Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Senior Ransomware Engineer
Ransomware requires time to work its way across a target network. Because of this, ransomware attacks are commonly unleashed on weekends and at night, when support staff are likely to be slower to become aware of a penetration and are least able to organize a rapid and forceful response. The more lateral movement ransomware can achieve within a victim's system, the more time it will require to recover basic operations and damaged files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to guide organizations to take the time-critical first phase in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware engineers can help organizations in the Curitiba area to locate and quarantine breached devices and guard undamaged assets from being penetrated.
If your network has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in Curitiba
Current strains of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and infiltrate any available system restores. Data synchronized to the cloud can also be corrupted. For a poorly defended network, this can make system restoration almost impossible and basically throws the IT system back to the beginning. Threat Actors (TAs), the hackers behind a ransomware assault, insist on a settlement payment in exchange for the decryption tools needed to unlock scrambled data. Ransomware assaults also try to exfiltrate information and hackers require an extra payment in exchange for not posting this information or selling it. Even if you are able to rollback your system to an acceptable point in time, exfiltration can pose a big issue depending on the sensitivity of the downloaded data.
The restoration process after a ransomware breach involves several distinct stages, the majority of which can be performed in parallel if the recovery team has enough people with the necessary experience.
- Containment: This time-critical initial response requires blocking the sideways spread of ransomware within your network. The more time a ransomware attack is allowed to go unrestricted, the longer and more costly the recovery process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline staffed by veteran ransomware recovery experts. Containment processes include cutting off affected endpoints from the network to restrict the contagion, documenting the IT system, and securing entry points.
- System continuity: This covers bringing back the network to a minimal acceptable level of capability with the shortest possible delay. This process is usually the highest priority for the targets of the ransomware assault, who often perceive it to be an existential issue for their business. This project also requires the widest array of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, office and line-of-business apps, network architecture, and safe endpoint access management. Progent's recovery team uses advanced collaboration platforms to coordinate the multi-faceted recovery effort. Progent appreciates the urgency of working quickly, continuously, and in concert with a client's managers and network support staff to prioritize activity and to get vital resources back online as quickly as feasible.
- Data restoration: The work necessary to restore data damaged by a ransomware assault depends on the state of the systems, the number of files that are affected, and which restore methods are required. Ransomware assaults can destroy pivotal databases which, if not gracefully shut down, might have to be rebuilt from the beginning. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server depend on AD, and many financial and other business-critical applications are powered by Microsoft SQL Server. Some detective work could be needed to find clean data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on staff PCs and laptops that were off line during the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including root users.
- Setting up modern antivirus/ransomware protection: Progent's ProSight ASM uses SentinelOne's machine learning technology to give small and mid-sized businesses the advantages of the same AV tools deployed by some of the world's biggest enterprises such as Walmart, Citi, and NASDAQ. By providing real-time malware filtering, detection, containment, restoration and forensics in a single integrated platform, Progent's Active Security Monitoring cuts total cost of ownership, simplifies management, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the hacker Progent has experience negotiating settlements with hackers. This requires close co-operation with the victim and the insurance carrier, if any. Activities include determining the kind of ransomware used in the assault; identifying and establishing communications the hacker persona; verifying decryption tool; deciding on a settlement amount with the victim and the cyber insurance carrier; negotiating a settlement and timeline with the TA; confirming adherence to anti-money laundering regulations; overseeing the crypto-currency transfer to the TA; acquiring, learning, and operating the decryption utility; troubleshooting failed files; creating a pristine environment; mapping and connecting datastores to match exactly their pre-attack condition; and recovering machines and software services.
- Forensic analysis: This process is aimed at uncovering the ransomware attack's storyline throughout the targeted network from start to finish. This audit trail of how a ransomware attack progressed within the network helps your IT staff to assess the damage and brings to light shortcomings in security policies or processes that should be corrected to prevent later break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), AD, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to detect variations. Forensics is typically assigned a high priority by the cyber insurance provider. Because forensics can be time consuming, it is vital that other important activities like business continuity are performed concurrently. Progent maintains a large roster of IT and cybersecurity professionals with the skills needed to carry out activities for containment, business resumption, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has delivered online and onsite network services throughout the United States for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes professionals who have earned high-level certifications in core technology platforms such as Cisco networking, VMware, and major distributions of Linux. Progent's data security consultants have earned prestigious certifications such as CISA, CISSP-ISSAP, CRISC, and CMMC 2.0. (See Progent's certifications). Progent also offers guidance in financial and Enterprise Resource Planning applications. This scope of expertise allows Progent to identify and consolidate the surviving parts of your information system after a ransomware assault and rebuild them rapidly into a functioning system. Progent has worked with leading insurance providers including Chubb to assist businesses recover from ransomware attacks.
Contact Progent for Ransomware Cleanup Expertise in Curitiba
For ransomware cleanup services in the Curitiba metro area, phone Progent at 800-462-8800 or visit Contact Progent.