Progent's Ransomware Protection and Restoration Services
Ransomware Solutions ConsultantsRansomware can seriously harm and sometimes destroy a company. Progent has developed services solutions that combine leading-edge machine leaning technology and the skills of certified cybersecurity experts to assist organizations of any size in Chattanooga to defend against or recover from a ransomware assault. These services include network-wide vulnerability evaluations, 24x7 monitoring, ransomware protection using advanced heuristics, and rapid restoration of operations led by Progent's experienced group of ransomware cleanup experts.

Progent's ransomware protection solutions are built to deter ransomware attacks before they damage your company, and to restore compromised networks to productive operation without delay. Progent's ransomware protection services can be provided on-site or online to save time and minimize expenses. Progent has experience working with leading IT insurance providers including Chubb to deliver preparedness reviews, remote monitoring, rapid recovery, ransom settlement negotiation, and forensics.

Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is designed to guide you to take the urgent first step in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware engineer can assist businesses to identify and quarantine breached devices and guard undamaged resources from being compromised. If your Chattanooga network has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For details, see Progent's Ransomware 24x7 Hot Line.

Progent's ProSight Ransomware Preparedness Report: Online Evaluation
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone discussion with a Progent backup/recovery expert. The interview is designed to evaluate your company's ability to block ransomware or recover rapidly following an attack by a ransomware variant such as Ryuk, Maze, Sodinokibi, Mailto (aka Netwalker), Phobos, Snatch or Nephilim. Progent will work with you directly to collect information about your existing AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective security and backup system that minimizes your vulnerability to ransomware and aligns with your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

SentinelOne Dealers and Integration Experts: AI-based Cyberthreat Defense
SentinelOne's Singularity product family is a subscription-based, cloud-centered cyberthreat defense stack that features computer learning software and professional services to provide enterprise-class endpoint detection and response (Singularity Control and Complete) and managed detection and response (Singularity Complete with Vigilance MDR). SentinelOne's small-footprint software agents can be loaded in minutes to protect endpoints against increasingly sophisticated threats such as ransomware, known and zero-day malware, trojans, hacking tool sets, RAM exploits, malicious scripts, invasive macros, and living-off-the-land (LotL) abuse. SentinelOne agents are available for Windows, macOS, Linux, and Kubernetes powered endpoints. Supported deployment models include physical, virtual, VDI, hybrid data centers, and cloud service providers. Since SentinelOne software agents are autonomous, they can provide advanced behavior-based security in real time even when endpoints are not interfaced to the cloud. To find out more about Progent's expertise with SentinelOne Singularity solutions, visit SentinelOne dealers and integration experts.

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that utilizes SentinelOne's cutting edge behavior-based threat analysis technology to guard physical and virtual endpoints against modern malware assaults like ransomware and file-less exploits, which easily get by traditional signature-based anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to address the entire malware attack progression including filtering, infiltration detection, containment, cleanup, and forensics. Key features include single-click rollback with Windows VSS and automatic network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

Ransomware Cleanup Help: Progent's Ransomware Response Team
Progent's ransomware recovery experts can help you to restore a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor. To find out more, visit Progent's ransomware cleanup and business restoration experts.

Ransomware Settlement Negotiation Consulting: Settlement with Ransomware Threat Actors (TAs)
Progent's experienced ransomware settlement negotiation experts can help your business to reach a settlement agreement with threat actors (TAs) after an attack by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim. For more information, see Progent's ransomware negotiation experts.

Ransomware Forensics: Ransomware Forensics Investigation and Reporting Services
Progent's ransomware forensics experts can capture the evidence of a ransomware assault and perform a comprehensive forensics analysis without impeding the processes related to business resumption and data recovery. For details, see Progent's post-attack ransomware forensics investigation and reporting.

Passing Ransomware Cyber Insurance Evaluations
Issuers of cyber insurance have significantly increased the intensity of cybersecurity assessments before beginning or renewing policies. Insurance providers are also investigating whether the response clients give on assessment questionnaires match with the target network before issuing payments. Key areas include:

  • Multi-Factor Authentication (MFA) for all accounts, including administrators, whether on premises or cloud based
  • Immutable backup with copies kept off premises
  • Comprehensive periodic testing of backups including documentation detailing what must be recovered and in what sequence in the event of an emergency
  • Deployment on all servers and endpoints of a modern Next Generation Anti-Virus (NGAV) and Endpoint Detection and Response (EDR) solution like SentinelOne
  • Staying current with software updates
  • Implementation of privileged account management (PAM) software such as BeyondTrust
Progent can help your organization to qualify to begin or renew cyber insurance by providing services like:

Ransomware Removal Case Study: An Example of Progent's Ransomware Removal Experts in Action
Progent's ransomware recovery group utilizes best of breed project management systems to coordinate the sophisticated restoration process. Progent knows the importance of acting swiftly and in unison with a customer's management and Information Technology resources to assign priority to tasks and to put the most important applications back on line as soon as possible. To see a case study of Progent's ransomware recovery team in action, visit Progent's ransomware cleanup and operational restoration services.

Download Datasheet: Progent's Ransomware Endpoint Detection and Response Services
To see a PDF datasheet about Progent's ransomware endpoint detection and response services, click:
Progent's Progent's Ransomware Endpoint Detection and Response Services Datasheet. (PDF - 748 KB)

Contact Progent for Ransomware Protection in Chattanooga
To find out more about Progent's ransomware defense and recovery services for Chattanooga, call Progent at 800-462-8800 or go to Contact Progent.



An index of content::

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    Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and unified email/telephony solutions for companies. Progent provides affordable Exchange Server support services to enhance email security and virus defense, provide high availability email, and facilitate remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support offerings can assist you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.

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    Design and Installation Microsoft SQL Server

    Progent's Microsoft-certified SQL Server application programmers and database administrators offer online expertise to help organizations of all sizes to build, manage, and troubleshoot applications powered by Microsoft's SQL Server RDBMS and Microsoft's .NET framework. Progent's SQL Server consultants can provide support for any element of the application life cycle in environments that can include small office databases to N-tier VLDB applications and enterprise-class data warehousing.

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    Windows and UNIX Professional

    Progent can assist your business to plan and implement a smooth migration from a UNIX-based information system to a network based on Microsoft Windows and suited for supporting Microsoft's powerful office productivity products, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can help you preserve your information and minimize business discontinuity by developing an efficient migration plan that preserves your existing investments in UNIX software and technology. UNIX-to-Windows migration support expertise offered by Progent include analysis of current infrastructure, transition strategy and validation, Exchange migration services, data and application porting, and processor and media transition and economization.

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    Hornetsecurity 365 Total Backup Integration Services

    Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.

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    SonicWall Ransomware Protection Protecting

    Progent's SonicWall firewall consultants can show you how to integrate, manage, and tune SonicWall firewall products including the current SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified cybersecurity experts can help you incorporate SonicWall firewalls into an end-to-end security plan and design security into your business practices.

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    Computer Consultant Small Business Wireless AP

    Cisco's Small Business 100, 300 and 500 series of APs are Linux-powered units designed as value-priced wireless solutions for light workloads. Progent's Cisco CCIE-certified wireless network infrastructure consultants offer online or onsite integration and debugging services to assist you to plan, implement, update, tune, administer and debug Cisco Small Business Wi-Fi AP deployments of any scale or architecture.

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    Hybrid Microsoft 365 integration Technology Consulting

    Microsoft has made a strong effort to enable transparent hybrid environments that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have specific Exchange mailboxes hosted at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist you with any phase of designing, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver occasional support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is successfully completed on time and on budget.

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    Small and Midsize Business Small Office IT Outsourcing

    Progent is a pioneer in affordably providing world-class network help to small companies. Progent's achievement in handling the IT support needs of the chronically underserved small company sector is the combined outcome of key technical and process breakthroughs that have removed much of the traditional costs out of managing network support, injected unmatched professional skill into the support system, and significantly streamlined the repair process.

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    Microsoft Dynamics GP Application Consulting

    Progent's seasoned application designers and programmers can assist your business to create enhancements to Microsoft GP/Great Plains that support the special requirement of your organization while retaining the advantages of seamless Windows integration and connectivity. Progent can also offer expertise with a selection of software development technologies that can be used to create integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.

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    Security patch management Consultants

    Progent's managed services for software and firmware patch management provide businesses of any size a flexible and affordable alternative for assessing, testing, scheduling, implementing, and tracking updates to your servers, endpoints printers, infrastructure appliances such as routers and Wi-Fi APs, and IoT devices such as alarms and robotics.

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    Symantec Firewall Cybersecurity Company

    Progent's Symantec consultants can assist you to support legacy Symantec firewall and VPN products such as the Symantec Raptor and Symantec VelociRaptor line or show you how to upgrade to more recent firewall/VPN technology. Progent can also enable you to design and execute a comprehensive security strategy that can include firewall/VPN devices and software, outsourced security and virus defense services, server and application monitoring products, and formal policies and processes. Progent has the expertise to be your one-stop resource for continuing network support, administration, training, and security consulting.

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    Network Load Balancing Integration

    Progent offers fault tolerant load balancing support covering system load balancing, load balanced applications, network backbone routing, and content dispatching technology including Cisco Content Engine. fault tolerant load balancing technologies for which Progent can provide consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks BIG-IP.

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    Open Now Intrusion Protection Systems Cybersecurity Contractor

    Progent provides companies of any size expert support for Intrusion Protection products and IPsec VPN solutions from major firewall and Virtual Private Network security vendors including Palo Alto Networks, Check Point Software, Juniper, Fortinet, and SonicWall. Progent can help you create a comprehensive security plan and select the right technologies from multiple vendors to support your security goals while sticking within your budget restraints.

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    SIP Trunking Professional

    Progent's Cisco CCIE-certified SIP infrastructure experts can assist you to design, integrate, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based SIP trunks and can provide cost-effective remote or onsite support to help you to migrate smoothly to a productive communications network that offers fast ROI. Progent's certified Microsoft unified communications experts can assist you to configure connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync for connectivity to a SIP PSTN trunk.

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    Progent's Support Program for IT Service Providers lets you take advantage of Progent's information technology experts under your own brand as a transparent extension of your IT services staff.

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    Microsoft Windows 2003 Technical Consultant

    Progent's Microsoft-certified Windows 2003 Server consultants offer computer support and expert consulting services for the complete family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, configuration, update, and maintenance services include network design, installation, project management, in-person and remote network support and repair, Help Desk outsourcing, expert security consulting, comprehensive outsourcing, and expert co-sourcing.

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    Apple MobileMe Online Support

    Progent's experts can provide Mac users a variety of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and email expertise, network protection services, and one-on-one education. Progent can assist clients to migrate to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent can also assist you with iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud services. For business environments based solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of designing, configuring and supporting a network environment that is reliable, safe, fast and able to achieve your organization's objectives.

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  • 24/7 ProSight Server and Desktop Management Technology Consulting Services
    Top Automated Desktop Inventory Remote Technical Support

    ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by checking the health of vital assets that power your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so all potential issues can be resolved before they have a chance to impact your business.

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