Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to work its way through a network. Because of this, ransomware attacks are typically launched on weekends and at night, when IT personnel are likely to take longer to recognize a penetration and are less able to organize a rapid and coordinated response. The more lateral movement ransomware can manage inside a target's system, the longer it takes to restore basic operations and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to complete the time-critical first step in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware engineer can assist businesses in the Curitiba metro area to identify and isolate infected servers and endpoints and protect undamaged assets from being penetrated.

If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Curitiba
Current variants of crypto-ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online data and invade any accessible system restores and backups. Files synchronized to the cloud can also be corrupted. For a vulnerable network, this can make system restoration almost impossible and effectively sets the IT system back to square one. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, insist on a ransom payment in exchange for the decryption tools required to unlock encrypted data. Ransomware assaults also try to exfiltrate files and hackers require an additional payment in exchange for not posting this data or selling it. Even if you are able to restore your network to a tolerable date in time, exfiltration can pose a major issue depending on the nature of the stolen information.

The restoration process subsequent to ransomware attack has a number of distinct stages, most of which can be performed in parallel if the recovery team has a sufficient number of people with the necessary experience.

  • Containment: This time-critical first response requires blocking the sideways progress of ransomware within your network. The more time a ransomware assault is permitted to go unrestricted, the longer and more expensive the restoration effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware response experts. Quarantine processes consist of isolating infected endpoint devices from the rest of network to restrict the contagion, documenting the IT system, and securing entry points.
  • Operational continuity: This involves restoring the network to a basic useful level of capability with the least downtime. This process is usually at the highest level of urgency for the victims of the ransomware assault, who often see it as an existential issue for their business. This project also demands the broadest array of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, office and line-of-business applications, network architecture, and secure remote access management. Progent's recovery experts use advanced collaboration platforms to coordinate the complex recovery process. Progent understands the urgency of working quickly, tirelessly, and in unison with a customer's management and network support group to prioritize tasks and to get vital services back online as fast as possible.
  • Data recovery: The effort required to recover files damaged by a ransomware attack varies according to the state of the systems, the number of files that are encrypted, and which recovery techniques are needed. Ransomware attacks can destroy key databases which, if not carefully closed, may have to be reconstructed from the beginning. This can include DNS and Active Directory databases. Exchange and SQL Server depend on Active Directory, and many manufacturing and other mission-critical platforms are powered by Microsoft SQL Server. Some detective work could be needed to locate undamaged data. For example, non-encrypted OST files may exist on staff desktop computers and notebooks that were not connected at the time of the assault.
  • Implementing modern AV/ransomware protection: Progent's Active Security Monitoring offers small and mid-sized businesses the benefits of the same anti-virus tools deployed by some of the world's largest corporations such as Netflix, Visa, and Salesforce. By delivering in-line malware blocking, detection, containment, recovery and forensics in one integrated platform, Progent's ASM lowers TCO, streamlines management, and expedites operational continuity. The next-generation endpoint protection (NGEP) incorporated in ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This requires working closely with the ransomware victim and the insurance carrier, if any. Services consist of establishing the kind of ransomware involved in the assault; identifying and making contact with the hacker; verifying decryption capabilities; deciding on a settlement amount with the ransomware victim and the insurance provider; negotiating a settlement amount and schedule with the TA; checking compliance with anti-money laundering (AML) regulations; overseeing the crypto-currency disbursement to the hacker; acquiring, learning, and using the decryption tool; troubleshooting failed files; building a clean environment; remapping and connecting datastores to reflect precisely their pre-attack condition; and restoring physical and virtual devices and services.
  • Forensic analysis: This activity involves discovering the ransomware assault's storyline across the targeted network from beginning to end. This audit trail of the way a ransomware assault progressed through the network assists you to assess the impact and brings to light vulnerabilities in security policies or processes that need to be corrected to prevent future breaches. Forensics entails the review of all logs, registry, GPO, AD, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for variations. Forensics is usually assigned a top priority by the insurance provider. Because forensic analysis can take time, it is critical that other important activities like operational resumption are pursued concurrently. Progent maintains an extensive team of IT and cybersecurity experts with the knowledge and experience needed to carry out activities for containment, business continuity, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has provided online and on-premises IT services across the United States for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have earned advanced certifications in foundation technology platforms including Cisco networking, VMware, and major Linux distros. Progent's cybersecurity consultants have earned prestigious certifications such as CISM, CISSP, and CRISC. (See certifications earned by Progent consultants). Progent also has guidance in financial and Enterprise Resource Planning application software. This breadth of expertise allows Progent to salvage and consolidate the surviving parts of your information system after a ransomware attack and reconstruct them quickly into an operational system. Progent has collaborated with leading insurance carriers including Chubb to assist businesses clean up after ransomware assaults.

Contact Progent for Ransomware Recovery Services in Curitiba
For ransomware recovery consulting in the Curitiba metro area, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent's CISSP-premier cybersecurity experts can help businesses of any size with any facet of information system security. Progent can help create cost-effective security systems that protect a small business from advanced threats or Progent can design, configure, and manage an end-to-end security strategy for hybrid networks that support onsite, online, and mobile users sharing network resources distributed across a mix of physical sites and public and private clouds.

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    Remote Professional Remote Server Management

    Remote management cards give network administrators complete control over a server without the need for a personal visit. Through remote management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can help you to plan, deploy, and manage a fault-tolerant company network that incorporates remote management cards and Progent can use these remote management cards to deliver low-cost remote technical support. Progent has experience with a number of remote server management cards such as Aten remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.

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    Consult Office 365 Excel

    Progent's certified Office Excel and Office 365 Excel application consultants can provide a wide variety of remote services to assist your organization to design, program, test, deploy, administer, and troubleshoot business applications based on any release of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help your business to move your current Excel applications to the newest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android phones and tablets, and fix compatibility problems between various releases of Office Excel. Progent offers as-needed help to clients who need a fast fix to a specific issue related to Office Excel and Progent also offers comprehensive project management services for migrating or developing line-of-business application software based on Excel. Progent's affordable online training classes for Excel can be custom tailored to meet the special requirements of individuals or teams.

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    If your business network mixes Sun Solaris platforms with Windows, Progent can assist you to incorporate your servers into a unified environment that permits all your operating systems to coexist for simple administration, transparent information exchange, high reliability, enhanced performance, and strong protection. Progent's Solaris and MS Windows coexistence support offerings include IT architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online technical support and repair, on-site technical support, and Helpdesk services.

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    Progent's Office and Office 365 experts can help businesses to incorporate Office desktop and Office 365 apps such as Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a seamless solution that offers quick ROI and promotes better business results. Progent can assist you to interface Microsoft Office or Office 365 applications with each other and with other core Microsoft technologies such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility issues with various releases of Office and offers customized online training to individual users or groups.

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    Progent's Cisco certified Wi-Fi experts offer affordable online and onsite help for legacy and current 802.11ac Aironet Wi-Fi APs and Progent can assist you to design and maintain Wi-Fi environments that incorporate indoor and outside/ruggedized Aironet access points.

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    Progent's Standard Help Desk Services provide a complete service desk solution that handles all facets of online desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Support services are offered at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve challenging problems.

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    Progent offers cost-effective online assistance to assist your business to design, configure, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for quick tasks to help you through specific technical roadblocks or long-term engagements to help you complete large-scale projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or maintain a highly available, secure and scalable network infrastructure that aligns with your mode of computing. Progent can also provide online and on-premises training to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the strategic value of your information network.

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    Juniper Junos Network and Security Manager Security Company

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Progent's Cisco CCIE Wi-Fi network consultants offer remote or onsite configuration and debugging support to help you to plan, configure, update, optimize, manage and debug Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco wireless controller experts can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build a seamless enterprise-wide connectivity foundation that is easy to manage and scale. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, location and setup of Aironet Wi-Fi APs to work with your specific office design, construction, and expected workloads.

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    Microsoft Dynamics GP 2015 R2 features a revamped architecture that improves cloud readiness, works with popular handheld devices, allows single sign-on with Microsoft Azure AD, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, includes new Workflows, extends the Web Client, and adds over 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants have the broad knowledge and experience to address the critical technical and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to perform a smooth migration that will maximize the return on your investment in this mission-critical platform.

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    Automated Server Management Consultants

    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by tracking the health of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT management personnel and your assigned Progent consultant so all potential issues can be addressed before they can disrupt productivity.

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    Progent provided a wireless integration environment that allowed a school to improve productivity and avoid the recurring expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is designed for interfacing remote locations as far as 2.5 miles apart and can reach even greater distances. This wireless solution provided improved performance and reliability than recourse to amplifying the 802.11b wireless network, and since it uses the 5.8Ghz spectrum it offered protection against outside interference.

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    Progent provides Microsoft Windows 2003 Cluster Server assistance to help your business implement zero-downtime server clusters designed to provide 24x7 uptime. Clustered Windows servers for high-availability networks include Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Server Cluster. By helping you create zero-downtime server clustering solutions around Windows Server Cluster 2003, Progentís Premier Windows engineers ensure that your non-stop clustered servers are configured to maximize the business advantage of your IT system.

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    Emergency SCVMM 2012 Reporting Consultants

    Progent's Microsoft-certified consultants can help organizations of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; design, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist you to upgrade from an older release of System Center Virtual Machine Manager or from another virtualization management system, and Progent can assist you to enhance and repair your current SCVMM environment to make sure you realize the highest possible business value.

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  • Remote Support Services Mandrake Linux, Sun Solaris, UNIX Curitiba-S„o Josť dos Pinhais Gentoo Linux, Sun Solaris, UNIX Integration Support Curitiba

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    Progent's Cisco CCIE Wi-Fi network infrastructure experts offer remote or onsite integration and debugging services to assist you to design, implement, upgrade, optimize, manage and debug Aironet Wi-Fi access point environments of any scale or topology. Progent's Cisco wireless controller experts can also help you to integrate your wireless environment with your wired network and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is easy to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and configuration of Aironet wireless APs to work with your specific workplace layout, construction, and expected network traffic.

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    ProSight Hybrid Cloud Data Backup Services Support Outsourcing

    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and enables rapid recovery of vital data, applications and VMs that have become unavailable or damaged due to component failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's disaster recovery specialists can provide world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical information.

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    Dynamics GP Great Plains Accounting Online Support Services

    Progentís Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is a financial and ERP tool built, like all Microsoft accounting tools, on the expandable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to deploy and configure, and with its segmented design you are able to purchase only the functions you currently require, with the option to add users and enlarge capabilities when necessary. Progentís Dynamics GP/Great Plains consulting experts can show you how to deploy, customize and administer the latest release of Dynamics GP or migrate efficiently from an earlier release.

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    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map, monitor, enhance and debug their connectivity hardware such as routers and switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, captures and displays the configuration information of virtually all devices on your network, monitors performance, and generates notices when issues are detected. By automating complex management and troubleshooting processes, WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, finding appliances that require critical updates, or identifying the cause of performance problems.

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    Windows and Solaris Onsite Technical Support

    If your office network combines UNIX, Linux or Solaris technology with Microsoft Windows, Progent can assist you to incorporate your IT resources into a unified environment that allows all your operating systems to coexist for easy administration, transparent information exchange, high availability, enhanced throughput, and strong protection. Progent's UNIX/Linux/Solaris and Windows coexistence assistance offerings include IT infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network help and repair, in-person technical support, and Help Desk services.

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    Remote Support Services 802.11ac Wi-Fi Network

    Progent can show you how to design, deploy, manage, monitor, and troubleshoot an efficient Wireless LAN architecture, select sensible products, and integrate wireless access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also help you create a thorough 802.11ac wireless system security strategy that is well aligned with the security strategy for your entire business network.

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    Progent's Microsoft-certified experts can show you how to evaluate the economic case for implementing SharePoint 2007, consult with you on the appropriate version of Microsoft SharePoint Server for your application, offer configuration and integration expertise, assist you to install Microsoft SQL Server as a supporting DBM, optimize your network infrastructure, integrate your off-the-shelf and custom application software to work with SharePoint Server 2007, design a comprehensive security plan that incorporates portal solutions, and deliver troubleshooting and Help Desk services.

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    Cisco's Catalyst wireless controllers simplify the management of Wi-Fi LANs by unifying the provisioning and control of wireless access points, optimizing wireless throughput by limiting the impact of RF congestion, enhancing Wi-Fi availability with rapid failover, and strengthening security by detecting threats and analyzing traffic content based on user class and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's modern Wi-Fi controller solutions.

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    With virtual servers, businesses are able to run many virtual servers on one physical server. Virtualization technology enables companies to enjoy all the advantages of server segmentation, while avoiding the expense that goes with purchasing extra server equipment. Virtualization is the critical technology behind private clouds, which offer important advantages including reducing the costs of capital equipment, datacenter facilities, and management while enhancing data security, network reliability, and disaster recovery. Other useful server management technologies include server monitoring utilities, Microsoft WSUS, and remote system management cards. Progent's certified server management specialists can assist you in all areas of server virtualization and administration to allow your company to contain expenses and conserve time.

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    Juniper Junos Configuration Network Security Auditing

    Progent's Juniper Networks-authorized network consultants can help your company to design and implement Juniper Firewall and VPN platforms, enhance and support your infrastructure, and migrate smoothly from discontinued devices to current releases. Progent's Junos OS consultants can offer support for Juniper's premier network operating system to help your business to streamline the administration and strengthen the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations manage networks that include a mix of Juniper's software platforms.

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    Progent offers the expertise of BlackBerry-premier consultants who can help small organizations to design, manage, and repair BlackBerry technology economically and successfully, doing away with the requirement for an internal BlackBerry expert and reducing the expense and distraction of supporting a mobile workgroup. Progent's BlackBerry specialists offer in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security engineers. This breadth of knowledge, combined with Progent's proven online service delivery model, provides small and mid-size businesses a cost-effective solution for integrating BlackBerry technology seamlessly into their information system.

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    Amazon MWS integration training Outsourced Programming

    Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their reach, reduce their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and get to market quickly.

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    Progent's Cisco-Premier network management engineers can help you to use Cisco's network management utilities alongside a variety of powerful third-party applications to create a comprehensive network management solution in order to keep your network running reliably, conserve expensive resources, protect your data, recover rapidly from hardware failure or malicious assaults, and allow you to expand or repurpose network resources intelligently and economically as your company evolves.

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    Progent's Linux support experts offer small and mid-size businesses and software developers assistance with managing and supporting Linux systems that coexist with Microsoft-powered networks. Progent can give your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide array of expertise provides you with a convenient single consulting firm to help you create and maintain a secure and reliable mixed-platform network and communications environment that supports Linux and Microsoft coexistence by integrating MS Windows with leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    Progent offers small businesses two low-cost network security inventory scanning packages that provide, for a set price, remotely administered scans of your security profile which are analyzed by expert security specialists who assess the data collected by the scan, present objective evaluations of your existing network security, and make suggestions for remediation. Progent has developed two complementary security inventory scanning packages for external and internal security scanning that are priced to fit the budgets of small businesses while delivering enterprise-class evaluations of your network's vulnerability to assault.

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  • Windows Server Essentials and Exchange Consultant Windows Server Essentials Upgrade Consulting
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    ransomware cleanup and restore Services

    Progent's experienced ransomware recovery consultants can assist you to rebuild a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.

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