Besides offering rapid contact with high-level IT professionals and subject matter experts (SMEs) to help Curitiba, Paraná companies to resolve discrete IT problems or longer-term initiatives, Progent can provide temporary staff augmentation to deliver more broadly defined services like PC help, IT management, and Help Desk response. Short-term staffing makes it possible for businesses to respond to expected or unexpected peaks in the need for network services, which may be caused by situations such as mergers and acquisitions, data center relocation, platform migration, business process changes like work-from-home, disaster response, busy seasons, or regulatory mandates. Temporary staffing can also cover voids left by the absence of in-house staff members because of vacations, health issues, termination, or other reasons.

Advantages of Progent's Temporary Staffing Program
Progent's short-term supplemental staffing services offer businesses the versatility to respond to surges in requirements for network personnel without dealing with the expense and hassle that come with reviewing and hiring reliable IT help and without the risk of adding to your permanent staff size.

Important aspects of Progent's temporary supplemental staffing services include:

  • Rapid access to reliable network professionals
  • Easy engagement, cessation, and resumption of services
  • Seamless extension of your in-house network support staff
  • Comprehensive documentation of all services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled promptly
  • Close working relationship with a world-class, full-service resource for IT support
Progent's Co-managed Help Desk Call Center Program
Progent's shared Call Center program is a proven flexible staff augmentation option that allows IT organizations to divide the responsibilities of Call Center support transparently between their internal IT staff and Progent's extensive pool of IT support experts. Acting as a seamless supplement of your in-house Help Desk, Progent's co-managed Call Center service is a joint support solution powered by the industry's leading shared professional services (PSA) tool for streamlining, service requests, ticketing, assigning ownership, monitoring progress, and generating management reports.

Why Choose Progent?
Progent has 20 years of background delivering remote and onsite network expertise for organizations throughout the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's cybersecurity consultants hold advanced certifications including CISSP, CISM, and CRISC. Find out more details about Progent's technology certifications.

Progent's Practice Areas for Curitiba, Paraná Companies
Progent's seasoned team of certified consultants and technical experts can deliver Curitiba, Paraná businesses a broad array of online technical guidance and troubleshooting services. Areas of expertise offered under Progent's reseller program for network service providers include:

Contact Progent for Short-Term Staff Augmentation for Curitiba, Paraná Organizations
To learn more about Progent's temporary staff augmentation services for Curitiba, Paraná organizations, call 800-993-9400 or visit Contact Progent.