Consulting Support Services for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry wireless PDAs were once among the most popular solutions for achieving anytime-anywhere access to messaging, scheduling, web programs, and other critical business information. Progent can provide Curitiba, Paraná companies the expertise of BlackBerry-certified consultants who can help companies to manage existing BlackBerry environments or transition smoothly to a current mobile platform.

As the sophistication of small business networks has increased, and as the need for world-class security, reliability, and recoverability has become the standard for businesses regardless of size, successful deployment and maintenance of RIM BlackBerry solutions has become increasingly challenging. To handle areas like security, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small businesses frequently turn to outside support firms who offer expertise in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the need for an in-house BlackBerry technology expert and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's proven remote service delivery model, gives small companies an economical alternative for integrating BlackBerry technology productively into their IT network.

Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, configure easy-to-use management utilities so you can monitor and support BlackBerry devices across your business, define security policies that are right for your company, develop custom mobile applications, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored rapidly and safely.

Curitiba Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Curitiba metro area.

Onsite IT Consulting
Progent locations in Curitiba Metro

City Address Phone Link
Curitiba R. Francisco Rocha, 198, Batel
Curitiba, PR 80420-130
+55 (41) 3542 1557 Curitiba Network Support Services

Integration Support Services for BlackBerry Enterprise Server
Research in Motion's advanced solution for administering big collections of BlackBerry devices is the BlackBerry BES Server. This powerful software allows Exchange, Domino, or Novell GroupWise users to send and receive messages that stay encrypted during wireless transit to ensure maximum data protection. BlackBerry Enterprise Server also simplifies a wide selection of crucial management tasks ranging from smartphone setup and upgrades to mobile security and high availability.

RIM BlackBerry Enterprise Server Integration Assistance

Progent's BlackBerry-certified consultants can assist you to use BlackBerry Enterprise Server to do basic jobs like:

  • Deploy and manage applications
  • Plan smartphone, application, and IT policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Control client settings with BES Server's vast selection of IT policies

Progent's BlackBerry-premier engineers can also assist your company to utilize BES Server to implement key procedures not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Configure and support BES Server's high-availability infrastructure using virtual servers
  • Deploy BlackBerry devices wirelessly
  • Set custom administration roles
  • Monitor and report on the integrity of your system

Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded accreditations from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization problems to architecting mobile workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can help you to carry out common support operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's certified service professionals can also help your company to resolve a wide array of problems associated with synchronization, device recognition, messaging reconciliation, web access, wireless connections, IM, workstation software installation, and Desktop Redirector.

As a leader in providing countrywide remote support for small business networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile technical support costs low and, by handling issues quickly, maximizes the productivity of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry-certified consultant offers support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to install and delete BlackBerry device users on Microsoft Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and manage storage groups, configure permissions, set up the MDS and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network requirements analysis, system design, roll-out strategy and implementation, performance tuning, configuration of a high-availability environment, information backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to design a wireless environment that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to support a BlackBerry BES Server, assist you to determine which administration approach and physical components meet your requirements, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions about alternatives for software editions, processors and storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry-certified expert can assist you to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to run company-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry solution.

Contact Progent for Help from a RIM BlackBerry-Certified Expert
In order to ask Progent about consulting help for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.

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    Progent's Cisco-certified wireless networking experts offer remote and on-premises consulting and support services to help you to plan, install, administer, tune, and repair wireless networks that incorporate Cisco's Meraki APs. Progent can also assist your organization to plan and deploy hybrid environments that integrate local and cloud-based services and that provide seamless connectivity, enhanced protection, unified management, and consistent performance for all your wired and wireless endpoints.

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    Progent's Co-managed Call Center service makes it possible for your business to split responsibilities for Help Desk support transparently between your IT team and Progent's roster of seasoned technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing end-user service requests, ticketing, ownership, progress tracking, and reporting.

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    Progent's Citrix-certified consultants can help you to assess the business value of the various versions of Citrix Essentials for Hyper-V, help you to use Citrix administration tools with your Hyper-V environment, and demonstrate to you how you can use Citrix Essentials to improve the performance, availability, flexibility, and fault tolerance of your virtual environment while lowering the cost of equipment and operations and streamlining administrative processes.

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    Progent's Microsoft and Cisco certified experts offer several service programs to help mid-size and large businesses create an efficient and productive in-house Computer Support Help Desk. Progent's consulting services include ROI analysis, process analysis and enhancement, executive reporting, training of in-house staff, and documentation of procedures. Progent's Software Evaluation and Deployment Services help companies sift through the various top level Help Desk software packages on the market and decide what packages might be excessively expensive, miss key capabilities, or align badly with your organization's business goals. Progent also provides temporary staffing for businesses who need to augment their internal Help Desk team for occasional projects or to fill in for absent or indisposed personnel.

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    Progent offers enterprise clients the help of a certified NetApp consultant for remote or on-premises support for NetApp's complete line of SAN software and hardware products including Data ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN storage solutions supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, system management, information assurance, high availability, and remediation. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN environments efficiently based on best practices.

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    Progent's team of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world professional experience, in the trenches of IT service, executing a wide range of IT tasks for an extensive mix of clients. Every Progent support professional shares a refined set of personal best practices which are combined into company-wide leading practices training that Progent teaches its support staff. This means that you get not just expert technical skills, but also a consultant with proven approaches for using technical knowledge to repair actual IT problems efficiently.

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    Progent's Microsoft-certified consultants offer computer help and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting team can show you how to plan, deploy, troubleshoot and manage the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager.

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    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to contain the progress of an ongoing ransomware attack. Call 800-462-8800

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    SQL Server 2008 delivers powerful, familiar tools to IT experts and network users, lessening the complexity of designing, deploying, administering, and accessing company data and database programs in environments ranging from mobile devices to corporate data systems. The sophistication and integration demands of Microsoft SQL Server 2008 call for a network consulting firm with hands-on expertise and broad knowledge in designing and building data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.

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    Fortinet next-generation firewalls are industry leaders in delivering best-in-class performance for SSL inspection. Progent's Fortinet firewall experts can help your business to configure your Fortinet FortiGate firewalls to safeguard all your IT assets at the network edge, within the data center core, at branch locations, and at the cloud edge.

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    Progent's Duo services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.

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    Progent's Cisco-certified CCIE networking experts can help you to configure, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also assist your business to harden the security and compliance of Catalyst switches and migrate smoothly from outdated switches to modern models.

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    Progent's Citrix-certified consultants can help you to assess the business benefits of the available versions of Citrix Essentials for Hyper-V, assist you to use Citrix management tools in your Hyper-V environment, and show you how you can use Citrix Essentials to enhance the performance, uptime, flexibility, and recoverability of your virtual network while reducing the cost of equipment and support and simplifying management processes.

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    VMware's NSX network virtualization technology allows you to build entire networks in software. NSX permits virtual networks to be deployed instantly and managed with a high degree of automation regardless of the physical components used by the underlying IP network. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also enables transparent testing for disaster recovery, upgrades and fixes and can produce audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate DR compliance. When used with VMware's NSX network virtualization platform, VMware SRM can rapidly recover the complete logical network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help your organization to plan, deploy, test and administer a DR solution powered by VMware Site Recovery Manager and VMware NSX.

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