Fast Phone Help for Curitiba Paraná UNIX or Linux SystemsFor small and midsize companies in Curitiba Paraná, Progent offers support for computer systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a combination of UNIX and Microsoft technology. Progent has delivered online support to companies in every state in the United States. (Refer to Progent's client recommendations). In addition, Progent can furnish the expertise of Cisco CCIE-certified network specialists for challenging connectivity problems, as well as the assistance of CISSP and CISM-accredited security consultants to help with high-level security architecture and disaster recovery preparedness.

Progent's online support engineers represent exceptional value due to the fact that they are equipped with the real-world experience and the advanced technology to resolve the majority of network problems quickly. This reduces direct costs since solutions accumulate fewer billable minutes. Remote support also avoids the cost of dispatching an engineer to your office. Your company saves even more in incidental expenses by minimizing or eliminating network outages and related costs due to business discontinuity, disgruntled customers and vendors, unproductive workers, and distracted management.

Progent's billing policy for remote support is designed to get the most out of your network support investment. Progent charges by the minute for telephone-based assistance, so you owe only for the services that you receive. Unlike many online service firms, Progent requires no service activation surcharge or minimum payments. Progent's per-minute granularity and clean model for billing save you from situations where fast solutions manage to end up as major invoices. Progent's skill at disposing of technical issues quickly translates into your business saving cash.

Progent's Online Technical Support Technologies
Over time, Progent has developed an arsenal of optimized tools and field-tested processes that ensure the maximum degree of efficiency for online engineering help and repair for small and midsize company IT systems. Progent provides safe Virtual Private Network support for gateways from multiple popular companies such as Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Protected VPN technology allows the consultants of Progent's online support team to communicate with your company's network remotely without breaching corporate security.

Progent's sophisticated technical support reporting system keeps extensive histories describing all support that Progent's clients have received. Progent's team service personnel have the benefit of the history of all help rendered to every Progent client by every engineer. This database of issues and resolutions is structured as a quickly exploitable support database that enables Progent's online support professionals to communicate their knowledge with the whole team to ensure that the value of Progent's technical support improves over time. Progent's high-level certifications and close relationships with key technology companies including Cisco and Microsoft make available other vast technical support knowledge bases and allow quick response from manufacturers' in-house product engineers with the result that Progent's remote service experts are able to find optimal resolutions in the least time.

Start Receiving Remote UNIX, Linux, Sun Solaris, or macOS and OS X Technical Help from Progent
To access Progent's remote services in Curitiba Paraná or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT help, visit Immediate Urgent Support.

Remote Technical Support Services Available from Progent
Progent's online support engineers have certified skills in an extensive array of disciplines. This broad scope of IT skills permits Progent's engineers to tackle almost any emergency likely to crop up in a small or midsize company network. Certifications awarded to Progent support experts in UNIX/Linux platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications owned by Progent technical support engineers include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional (CCVP), and Design Associate.

To help customers with multi-operating system environments, Progent also offers the skills of consultants with high-level Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Online technical support services Offered by Progent to customers in Curitiba include:

  • UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based support services address a wide array of information technology including system architecture, messaging systems, network and process security, UNIX/Linux and Windows integration, VMware products for server economization and easy management, and migration from older systems to the latest Microsoft Windows or Linux-powered solutions. Progent's group-based approach to resolving network problems enables fast escalation, when required, to engineers with task-relevant expertise to handle complex situations. This accelerates repair of urgent problems, reduces lost productivity, and lowers service costs.

    Progent's UNIX/Linux consultants can offer urgent remote assistance for troubleshooting problems affecting UNIX/Linux networks based on leading variants of UNIX including:

    • macOS and OS X
    • Solaris
    • IBM AIX OS
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • Silicon Graphics IRIX
    Important Linux versions for which Progent offers expertise include:
    • RedHat Linux
    • SUSE
    • Debian-GNU
    • Slackware

  • Talk to a Cisco CCIE for Complex Infrastructure Problem Solving
    Cisco CCIE Engineers for Curitiba ParanáThe Cisco Certified Internetwork Expert (CCIE) certification is the top recognition for networking engineers, and certifies a consultant's networking knowledge at the master level. Cisco qualified CCIEs can handle the most intractable problems associated with network design, integration, maintenance, security, and troubleshooting. CCIEs operate with the highest priority with Cisco's in-house support staff in isolating anomalies with IOS network management tools and coming up with alternate approaches or identifying program updates. CCIEs provide exceptional cost-effectiveness since their deep experience enables them to solve the most difficult problems rapidly. In common cases, less seasoned service providers can struggle for many hours or even days with identical tasks that a CCIE can dispose of in a few minutes. Few support organizations make Cisco-qualified CCIEs accessible to assist small and medium sized businesses. Progent can provide quick telephone contact with a Cisco-qualified CCIE so you can receive timely assistance for complex network issues that are hurting business productivity but are beyond the scope of your regular network maintenance group or consultant. Progent's CCIE support experts can connect to your network via advanced remote troubleshooting technology to provide fast, safe, and affordable diagnosis and repair. Progent's CCIEs can provide expertise in all of Cisco's market leading selection of infrastructure appliances including PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM modules, secure broadband and IS routers, wireless access points, Meraki cloud-managed Wi-Fi APs, VoIP systems, Catalyst family switches, plus Virtual Private Network products.

  • Certified MS Windows Expertise
    MS Windows Support for Curitiba ParanáProgent's Microsoft-premier remote support professionals offer network troubleshooting and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the assistance of support professionals who can assist your company with a wide variety of platform support services such as Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, Microsoft Exchange 2019 Server integration, MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting, Microsoft Exchange Server 2010 management, SharePoint 2016 migration consulting, SharePoint Server 2019 planning and configuration, Microsoft Teams configuration help, Microsoft Skype for Business migration consulting, Microsoft Lync Server 2013 integration and Office Communications Server 2007 troubleshooting, Forefront TMG administration and ISA Server maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support, Systems Center Operations Manager network monitoring and reporting, Project Server and Server Online training, Small Business Server support, and Windows Essentials migration and cloud integration.

    Progent also can deliver a wide range of remote PC desktop support such as Windows 7 integration, upgrading to 64-bit workstation applications, configuring Microsoft Office 2010, and streamlining workstation deployment.

  • CISSP and ISSAP Certified Network Security Experts
    CISSP Premier Network Security Consultants for Curitiba ParanáProgent's qualified CISM and CISSP network security engineers offer a variety of security solutions to improve the protection of your UNIX, Linux, Solaris, Apple Mac or Microsoft Windows network against attacks or help your business to clean up quickly following a serious penetration. Security services available from Progent include: comprehensive network security analysis utilizing tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Solar Winds tools and Netcat; quick recovery from malicious assaults; integrating firewalls; building secure mechanisms for off-site and mobile communication; defending your messaging system from spam and DHA attacks; and setting up 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide expert online consulting support to help organizations of all sizes connect their information networks with popular public cloud platforms including Azure and Amazon Web Services. Progent can help you to design and administer hybrid environments that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid network models that utilize on-premises IT assets as well as public cloud services. To assist you to integrate cloud services with networks, Progent offers a range of cloud integration support services that include Microsoft 365 integration solutions with on-premises Exchange, Azure hybrid cloud solutions, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud integration expertise. Progent has more than two decades of experience delivering high-level consulting support online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.
Additional Consulting Programs Available from Progent
Progent offers the skills of world-class remote consulting professionals for special IT projects that small companies often need. Billing charges for ongoing consulting tasks are determined according to the level of expertise of the engineers required. Progent's experience with these important fields of computer technology allows clients to execute critical projects within budget and on time. Progent's special remote consulting solutions include:
  • Help Desk Expertise
    Progent's Help Desk Call Center service options for small businesses with networks based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Help Desk support services, and Help Desk process consulting. Progent's Standard Call Center support services are intended for smaller businesses who don't have the budget to create an in-house Help Desk Call Center but who want quick communication with a reliable Help Desk with proficient telephone assistance plus the available expertise to escalate complex problems to high-level engineers.

    Progent's shared Help Desk services make it possible for your IT organization to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around the top professional services automation (PSA) tool for managing service requests, ticket lifecycle, accountability, status tracking, and metrics.

    Progent's Help Desk consulting expertise can support you in establishing an effective new Help Desk or improving your current organization, selecting or customizing Help Desk Call Center application software to handle the special needs of your corporation, or providing temporary phone support personnel to work with your in-house Help Desk resources to deal with unusually busy events such as software migrations, major upgrades, or installing brand new business software.

    Progent's Call Center team of experienced network professionals gives your clients in Curitiba Paraná fast access to a dependable network service resource with years of background delivering phone consulting and remote diagnostics for computer environments that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's charter is to give the Help Desk perception as a key driver of business efficiency, and Progent's policy is to fix rather than simply track IT issues.

  • Business Applications Support: Education, Custom Development, and Troubleshooting
    Progent's Applications Experts staff can supply phone-based advanced engineering expertise and training in special business application areas that include ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can provide consulting, programming, and education for familiar Microsoft business applications such as Microsoft CRM, Microsoft Project, Microsoft Office Word, and MS Excel. To read more concerning Progent's consulting, custom programming, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

    Progent's Apple Mac experts can nurture the imaginative elements of Apple Mac systems by providing remote help services and education in imaging, sound, and motion video. Progent's support professionals offer help in a variety of Macintosh programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent's consultants can also assist you with special projects like scanning or digitizing audio/video or putting together an audio/video post production studio.

    Remote Network and Server Monitoring Services
    Progent can provide companies in Curitiba Paraná remote network monitoring services powered by MS System Center Operations Manager IT infrastructure monitoring, adapted by Progent to suit your environment so that your IT maintenance is proactive and automated. By exposing emerging trouble spots before they result in crashes, automated monitoring can minimize stressful and expensive information system crises. Progent can also provide help with server and infrastructure monitoring products such as Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft Windows networks, or networks powered by a variety of operating systems.

How Your Curitiba Paraná Business Can Contact Progent's Online Support Professionals
To contact Progent about urgent phone-based expertise with UNIX, Linux, Sun Solaris, or macOS and OS X computer systems, go to Progent's Emergency Remote Support, telephone 1-800-993-9400, or see Contact Progent.

Curitiba Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Curitiba metro area.

Onsite IT Consulting
Progent locations in Curitiba Metro

City Address Phone Link
Curitiba R. Francisco Rocha, 198, Batel
Curitiba, PR 80420-130
+55 (41) 3542 1557 Curitiba Network Support Services

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    Microsoft 365, previously called Office 365, is Microsoft's growing suite of client productivity programs and cloud services available on a subscription basis. Microsoft 365 apps and cloud services are available in a variety of subscription plans targeted at markets ranging from students and households to global enterprises. Progent offers quick and affordable remote access to consultants with expertise in Microsoft, macOS, Apple iOS, and Google Android technology. Progent can help you to evaluate the many subscription plans available with Microsoft 365 and integrate your network with Microsoft 365 in a way that delivers top business value. Progent supports multi-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and manage hybrid solutions that transparently integrate on-premises and cloud-based resources.

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    Progent's Cisco-Certified network experts provide experienced PIX Firewall consulting services encompassing architecture, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack security, and safe access services. Extending from compact, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a sensible combination of protection, performance and reliability for information environments of all sizes. PIX firewalls are build around a hardened, specially designed platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management tools. Progent's network experts can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    For businesses with a mix of Apple Mac and Windows desktops, there are two basic alternatives for using Microsoft Windows-dependent software on macOS or OS X: an external connection to an actual Windows computer or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect a Mac to a networked Microsoft Windows-powered computer to use Microsoft Windows software and access network resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on a Mac computer so you can use Microsoft Windows applications locally. Progent's Mac technology support experts can assist your company to maintain these solutions for using Windows programs on your Macs and can also assist you to evaluate and configure other products for Microsoft Windows platform simulation.

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    Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business deploy and support Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and provide the versatility to evolve with your growing business needs. Progent's Cisco-Premier network experts support Cisco's complete family of hardware and software targeted at eliminating data pilfering, virus and worm assaults, DDoS attacks, and other threats to your network. Progent can help you deploy Cisco products to get secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control framework for user authentication, authorization, and accounting from a graphical Web interface.

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