Besides providing rapid access to guidance from high-level IT consultants and subject matter experts (SBEs) to assist Curitiba, ParanŠ businesses with specific technical issues or longer-term projects, Progent offers temporary staff augmentation to deliver more generalized assistance such as PC help, IT administration, and Help Desk response. On-demand staffing can help organizations to deal with anticipated or surprise surges in the need for IT personnel, which may result from situations like company mergers, site relocation, platform migration, business process changes like work-from-home, disaster response, busy seasons, or regulatory changes. Temporary supplemental staffing can also cover voids resulting from the loss of in-house IT personnel because of scheduled vacations, health issues, resignation, or other reasons.
Benefits of Progent's Short-Term Staff Augmentation Program
Progent's temporary staffing services offer businesses the flexibility to respond to surges in demand for network services without being saddled with the expense and hassle associated with vetting and hiring reliable technical help and without the risk of adding to your in-house staff size.
Important features of Progent's short-term staff augmentation services include:
Progent's Co-managed Help Desk Call Center Service
- Rapid access to proven IT professionals
- Simple engagement, termination, and resumption of services
- Seamless augmentation of your in-house network support team
- Comprehensive documentation of services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled promptly
- Strong relationship with a world-class, full-service source for IT expertise
Progent's shared Help Desk program is a proven on-going staff expansion alternative that allows IT groups to share the work of Help Desk support seamlessly between their in-house IT staff and Progent's nationwide pool of technical support specialists. Acting as a seamless extension of your in-house Call Center, Progent's shared Help Desk Call Center service is a collaborative support alternative based on by the leading shared professional services platform for managing, service calls, ticketing, assigning ownership, tracking progress, and producing documentation.
Why Choose Progent?
Progent has two decades of experience providing remote and onsite IT expertise for organizations of all sizes throughout the United States. Progentís IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants have earned top certifications including ISSAP, CISM, and GIAC. Find out more details about Progent's industry certifications.
Progent's Practice Areas for Curitiba, ParanŠ Organizations
Progent's seasoned team of certified consultants can deliver Curitiba, ParanŠ companies a broad array of remote technical guidance and debugging expertise. Areas of expertise offered under Progent's consulting program for IT service providers include:
Contact Progent for Short-Term Staff Augmentation for Curitiba, ParanŠ Organizations
To learn more about Progent's temporary staff augmentation services for Curitiba, ParanŠ organizations, call 800-993-9400 or visit Contact Progent.