Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were once among the most successful solutions for maintaining anytime-anywhere connectivity to email, scheduling, web-based programs, and other vital business data. Progent can provide Curitiba, ParanŠ companies support from BlackBerry-premier experts who can assist companies to maintain their BlackBerry environments or transition efficiently to a modern mobile platform.

As the sophistication of small company networks has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for companies of any size, successful integration and maintenance of RIM BlackBerry technology has become increasingly challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and shared databases, small organizations frequently resort to external support firms who specialize in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier consultants who can help small businesses to design, manage, and repair BlackBerry-based solutions affordably and efficiently, eliminating the requirement for an in-house BlackBerry solutions specialist and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, combined with Progent's efficient online service delivery capabilities, provides small businesses an affordable solution for incorporating BlackBerry technology productively into their information network.

Progent's consultants can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to track and support BlackBerry smartphones throughout your business, define security policies that are right for your business, develop custom mobile applications, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be recovered quickly and thoroughly.

Curitiba Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Curitiba metro area.

Onsite IT Consulting
Progent locations in Curitiba Metro

City Address Phone Link
Curitiba R. Francisco Rocha, 198, Batel
Curitiba, PR 80420-130
Brazil
+55 (41) 3542 1557 Curitiba Network Support Services


Consulting and Technical Help for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies administration and maintenance of BlackBerry smartphones, providing a single platform for handling critical tasks like device deployment, updates, and retirement and providing a strong foundation for security and fault tolerance. BlackBerry Enterprise Server delivers transparent integration between Microsoft Exchange, Novell GroupWise, or Lotus messaging platforms and BlackBerry users and allows wireless synchronization.

BlackBerry BES Server Troubleshooting Help

BlackBerry Enterprise Server includes a variety of security capabilities beginning with advanced encryption of messages sent between a BlackBerry wireless handset and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows excellent versatility in adjusting levels of security to meet the special needs of your environment. Progent's BlackBerry authorized consultants can assist your company to choose advanced security features and activate them remotely. Examples of these over-the-air configurable security features include:

  • Lock down a BlackBerry device
  • Wipe information from a lost BlackBerry smartphone
  • Disable Bluetooth
  • Activate internal defenses against malware

BES Server also offers flexibility in determining ways to prevent users from loading or executing unsecure or unauthorized code. Progent can assist you to select blocking processes such as:

  • Specify precisely which applications are permitted on the device
  • Prevent third-party applications from allocating non-volatile storage on the smartphone
  • Select which resources third-party programs can use on the BlackBerry smartphone
  • Limit the types of connections external applications running on the BlackBerry smartphone can establish
  • Block all external software from being installed or run on the BlackBerry smartphone

Expert BlackBerry Consulting and Technical Support Available Online from Progent
Progent's authorized BlackBerry engineers are accessible online to deliver expert technical help to companies in the Curitiba region or anywhere in ParanŠ. Progent's experienced remote technical support team has helped businesses resolve computer problems and reduce support costs in every state in the United States and built a substantial following of loyal customers. (Refer to Progent's customer testimonials.)

Progent can provide online assistance for a broad array of issues related to RIM BlackBerry software and devices such as wireless synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Major RIM BlackBerry certifications awarded to Progent's consulting experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry-certified consultant has support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, install access control lists, manage Exchange data flow, create, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, repair, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology requirements analysis, system design, deployment strategy and execution, performance tuning, design of a fault-tolerant architecture, data backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to design a mobile wireless system that fits within your IT budget and supports your business plans. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry Enterprise Server, help your organization to decide which administration approach and physical components meet your needs, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart choices about options for software versions, server hardware and mass storage, network topology, and application set up.

To optimize system security, Progent's BlackBerry-certified expert can help you to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security engineers to run company-wide security assessment and compliance testing and recommend improvements to support your BlackBerry solution.

Contact Progent for Help from a BlackBerry-Qualified Professional
To ask Progent about engineering support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.



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    Progent provides fault tolerant load balancing support covering system load balancing, load balanced applications, network backbone routing, and content dispatching technology such as Cisco Content Engine. non-stop load balancing technologies for which Progent offers consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.

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    Progent can help your business in any and all phases of your upgrade to Exchange 2016 such as designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining storage requirements for your virtual machines, mailbox databases and log files; setting up HLB for fault-tolerant CAS services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.

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    Email Guard from Postini offers constantly upgraded spam and virus filtering, content filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and support specialist. If your business is too small to qualify for a regular Postini license, you can still get access to Postiniís Perimeter Manager services via Progentís E-Mail Guard anti-spam and virus defense aggregation offering. Progentís expert e-mail security consultants can help you develop an email defense plan that incorporates antispam and virus protection products and processes.

  • Small Company Online Support Top Small Business Remote Support Services
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    Progent's Power BI consultants can help your business to plan, deploy, maintain, enhance or troubleshoot your Power BI solution. Progent's database experts can assist you to organize your source data for Power BI visualizations. Progent can assist you build and manage an onsite, cloud based, or hybrid network model to run Power BI.

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    Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through thorough testing and extensive work with network security design. ISSAP consultants have in-depth knowledge of access management systems and techniques, phone system and network protection, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security specialists can help your company with all aspects of secure network architecture.

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    The service background of Progent's certified Windows Server consultants, with an average of more than 11 years of support in Microsoft integration, assures you success in identifying the version and set up of Windows 2003 Server that matches most closely with your business goals. Progent can also help you with designing, deploying, managing and supporting powerful information technology solutions based on Windows Server, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.

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    When conducting IT projects for corporate customers, Progent uses a phased methodology driven by specified milestones in order to meet financial, timing and technical targets while reducing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards derived from the leading practices described by the Microsoft MSF methodology which specifies requirements definition, design proposals, pilots, design tuning, and professional implementation. All facets are documented to make available a comprehensive description of IT services performed and to assist in downstream network support.

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  • Consultants Exchange Server Upgrade
    Microsoft Exchange Server 2010 Migration Consultants

    Progent's Microsoft and Cisco-certified consulting experts can assist your organization to determine the value of Microsoft Exchange Server 2010 for your company and can assist your IT staff to design and carry out a smooth migration to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide fast return on investment by increasing your productivity, lowering the cost of hardware and service, streamlining administration, and integrating your vital communications platforms.

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