Besides offering fast contact with high-level IT professionals and subject matter experts to assist Curitiba, Paraná companies to resolve discrete technical problems or longer-term projects, Progent can provide short-term supplemental staffing to deliver more generalized assistance like desktop help, IT management, and Help Desk call center response. Short-term staffing makes it possible for businesses to respond to planned or unplanned surges in the need for IT personnel, which may result from scenarios like mergers and acquisitions, data center relocation, technology upgrades, business process changes like telecommuting, disaster response, busy seasons, or regulatory mandates. Short-term staffing can also cover gaps left by the absence of full-time staff members because of vacations, health issues, resignation, or other reasons.

Benefits of Progent's Short-Term IT Staffing Services
Progent's short-term supplemental staffing services give businesses the flexibility to respond to increases in demand for network personnel without dealing with the costs and delays that come with vetting and recruiting professional technical personnel and without the risk of adding to your in-house head count.

Important aspects of Progent's temporary staff augmentation services include:

  • Fast access to proven network pros
  • Simple engagement, cessation, and re-engagement of services
  • Transparent augmentation of your full-time network support team
  • Full documentation of all services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved fast
  • Close working relationship with a top-level, full-spectrum source for IT support
Progent's Shared Help Desk Call Center Program
Progent's co-managed Call Center service is a proven on-going staff augmentation option that enables IT groups to divide the work of Help Desk support seamlessly between their in-house IT personnel and Progent's extensive team of IT support experts. Acting as a seamless extension of your full-time Call Center, Progent's co-managed Help Desk program is a joint service alternative based on by the industry's leading group professional services platform for streamlining, service calls, ticketing, assigning responsibility, tracking responses, and producing documentation.

Why Choose Progent?
Progent has two decades of experience providing remote and onsite IT services for businesses throughout the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity consultants have earned advanced certifications including ISSAP, CISM, and GIAC. Learn more about Progent's technology certifications.

Progent's Areas of Expertise for Curitiba, Paraná Companies
Progent's seasoned team of certified consultants offers Curitiba, Paraná companies a broad array of remote technical guidance and debugging expertise. Areas of expertise covered under Progent's reseller program for IT service providers include:

Contact Progent for Temporary Staff Augmentation for Curitiba, Paraná Organizations
To find out more details about Progent's temporary staffing services for Curitiba, Paraná companies, call 800-993-9400 or visit Contact Progent.