Crypto-Ransomware : Your Feared IT Nightmare
Ransomware  Recovery ExpertsRansomware has become an escalating cyberplague that poses an enterprise-level threat for businesses vulnerable to an assault. Multiple generations of ransomware such as CrySIS, WannaCry, Locky, Syskey and MongoLock cryptoworms have been circulating for years and continue to inflict harm. More recent strains of crypto-ransomware such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch and Nephilim, plus more as yet unnamed viruses, not only do encryption of online information but also infect all accessible system backups. Data synched to off-site disaster recovery sites can also be ransomed. In a poorly architected system, this can make automated restore operations useless and effectively sets the entire system back to zero.

Getting back on-line applications and information following a ransomware intrusion becomes a race against time as the victim struggles to contain the damage and eradicate the virus and to restore enterprise-critical activity. Due to the fact that ransomware takes time to replicate, penetrations are usually launched during nights and weekends, when attacks in many cases take more time to recognize. This multiplies the difficulty of promptly mobilizing and organizing a qualified mitigation team.

Progent offers a variety of support services for securing Sandy Springs organizations from ransomware penetrations. Among these are user education to become familiar with and not fall victim to phishing scams, ProSight Active Security Monitoring (ASM) for remote monitoring and management, along with setup and configuration of next-generation security gateways with machine learning technology to intelligently detect and suppress zero-day cyber threats. Progent in addition can provide the services of experienced ransomware recovery engineers with the track record and commitment to reconstruct a breached system as quickly as possible.

Progent's Ransomware Restoration Services
After a ransomware event, paying the ransom in Bitcoin cryptocurrency does not ensure that criminal gangs will respond with the needed keys to unencrypt any or all of your data. Kaspersky ascertained that 17% of crypto-ransomware victims never restored their information even after having sent off the ransom, resulting in more losses. The risk is also costly. Ryuk ransoms often range from fifteen to forty BTC ($120,000 and $400,000). This is greatly above the usual ransomware demands, which ZDNET estimated to be in the range of $13,000 for smaller businesses. The other path is to re-install the essential parts of your IT environment. Absent the availability of essential system backups, this requires a broad complement of IT skills, top notch team management, and the ability to work continuously until the job is done.

For decades, Progent has provided certified expert IT services for companies across the United States and has achieved Microsoft's Gold Partnership certification status in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes engineers who have attained top certifications in foundation technologies including Microsoft, Cisco, VMware, and major distributions of Linux. Progent's security engineers have garnered internationally-renowned industry certifications including CISM, CISSP-ISSAP, CRISC, and SANS GIAC. (See Progent's certifications). Progent also has experience in financial management and ERP applications. This breadth of expertise gives Progent the capability to efficiently ascertain critical systems and consolidate the remaining pieces of your Information Technology environment following a ransomware penetration and rebuild them into a functioning system.

Progent's security team of experts deploys powerful project management systems to orchestrate the complex restoration process. Progent appreciates the urgency of acting quickly and in unison with a client's management and IT staff to assign priority to tasks and to get critical services back online as soon as humanly possible.

Customer Story: A Successful Ransomware Incident Response
A client hired Progent after their network system was penetrated by Ryuk crypto-ransomware. Ryuk is generally considered to have been created by Northern Korean government sponsored hackers, suspected of adopting strategies exposed from the U.S. NSA organization. Ryuk attacks specific companies with little or no room for operational disruption and is one of the most lucrative examples of ransomware. Well Known targets include Data Resolution, a California-based information warehousing and cloud computing company, and the Chicago Tribune. Progent's client is a single-location manufacturing company headquartered in the Chicago metro area with around 500 workers. The Ryuk event had brought down all essential operations and manufacturing processes. Most of the client's data backups had been directly accessible at the beginning of the intrusion and were encrypted. The client was actively seeking loans for paying the ransom (exceeding $200K) and praying for the best, but in the end made the decision to use Progent.

"I canít say enough in regards to the care Progent gave us throughout the most fearful period of (our) companyís existence. We may have had to pay the cybercriminals except for the confidence the Progent team gave us. That you could get our e-mail system and critical servers back sooner than five days was something I thought impossible. Every single expert I interacted with or communicated with at Progent was laser focused on getting us restored and was working 24/7 to bail us out."

Progent worked with the client to rapidly identify and prioritize the essential systems that needed to be recovered to make it possible to continue departmental functions:

  • Active Directory (AD)
  • Exchange Server
  • Accounting and Manufacturing Software
To start, Progent adhered to ransomware incident mitigation industry best practices by halting lateral movement and cleaning systems of viruses. Progent then started the work of bringing back online Microsoft AD, the key technology of enterprise environments built upon Microsoft Windows Server technology. Exchange messaging will not operate without Active Directory, and the client's accounting and MRP applications leveraged Microsoft SQL Server, which depends on Windows AD for security authorization to the databases.

In less than two days, Progent was able to recover Active Directory to its pre-attack state. Progent then charged ahead with setup and hard drive recovery on key applications. All Microsoft Exchange Server schema and configuration information were usable, which facilitated the restore of Exchange. Progent was also able to assemble intact OST data files (Outlook Email Offline Folder Files) on user workstations and laptops in order to recover email data. A not too old offline backup of the businesses financials/ERP software made it possible to restore these required applications back on-line. Although major work was left to recover completely from the Ryuk damage, critical services were restored rapidly:

"For the most part, the assembly line operation survived unscathed and we delivered all customer deliverables."

During the following few weeks important milestones in the restoration process were made in close cooperation between Progent consultants and the client:

  • Self-hosted web sites were returned to operation with no loss of information.
  • The MailStore Microsoft Exchange Server exceeding four million archived emails was restored to operations and accessible to users.
  • CRM/Orders/Invoices/Accounts Payable/AR/Inventory capabilities were 100% recovered.
  • A new Palo Alto 850 security appliance was deployed.
  • Ninety percent of the desktops and laptops were back into operation.

"Much of what was accomplished in the early hours is mostly a blur for me, but we will not forget the commitment all of the team put in to give us our business back. I have utilized Progent for at least 10 years, possibly more, and each time I needed help Progent has come through and delivered as promised. This time was the most impressive ever."

A probable business disaster was dodged through the efforts of dedicated professionals, a wide range of knowledge, and tight collaboration. Although upon completion of forensics the ransomware incident detailed here would have been blocked with current security systems and recognized best practices, team education, and well thought out incident response procedures for backup and keeping systems up to date with security patches, the fact is that state-sponsored criminal cyber gangs from Russia, China and elsewhere are relentless and are not going away. If you do get hit by a ransomware incursion, feel confident that Progent's roster of professionals has a proven track record in ransomware virus defense, remediation, and file disaster recovery.

"So, to Darrin, Matt, Aaron, Dan, Claude, Jesse, Tony and Chris (along with others who were contributing), thanks very much for letting me get rested after we got over the initial push. Everyone did an fabulous job, and if anyone is in the Chicago area, dinner is on me!"

Download the Crypto-Ransomware Cleanup Case Study Datasheet
To review or download a PDF version of this ransomware incident report, please click:
Progent's Ransomware Recovery Case Study Datasheet. (PDF - 282 KB)

File body_ransomware_recovery_contact_city.asp does not exist

An index of content::

  • 24 Hour Suse Linux Help and Support Ubuntu Linux Professional
  • 24-7 Cisco Remote Access Computer Support Consultant Cisco Router Network Support

  • After Hours Meraki 802.11ax AP Migration On-site Technical Support
    Urgent Meraki AP Management Online Technical Support

    Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco appliances for centralized management.

  • 24-7 Dynamics GP/Great Plains Technology Consulting Microsoft Expert Professional Great Plains
  • 24-7 SQL Server 2019 Security and Compliance Professional Integration Support SQL Server 2019 Analysis Services
  • 24-Hour Support and Integration Microsoft Exchange 2016 Upgrade Microsoft Exchange 2016 Upgrade Planning Technical Support

  • Support and Integration Meraki Switch Upgrade
    Support Services Meraki Switch Deployment

    Cisco's Meraki family of switches are intended for environments ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants offer cost-effective online consulting to help your company to design and implement an efficient network architecture that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-based management tools, define policies to ensure security and compliance, develop and test a disaster preparedness strategy, and troubleshoot issues associated with any facet of your Meraki deployment. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a unified networking solution.

  • 24/7 Consultancy System Pilot Testing Lab 24-7 Engineer Load Aggregation Testing
  • 24x7 Microsoft Instant Messaging Consultancy Microsoft Voice over IP Consultant Services
  • 24x7 Microsoft and Cisco Certified Integration Support Microsoft Office Communications Server 2007 Presence Awareness Troubleshooting
  • 24x7 UNIX, Windows Specialists Solaris with Windows Specialist
  • 24x7x365 At Home Workers Sandy Springs Consulting - Set up Guidance Sandy Springs-Cobb County, GA Remote Workers Consultants - Sandy Springs - Connectivity Expertise Sandy Springs-Norcross, Georgia
  • Sandy Springs Lockbit Crypto-Ransomware Recovery Sandy Springs-Cumberland, GA
  • Aironet Wi-Fi Access Point Integration Cisco Mobility Express Consultant Services
  • Amazon MWS development Integration Firm Amazon Marketplace Web Service Development Group

  • Exchange 2000 Server Network Consulting
    Upgrade Consultant Exchange 2000

    Progent is among the most qualified information technology support firms for creating email and messaging systems powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies get the full advantages of Exchange 2000 under common scenarios including updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.

  • BES Express Specialists BlackBerry Enterprise Server Express Network Engineer
  • Best Practices Small Business Computer Consulting Services Microsoft Consulting Best Practices Support Outsourcing
  • Biggest Progent Small Business Network Support Technician Progent Small Office Server Install
  • BlackBerry Desktop Manager Consultant Services BlackBerry Desktop Manager Services
  • BlackBerry Wireless Integration Support BlackBerry Enterprise Server Integration
  • CCNP Certified Troubleshooting Catalyst 9105w Access Point CCIE Certified Catalyst 802.11ax Wireless Network Engineer
  • Catalyst 9105w Access Point Online Troubleshooting Catalyst 9105w Access Point Computer Consultants

  • Onsite Technical Support Co-managed Help Desk
    Urgent Network Engineer Supplemental Help Desk

    Progent's Standard Help Desk Services offer an end-to-end service desk solution that handles all facets of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are provided at a significant discount from Progent's normal desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve challenging issues.

  • Check Point Software Information systems Security Outsourcing Protecting Check Point Security Gateways
  • Cisco Certified Experts Computer Support Help Desk Integration Support 24x7 HelpDesk IT Consultants
  • Cisco Content Distribution Manager Information Technology Consulting Network Load Balanced Support and Help
  • Cisco Information Technology Consultant Cisco Consultancy Sandy Springs-Kennesaw, United States
  • Cisco VPN Consulting VPN Technical Consultant

  • Unified CM SIP gateway Information Technology Consulting
    Collaboration Consultants

    Cisco Unified Communications Manager (Unified CM), previously named CallManager, acts as the core of Cisco's communications and collaboration platform. Cisco Unified CM and Unified Communications Manager Express offer a location-independent IP-PBX by integrating with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's Cisco-certified network consultants offer effective and affordable online and onsite expertise to assist organizations of all sizes to build and maintain CUCM ecosystems by providing Unified Communications Manager integration and troubleshooting services that add optimum business value. Progent's consultants can help with any facet of Unified CM configuration and troubleshooting in areas that include integrating VoIP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server clustering systems for survivability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.

  • Computer Consulting Hyper-V 3.0 Server Biggest Microsoft Hyper-V 3.0 Virtual Machines Computer Consulting
  • Computer Engineer Cisco Spam and Virus Blocker Cisco Voice over IP Consulting
  • Sandy Springs DopplePaymer Ransomware Removal Sandy Springs-Cumberland, Georgia, America
  • Consult Private Cloud Integration Private Clouds for Small Businesses Professionals
  • Consultancy VMware vCenter Orchestrator VMware Site Recovery Manager and NSX Consulting
  • Consultant 64-bit Processing 64-bit Server Computer Consulting
  • Consultants Dynamics GP Web Services 24x7 Dynamics GP Custom Software Integration

  • SonicWall Gateway Security Suite Security Companies
    Cybersecurity Team SonicWall Ransomware Protection

    Progent's certified SonicWall firewall consultants can show you how to deploy, maintain, and tune SonicWall firewall/VPN devices including the current SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall security gateways into a complete security plan and build protection into your corporate operations.

  • Consultants iPad patch management Wi-Fi controllers patch management Consulting Services
  • Consulting ProSight Outbound Email Filtering Specialists Email White Lists
  • Consulting Services Microsoft SBS Server Microsoft Small Business Server 2011 Remote Support Services
  • Consulting Services Virtual Machine Hosting Virtual Machine Hosting Technology Professional
  • Cybersecurity Penetration Testing Technical Support Services Security Penetration Testing Technology Consulting
  • Designers Progent Management Immediate Progent Management Manage
  • Sandy Springs Nephilim Ransomware Data-Recovery Sandy Springs-Buckhead
  • Emergency Microsoft Dynamics GP Partner nearby Sandy Springs - Implementation Consulting Sandy Springs-Cobb County, GA Microsoft Dynamics GP Sandy Springs Dealer - Database Expert Sandy Springs-Dunwoody, Georgia
  • Emergency Microsoft Teams topology Consultant Consulting Microsoft Teams PSTN Gateway
  • Emergency Rhode Island Software Recovery Oregon Professional Services

  • UNIX with Windows Support and Setup
    Solaris with Windows Technology Professional

    If your company operates a UNIX, Linux, or Sun Solaris environment or a mixed-platform IT environment, Progent's CISA and CISSP-premier security specialists can assist your entire enterprise in a wide range of security areas such as security management practices, security architecture and strategies, connection control systems and methodology, applications development security, business processes security, physical security, telecommunications, infrastructure and Internet security, and disaster recovery planning. CISM, CISSP and ISSAP define the basic skills and worldwide standards of knowledge that network security professionals are required to possess. These certification offer IT management the confidence that those who have earned their CISM or CISSP qualification have the background and knowledge to deliver effective security management and engineering services.

  • Engineer Ryuk ransomware protection After Hours ransomware removal and recovery Services
  • Engineer Skype for Business Reverse Proxy Server Consultant Services Skype for Business and Quality Dashboard

  • Exchange 2016 Upgrade Planning Technical Support Services
    Microsoft Exchange Server 2016 Migration Technical Consultant

    Progent can help you in any and all facets of your migration to Exchange Server 2016 including designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring HLB for high-availability CAS services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

  • Enterprise Windows 2000 IT Consultant Internet Data Center Network Consultants
  • Expert Microsoft Certified Windows 2008 Failover Cluster Server Specialists Immediate Consultant Microsoft Windows 2003 Cluster Server
  • Firewall Security Security Audits Fortinet Network Security Audit
  • ISA 2006 Technical Support 24/7/365 Specialists Microsoft ISA Server 2006
  • IT Consultant Windows 10 Provisioning Windows 10 Trusted Boot Integration

  • Top Ranked Reports Amazon Web Services hybrid cloud integration
    Amazon cloud integration Development Group

    Progent can provide cost-effective online consulting to help businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for expandable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, system design and review, testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security. Progent offers advanced expertise with firewalls and VPN technology and can help you deploy cloud-centric or hybrid cloud ecosystems that efficiently integrate Amazon AWS resources. Progent can provide as-needed expertise to assist you to resolve technical roadblocks or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on schedule and within budget.

  • Sandy Springs-Marietta, Georgia, United States Sandy Springs Avaddon Ransomware File-Recovery
  • IT Outsourcing Model Whitepapers Article Advantages of IT Outsourcing
  • Immediate Part-Time Job Microsoft MCTS Support New South Wales Career Microsoft MCITP Remote Support
  • Integration Services PowerPivot for SharePoint SQL Server 2012 xVelocity IT Consultants

  • Exchange 2000 Upgrade Migration Consultants
    Online Support Services Exchange 2000 Server

    Progent is among the most experienced network consulting firms for designing email solutions based on Exchange 2000. Progent specializes in helping small companies get all the benefits of Exchange Server 2000 under typical scenarios such as upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and outsourcing your Exchange 2000 management.

  • Internet Security and Acceleration Server 2006 Consultant Services MCSE Expert Certified ISA Server 2006 Integration Support
  • Sandy Springs NotPetya Ransomware Repair Sandy Springs-Norcross, GA
  • Largest Cisco and Microsoft Certified 64-bit Migration Professionals MCSE Expert Certified 64-bit Processing Consulting Services
  • Linux, Windows Consultant Technical Support Windows, Linux, UNIX, Solaris
  • MS CRM IT Consultant Microsoft Customer Relationship Management Professionals

  • Web Site Expert Development
    Web Commerce Integration Firm

    If you want to revamp your production web site, build internal websites for applications such as HR or worker training, design a powerful web presence for a new business, or generate enterprise-class, data-driven custom web applications, Progent can provide talented and proven web developers. Progent's experts can also help you build and maintain a safe, fault-tolerant server and communications network, including remote and wireless connectivity, to run your web tools.

  • MS Dynamics NAV ERP Technology Consulting Services MS Dynamics NAV ERP Specialist
  • MS SQL Server 2008 IT Consultant Top Ranked MS SQL 2008 Specialists
  • Mac Email client for Exchange Online Help Apple Mac, Entourage, Exchange Engineer
  • Sandy Springs-Fulton County Award Winning Sandy Springs Avaddon Ransomware Rollback
  • Microsoft 365 integration with on-premises environments Online Support Services Troubleshooting Office 365 Portal
  • Microsoft Access development Consult Microsoft Access Web App Programming Companies
  • Microsoft Azure Backup Outsourced Programming Azure enterprise hybrid cloud solutions Consultancy
  • Microsoft Azure firewall configuration Outsourced Programming CISA Certified Security Expert Microsoft Azure enterprise hybrid cloud solutions Technology Professional

  • Immediate Computer Consultants Offsite Employees IP Voice
    Biggest At Home Employees VoIP IT Services

    Progent can assist small and mid-size organizations to implement VoIP solutions to give their telecommuters the benefit of transparent extensions of the corporate phone network.

  • Microsoft Certified Expert Firewall Security Firewall Support Checkpoint Network Consulting
  • Microsoft Certified Expert System Center 2016 Virtual Machine Manager Support Remote Integration Support SCOM 2016
  • Microsoft Certified Partner Power BI Service Developer Firms Power BI Mobile Apps Contract Programming Firm
  • Microsoft Certified System Center 2016 and SSRS Reporting Support Services SCCM 2016 IT Services
  • Microsoft DPM Offsite Data Backup Service Technical Support Microsoft DPM 2010 Backup Service Remote Support Services
  • Sandy Springs Netwalker Crypto-Ransomware File-Recovery Sandy Springs, GA
  • Microsoft Enterprise Resource Planning On-site Support Online Support Services Microsoft NAV Role Centers
  • Microsoft Exchange 2003 Upgrade Remote Troubleshooting Microsoft Exchange Help and Support

  • MongoLock ransomware recovery Engineers
    ransomware cleanup and recovery Services

    Progent's seasoned ransomware recovery experts can help you to rebuild an IT network damaged by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or Locky.

  • Microsoft Exchange 2010 Upgrade Specialists Exchange Server 2010 Upgrade Engineer
  • Microsoft Exchange 2016 Upgrade Planning Technology Consulting Services Microsoft Exchange 2016 Upgrade Planning Configuration
  • Microsoft Exchange Outsource Sandy Springs-Cumberland, Georgia Exchange Server 2013 Computer Service Providers Sandy Springs Georgia
  • Microsoft Exchange Server Computer Engineer Microsoft Exchange Server 2007 Professionals
  • Microsoft Instant Messaging Consulting Services Microsoft Instant Messaging Consulting Services

  • Progent Contact
    Contact Progent

    For small businesses considering Progent's IT outsourcing, design expertise, or technical support services, call 800-993-9400 or send email to

  • Microsoft Office Repair Top Consultancy Services Microsoft Office XP
  • Microsoft Office System Solutions Provider Microsoft Office System Repair
  • Microsoft Operations Manager Computer Consultants Award Winning Remote Monitoring and Reporting Technology Consulting Services
  • Microsoft SMS Server Network Engineer SMS Upgrade Onsite Technical Support

  • Windows Server Essentials Upgrade Engineers
    Consult Windows Server Essentials and SQL Server

    Microsoft Windows Server Essentials is an affordable, entry-level OS that allows small organizations to transition from the older stand-alone on-premises datacenter to the new hybrid computing model that includes local and virtualized cloud-based resources. Progent's Microsoft-certified consultants can provide cost-effective remote consulting and technical support for Windows Server Essentials. Progent can assist you to evaluate the possible business advantages of migrating to Essentials and adopting a hybrid local/cloud-based model for your computing ecosystem. Progent can provide comprehensive project management so you can design and carry out an efficient move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent can also provide ongoing consulting, troubleshooting, and customized training.

  • Microsoft Setup Service Microsoft Office System Networking Group
  • Microsoft Small Business Server 2008 Technology Consulting Services Small Business Server 2008 Onsite Technical Support
  • Microsoft Windows 8.1 Upgrade Computer Consultancy Company Information Technology Consulting Firm Windows 8.1 DirectAccess
  • Microsoft Windows Essential Business Server Remote Support Help and Support Microsoft Windows SBS
  • Mid-sized Company Small Office Computer Consultant Installation Mid-sized Business
  • MySQL RDBMS Programming Company 24 Hour Engineer MySQL WorkBench

  • Consultancy CRISC Certified Risk and Information Systems Control
    24 Hour Engineers CRISC Certified Risk and Information Systems Control Manager

    Progent can provide the guidance of a CRISC-certified risk management consultant to help you to design and implement an enterprise risk management (ERM) solution based on leading practices identified by CRISC and geared to align with your company's risk tolerance, business goals, and budgetary guidelines.

  • Network Architect Firms BlackBerry Wireless Sandy Springs, Georgia BlackBerry BPS Migration Companies Sandy Springs-Buckhead
  • Sandy Springs GA Sandy Springs Netwalker Ransomware Cleanup
  • Network Help Nevada Cisco Certified Expert Georgia Support Team

  • Solaris Online Computer Consultants
    Linux Online Consulting

    Progent provides nationwide online help and troubleshooting services for companies that run Solaris networks or whose IT systems include a combination of Solaris and Microsoft products. Online IT help offers optimum leverage for your IT budget by protecting user efficiency and shortening the time charged for network repair services. Advanced online access technology and experienced service specialists and consultants combine to enable Progent to solve the majority of network issues without wasting time and expense by traveling to your site. In most of situations your IT problems can be dealt with by telephone or via a mix of telephone support and online access. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP premier security specialists to help with the toughest network problems.

  • Network Installation Small Business Small Business Consulting Group
  • Network Support Contract Sacramento Computer Support Contract Sacramento - Rancho Cordova
  • Network Support Service PC Desktop PC Desktop Network Design and Configuration
  • Nexus Switch Scripting Online Help Support Outsourcing Nexus MPLS
  • Office Communications Server Release 2 Information Technology Consulting Video Conferencing Computer Consultant

  • Immediate CRM Technical Support Services
    Online Consulting CRM

    Microsoft Dynamics Customer Relationship Management helps small businesses nurture positive customer interactions. Built-in Sales and Customer Service components enable employees to share data to help promote sales success and offer consistent, efficient customer service. Progent can configure the most sensible server and communications environment, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MSCRM consultant who can show you how to combine Microsoft Dynamics CRM with your sales or customer service data.

  • Office Excel for Mac Instruction Training Mac OS X

  • Top Ranked Design Consultants Oregon
    Montana Information Technology Consultant

    Progentís Technical Response Center (TRC) offers low-cost national after-hours online support for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals offer extended hours phone support and remote secure network connection to isolate and repair technical problems rapidly and economically.

  • Office SharePoint Server 2016 Integration Technical Consultant SharePoint Portal Server

  • SCCM 2016 Security Consultant
    Specialist SCCM 2016 Policy Settings

    Configuration Manager 2016 automates application and device deployment across multiple sites, simplifies security and compliance settings management, keeps track of network assets, guards against corporate data leakage, performs health monitoring, enables safe self service, and offers a common point of control for administering mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can assist your organization with any aspect of designing, installing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid networks.

  • Offsite Workforce Sandy Springs Consultants - Voice/Video Conferencing Systems Expertise Sandy Springs-Buckhead, GA Sandy Springs Work at Home Employees Voice/Video Conferencing Systems Expertise Sandy Springs-Buckhead, GA
  • Online Support Windows 7 Integration Technology Consulting Microsoft Windows 7 Upgrade
  • Online Wireless Site Survey Online Troubleshooting Wi-Fi RF Spectrum Analysis for Wi-Fi Technology Consulting Services
  • Orinda CA MCSE Support Job Opportunities Position MCSE Support Antioch CA
  • Sandy Springs Avaddon Ransomware Mitigation Sandy Springs
  • Outsourcing Windows 2003 Server Windows 2003 Server Specialist
  • PC Desktop Administration Phone Support Services Microsoft Mac and Linux Desktop

  • After Hours wireless IP phones and Cisco Unified Communications Manager Network Consultants
    wireless IP phones and Aironet APs Network Consultant

    Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices intended for professionals who are on the move within office, warehouse, retail or other environments where management requires user endpoints that offer more administrative control, data security and ruggedness than is possible with the Bring-Your-Own-Device style of workplace communications. Successful integration of Cisco's wireless IP phones usually demands that IT teams configure and fine tune numerous components of your Wi-Fi infrastructure such as access points, routers and switches, Cisco wireless LAN controllers, and network management software. Progent's certified experts offer remote and on-premises support to help you build and administer a Cisco wireless VoIP phone deployment by providing integration services that range from debugging the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.

  • ProSight Remote IT Management Consult Network Management Outsourcing Consultants
  • ProSight Spam Filtering Specialist Consultants ProSight Email Virus Filtering
  • ProSight Virtual Server Private Cloud Hosting Specialist ProSight VM Hosting Consult
  • Project Methodology Network Consultation Microsoft Certified Partner Enterprise Services Project Methodology Software Consultant
  • Project Requirements Definition Consultant Services Consultancy Enterprise Project Management
  • QTS Sacramento Colocation Center Specialists QTS Sacramento Internet Data Center Engineers
  • Ransomware Removal and Data Recovery Sandy Springs, GA Ransomware System Rebuild Sandy Springs-Kennesaw, United States
  • Remote Support Hyper-V 3.0 Virtual Virtual Server Administration Website On-site Technical Support
  • Remote Troubleshooting Microsoft Entourage and Exchange Outlook for Mac Engineer
  • Remote Troubleshooting System Center Operations Manager Computer Consulting System Center Operations Manager
  • SCVMM 2012 Templates Support and Help IT Consulting High Availability
  • SQL Server 2014 Computer System Consultant Sandy Springs-Marietta, Georgia SQL Server 2019 Installer Sandy Springs, United States

  • CCIE Help Center
    After Hours MCP Small Business IT Consultant

    Progent provides customers the services of consultants who have earned some of the IT industry's most prestigious certifications. Progent believes that clients have the right to know that their IT support providers have formal training plus extensive practical field experience so that Progent's customers can use Progent's support with trust. In many cases, vendor credentials like the CCIE brings privileges for substantially superior vendor support than is available to non-certified consultants, enabling Progent to offer clients a higher class of IT service. In addition, recognized credentials such as CISSP or ISSEP for IT security can aid enterprise customers to show compliance with regulatory demands by engaging the assistance of recognized IT experts.

  • SQL Server 2019 Online Support Services Professionals SQL Server 2019 Machine Learning Server
  • Sandy Springs At Home Workers Collaboration Technology Assistance Sandy Springs Georgia Work at Home Employees Sandy Springs Consulting Services - Collaboration Systems Expertise Sandy Springs-Marietta, Georgia, America
  • Sandy Springs At Home Workers Help Desk Solutions Expertise Sandy Springs Remote Workforce Call Desk Augmentation Consulting Experts Sandy Springs-Cobb County
  • Sandy Springs At Home Workforce Network Security Systems Expertise Sandy Springs-Cobb County, GA, United States Work from Home Employees Expertise near me in Sandy Springs - Cybersecurity Systems Expertise Sandy Springs-Dunwoody
  • Sandy Springs DopplePaymer Crypto-Ransomware Remediation Sandy Springs-Dunwoody Sandy Springs Dharma Crypto-Ransomware Removal Sandy Springs-Fulton County

  • Network Performance Optimization On-site Support
    Automatic Topology Diagrams Online Consulting

    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to diagram, monitor, enhance and debug their connectivity appliances like switches, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Using cutting-edge RMM technology, WAN Watch makes sure that infrastructure topology maps are always current, copies and manages the configuration of almost all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating time-consuming management processes, WAN Watch can knock hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding appliances that need important updates, or isolating performance problems.

  • Sandy Springs DopplePaymer Ransomware Forensics Sandy Springs Sandy Springs-Dunwoody, Georgia Sandy Springs Phobos Crypto-Ransomware Forensics Analysis
  • Sandy Springs Nephilim Ransomware Recovery Sandy Springs-Fulton County, Georgia Sandy Springs-Cobb County, Georgia Sandy Springs Ransomware Cleanup
  • Sandy Springs Netwalker Crypto-Ransomware System-Rebuild Sandy Springs-Norcross, GA 24 Hour Sandy Springs Egregor Ransomware Cleanup Sandy Springs-Marietta, Georgia
  • Sandy Springs Ransomware Conti protection and ransomware recovery Sandy Springs-Norcross, GA Sandy Springs Ransomware Lockbit Preparedness Assessment Sandy Springs-Dunwoody, United States
  • Sandy Springs Sandy Springs Ransomware Negotiation Support Sandy Springs Avaddon Crypto-Ransomware Settlement Negotiation Consultants Sandy Springs-Dunwoody
  • Sandy Springs Urgent Ransomware Remediation Sandy Springs-Fulton County, Georgia Sandy Springs Emergency Crypto Repair Sandy Springs-Cumberland, GA
  • Sandy Springs MongoLock Ransomware Removal Sandy Springs-Cumberland, GA
  • Sandy Springs-Cobb County Suse Linux, Solaris, UNIX Technical Support Debian Linux, Solaris, UNIX Consultant Sandy Springs-Dunwoody, Georgia, U.S.A.
  • Sandy Springs-Cobb County, GA Sandy Springs Remote Workers Backup Systems Consulting Services Sandy Springs-Cobb County, Georgia Urgent Work at Home Employees Consulting and Support Services - Sandy Springs - Backup/Restore Technology Expertise
  • Sandy Springs-Cumberland, GA Integration Services Microsoft SharePoint Server 2013 Sandy Springs-Cumberland, Georgia, US Microsoft SharePoint Server 2013 Integration
  • Sandy Springs-Fulton County Migration Help Sandy Springs-Fulton County Consolidate
  • Sandy Springs-Norcross, Georgia At Home Workers Sandy Springs Consulting and Support Services - Integration Consulting Experts Sandy Springs-Cumberland, GA Remote Workforce Consulting and Support Services - Sandy Springs - Integration Consulting and Support Services
  • Security Consultants Sandy Springs Georgia Evaluation CISSP Sandy Springs-Fulton County, GA
  • Sandy Springs Crypto-Ransomware Rollback Sandy Springs, Georgia
  • Server Consultant Small Office Small Business IT Outsourcing Small Business

  • Integrated Services Routers Troubleshooting
    2800 ISR Router Professionals

    Cisco has designed an extensive product line of routers including appliances built to provide the security, bandwidth, and availability demanded by customers from small businesses to global enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and system availability. Progent can help you select and configure Cisco routers to establish a solid infrastructure for your network and to make it economical to expand as you add new users, start new offices, deploy new services, extend your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS operating system, such as the Cisco 800 family of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Series Routers.

  • Sandy Springs Avaddon Ransomware Restoration Sandy Springs-Fulton County
  • Service Database Network Consulting Services Documentation Computer Engineer

  • Cisco Prime Infrastructure Computer Consulting
    Aironet 600 Access Point Online Troubleshooting

    Progent's Cisco certified wireless networking consultants can provide affordable online and onsite support for both legacy and current 802.11ac Aironet Wi-Fi access points (APs) and Progent can assist you to plan and maintain Wi-Fi solutions that incorporate indoor and outdoor/ruggedized Aironet APs.

  • SharePoint 2016 MinRole Technical Consultant SharePoint Online Support and Setup
  • Small Business Consulting Firm Small Business Software Recovery
  • Small Business Integration Consultants Networking Consultant Small Office
  • Small Office Network Support Service Small Business Systems Support

  • Windows Server Essentials Specialists
    Windows Server 2012 Essentials Consultancy

    Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile OS that allows small businesses to make the move from the older stand-alone in-house datacenter to the new hybrid networking paradigm that includes both local and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified consultants offer budget-friendly remote consulting and troubleshooting for Windows Server Essentials. Progent can help you to evaluate the possible productivity and cost benefits of moving to Windows Server Essentials and implementing a hybrid local/cloud design for your computing environment. Progent can provide comprehensive project management to help you design and carry out an efficient move to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud applications and services. Progent can also provide as-needed consulting, troubleshooting, and customized training.

  • Specialists Cisco NSS3000 Network Storage Systems Professional Cisco 520 Secure Router

  • CCIE Certified Aironet 1600 Access Point Support
    Aironet Wave 2 Wi-Fi Access Point Technology Consulting

    Progent's Cisco CCIE wireless infrastructure experts can provide online or onsite configuration and debugging support to assist you to design, configure, update, tune, manage and debug Aironet Wi-Fi access point environments of any size or topology. Progent's Cisco wireless controller experts can also assist you to integrate your wireless environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity foundation that is easy to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and setup of Aironet Wi-Fi APs to work with your specific office layout, building structure, and anticipated network traffic.

  • Specialists NetApp MetroCluster Synchronous Replication Top Quality Consulting Services NetApp MetroCluster Disaster Recovery
  • Specialists Windows 2003 Server Windows Server 2003 Consult

  • NetApp Disaster Recovery Specialist
    24x7 NetApp MetroCluster Consult

    Progent can provide enterprise clients the services of a certified NetApp consultant for online or on-premises expertise for NetApp's entire line of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to take care of problems with NetApp SAN storage deployments efficiently based on best practices.

  • Specialists for Sandy Springs IT Support Organizations Sandy Springs-Kennesaw Sandy Springs-Dunwoody, GA 24-Hour Sandy Springs Consulting Support for IT Service Providers

  • Consultants Office 365 Portal
    Exchange Online and on-premises Exchange Online Support Services

    Microsoft has made a strong effort to enable transparent hybrid networks that integrate Office 365 and on-premises Exchange systems. This allows you to have certain mailboxes hosted at your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help your organization with any phase of designing, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is carried out on schedule and on budget.

  • Staffing for Network Support Groups Sandy Springs-Cumberland, GA, United States IT Staff Temps for Network Support Teams Sandy Springs-Cobb County, GA
  • Sun Solaris Outsourcing Support Services Solaris
  • Sun Solaris Remote Services Top Rated Solaris Online Computer Support
  • Supplemental Staffing Technical Consultant Short Term Staffing Support and Setup
  • Sandy Springs-Cobb County, GA, U.S.A. 24/7 Sandy Springs NotPetya Ransomware System-Restore
  • Support and Help Windows Server 2008 Hyper-VI Windows Server 2008 Hyper-VI Consulting Services
  • Symantec VelociRaptor Security Contractor Award Winning Cybersecurity Companies Symantec VPN
  • Sandy Springs Hermes Ransomware Repair Sandy Springs
  • System Center MOM Specialist Remote Monitoring and Reporting Specialists

  • Call Center Sharing Setup and Support
    Supplemental Support Desk Technical Support

    Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Support services are provided at a significant discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to handle complex problems.

  • Technical Support Jabber and Cisco Unified CM Jabber IT Consulting
  • Technical Support Microsoft Dynamics 365 Business Central Applications Consultant Dynamics Business Central
  • Technical Support Services Microsoft Windows 7 Evaluation Windows 7 Help Desk Computer Consultant
  • Technology Consulting Azure Active Directory Active Directory DS Consultant
  • Technology Consulting Project Server 2010 Microsoft Project Server 2013 Application Support
  • Telecommute Jobs FAQ about Network Consultants Contract Job Opportunities FAQ about Cisco Consultant
  • Teleworkers Sandy Springs Consulting Services - IP Voice Technology Consultants Sandy Springs-Fulton County Remote Workforce Consulting Experts - Sandy Springs - VoIP Solutions Consulting Sandy Springs, United States
  • Threat Management Gateway 2010 Help and Support Top Microsoft Forefront TMG Technical Support
  • Top Ranked Internet Service Provider Selection Consultants Professionals Internet Connection
  • Top Ranked Mac Online Help Apple Mac Integration Support
  • UNIX, Windows Technology Professional Windows, UNIX, Solaris Help and Support
  • Urgent IT Outsourcing Examples Article IT Outsourcing Example White Papers
  • Urgent Sandy Springs, Georgia Small Business Outsourcing IT Sandy Springs Administration
  • 24/7 Sandy Springs Ryuk Ransomware Infection Recovery Sandy Springs-Cumberland, Georgia
  • Urgent Wi-Fi VoIP phone integration Network Consultant wireless IP phones and CUCM Computer Consultant
  • Whitepaper Small Business IT Outsourcing IT Outsourcing Advantages Whitepaper
  • Windows 10 Professionals Professionals Microsoft Windows 10 Assessment and Deployment Kit
  • Windows 2000 Server Online Troubleshooting Windows 2000 Server On-site Technical Support
  • Windows Server 2012 R2 Virtual Fibre Channel Online Support Microsoft Windows Server 2012R2 Remote Support Services
  • Windows Server 2016 Design Consultants Sandy Springs, GA Windows Server 2016 System Support

  • Windows Server 2003 Professional
    Windows 2003 Consulting

    Progent's Microsoft-certified Windows 2003 Server consultants offer network support and expert consulting for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Microsoft Windows 2003 upgrade, configuration, administration, and maintenance services include network planning, deployment, project management, in-person and remote network support and troubleshooting, Call Center outsourcing, CISM-certified security consulting, turn-key outsourcing, and cost-effective co-sourcing.

  • Windows Server 2016 and System Center Network Consultant Microsoft Certified Windows Server 2016 Information Assurance Network Consulting
  • Windows, Linux, UNIX, Solaris Consultant Network Consulting Windows and Linux

  • Solaris Online Server Administration
    Solaris Remote Consult

    Progent provides nationwide urgent phone support and troubleshooting services for companies that operate UNIX or Linux networks or whose information systems include a mix of UNIX and Microsoft Windows products. Online technical support offers optimum leverage for your information technology dollar by protecting client productivity and shortening the time charged for computer repair services. Sophisticated remote access utilities and experienced technicians and consultants combine to enable Progent to solve most IT problems without wasting time and money by traveling to your site. In most of cases your IT problems can be remediated by telephone or via a combination of phone help and online network analysis. Progent can make available Cisco certified CCIE network experts and CISM and CISSP certified security professionals to assist with the most challenging system problems.

  • Work from Home Employees Consulting - Sandy Springs - Cloud Integration Technology Consulting and Support Services Sandy Springs Sandy Springs Offsite Workforce Cloud Integration Systems Expertise Sandy Springs, GA
  • Work from Home Employees Sandy Springs Consulting and Support Services - Management Solutions Guidance Sandy Springs Remote Workforce Consulting and Support Services near Sandy Springs - Management Solutions Expertise Sandy Springs-Kennesaw, Georgia
  • network infrastructure documentation management Consultants ProSight SSL management Engineer

  • © 2002-2021 Progent Corporation. All rights reserved.