Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Senior Ransomware Engineer
Ransomware needs time to work its way through a network. Because of this, ransomware attacks are typically launched on weekends and at night, when IT personnel are likely to take longer to recognize a penetration and are less able to organize a rapid and coordinated response. The more lateral movement ransomware can manage inside a target's system, the longer it takes to restore basic operations and scrambled files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to help organizations to complete the time-critical first step in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware engineer can assist businesses in the Curitiba metro area to identify and isolate infected servers and endpoints and protect undamaged assets from being penetrated.
If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Offered in Curitiba
Current variants of crypto-ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online data and invade any accessible system restores and backups. Files synchronized to the cloud can also be corrupted. For a vulnerable network, this can make system restoration almost impossible and effectively sets the IT system back to square one. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, insist on a ransom payment in exchange for the decryption tools required to unlock encrypted data. Ransomware assaults also try to exfiltrate files and hackers require an additional payment in exchange for not posting this data or selling it. Even if you are able to restore your network to a tolerable date in time, exfiltration can pose a major issue depending on the nature of the stolen information.
The restoration process subsequent to ransomware attack has a number of distinct stages, most of which can be performed in parallel if the recovery team has a sufficient number of people with the necessary experience.
- Containment: This time-critical first response requires blocking the sideways progress of ransomware within your network. The more time a ransomware assault is permitted to go unrestricted, the longer and more expensive the restoration effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware response experts. Quarantine processes consist of isolating infected endpoint devices from the rest of network to restrict the contagion, documenting the IT system, and securing entry points.
- Operational continuity: This involves restoring the network to a basic useful level of capability with the least downtime. This process is usually at the highest level of urgency for the victims of the ransomware assault, who often see it as an existential issue for their business. This project also demands the broadest array of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, office and line-of-business applications, network architecture, and secure remote access management. Progent's recovery experts use advanced collaboration platforms to coordinate the complex recovery process. Progent understands the urgency of working quickly, tirelessly, and in unison with a customer's management and network support group to prioritize tasks and to get vital services back online as fast as possible.
- Data recovery: The effort required to recover files damaged by a ransomware attack varies according to the state of the systems, the number of files that are encrypted, and which recovery techniques are needed. Ransomware attacks can destroy key databases which, if not carefully closed, may have to be reconstructed from the beginning. This can include DNS and Active Directory databases. Exchange and SQL Server depend on Active Directory, and many manufacturing and other mission-critical platforms are powered by Microsoft SQL Server. Some detective work could be needed to locate undamaged data. For example, non-encrypted OST files may exist on staff desktop computers and notebooks that were not connected at the time of the assault.
- Implementing modern AV/ransomware protection: Progent's Active Security Monitoring offers small and mid-sized businesses the benefits of the same anti-virus tools deployed by some of the world's largest corporations such as Netflix, Visa, and Salesforce. By delivering in-line malware blocking, detection, containment, recovery and forensics in one integrated platform, Progent's ASM lowers TCO, streamlines management, and expedites operational continuity. The next-generation endpoint protection (NGEP) incorporated in ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
- Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This requires working closely with the ransomware victim and the insurance carrier, if any. Services consist of establishing the kind of ransomware involved in the assault; identifying and making contact with the hacker; verifying decryption capabilities; deciding on a settlement amount with the ransomware victim and the insurance provider; negotiating a settlement amount and schedule with the TA; checking compliance with anti-money laundering (AML) regulations; overseeing the crypto-currency disbursement to the hacker; acquiring, learning, and using the decryption tool; troubleshooting failed files; building a clean environment; remapping and connecting datastores to reflect precisely their pre-attack condition; and restoring physical and virtual devices and services.
- Forensic analysis: This activity involves discovering the ransomware assault's storyline across the targeted network from beginning to end. This audit trail of the way a ransomware assault progressed through the network assists you to assess the impact and brings to light vulnerabilities in security policies or processes that need to be corrected to prevent future breaches. Forensics entails the review of all logs, registry, GPO, AD, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for variations. Forensics is usually assigned a top priority by the insurance provider. Because forensic analysis can take time, it is critical that other important activities like operational resumption are pursued concurrently. Progent maintains an extensive team of IT and cybersecurity experts with the knowledge and experience needed to carry out activities for containment, business continuity, and data recovery without disrupting forensic analysis.
Progent has provided online and on-premises IT services across the United States for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have earned advanced certifications in foundation technology platforms including Cisco networking, VMware, and major Linux distros. Progent's cybersecurity consultants have earned prestigious certifications such as CISM, CISSP, and CRISC. (See certifications earned by Progent consultants). Progent also has guidance in financial and Enterprise Resource Planning application software. This breadth of expertise allows Progent to salvage and consolidate the surviving parts of your information system after a ransomware attack and reconstruct them quickly into an operational system. Progent has collaborated with leading insurance carriers including Chubb to assist businesses clean up after ransomware assaults.
Contact Progent for Ransomware Recovery Services in Curitiba
For ransomware recovery consulting in the Curitiba metro area, phone Progent at 800-462-8800 or go to Contact Progent.