Fast Online Support for Curitiba Paraná IT Networks
Immediate Remote Help for Curitiba SystemsFor businesses located in Curitiba Paraná, Progent provides remote support for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Certified professionals have delivered remote troubleshooting to businesses in every state in the U.S. (Check out recommendations from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE network specialists to handle challenging networking problems, plus the assistance of CISSP-certified cybersecurity consultants to help with high-level security architecture and troubleshooting issues.

Progent's online technical support engineers offer excellent leverage due to the fact that they have the practical experience and are equipped with the sophisticated tools necessary to solve most network problems quickly. Efficient support lowers immediate expenses since service calls accumulate fewer billable minutes. Online help also eliminates the cost of dispatching a consultant to your location. Your company benefits additionally in indirect expenses by reducing or avoiding system downtime and associated losses resulting from business disruption, disgruntled customers and vendors, idle workers, and de-focused management. Progent's extensive online consulting experience is particularly valuable in environments that depend on public clouds for critical network infrastructure or software such as Azure, Exchange Online, Amazon AWA, Google Cloud, or where on-premises support may not be useful.

Progent's pricing policy for online help is designed to leverage your IT service investment. Progent charges per minute for telephone-based assistance, so you are invoiced only for the support that you receive. In contrast to many online service organizations, Progent imposes no startup surcharge or minimum job duration. Progent's per-minute granularity and clean model for pricing save you from situations where fast solutions somehow end up as large bills. Progent's penchant for handling technical issues efficiently means your business spends less money.

Progent's Remote Consulting and Technical Support Services
Over time, Progent has mastered an arsenal of customized tools and field-tested methodologies that allow the highest degree of efficiency for remote engineering help and troubleshooting for information networks of all sizes. Progent provides protected Virtual Private Network support for gateways from a variety of leading companies such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access permits the experts of Progent's Technical Response Center to communicate with your network remotely without violating system security.

Progent's proven technical support database application keeps extensive histories describing the service that Progent's clients have received. Progent's staff service personnel have the benefit of the records of all help rendered to each client by any consultant. This archive of issues and repairs is structured as an easily retrievable proprietary database that allows Progent's remote technical experts to share their knowledge with the whole team to make sure that the efficiency of Progent's support grows daily. Progent's high-level certifications and close relationships with important industry leaders including Cisco and Microsoft open up other vast technical support knowledge bases and allow priority response from manufacturers' in-house engineering staff with the result that Progent's online service specialists can arrive at optimal resolutions quickly.

Online technical support services provided by Progent to clients in Curitiba Paraná include:

ProSight Flat-rate IT Services for Small and Mid-size Organizations
Progent offers a selection of budget-friendly, fixed-price services intended to enable small and medium-size organizations to benefit from the same advanced IT solutions used by some of the industry's top enterprises. The ProSight line of network management outsourcing services addresses all key aspects of information technology including email content filtering, security and compliance, cloud-based backup/recovery, network infrastructure health monitoring, virtual server cloud hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that utilizes SentinelOne's next generation behavior-based machine learning tools to defend endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily escape legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to automate the complete threat progression including blocking, identification, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback using Windows VSS and automatic system-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint security and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver affordable in-depth security for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge technologies incorporated within one agent managed from a unified control. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP environment that addresses your company's unique needs and that helps you prove compliance with legal and industry data security regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent can also assist your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has worked with advanced backup/restore product companies to create ProSight Data Protection Services, a selection of management offerings that provide backup-as-a-service (BaaS). ProSight DPS products manage and track your backup operations and enable non-disruptive backup and rapid recovery of important files/folders, apps, system images, plus VMs. ProSight DPS helps you recover from data loss caused by equipment breakdown, natural disasters, fire, malware like ransomware, human mistakes, ill-intentioned insiders, or software glitches. Managed services available in the ProSight DPS product line include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to identify which of these managed services are most appropriate for your network.

  • Progent's Patch Management: Patch Management Services
    Progent's support services for software and firmware patch management provide businesses of all sizes a flexible and affordable solution for evaluating, validating, scheduling, applying, and documenting updates to your dynamic information system. In addition to maximizing the protection and functionality of your computer network, Progent's patch management services free up time for your in-house IT team to focus on line-of-business projects and activities that derive the highest business value from your information network. Read more about Progent's software/firmware update management services.

  • ProSight Duo Multi-Factor Authentication: Access Security, Endpoint Remediation, and Secure Single Sign-on (SSO)
    Progent's Duo authentication services utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo enables one-tap identity confirmation with iOS, Android, and other out-of-band devices. With 2FA, whenever you log into a protected application and enter your password you are asked to confirm who you are on a device that only you possess and that is accessed using a different ("out-of-band") network channel. A wide range of out-of-band devices can be utilized for this added means of ID validation such as an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You may designate several verification devices. For more information about Duo identity authentication services, visit Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding family of real-time and in-depth reporting plug-ins created to work with the industry's leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to highlight and contextualize critical issues like inconsistent support follow-through or endpoints with out-of-date AVs. By identifying ticketing or network health problems clearly and in near-real time, ProSight Reporting improves network value, reduces management overhead, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top data security companies to provide web-based control and world-class security for all your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and conserves network bandwidth and storage. Email Guard's onsite gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays within your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map, track, enhance and troubleshoot their connectivity appliances such as routers, firewalls, and load balancers plus servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are always updated, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when problems are detected. By automating complex management activities, ProSight WAN Watch can knock hours off common tasks like making network diagrams, expanding your network, locating devices that need important updates, or resolving performance issues. Learn more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the state of critical computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management staff and your Progent consultant so that all potential problems can be addressed before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the applications. Since the environment is virtualized, it can be ported easily to a different hosting solution without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can save up to 50% of time spent trying to find vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to obtain an unbiased assessment of the overall health of their IT system. Based on some of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified team of IT experts, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI such as a cleaner Active Directory environment. Both also include a year of cutting-edge remote network monitoring and management. Advantages can include simpler network management, improved compliance with data security requirements, higher utilization of IT assets, quicker problem resolution, more reliable backup and restore, and less downtime. See more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your company's preparedness to stop or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information about your current cybersecurity posture and backup platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective security and backup system that aligns with your business requirements. For more information, see The ProSight Ransomware Preparedness Report.

Special Support Services Available from Progent
Progent can provide the services of seasoned remote consulting experts for contract information technology programs. Progent's rates for ongoing consulting tasks are determined according to the qualifications of the engineers involved. Progent's background in these special fields of computer technology allows customers to complete major initiatives economically and on time. Progent's special remote consulting solutions include:

  • Help Desk Expertise
    Progent's Call Center service options for organizations with networks that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, co-managed Helpdesk services, and Helpdesk process consulting. Progent's Standard Help Desk Services offer smaller businesses an end-to-end solution that handles all aspects of remote desktop support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Progent provides service desk support at a significant discount off Progent's regular desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve complex issues.

    Progent's Help Desk Co-management services allow your IT organization to share the load for Help Desk support seamlessly between your IT staff and Progent's large roster of seasoned desktop support technicians and subject matter experts. Progent's shared Help Desk service is an advanced support solution built around the leading professional services automation platform for managing service requests, ticketing, ownership, progress tracking, and metrics.

    Progent's Help Desk Call Center team of seasoned network consultants gives your customers in Curitiba Paraná instant assistance from a dependable network service resource with extensive experience offering phone support and online repair service for networks powered by Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's focus is to give the Call Center perception as a crucial driver of business performance, and Progent's policy is to fix rather than simply track technical issues.

  • Applications Services: Education, Custom Development, and Problem Solving
    Progent's Applications Experts Group offers phone-based advanced engineering expertise and education in specific business application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, customization, and training for popular Microsoft business applications such as CRM, Office Project, Office Word, and Microsoft 365 Excel. To read additional information on Progent's expertise, customization, and education offerings, visit Progent's Applications Experts Group.

  • Centralized and Streamlined Administration of Hybrid Cloud Networks
    System Center centralizes and automates the management of hybrid cloud environments by offering advanced support for Windows Server 2022, Windows 10 and Windows 11; cohesive integration of mixed-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center consulting experts can provide advanced remote and on-premises expertise for all components of System Center2including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and install a new deployment of Microsoft System Center2, extend or tune an existing one, migrate smoothly from a previous version of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring Services
    Progent can deliver organizations in Curitiba Paraná remote IT infrastructure monitoring by providing Microsoft System Center Operations Manager expertise. Progent can tune SCOM for your business so that your IT maintenance is proactive and automated. By anticipating emerging problems before they result in downtime, automated monitoring can ward off disruptive and costly network breakdowns. Progent can also provide help with system monitoring tools such as Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Windows networks, or systems that incorporate a mix of OS platforms.
How Your Curitiba Company Can Contact Progent's Online Technical Support Professionals
To get in touch with Progent about emergency remote help with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX networks, visit Progent's Nationwide Phone-Based Support, call 1-800-993-9400, or go to Contact Progent. For organizations and new ventures in Curitiba Paraná, Progent's online computer support specialists are ready to provide professional and affordable system support the instant your organization requires it. More than 20 years of providing remote technical assistance has led to Microsoft Partner certification for Progent's team of engineers and has allowed Progent to develop high-end troubleshooting capability and to refine remote access technology to repair computer problems rapidly while eliminating the expense and lost time that comes with on-premises support calls.

Even if your Curitiba office relies on a local independent consultant or employs an in-house IT staff that can handle common network problems, Progent's Microsoft and Cisco certified consultants are available to offer a convenient and seamless virtual expansion of your on-site resources for situations when your usual service personnel either lack the time or the knowledge to handle sudden network emergencies or especially tough integration projects.

Details of Progent's Online Computer Services for Curitiba Paraná
Progent's phone help, Internet-based repair, network security consulting, and system administration services offer companies in Curitiba Paraná unparalleled leverage for your support budget. Whether you need occasional phone help and Internet-based network repair or ongoing Help Desk call center support and network management, Progent's experts can provide your company enterprise-level network support while allowing you to eliminate the expense and hassle of running a full-service internal IT organization. Highlights of Progent's online help services include:

How Is Progent Different from Other Support Firms?
Progent is a Microsoft Partner consulting firm and Progent's head count, depth of IT experience, refined support software, and understanding of enterprise networking allow companies to escape the pitfalls of exclusive dependence on smaller service firms, independent freelance service providers, or over-stretched in-house resources.

Progent stands out by offering:

  • Proven Methodology
    Progent's team of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry experience, at the forefront of network support, performing a wide range of technical tasks for an extensive array of clients. Each Progent support professional shares a refined set of personal best practices which are combined into shared best practices standards that Progent instills in its support personnel. This ensures that you get not only expert technical skills, but also a support engineer with proven methods for applying technical knowledge to resolve real-world IT problems quickly.

  • Value Pricing
    Progent's pricing policy is to bill for remote service and on-site visits by the minute. As a result, you are charged just for delivered support. Progent does not demand a more expensive rate for after-hours or priority support, and inside California or in areas where Progent offers in-person support, Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent applies no service activation fee and requires no retainer for support services delivered during regular working hours. Many service firms impose large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates large invoices for fast solutions so you will not be tempted to allow simple problems to stay unaddressed.

  • Full Documentation of Delivered Services
    Progent has developed a sophisticated service reporting system that records and formats complete documentation for all delivered support activities. Unlike some freelance consultants or small support firms who provide scant documentation or details of tasks performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the service reports sent by each staff member to each client. The discipline of detailing and organizing support activity results in more effective support and avoids a slew of common misfortunes such as when a service customer is effectively held hostage to a consultant who won't release the keys to the kingdom.

  • Automated Network Monitoring with MS Operations Manager
    Progent is one of the few consulting companies to provide round-the-clock remote monitoring services powered by MS Operations Manager. MS System Center Operations Manager causes your network support to be proactive rather than reactive. By revealing possible issues before they result in downtime, network monitoring can save your IT network from painful and costly availability losses.
How Does My Business Begin Receiving Remote Network Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT help, visit Immediate Network Support.

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    Progent can assist your organization in any facet of your upgrade to Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V; configuring hardware load balancing (HLB); setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.

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    Progent's Intune consultants can help your company to assess the strategic value of utilizing Intune for managing your portable devices including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Google Android. Progent's Intune consultants can assist you to define security and compliance policies, plan and deploy pilot systems to evaluate the benefits of Microsoft Intune for your environment, deploy Intune across your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Intune solution.

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    Progent can deliver a wide array of affordable services to help you to deploy, configure, repair, and manage desktop PCs and laptops powered by Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer on-premises or online assistance for individual computers or laptops or help your business to design and implement a large-scale migration to new or revised operating system software and applications. Progent can also provide engineers and technicians to assist you to plan for and complete a company move or merger organized to cause minimal interruption to your business.

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    ProSight LAN Watch is Progent's server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your IT system operating efficiently by tracking the health of vital assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT management staff and your assigned Progent engineering consultant so that all looming issues can be addressed before they can impact productivity.

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    Progent's CISSP-certified network security consultants can help organizations of any size with any aspect of information system security. Progent can help implement efficient security systems that guard a small business against modern threats or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid networks that accommodate onsite, online, and mobile users sharing network resources distributed over multiple physical sites and various clouds.

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    Progent's consultants offer experience in a variety of technologies relevant to mobile connectivity such as network topology, Activesync, wireless security, wireless email, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless application development. Progent's Microsoft and Cisco certified consultants can save your company time and money by applying their wireless expertise to help you select and configure wireless access solutions that make sense for your business. Progent can also optimize your IT infrastructure so that wireless handhelds perform better.

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    Progent's consultants can assist your company to assess the benefits of Microsoft Lync Server 2010 for your business and can assist you to design and execute an installation of Lync Server 2010 that centralizes the administration of Instant Messaging and Presence and increases the productivity of your office employees, telecommuters, and smartphone users. Progent's consultant's can in addition assist you to carry out an efficient migration to Lync Server from Office Communications Server or Microsoft Live Communications Server, integrate Lync Server with Microsoft Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how to use Lync Server to enhance the team-computing capabilities of MS Office applications, and offer webinar training and continuing support for Lync Server 2010 and other Microsoft products.

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    The cluster feature set built into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 has been radically redesigned to streamline the installation, configuration, and maintenance of clusters that provide greater levels of network dependability, security, performance, and flexibility. New or improved capabilities include cluster verification, revamped configuration and installation, improved cluster administration, new cluster architecture for increased availability, hardened security and quorum models, elimination of failure points, greater storage and memory capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can help you evaluate the business benefits of failover clusters, design and implement a deployment, educate your IT personnel to manage your failover clusters, deliver continuing consulting and support services, and create and test a business continuity plan.

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    Progent's expert consultants can help you design and implement a smooth in-place Microsoft Exchange 2003 migration plan that minimizes network downtime, simplifies long-term support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-site migrations, Progent has the background to finish your project quickly and economically. Progent's Exchange Server 2003 help, troubleshooting, and design offerings include assistance with the configuration of third-party enhancements of Exchange Server 2003 that are in keeping with your business goals.

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    Progent's Private Cloud Hosting outsourcing offers complete hosting of a small or mid-size company's servers in an environment that gives the highest degree of availability and expandability and is also simple to migrate to another host. Progent's Private Cloud Hosting and Management options are built upon mature virtualization technologies that enable small and midsize businesses with multi- platform environments to save significantly on the costs of capital equipment, infrastructure support, and network management while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.

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    Progent is seeking to hire fulltime, results-driven Microsoft accredited consultants with MCSE certification; Cisco certified network consultants who have Cisco CCDP or CCIE credentials; security consultants who have CISSP or CISM or comparable security credentials; and advanced system design consultants with a background in mobile solutions, wireless connectivity, high availability, disaster recovery, data preservation, and VMware. Progent also seeks professionals to join our staff of helpdesk service specialists and off-site support professionals. Also, Progent is looking for talented administrators able to operate effectively in Progent's high-growth, virtual office environment.

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    Cisco Unified Communications Manager (CUCM), originally named CallManager, functions as the heart of Cisco's collaboration portfolio. Cisco Unified CM and Cisco Unified Communications Manager Express provide a location-independent IP-PBX by integrating with unified messaging apps like Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver effective and budget-friendly remote and onsite support to help organizations of any size to create and administer Unified CM environments by providing Cisco Unified Communications Manager configuration and technical support consulting services that add optimum business value. Progent can assist with any facet of Unified CM configuration and debugging in areas such as integrating VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying Cisco ISR routers with CUBE support, designing Cisco UCS server clustering systems for high availability, capacity planning, and integration with Microsoft Exchange and Skype for Business.

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    Colocation sites make it possible for companies to share enterprise-class data centers for hosting network equipment that runs vital applications and services. Progent's Microsoft and Cisco premier IT experts can help your small business with all aspects of your colocation program including selecting and moving to a colocation site, creating network topology, defining required equipment, on-site and remote troubleshooting, setting up remote network management, and education your support staff.

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    Microsoft Small Business Server (SBS) is a low-cost collection of server products that provides the foundation for a feature-rich but manageable information. The technical sophistication of the Microsoft .NET products bundled with Small Business Server requires a network consultant with real-world background planning and integrating cohesive, end-to-end business network environments. Progent's Microsoft Small Business Server consultants have an average of more than a decade of background supporting business systems built on Microsoft products. This experience assures you success in installing, administering, and troubleshooting network environments that incorporate the Microsoft SBS Server suite of servers and productivity software.

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    Progent's ProSight portfolio of managed services are geared to provide businesses who have small in-house network administration and support teams with affordable help from enterprise-class management platforms and technical expertise. Advantages of the ProSight catalog of managed services include flat-rate network management expenses, smart automation of routine administrative processes, continual absorption of new technology, smooth transition from legacy systems to modern solutions, improved alignment of computer technology with business objectives, guidance from seasoned IT consultants, and freeing up management to concentrate on business rather than fast-evolving computer technology.

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    Progent's Juniper-authorized network engineer can help your company to design and implement Juniper Firewall and VPN platforms, optimize and troubleshoot your network infrastructure, and upgrade efficiently from outdated products to the latest versions. Progent's Junos OS engineers can also provide expertise with Juniper's flagship network control software to help your business to simplify the management and improve the security of your Juniper VPN appliances and firewalls. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software productss and can help you manage networks that include a mix of Juniper's OS platforms.

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