Ransomware : Your Crippling IT Nightmare
Crypto-Ransomware  Remediation ConsultantsRansomware has become a modern cyber pandemic that represents an existential threat for organizations unprepared for an assault. Multiple generations of crypto-ransomware like the Reveton, CryptoWall, Locky, SamSam and MongoLock cryptoworms have been around for years and still cause destruction. More recent variants of ransomware like Ryuk, Maze, Sodinokibi, DopplePaymer, Lockbit and Egregor, plus frequent as yet unnamed viruses, not only do encryption of on-line information but also infect most configured system restores and backups. Information synchronized to the cloud can also be corrupted. In a poorly architected environment, it can make any restore operations useless and basically sets the network back to zero.

Getting back online services and information after a crypto-ransomware intrusion becomes a sprint against time as the targeted organization tries its best to contain the damage and clear the ransomware and to restore mission-critical activity. Since ransomware needs time to spread, assaults are frequently launched during weekends and nights, when attacks are likely to take longer to recognize. This compounds the difficulty of quickly marshalling and coordinating a knowledgeable mitigation team.

Progent offers a variety of services for protecting Grand Rapids organizations from crypto-ransomware events. Among these are user training to help identify and not fall victim to phishing exploits, ProSight Active Security Monitoring (ASM) for remote monitoring and management, along with installation of the latest generation security solutions with artificial intelligence technology to quickly discover and quarantine zero-day threats. Progent also provides the services of seasoned crypto-ransomware recovery engineers with the skills and perseverance to re-deploy a compromised environment as quickly as possible.

Progent's Crypto-Ransomware Recovery Support Services
After a ransomware penetration, sending the ransom demands in Bitcoin cryptocurrency does not provide any assurance that cyber criminals will provide the keys to decrypt any or all of your information. Kaspersky determined that 17% of crypto-ransomware victims never restored their information after having sent off the ransom, resulting in more losses. The gamble is also costly. Ryuk ransoms often range from 15-40 BTC ($120,000 and $400,000). This is greatly above the typical crypto-ransomware demands, which ZDNET estimated to be in the range of $13,000 for small businesses. The alternative is to setup from scratch the essential components of your IT environment. Absent access to essential data backups, this calls for a broad range of skill sets, professional team management, and the capability to work 24x7 until the task is done.

For decades, Progent has offered professional Information Technology services for businesses throughout the US and has achieved Microsoft's Partnership certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have been awarded high-level certifications in important technologies such as Microsoft, Cisco, VMware, and popular distributions of Linux. Progent's security specialists have earned internationally-recognized industry certifications including CISM, CISSP-ISSAP, CRISC, and SANS GIAC. (Visit Progent's certifications). Progent also has experience with accounting and ERP application software. This breadth of expertise affords Progent the capability to rapidly understand necessary systems and integrate the remaining parts of your network system following a crypto-ransomware penetration and rebuild them into an operational network.

Progent's ransomware team of experts utilizes state-of-the-art project management tools to coordinate the complicated recovery process. Progent appreciates the urgency of acting rapidly and in concert with a client's management and IT team members to assign priority to tasks and to put critical services back on-line as soon as possible.

Customer Case Study: A Successful Ransomware Attack Recovery
A customer hired Progent after their network system was penetrated by Ryuk ransomware virus. Ryuk is believed to have been launched by Northern Korean state hackers, possibly adopting strategies leaked from the U.S. NSA organization. Ryuk attacks specific businesses with little ability to sustain disruption and is among the most lucrative iterations of crypto-ransomware. High publicized victims include Data Resolution, a California-based information warehousing and cloud computing company, and the Chicago Tribune. Progent's customer is a single-location manufacturing company located in the Chicago metro area with around 500 employees. The Ryuk attack had shut down all essential operations and manufacturing processes. The majority of the client's data protection had been online at the beginning of the intrusion and were destroyed. The client considered paying the ransom demand (in excess of $200,000) and praying for the best, but ultimately utilized Progent.


"I canít say enough in regards to the expertise Progent provided us during the most fearful period of (our) companyís life. We may have had to pay the hackers behind this attack except for the confidence the Progent experts provided us. The fact that you were able to get our messaging and essential applications back on-line faster than a week was incredible. Every single staff member I spoke to or communicated with at Progent was laser focused on getting us restored and was working day and night on our behalf."

Progent worked with the client to quickly identify and assign priority to the critical services that needed to be recovered in order to continue company operations:

  • Active Directory
  • E-Mail
  • Accounting/MRP
To begin, Progent adhered to ransomware event response industry best practices by isolating and clearing up compromised systems. Progent then initiated the steps of recovering Microsoft Active Directory, the foundation of enterprise networks built upon Microsoft Windows Server technology. Microsoft Exchange messaging will not operate without Windows AD, and the client's financials and MRP applications leveraged Microsoft SQL Server, which needs Active Directory for authentication to the information.

In less than two days, Progent was able to restore Windows Active Directory to its pre-intrusion state. Progent then completed reinstallations and storage recovery on mission critical systems. All Microsoft Exchange Server data and configuration information were intact, which greatly helped the rebuild of Exchange. Progent was able to collect non-encrypted OST files (Microsoft Outlook Off-Line Data Files) on staff workstations and laptops in order to recover mail data. A recent offline backup of the customerís accounting/ERP systems made it possible to restore these required services back online for users. Although major work remained to recover completely from the Ryuk event, the most important services were returned to operations quickly:


"For the most part, the manufacturing operation was never shut down and we made all customer shipments."

During the next couple of weeks critical milestones in the restoration process were made through close collaboration between Progent engineers and the client:

  • Self-hosted web sites were brought back up with no loss of information.
  • The MailStore Server containing more than four million archived emails was brought on-line and available for users.
  • CRM/Product Ordering/Invoicing/Accounts Payable/Accounts Receivables/Inventory functions were fully recovered.
  • A new Palo Alto Networks 850 firewall was set up.
  • Nearly all of the user desktops were operational.

"So much of what was accomplished during the initial response is mostly a haze for me, but our team will not forget the urgency all of the team accomplished to give us our business back. Iíve utilized Progent for the past ten years, maybe more, and every time I needed help Progent has shined and delivered as promised. This time was no exception but maybe more Herculean."

Conclusion
A likely business-killing disaster was avoided by top-tier experts, a wide range of subject matter expertise, and close collaboration. Although upon completion of forensics the ransomware virus attack detailed here would have been blocked with current security technology and NIST Cybersecurity Framework or ISO/IEC 27001 best practices, user education, and well designed incident response procedures for data protection and applying software patches, the reality remains that state-sponsored cybercriminals from China, Russia, North Korea and elsewhere are tireless and are an ongoing threat. If you do fall victim to a ransomware incursion, feel confident that Progent's team of professionals has a proven track record in crypto-ransomware virus blocking, removal, and file recovery.


"So, to Darrin, Matt, Aaron, Dan, Claude, Jesse, Tony and Chris (along with others who were involved), thanks very much for making it so I could get some sleep after we got through the initial fire. Everyone did an impressive job, and if any of your team is visiting the Chicago area, a great meal is the least I can do!"

Download the Crypto-Ransomware Cleanup Case Study Datasheet
To read or download a PDF version of this case study, please click:
Progent's Ransomware Incident Recovery Case Study Datasheet. (PDF - 282 KB)

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    Progent's Microsoft-certified consultants can assist your business to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy device and application management platform or assist you to enhance your existing SCCM 2012 environment to accommodate your changing IT requirements. Also, Progent can assist you to create a software foundation that extracts the most value from SCCM 2012 by providing expertise with related Microsoft technologies such as ADDS, SQL Server and SQL Server Reporting Services (SSRS), and IIS.

  • Macintosh OSX Network Consulting Apple OS X Remote Troubleshooting

  • Wi-Fi access point patch management Professionals
    Router patch management Professionals

    Progent's support services for software and firmware patch management offer businesses of all sizes a flexible and affordable alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like scanners, network appliances such as routers and wireless access points, and Internet-of-Things (IoT) devices such as sensors and robotics.

  • Meraki Traffic Shaping Support and Setup CCIE Certified Meraki Wi-Fi 6 AP Migration Technical Consultant
  • Microsoft AD Technology Professional Windows Active Directory Network Engineer
  • Microsoft Azure Virtual Machines Developer Consultant Services Azure Disaster Recovery
  • Microsoft CRM On-site Technical Support Top Rated Word Specialists

  • 24 Hour Windows Server 2008 R2 Setup and Support
    Support and Integration Windows Server 2008 DirectAccess

    Microsoft Windows Server 2008 is an important step forward in making IT networks more protected and fault tolerant, easier to virtualize and manage, higher performing, and able to offer a better environment for web publishing. Progent can assist your business benefit fully from the improvements built into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, tech support, education, temporary staffing, network monitoring, and security expertise.

  • Microsoft Certified Intune Conditional Access Computer Consultants Intune SCCM Integration Specialist
  • Microsoft Certified Solution Provider Emergency Microsoft Partner Assessment
  • Microsoft Exchange 2016 Network Consult Microsoft Exchange Migration Onsite and Remote Support
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  • Microsoft Lync Server Instant Messaging Remote Technical Support Lync Server 2013 and SharePoint Professional
  • Microsoft Office 2000 Networking Support Microsoft Office System Small Business IT Outsourcing
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  • Microsoft Proxy Server Remote Consulting Remote Technology Consulting Services Microsoft ISA Server
  • Microsoft SQL Server Integration Support 24-7 SQL Server Replication Consultant Services

  • Automatic Fail-over Computer Consultant
    Redundant Network Troubleshooting

    Progent's Cisco-certified network experts can help you create an economical, high availability Internet connection solution that can deliver 24x7 Internet connectivity through a wide range of fault tolerant Internet access products and services including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide CCIE professionals to show you how to apply the most current technology for 24x7 Internet connectivity to implement an economical, completely redundant Internet interface with automatic failover and other features to deliver zero-downtime Internet connections.

  • Microsoft Windows 2000 Technical Support Microsoft Windows 2000 Remote Support Services

  • Small Business Network Configuration
    Small Company IT Services

    If you have a company information system with 10 to 50 network clients, Progent's IT outsourcing services free your organization from dependence on an individual freelance service provider while giving you cost-effective and reliable access to enterprise-class network support. By providing network consulting help when you require it, offering specialized expertise for key technologies, delivering value-added support such as 24x7 server monitoring, and charging only for services you receive, Progent gives you an economical way for optimizing the business value of your small business network. Progent is the smart way for small businesses to create and maintain a robust and secure IT network and to benefit from fast access to the experienced help typically available only to businesses who are able to afford a large internal IT group.

  • Microsoft Windows 7 Evaluation Remote Technical Support Microsoft Windows 7 Evaluation Remote Support
  • Microsoft Windows Server 2003 Cluster On-site Technical Support Technical Support Non-stop Clustered Servers
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  • Microsoft and Cisco Certified Expert System Design Information Technology Consulting Firm 24/7 Relocation Consulting

  • Microsoft Dynamics Power BI Contract Programming Firm
    Dynamics GP FRx Consultant

    Dynamics GP software includes analytics and reporting features that let you track all operations, revenues and expenses, and sales trends with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting support expertise can help you create reports that let you understand your business more completely, turning uncooked data into useful management information. Progent can enhance your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other development environments in order to deliver custom line-of-business application development and web commerce applications that integrate seamlessly with Dynamics GP/Great Plains.

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  • Network Consultant Freelance Jobs Microsoft MCSA Freelancing Job
  • Network Consulting SQL Server 2016 Enterprise Consultants SQL Server 2016 and Excel

  • SQL Server 2017 Automatic Database Tuning Engineer
    SQL Server 2017 Management Studio Professional

    Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business benefits of migrating to SQL Server 2017 and can help your organization to plan and implement a smooth migration of your current SQL Server environment to any deployment model including local, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support ranging from as-needed design review or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on schedule and on budget.

  • Network Consulting Service Grand Rapids, MI Grand Rapids, Michigan IT Outsourcing Company
  • Network Consulting Windows, UNIX, Solaris 24x7 Integration Services Windows, UNIX, Solaris
  • Network Designers Windows 10 Compatibility Testing Windows 10 Training IT Services

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    IT Consulting SQL Server Configuration Manager

    Progent offers the support of certified engineers and experienced database application developers, database administrators, project management experts, network infrastructure architects, disaster recovery specialists, and security consultants to help you to evaluate the likely benefits of SQL Server 2012 for your organization, install pilot environments at your site or at Progent's test lab, plan and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and configure an efficient and secure IT infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.

  • OS X Online Consultants OS X Computer Network Providers
  • On-site Support Microsoft Windows 2000 IT Services Windows 2000
  • Online Power BI Training Small Business IT Consulting Firms Live Online Microsoft Access Training
  • Online Support Microsoft IM Infrastructure Instant Messaging Technology Professional
  • Online Support SBS 2003 SBS 2008 Integration Support

  • NetDocuments Migration Engineer
    24x7 NetDocuments Search Specialist

    NetDocuments (NetDocs) is a leading cloud-based document management system designed for law practices. Progent offers remote access to NetDocuments experts to help legal departments and law firms to plan, configure, administer, tune, or debug a document management system (DMS) environment based on NetDocuments.

  • Onsite Wireless Site Survey Integration Support Engineer On-premises Wireless Site Survey
  • Power BI Report Server Contract Programming Firm Programming Power BI Service
  • ProSight ESP Behavior-based Antivirus Technology Professional Android Security Consulting
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  • Cisco Firepower Configuration On-site Support
    ASA 5500-X Firewall with Firepower Consultant

    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement over Cisco's popular ASA 5500-X security appliances and offer centralized control of modern security features such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to design and execute a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's cloud-based services to create and centrally manage IT ecosystems that include local offices, data centers, and cloud resources.

  • ProSight Email Denial of Service Protection Consult 24/7 Professional Email Bayesian Analysis
  • ProSight client credential management Professionals ProSight IP address management Professional
  • Professionals Online Microsoft Office 365 Training Online Crystal Reports Training Professional

  • Solaris with Windows Consult
    UNIX with Windows Professionals

    If your business network combines UNIX, Linux or Solaris platforms with Windows, Progent can show you how to incorporate your IT resources into a cohesive network that permits all your operating systems to run side by side for simple administration, seamless dataflow, high dependability, enhanced performance, and tight security. Progent's UNIX and MS Windows coexistence assistance services include network infrastructure integration and service, consulting for Windows services for UNIX, online server monitoring and management, online technical support and repair, in-person technical support, and Help Desk outsourcing.

  • Professionals VMware SRM and NSX Disaster Recovery VMware Site Recovery Manager Compliance Consultancy
  • Programmer Amazon Marketplace Web Service integration Top Amazon Marketplace Web Service development training Programming Firm

  • Wave 2 Wi-Fi controller Specialist
    After Hours Wave 2 wireless controller Online Troubleshooting

    Cisco's Catalyst family of wireless controllers streamline the management of Wi-Fi LANs by unifying the provisioning and control of wireless APs, tuning wireless throughput by reducing the effect of RF congestion, enhancing Wi-Fi uptime with fast auto-failover, and strengthening security by detecting cyber threats and filtering network traffic according to user type and locale. Progent can help you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or carry out an efficient transition to Cisco's modern wireless controller technology.

  • Programming Firms XTML Award Winning Programming Firm JAVA
  • Remote Catalyst Wi-Fi 6 AP Placement Support Outsourcing Catalyst Wi-Fi 6 AP Computer Consultant
  • Remote Emergency Grand Rapids Ransomware Removal Glendale Award Winning Grand Rapids CryptoLocker Repair Glendale, CA

  • Microsoft Expert SQL Developer
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    Progent's Microsoft-certified SQL Server developers and database administrators offer online expertise to help businesses of any size to create, administer, and troubleshoot applications powered by Microsoft's SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server experts can provide support for any phase of application development in solutions that range from small business or departmental databases to VLDB applications and enterprise-class data warehousing.

  • Remote Microsoft Certified Partner Dynamics GP Accounting Computer Consultant Dynamics GP Power BI Technical Support
  • Remote Monitoring and Reporting Onsite Technical Support MOM 2007 IT Consultant
  • Remote Server Monitoring Integration Support Remote Server Management Engineer
  • Remote Workers Consulting near Grand Rapids - Collaboration Systems Consulting Top Quality Grand Rapids Telecommuters Collaboration Solutions Consultants San Fernando Valley

  • CCNP Certified Catalyst 9120AX Access Point Professionals
    Catalyst Wi-Fi 6 AP Placement Consultants

    Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 WAP consultants can provide affordable online and onsite support for Catalyst Wi-Fi 6 wireless APs.

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  • Grand Rapids Hermes Ransomware System-Restore Glendale California
  • SMS Server Migration Technical Support Services Onsite Technical Support SMS Server Migration
  • SQL Server 2017 Adaptive Query Processing Online Support Remote Consulting SQL Server 2017 Data Mining
  • San Fernando Valley Grand Rapids Teleworkers Cybersecurity Systems Consultants Telecommuters Grand Rapids Consulting Experts - Cybersecurity Systems Consulting Los Angeles County, America
  • Server Management Engineer Server Management Technology Consulting

  • 24 Hour Redhat Linux Online Help
    Ubuntu Linux Consulting Services

    Progent's Linux support services provide small businesses and software developers assistance with managing and maintaining Linux computers that run with Microsoft-based technology. Progent can give your organization contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This broad array of expertise offers you an easy single consulting firm to help you create and maintain a protected and reliable mixed-platform network and communications solution that supports Linux and Microsoft coexistence by integrating Windows with leading Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

  • Server patch management Professionals Urgent Firewall patch management Consultant
  • Setup Windows 7 64-bit Upgrade Windows 7 Migration Configuration
  • SharePoint Consultants Gerald Ford International Airport, U.S.A. SharePoint 2013 Support and Integration

  • Palo Alto Networks PAN-OS Technology Consulting Services
    Palo Alto Networks VPN Information Technology Consulting

    Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks firewalls to create a next-generation security environment that spans your data center and cloud-based assets and guards all users anywhere with any endpoint device.

  • Small Business IT Specialists Small Business Small Business IT Support

  • Microsoft Certified Consulting Services SQL Server 2012 xVelocity
    SQL Server 2012 Reporting Services IT Consultant

    Progent offers the expertise of Microsoft-certified consultants and seasoned software programmers, database administrators, project management experts, network infrastructure engineers, disaster recovery/business continuity planning specialists, and security consultants to help you to evaluate the likely benefits of SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and define a cost-effective and secure IT infrastructure that lets you maximize the business benefit of SQL Server 2012.

  • Software patch management services Professional Cisco switch patch management Specialists
  • Solaris-Windows Upgrade Consulting Solaris Migration
  • Specialists Cisco 520 Router Cisco VoIP Engineer
  • Specialists for Grand Rapids Computer Support Organizations Glendale, Los Angeles County Glendale, Los Angeles County, USA Consulting Services for IT Support Providers nearby Grand Rapids - Transparent Short-Term Support Team Expansion
  • Support and Setup Microsoft Exchange 2003 Exchange 2003 Network Consulting
  • Support and Setup UNIX with Windows Windows, UNIX, Solaris Consultant
  • System Center 2016 Amazon AWS Integration Remote Support System Center 2016 and Windows 10 Integration IT Consulting
  • SyteLine ERP Consultant Services 24-Hour Infor SyteLine CloudSuite Process Improvement Consultancy
  • Technology Consulting Services Remote Access Cisco Virtual Private Network Consultant
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  • Top Quality Computer Consultant Exchange 2013 In-Place Hold Support and Setup Exchange 2013 EAC
  • Ubuntu Linux, Solaris, UNIX Professional Grand Rapids Fedora Linux, Solaris, UNIX Remote Troubleshooting Grand Rapids Muskegon Holland, United States
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  • Unified Attendant Console Consulting Services Unified Contact Center Express (Unified CCX) Support and Integration
  • Unified Communications Manager Express Configuration Technology Consulting CUBE

  • Integrated Services Routers Remote Troubleshooting
    Online Consulting ASR 9000 Router

    Cisco offers a full array of routers that includes routers designed to deliver the security, performance, and reliability demanded by customers from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network availability. Progent can help you choose and integrate Cisco routers to establish a reliable foundation for your IT system and to make it economical to grow as you add new users, start new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers help with a range of routers based on Cisco's IOS operating system, such as Cisco's 800 series of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus older 1700 and 2600 Routers.

  • Urgent Cisco Certified Experts Grand Rapids Network Support Consultants Biggest Grand Rapids-Kent County Tech Consulting
  • Urgent WLAN controller Specialist WLAN controller On-site Support
  • VMware Cross vCenter NSX Consultant Services Specialist VMware vCloud Director vCD
  • Virtual Machine Hosting Professional Private Cloud Virtual Datacenter Hosting Consultants
  • Virtual Office Job CISSP Engineer Grand Rapids Microsoft Remote Engineer Part-Time Job Grand Rapids Michigan

  • Windows 8 Consultant Services
    Microsoft Windows 8.1 Consultancy

    Progent's engineers can provide a range of network consulting services to help organizations of any size to install, manage, and troubleshoot environments that incorporate workstations, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For larger organizations, Progent's senior project management consultants can help create testing environments to assess Microsoft Windows 8.1 and plan and implement Windows 8.1 deployment projects based on proven methodologies.

  • Voice over IP Consultants Online Troubleshooting Microsoft VoIP
  • Wave 2 wireless controller Support and Help 24-Hour prime infrastructure Network Consultant

  • SQL Server 2019 Standard Support Outsourcing
    24-7 Technology Consulting Services SQL Server 2019 Express

    Progent's Microsoft-certified SQL Server 2019 consultants can help your organization to assess the advantages for migrating to SQL Server 2019 and can provide fast remote or on-premises contact with experts in system planning and deployment, software programming, database administration, and cybersecurity.

  • Web Site Contract Development Crystal Reports Programming

  • Office 365 Deployment Readiness IT Consultant
    IT Consultant Exchange admin center

    Office 365 Exchange Online allows you to use cloud-resident servers, mailboxes and other Exchange infrastructure to reduce capital costs and management hassle. You can use Exchange Online to host all your mailboxes, or you can run a hybrid architecture that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable remote technical support to help your organizations to assess the benefits of Office 365 Exchange Online, plan a solution that fits your business needs and budget, implement an efficient move from your current Exchange organization to one that includes Exchange Online, train your IT staff and end users, and deliver as-needed consulting and technical support.

  • Windows 7 Wireless Configuration Microsoft Windows 7 Professional
  • Windows Server 2008 Security Support Services Technical Consultant Windows Server 2008 DirectAccess
  • Windows Server 2012R2 Cloud Engineer After Hours Windows Server 2012 R2 Hyper-V Virtual Switch Integration Support
  • Windows Server Essentials Compliance Consulting Windows Server Essentials Server Backup Consultant Services

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