Overview of Progent's Ransomware Settlement Negotiation Consulting in Des Moines
Ransomware Solutions ExpertsProgent has experience negotiating ransomware settlements with hackers. Reaching an acceptable settlement is a complicated activity that calls for a combination of field experience, IT knowledge and business acumen. It also calls for close co-operation with the cyber-extortion target's IT team and the insurance provider, if there is one. Since the top goal of the ransomware target is operational continuity, it is vital to deploy recovery groups that operate effectively, concurrently, and in close communication. Progent has the scope of technical skills and the depth of experts to complement your network staff and restore your network rapidly and economically.

Support provided by Progent's ransomware negotiation team include:

  • Establishing the kind of ransomware used in the attack
  • making contact with the hacker
  • Evaluating the recovery risk
  • Verifying the TA's decryption capabilities
  • Agreeing on a settlement with the ransomware victim and the cyber insurance carrier
  • Establishing a settlement and schedule with the TA
  • Checking accordance with anti-money laundering (AML) regulations
  • Managing the crypto-currency payment to the hacker
  • Acquiring, learning, and operating the TA's decryptor mechanism
  • If necessary, contacting the threat actor for technical help with the decryption utility
Concurrent with the settlement negotiations, Progent's ransomware team can assist with:
  • Isolating infected endpoints to prevent further progress of the attack
  • Making digital copies of every breached server and endpoint and data store in order to perform forensics without interfering with restoration
  • Adding anti-virus protection to all clean endpoints
  • Restoring files from air-gapped backups or uncompromised machines
  • Building a pristine environment
  • Mapping and reconnecting datastores to reflect precisely their pre-attack condition
Once the decryption utility has been learned, Progent can help you to restore computers and software services to their pre-arrack condition. Progent can also help you to conduct a forensics investigation and create a document to share with the insurance carrier. This document helps you to understand cybersecurity gaps that need to be eliminated and suggests steps that should be performed to combat future ransomware attacks.

Settling Exfiltration Ransoms
In addition to demanding money for a decryption tool, current strains of ransomware such as Ryuk, Maze, Netwalker, and Nephilim commonly try to exfiltrate information. TAs can then demand a separate settlement for not divulging this information on the dark web. Unfortunately, there is no method to be certain that stolen files have been completely deleted by the threat actor. In fact, in numerous cases the threat actor has limited control over who can access the stolen files. Paying an exfiltration ransom does not eliminate the necessity of seeking the guidance of legal counsel, conducting an audit on which files were stolen, and performing the mandated alerts to impacted entities. Generally, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided remote and onsite network services throughout the United States for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes professionals who have been awarded high-level certifications in foundation technology platforms including Cisco infrastructure, VMware, and major distributions of Linux. Progent's data security experts have earned industry-recognized certifications including CISM, CISSP, and GIAC. (See Progent's certifications). Progent also has guidance in financial management and ERP applications. This scope of skills allows Progent to identify and integrate the undamaged parts of your information system after a ransomware assault and reconstruct them quickly into an operational system. Progent has worked with top cyber insurance providers including Chubb to assist businesses recover from ransomware assaults.

Contact Progent about Ransomware Settlement Guidance in Des Moines
To contact with Progent about ransomware settlement negotiation expertise in Des Moines, phone Progent at 800-462-8800 or go to Contact Progent.

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    Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or on-premises consulting services to assist you to design, deploy, manage and debug a modern backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup technology.

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    Progent's Cisco-certified IP phone and video IP phone consultants can assist you to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy VoIP products to the newest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously branded CallManager, or with Cisco Unified Communications Manager Express to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager applications like Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's consultants can provide support with any facet of Cisco IP Phone integration including reviewing dial plans, setting up SIP trunking, installing Cisco ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco SRST systems for high availability.

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    Progent's Cisco CCIE-certified IP phone and video IP phone experts can help your business to integrate, maintain, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, formerly branded CallManager, or with Cisco Unified CM Express to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Unified CM apps such as Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent can provide support with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, deploying Cisco ISR routers with CUBE internetworking support, and creating UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.

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    For enterprise project management support, Progent offers the services of senior information technology professionals with decades of background in IT management, application development, and business process design for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to help enterprise customers adhere to best practices to make sure strategic projects are successfully completed on time and on budget.

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