Progent's Ransomware Defense and Restoration Services
Ransomware Defense ExpertsRansomware can cripple or even destroy a company. Progent has developed specialized services that marshal advanced AI technology and the knowledge certified data security experts to help organizations of any size in Grand Rapids to defend against or recover from a a crypto-ransomware attack. These services include enterprise-wide preparedness reports, 24x7 remote monitoring, ransomware defense based on machine learning, and fast recovery led by Progent's experienced group of ransomware cleanup consultants.

Progent's ransomware protection services are built to stop ransomware assaults before they stop your company, and to return compromised IT systems to productive operation as quickly as possible. Progent's ransomware defense services are delivered remotely to conserve time and minimize costs, and Progent has experience working with top IT insurance providers like Chubb to deliver vulnerability assessments, non-stop monitoring, fast recovery, settlement negotiation, and post-attack forensics.

Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is designed to assist organizations to complete the time-critical first phase in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineer can assist businesses to locate and quarantine breached servers and endpoints and guard clean resources from being compromised. If your Grand Rapids network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For details, visit Progent's Ransomware 24x7 Hot Line.

ProSight Ransomware Vulnerability Report: Online Evaluation
The ProSight Ransomware Preparedness Report is an affordable service built around a phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your company's ability either to block ransomware or recover rapidly after an assault by a ransomware strain like Ryuk, Maze, Sodinokibi, Netwalker, Phobos, Snatch or Egregor. Progent will consult with you directly to collect information about your current AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to build a cost-effective AV and backup/recovery system that reduces your vulnerability to a ransomware attack and meets your business needs. For details, see The ProSight Ransomware Preparedness Report Service.

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior machine learning technology to defend physical and virtual endpoint devices against modern malware assaults like ransomware and email phishing, which routinely escape traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to automate the entire threat progression including protection, detection, mitigation, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

Ransomware Recovery Services: Progent's Ransomware Response Consulting Support
Progent's ransomware recovery experts can help your business to rebuild an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor. To find out more, see Progent's ransomware removal and operational restoration experts.

Ransomware Settlement Negotiation Consulting: Settlement Negotiation with Ransomware Threat Actors (TAs)
Progent's experienced ransomware settlement negotiation experts can assist you to reach a settlement agreement with threat actors (TAs) following an assault by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor. For details, see Progent's ransomware settlement experts.

Ransomware Forensics: Post-attack Ransomware Forensics Analysis and Reporting Services
Progent's ransomware forensics experts can save the evidence of a ransomware assault and carry out a comprehensive forensics analysis without interfering with the processes related to business continuity and data restoration. For details, see Progent's post-attack ransomware forensics analysis and reporting services.

Ransomware Recovery Case Study: An Example of Progent's Ransomware Recovery Team in Action
Progent's ransomware recovery team utilizes powerful project management tools to coordinate the sophisticated restoration process. Progent understands the importance of working rapidly and in unison with a client's management and IT resources to assign priority to tasks and to put essential services back online as soon as possible. To read a case study of Progent's ransomware response team at work, see Progent's ransomware cleanup and operational restoration consulting.

Contact Progent for Ransomware Solutions in Grand Rapids
For more information about Progent's ransomware protection and restoration services for Grand Rapids, call Progent at 800-462-8800 or go to Contact Progent.



An index of content::

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    Progent wants to find staff-level, solutions-oriented Microsoft certified engineers with Microsoft Certified Systems Engineer certification; Cisco accredited network consultants who have Cisco CCNP or CCIE credentials; security consultants who have CISSP or CISM or comparable security credentials; and advanced system architecture consultants with experience in mobile solutions, wireless connectivity, high availability, business continuity, data protection, and VMware. Progent also is hiring employees who can work on our team of helpdesk service specialists and remote troubleshooting experts. In addition, We are seeking experienced managers able to operate productively in our fast-paced, virtual office culture.

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  • Windows 10 Edge Computer Consultants
    Microsoft Windows 10 ADK Professional

    Progent's Microsoft-certified consultants can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Online and onsite assessment and upgrade services for Windows 10 provided by Progent's experts include ROI estimates, project coordination, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter connectivity, data and identity security, automated deployment and management, network optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and users, and post-migration consulting support.

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  • Skype for Business Chat Engineer
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    Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can enhance the functionality of Exchange, SharePoint Server and Office desktop or Microsoft 365 and simplify administration via integration with Active Directory. Lync can also reduce capital and operational costs by doing away with VoIP equipment and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications consultants offer online and onsite support to assist your company to manage and troubleshoot your existing Lync 2010 deployment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also assist your organization to design and execute a smooth Skype for Business migration or a migration to Microsoft Teams.

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    Computer Engineer Shared Call Center

    Progentís Shared Call Center service allows your IT organization to split the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of veteran technical support engineers and matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling end-user service requests, ticketing, responsibility, status tracking, and reporting.

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    Progent can provide you with experts who can customize your Microsoft Business Solutions ERP, MRP, and accounting system programs to suit your unique company needs. Progentís Microsoft consultants offer experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also provides custom e-Commerce consulting support for secure, corporate-wide information sharing plus interfacing with CRM packages.

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  • Data Protection Manager 2016 Troubleshooting IT Consultant
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    Microsoft System Center 2016 Data Protection Manager provides near-continuous backup and easy restore capabilities for Microsoft-based environment. Data Protection Manager 2016 offers application-aware backup for key workloads such as SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, supports VMs hosted by Windows Hyper-V and VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to design, deploy, manage, and repair a multi-site backup/recovery system built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from an older release of DPM or from a legacy system, and Progent can optimize your SCDPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployments. Progent can provide remote or onsite support and can provide occasional guidance to help you through technical bottlenecks or deliver comprehensive project management or co-management services to make sure you complete your Data Protection Manager 2016 deployment on time and on budget.

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    Windows Server 2008 R2 offers high levels of speed, security, availability, scalability, and flexibility that accelerate output of local, branch office, and mobile users. Progent's Microsoft-certified professionals can deliver cost-effective online engineering, technical support, and education services to help you to plan, execute, and maintain Windows Server 2008 R2 in order to add significant strategic value to your network.

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    Citrix has developed a comprehensive family of platforms that provide enterprise-grade manageability, expandability, and responsiveness for server virtualization and for centralized delivery of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can help your company to assess the strategic advantages of Citrix virtualization products and help you plan, validate, deploy, optimize, and maintain Citrix solutions.

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  • Linux Remote Specialists
    Linux RedHat Remote Professional

    Progent provides nationwide urgent technical support and troubleshooting services for companies that operate environments based on variants of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Remote technical support provides optimum leverage for your information technology budget by protecting user efficiency and shortening the time charged for computer repair services. Sophisticated remote support utilities and experienced technicians and consultants combine to enable Progent to handle most network problems without squandering time and money by traveling to your location. In most of situations your IT problems can be remediated over the phone or via a mix of phone help and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP and ISSAP certified security specialists to help you with the toughest network problems.

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    Citrix offers a powerful family of platforms that provide enterprise-grade manageability, scalability, and performance for server virtualization and for server-based delivery of virtual Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix offers XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can assist your company to assess the strategic benefits of Citrix technology and help you design, validate, deploy, optimize, and support Citrix solutions.

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    Progent's consultants can assist you with every phase of Microsoft Azure integration such as needs analysis, readiness evaluation, solution design, pre-production testing, deployment, automated management, performance optimization, license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can assist you to configure and debug firewalls and VPN connections so that your users can securely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you integrate key Microsoft platforms to work in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist you to create a hybrid cloud environment that seamlessly combines physical datacenters with Azure services.

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  • Skype for Business high availability Engineer
    Skype for Business and SharePoint Professional

    Progent's consultants can provide online and onsite consulting services for companies of all sizes to assess the benefits of migrating to Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan an on-premises, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Microsoft or Microsoft 365; set up HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can assist you design and verify a security environment for your Skype for Business deployment that is compliant with government and industry standards.

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