Immediate Remote Troubleshooting for Curitiba Paraná Information Networks
Urgent Phone Support for Curitiba NetworksFor organizations located in Curitiba Paraná, Progent provides remote technical support for computer systems based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified professionals have delivered online troubleshooting to companies in every state in the United States. (Check out testimonials from Progent's customers.) Progent also offers the consultation services of Cisco CCIE-certified network specialists to help with challenging infrastructure problems, as well as the services of CISSP-certified cybersecurity experts to help with advanced security design and troubleshooting jobs.

Progent's remote technical support experts offer excellent value because they have the practical experience and have access to the sophisticated tools necessary to resolve most network issues rapidly. This lowers direct costs because service calls accumulate fewer chargeable minutes. Remote support also avoids the expense of sending an engineer to your office. Your company benefits even more in incidental expenses by minimizing or eliminating system outages and associated losses due to business disruption, disgruntled customers and vendors, idle workers, and de-focused executives. Progent's extensive remote technical support expertise is particularly important for organizations that rely on public clouds for critical network infrastructure or applications like Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite tech support may not be an option.

Progent's billing policy for online support is designed to leverage your IT service investment. Progent charges on a per-minute basis for phone consulting, so you are invoiced only for the services that you receive. Unlike many remote support organizations, Progent requires no initialization surcharge or minimum fees. Progent's per-minute granularity and simple model for pricing eliminate situations where fast solutions manage to end up as substantial bills. Progent's penchant for handling problems quickly means you spends less cash.

Progent's Remote Consulting and Troubleshooting Services
Over the years, Progent has mastered an array of customized tools and proven processes which promote the maximum level of effectiveness for online consulting and troubleshooting for computer networks of all sizes. Progent provides protected Virtual Private Network support for VPN gateways from multiple leading sources including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology enables the experts of Progent's remote service group to communicate with your system without breaching corporate security.

Progent's powerful technical support database system includes comprehensive histories describing all support that Progent's customers have been provided. Progent's authorized service personnel have the benefit of the history of all help provided to each Progent client by every Progent consultant. This database of issues and solutions is stored as a quickly searchable internal knowledge base that allows Progent's remote technical experts to communicate their knowledge with the whole team to ensure that the efficiency of Progent's technical support improves over time. Progent's advanced certifications and working associations with major vendors including Cisco and Microsoft open up other massive support databases and permit quick response from manufacturers' internal support staff with the result that Progent's remote consulting specialists are able to come up with optimal resolutions in the least time.

Remote support services offered by Progent to companies in Curitiba Paraná include:

Progent's ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent offers a family of low-cost, fixed-price services designed to enable small and medium-size organizations to benefit from the same advanced IT solutions deployed by many of the industry's top corporations. Progent's ProSight series of network management outsourcing services addresses all key areas of modern networking such as email content filtering, behavioral-based threat defense, cloud-based backup/recovery, infrastructure monitoring and management, VM hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior-based analysis technology to defend endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to automate the complete threat progression including filtering, identification, containment, remediation, and forensics. Key features include single-click rollback with Windows VSS and real-time network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth protection for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device management, and web filtering through cutting-edge tools packaged within a single agent accessible from a unified control. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP environment that meets your organization's specific needs and that allows you demonstrate compliance with government and industry information security standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent's consultants can also help you to set up and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables rapid recovery of vital data, apps and VMs that have become lost or damaged as a result of hardware breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can deliver world-class support to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical information. Read more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of top data security companies to provide web-based control and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway device adds a further level of inspection for incoming email. For outbound email, the local gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to track and protect internal email that stays inside your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to diagram, track, optimize and troubleshoot their networking appliances like routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept current, captures and displays the configuration of virtually all devices on your network, tracks performance, and generates alerts when potential issues are discovered. By automating time-consuming network management activities, WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, finding appliances that require important updates, or resolving performance problems. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to keep your network running efficiently by checking the state of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so any potential problems can be resolved before they have a chance to disrupt productivity Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host set up and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the applications. Since the environment is virtualized, it can be ported easily to an alternate hosting environment without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of time wasted looking for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you’re making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their network. Based on a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how closely the deployment of your essential network devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner Active Directory (AD) system. Both also include a year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler network management, better compliance with government and industry security requirements, higher utilization of network assets, quicker troubleshooting, more dependable backup and restore, and higher availability. Learn more about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief interview with a Progent backup/recovery expert. The fact-finding interview is designed to help assess your company's preparedness to block or recover quickly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information concerning your current AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective AV and backup environment that aligns with your company's needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Programs Offered by Progent
Progent can provide the services of seasoned remote consulting professionals for special IT programs. Billing charges for ongoing consulting projects are set based on the level of expertise of the engineers assigned. Progent's background in these important fields of information technology enables clients to complete major initiatives economically and on time. Progent's project-based remote consulting services include:

  • Help Desk Call Center Expertise
    Progent's Help Desk Call Center support programs for businesses with networks based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products include comprehensive Help Desk services, co-managed Helpdesk support services, and Help Desk operations consulting. Progent's Standard Help Desk Services provide small businesses an end-to-end solution that manages all aspects of online desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Progent provides call desk services at a substantial discount from Progent's normal desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to handle the most problems.

    Progent's Call Center consulting support can support you in building an effective new Help Desk or revamping your existing one, selecting or modifying Call Center software products to handle the particular demands of your corporation, or adding occasional phone support staff to supplement your in-house Call Center resources to deal with high-demand situations such as software migrations, mass upgrades, or rolling out new business software.

    Progent's Help Desk Call Center staff of veteran network professionals gives your computer users in Curitiba Paraná instant communication with an effective support group with extensive background offering telephone-based consulting and online troubleshooting for computer environments that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's concentration is to earn the Help Desk the reputation as a key contributor to company success, and Progent's goal is to resolve instead of merely report technical problems.

  • Business Applications Support: Training, Development, and Troubleshooting
    Progent's Applications Experts Team can supply online professional engineering support and education in key application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also can provide consulting expertise, custom development, and training for familiar Microsoft applications such as Microsoft CRM, Microsoft Project, Office 365 Word, and Microsoft Office 365 Excel. For more information on Progent's consulting, custom programming, and training services, refer to Progent's Applications Experts Group.

  • Centralized and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud environments through advanced support for Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous environments that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as closer integration with Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consulting experts can provide world-class remote and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and install a new implementation of Microsoft System Center 2016, expand or optimize an existing one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center solution.

  • Remote Hybrid Network Monitoring and Reporting Support
    Progent can deliver companies in Curitiba Paraná remote hybrid network monitoring and reporting by providing System Center Operations Manager expertise and System Center 2012 Operations Manager support. Progent can customize Operations Manager to fit your environment so that your network support is proactive rather than reactive. By spotting possible trouble spots before they result in full-scale emergencies, proactive monitoring can avoid inconvenient and expensive network breakdowns. Progent can also use server and infrastructure monitoring utilities like Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X systems, Microsoft systems, or networks that support multiple operating systems.
How Your Curitiba Company Can Contact Progent's Online Support Experts
To get in touch with Progent about emergency online support with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX networks, go to Progent's Emergency Online Support, telephone 1-800-993-9400, or go to Contact Progent. For offices and new ventures in Curitiba Paraná, Progent's phone-based network support specialists are ready to deliver expert and cost-effective IT help the instant your business has to have it. Long experience offering remote technical assistance has earned Microsoft Partner status for Progent's team of engineers and has allowed Progent to develop world-class troubleshooting skills and to refine online access technology to fix computer problems quickly while eliminating the cost and lost time associated with on-premises support calls.

Even if your Curitiba organization deals with a local independent consultant or employs a full time IT staff that know how to deal with ordinary network issues, Progent’s Microsoft certified engineers can provide a convenient and seamless virtual expansion of your local resources for situations when your usual service personnel either lack the availability or the knowledge to deal with unexpected system crises or particularly challenging integration problems.

Benefits of Progent's Network Help for Companies in Curitiba Paraná
Progent's remote network troubleshooting services enable your Curitiba company to enjoy the benefits of on-call, enterprise-level IT support without the expense of managing a full-time IT organization. Your network will derive greater business value by becoming increasingly reliable, productive, and secure. Advantages to your business include:

  • Seamless virtual expansion of your local support resources
    For most organizations in Curitiba Paraná, nearby computer support resources, whether represented by freelance consultants or a full-time IT staff, can take care of typical network problems. On the other hand, IT crises may occur when your regular support personnel are too busy or absent, and some problems may involve technology that is beyond the scope of your local support technicians. In these situations, Progent's online service specialists give you a convenient, fast, and affordable way to augment your local resources and to pass on useful knowledge to improve your capability to handle future issues in-house.

  • Less Dependence on Freelance Consultants
    For network support, smaller offices commonly rely on individual freelance service providers. Although freelance service people carry less internal costs than big consulting companies and can often charge marginally less, they are occasionally overbooked, making it difficult to respond rapidly to crisis situations. If an independent service provider is occupied with another client, ill, on vacation, or in training, the absence of reserve personnel may force your business to wait for help during an IT crisis. As your network expands, network unavailability and problems with vital software are more expensive. The budget you thought you were saving on an independent can be consumed fast by lost productivity. Progent provides an on-call source of reserve service experts to insure your network stays available.

  • Create a Solid Foundation for Smooth Expansion
    Companies typically start with an IT architecture created on a shoestring budget. Without a robust infrastructure, band-aid fixes often get piled on top of an unstable foundation. As a company grows, stability and scalability problems can impede the productivity of the organization. Such badly built environments need proper analysis, smart long-term planning, and wide technical expertise to upgrade to a network architecture able to deliver the solid foundation to meet current business requirements and ease future growth.

  • Interact with Solution Providers Instead of Technology Resellers
    Smaller companies require guidance and technical training to negotiate an increasingly complex maze of product options capable of promoting business success and improving efficiency. These companies hardly need a computer consultant who is trying to earn a commission on a specific vendor's products. Network consulting and product sales can lead to a scenario where the proposed solution is built around a predetermined product rather than the true requirements of a client. Progent avoids these dilemmas by selling just services instead of products. This allows Progent to align IT expertise with the best needs of customers.

How Is Progent Different from Other Support Firms?
Progent is a Microsoft Partner consulting company and Progent's staff size, breadth of IT background, fine tuned remote support tools, and understanding of enterprise networking allow offices to escape the limitations of exclusive dependence on smaller service firms, independent freelance service providers, or over-stretched in-house IT help.

Progent adds value by providing:

  • Best Practices
    Progent’s team of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world professional experience, at the front lines of IT support, performing a broad variety of IT tasks for a large array of customers. Each Progent consultant shares a proven collection of personal best practices which are combined into shared best practices standards that Progent teaches its support personnel. This guarantees that you get not just expert technical skills, but also a support engineer with field-tested methods for applying technical knowledge to fix actual IT problems rapidly.

  • Value Pricing
    Progent's pricing policy is to bill for remote service and on-premises visits per minute. Consequently, you are charged exclusively for delivered services. Progent does not demand a higher rate for after-hours or emergency support, and within California or in areas where Progent provides in-person service, Progent does not charge for travel time except for emergency calls where on-site time is less than four hours. Also, Progent imposes no startup charge and asks no retainer for support services delivered during regular business hours. Many support firms demand substantial minimum payments or charge for each quarter hour or longer. Progent's fine granularity eliminates big invoices for quick solutions so you will not be tempted to permit less critical problems to fester.

  • Complete Records of IT Services
    Progent has created a sophisticated service reporting system that records and formats complete documentation for all billed services. Unlike many freelance consultants or local support organizations who provide minimal documentation or details of tasks performed, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service documentation transmitted by every staff member to each client. The discipline of detailing and organizing support activity results in more effective support and avoids a variety of typical problems such as when a service customer is effectively held hostage to a consultant who won’t let go of vital service information.

  • Automated Server Monitoring with MS System Center Operations Manager
    Progent is one of the few support companies to offer 24x7 system monitoring services powered by MS Operations Manager. MS Operations Manager causes your network support to be proactive rather than reactive. By revealing possible issues before they cause lost productivity, system monitoring can keep your IT network from stressful and expensive availability losses.
How Does Our Company Begin Getting Remote Computer Help from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT help, go to Immediate Technical Support.



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    For custom program development, Progent can supply software design consultants to write line-of-business software in areas such as eCommerce, web development, Microsoft Business Solutions packages such as Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Internet Information Services to build custom eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers experts in a wide array of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

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    Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size company's servers in an environment that delivers the highest degree of dependability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting and management options are built on mature virtualization techniques that allow small businesses with mixed- platform environments to save significantly on the expense of capital equipment, infrastructure support, and network administration while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.

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    Progent's certified Windows Server 2019 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 offers major enhancements in scale, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and Linux support.

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    Progent's seasoned solution designers and programmers can assist your business to build customizations to Microsoft Dynamics GP that address the unique requirement of your business while retaining the benefits of Windows integration and connectivity. Progent can also provide help with a range of software development tools that can be used to build integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.

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    Microsoft SQL Server 2005 offers powerful, standardized tools to computer professionals and information workers, reducing the difficulty of designing, integrating, administering, and accessing enterprise data and database applications in environments ranging from mobile devices to enterprise data networks. The complexity and integration requirements of Microsoft SQL Server 2005 call for a network consulting firm with real-world experience and wide knowledge in designing and deploying information-based, comprehensive business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

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    Progent can help companies of all sizes to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce equipment investments. Microsoft Azure offers a wealth of cloud services and Progent can help you to understand the advantages and limitations of various cloud networking architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and network infrastructure and ensure that you sidestep the common mistakes small organizations make when migrating to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN connections and also to manage Apple iOS devices and Google Android handhelds.

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    Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that enhances cloud readiness, works with popular smart phones and tablets, allows one-time login with Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, extends the Web Client, and adds more than 100 improvements to various applications. Progent's team of Microsoft-certified consultants offer the depth and breadth of knowledge and experience to resolve the critical IT and business issues associated with upgrading to Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will maximize the return on your investment in this mission-critical platform.

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    Dynamics GP/Great Plains allows you to grow and control your company more efficiently by delivering easy availability of strategic information and a rapid ROI. Dynamics GP/Great Plains offers major productivity benefits including its ability to extend the reach of your company, manage your financials, computerize financial operations, standardize procedures throughout your company, improve inventory control, enhance order accuracy, expand sales and minimize turnaround time, and increase cash flow. Progent can show you how to configure and manage a robust, safe server and communications infrastructure to support Great Plains, and can offer expert Dynamics GP support professionals to make sure you derive all the benefits of your Dynamics GP business management system.

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    Progent's CCIE-certified networking experts can assist you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's ProSight portfolio of managed IT services are designed to offer organizations who have minimal internal network administration and support staffs with low-cost help from world-class management platforms and consulting expertise. Advantages of Progent's ProSight line of managed IT services include fixed IT maintenance expenses, automation of routine administrative tasks, continual adoption of the latest information technology, smooth migration from legacy technology to current solutions, close fit between computer technology with business goals, guidance from veteran network consultants, and allowing management to concentrate on business rather than ever-changing network technology.

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    Progent's network professionals can help you evaluate the potential benefits of Hyper-V-based server virtualization for your company, perform pilot implementations to validate Hyper-V's operation with your line-of-business applications, evaluate your network architecture for optimal operation with virtualization solutions, help you in migrating to Windows Server 2008 and configuring Hyper-V, educate your IT personnel to track and manage Hyper-V, provide world-class consulting support for improving the security of your virtual servers, establish and test disaster recovery procedures that optimize network uptime, and deliver continuing consulting and technical support including affordable remote troubleshooting and comprehensive Help Desk outsourcing.

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    Barracuda Backup is an affordable, subscription backup/restore platform for small and medium-size businesses. A Barracuda Backup solution can include a custom-designed hardware storage device built by Barracuda or a software-based appliance with similar functionality but which utilizes your own storage hardware. Barracuda Backup protects critical company data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to assist your business to plan, configure, manage and repair a backup and disaster recovery system based on Barracuda Backup.

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    Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager and also have fast access to Progent’s Microsoft certified IT consulting professionals. With Progent's affordably priced network support programs, mid-size organizations can select a simple co-sourcing service program built around Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager to provide small company networks enterprise-class reliability, security and productivity.

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