Ransomware : Your Worst Information Technology Catastrophe
Ransomware  Remediation ProfessionalsCrypto-Ransomware has become a too-frequent cyber pandemic that presents an existential threat for businesses of all sizes poorly prepared for an assault. Different versions of crypto-ransomware such as CryptoLocker, CryptoWall, Locky, SamSam and MongoLock cryptoworms have been circulating for a long time and still inflict harm. Newer strains of ransomware such as Ryuk, Maze, Sodinokibi, Netwalker, Conti and Nephilim, plus more unnamed malware, not only do encryption of online data files but also infiltrate any available system restores and backups. Data synched to cloud environments can also be encrypted. In a poorly designed system, it can render automatic restore operations useless and effectively knocks the network back to square one.

Retrieving services and data after a crypto-ransomware event becomes a sprint against the clock as the targeted business fights to contain and cleanup the virus and to resume business-critical activity. Because ransomware takes time to move laterally, assaults are frequently sprung at night, when successful penetrations in many cases take more time to recognize. This multiplies the difficulty of rapidly mobilizing and orchestrating a capable response team.

Progent makes available an assortment of solutions for protecting Colorado Springs enterprises from crypto-ransomware events. These include staff training to become familiar with and avoid phishing exploits, ProSight Active Security Monitoring (ASM) for endpoint detection and response utilizing SentinelOne's AI-based threat protection to identify and suppress day-zero malware attacks. Progent in addition offers the services of veteran crypto-ransomware recovery consultants with the skills and perseverance to re-deploy a compromised environment as soon as possible.

Progent's Ransomware Recovery Services
After a ransomware penetration, even paying the ransom in cryptocurrency does not guarantee that merciless criminals will return the needed keys to decipher any of your data. Kaspersky estimated that 17% of crypto-ransomware victims never recovered their data even after having paid the ransom, resulting in more losses. The gamble is also expensive. Ryuk ransoms often range from fifteen to forty BTC ($120,000 and $400,000). This is well above the usual crypto-ransomware demands, which ZDNET estimated to be approximately $13,000 for small organizations. The fallback is to re-install the vital elements of your Information Technology environment. Without access to complete information backups, this requires a broad complement of skill sets, professional team management, and the willingness to work 24x7 until the recovery project is done.

For decades, Progent has made available expert IT services for businesses throughout the United States and has earned Microsoft's Partnership certification in the Datacenter and Cloud Productivity competencies. Progent's pool of subject matter experts includes consultants who have attained high-level industry certifications in important technologies such as Microsoft, Cisco, VMware, and popular distributions of Linux. Progent's cyber security specialists have garnered internationally-renowned industry certifications including CISM, CISSP, CRISC, and SANS GIAC. (Visit Progent's certifications). Progent also has expertise in accounting and ERP applications. This breadth of experience provides Progent the ability to quickly determine important systems and organize the surviving pieces of your IT environment following a ransomware event and configure them into a functioning network.

Progent's recovery team of experts uses best of breed project management applications to coordinate the complex restoration process. Progent knows the urgency of working swiftly and in unison with a client's management and Information Technology resources to assign priority to tasks and to put essential systems back on-line as fast as possible.

Client Case Study: A Successful Ransomware Incident Restoration
A customer escalated to Progent after their organization was penetrated by Ryuk ransomware virus. Ryuk is generally considered to have been developed by Northern Korean government sponsored hackers, possibly using strategies exposed from the U.S. National Security Agency. Ryuk seeks specific companies with little or no room for operational disruption and is among the most lucrative examples of ransomware malware. Headline victims include Data Resolution, a California-based info warehousing and cloud computing business, and the Chicago Tribune. Progent's customer is a regional manufacturing business headquartered in the Chicago metro area with around 500 employees. The Ryuk attack had frozen all company operations and manufacturing processes. Most of the client's data backups had been online at the start of the attack and were damaged. The client was taking steps for paying the ransom (more than $200,000) and praying for good luck, but in the end reached out to Progent.


"I can't tell you enough about the help Progent provided us during the most fearful time of (our) businesses survival. We may have had to pay the cybercriminals if it wasn't for the confidence the Progent experts afforded us. The fact that you could get our e-mail system and important applications back on-line faster than one week was something I thought impossible. Each person I got help from or texted at Progent was amazingly focused on getting our company operational and was working at all hours on our behalf."

Progent worked with the customer to quickly get our arms around and prioritize the essential services that needed to be recovered to make it possible to continue company functions:

  • Microsoft Active Directory
  • Electronic Messaging
  • Financials/MRP
To start, Progent followed Anti-virus incident mitigation best practices by halting lateral movement and removing active viruses. Progent then began the work of recovering Windows Active Directory, the foundation of enterprise networks built upon Microsoft technology. Exchange email will not work without Active Directory, and the customer's financials and MRP applications utilized Microsoft SQL, which requires Active Directory for security authorization to the information.

In less than 2 days, Progent was able to re-build Windows Active Directory to its pre-penetration state. Progent then charged ahead with setup and storage recovery on needed systems. All Exchange Server ties and attributes were intact, which greatly helped the restore of Exchange. Progent was also able to locate non-encrypted OST files (Microsoft Outlook Offline Folder Files) on various desktop computers in order to recover mail information. A recent offline backup of the customer's accounting/MRP systems made it possible to return these essential applications back available to users. Although significant work remained to recover fully from the Ryuk attack, essential services were restored rapidly:


"For the most part, the production manufacturing operation did not miss a beat and we produced all customer shipments."

During the next few weeks key milestones in the restoration project were achieved through tight collaboration between Progent consultants and the customer:

  • Self-hosted web applications were returned to operation with no loss of information.
  • The MailStore Microsoft Exchange Server exceeding four million historical emails was brought on-line and accessible to users.
  • CRM/Orders/Invoices/AP/AR/Inventory Control functions were 100% operational.
  • A new Palo Alto Networks 850 firewall was installed.
  • Ninety percent of the user desktops and notebooks were operational.

"So much of what happened those first few days is nearly entirely a fog for me, but I will not forget the dedication all of your team accomplished to help get our company back. I've been working with Progent for the past 10 years, maybe more, and each time Progent has outperformed my expectations and delivered as promised. This event was a Herculean accomplishment."

Conclusion
A likely business-killing catastrophe was avoided with hard-working experts, a broad array of knowledge, and tight teamwork. Although in post mortem the ransomware virus penetration described here would have been identified and prevented with advanced security technology and recognized best practices, user and IT administrator education, and well thought out security procedures for backup and applying software patches, the reality is that state-sponsored cybercriminals from Russia, North Korea and elsewhere are relentless and are an ongoing threat. If you do get hit by a crypto-ransomware virus, remember that Progent's roster of experts has proven experience in ransomware virus defense, remediation, and data restoration.


"So, to Darrin, Matt, Aaron, Dan, Claude, Jesse, Arnaud, Allen, Tony and Chris (along with others that were helping), thank you for letting me get some sleep after we made it over the initial fire. Everyone did an incredible job, and if anyone that helped is around the Chicago area, dinner is on me!"

Download the Crypto-Ransomware Remediation Case Study Datasheet
To review or download a PDF version of this ransomware incident report, please click:
Progent's Ransomware Recovery Case Study Datasheet. (PDF - 282 KB)

Contact Progent for Ransomware System Restoration Expertise in Colorado Springs
For ransomware recovery consulting services in the Colorado Springs metro area, call Progent at 800-462-8800 or see Contact Progent.



An index of content::

  • .NET Development Firm Integration Accounting System
  • 24-7 Network Consulting Helpdesk for At Home Workers Professional Call Desk for Remote Workforce
  • 24-Hour 64-bit Processing Engineers After Hours Consultants 64-bit Migration
  • 24-Hour Technical Consultant Small Business Remote Troubleshooting Small Business
  • 24/7 Virtual Server Administration Website Online Support Services 24-Hour On-site Technical Support Microsoft Hyper-V 3.0 Server Consolidation
  • 24/7 Windows Server 2012 R2 Multitenancy Online Technical Support Windows Server 2012R2 upgrade Specialists
  • 24x7 Development Companies Amazon EC2 AMI Cisco and Microsoft Amazon S3 integration Engineer
  • 24x7 Small Business Tech Small Business Specialists
  • 24x7x365 Aironet 802.11ac Access Point Onsite Technical Support Setup and Support Aironet 802.11ax Wireless
  • 3504 wireless controller Computer Consultant 9800 Series wireless controller Troubleshooting
  • 9800 Series wireless controller IT Consulting 24/7/365 Wi-Fi 6 LAN controller Technology Consulting Services
  • ASR 9000 Router Onsite Technical Support Largest ISR 900 router Onsite Technical Support

  • Microsoft Certified Expert SharePoint Server 2013 Consulting Services
    Consultants Windows SharePoint Services

    Progent's Microsoft-certified experts can provide organizations of all sizes consulting, technical support, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web technology for efficiently connecting people, groups and data. SharePoint provides a common location for your employees or clients to connect to, organize, share and manipulate useful information, files, and applications and to interact with one another. Microsoft SharePoint allows quicker and better decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services join employees, clients, workgroups and major tasks with the knowledge they've developed in a manner that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint consultants can help your organization to manage your existing SharePoint environment or upgrade to the latest version of SharePoint.

  • After Hours Cisco Management Phone Support Cisco Management System Consulting
  • After Hours Services ISSAP Certified Cybersecurity ISSAP Certified Cybersecurity Consult

  • Consultant Services Microsoft Windows 7
    Best Windows 7 Security Computer Consultant

    Progent's Microsoft certified engineers can provide remote and on-premises support services to help your company to manage, support, and repair PCs based on Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, security and compliance, backup and restore, remote access, mobile device integration, wireless network design, and remote system monitoring.

  • At Home Workforce Consultants near Colorado Springs - Cloud Systems Consulting Experts Colorado Springs, United States Colorado Springs, El Paso County At Home Workers Consulting Experts near me in Colorado Springs - Cloud Solutions Consulting
  • Colorado Springs Netwalker Crypto-Ransomware Removal Colorado Springs
  • At Home Workforce Data Protection Remote Consulting 24-Hour Work from Home Data Protection Computer Consulting
  • At Home Workforce Guidance near Colorado Springs - Video Conferencing Systems Consulting and Support Services Colorado Springs Colorado Colorado Springs, CO Work at Home Employees Guidance near Colorado Springs - Conferencing Technology Consulting Experts
  • Automatic Failover Consult CCDP Expert Certified Fault Tolerant Network Connection Support Outsourcing
  • Award Winning BlackBerry Wireless Computer Support For Small Offices Top Ranked BlackBerry Synchronization Technical Support Outsource
  • Award Winning Dharma Ransomware Hot Line Colorado Springs Colorado Colorado Springs, El Paso County 24/7 Ryuk Ransomware Hot Line
  • Building-to-building Wireless Online Support Services Wireless Security Online Troubleshooting
  • CISSP Certified Security Specialists CISSP Certified Cybersecurity Manager Consulting Services
  • Catalyst Wi-Fi 6 and Wi-Fi 6E AP Security Professional Catalyst Wi-Fi 6 and Wi-Fi 6E AP Layout Onsite Technical Support
  • Cisco ASA and VMware Computer Consultant Firesight IT Consulting
  • Cisco Architecture Network Integration Cisco Switch Repair Installation
  • Cisco Certified Small Business Computer Consulting Group BSD Sun Solaris Engineer
  • Cisco NSS2000 Network Consultant Cisco Spam Blocker Forensics Services
  • Colorado Springs Snatch Ransomware Cleanup Colorado Springs Colorado, U.S.A.
  • Cisco Security Support and Integration Cisco Firewalls Online Help
  • Cisco Technology Consulting Company Colorado Springs Colorado Cisco Assessment Colorado Springs Colorado

  • Exchange 2019 Edge Transport Server Integration Support
    Information Technology Consulting Exchange 2019 Disaster Recovery

    Progent can assist you in any facet of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 as a host for Exchange; planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook.

  • Cisco Vermont Information Technology Outsource 24x7 Minnesota Migration Support
  • Colorado Springs Colorado Springs NotPetya Ransomware Remediation Immediate Colorado Springs Critical Ransomware Removal Colorado Springs, CO
  • Colorado Springs Colorado, U.S.A. Teleworkers Consulting and Support Services near Colorado Springs - IP Voice Systems Consultants Colorado Springs Work from Home Employees IP Voice Systems Consulting and Support Services Colorado Springs, El Paso County

  • Helpdesk for at Home Workforce Online Troubleshooting
    At Home Workers Outsourcing

    Progent has 20 years of background helping small and mid-size businesses to design, implement, tune, manage, and debug IT networks that incorporate a remote workforce.

  • Colorado Springs Locky Crypto-Ransomware System-Restoration Colorado Springs Colorado Springs Phobos Crypto-Ransomware Recovery Colorado Springs Colorado

  • Microsoft SMS Setup and Support
    Online Help SMS Server Migration

    Microsoft Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs reduce the overall operational expense of managing and deploying software by making it easier to copy system images, control mobile computers, and run management utilities. In addition to advising you about ways to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT projects that cover areas that Feature Packs are designed to streamline. Progent's adoption and upgrade services can minimize spending and reduce business disruption as you move to new operating systems and applications. Progent's wireless engineers can help you define sensible procedures and policies to manage PDAs and intelligent portable communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to design a security strategy that includes policies, processes and technologies to keep your IT network safe.

  • El Paso County Colorado Colorado Springs Phobos Crypto-Ransomware Remediation
  • Colorado Springs Ransomware Ryuk Readiness Evaluation Colorado Springs Colorado Colorado Springs Crypto-Ransomware Malware Preparedness Colorado Springs
  • Colorado Springs Remote Workforce Collaboration Solutions Consulting Experts Remote Workforce Consulting nearby Colorado Springs - Collaboration Technology Consultants

  • 24 Hour ProSight Behavior-based Virus Detection Engineers
    Endpoint Virus Immunization Consultant

    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis tools from SentinelOne to guard endpoint devices as well as servers and VMs against new malware attacks like ransomware and email phishing, which routinely evade traditional signature-based AV tools. ProSight ASM protects local and cloud-based resources and offers a unified platform to address the entire threat lifecycle including filtering, identification, containment, cleanup, and forensics. Top features include single-click rollback with Windows VSS and real-time system-wide immunization against new attacks.

  • Colorado Springs Technicians Colorado Springs Network Setup
  • Colorado Springs, CO Small Business Computer Consultant Windows 2019 Server Computer Consulting Group Windows Server 2012 El Paso County Colorado
  • Colorado Springs, Colorado Consultant Microsoft and Cisco Certified Expert Small Business IT Consulting Companies Colorado Springs
  • Colorado Springs, El Paso County Colorado Springs Offsite Workforce Integration Solutions Assistance Top Quality Colorado Springs At Home Workforce Integration Solutions Assistance Colorado Springs
  • Colorado Springs, El Paso County Teleworkers Colorado Springs Consulting Services - Infrastructure Consulting Teleworkers Colorado Springs Consultants - Infrastructure Assistance Colorado Springs Colorado
  • Colorado Springs, U.S.A. Colorado Springs Lockbit Crypto-Ransomware Mitigation Colorado Springs MongoLock Ransomware Cleanup Colorado Springs Colorado
  • Computer Engineer SCCM Asset Management SCCM Patch Management IT Consultants
  • Consultancy Microsoft Windows SBS 2008 MS Windows SBS Setup and Support
  • Consultant Cisco Configuration Assistant Online Troubleshooting Cisco Small Business series NSS3000
  • Consultant Services Data Center Colo Colocation Facility Setup and Support
  • Consultant Services Duo Zero Trust Cybersecurity Duo MFA and Single Sign-on (SSO) Remote Troubleshooting
  • Consultants Database Development Database Application Development Consult
  • Consulting Azure Stack integration Azure and iPhone integration Consultancy
  • Consulting Services Azure hybrid cloud solutions Microsoft and Cisco Certified Professional Microsoft Azure integration
  • Consulting Services Microsoft 365 hybrid solutions for Exchange Hybrid Microsoft 365 and Exchange Consulting
  • Customer Relationship Management Support and Setup Remote Support Microsoft Project
  • Dynamics GP Enterprise Reporting Coder Professional Dynamics GP SSRS
  • Dynamics GP Web Services Specialists Consultant Services Dynamics GP eConnect

  • Integration Support Windows and Solaris
    Solaris with Windows Engineers

    If your company operates a UNIX or Linux environment or a mixed-platform IT environment, Progent's CISM and CISSP-premier consultants can assist your entire enterprise in a wide array of security areas including security administration practices, security design and strategies, access management systems and methodology, software development security, operations security, hardware security, communications, network and web security, and workplace recovery planning. CISM and ISSAP define the basic skills and worldwide standards of performance that network security managers are expected to master. These certification offer IT management the confidence that consultants who have achieved their CISA or CISM qualification have the background and knowledge to offer world-class security support and consulting help.

  • Ekahau Wi-Fi Site Survey and Design IT Consulting Technical Support Ekahau Wi-Fi Site Survey and Design
  • El Paso County Colorado Colorado Springs Maze Ransomware Settlement Negotiation Consulting Colorado Springs, CO Colorado Springs DopplePaymer Ransomware Settlement Negotiation Consultants
  • El Paso County Colorado Microsoft Remote Consultant Home Based Virtual Office Colorado Springs Colorado Subcontractor Jobs Microsoft Consultant
  • El Paso County Colorado Redhat Linux, Solaris, UNIX Consultant Award Winning Redhat Linux, Solaris, UNIX IT Consultants Colorado Springs Colorado
  • Email Guard DLP Engineer ProSight Email Encryption Specialists
  • Emergency Cisco Certified Expert Technical Support Services Catalyst 8300 Consulting Services ASR 9000 Router
  • Engineers NetApp SnapMirror NetApp MetroCluster Disaster Recovery Professional

  • ISA 2000 Server Support and Setup
    Internet Security and Acceleration Server Computer Engineer

    Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft-based security solutions for IT networks with many sites, mobile users, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small company design and implement an installation of Microsoft ISA Server 2004 that supports your information protection needs without restricting your productivity.

  • Exchange 2003 Server Upgrade On-site Technical Support Integration Microsoft Exchange
  • Exchange 2007 Computer Engineer Remote Technical Support Exchange 2007 Edge Server
  • Exchange 2019 Computer Network Consulting company Computer Expert Exchange Server 2013 Colorado Springs
  • Exchange 2019 SharePoint Integration Information Technology Consulting Exchange 2019 Disaster Recovery Support Outsourcing
  • Exchange Server 2000 Upgrade Network Engineer Urgent Migration Consulting Exchange 2000 Upgrade
  • Exchange Server 2000 Upgrade Support and Help Exchange Server 2000 Remote Technical Support
  • Firewall Audit CISSP Colorado Springs, El Paso County Security Cybersecurity Contractors Colorado Springs, El Paso County
  • Flex 7500 2500 Wireless Controller Information Technology Consulting wireless IP phones and Aironet APs Remote Troubleshooting
  • Forefront TMG 2010 Network Engineer Microsoft Certified Partner Technical Support Services Forefront Threat Management Gateway 2010

  • ProSight Virtual Hosting Professional
    ProSight Virtual Server Private Cloud Hosting Engineers

    Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size organization's servers in a solution that gives the highest level of availability and scalability and is also simple to migrate to another host. ProSight Virtual Hosting services are built upon proven virtualization architectures that enable small and midsize businesses with mixed- platform environments to save significantly on the costs of capital equipment, system maintenance, and network management while benefiting from world-class reliability and an unprecedented degree of vendor flexibility.

  • Guru Planning Phase: Design and Architecture Proposals Server Support Stabilizing Phase: Design Tuning

  • Windows Server 2019 Kubernetes Containers Consulting Services
    Windows Server 2019 integration Support Services

    Progent's certified Windows Server 2019 experts can assist your company to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Windows Server 2019 offers significant enhancements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.

  • IT Outsourcing Advantages Whitepapers IT Outsourcing White Paper
  • IT Outsourcing Example Whitepaper IT Outsourcing Best Practices Article

  • Services Email Anti-fraud Intelligence
    Top Ranked Email Predictive Sender Profiling Consultants

    Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to deliver web-based management and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of analysis for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.

  • IT Services for Service Providers Computer Consultants Remote Troubleshooting IT Services for Network Service Providers

  • 24-7 IT Services SharePoint Server 2010
    SharePoint Workspace 2010 On-site Support

    Progent's Microsoft engineers offer affordable online support and programming services to help your business to plan, deploy, administer, and maintain Microsoft SharePoint 2010 installations that can involve web sites that can function as intranets, extranets, document and media management tools, wikis, data warehouses, business analytics, enterprise-wide search engines, Visio-driven workflows, and other tools to support and improve information sharing. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's popular desktop applications like Excel, Word, PowerPoint, and Project. Progent can help your business to upgrade from previous versions of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.

  • Colorado Springs MongoLock Crypto-Ransomware System-Restore Colorado Springs, CO
  • Immediate Internet Service Provider Selection Engineers Consultants ADSL2+
  • Information Technology Consulting Microsoft 365 Excel Integration Remote Office 365 Outlook Integration Online Support
  • Install Progent's Management Team Progent Management Team Specialists
  • Integration SQL Server 2019 and Excel SQL Server 2019 and Amazon Marketplace Web Service Network Engineer

  • ransomware defense audit Consulting Services
    Top Ranked Consult ransomware recovery strategies

    The ProSight Ransomware Preparedness Report service is an affordable service based on a phone interview with a Progent backup/recovery consultant. The interview is intended to assess your organization's ability either to defend against ransomware or recover rapidly after a ransomware attack. Progent will consult with you directly to gather information concerning your current security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective AV and backup environment that reduces your exposure to ransomware and aligns with your company's requirements.

  • Internet Security and Acceleration Server 2006 Online Technical Support Support and Integration Microsoft ISA Server 2006

  • Security Consulting Firm Cisco Router
    Network Support Consultant Cisco Access Point

    Progent's Cisco-certified CCIE network consultants can assist your business to configure, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software support.

  • MCSE Expert Certified Presence Awareness IT Consultants IM Infrastructure Technology Consulting Services
  • MS Office Communications Server 2007 Engineer IM Infrastructure Consultant

  • Spam Filtering Technical Support Services
    Email Consulting Group

    Progent's Microsoft-certified consultants have 20 years of experience providing electronic messaging and integrated email/telephony solutions for companies. Progent offers affordable Exchange Server support services to enhance email security and virus defense, provide high availability email, and implement remote and wireless email access. Progent's Microsoft Exchange help and support offerings can aid you in planning and deploying a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.

  • MS Windows Small Business Server 2008 Consultants Windows SBS Outsourcing
  • MSP360 Server Backup Remote Technical Support MSP360 GSuite Backup Support Outsourcing
  • Microsoft 365 PST migration IT Consultant Computer Consultants Microsoft 365 AD Connect
  • Microsoft Certified Partner Exchange 2019 Compliance Computer Consultants Exchange 2019 and Skype for Business Remote Troubleshooting
  • Microsoft Certified Partner IT Service Microsoft Partner Data Recovery

  • CIO Integration Support
    CISM Security Security Part-Time CIO Network Consulting

    Progent can provide the part-time or temporary services of a seasoned CIO to offer strategic direction to help your company pick and maintain IT technology to meet your present needs and that can serve as a firm foundation for your growth. Progent's part-time or temporary CIO consulting services provide economic advantages to companies who want to optimize the impact of their network investment but who are unable or hesitant to take on one more high-level manager to their head count. Because Progent is vendor-agnostic, with a large staff of consultants certified to maintain all major operating systems and connectivity technologies plus a wide range and business applications, Progent is in an ideal position to provide objective recommendations as well as advanced technical support for creating IT systems that match the particular needs of your organization.

  • Microsoft Certified Partner Microsoft 365 IDFix IT Consulting Urgent Microsoft 365 authentication Technical Support Services
  • Microsoft Certified Partner Troubleshooting Immediate Microsoft Certified Server Support
  • Microsoft Dynamics CRM Online Help Customer Relationship Management Professionals
  • Colorado Springs Colorado 24-7 Colorado Springs Phobos Crypto-Ransomware Restoration
  • Microsoft Dynamics GP Colorado Springs Premier Partner - Reporting Consulting El Paso County Colorado Microsoft Dynamics GP Supplier in Colorado Springs - Business Intelligence Consultants Colorado Springs
  • Microsoft Expert SCDPM 2012 Deduplication Specialist Help and Support SCDPM 2012 Backup and Recovery
  • Microsoft System Center 2016 Configuration Manager Troubleshooting SCCM 2016 Asset Inventory Computer Consulting
  • Microsoft Windows SBS Engineer MS Windows Essential Business Server Onsite Technical Support

  • After Hours Microsoft Windows Server 2008 R2 Professional
    Microsoft Certified Partner Windows Server 2008 BranchCache Professional

    Windows Server 2008 R2 offers high levels of performance, security, availability, scalability, and versatility that improve productivity of on-site, branch office, and mobile workers. Progent's network experts can provide affordable online consulting, troubleshooting, and training services to assist your company to design, execute, and maintain Windows Server 2008 R2 in order to add significant strategic value to your network.

  • Microsoft Windows Server 2012R2 Active Directory Consultants Windows Server 2012 R2 Configuration Manager Onsite Technical Support
  • Microsoft Windows Server Essentials Professional Consultant Services Microsoft Windows Server Essentials
  • Microsoft and Cisco Certified Expert Crystal Reports Coding Power Pivot Development Companies
  • NetApp MetroCluster and FlexPod Consulting Consultant MetroCluster Management
  • NetDocuments Telecommuters Professional NetDocuments Training Specialist
  • Network Consultant Symantec Security Group Watchguard
  • Network Security Scan Consultancy Cybersecurity Scan Consultant
  • Offsite Workforce Consultants - Colorado Springs - Help Desk Solutions Consulting Services Immediate Colorado Springs Remote Workers Help Desk Solutions Assistance Colorado Springs
  • Online Help SharePoint Server 2013 Colorado Springs Fort Carson, United States Colorado Springs Support Services SharePoint Server 2019

  • Integration Services 802.11ax wireless controller
    Flex Series Wireless Controller Online Support Services

    Cisco's Catalyst family of Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and control of Wi-Fi APs, optimizing Wi-Fi performance by reducing the impact of radio frequency congestion, enhancing Wi-Fi availability with fast failover, and hardening security by detecting threats and filtering traffic content based on user type and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi solution or implement an efficient migration to Cisco's modern wireless controller solutions.

  • Online Troubleshooting Hornetsecurity Altaro M365 Mailbox Backup Urgent Hornetsecurity Altaro M365 Mailbox Backup Information Technology Consulting
  • Onsite Support Office 2016 Small Business Computer Consulting Services Office Web App
  • Open Now Small Business WiFi Online Technical Support 24/7 Wi-Fi Security Consulting Services
  • Outlook Mac Online Troubleshooting OS X and Exchange Configuration
  • Outsource IT Small Office Small Office Consultancies
  • PC Desktop Outsource Desktop Technology Consultancy

  • SCCM 2016 and SQL Server 2016 Network Engineer
    Onsite Technical Support SCCM 2016 Cloud Integration

    Configuration Manager 2016 automates software provisioning across multiple sites, simplifies compliance settings control, inventories network resources, protects against corporate data leakage, performs health reporting, enables safe self service, and delivers a common point of control for managing multi-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can assist your organization with any facet of designing, implementing, operating and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.

  • Palo Alto Networks PA-7000 Series Firewalls Cybersecurity Team Palo Alto Networks DNS Security Security Tech Services
  • ProSight VM Hosting Consultants ProSight Hosting for Virtual Servers Specialists
  • Professional NetApp MetroCluster Design NetApp MetroCluster Troubleshooting Engineers
  • Professional Skype for Business Video Interop Server Largest Microsoft Skype for Business Instant Messaging Online Troubleshooting

  • Cybersecurity Consultancies WatchGuard Firebox T15 Firewall
    WatchGuard SSL VPN Audit

    Progent offers consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and manage a WatchGuard Firewall/VPN product that aligns with your security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewalls.

  • Progent Management Team Support Organization Computer Tech Progent Management
  • Remote Gentoo Linux Remote Support Services Colbolt Linux On-site Technical Support
  • Remote Network Support Consulting Onsite Support Professional
  • Remote Troubleshooting VMM Database IT Consultant SCVMM Migration

  • ProSight Email Guard Content Filtering Service Consultant
    Email Polymorphic Virus Protection Professionals

    Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver web-based control and world-class protection for all your email traffic. The hybrid structure of Email Guard integrates cloud-based filtering with a local gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further layer of analysis for incoming email. For outbound email, the local security gateway provides AV and anti-spam protection, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.

  • Remote Workforce Colorado Springs Consultants - Network Security Systems Consulting and Support Services Colorado Springs Work at Home Employees Endpoint Security Systems Assistance Colorado Springs, America

  • Windows 7 Security Support
    Windows 7 Security Network Consultant

    Progent's certified consultants can provide remote and onsite support expertise to help you to manage, maintain, and troubleshoot PCs powered by Microsoft Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, security and compliance, backup and restore, online access, mobile device management, wireless network design, and remote system monitoring.

  • SCOM 2012 R2 Computer Engineer 24-Hour SCOM 2012 R2 Setup and Support
  • SCOM 2012 R2 Professional SCOM 2012 Infrastructure Monitoring Computer Consulting
  • SPA500 Series IP Phone Computer Consulting IP-PBX Consulting
  • SQL Server 2012 Networking Organization Colorado Springs SQL 2012 Online Technical Support Colorado Springs Fort Carson
  • Security Protection Auditing Award Winning Computer Security CISM Certified
  • SharePoint Server 2010 Support Services SharePoint 2010 Support and Integration

  • Palo Alto Networks DNS Security Cybersecurity Firm
    Palo Alto Networks WildFire Security Consulting

    Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks PA-Series firewalls to create a next-generation security solution that spans your data center and cloud assets and guards any user anywhere with any device.

  • Colorado Springs Nephilim Crypto-Ransomware Rollback Colorado Springs Fort Carson
  • SharePoint Server 2016 Setup and Support Microsoft Office SharePoint Server 2019 Remote Technical Support
  • Short-Term IT Support Staffing Support Consulting Expertise Colorado Springs, CO Colorado Springs Temporary IT Staffing Support Services Colorado Springs, CO
  • Colorado Springs Avaddon Crypto-Ransomware Removal El Paso County Colorado
  • Small Office Network Documentation Small Office Outsourced IT Support
  • Small Office Network Support and Setup Small Business Network Support
  • Solaris with Windows Engineer Windows and UNIX Consultants
  • Solaris-Windows Migration Consultants Solaris Migration Consultant
  • Specialists Cisco Small Business series NSS3000 Technical Support Cisco Small Business series NSS3000
  • Specialists for Colorado Springs IT Service Firms Consulting Support for IT Service Firms - Colorado Springs - Temporary IT Support Help Colorado Springs
  • Colorado Springs Conti Ransomware Recovery El Paso County Colorado
  • Sun Solaris Migration Consultant 24/7/365 Solaris to Windows Migration Consultants
  • Support Outsourcing Endpoint Monitoring and Reporting Remote Server Management Online Consulting

  • Support and Integration Antispam
    Technical Support Antispam

    E-Mail Guard is a complete solution for blocking spam and virus attacks. E-Mail Guard addresses the protection and management of company email by providing continually improved spam and virus filtering, policy management, content testing, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also features monitoring, management and reporting utilities as well as outgoing email testing to help you fix your e-mail environment and define and enforce corporate security policy.

  • Technical Support Firm Consultant Hourly Cost Consulting Rates Small Business IT Outsourcing Company
  • Colorado Springs NotPetya Crypto-Ransomware Cleanup Colorado Springs
  • Technical Support Offsite Workers Cybersecurity Remote Employees Endpoint Security Online Support Services
  • Teleworker Services Computer Consultants Support Outsourcing Remote Workforce
  • Teleworkers Consulting nearby Colorado Springs - Endpoint Management Tools Consulting Colorado Springs Fort Carson Work from Home Employees Expertise near Colorado Springs - Management Tools Consulting Services Colorado Springs, El Paso County
  • Colorado Springs DopplePaymer Ransomware Recovery Colorado Springs Fort Carson
  • Top Active Directory Multi-factor Authentication Support and Setup IT Consulting Active Directory Multi-factor Authentication
  • Top Amazon EC2 AMI Contract Programming Firm Amazon AWS cloud services integration Development Companies
  • Top Colorado Springs Maze Ransomware Forensics Investigation El Paso County Colorado Immediate Colorado Springs Snatch Crypto-Ransomware Forensics El Paso County Colorado

  • 24-Hour Windows Server 2012R2 Hyper-V Virtual Switch IT Consulting
    Windows Server 2012 R2 Multitenancy Support Services

    Progent's certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your company, develop test systems and rollout plans, optimize your infrastructure for local, multi-site, cloud-based, and hybrid datacenters, educate your IT management staff, develop a corporate-wide security strategy, streamline IT management, assist with application development, and build and test a DR/BC plan.

  • Top Operations Manager Example Application Case Study MOM 2000
  • Top Ranked Colorado Springs Nephilim Ransomware Repair Colorado Springs, United States Colorado Springs Snatch Ransomware Cleanup Colorado Springs Fort Carson

  • Exchange 2013 Migration Online Support
    Exchange 2013 Upgrade Specialists

    Microsoft Exchange 2013 includes significant enhancements to the functionality of its predecessor Exchange Server 2010 and delivers important new features as well as a revamped structure. These improvements favorably impact key facets of IT including ease of administration, availability, security, operational costs, collaboration, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the potential business benefits of upgrading to Exchange Server 2013, create a cost-effective test and deployment plan, and educate your IT staff to manage your Exchange Server 2013 solution. Progent can also provide ongoing online consulting and management for Exchange Server 2013.

  • Ubiquiti XG switch Specialists Ubiquiti UniFi Security Gateway Specialists
  • Urgent Project Planning Consulting Software Consultant Enterprise Active Directory

  • Internet of Things patch management Specialists
    24/7 Consultants Software patch management

    Progent's support services for software and firmware patch management provide businesses of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, peripherals {like scanners, infrastructure appliances such as switches and Wi-Fi access points, and IoT devices such as sensors and health monitors.

  • Urgent Support Services BlackBerry BES Server BlackBerry Redirector Consultant
  • VMware Server Virtualization Professional Professional VMware vRealize Orchestrator vRO
  • Virtual Server Administration Website Configuration After Hours Windows Server 2012 R2 Hyper-V Remote Technical Support
  • Wi-Fi Network Engineer Support and Integration Wireless LAN
  • Windows 2000 Remote Support Services Migration Consultant Windows Server 2000
  • Windows 7 Backup and Restore Integration Windows 7 Backup and Restore Online Technical Support
  • Windows Server 2012 R2 Clustering Support Services Windows Server 2012 R2 Remote Troubleshooting
  • Windows Server 2012 R2 Data Deduplication Onsite Technical Support Windows 2012 R2 Consultant Services
  • Windows Server 2012 R2 IT Services Windows Server 2012 R2 Server Manager Integration
  • Windows Server 2019 PowerShell Integration Windows Server 2019 Clusters Sets Online Technical Support
  • Windows Small Business Server 2008 Technology Professional Microsoft Small Business Server Professional
  • 24-Hour Colorado Springs Maze Ransomware Recovery Colorado Springs, El Paso County
  • Windows and Solaris Online Technical Support Consult Solaris with Windows

  • OpenBSD Network Design
    OpenBSD Computer Network Support Group

    Progent's UNIX family support services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise provides you with a convenient single source to show you how to build and maintain a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Slackware.

  • Work at Home Cloud Integration Setup and Support Offsite Workers Cloud Integration On-site Technical Support

  • Microsoft Exchange Server 2016 Upgrade Planning Technical Consultant
    Exchange 2016 Upgrade Technology Consulting

    Progent can assist you in all phases of your migration to Microsoft Exchange 2016 including planning high availability (HA) infrastructure for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying mass storage requirements for your virtual machines, mailbox databases and logs; setting up HLB for fault-tolerant CAS services; planning, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

  • Colorado Springs Fort Carson Colorado Springs Nephilim Crypto-Ransomware Repair
  • Work at Home Employees Consultants - Colorado Springs - Backup/Recovery Solutions Consulting Experts Colorado Springs, CO Colorado Springs Remote Workers Backup/Restore Systems Assistance El Paso County Colorado
  • Xamarin Development Group Microsoft Certified .NET Linux Development Group

  • Programming Company Microsoft Access scripting
    Microsoft Access application programming Consult

    Progent can provide cost-effective remote consulting services for all releases of Microsoft Office Access including Access desktop and Access Web App and offers expert support for Access application programming, database migration, performance tuning, report design, and maintenance. Progent also offers tailored webinar classes for Office Access application development and database administration.

  • Colorado Springs Ryuk Crypto-Ransomware Remediation Colorado Springs, CO
  • Zero Trust Cybersecurity Professional Zero Trust Cybersecurity IT Consulting
  • certificate expiration management Consulting Biggest ProSight SSL certificate management Specialist
  • Biggest Colorado Springs Conti Ransomware Repair Colorado Springs Fort Carson

  • © 2002-2022 Progent Corporation. All rights reserved.