Overview of Progent's Ransomware Negotiation Services in Allen
Ransomware Defense ConsultantsProgent is experienced in negotiating ransomware settlements with threat actors. Reaching an acceptable settlement is a complicated exercise that calls for a mix of real-word experience, technical skills and business savvy. It also demands working closely with the cyber-extortion target's IT team and the cyber insurance carrier, if there is one. Since the number one goal of the ransomware target is operational continuity, it is critical to deploy recovery teams that operate efficiently, concurrently, and with intimate collaboration. Progent has the scope of IT skills and the deep bench of personnel to supplement your network staff and restore your network environment quickly and affordably.

Support available from Progent's ransomware negotiation experts include:

  • Determining the kind of ransomware involved in the assault
  • identifying and contacting the hacker persona
  • Assessing the recovery risk
  • Verifying the hacker's decryption capabilities
  • Agreeing on a settlement payment with the victim and the cyber insurance carrier
  • Establishing a settlement amount and timeline with the TA
  • Confirming accordance with anti-money laundering (AML) sanctions
  • Carrying out the crypto-currency disbursement to the TA
  • Receiving, reviewing, and operating the TA's decryptor utility
  • If needed, contacting the hacker for technical assistance with the decryption tool
Concurrent with the settlement negotiations, Progent's ransomware staff can help with:
  • Isolating infected endpoints and data stores to prevent further spread of the assault
  • Creating digital copies of every infected device and data store in order to perform forensics without interfering with recovery
  • Adding A/V agents to all virus-free endpoints
  • Restoring data from offline backups or uncompromised machines
  • Building a pristine recovery environment
  • Remapping and connecting drives to match exactly their pre-attack state
After the decryption utility has been learned, Progent can help you to restore computers and services to their pre-arrack state. Progent can also assist you to perform a forensics investigation and create a report to deliver to the insurance provider. This document identifies cybersecurity vulnerabilities that need to be fixed and suggests actions to be taken to block future ransomware assaults.

Paying Exfiltration Ransoms
In addition to extorting money for a decryption utility, modern strains of ransomware like Ryuk, Maze, DopplePaymer, and Nephilim commonly attempt to exfiltrate files. Hackers are then able to require an additional settlement for not publishing this data or selling it. Unfortunately, there is no method to guarantee that stolen data have been totally deleted by the TA. In fact, in numerous instances the hacker has little control about who can access the stolen files. Paying an exfiltration ransom does not eliminate the necessity of seeking the guidance of legal counsel, conducting an audit on which files were compromised, and sending the required alerts to impacted entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has delivered remote and on-premises IT services throughout the United States for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in foundation technology platforms including Cisco networking, VMware, and major distributions of Linux. Progent's data security consultants have earned internationally recognized certifications such as CISM, CISSP-ISSAP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial management and Enterprise Resource Planning application software. This scope of skills allows Progent to identify and integrate the surviving pieces of your network following a ransomware attack and reconstruct them quickly into a viable network. Progent has collaborated with leading insurance carriers including Chubb to help businesses recover from ransomware assaults.

Contact Progent about Ransomware Settlement Guidance in Allen
To get in touch with Progent about crypto-ransomware settlement guidance in Allen, call Progent at 800-462-8800 or go to Contact Progent.



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    Progent can provide affordable remote assistance to assist you to design, configure, and fix any aspect of your iPhone and Windows integration solution and is available for quick jobs to help you get past specific technical roadblocks or long-term engagements to help you complete business-critical initiatives on time and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you build or support a highly available, secure and scalable network infrastructure that is best suited to your computing model. Progent also offers online or onsite training to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that optimizes the business value of your IT network.

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    Progent's CISM-certified security consultants can help you secure your Mac network through professional services such as running security audits, clean up after virus and worm penetrations, configuring firewalls, integrating safe off-site and mobile connectivity, installing monitoring software for protection against viruses, spam, and malware, and developing a company-wide security strategy adapted for the particular objectives of your corporate information system.

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    For Windows desktop and application virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can assist your company to design a XenDesktop solution that maximizes the strategic value of your IT network; integrate XenDesktop software with your servers, user devices, and peripherals; migrate your older desktop virtualization software to the latest releases of XenDesktop; and provide advanced online troubleshooting. Progent can also instruct your IT staff to follow industry leading practices to maintain your XenDesktop solution effectively.

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    Even if your company has a small network support group and a limited technology budget, your information system can still have the same high availability and responsiveness that once needed a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified IT professionals, the most recent network management products for 24x7 monitoring and threshold alarms, and economical support packages such as a help desk service to keep your mission-critical network applications and hardware up and running.

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    Progent's certified IT experts offer Windows Server 2016 migration consulting services to assist businesses of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.

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    Microsoft Dynamics Customer Relationship Management helps small companies build positive client relationships. Integrated Sales and Customer Service components allow employees to share information to help promote selling success and deliver steady, efficient customer service. Progent can configure the most sensible server and communications environment, including mobile wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can help you integrate Microsoft Dynamics CRM with your sales or customer support databases.

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    Progent's CCIE-certified networking consultants can assist you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's application experts can provide in-depth consulting, software programming, integration assistance, and webinar training for leading business applications that address key areas including ERP and MRP, general accounting, management analytics, web application development, and the Microsoft Office family of business productivity software. As a Microsoft Partner with decades of background providing advanced consulting and troubleshooting services online, Progent can assist small businesses anywhere in the United States to save the lost productivity and expense associated with travel and on-premises activity without compromising the high quality of technical services.

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    Progent can help your organization in any phase of your upgrade to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 Core as a host for Exchange; designing HA architecture for a local, cloud-based or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V virtualization; setting up hardware load balancing (HLB); setting up DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.

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    If your business does not require emergency remote support but expects to need technical services with your network soon, you can save time and money and ensure that the appropriate expertise will be available when you want it by getting in touch with a Progent sales specialist and registering as a customer. For details, phone 800-993-9400 or email information@progent.com.

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    Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, enhancing and repairing SCOM environments and can provide companies of all sizes advanced remote or on-premises consulting services for SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network fabric and both Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or onsite troubleshooting to assist you to remediate serious problems uncovered by System Center 2012 Operations Manager.

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    Progent's Linux consulting services provide small businesses and software developers support for managing and maintaining Linux computers that run with Microsoft-based networks. Progent can give your organization contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide range of expertise offers you a convenient one-stop consulting firm to help you build and manage a protected and reliable cross-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by combining MS Windows with leading Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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    Progent has two decades of background helping small and mid-size businesses to plan, implement, optimize, manage, and debug computer networks that support an at-home workforce.

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    Secure Application Publishing with ISA Server 2006 allows more protection of intranet applications while enabling enhanced productivity by making these resources available to legitimate remote or mobile users. Internet Security and Acceleration Server helps protect corporate applications, services, and data across all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server experts can show you how to plan, deploy, configure, and maintain ISA Server on your network so that your company benefits from a highly functional and economical balance of protection, convenience, and speed.

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