Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a network. For this reason, ransomware assaults are commonly unleashed on weekends and late at night, when IT personnel may be slower to become aware of a penetration and are least able to organize a quick and forceful response. The more lateral movement ransomware can manage inside a target's system, the longer it takes to recover basic IT services and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist you to complete the time-critical first phase in responding to a ransomware attack by putting out the fire. Progent's remote ransomware engineers can assist organizations in the Curitiba area to locate and quarantine breached servers and endpoints and guard clean resources from being penetrated.

If your system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Phone Progent's Ransomware Hot Line for Emergency Support in Curitiba
For ransomware restoration expertise in Curitiba, call Progent at 800-462-8800 or visit Contact Progent.

An index of content::

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    Progent's management team includes industry veterans with years of background providing computer consulting, troubleshooting, and long-term IT planning to organizations ranging in size from small offices to global enterprises. Great service calls for great people, and Progent is proud to have put together a management staff that can provide businesses with the best service value available anywhere.

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  • Forefront Threat Management Gateway Help and Support
    Microsoft Forefront TMG IT Consulting

    Microsoft Forefront TMG 2010 is based on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and provides a easily administered Internet gateway that acts as a single-server platform for a variety of security functions including an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN control, plus HTTP/HTTPS inspection. Forefront TMG 2010 provides comprehensive web security reporting capabilities, permits customized reports powered by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual machine to cut costs and improve availability. Progent's Microsoft-certified engineers can help you to design and execute pilot and production implementations; interface Microsoft Forefront TMG 2010 with Windows 2008, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also assist you to migrate smoothly to Forefront Threat Management Gateway from ISA Server.

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    Progent's Microsoft and Cisco certified computer consultants can provide expert help with a broad range of products and technologies and can deliver that assistance remotely nationwide or in person in major cities across the country and anywhere in California. Progent provides remote help for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a combination of Windows and UNIX-family technology. Progent also offers the help of Cisco CCIE network specialists for complex network issues, plus the support of CISSP and CISM-qualified security consultants to handle high-level security planning and problem solving. Progent has delivered remote network support to companies in all 50 states in the United States.

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    Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most familiar office productivity programs. Progent's Apple-certified Macintosh experts can help you set up Mac Office on a mixed-platform network combining Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with colleagues who run Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can support environments that combine Apple Macintosh with Windows computers with complete resource sharing, or networks which carefully limit collaboration between Mac and Windows systems.

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    The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 10 years of support in Microsoft technology, assures you success in identifying the edition and set up of Windows 2003 Server that aligns most closely with your business strategy. Progent can also assist you with planning, installing, managing and supporting sophisticated IT solutions powered by Windows Server, and can assist your migration from Windows 2000 Server or Windows NT.

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    Progent's team of application experts offer in-depth consulting, custom programming, deployment assistance, and webinar classes for leading applications covering vital areas including ERP, financials, management analytics, web commerce application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of background delivering advanced consulting and troubleshooting services remotely, Progent can assist clients anywhere in the U.S. to avoid the lost productivity and expense associated with travel and on-premises activity without sacrificing the high quality of consulting services.

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    Progent can help companies of all sizes to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce equipment investments. Microsoft Azure offers a wealth of cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local applications and network infrastructure and make sure that you sidestep the typical mistakes small organizations make when migrating to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN connections and also to integrate Apple iOS devices and Google Android handhelds.

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    Progent can help your business to design an upgrade to Teams from Skype for Business or Lync Server and configure, administer, and debug a cloud-based or hybrid implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.

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    Hyper-V 2016 incorporates key technologies first developed for and proven on Microsoft Azure, one of the world's biggest public clouds. This pedigree dramatically improves the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, reliability and disaster recovery. Progentís Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your business, set up pilot environments to verify the ability of Hyper-V 2016 to run your critical workloads, plan an efficient network topology for a cloud-centric or hybrid installation, develop and execute a smooth upgrade plan, educate your IT administration and technical support staff, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 solution gives you maximum business benefit.

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    Progent's Data Center engineers can help you select high availability data centers that meet the particular needs of your business. High availability Internet Data Centers are particularly attractive to small businesses due to of their low cost and simplified logistics in comparison to taking a do-it-yourself approach. Trying to build an in-house data center with even a basic degree of fault tolerance is financially prohibitive for typical small companies. Progent is ready to show you how to reap all the advantages of non-stop data centers and 24x7 colo sites by providing a full array of engineering and maintenance services.

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    Progent's Apple Mac experts can promote the creative facets of Macintosh computing by providing consulting services and education in graphics, audio, and motion video. Progent's consultants can provide help in a range of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production facility.

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    Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business advantages of upgrading to SQL Server 2017 and can help your organization to design and carry out a smooth migration of your databases and applications to any deployment model including local, cloud-based, or hybrid. Progent's consultants offer remote or onsite support services ranging from as-needed architecture review or troubleshooting to end-to-end project management to ensure your SQL Server 2017 initiative is successfully completed on time and within budget.

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    Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all billed services. Unlike many independent consultants or small support organizations who offer minimal documentation or specifics of tasks done, each service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the support reports transmitted by every staff member to each client. The practice of documenting and organizing service activity allows more effective service and eliminates a slew of typical misfortunes such as when a service customer is virtually held hostage to a consultant who wonít let go of the keys to the kingdom.

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    Microsoft Exchange Server 2013 includes significant improvements to the functionality of Microsoft Exchange 2010 and delivers important innovations as well as a revamped architecture. These improvements affect key areas such as ease of administration, high availability (HA), security and compliance, operational costs, teamwork, scalability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the possible business benefits of upgrading to Microsoft Exchange 2013, design an efficient validation and rollout plan, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote consulting and management services for Exchange Server 2013.

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    Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants can provide economical remote and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).

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    Microsoft 365 Exchange Online lets you use cloud-resident servers, mailboxes and other Exchange components to reduce hardware expense and management hassle. You can configure Microsoft 365 Exchange Online to run all your mailboxes, or you can integrate a hybrid architecture that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online technical support to assist your organizations to assess the potential advantages of Exchange Online, plan a network topology that fits your functional requirements and IT budget, implement an efficient move from your current Exchange organization to one that includes Microsoft 365 Exchange Online, train your management team and users, and provide as-needed consulting and technical support.

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    Progentís private cloud hosting enables small and midsize organizations to run key applications like Microsoft SQL and Exchange Server from a hardened Tier III data center on fault-tolerant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restoration. Smaller organizations can use Progentís private cloud hosting service to avoid large capital costs for the purchase, maintenance, and management of network hardware and facilities while achieving world-class levels of network availability and security.

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    System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy restore capabilities for Microsoft environment. SCDPM 2016 offers application-aware backup for key platforms like Microsoft SQL Server, Exchange and SharePoint Server, protects Windows and Linux VMs, works with virtual machines running on Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to plan, deploy, administer, and troubleshoot an enterprise-wide backup/recovery system built around System Center 2016 Data Protection Manager. Progent can assist you to migrate from a previous release of DPM or from an outdated system, and Progent can tune your DPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can provide occasional guidance to help you through challenging issues or deliver comprehensive project management support to make sure you complete your SCDPM 2016 initiative on time and within your budget.

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    Progentís professionals offer expertise in a variety of disciplines relevant to mobile connectivity including system topology, wireless data synchronization, wireless security, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless application programming. Progent's Microsoft and Cisco certified professionals can save your company work and money by using their wireless background to show you how to select and integrate wireless access solutions that make sense for your business. Progent can also tune your network infrastructure so that wireless PDAs work more reliably.

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    For medium-size businesses who need network support, Progent can deliver a variety of options including on-site service, on-line assistance, phone-based Call Center, 24x7 support with automatic system monitoring, temporary staffing, business relocation services, application programming, and professional consulting. For midsize companies in California or other regions serviced by Progent's field engineers, Progent offers professional onsite help for fixing network problems quickly and affordably.

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    Progent's certified engineers provide computer support and IT consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete line of Microsoft server platforms. Progent's upgrade, integration, administration, and troubleshooting services for Microsoft Exchange Server 2003 include system design, installation, documentation, local and remote technical support, Help Desk outsourcing, expert security consulting, and full-service IT outsourcing.

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  • IT Consulting Help Desk Process
    Help Desk Call Center Professional

    The Help Desk Call Center support delivery model adopted by Progent's Technical Response Center gives small and midsize companies an efficient option to dependence on independent service individuals by offering broad expertise shared by multiple engineering teams, optional 24x7 access to emergency assistance, fast escalation to world-class experts for handling the most complex issues, service consistency and dependability, quick follow through enforced by veteran support managers, a choice of easy-to-use ways for initiating service jobs, and excellent process transparency made possible by ticket tracking and accessible through a web-based portal.

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  • Microsoft and Apple Mac Desktop Small Business Computer Consulting Firm
    Desktop Technology Computer Network Firms

    Progent can deliver a variety of economical remote and on-premises support services to assist your business to deploy, administer, and troubleshoot desktops and handhelds based on Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.

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  • Consulting Rates Tech Support
    Consultant Price Small Business IT Outsourcing Companies

    Progent's pricing model is to bill for phone service and on-site help by the minute. Consequently, you are invoiced just for received support. Progent does not impose a higher rate for off-hours or urgent service, and inside California or in areas where Progent offers on-site service, Progent does not charge for travel time except for emergency support where on-site work is less than four hours. In addition, Progent applies no initialization charge and requires no monthly commitment for services provided during normal working hours. Many service firms impose substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity does away with large bills for fast fixes so you won't be tempted to allow minor problems to fester.

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