizes with any facet of information system security. Progent can help implement efficient cybersecurity solutions that protect a small office against advanced malware attacks or Progent can plan, configure, and monitor a comprehensive security environment for hybrid enterprise networks that support onsite, remote, and mobile users sharing IT resources spread over a mix of physical sites and various clouds.

  • Specialists SMS Server 2003 Migration Microsoft Expert Systems Management Server Support and Setup
  • Support CRISC Certified Cybersecurity CRISC Risk Identification Consultant
  • Support and Integration Great Plains Migration Dynamics GP IT Services
  • Fort Lauderdale Maze Ransomware Mitigation Broward County Florida
  • Technology Consulting Services Cisco Firepower 1000 Series Firewalls Cisco ASA 5500-X with Firepower Professional
  • Technology Professional VMware vCloud Suite VMware VCDX Professional
  • Telecommuters Fort Lauderdale Consultants - Conferencing Technology Assistance Broward County Florida, U.S.A. Offsite Workforce Consulting near Fort Lauderdale - Voice/Video Conferencing Systems Consultants Fort Lauderdale Florida, USA
  • Teleworker Integration Technical Consultant Helpdesk for At Home Workers Consultants
  • Top Ranked Fort Lauderdale Ransomware Ryuk Susceptibility Consultation Fort Lauderdale Tamarac Fort Lauderdale Crypto-Ransomware Ryuk Vulnerability Assessment Fort Lauderdale Weston Margate
  • Fort Lauderdale Fort Lauderdale Crypto-Ransomware System-Rebuild
  • Top Ranked Microsoft DPM Offsite Data Backup Service Technical Consultant Consulting Services Data Protection Manager Backup Service
  • Training Professional Macintosh Applications 24x7 Quark Learn
  • Troubleshooting Aironet Wave 2 AP Aironet 3800 Access Point Online Support Services
  • Troubleshooting IT Services for Service Firms Consulting for IT Service Firms Outsourcing
  • Video Conferencing IT Consultants Microsoft Office Communications Server 2007 Online Troubleshooting
  • Virtual Server Consult After Hours Online Help Mission Critical IT Applications
  • WLAN controller Online Support CCIE Certified wireless controller Remote Support Services
  • WSUS Technology Professional SUS Professional
  • Windows 2019 Server IT Consulting Group Windows Server 2012 R2 Tech Support For Small Business
  • Windows 7 Integration Computer Consultants Best Microsoft Windows 7 Upgrade Professional
  • Windows 7 Migration Outsourced IT Support Windows 7 Security Technical Support
  • Fort Lauderdale Conti Ransomware Remediation Fort Lauderdale
  • Windows 7 Migration Technical Support Organizations 24 Hour Microsoft Windows 7 Migration Integration
  • Windows Server 2012R2 Cloud Consultancy 24 Hour Setup and Support Windows Server 2012R2 Storage Spaces
  • Wireless Integration Case Studies Proxim Wireless Case Study
  • Work from Home Employees Consulting and Support Services near me in Fort Lauderdale - Backup Technology Guidance Broward County Florida, America Fort Lauderdale, FL Telecommuters Consulting Services near Fort Lauderdale - Backup/Recovery Technology Guidance

  • Freelance MCSE Contractor Subcontractor
    Contract MCSE Contract Job

    Our Experts Group offers support in key areas such as Macintosh integration and applications; Consulting for Linux-powered, UNIX-based, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Strategic and specialized application support; Chief Information Officer, business analyst, and project logistics services; Special program design and deployment; Web, electronic business, EDI, and client information portal design and deployment; SQL management and performance consulting; Management intelligence consulting; and Telecom systems consulting.


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