Immediate Remote Help for Curitiba Paraná Computer Systems
Urgent Phone Help for Curitiba NetworksFor organizations in Curitiba Paraná, Progent offers remote technical support for information systems based on Microsoft, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier consulting experts have provided remote support to businesses in every state in the United States. (Check out recommendations from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-certified engineers to solve challenging networking issues, plus the services of CISSP-qualified cybersecurity experts to handle high-level security design and troubleshooting issues.

Progent's online technical support experts offer exceptional leverage due to the fact that they possess the practical background and have access to the sophisticated tools required to solve the majority of information system issues quickly. This lowers direct costs because solutions accumulate fewer billable minutes. Online help also eliminates the cost of dispatching an engineer to your site. Your company saves even more in indirect expenses by minimizing or eliminating system outages and related losses stemming from business disruption, upset customers and vendors, idle workers, and distracted executives. Progent's extensive remote consulting know-how is especially helpful in environments that are dependent on public clouds for vital network infrastructure or software such as Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises tech support may not be an option.

Progent's pricing policy for online support is structured to stretch your network support investment. Progent bills on a per-minute basis for telephone-based assistance, so you are invoiced only for the support that you actually get. In contrast to typical remote support companies, Progent imposes no startup charge or minimum job duration. Progent's per-minute billing unit and clean model for billing avoid situations where speedy. minor solutions somehow end up as big invoices. Progent's skill at solving problems efficiently means you saves cash.

Progent's Remote Consulting and Technical Support Expertise
Over time, Progent has mastered an arsenal of optimized technologies and proven processes which ensure the maximum level of efficiency for remote technical support and repair for computer networks of any size. Progent's online support team can access your company's computer system remotely without compromising corporate security.

Progent's powerful service reporting application maintains detailed histories for all support that Progent's customers have received. Progent's staff engineers have the benefit of the specifics of services rendered to each Progent customer by any Progent engineer. This history of issues and solutions is structured as a quickly searchable internal knowledge base that allows Progent's remote technical engineers to communicate their experiences company-wide to make sure that the value of Progent's support grows over time. Progent's high-level certifications and working associations with important vendors including Cisco and Microsoft open up additional vast technical support databases and permit priority response from manufacturers' in-house product engineers so Progent's remote service experts are able to find the most efficient resolutions quickly.

Online services offered by Progent to companies in Curitiba Paraná include:

Progent's ProSight Fixed-price IT Services for Small and Mid-size Organizations
Progent provides a selection of affordable, fixed-price managed services intended to allow small and medium-size businesses to benefit from the same advanced technology deployed by some of the industry's top enterprises. Progent's ProSight portfolio of IT management outsourcing services addresses all critical areas of information technology such as email content filtering, security and compliance, automated backup and disaster recovery, infrastructure health monitoring, VM cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that utilizes SentinelOne's next generation behavior-based analysis technology to defend endpoints as well as servers and VMs against new malware assaults like ransomware and email phishing, which easily escape legacy signature-based AV tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to manage the entire malware attack progression including protection, infiltration detection, containment, remediation, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection services deliver economical multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering through cutting-edge tools packaged within one agent managed from a unified control. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP deployment that meets your organization's unique needs and that allows you prove compliance with government and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent action. Progent can also help your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has partnered with advanced backup/restore technology companies to produce ProSight Data Protection Services, a portfolio of management outsourcing plans that provide backup-as-a-service (BaaS). ProSight DPS products automate and track your data backup processes and allow non-disruptive backup and fast restoration of critical files, applications, system images, and virtual machines. ProSight DPS lets you protect against data loss resulting from equipment failures, natural disasters, fire, cyber attacks like ransomware, human mistakes, ill-intentioned employees, or software glitches. Managed services in the ProSight Data Protection Services portfolio include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda purpose-built storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to determine which of these managed services are most appropriate for your network.

  • Progent's Patch Management: Patch Management Services
    Progent's support services for software and firmware patch management offer organizations of any size a versatile and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT system. In addition to maximizing the protection and functionality of your computer network, Progent's software/firmware update management services permit your in-house IT staff to concentrate on line-of-business initiatives and activities that deliver the highest business value from your information network. Learn more about Progent's patch management services.

  • ProSight Duo Two-Factor Authentication: Identity Validation, Endpoint Policy Enforcement, and Protected Single Sign-on
    Progent's Duo authentication services incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices. Using Duo 2FA, when you log into a secured online account and give your password you are requested to verify your identity via a device that only you possess and that uses a different network channel. A broad range of out-of-band devices can be utilized as this added means of ID validation such as an iPhone or Android or wearable, a hardware token, a landline phone, etc. You may designate multiple verification devices. To learn more about ProSight Duo two-factor identity authentication services, go to Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is an expanding line of real-time and in-depth reporting utilities created to work with the industry's top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to highlight and contextualize critical issues such as inconsistent support follow-through or machines with missing patches. By exposing ticketing or network health problems clearly and in near-real time, ProSight Reporting improves network value, reduces management overhead, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top data security companies to provide centralized control and comprehensive security for your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter. For more information, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map out, monitor, enhance and debug their networking hardware such as routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and displays the configuration information of virtually all devices on your network, tracks performance, and sends notices when problems are detected. By automating complex management and troubleshooting activities, WAN Watch can cut hours off ordinary tasks such as making network diagrams, expanding your network, locating appliances that require critical updates, or isolating performance problems. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your network running efficiently by tracking the state of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT management staff and your assigned Progent engineering consultant so all potential issues can be resolved before they can disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual host configured and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Since the environment is virtualized, it can be moved easily to an alternate hardware environment without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you're planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to obtain an unbiased evaluation of the health of their network. Based on some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the deployment of your core infrastructure devices conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a more manageable Active Directory system. Both versions also include one year of cutting-edge remote network monitoring and management (RMM). Advantages can include simpler management, better compliance with data security standards, more efficient utilization of network assets, faster problem resolution, more reliable backup and recovery, and increased uptime. Read more information about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent information assurance consultant. The interview is designed to help assess your organization's ability either to block or recover rapidly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information about your existing security profile and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective AV and backup/recovery environment that meets your business requirements. For more information, refer to The ProSight Ransomware Preparedness Report.

Special Support Services Available from Progent
Progent offers the skills of world-class online consulting professionals for contract information technology programs. Billing rates for longer-term development or consulting tasks are set according to the qualifications of the consultants involved. Progent's experience with these important areas of information technology allows clients to execute major projects within budget and on schedule. Progent's special online engineering solutions include:

  • Call Center Services
    Progent's Help Desk Call Center support alternatives for organizations with environments based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include full-service Call Center services, co-managed Help Desk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide small businesses a comprehensive service desk solution that manages all facets of online Level 1 desktop support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Progent offers call desk services at a substantial discount off Progent's normal desktop support rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to handle challenging problems.

    Progent's Co-managed Help Desk services allow your business to split the load for Help Desk services transparently between your in-house IT team and Progent's large roster of veteran technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on the leading professional services automation platform for managing service requests, ticketing, responsibility, status tracking, and metrics.

    Progent's Call Center staff of seasoned network professionals gives your computer users in Curitiba Paraná immediate contact with a dependable network service group with substantial background providing telephone-based help and remote diagnostics for networks that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's charter is to earn the Help Desk perception as a solid driver of business efficiency, and Progent's target is to resolve and not merely document IT problems.

  • Applications Services: Education, Customization, and Troubleshooting
    Progent's Applications Consulting staff provides phone-based professional consulting expertise and education in specific application areas that include ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for familiar Microsoft business applications such as CRM, MS Office Project, Office Word, and Microsoft 365 Excel. To learn more information concerning Progent's consulting, customization, and training offerings, see Progent's Business Application Experts Group.

  • Centralized and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center centralizes and automates the administration of hybrid cloud environments by offering advanced integration with Windows Server 2022, Windows 10 and Windows 11; cohesive integration of heterogeneous environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support including closer integration with Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center consulting experts offer advanced online and onsite expertise for all components of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and install a new implementation of Microsoft System Center2, expand or tune your current one, upgrade efficiently from a previous release of System Center, or debug your System Center environment.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent offers businesses in Curitiba Paraná remote IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager expertise. Progent can customize Operations Manager to fit your business so your computer maintenance is proactive and automated. By uncovering looming trouble spots before they evolve into crashes, system monitoring can ward off stressful and costly service crises. Progent can also provide help with network monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X environments, Windows systems, or networks that support a variety of OS platforms.
How Your Curitiba Business Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about urgent remote expertise with Microsoft Windows, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Nationwide Phone-Based Support, telephone 1-800-993-9400, or see Contact Progent. For companies and new businesses in Curitiba Paraná, Progent's phone-based computer support specialists can provide effective and affordable IT help whenever your company requires it. More than two decades of delivering online technical assistance has earned Microsoft Partner status for Progent's consulting experts and has allowed Progent to acquire high-end troubleshooting skills and to fine tune online connectivity technology to repair network problems rapidly while eliminating the cost and lost productivity that comes with on-premises support visits.

Even if your Curitiba company relies on a regular freelance consultant or maintains an in-house IT staff that know how to handle day-to-day computer issues, Progent's Microsoft and Cisco certified consultants can provide an easy and transparent virtual expansion of your local resources in cases when your usual service personnel either don't have the time or the experience to resolve unexpected network emergencies or especially challenging integration problems.

Advantages of Progent's IT Support for Companies in Curitiba Paraná
Progent's remote technical help services enable your Curitiba company to realize the benefits of on-call, enterprise-grade IT support without the expense of managing a full-time IT staff. Your information system will acquire added business value by becoming more reliable, efficient, and protected. Advantages to your business include:

  • Convenient remote expansion of your on-site IT resources
    For most businesses in Curitiba Paraná, local network service providers, whether represented by independent consultants or a full-time maintenance staff, can handle the majority of network issues. On the other hand, IT crises sometimes spring up when local resources are too busy or absent, and some trouble may be associated with technology that is unfamiliar to your local support personnel. In these instances, Progent's online support specialists offer an easy, fast, and economical solution to supplement your local resources and to pass on useful information to improve your capability to resolve downstream problems locally.

  • Reduced Reliance on Freelance Consultants
    For IT support, smaller offices commonly depend on independent freelance service providers. Although freelance service people have less overhead than larger service companies and can afford to charge lower rates, they are sometimes stretched too thin, making it hard to respond quickly to urgent situations. If an independent consultant is occupied with another client, ill, on a trip, or in class, the lack of fallback personnel may force your business to go without assistance during an IT crisis. As your company grows, system downtime and trouble with critical software become more expensive. The budget you thought you were conserving on a freelancer can be eaten up fast by reduced productivity. Progent offers a reliable source of backup service experts to make sure your network is always up and running.

  • Build a Solid Foundation for Smooth Growth
    Companies often start with an information system implemented on a shoestring budget. Without a strong framework, band-aid repairs can get thrown on top of a shaky foundation. As a company grows, stability and expandability problems can hinder the success of the business. These poorly built environments need careful assessment, smart long-term planning, and extensive IT expertise to evolve to a network infrastructure able to provide the solid foundation to meet critical business requirements and simplify downstream growth.

  • Work with Problem Solvers Rather Than Product Vendors
    Smaller businesses require guidance and technical education to navigate through an increasingly complex maze of technology options capable of promoting business growth and improving productivity. Businesses hardly need a network engineer who is attempting to sell a specific vendor's technology. IT consulting and product sales can lead to a situation where the recommended solution is built around a profitable technology instead of the genuine requirements of a business. Progent avoids these conflicts of interest by selling only services instead of products. This enables Progent to align technical consulting with the real needs of clients.

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Partner consulting firm and Progent's head count, range of technical knowledge, refined support software, and understanding of enterprise networking allow offices to escape the pitfalls associated with excessive dependence on smaller consulting organizations, individual freelance consultants, or over-stretched in-house resources.

Progent adds value by offering:

How Does My Business Begin Receiving Online Technical Help from Progent?
To initiate Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network support, visit Immediate Network Support.



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    Progent's Microsoft-certified consultants have over a decade of background planning, deploying, optimizing and troubleshooting System Center Operations Manager environments and offer companies of all sizes expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to best practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or on-premises troubleshooting to assist you to fix critical issues uncovered by Microsoft SCOM 2012.

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    • Home Based Microsoft Certified Freelancing Job
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    Progent's compensation model is based on revenue sharing, so just like working as an independent contractor, your income is entirely tied to your work effort. Some of our consultants focus on quality of life and elect to consult at a more relaxed pace, utilizing our self-determined calendar to follow personal pursuits such as mountain biking, car racing, skiing, surfing, travel, or spending free time with relatives and acquaintances. Other consultants use the opportunity to make big dollars through lots of work and extended days. Progent fully encourages both sides of the spectrum and any point in the middle.

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    NetDocuments (NetDocs) is a cloud-based document management system built for law practices. Progent offers remote access to NetDocuments consultants who can help legal departments and law firms to plan, configure, manage, optimize, or troubleshoot a document management system (DMS) environment based on NetDocuments.

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    Progent's certified SonicWall firewall experts can show you how to deploy, maintain, and tune SonicWall firewall/VPN devices including the current SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end security solution and design protection into your business operations.

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    Progent can help businesses of any size to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and lower equipment investments. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud networking models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure that you sidestep the typical mistakes small organizations make when migrating to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to configure firewalls and VPN tunnels and also to manage iPhones and iPads and Android smartphones and tablets.

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    Progent's Microsoft consultants can help you to evaluate the benefits of Microsoft Lync Server for your environment and can assist you to plan and execute an installation of Lync Server that unifies the management of Instant Messaging and Presence and increases the productivity of your in-house staff, telecommuters, and mobile workforce. Progent's consultant's can also assist you to perform an efficient migration to Microsoft Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, integrate Lync Server 2010 with Exchange, Microsoft SharePoint, and SQL Server, show you how to use Lync Server 2010 to improve the team-computing functions of Microsoft Office programs, and offer webinar training and continuing technical support for Microsoft Lync Server 2010 and other Microsoft platforms.

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    Progent's CISSP-certified network security experts can assist businesses of all sizes with any aspect of IT security. Progent can help implement efficient cybersecurity systems that protect a small office against advanced malware attacks or Progent can plan, configure, and manage an end-to-end security environment for hybrid enterprise networks that accommodate local, remote, and mobile users accessing IT resources spread over multiple physical datacenters and public and private clouds.

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    Remote continuous monitoring, proactive alerts, and actionable reports are vital to maintaining the proper operation of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has advanced to the point that companies of any size can afford a level of protection that was previously reserved for large enterprises. Progent can provide several Remote Monitoring and Management options available as low-cost services designed to assist you to detect and resolve a an array of IT network problems before they get big enough to hurt productivity.

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    Altaro VM Backup software from Hornetsecurity offers small businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud architectures and also enables cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises consulting services to assist you to plan, install, optimize and debug a modern backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup technology.

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    Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 operating system and based on technology originally developed by Connectix, delivers the power needed to accomplish hardware reduction, software migration, and server isolation tasks through virtualization techniques in an enterprise-ready IT network with advanced expandability, manageability, and reliability. Microsoft has targeted Virtual Server at businesses who want to enhance operational efficiency in application programming and piloting, upgrading from legacy line-of-business software, and hardware consolidation. Progent's skilled Virtual Server experts can help your company to evaluate and integrate Microsoft Virtual Server.

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    Progent's pricing model is to bill for phone service and on-premises visits by the minute. Consequently, you are charged just for delivered services. Progent does not impose a more expensive rate for after-hours or urgent service, and within California or in areas where Progent offers on-premises service, Progent does not charge for travel time except for emergency calls where on-site time is less than four hours. Also, Progent applies no initialization charge and asks no monthly commitment for services provided during regular business hours. Many support firms impose large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity eliminates big invoices for fast repairs so you will not be forced to allow less critical problems to stay unaddressed.

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    Progent makes use of the Flexential Tampa colocation center mainly to deliver private cloud hosting services. Progent has a team of network experts located in the vicinity of Tampa, and Progent can also provide online support from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior disaster recover planning consultants. Progent can also help you to design and carry out a move to the Flexential data center with services such as designing system architecture, specifying hardware, system configuration and testing, troubleshooting, setting up online management, and training your IT staff.

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    Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide centralized control and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further level of inspection for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, DLP, and encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email that stays within your corporate firewall.

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    Cisco's Catalyst line of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the configuration and management of Wi-Fi access points, tuning Wi-Fi performance by limiting the impact of radio frequency congestion, enhancing wireless uptime with fast failover, and hardening security by identifying cyber threats and filtering network traffic based on user type and location. Progent can help your business to configure Cisco Wi-Fi controller appliances to manage Wi-Fi networks of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi environment or carry out a smooth migration to Cisco's modern Wi-Fi controller technology.

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    Progent's team of Microsoft and Cisco Premier consultants average longer than ten years of real-world industry experience, at the front lines of IT service, performing a broad range of IT projects for an extensive array of businesses. Every Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its support team. This guarantees that you get not just expert technical help, but also a support engineer with proven approaches for applying computer knowledge to solve actual network problems quickly.

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    For corporations with branches in California or any region covered by Progent's engineers, Progent's Microsoft-Certified IT support professionals and certified Cisco system consultants offer a range of network consulting services including project planning, Sarbanes Oxley compliance, site moves, corporate security, network design, on-site or remote branch office support, and technical support for data center hosting environments. A Progent network architect can show you how to plan a multi-office network that makes smart use of colocation services and Internet data centers. Progent's Microsoft Premier consultants can help large corporations design, deploy and maintain massive rollouts of the latest versions of Microsoft products such as Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent's CCIE and Cisco Certified Network Professional consultants can help you deploy Cisco technology for connectivity solutions that incorporate simple, high-performance, integrated, and remote networking.
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