Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a target network. Because of this, ransomware attacks are typically launched on weekends and at night, when support personnel may take longer to become aware of a break-in and are less able to mount a quick and forceful defense. The more lateral progress ransomware is able to manage within a victim's network, the more time it will require to recover basic IT services and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help you to take the time-critical first step in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware engineers can assist businesses in the Curitiba metro area to locate and quarantine breached devices and protect clean assets from being compromised.

If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Curitiba
Current variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and infiltrate any available backups. Data synched to the cloud can also be corrupted. For a poorly defended network, this can make automated restoration almost impossible and basically throws the datacenter back to square one. So-called Threat Actors, the cybercriminals behind a ransomware attack, demand a ransom payment for the decryption tools required to recover encrypted data. Ransomware assaults also try to exfiltrate information and hackers demand an extra settlement for not publishing this data or selling it. Even if you can restore your network to a tolerable point in time, exfiltration can be a major problem according to the sensitivity of the stolen information.

The recovery process subsequent to ransomware penetration involves a number of distinct stages, the majority of which can proceed concurrently if the recovery workgroup has a sufficient number of members with the required skill sets.

  • Quarantine: This time-critical initial step requires blocking the sideways progress of the attack within your network. The more time a ransomware attack is permitted to go unrestricted, the more complex and more expensive the recovery effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery experts. Quarantine activities consist of isolating affected endpoints from the network to minimize the contagion, documenting the IT system, and protecting entry points.
  • Operational continuity: This involves restoring the network to a minimal acceptable degree of functionality with the least downtime. This effort is usually the highest priority for the victims of the ransomware attack, who often see it as a life-or-death issue for their business. This project also requires the broadest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and smart phones, databases, productivity and mission-critical apps, network topology, and secure remote access management. Progent's recovery team uses state-of-the-art collaboration platforms to coordinate the complicated restoration effort. Progent understands the importance of working quickly, continuously, and in unison with a customer's managers and IT staff to prioritize activity and to put essential resources back online as quickly as possible.
  • Data restoration: The work necessary to restore data damaged by a ransomware assault varies according to the condition of the systems, the number of files that are affected, and which recovery methods are needed. Ransomware assaults can take down critical databases which, if not carefully shut down, may need to be reconstructed from scratch. This can apply to DNS and Active Directory databases. Exchange and Microsoft SQL Server rely on AD, and many ERP and other mission-critical platforms are powered by SQL Server. Some detective work may be required to locate undamaged data. For example, undamaged Outlook Email Offline Folder Files may exist on employees' PCs and notebooks that were off line during the assault.
  • Setting up modern AV/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's behavioral analysis technology to give small and mid-sized businesses the benefits of the same AV technology implemented by many of the world's biggest corporations including Netflix, Citi, and Salesforce. By providing in-line malware blocking, identification, mitigation, restoration and analysis in a single integrated platform, Progent's ASM reduces total cost of ownership, simplifies administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This calls for working closely with the ransomware victim and the insurance carrier, if there is one. Services consist of determining the type of ransomware used in the attack; identifying and establishing communications the hacker; testing decryption tool; deciding on a settlement with the victim and the cyber insurance carrier; negotiating a settlement amount and timeline with the hacker; confirming adherence to anti-money laundering regulations; overseeing the crypto-currency payment to the hacker; receiving, reviewing, and using the decryption utility; debugging failed files; creating a pristine environment; mapping and reconnecting datastores to reflect exactly their pre-encryption state; and restoring physical and virtual devices and services.
  • Forensics: This activity is aimed at learning the ransomware attack's progress throughout the targeted network from start to finish. This history of the way a ransomware attack travelled within the network helps your IT staff to assess the damage and uncovers vulnerabilities in policies or processes that need to be corrected to prevent later break-ins. Forensics entails the examination of all logs, registry, GPO, AD, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to detect anomalies. Forensics is usually assigned a high priority by the insurance provider. Because forensics can be time consuming, it is vital that other important activities such as operational resumption are performed concurrently. Progent has a large roster of IT and cybersecurity experts with the skills required to carry out the work of containment, operational resumption, and data recovery without disrupting forensics.
Progent's Qualifications
Progent has delivered online and onsite network services across the United States for more than 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes consultants who have earned advanced certifications in foundation technologies including Cisco networking, VMware virtualization, and major distributions of Linux. Progent's data security consultants have earned prestigious certifications such as CISA, CISSP-ISSAP, and GIAC. (See certifications earned by Progent consultants). Progent also offers guidance in financial and Enterprise Resource Planning applications. This scope of expertise gives Progent the ability to salvage and integrate the surviving parts of your network following a ransomware intrusion and rebuild them quickly into a viable network. Progent has collaborated with leading cyber insurance carriers like Chubb to assist businesses clean up after ransomware attacks.

Contact Progent for Ransomware Cleanup Services in Curitiba
For ransomware system restoration services in the Curitiba area, phone Progent at 800-462-8800 or go to Contact Progent.



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  • Systems Management Server 2003 Network Consulting Expert Microsoft Certified Systems Management Server IT Services
  • Tech Support Outsource Small Office Small Office IT Consultant Small Office

  • 24x7x365 Data Center IT Consulting
    Colo Online Troubleshooting

    Progent's data center support services are designed for companies with hardware located at Internet Data Centers or data center colo hosting facilities and in need of timely on-site help at the co-location site plus off-site help from Microsoft and Cisco Premier experts. Progent provides a complete array of data center and IDC and colocation support services including network architecture analysis, Windows and UNIX server installation and maintenance, tech support for server and communications networking, development and deployment of fault tolerant systems, defining and implementing layered security defenses, firewall integration and troubleshooting, configuring load balancing solutions, and planning high-availability server and storage cluster systems.

  • Technical Consultant SCCM 2016 Primary Site SCCM 2016 MAM Specialist

  • Work from Home Solutions Online Consulting
    Call Desk for Remote Workers Online Support Services

    Progent has 20 years of experience assisting small and medium-size companies to plan, implement, tune, manage, and debug computer networks that incorporate at-home workers.

  • Technical Support Windows 7 Security Integration Services Windows 7 Help Desk
  • Technology Consulting Juniper J4350 Router Juniper J2320 Router Cybersecurity Firms
  • Technology Consulting Services Catalyst Wi-Fi 6 AP Site Survey Consultants Catalyst Wi-Fi 6 AP Planning
  • Teleworkers Consulting Services nearby Curitiba - Endpoint Management Solutions Expertise Curitiba, Estado do Paraná Curitiba Teleworkers Management Systems Consultants

  • Private Cloud Hosting Engineer
    Consulting Private Cloud Services

    Progent's private cloud hosting allows small and midsize organizations to run key applications like SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant equipment with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for automatic backup and restore. You can use Progent's private cloud to avoid major capital costs for the acquisition, upkeep, and operation of network hardware and facilities while benefiting the highest levels of system availability and physical security.

  • Temporary Staff Augmentation Online Troubleshooting 24x7 Temporary Staffing Services On-site Support
  • Centro, Curitiba Curitiba Netwalker Crypto-Ransomware System-Restoration
  • Top Curitiba Nephilim Ransomware Data-Recovery Centro, Curitiba Curitiba Netwalker Crypto-Ransomware File-Recovery Curitiba, State of Parana
  • Curitiba Egregor Crypto-Ransomware Remediation Curitiba, Estado do Paraná
  • Top Rated Computer Consultants Exchange 2010 Planning Exchange 2010 Information Technology Consulting
  • UNIX Migration Consultant Solaris-Windows Upgrade Consultant
  • UNIX Specialists Top Solaris IT Services
  • Ubiquiti UniFi Controller management Consult Technology Professional Ubiquiti UniFi Mobile App
  • Urgent Linux Network Monitoring Specialist Nagios Integration Services
  • Virtual Machine Hosting Engineer Professional Private Cloud Integration
  • WatchGuard Firebox M270 Firewall Security Audit Services WatchGuard Firebox T70 Firewall Security Audit Services

  • Online Microsoft Office Training Services
    Microsoft Desktop Apps Instruction Computer Consulting Group

    Progent provides live remote training for an array of desktop applications and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Access and Outlook plus Acrobat, Photoshop, Crystal Reports, and Windows 10. Online instruction provides the advantages of conventional in-person seminars, such as immediate communication between clients and teachers, but avoids the expenses of travel and the hassle of attempting to synchronize the schedules of multiple students. Available to single students or classes of any size, Progent's live online training allows the instructor to conduct the seminar from an online facility and the clients can be dispersed throughout a campus or across the the U.S. Live online instruction deploys powerful teaching mechanisms like virtual white boards, real-time questions, and shared desktops. Sessions can be brief and personalized to specialized topics or longer in time and wider in scope.

  • Wi-Fi IP phone integration Online Consulting wireless IP phone security Help and Support
  • Wi-Fi IT Consultant Cisco wireless controller Network Consultant
  • Windows 10 Compatibility Testing Computer Consulting Companies Network Consulting Windows 10 Installation
  • Windows 10 Edge Consultant Microsoft Windows 10 Evaluation Engineer
  • Windows 2003 Server Computer Consultant Windows 2003 Server Information Technology Consulting
  • Windows PC Simulation on Mac Remote Consulting Windows Emulation for macOS Network Engineer
  • Windows Server 2008 R2 Onsite Technical Support Professionals Windows Server 2008 Active Directory
  • Windows Server 2012 Small Business Network Support Paraná Small Business IT Support Firm Windows
  • Windows Server 2022 Integration Support Top Ranked Windows Server 2022 migration Troubleshooting
  • Windows and Solaris Computer Consulting Urgent UNIX, Windows Consultant
  • Windows, UNIX, Solaris Configuration Windows and UNIX Professionals
  • Work at Home Employees Curitiba Consulting Experts - Data Protection Technology Guidance Centro de Curitiba Centro, Curitiba Curitiba At Home Workforce Backup/Restore Systems Expertise

  • ISA 2004 Consultant Services
    Specialist Microsoft ISA Server

    Progent's Microsoft-certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to plan, deploy, and support a configuration of Forefront TMG or ISA Server 2006 on your network that provides the firewall security, speed and manageability that your company needs.

  • macOS Online Professionals Mac Phone-based Specialist

  • Expert Microsoft Certified System Center Operations Manager Professional
    MOM 2007 Specialist

    Progent provides a selection of network service bundles for small businesses. These IT outsourcing and server monitoring solutions are built around the anticipatory problem handling abilities of System Center Operations Manager, a state-of-the-art network and system management software platform that tracks the availability, throughput, and security of your information system and isolates potential troubles before they can bring down your network. With Progent's affordably priced IT support packages, small organizations can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package.

  • macOS and Windows Support and Setup Office for Mac Computer Consultants
  • wireless LAN controller IT Services Onsite Technical Support 2500 Wireless Controller

  • Emergency Monitoring and Reporting Remote Consulting
    Application Monitoring Remote Troubleshooting

    Even if your business has a small network services group and a modest technology budget, your information network can still feature the same high reliability and responsiveness that once required a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier IT consultants, the latest network management software for 24x7 monitoring and alerts, and economical support programs such as a help desk service to keep your mission-critical network applications and hardware up and running.


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