Consulting Support for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless PDAs were once among the most successful products for maintaining location-independent connectivity to messaging, calendars, web programs, and other critical business information. Progent can provide Curitiba, ParanŠ companies the services of BlackBerry-premier consultants who can assist companies to maintain their BlackBerry deployments or migrate efficiently to a more popular smartphone solution.

As the sophistication of small business networks has expanded, and as the need for enterprise-class security, dependability, and recoverability has grown to be the standard for organizations regardless of size, successful integration and maintenance of RIM BlackBerry solutions has become increasingly challenging. To deal with areas like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small organizations frequently resort to external support firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to plan, administer, and repair BlackBerry environments economically and efficiently, doing away with the requirement for an in-house BlackBerry solutions expert and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, provides small companies an affordable alternative for integrating RIM BlackBerry products productively into their information network.

Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined management utilities to help you monitor and support BlackBerry devices across your company, recommend security policies that make sense for your company, develop custom wireless software, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored quickly and safely.

Curitiba Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Curitiba metro area.

Onsite IT Consulting
Progent locations in Curitiba Metro

City Address Phone Link
Curitiba R. Francisco Rocha, 198, Batel
Curitiba, PR 80420-130
+55 (41) 3542 1557 Curitiba Network Support Services

Consulting and Technical Support for BlackBerry Enterprise Server
BlackBerry BES Server streamlines management and support of RIM BlackBerry wireless handsets, offering a single solution for handling key jobs such as device installation, updates, and retirement and providing a solid foundation for security and high availability. BlackBerry Enterprise Server (BES) delivers seamless communication between Microsoft Exchange Server, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry handsets and allows wireless synchronization.

BlackBerry Enterprise Server Integration Support

BlackBerry BES Server includes a wealth of data protection options starting with advanced encryption of information transmitted between a BlackBerry wireless handset and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits great versatility in selecting levels of security to match the special requirements of your environment. Progent's BlackBerry certified engineers can assist your company to choose advanced security functions and activate them remotely. Samples of these over-the-air selectable security settings include:

  • Lock down a smartphone
  • Wipe information from a lost BlackBerry device
  • Lock out Bluetooth functionality
  • Enable internal protection against malware

BES Server also offers versatility in selecting mechanisms to prevent users from loading or executing unsecure or unauthorized code. Progent can assist you to choose blocking techniques such as:

  • Specify exactly what programs are allowed on the device
  • Prevent third-party software from using persistent memory on the smartphone
  • Select which resources external applications can use on the smartphone
  • Restrict the types of connections external software running on the BlackBerry smartphone can establish
  • Prevent all external programs from being loaded or run on the smartphone

Progent's Remote BlackBerry-premier Consulting Services is Quick and Economical
For businesses in Curitiba, ParanŠ who want fast and affordable help from a certified RIM BlackBerry support expert, Progent delivers effective online help from a seasoned support team who have provided IT solutions to organizations in every state in the country. (Refer to Progent's client testimonials.)

Remote support eliminates travel expense and allows consultants to fix technical issues rapidly, so you minimize wasted productivity. Progent's RIM BlackBerry specialists have earned certifications in the entire range of BlackBerry solutions and can provide professional support in areas such as fixing synchronization problems, deploying BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant system architecture for RIM BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can assist you to carry out basic support operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified service professionals can in addition help you to troubleshoot a broad range of problems associated with synchronization, device recognition, messaging reconciliation, web browsing, mobile connections, IM, PC application configuration, and BlackBerry Desktop Redirector.

As a leader in providing countrywide online consulting services for small company networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your mobile support costs low and, by dealing with problems promptly, improves the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical procedures including troubleshooting enterprise activation issues, adding and deleting BlackBerry device users, setting activation passwords, implementing over-the-air software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry-certified consultants can also show you how to operate management software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise system and help you to define and implement sensible security options.

Progent's certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified consultant has support skills in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and support storage groups, apply permissions, set up the MDS and IM, deploy push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply WLAN and VPN configurations, set up SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry engineer can support your BlackBerry solution in a variety of settings that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Assistance from a BlackBerry-Certified Specialist
If you wish to ask Progent about engineering support for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.

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