Urgent Phone Support for Curitiba Paraná UNIX or Linux SystemsFor small and midsize businesses located in Curitiba Paraná, Progent provides support for networks based on UNIX or Linux or for networks that include a combination of UNIX and Windows platforms. Progent has provided remote support to companies in all 50 states in the United States. (See Progent's customer recommendations). Progent also offers the consultation Cisco CCIE engineers for complex connectivity issues, as well as the services of CISA and CISM-accredited security consultants to help with advanced security design and business continuity preparedness.

Progent's online support engineers represent exceptional leverage because they are equipped with the real-world experience and the sophisticated tools to resolve the majority of information system issues quickly. Efficient support reduces direct costs since solutions require a smaller number of billable minutes. Remote support also eliminates the expense of dispatching an engineer to your location. Your organization benefits additionally with indirect costs by minimizing or avoiding system downtime and associated costs due to business disruption, upset clients, idle employees, and distracted management.

Progent's billing policy for online help is structured to get the most out of your network support dollar. Progent bills by the minute for phone assistance, so you are charged only for the services that you receive. Unlike many online support organizations, Progent asks for no service activation surcharge or minimum job duration. Progent's per-minute billing unit and clean model for billing prevent scenarios where fast repairs manage to end up as substantial invoices. Progent's skill at handling problems efficiently translates into your business saving cash.

Progent's Remote Technical Support Tools
Over time, Progent has developed a set of customized tools and field-proven methodologies that ensure the highest level of effectiveness for online technical support and repair for small and midsize company information systems. Progent provides secure Virtual Private Network support for VPN gateways from a variety of popular companies including Microsoft, Cisco, Juniper Networks, Sonicwall and Checkpoint. Protected VPN access enables the consultants of Progent's remote service group to link to your company's computer system without compromising network security.

Progent's proprietary customer support database application includes comprehensive records for all support that Progent's clients have been provided. Progent's authorized service personnel have the benefit of the history of services rendered to every client by every Progent consultant. This archive of issues and solutions is organized as a readily exploitable internal knowledge base that permits Progent's online technical professionals to communicate their experiences with the whole team to ensure that the efficiency of Progent's technical support grows over time. Progent's advanced accreditations and close associations with key vendors including Cisco and Microsoft permit access to other massive technical databases and permit fast response from manufacturers' internal support staff with the result that Progent's online consulting specialists can come up with the most efficient solutions promptly.

Initiate Online UNIX, Linux, Solaris, or macOS and OS X Technical Help from Progent
To access Progent's remote support in Curitiba Paraná or to find out more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has an urgent requirement for IT support, go to Immediate Emergency Support.

Phone-based Technical Services Provided by Progent
Progent's phone-based consulting engineers possess credentials in a comprehensive array of disciplines. This broad range of technical skills allows Progent's engineers to resolve practically any crisis that may take place in a small company network. Certificates held by Progent support experts in UNIX-family technologies include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications earned by Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, CCVP, and Design Associate.

To help clients with multi-platform environments, Progent also offers access to consultants who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP network security experts, and CISSP-ISSAP engineers.

Phone-based services provided by Progent to small businesses in Curitiba include:

  • UNIX, Linux, Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote consulting services cover a wide spectrum of computer technology including network infrastructure, messaging systems, system and process security, UNIX/Linux and Windows coexistence, virtual server technologies for server consolidation and easy management, and transitioning from older applications to the latest MS Windows or Linux-based solutions. Progent's team-oriented approach to resolving network issues promotes quick escalation, when required, to engineers with appropriate experience to tackle complex scenarios. This expedites repair of urgent problems, minimizes network downtime, and cuts support costs.

    Progent's UNIX and Linux support engineers can provide urgent remote help for analyzing anomalies affecting UNIX/Linux networks powered by leading versions of UNIX including:

    • Apple macOS and OS X
    • Sun Solaris
    • IBM AIX
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Major Linux versions for which Progent can provide expertise include:
    • RedHat
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Troubleshooting
    Cisco Consultants for Curitiba ParanáThe Cisco Certified Internetwork Expert credential is the top accreditation for network professionals, and indicates a consultant's technical knowledge at the master level. Cisco qualified CCIEs know how to resolve the most complex issues surrounding network infrastructure design, deployment, maintenance, protection, and problem solving. Cisco CCIEs operate closely with Cisco's internal product support engineers in isolating anomalies with Cisco IOS network management utilities and coming up with workarounds or locating program patches. Cisco qualified CCIEs provide exceptional value since their broad experience permits them to find solutions for the most intractable problems rapidly. In typical cases, less experienced consultants can wrestle for many hours or days with the same tasks that a CCIE can resolve in minutes. Few service firms make Cisco-qualified CCIEs accessible to support small and medium sized companies. Progent offers fast telephone contact with a Cisco authorized CCIE so you can get immediate assistance for complex network problems that are hurting business efficiency but are not within the comfort zone of your regular computer service group or consultant. Progent's CCIE engineers can communicate with your network by means of the latest remote support technology to provide quick, secure, and affordable diagnosis and remediation. Progent's Cisco-qualified CCIEs offer assistance with all of Cisco's market leading selection of connectivity devices such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM modules, protected high-speed and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, VoIP systems, Catalyst family switches, as well as Virtual Private Network technology.

  • Certified Windows Expertise
    Windows Experts for Curitiba ParanáProgent's Microsoft-premier remote service experts can deliver computer troubleshooting and consulting support for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your business the expertise of consulting engineers who can assist you with a broad variety of technology support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, MS Exchange 2019 deployment, Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 integration, Exchange Server 2010 management, SharePoint Server 2016 migration and hybrid integration consulting, SharePoint Server 2019 design and deployment, Microsoft Teams configuration help, Skype for Business Server migration support, Microsoft Lync Server 2013 integration and Office Communications Server 2007 troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and development, and SQL Server 2014 consulting, Systems Center Operations Manager network monitoring, Project Server and Server Online training, Small Business Server 2011 consulting, and Windows Essentials cloud integration.

    Progent in addition can deliver a broad array of online PC desktop support services including Microsoft Windows 7 integration, moving to 64-bit desktop applications, configuring Office 2010, and streamlining Business Desktop Deployment.

  • CISM and CISSP Premier Network Security Experts
    CISSP Certified Network Security Experts for Curitiba ParanáProgent's certified CISM and CISSP network security consultants offer a range of security solutions to strengthen the protection of your UNIX, Linux, Solaris, Mac or Windows environment against attacks or help your company to clean up rapidly after a serious breach. Security consulting services available from Progent include: in depth security analysis using tools such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Netcat; fast cleanup after malicious assaults; installing firewalls; establishing safe mechanisms for off-site and mobile communication; protecting your email infrastructure from spam and directory harvest attacks; and initiating 24x7 proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced remote support services to help companies of any size connect their networks with leading public clouds including Azure and Amazon AWS. Progent can help you to plan and administer hybrid environments that support Windows and Linux systems and applications in both cloud-centric solutions or in hybrid network models that seamlessly combine local resources as well as public clouds. To help you to incorporate cloud services with physical datacenters, Progent can provide a range of cloud integration services that include Microsoft 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform planning and integration consulting. Progent has more than two decades of background delivering high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
Additional Support Programs Offered by Progent
Progent offers the skills of seasoned online consulting professionals for contract IT projects that small businesses often need. Progent's charges for ongoing development or consulting tasks are determined according to the qualifications of the consultants assigned. Progent's background in these important areas of information technology enables clients to execute critical initiatives economically and on schedule. Progent's special online consulting services include:
  • Call Center Support
    Progent's Help Desk support programs for small organizations with networks based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Helpdesk consulting. Progent's Standard Call Center support services are intended for small companies who lack the resources to create an internal Call Center but who want quick access to an efficient Call Center with professional telephone assistance as well as the technical depth to escalate the most challenging problems to advanced engineers.

    Progent's Help Desk sharing services make it possible for your IT organization to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of veteran desktop support engineers and matter experts (SMEs). Progent's Help Desk sharing service is a collaborative service desk solution based on the top professional services automation (PSA) tool for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.

    Progent's Help Desk Call Center consulting support can aid you in building an effective new Help Desk or revamping your established organization, selecting or enhancing Help Desk Call Center software products to handle the unique requirements of your corporation, or adding temporary online staff to work with your existing Help Desk Call Center resources to handle demanding events like software migrations, major upgrades, or installing brand new business software.

    Progent's Help Desk team of veteran network experts offers your computer users in Curitiba Paraná rapid access to an effective technical support group with substantial experience delivering telephone-based support and remote diagnostics for computer environments that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's focus is to earn the Help Desk Call Center perception as a key driver of company efficiency, and Progent's goal is to resolve instead of just record network problems.

  • Business Applications Services: Education, Customization, and Troubleshooting
    Progent's Applications Consulting Group offers phone-based and in-depth engineering support and training in specific business application areas including ERP, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also can deliver consulting expertise, custom development, and education for popular Microsoft business applications such as Microsoft CRM, Project, Microsoft Office Word, and Office Excel. To find out more about Progent's expertise, programming, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.

    Progent's Apple Mac professionals can nurture the imaginative facets of Apple Mac computing by providing remote help support and training in graphics, audio, and motion video. Progent's support professionals can provide expertise in a large selection of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and After Effects. Progent's consultants can also help you with common procedures like scanning or digitizing audio/video or establishing an audio/video production lab.

    Remote Network Monitoring Services
    Progent offers businesses in Curitiba Paraná remote network monitoring services based on Microsoft System Center Operations Manager IT infrastructure monitoring, adapted by Progent to accommodate your environment so your computer support is proactive rather than reactive. By spotting looming problems before they grow into full-scale emergencies, proactive monitoring can minimize disruptive and costly network failures. Progent can also utilize system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows environments, or systems powered by multiple operating systems.

How Your Curitiba Paraná Business Can Contact Progent's Remote Support Professionals
To contact Progent about emergency phone-based help with UNIX, Linux, Sun Solaris, or macOS and OS X networks, visit Progent's Urgent Phone-Based Help, telephone 1-800-993-9400, or see Contact Progent.

Curitiba Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Curitiba metro area.

Onsite IT Consulting
Progent locations in Curitiba Metro

City Address Phone Link
Curitiba R. Francisco Rocha, 198, Batel
Curitiba, PR 80420-130
Brazil
+55 (41) 3542 1557 Curitiba Network Support Services




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    The clustering feature set incorporated into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been radically re-engineered to simplify the deployment, setup, and maintenance of server clusters that provide greater levels of network availability, security, efficiency, and flexibility. New or enhanced features include automated cluster Validation, easier setup and installation, unified cluster management, new cluster architecture for increased uptime, better protection and quorum structure, minimization of failure points, more storage and RAM capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist your company evaluate the business benefits of failover clusters, plan and execute a deployment, educate your IT staff to manage your failover clusters, deliver continuing consulting and support services, and create and test a workplace recovery plan.

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