UNIX, Linux, Solaris, and Apple Mac OS X Support Services
Curitiba Enterprise and Small Business Computer Network Environments
For small and midsize companies in Curitiba Paraná, Progent offers support for computer systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a combination of UNIX and Microsoft technology. Progent has delivered online support to companies in every state in the United States. (Refer to Progent's client recommendations). In addition, Progent can furnish the expertise of Cisco CCIE-certified network specialists for challenging connectivity problems, as well as the assistance of CISSP and CISM-accredited security consultants to help with high-level security architecture and disaster recovery preparedness.
Progent's online support engineers represent exceptional value due to the fact that they are equipped with the real-world experience and the advanced technology to resolve the majority of network problems quickly. This reduces direct costs since solutions accumulate fewer billable minutes. Remote support also avoids the cost of dispatching an engineer to your office. Your company saves even more in incidental expenses by minimizing or eliminating network outages and related costs due to business discontinuity, disgruntled customers and vendors, unproductive workers, and distracted management.
Progent's billing policy for remote support is designed to get the most out of your network support investment. Progent charges by the minute for telephone-based assistance, so you owe only for the services that you receive. Unlike many online service firms, Progent requires no service activation surcharge or minimum payments. Progent's per-minute granularity and clean model for billing save you from situations where fast solutions manage to end up as major invoices. Progent's skill at disposing of technical issues quickly translates into your business saving cash.
Progent's Online Technical Support Technologies
Over time, Progent has developed an arsenal of optimized tools and field-tested processes that ensure the maximum degree of efficiency for online engineering help and repair for small and midsize company IT systems. Progent provides safe Virtual Private Network support for gateways from multiple popular companies such as Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Protected VPN technology allows the consultants of Progent's online support team to communicate with your company's network remotely without breaching corporate security.
Progent's sophisticated technical support reporting system keeps extensive histories describing all support that Progent's clients have received. Progent's team service personnel have the benefit of the history of all help rendered to every Progent client by every engineer. This database of issues and resolutions is structured as a quickly exploitable support database that enables Progent's online support professionals to communicate their knowledge with the whole team to ensure that the value of Progent's technical support improves over time. Progent's high-level certifications and close relationships with key technology companies including Cisco and Microsoft make available other vast technical support knowledge bases and allow quick response from manufacturers' in-house product engineers with the result that Progent's remote service experts are able to find optimal resolutions in the least time.
Start Receiving Remote UNIX, Linux, Sun Solaris, or macOS and OS X Technical Help from Progent
To access Progent's remote services in Curitiba Paraná or to find out more about Progent's phone support options, call Progent at
Remote Technical Support Services Available from Progent
Progent's online support engineers have certified skills in an extensive array of disciplines. This broad scope of IT skills permits Progent's engineers to tackle almost any emergency likely to crop up in a small or midsize company network. Certifications awarded to Progent support experts in UNIX/Linux platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications owned by Progent technical support engineers include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional (CCVP), and Design Associate.
To help customers with multi-operating system environments, Progent also offers the skills of consultants with high-level Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) consultants.
Online technical support services Offered by Progent to customers in Curitiba include:
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UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based support services address a wide array of information technology including system architecture, messaging systems, network and process security, UNIX/Linux and Windows integration, VMware products for server economization and easy management, and migration from older systems to the latest Microsoft Windows or Linux-powered solutions. Progent's group-based approach to resolving network problems enables fast escalation, when required, to engineers with task-relevant expertise to handle complex situations. This accelerates repair of urgent problems, reduces lost productivity, and lowers service costs.Progent's UNIX/Linux consultants can offer urgent remote assistance for troubleshooting problems affecting UNIX/Linux networks based on leading variants of UNIX including:
- macOS and OS X
- Solaris
- IBM AIX OS
- HP-UX
- Berkeley UNIX (BSD)
- SCO UNIX
- Silicon Graphics IRIX
- RedHat Linux
- SUSE
- Debian-GNU
- Slackware
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Talk to a Cisco CCIE for Complex Infrastructure Problem Solving
The Cisco Certified Internetwork Expert (CCIE) certification is the top recognition for networking engineers, and certifies a consultant's networking knowledge at the master level. Cisco qualified CCIEs can handle the most intractable problems associated with network design, integration, maintenance, security, and troubleshooting. CCIEs operate with the highest priority with Cisco's in-house support staff in isolating anomalies with IOS network management tools and coming up with alternate approaches or identifying program updates. CCIEs provide exceptional cost-effectiveness since their deep experience enables them to solve the most difficult problems rapidly. In common cases, less seasoned service providers can struggle for many hours or even days with identical tasks that a CCIE can dispose of in a few minutes.
Few support organizations make Cisco-qualified CCIEs accessible to assist small and medium sized businesses. Progent can provide quick telephone contact with a Cisco-qualified CCIE so you can receive timely assistance for complex network issues that are hurting business productivity but are beyond the scope of your regular network maintenance group or consultant. Progent's CCIE support experts can connect to your network via advanced remote troubleshooting technology to provide fast, safe, and affordable diagnosis and repair.
Progent's CCIEs can provide expertise in all of Cisco's market leading selection of infrastructure appliances including PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM modules, secure broadband and IS routers, wireless access points, Meraki cloud-managed Wi-Fi APs, VoIP systems, Catalyst family switches, plus Virtual Private Network products.
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Certified MS Windows Expertise
Progent's Microsoft-premier remote support professionals offer network troubleshooting and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the assistance of support professionals who can assist your company with a wide variety of platform support services such as
Windows Server 2012 R2 integration,
Windows Server 2008 R2 set up,
Microsoft Exchange 2019 Server integration,
MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting,
Microsoft Exchange Server 2010 management,
SharePoint 2016 migration consulting,
SharePoint Server 2019 planning and configuration, Microsoft Teams configuration help, Microsoft Skype for Business migration consulting, Microsoft Lync Server 2013 integration and Office Communications Server 2007 troubleshooting, Forefront TMG administration and ISA Server maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager network monitoring and reporting,
Project Server and Server Online training,
Small Business Server support, and
Windows Essentials migration and cloud integration.
Progent also can deliver a wide range of remote PC desktop support such as Windows 7 integration, upgrading to 64-bit workstation applications, configuring Microsoft Office 2010, and streamlining workstation deployment.
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CISSP and ISSAP Certified Network Security Experts
Progent's qualified CISM and CISSP network security engineers offer a variety of security solutions to improve the protection of your UNIX, Linux, Solaris, Apple Mac or Microsoft Windows network against attacks or help your business to clean up quickly following a serious penetration. Security services available from Progent include: comprehensive network security analysis utilizing tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Solar Winds tools and Netcat; quick recovery from malicious assaults; integrating firewalls; building secure mechanisms for off-site and mobile communication; defending your messaging system from spam and DHA attacks; and setting up 24x7 network monitoring.
- Hybrid Cloud Integration
Progent can provide expert online consulting support to help organizations of all sizes connect their information networks with popular public cloud platforms including Azure and Amazon Web Services. Progent can help you to design and administer hybrid environments that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid network models that utilize on-premises IT assets as well as public cloud services. To assist you to integrate cloud services with networks, Progent offers a range of cloud integration support services that include Microsoft 365 integration solutions with on-premises Exchange, Azure hybrid cloud solutions, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud integration expertise. Progent has more than two decades of experience delivering high-level consulting support online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.
Progent offers the skills of world-class remote consulting professionals for special IT projects that small companies often need. Billing charges for ongoing consulting tasks are determined according to the level of expertise of the engineers required. Progent's experience with these important fields of computer technology allows clients to execute critical projects within budget and on time. Progent's special remote consulting solutions include:
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Help Desk Expertise
Progent's Help Desk Call Center service options for small businesses with networks based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Help Desk support services, and Help Desk process consulting. Progent's Standard Call Center support services are intended for smaller businesses who don't have the budget to create an in-house Help Desk Call Center but who want quick communication with a reliable Help Desk with proficient telephone assistance plus the available expertise to escalate complex problems to high-level engineers.Progent's shared Help Desk services make it possible for your IT organization to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around the top professional services automation (PSA) tool for managing service requests, ticket lifecycle, accountability, status tracking, and metrics.
Progent's Help Desk consulting expertise can support you in establishing an effective new Help Desk or improving your current organization, selecting or customizing Help Desk Call Center application software to handle the special needs of your corporation, or providing temporary phone support personnel to work with your in-house Help Desk resources to deal with unusually busy events such as software migrations, major upgrades, or installing brand new business software.
Progent's Call Center team of experienced network professionals gives your clients in Curitiba Paraná fast access to a dependable network service resource with years of background delivering phone consulting and remote diagnostics for computer environments that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's charter is to give the Help Desk perception as a key driver of business efficiency, and Progent's policy is to fix rather than simply track IT issues.
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Business Applications Support: Education, Custom Development, and Troubleshooting
Progent's Applications Experts staff can supply phone-based advanced engineering expertise and training in special business application areas that include ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can provide consulting, programming, and education for familiar Microsoft business applications such as Microsoft CRM, Microsoft Project, Microsoft Office Word, and MS Excel. To read more concerning Progent's consulting, custom programming, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.Progent's Apple Mac experts can nurture the imaginative elements of Apple Mac systems by providing remote help services and education in imaging, sound, and motion video. Progent's support professionals offer help in a variety of Macintosh programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent's consultants can also assist you with special projects like scanning or digitizing audio/video or putting together an audio/video post production studio.
Remote Network and Server Monitoring Services
Progent can provide companies in Curitiba Paraná remote network monitoring services powered by MS System Center Operations Manager IT infrastructure monitoring, adapted by Progent to suit your environment so that your IT maintenance is proactive and automated. By exposing emerging trouble spots before they result in crashes, automated monitoring can minimize stressful and expensive information system crises. Progent can also provide help with server and infrastructure monitoring products such as Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft Windows networks, or networks powered by a variety of operating systems.
To contact Progent about urgent phone-based expertise with UNIX, Linux, Sun Solaris, or macOS and OS X computer systems, go to Progent's Emergency Remote Support, telephone
Curitiba Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Curitiba metro area.
| City | Address | Phone | Link |
| Curitiba | R. Francisco Rocha, 198, Batel Curitiba, PR 80420-130 Brazil |
+55 (41) 3542 1557 | Curitiba Network Support Services |
An index of content::
Emergency Network infrastructure patch management Specialist
Emergency Internet of Things patch management Engineers
Progent's support services for patch management offer organizations of all sizes a versatile and affordable solution for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like printers, infrastructure appliances like routers and Wi-Fi APs, and IoT devices like sensors and health monitors.
SentinelOne Singularity Control Integration Engineers
SentinelOne XDR Specialist
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that includes machine learning technology and expert services to deliver cutting-edge endpoint detection and response.
SentinelOne Singularity Control Reseller Technical Support
Engineers SentinelOne Ransomware Recovery
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response.
SCCM 2012 Asset Inventory Outsourcing
SCCM 2012 Planning Online Technical Support
Progent can help you to plan for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older device and application management solution or help you to modify your existing SCCM 2012 ecosystem to accommodate your evolving IT requirements. In addition, Progent can assist you to build a software foundation that extracts the most value from SCCM 2012 by delivering advanced consulting support for related Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Consulting Server Monitoring
Award Winning Automated Desktop Monitoring Support Services
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your network operating efficiently by checking the health of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent engineering consultant so that all potential issues can be resolved before they have a chance to disrupt your business.
CentOS Linux Consultant
Suse Linux IT Consultants
If you are developing Linux-based applications on a network that has Windows-based servers, desktops, and office applications, Progent offers full-service information technology outsourcing that allows you to focus on your field of strategic expertise while avoiding the constant distraction of managing your business network. By using smart network monitoring and by delivering remote and in-person support when your company needs it, Progent offers an economical way for managing an IT system that provides high availability, security, and performance. Progent's Linux developer support offerings feature full-service information technology outsourcing, virtual infrastructure, remote and in-person support and troubleshooting, network monitoring, and Contact Center services.
Online Support Windows Server 2019 Windows Defender ATP
Microsoft Expert Windows Server 2019 Cluster Operating System Rolling Upgrade Onsite Technical Support
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 offers major enhancements in capacity, performance, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, resilience, and container support.
ASA 5510 Firewall Support and Setup
Open Now Technical Consultant Firewall
Progent's Cisco CCIE-certified network infrastructure experts can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
24-7 SentinelOne Ransomware Defense Engineers
Specialists SentinelOne Ransomware Recovery
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that includes AI software and advanced services to provide cutting-edge endpoint detection and response (EDR).
Migration Consultants Microsoft Desktop Apps Instruction
Online Microsoft Project Training Technology Professional
Progent offers customized remote training for popular desktop apps and environments including Microsoft Office and Microsoft 365 Excel, Word, Access and Outlook plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online training provides the benefits of conventional in-person instruction, such as immediate interaction between students and teachers, but avoids the expenses of transportation and the hassle of attempting to accommodate the schedules of multiple workers. Offered to single students or groups of all sizes, Progent's virtual instruction permits the trainer to run the seminar from an online office and the clients can be spread across an office or across the country. Virtual learning utilizes powerful teaching tools such as broadcast white boards, real-time questions, and shared desktops. Sessions can be brief and targeted to specific subjects or longer in time and wider in scope.
CCIE Certified Branch Routers Integration
Technology Consulting Services 2900 Router
Cisco has designed an extensive array of routers that includes routers designed to deliver the protection, performance, and reliability required by customers from small offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved reliability and system availability. Progent can help you select and integrate Cisco routers to establish a reliable infrastructure for your IT system and to make it easy to expand as you add new users, open new offices, deploy new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS operating system, including the Cisco 800 family of small business VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, plus older 1700 and 2600 Series Routers.
Technical Support Services MSP360 SQL Backup
MSP360 SQL Backup On-site Technical Support
Progent's data protection experts can assist you to create, deploy and troubleshoot a backup/restore plan based on MSP360 technology. MSP360 offers file or image backup/restore for virtual machines and physical computers, works with all popular public clouds, and permits you to create a backup solution with a minimum Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to protect against data loss caused by user miscues, computer glitches, malicious users, and malware attacks such as ransomware. For more information, see ProSight Data Protection Services 360 Backup services.
WatchGuard Firebox M270 Firewall Auditing
WatchGuard Fireware Network Security Evaluation
Progent provides consulting expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall appliance that aligns with your security requirements and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate efficiently to modern WatchGuard firewalls.
Help Desk Call Center Remote Support Services
Help Desk Call Center Support and Setup
The Help Desk Call Center support delivery model used by Progent offers small and midsize companies an effective alternative to reliance on freelance consultants by offering extensive technical knowledge accessible to numerous engineering teams, optional round-the-clock availability of emergency assistance, escalation capability to appropriate experts for solving the most intractable problems, service consistency and reliability, prompt follow through enforced by veteran service managers, a variety of convenient techniques for requesting service tasks, and a high level of process visibility made possible by trouble ticket tracking and available through a web portal.
24-Hour Windows 2000 Specialists
Windows Server 2000 Upgrade Help
Progent's certified Windows 2000 consultants can help you optimize the functionality of your existing Windows 2000 Servers and can streamline network management, offer tech support and troubleshooting, and enhance security. Progent can also help you create, rationalize, and execute a plan to migrate from Microsoft Windows Server 2K to Windows 2003 Server. Progent is experienced in designing test programs to reduce the obstacles associated with migrating to Windows Server 2003 by identifying potential hardware and software compatibility problems.
Lync Server 2013 and Cisco UC Engineer
Microsoft Lync Server Instant Messaging Support and Setup
Microsoft Lync Server 2013, rebranded Skype for Business, allows businesses of all sizes to create a manageable and protected communications environment that permits the modern Bring-Your-Own-Device computing style with instant messaging, real-time presence, audio/video and web conferencing with application sharing, as well as IP and PSTN calling across a broad assortment of stationary PCs and mobile endpoints. Progent's certified Lync 2013 consultants and system architects can help you to assess the advantages of Lync Server 2013, create an in-house, cloud-based (via Lync Online) or hybrid topology appropriate for your present and long-term plans, deploy Lync Server 2013 so as to speed up your ROI, and deliver custom webinar and onsite training to your IT staff and end users. Progent offers expertise in critical pieces of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with key Microsoft 365 applications including Outlook and PowerPoint.
Hornetsecurity Altaro M365 Mailbox Backup IT Consulting
Engineer Hornetsecurity Altaro 365 Total OneDrive Backup
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
SCCM Asset Management Outsourcing
Support SCCM Mobile Application Management
System Center Configuration Manager automates application and device deployment across multiple sites, centralizes compliance settings control, inventories network resources, guards against corporate data leakage, provides network health reporting, allows secure end-user self service, and delivers a single control mechanism for managing mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration experts can help businesses of any size with any facet of designing, installing, operating and troubleshooting a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.
Windows Server 2016 Security and Compliance Computer Consultants
24 Hour Windows Server 2016 Multi-domain clusters Computer Consulting
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting services to assist organizations of all sizes to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can assist you to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Professional Solaris
Solaris Online Consulting
Progent's Solaris platform support experts provide small businesses and software developers assistance with administering and maintaining Solaris environments that operate with Microsoft-based networks. Progent can give your organization contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide range of experience offers you a convenient one-stop consulting firm to help you create and maintain a protected and reliable mixed-platform network and communications environment that supports Solaris and Microsoft coexistence by combining MS Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Emergency ProSight Duo MFA Specialists
Duo Two-factor Authentication Network Consultants
Progent's Duo service plans incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Google Android, and other personal devices.
Microsoft Certified Consulting Exchange 2013 EAC
24/7 Exchange 2013 Availability Consultants
Microsoft Exchange 2013 incorporates major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces powerful innovations plus a redesigned structure. These improvements favorably impact key facets of IT such as manageability, availability, security, cost of ownership, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of migrating to Microsoft Exchange Server 2013, design an efficient validation and deployment plan, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote consulting and support and management services for Microsoft Exchange 2013.
Remote Consulting Microsoft SBS 2011
SBS Setup and Support
Microsoft Small Business Server (SBS) is a low-cost collection of server products that offers the basis for a powerful but easy-to-manage IT network. The integration demands of the Microsoft .NET functions included with Small Business Server 2011 requires an IT expert with hands-on background and broad experience in designing and implementing effective and comprehensive information technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise ensures you success in installing, managing, and servicing IT environments powered by the Microsoft SBS line of servers and programs.
ASA 5500 Firewall On-site Technical Support
Cisco Firewall Upgrade Network Engineer
Progent's CCIE-certified networking consultants can assist you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Internet Connection Consultant
Internet Service Provider Selection Engineers
Progent can provide the cost-effective support of remote Internet connectivity consultants to assist your organization to assess or update your ISP services so your Internet access solution meets your business needs. Support services provided by Progent's engineers include evaluation of your existing bandwidth utilization, carrier and plan analysis and ordering, network provisioning, and overseeing a seamless switchover to a new ISP and/or service plan. Network provisioning can include enhancing current routers and switches and configuring new ones, setting up firewalls, and designing fault-tolerant BGP architectures.
Microsoft Windows 2000 Information Technology Consulting
Windows Server 2000 Migration Consultants
Progent's certified Windows 2000 consulting staff can show you how to optimize the functionality of your existing Windows 2000 Servers and can streamline system management, provide tech support and troubleshooting, and enhance security. Progent can also show you how to design, rationalize, and execute a strategy to upgrade from Microsoft Windows Server 2000 to Windows Server 2003. Progent is experienced in designing test programs to eliminate the obstacles associated with migrating to Windows 2003 Server by uncovering possible hardware and software compatibility issues.
Consultant Services CIO
Support and Help CIO
Progent can provide the part-time services of a veteran Chief Information Officer who can provide a broad perspective to help your company select and support IT technology to meet your present situation and that can serve as a solid basis for your growth. Progent's part-time CIO services provide economic leverage to companies who want to maximize the benefits from their IT investment but who are without the budget or unwilling to take on one more executive-level position to their head count. Because Progent is vendor-agnostic, with a sizable staff of consultants certified to support all major OS platforms and networking technologies plus a wide selection and business applications, Progent is in a unique situation to provide unbiased advice as well as expert technical help for creating information solutions that fit the special requirements of your organization.
Nexus Switch OTV Technology Consulting Services
Remote Technical Support Nexus Switch VXLAN
Nexus series switches are intended to provide the throughput, expandability, dependability, cloud readiness, density, data protection and ease of management needed to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide online and onsite support services to help you to create an optimal network architecture, set up test systems to confirm your switching solution, install and configure Nexus switches, define and enforce effective policies, perform security vulnerability evaluations, set up proactive monitoring, fully utilize network resources by means of virtualization, troubleshoot switching and routing problems, optimize system performance, perform capacity planning, and take advantage of the powerful high-availability (HA) capabilities available for Cisco's Nexus switches. Progent can also assist you to migrate non-disruptively from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus platforms.
Contract Development Power BI Security
MCSE Expert Certified Design Power BI Premium
Progent's Power BI consultants can assist your business to plan, deploy, manage, enhance or troubleshoot your Power BI environment. Progent can also assist you to prepare your target data for Power BI reports and dashboards. Progent can show you how to build and administer an onsite, cloud based, or hybrid environment for Power BI.
Online Support Zero Trust Cybersecurity
Duo Identity Verification Online Consulting
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Google Android, and other out-of-band devices.
MCSE Expert Certified Consulting Exchange Upgrade
24 Hour Consulting Services Exchange Server 2010 Upgrade
Progent's Microsoft and Cisco-certified consulting experts can assist you to assess the value of Microsoft Exchange 2010 for your business and can help your IT staff to plan and implement a smooth upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will provide quick payback by increasing your productivity, cutting the expense of hardware and service, streamlining management, and integrating your vital communications platforms.
SMS Server 2003 Upgrade Integration
SMS Server Upgrade Consultants
Systems Management Server 2003 offers added functionality for change and configuration management of Windows-powered networks via SMS Feature Packs. Feature Packs reduce the net operational expense of managing and configuring software by making it simpler to copy system images, manage mobile computers, and operate management tools. In addition to alerting you about techniques to cut management costs by deploying SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT tasks that cover areas that Feature Packs are designed to make more efficient. Progent's migration and update services can lower cost and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can show you how to develop sensible processes and standards to manage handheld computers and smart portable communication devices so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you develop a security plan that includes standards, procedures and IT products to keep your IT network protected.
Computer Consulting Office 365 PowerPoint Integration
Microsoft 365 Access Development Integration Services
Progent can help your business to evaluate the wealth of subscription options offered with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent supports multi-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and manage hybrid solutions that seamlessly combine local and cloud products and services.
Remote Consulting ISA 2004 Standard Edition Server
Support and Integration ISA 2004 Enterprise Edition Server
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds creating Microsoft-based security designs for information systems with multiple locations, mobile workers, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small business design and implement a configuration of Microsoft ISA Server 2004 that meets your information security requirements without limiting your network.
Microsoft Solutions Framework Project Methodology Computer Consultancy Firm
24/7 Network Support Consultant Deploying Phase: Implementation
In performing consulting projects for enterprise customers, Progent uses a phased methodology driven by defined milestones so as to achieve financial, scheduling and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards derived from the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, pilots, design tuning, and expert implementation. All facets are recorded to provide a detailed summary of IT services delivered and to help in downstream system support.
Microsoft 365 Word Integration Consulting Services
Office 365 Excel Integration Configuration
Microsoft 365, previously called Office 365, is Microsoft's growing suite of client productivity programs and cloud services available on a subscription basis. Microsoft 365 apps and cloud services are available in a variety of subscription plans targeted at markets ranging from students and households to global enterprises. Progent offers quick and affordable remote access to consultants with expertise in Microsoft, macOS, Apple iOS, and Google Android technology. Progent can help you to evaluate the many subscription plans available with Microsoft 365 and integrate your network with Microsoft 365 in a way that delivers top business value. Progent supports multi-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and manage hybrid solutions that transparently integrate on-premises and cloud-based resources.
Postini Technology Consulting
Technical Support Services Postini
E-Mail Guard by Postini provides constantly upgraded spam and virus filtering, content filtering, and security from email-based DHA attacks and DSA attacks. Progent is a Postini partner and support firm. If your company is too small to purchase for a standard Postini license, you can still get access to Postini's Perimeter Manager technology through Progent's E-Mail Guard spam filtering and virus defense aggregation offering. Progent's expert e-mail security professionals can help you develop an email protection plan that features antispam and anti-virus products and processes.
Windows Server 2019 and SQL Server Specialists
Top Support and Help Windows Server 2019 and SCOM
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and Linux support.
Spora ransomware recovery Specialist
Locky ransomware recovery Consultancy
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to halt the progress of an active ransomware breach. Call 800-462-8800
Wireless LAN Site Survey Support and Help
Wireless LAN Site Survey Consultant Services
Progent's Wi-Fi site survey services make it easy to plan, install and debug a Wi-Fi LAN customized for your environment, providing your business a WLAN that delivers the reception, performance, density, data protection, and roaming capability your business requires.
Online Support Services Windows Server 2019 integration
Windows Server 2019 Security and Compliance Computer Engineer
Progent's certified Windows Server 2019 experts can assist your company to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers significant enhancements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
ProSight Remote Infrastructure Monitoring Setup and Support
Automatic Topology Diagrams On-site Support
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map, monitor, enhance and debug their connectivity appliances like routers and switches, firewalls, and access points plus servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that network diagrams are always current, captures and displays the configuration of virtually all devices on your network, monitors performance, and generates notices when issues are discovered. By automating complex network management activities, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, finding appliances that need critical updates, or identifying the cause of performance bottlenecks.
Cisco Hybrid Network Management Solutions Integration Consultant
Cisco Network Management Software Consultants
Progent's Cisco-Premier network consultants can show you how to use Cisco's network management utilities along with a variety of specialized third-party products to build a complete network management solution to keep your network operating reliably, conserve limited resources, guard your data, revive quickly from hardware failure or malicious assaults, and allow you to add or reassign valuable resources sensibly and affordably as your business grows.
Intune SCCM Integration Computer Consultant
Support and Setup Mobile Device Management
Progent's Microsoft-certified Intune consultants can help your company to assess the strategic value of adopting Intune for administering your mobile computers including notebooks, phones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can help your company to configure security and compliance policies, plan and deploy test systems to confirm the benefits of Microsoft Intune for your network, install Intune throughout your IT ecosystem, combine Intune with SCCM for single-console change management, and maintain your Intune deployment.
Forefront Threat Management Gateway 2010 Security Certification
Immediate Forefront Threat Management Gateway Security Tech Services
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides more protection of intranet applications while enabling enhanced efficiency by making these applications available to legitimate remote or mobile users. ISA Server can protect business applications, services, and data across all network components with application-layer filtering and powerful publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server experts can help you design, install, set up, and support ISA Server on your system so your company benefits from a highly functional and affordable combination of security, productivity, and performance.
Technical Support VPN
Remote Access IT Consultants
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business deploy and maintain Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the flexibility to expand with your growing business needs. Progent's Cisco-Premier network experts are familiar with Cisco's comprehensive family of products targeted at eliminating information pilfering, virus and worm outbreaks, Denial of Service attacks, and other threats to your network. Progent can show you how to deploy Cisco technology to get safe access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized user access control framework for user authentication, permissions, and tracking from an easy-to-use Web interface.
Offsite Workers Video Conferencing Information Technology Consulting
Top Quality Work from Home Conferencing Network Consultant
Progent can assist small and medium-size companies to configure and debug teleconferencing solutions to enable their at-home workers to communicate efficiently with colleagues and clients.
Consultant Lync Server 2013 high availability
Lync Server 2013 Mobility Services Engineers
Progent's Microsoft consultants can help you to evaluate the value of Microsoft Lync Server 2010 for your business and can assist you to design and carry out a deployment of Microsoft Lync Server 2010 that unifies the control of Instant Messaging and Presence and improves the productivity of your in-house employees, at-home workers, and smartphone users. Progent's consultant's can in addition assist your company to perform a smooth upgrade to Microsoft Lync Server 2010 from Office Communications Server or from Live Communications Server, interface Lync Server with Exchange Server, Microsoft SharePoint, and SQL Server, show you how you can use Microsoft Lync Server 2010 to enhance the team-computing capabilities of Microsoft Office programs, and offer online seminars and continuing technical support for Microsoft Lync Server and other Microsoft products.
Branch Location Support Services
CISSP Certified Security Remote Office Remote Support
Years of background delivering Microsoft expertise and Cisco technology consulting has enabled Progent to build a unique ability for serving branch offices that need network service with the flexibility common to with small companies but which includes effective client interaction, thorough documentation, and compliance with corporate IT standards. If your corporation maintains a sales office situated anywhere in or any region covered by Progent's consultants, Progent can offer a broad range of in-person and remote IT consulting services and system design expertise.
On-site Technical Support SQL Server 2014 AlwaysOn
Microsoft SQL Server 2014 Consultant Services
SQL Server 2014 incorporates major enhancements in critical areas including performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises services that include planning, deployment, management, troubleshooting, and software development expertise to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.
ISA Server Online Help
Microsoft Proxy Server Computer Consulting
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds configuring Microsoft ISA Server-based security solutions for IT networks with many offices, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts are available to assist your company in designing and deploying an installation of ISA 2000 Server or ISA 2004 Server that supports your network security needs without adversely limiting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Online Support SharePoint Server 2013
24 Hour Support Outsourcing SharePoint 2013
Progent has been providing SharePoint consulting services since the first product was published more than two decades ago, and Progent has the scope of IT know-how to help organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add significant business benefit to your information network. Progent's Microsoft-certified consultants can assist you to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; determine if an on-premises, online or hybrid deployment is most sensible for your organization; and pick the right edition of SharePoint 2013 for your purposes. Progent can provide full project management services or can assist in specific jobs related to your SharePoint 2013 deployment.
Firesight Online Consulting
Cisco ASA Configuration Technology Consulting
Progent's Cisco-Certified network experts provide experienced PIX Firewall consulting services encompassing architecture, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack security, and safe access services. Extending from compact, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a sensible combination of protection, performance and reliability for information environments of all sizes. PIX firewalls are build around a hardened, specially designed platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management tools. Progent's network experts can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
After Hours Non-stop Internet Access Outsourcing
Zero Downtime Internet Network IT Consultants
Progent's Cisco-certified network experts can show you how to build an economical, high availability Internet configuration solution that can deliver 24x7 Internet connectivity through a wide range of high availability Internet access technologies including non-stop BGP, transparent fail-over, and multiple ISPs. Progent offers CCIE professionals to help you utilize the latest techniques for high availability Internet connections to create a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet connections.
Windows Applications on macOS IT Services
Windows Virtual Desktop for Apple Mac Outsourcing
For businesses with a mix of Apple Mac and Windows desktops, there are two basic alternatives for using Microsoft Windows-dependent software on macOS or OS X: an external connection to an actual Windows computer or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect a Mac to a networked Microsoft Windows-powered computer to use Microsoft Windows software and access network resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on a Mac computer so you can use Microsoft Windows applications locally. Progent's Mac technology support experts can assist your company to maintain these solutions for using Windows programs on your Macs and can also assist you to evaluate and configure other products for Microsoft Windows platform simulation.
Cisco RADIUS Security Professionals
Cisco RADIUS Security Integration Support
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business deploy and support Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and provide the versatility to evolve with your growing business needs. Progent's Cisco-Premier network experts support Cisco's complete family of hardware and software targeted at eliminating data pilfering, virus and worm assaults, DDoS attacks, and other threats to your network. Progent can help you deploy Cisco products to get secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control framework for user authentication, authorization, and accounting from a graphical Web interface.
Cisco Architecture Network Consult
Urgent Server Support Cisco Switch
Progent can provide rapid remote support from Cisco-certified CCIE networking consultants. Progent's CCIE experts can connect to your network via advanced remote diagnostic utilities to provide fast and affordable analysis and remediation of urgent network issues.
Award Winning Dynamics GP BizTalk Adapter Professional
Dynamics GP Development Specialists
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to create specialized mission-critical programs and eCommerce solutions that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can help you create reports that let you track your business more effectively, transforming uncooked data into valuable insights into your company and customers.
Word 2019 Computer Networking
Excel 2019 Designer
Progent's certified Office and Microsoft 365 consultants can help companies to incorporate Microsoft Office desktop and Microsoft 365 apps including Office Excel, Office Word, PowerPoint, Outlook, Access, Visio and OneNote into a seamless solution that provides fast return on investment and enables improved business outcomes. Progent can assist you to interface Office or Microsoft 365 apps with each other and with additional core Microsoft technologies such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also assist you to fix compatibility problems between different versions of Office desktop and offers customized online training to individual users or teams.
Massachusetts Small Business Computer Consultant
Troubleshooters Hawaii
If your company does not need emergency remote support but expects to need assistance with your information system soon, you can save time and expenses and guarantee that the appropriate IT skill will be available when you require it by getting in touch with a Progent sales agent and registering as a customer. For details, call 800-993-9400 or email information@progent.com.
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