Progent's Ransomware Defense and Restoration Services
Ransomware Defense and Recovery ConsultantsRansomware can cripple or even wipe out a business. Progent offers specialized solutions that combine leading-edge machine leaning techniques and the skills of certified data security consultants to assist organizations of all sizes in Grand Rapids to protect against or clean up after a crypto-ransomware attack. Progent's services include enterprise-wide vulnerability reports, continuous remote monitoring, ransomware filtering based on advanced heuristics, and rapid restoration of operations guided by Progent's veteran team of mitigation consultants.

Progent's crypto-ransomware protection services are designed to stop ransomware attacks before they damage your company, and to return compromised IT systems to ongoing operation as quickly as possible. Progent's ransomware defense solutions are delivered online to conserve time and control expenses, and Progent has experience working with top cyber insurance companies like Chubb to offer preparedness assessments, non-stop monitoring, rapid cleanup, settlement negotiation, and forensics.

Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is intended to help organizations to take the urgent first phase in responding to a ransomware assault by containing the malware. Progent's online ransomware engineer can assist you to identify and isolate breached servers and endpoints and guard clean resources from being compromised. If your Grand Rapids system has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For details, see Progent's Ransomware 24x7 Hot Line.

ProSight Ransomware Preparedness Report: Online Assessment Service
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent backup/recovery expert. The interview is intended to help assess your company's preparedness to counter ransomware or recover rapidly after an attack by a ransomware strain such as Ryuk, Maze, Sodinokibi, Mailto (aka Netwalker), Phobos, LockBit or Egregor. Progent will work with you directly to gather information about your existing AV defense and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy an efficient security and backup/recovery system that reduces your exposure to ransomware and aligns with your company's needs. For additional information, see The ProSight Ransomware Preparedness Report Service.

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that utilizes SentinelOne's cutting edge behavior-based threat analysis technology to guard physical and virtual endpoints against modern malware assaults like ransomware and email phishing, which easily get by traditional signature-matching AV products. ProSight ASM protects local and cloud-based resources and provides a unified platform to address the entire threat lifecycle including blocking, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include one-click rollback with Windows VSS and real-time system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

Ransomware Cleanup Help: Progent's Ransomware Response Consulting Support
Progent's ransomware recovery consultants can help your business to reconstruct a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor. To find out more, see Progent's ransomware removal and operational continuity experts.

Ransomware Settlement Negotiation Expertise: Negotiation with Ransomware Threat Actors
Progent's experienced ransomware negotiation consultants can help your business to negotiate a settlement with threat actors following an attack by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor. For details, refer to Progent's ransomware negotiation experts.

Ransomware Forensics: Ransomware Forensics Investigation and Reporting Services
Progent's ransomware forensics consultants can capture the system state after a ransomware attack and perform a detailed forensics investigation without impeding the processes required for operational resumption and data recovery. For details, refer to Progent's post-attack ransomware forensics analysis and reporting services.

Passing Ransomware Cyber Insurance Assessments
Issuers of cyber insurance have significantly expanded the depth of cybersecurity assessments before beginning or renewing policies. Insurance companies are also investigating whether the answers organizations provide on evaluation questionnaires align with the customer's environment before issuing payments. Critical areas include:

  • Multi-Factor Authentication (MFA) for all accounts, including administrators, whether on premises or in the cloud
  • Immutable backup with copies stored off premises
  • Comprehensive testing of backups plus documentation detailing what must be recovered and in what sequence in case of an emergency
  • Implementation on all servers and endpoints of an advanced Next Generation Anti-Virus (NGAV) and Endpoint Detection and Response (EDR) solution like SentinelOne
  • Keeping current with software/firmware updates and patches
  • Deployment of privileged account management (PAM) software like CyberArk
Progent can assist you to qualify to begin or renew cybersecurity insurance by delivering services such as:

Ransomware Recovery Case Study: An Example of Progent's Ransomware Removal Experts in Action
Progent's ransomware recovery team deploys best of breed project management applications to orchestrate the complicated restoration process. Progent appreciates the importance of acting rapidly and in unison with a customer's management and Information Technology staff to assign priority to tasks and to get critical services back online as fast as possible. To see a case study of Progent's ransomware recovery experts at work, see Progent's ransomware cleanup and operational continuity consulting.

Download Datasheet: Progent's Ransomware Endpoint Detection and Response Services
For a PDF datasheet about Progent's ransomware endpoint protection and response services, click:
Progent's Progent's Ransomware Endpoint Detection and Response (EDR) Services Datasheet. (PDF - 748 KB)

Contact Progent for Ransomware Protection in Grand Rapids
To find out more about Progent's ransomware protection and recovery expertise for Grand Rapids, reach out to Progent at 800-462-8800 or go to Contact Progent.

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    Cisco has designed a full array of routers that includes appliances built to deliver the security, performance, and availability demanded by customers from branch offices to global enterprises. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and system availability. Progent can show you how to choose and configure Cisco routers to build a reliable foundation for your IT system and to make it economical to expand as you support new users, open new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS operating system, such as the Cisco 800 series of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for the network core, plus older 3600 and 3700 Series Routers.

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    Dynamics GP Remote Troubleshooting

    Progent can help you prepare and execute an efficient migration to Microsoft Dynamics GP so that you preserve your information, strengthen your protection, modernize your analytics, take complete advantage of Microsoft Office integration, and reduce productivity disruption by creating and following a smart migration plan. Progent can also help educate new Microsoft Dynamics GP 2010 users so you don't lose productivity. Progent can improve your financial reports and management analytics by providing Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce specialized line-of-business software and eCommerce programs that integrate transparently with Microsoft Dynamics GP 2010/Great Plains 2010.

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    Top Quality Microsoft CRM Configuration

    Progent's team of application experts can provide advanced consulting, custom programming, integration assistance, and online classes for popular applications that address vital areas including ERP and MRP, general accounting, business analytics, web commerce application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of experience providing advanced consulting and troubleshooting services remotely, Progent can assist clients anywhere in the U.S. to save the lost productivity and fees related to travel and on-premises visits without compromising the high quality of technical support.

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    Server growth wreaks havoc on IT budgets and management resources. Server reduction via a virtual architecture promises lower TCO of hardware and quicker return on investment, more leveraged utilization of physical computers, simplified operations, enhanced system uptime, and easier manageability. Typical uses for virtual servers include hardware consolidation, low-cost platforms for line-of-business legacy applications based on obsolete operating systems, and affordable quarantine of software development or evaluation environments from production systems.

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    Progent can assist your organization in any phase of your upgrade to Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning high availability (HA) architecture for a local, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and configuring Outlook clients.

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    Widows Server 2012 R2 Hyper-V improves virtualization in key areas including secure multitenancy, flexible network infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can assist your business to benefit from Hyper-V to deploy and maintain virtual servers to cut IT costs and improve productivity.

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    Microsoft Certified Dynamics GP 2015 SmartList Designer Expert Development

    Dynamics GP 2015 R2 features a new architecture that improves cloud integration, supports popular handheld devices, permits one-time sign-on with Microsoft Azure AD, and strengthens security. Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, extends the Web Client, and adds more than 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants have the depth and breadth of technical skills and experience to address the critical technical and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will maximize the return on your investment in this powerful product.

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  • SQL Server 2012 Specialist Top Quality Network Engineer Power View
  • SQL Server 2019 Standard Onsite Technical Support Engineer SQL Server 2019 SSRS
  • Security Technical Support Grand Rapids, Kent County, USA Firewall IT Services Grand Rapids Muskegon Holland
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  • Shared Computer Support Help Desk Computer Consultants Shared Help Desk Ticketing Specialists
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  • Symantec Security Auditor Symantec Security Cybersecurity Firms
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    CISM Security Management Consultants

    Progent can provide the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee defines the core capabilities and worldwide standards of skill that IT security professionals are expected to master. It gives executive management the assurance that consultants who have qualified for their CISM certification have the experience and capability to provide effective security management and consulting services.

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    Progent's SonicWall firewall experts can help you deploy, manage, and update SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 2040 products. Progent's CISM and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into a complete network protection solution and build protection into your business practices.

  • Top Quality Information Transfer Technical Consultant Online Troubleshooting Expert Training

  • Biggest Engineer SQL Server 2016 AlwaysOn Availability Groups
    Microsoft Certified Partner SQL Server 2016 AlwaysOn Availability Groups Network Consulting

    SQL Server 2016 introduces major improvements in speed, scale, data security, uptime, mobile computing support, plus integrated business intelligence. Innovations include PolyBase for handling structured and unstructured databases in one appliance for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and seamless management of local and cloud resources. Progent's Microsoft-certified consulting team can provide online and on-premises support to assist businesses of all sizes to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products such as Windows Server, Exchange, SharePoint, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.

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  • Computer Consultancy Services Small Business
    Immediate Server Installation Small Office

    Progent is a leader in cost-effectively providing world-class IT help to small businesses. Progent's success in addressing the network service needs of the chronically underserviced small company sector is the cumulative outcome of key technical and process innovations that have removed much of the conventional expenses out of administering IT support, injected unprecedented professional skill into the IT service mechanism, and dramatically accelerated the solution cycle.

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    Progent's support services for patch management provide businesses of all sizes a flexible and affordable alternative for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your servers, such as printers and scanners, infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.

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  • Urgent Microsoft Financial Software Professional Support Services Dynamics GP Software
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  • Windows Server 2022 upgrade Professional Windows Server 2022 Encrypted Networks Consulting

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    Juniper Junos Network and Security Manager Auditor

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

  • Wireless Consultant Services Office Wireless Technology Consulting Services
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  • Top Quality Windows Server 2019 and SQL Server Troubleshooting
    Windows Server 2019 USB Drive Witness IT Consultants

    Progent's Windows Server 2019 disaster recovery/business continuity planning experts can assist your organization to plan and deploy a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

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