Fast Online Support for Curitiba Paraná Computer Systems
Fast Remote Technical Support for Curitiba NetworksFor organizations located in Curitiba Paraná, Progent offers online support for information systems powered by Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Certified consulting experts have delivered online troubleshooting to companies in every state in the United States. (See recommendations from Progent's customers.) In addition, Progent offers the expertise of Cisco CCIE-qualified engineers to solve challenging networking issues, as well as the assistance of CISA and CISSP-accredited security consultants to handle advanced security architecture and troubleshooting jobs.

Progent's remote technical support experts offer exceptional value due to the fact that they possess the real-world background and are equipped with the sophisticated tools necessary to resolve most information system issues rapidly. Efficient support reduces immediate expenses because service calls accumulate minimal chargeable consulting minutes. Online support also eliminates the cost of dispatching an engineer to your location. Your company saves even more with incidental expenses by reducing or eliminating network outages and related losses stemming from business disruption, upset clients, idle workers, and de-focused executives. Progent's extensive remote technical support expertise is particularly valuable for businesses that rely on public clouds for critical infrastructure or software such as Azure, Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite IT support may not be an option.

Progent's pricing policy for remote help is structured to leverage your network support investment. Progent bills on a per-minute basis for telephone-based assistance, so you are invoiced exclusively for the support that you receive. In contrast to typical remote support companies, Progent requires no service activation charge or minimum job duration. Progent's per-minute granularity and clean policy for billing avoid scenarios where quick fixes manage to end up as large bills. Progent's skill at dealing with technical issues efficiently means your business spends less cash.

Progent's Online Consulting and Troubleshooting Expertise
Through years of experience, Progent has mastered a set of optimized technologies and proven methodologies which permit the highest level of efficiency for remote technical support and troubleshooting for IT networks of any size. Progent offers safe VPN support for gateways from a variety of leading vendors including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity allows the consultants of Progent's Technical Response Center to interface to your company's network remotely without compromising corporate security.

Progent's proven customer support reporting system maintains detailed documentation for all service that Progent's customers have been provided. Progent's team service personnel have access to the details of services provided to each client by any Progent engineer. This archive of problems and repairs is stored as a conveniently exploitable proprietary knowledge base that allows Progent's online technical engineers to communicate their experiences company-wide to make sure that the quality of Progent's technical support grows daily. Progent's advanced accreditations and close associations with major industry leaders including Cisco and Microsoft open up additional massive technical support knowledge bases and allow fast access to manufacturers' internal engineering staff so Progent's online consulting specialists are able to arrive at the most efficient solutions promptly.

Remote technical support services offered by Progent to companies in Curitiba Paraná include:

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent provides a selection of low-cost, fixed-price services designed to enable small and mid-size organizations to benefit from the same advanced IT solutions deployed by some of the world's leading corporations. Progent's ProSight series of network management outsourcing services addresses all critical facets of information technology including email protection, behavioral-based threat defense, cloud-based backup and disaster recovery, network infrastructure health monitoring, VM cloud hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that incorporates SentinelOne's next generation behavior-based analysis technology to defend endpoints as well as servers and VMs against modern malware attacks like ransomware and email phishing, which routinely evade traditional signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to automate the complete malware attack lifecycle including blocking, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows VSS and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint control, and web filtering via leading-edge tools packaged within one agent managed from a single console. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP deployment that addresses your organization's specific requirements and that allows you prove compliance with government and industry information security standards. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate attention. Progent can also assist you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has worked with advanced backup technology vendors to produce ProSight Data Protection Services, a selection of management offerings that deliver backup-as-a-service. ProSight DPS services automate and monitor your data backup operations and enable transparent backup and rapid restoration of critical files, apps, system images, and VMs. ProSight DPS helps your business avoid data loss resulting from equipment breakdown, natural calamities, fire, cyber attacks like ransomware, user mistakes, ill-intentioned employees, or application bugs. Managed backup services in the ProSight Data Protection Services portfolio include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can help you to identify which of these fully managed services are best suited for your IT environment.

  • Progent's Patch Management: Patch Management Services
    Progent's managed services for patch management provide businesses of any size a versatile and affordable alternative for assessing, validating, scheduling, implementing, and tracking updates to your dynamic IT network. Besides optimizing the security and functionality of your IT environment, Progent's patch management services free up time for your IT staff to focus on line-of-business initiatives and tasks that derive maximum business value from your information network. Find out more about Progent's software/firmware update management services.

  • ProSight Duo Multi-Factor Authentication: Identity Validation, Endpoint Policy Enforcement, and Secure Single Sign-on (SSO)
    Progent's Duo MFA services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a secured online account and enter your password you are asked to verify who you are on a unit that only you possess and that uses a different ("out-of-band") network channel. A broad range of devices can be used for this second means of ID validation such as a smartphone or watch, a hardware/software token, a landline telephone, etc. You can register several verification devices. For details about ProSight Duo identity validation services, see Cisco Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is an expanding line of in-depth reporting utilities designed to work with the top ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to highlight and contextualize key issues like spotty support follow-through or machines with out-of-date AVs. By exposing ticketing or network health problems concisely and in near-real time, ProSight Reporting improves network value, reduces management hassle, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top information security vendors to provide web-based management and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage. Email Guard's onsite gateway appliance provides a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your corporate firewall. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map out, track, reconfigure and troubleshoot their networking hardware such as routers, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, captures and displays the configuration of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are detected. By automating tedious management and troubleshooting processes, WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, locating appliances that need important software patches, or isolating performance bottlenecks. Find out more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your network operating efficiently by tracking the state of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT personnel and your Progent engineering consultant so that all potential problems can be addressed before they can disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual machine host set up and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the applications. Because the system is virtualized, it can be moved immediately to an alternate hardware solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can eliminate up to half of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size businesses to obtain an unbiased assessment of the health of their network. Based on a selection of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits help you see how closely the configuration of your essential network devices adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a cleaner Active Directory environment. Both also come with one year of cutting-edge remote network monitoring and management (RMM). Benefits can include lower-cost management, improved compliance with data security standards, more efficient utilization of network assets, faster problem resolution, more reliable backup and recovery, and increased uptime. Learn more information about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a phone interview with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your company's ability either to block or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information about your existing AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective AV and backup environment that meets your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Additional Support Services Available from Progent
Progent offers the services of world-class remote consulting professionals for contract information technology projects. Billing rates for ongoing development or consulting projects are determined based on the level of expertise of the consultants involved. Progent's experience with these special areas of computer technology allows clients to complete critical initiatives within budget and on schedule. Progent's special online consulting solutions include:

  • Call Center Support
    Progent's Help Desk Call Center programs for businesses with networks based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux technology include comprehensive Call Center services, co-managed Help Desk support services, and Call Center operations consulting. Progent's Standard Help Desk Services provide smaller businesses a complete solution that manages all aspects of online desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Progent provides call desk services at a significant discount off Progent's normal Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle the most problems.

    Progent's Call Center consulting services can assist you in creating an efficient new Help Desk or improving your existing one, selecting or modifying Call Center software products to address the special requirements of your company, or providing temporary phone support staff to work with your internal Call Center resources during demanding scenarios like software transitions, major updates, or rolling out new applications.

    Progent's Help Desk staff of seasoned information technology experts gives your customers in Curitiba Paraná quick assistance from an efficient network service resource with years of experience providing phone help and remote troubleshooting for IT systems powered by Windows, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's concentration is to earn the Call Center recognition as a crucial contributor to business performance, and Progent's aim is to solve rather than merely annotate technical issues.

  • Business Applications Services: Education, Development, and Problem Solving
    Progent's Applications Consulting staff provides remote and in-depth consulting support and training in special application areas including ERP, MRP, customizing accounting packages, and CRM. Progent also offers consulting expertise, programming, and education for popular Microsoft applications including Microsoft CRM, MS Office Project, Office Word, and Microsoft 365 Excel. To read more about Progent's consulting, programming, and education services, refer to Progent's Applications Experts Group.

  • Unified and Automated Management of Hybrid Cloud Environments
    System Center unifies and automates the management of hybrid cloud networks by offering advanced integration with Windows Server 2022, Windows 10 and Windows 11; seamless management of multi-OS environments that include various Linux distributions, Hyper-V and VMware; and better cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center consultants can provide advanced remote and on-premises expertise for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to design and install a new deployment of Microsoft System Center2, extend or tune an existing one, upgrade smoothly from a prior version of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring Support
    Progent can deliver businesses in Curitiba Paraná online hybrid network monitoring by providing Microsoft System Center Operations Manager consulting services. Progent can customize SCOM for your environment so that your IT support is proactive rather than reactive. By exposing potential problems before they expand into network outages, proactive monitoring can ward off inconvenient and expensive service failures. Progent can also utilize network monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows environments, or systems that support a mix of OS platforms.
How Your Curitiba Company Can Contact Progent's Online Service Experts
To get in touch with Progent about emergency remote expertise with Microsoft Windows, Apple macOS and OS X, or Linux computer systems, visit Progent's Nationwide Phone-Based Help, phone 1-800-993-9400, or go to Contact Progent. For businesses and startups in Curitiba Paraná, Progent's phone-based computer support engineers can deliver effective and economical system support whenever your company needs it. More than 20 years of providing remote technical assistance has led to Microsoft Partner certification for Progent's consultants and has allowed Progent to acquire high-end troubleshooting capability and to refine online access technology to solve computer problems rapidly while eliminating the expense and lost productivity that comes with on-site service visits.

Even if your Curitiba organization works with a local freelance consultant or maintains an in-house organization that know how to handle the majority of network issues, Progent's Microsoft and Cisco certified consultants can offer an easy and transparent virtual expansion of your local resources for situations when your usual IT support personnel either don't have the availability or the expertise to resolve unexpected system crises or especially complex integration projects.

Advantages of Progent's IT Support for Organizations in Curitiba Paraná
Progent's online IT consulting services allow your Curitiba business to experience the advantages of immediate, world-class IT support without the cost of managing an in-house IT staff. Your information system will acquire added business value by being increasingly available, efficient, and protected. Advantages to your company include:

  • Seamless remote expansion of your local IT resources
    With most businesses in Curitiba Paraná, local computer support resources, whether made up of independent consultants or a full-time maintenance staff, can handle the majority of network issues. However, major troubles can strike when local resources are overstretched or absent, and some problems may stem from technology that is beyond the scope of your usual support people. In these situations, Progent's online service specialists give you an easy, quick, and affordable way to augment your local resources and to pass on valuable information to increase your capability to deal with downstream problems in-house.

  • Less Reliance on Individual Service Providers
    For IT maintenance, smaller companies often depend on individual freelance consultants. While freelance service people carry smaller internal costs than larger support companies and can often charge marginally less, they are occasionally overextended, making it impossible to respond rapidly to urgent situations. If an independent service provider is busy with another client, sick, on a trip, or in training, the absence of backup personnel may require your business to wait for help during an IT crisis. As your business grows, network downtime and problems with critical applications become more expensive. The budget you thought you were conserving on an independent can be consumed quickly by reduced productivity. Progent offers a dependable source of backup service expertise to insure your IT system is always available.

  • Build a Scalable Foundation for Smooth Expansion
    Businesses typically start with an IT system created on a modest budget. Lacking a robust infrastructure, slap-dash fixes often get thrown on top of a shaky foundation. When a company grows, reliability and expandability problems can impede the productivity of the business. These badly built environments require careful assessment, smart strategic planning, and wide IT knowledge to upgrade to a system architecture that can deliver the stable foundation to meet vital business demands and facilitate downstream expansion.

  • Work with Problem Solvers Instead of Technology Vendors
    Smaller businesses need guidance and technical education to negotiate an increasingly complicated array of product alternatives capable of accelerating business success and enhancing efficiency. They do not need a computer engineer who is trying to resell a specific vendor's technology. IT consulting and product selling can result in a scenario where the proposed solution is built around a profitable product rather than the genuine needs of a business. Progent avoids these dilemmas by offering only services instead of products. This allows Progent to match technical expertise with the best needs of clients.

How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner support firm and Progent's number of employees, depth of IT background, refined remote support tools, and familiarity with corporate IT enable companies to escape the limitations of excessive reliance on smaller service organizations, individual freelance consultants, or limited in-house resources.

Progent stands out by providing:

  • Best Practices
    Progent's staff of Microsoft and Cisco Premier consultants average longer than a decade of real-world professional background, in the trenches of IT service, performing a broad variety of technical projects for an extensive array of clients. Each Progent consultant shares a refined set of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its consulting personnel. This ensures that you get not just world-class technical capability, but also a consultant with field-tested approaches for using technical knowledge to repair actual network problems efficiently.

  • Value Pricing
    Progent's pricing model is to charge for remote support and in-person help by the minute. As a result, you owe only for received services. Progent does not impose a higher rate for off-hours or emergency support, and inside California or in regions where Progent provides on-site support, Progent does not charge for travel except for emergency calls where on-site time is less than four hours. Also, Progent imposes no minimum fee and asks no monthly commitment for support services delivered during normal business hours. Many service firms impose large minimum payments or charge for every fifteen minutes or longer. Progent's fine granularity avoids large invoices for fast fixes so you will not be tempted to allow simple problems to fester.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's consultants to clients. By educating clients to resolve problems that are within their comfort zone, Progent can focus on offering hard-to-find services where Progent faces little competition. Businesses who utilize trusted freelance service providers or who maintain in-house IT staffs benefit when Progent transfers information about critical technology and proven processes to make their networks more robust, secure, and productive.

  • Remote Server Monitoring with Microsoft System Center Operations Manager
    Progent is one of the few support companies to offer 24x7 remote tracking services based on Microsoft Operations Manager. MS System Center Operations Manager causes your network maintenance to be proactive rather than reactive. By anticipating possible issues before they cause downtime, network monitoring can save your information network from stressful and costly availability losses.
How Does Our Company Start Getting Remote Network Help from Progent?
To initiate Progent's online help services or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network help, visit Immediate Network Support.

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    Cisco's Small Business 100, 300 and 500 series of APs are Linux-powered devices engineered as entry-level wireless APs for light workloads. Progent's Cisco CCIE wireless infrastructure experts can provide remote or on-premises integration and troubleshooting services to assist your organization to plan, implement, upgrade, tune, manage and troubleshoot Cisco Small Business Wi-Fi AP environments of any size or architecture.

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    Microsoft 365 Exchange Online lets you utilize cloud-resident servers, mailboxes and other Exchange components to lower capital expense and management overhead. You can configure Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable remote technical support to assist your organizations to assess the benefits of Microsoft 365 Exchange Online, design a network topology that aligns with your functional requirements and budget, carry out an efficient move from your current Exchange system to one that includes Exchange Online, train your management team and users, and provide as-needed consulting and troubleshooting.

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    If your company does not need immediate remote support but you think you will require assistance with your information system soon, you can conserve time and expenses and guarantee that the appropriate IT skill will be available when you need it by getting in touch with a Progent sales specialist and registering as a client. For more information, phone 800-993-9400 or email

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    Progent provides national remote phone support and troubleshooting services for businesses who operate Solaris networks or whose information systems feature a combination of Solaris and Microsoft Windows technology. Remote network consulting offers optimum leverage for your information technology dollar by protecting client efficiency and limiting the hours charged for computer repair services. Sophisticated remote access technology and skilled technicians and engineers allow Progent to solve most IT problems without squandering time and money by going to your site. In the vast majority of cases your network problems can be dealt with over the phone or through a mix of telephone support and online access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM and CISSP certified security professionals to assist with the most difficult network issues.

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    Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.

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    Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, enhancing and fixing SCOM environments and offer organizations of any size advanced remote or on-premises consulting support for SCOM 2012. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience needed to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can provide responsive remote or onsite technical support to assist you to fix critical problems detected by Microsoft SCOM 2012.

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    SQL Server 2016 introduces major enhancements in speed, scale, security, uptime, mobile computing integration, plus integrated BI. Innovations include PolyBase for processing relational and non-relational databases in one appliance for data warehousing, R language support, Row-level Security, Mobile Report Publisher, and seamless management of on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can provide online and on-premises support to assist businesses of any size to deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Skype for Business, and SCOM.

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    Small to middle size businesses can now enjoy all the advantages of Microsoft Operations Manager and also have quick access to Progent's Microsoft and Cisco certified IT consulting professionals. With Progent's economically priced IT service packages, mid-size organizations can choose a simple co-sourcing package built around Operations Manager with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to provide small and midsize company networks world-class reliability, protection and productivity.

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    Progent can assist you in any and all phases of your migration to Microsoft Exchange 2016 including planning HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your VMs, mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.

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    Secure Application Publishing with ISA Server 2006 provides greater protection of intranet applications while enabling increased efficiency by making these applications accessible to authorized remote or mobile users. ISA Server can guard business applications, services, and data across all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-certified Internet Security and Acceleration Server experts can show you how to plan, install, set up, and support Internet Security and Acceleration Server on your system so that your company benefits from a highly functional and economical balance of security, convenience, and performance.

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    Progent's Solaris family consulting experts offer small businesses and developers help with administering and supporting Sun Solaris environments that run with Microsoft-based networks. Progent can give your business access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This broad array of expertise provides you with an easy single source to show you how to create and maintain a secure and reliable mixed-platform network and communications infrastructure that allows Sun Solaris and Microsoft coexistence by integrating MS Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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    Progent's Microsoft-certified Windows 11 experts can provide a variety of services for Windows 11 such as cloud integration, mobile management, at-home workforce connectivity, security and compliance, centralized provisioning, and Help Desk Call Center services.

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    Progent's Disaster Recovery/Business Continuity specialists offer in-depth experience helping small and mid-size organizations to minimize system downtime by offering cost-effective online consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability IT infrastructure, backup/restore systems, and non-disruptive system maintenance. Progent's business continuity experts can help you to develop and test a sensible business continuity plan that aligns with your business goals and IT budget. Progent's disaster recovery engineers can help you to architect, deploy, and support fault-tolerant technologies including redundant Internet connectivity, virtualized servers, fail-over clustering, network load balancing, continual online backup, and multi-location hot backup centers.

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    If you want to revamp your corporate web site, create internal websites for applications such as HR or worker education, establish a high-impact web presence for a new business, or write line-of-business, data-driven specialized web applications, Progent can supply skilled and proven web designers. Progent's consultants can also show you how to design and manage a secure, robust server and communications infrastructure, including remote and wireless connectivity, to run your web solutions.

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    Secure Application Publishing with ISA Server 2006 allows greater control over intranet resources while supporting enhanced productivity by making these applications available to legitimate remote users. Internet Security and Acceleration Server 2006 can guard corporate applications, services, and information throughout all network layers with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-premier ISA Server experts can show you how to design, install, configure, and maintain Internet Security and Acceleration Server on your system so your company achieves a highly functional and affordable balance of security, productivity, and speed.

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    The QTS (formerly Herakles) Internet Data Center is situated in the seismically-stable Natomas area of Sacramento, CA. If your business is currently using the QTS Sacramento data center as a colocation site or if you are considering moving your primary or disaster recovery equipment to Herakles/QTS, Progent offers a range of affordable services such as data center migration, system deployment and upgrades, infrastructure improvements, comprehensive project management, virtualization expertise, offsite monitoring, centralized network administration, software programming, business continuity planning and testing, security assessment, and the support of Progent's Test Lab.

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    Progent's ProSight Virtual hosting services offer small businesses a range of advantages such as lower capital costs, reductions in operational expense, improved executive focus, world-class security, enhanced availability, and business continuity.

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    Progent can help your business to evaluate the many subscription options available with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 in a way that delivers top business value. Progent supports multi-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to create and manage hybrid ecosystems that transparently integrate local and cloud resources.

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    Progent's colocation center support services are intended for companies with equipment housed at Internet Data Centers or data center co-location hosting facilities and requiring on-demand in-person service at the colocation site as well as off-site help from Microsoft and Cisco Premier Certified experts. Progent provides a complete range of IDC and IDC and co-location support services including system topology evaluation, Windows and UNIX server integration and support, troubleshooting for server and communications networking, design and deployment of zero-downtime systems, defining and deploying layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and creating fault tolerant server cluster configurations.

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    Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud environments and also enables cost-effective backup to Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or on-premises consulting services to help you to design, install, optimize and debug a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup.

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