Fast and Affordable Online Support for Curitiba Paraná IT Networks
Immediate Online Consulting for Curitiba SystemsFor businesses located in Curitiba Paraná, Progent offers remote support for computer systems based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Certified professionals have delivered remote troubleshooting to businesses in every state in the U.S. (Refer to testimonials from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE network specialists to help with complex networking problems, as well as the assistance of CISA and CISSP-accredited security experts to help with high-level security architecture and diagnostic issues.

Progent's remote support engineers provide excellent leverage due to the fact that they have the practical background and have access to the advanced technology needed to solve the majority of network issues quickly. Efficient support lowers direct expenses because solutions use up minimal chargeable minutes. Remote support also eliminates the expense of sending a consultant to your site. Your company benefits additionally with incidental expenses by reducing or avoiding system outages and associated costs stemming from business disruption, upset clients, unproductive workers, and distracted management. Progent's extensive remote consulting know-how is particularly important for organizations that are dependent on public clouds for critical infrastructure or applications like Azure, Exchange Online, Amazon AWA, Google Cloud, or where onsite tech support may not be an option.

Progent's billing model for online help is designed to leverage your network support dollar. Progent bills per minute for phone assistance, so you owe exclusively for the services that you receive. In contrast to many online support organizations, Progent requires no initialization charge or minimum job duration. Progent's one-minute billing unit and clean model for pricing avoid situations where quick fixes somehow end up as major invoices. Progent's skill at solving technical issues quickly means you spends less cash.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has mastered an arsenal of customized technologies and field-proven methodologies which promote the maximum degree of efficiency for online engineering help and repair for information networks of any size. Progent's Technical Response Center can connect to your network remotely without violating system security.

Progent's sophisticated customer support reporting application maintains detailed histories of all support that Progent's clients have been provided. Progent's team engineers have access to the history of assistance provided to each Progent client by any Progent consultant. This archive of issues and repairs is structured as a quickly searchable proprietary database that enables Progent's remote technical experts to share their experiences with the whole team to ensure that the efficiency of Progent's support services improves over time. Progent's advanced certifications and close associations with major vendors such as Cisco and Microsoft open up other extensive support databases and permit quick response from manufacturers' internal product engineers with the result that Progent's remote consulting experts can come up with the best solutions in the least time.

Online support services offered by Progent to businesses in Curitiba Paraná include:

Progent's ProSight Subscription-based Services for Small and Medium Size Organizations
Progent provides a selection of budget-friendly, fixed-price services intended to enable small and medium-size organizations to benefit from the same advanced IT solutions used by some of the industry's top enterprises. Progent's ProSight portfolio of network monitoring and management services addresses all key aspects of information technology including email protection, security and compliance, cloud-based backup and disaster recovery, infrastructure management, VM cloud hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that utilizes SentinelOne's next generation behavior machine learning tools to defend endpoint devices and servers and VMs against new malware assaults like ransomware and file-less exploits, which easily evade legacy signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to manage the complete malware attack lifecycle including blocking, identification, containment, remediation, and forensics. Top capabilities include one-click rollback using Windows VSS and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services offer affordable multi-layer protection for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge tools incorporated within a single agent managed from a single console. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP deployment that addresses your organization's specific needs and that helps you demonstrate compliance with government and industry data security regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require immediate attention. Progent can also help your company to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has worked with leading backup/restore technology vendors to produce ProSight Data Protection Services (DPS), a family of offerings that deliver backup-as-a-service. ProSight DPS services manage and monitor your data backup processes and enable non-disruptive backup and rapid restoration of important files/folders, applications, images, plus Hyper-V and VMware virtual machines. ProSight DPS lets you recover from data loss resulting from equipment failures, natural disasters, fire, cyber attacks such as ransomware, human mistakes, ill-intentioned insiders, or application glitches. Managed backup services in the ProSight DPS selection include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to determine which of these managed backup services are best suited for your network.

  • Progent's Patch Management: Patch Management Services
    Progent's managed services for patch management offer businesses of all sizes a versatile and cost-effective alternative for assessing, validating, scheduling, applying, and tracking software and firmware updates to your dynamic information network. In addition to maximizing the protection and reliability of your IT environment, Progent's software/firmware update management services allow your IT staff to focus on line-of-business projects and activities that derive the highest business value from your information network. Read more about Progent's patch management support services.

  • ProSight Duo Two-Factor Authentication: Access Security, Endpoint Policy Enforcement, and Protected Single Sign-on
    Progent's Duo authentication service plans utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo enables single-tap identity confirmation on iOS, Android, and other out-of-band devices. With Duo 2FA, whenever you log into a secured online account and give your password you are asked to confirm who you are via a device that only you have and that is accessed using a different ("out-of-band") network channel. A wide selection of devices can be used for this added form of authentication such as a smartphone or watch, a hardware/software token, a landline phone, etc. You can designate several validation devices. To find out more about Duo two-factor identity validation services, visit Duo MFA two-factor authentication services.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding suite of real-time management reporting tools created to integrate with the industry's leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to surface and contextualize critical issues such as spotty support follow-up or endpoints with out-of-date AVs. By identifying ticketing or network health concerns clearly and in near-real time, ProSight Reporting improves productivity, reduces management hassle, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top data security companies to provide web-based management and world-class protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further level of inspection for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to map out, track, optimize and debug their connectivity hardware like routers and switches, firewalls, and load balancers plus servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are always current, captures and manages the configuration of almost all devices on your network, tracks performance, and generates alerts when problems are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks like network mapping, expanding your network, finding appliances that need critical updates, or isolating performance issues. Find out more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your network running at peak levels by tracking the health of vital computers that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management staff and your Progent engineering consultant so that all potential problems can be addressed before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the apps. Since the environment is virtualized, it can be moved easily to an alternate hardware environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard information related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as 50% of time spent trying to find critical information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size businesses to obtain an objective assessment of the overall health of their network. Based on a selection of the leading remote monitoring and management tools available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the deployment of your core network devices conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a more manageable Active Directory environment. Both versions also come with one year of advanced remote network monitoring and management. Advantages can include easier management, improved compliance with information security regulations, higher utilization of network assets, faster troubleshooting, more dependable backup and restore, and less downtime. Learn more about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief discussion with a Progent information assurance consultant. The interview is intended to evaluate your organization's ability to block or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to gather information about your existing AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective security and backup system that aligns with your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Available from Progent
Progent can provide the skills of seasoned remote consulting professionals for contract IT programs. Progent's rates for longer-term consulting projects are set according to the qualifications of the engineers involved. Progent's background in these special areas of computer technology allows customers to execute critical projects economically and on time. Progent's special online consulting services include:

  • Help Desk Call Center Support
    Progent's Help Desk support alternatives for companies with networks based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products include comprehensive Call Center services, co-managed Helpdesk services, and Call Center consulting. Progent's Standard Help Desk Services offer small organizations a comprehensive service desk solution that handles all facets of online Level 1 desktop technical support from initial requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Progent provides service desk support at a significant discount from Progent's normal Level 1 desktop support rates, and Progent offers the additional option of rapid on-demand escalation to subject matter experts to handle complex issues.

    Progent's Co-managed Help Desk services allow your business to split the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around the top professional services automation (PSA) platform for handling end-user service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Call Center staff of veteran network professionals gives your computer users in Curitiba Paraná rapid access to a large technical support group with substantial experience providing telephone-based consulting and online diagnostics for networks that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's mission is to give the Call Center the reputation as a solid driver of business productivity, and Progent's policy is to solve rather than simply document technical issues.

  • Applications Services: Education, Custom Development, and Problem Solving
    Progent's Applications Consulting Group can supply online advanced engineering support and training in special business application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also offers expertise, programming, and training for familiar Microsoft applications including CRM, Office Project, Microsoft 365 Word, and Microsoft 365 Excel. To read more information on Progent's expertise, programming, and education services, see Progent's Business Application Experts Team.

  • Centralized and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center centralizes and automates the administration of hybrid cloud environments by offering advanced support for Windows Server 2022 servers, Windows 10 and Windows 11; cohesive management of mixed-OS networks that include Linux, Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center consultants offer world-class online and on-premises expertise for all components of System Center2including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and install a new deployment of System Center2, extend or tune your current one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent can deliver companies in Curitiba Paraná online hybrid network monitoring and reporting by providing System Center Operations Manager expertise. Progent can tune Operations Manager to suit your business so your IT maintenance is proactive rather than reactive. By spotting emerging issues before they evolve into downtime, system monitoring can head off disruptive and costly network crises. Progent can also utilize server and infrastructure monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X environments, Microsoft Windows systems, or systems powered by multiple platforms.
How Your Curitiba Business Can Contact Progent's Remote Technical Support Experts
To contact Progent about emergency phone-based assistance with Microsoft Windows, macOS and OS X, or Linux networks, go to Progent's Nationwide Phone-Based Support, phone 1-800-993-9400, or go to Contact Progent. For businesses and startups in Curitiba Paraná, Progent's online network support specialists can provide professional and affordable system support the instant your business requires it. More than two decades of offering online tech support has led to Microsoft Partner certification for Progent's consulting experts and has helped Progent to develop high-end troubleshooting skills and to refine online connectivity tools to repair computer problems quickly while eliminating the expense and lost time associated with on-site support calls.

Even if your Curitiba office works with a local independent consultant or employs a full time organization that can handle typical computer issues, Progent's Microsoft certified engineers are available to offer a convenient and transparent remote extension of your local resources in cases when your usual IT support personnel either don't have the availability or the experience to handle unexpected system crises or particularly complicated integration problems.

Details of Progent's Online Computer Support for Curitiba Paraná
Progent's phone help, Internet-based repair, system security consulting, and network management services give companies in Curitiba Paraná the greatest leverage for your IT investment. Whether you require one-time phone support and Internet-based network repair or full-time Help Desk call center support and network administration, Progent's experts can provide your company world class IT support while permitting you to avoid the cost and administration overhead of maintaining a full-service in-house IT staff. Highlights of Progent's National Remote Support services include:

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Partner support firm and Progent's number of employees, range of IT experience, refined remote support tools, and familiarity with enterprise networking allow offices to avoid the pitfalls of excessive reliance on smaller consulting organizations, individual freelance service providers, or limited in-house resources.

Progent stands out by offering:

  • Proven Methodology
    Progent's staff of Microsoft and Cisco Premier experts average longer than ten years of real-world industry background, at the front lines of IT support, executing a broad variety of IT tasks for an extensive mix of customers. Every Progent consultant shares a proven collection of personal best practices which are combined into shared leading practices standards that Progent teaches its consulting team. This means that you get not only expert technical capability, but also a consultant with field-tested methods for using technical knowledge to resolve real-world IT problems rapidly.

  • Value Pricing
    Progent's pricing model is to bill for phone service and on-premises visits per minute. Consequently, you are charged exclusively for delivered support. Progent does not impose a higher rate for after-hours or priority support, and within California or in regions where Progent provides in-person service, Progent does not charge for travel time except for emergency calls where on-site time is less than 4 hours. In addition, Progent imposes no initialization charge and requires no monthly commitment for services delivered during regular business hours. Many service organizations demand large minimum fees or charge for every quarter hour or longer. Progent's fine granularity does away with big invoices for fast repairs so you won't be forced to permit minor problems to fester.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's consultants to clients. By teaching clients to deal with problems that are within their scope, Progent can focus on delivering high-value skills where Progent has few competitors. Companies who work with trusted freelance service providers or who employ internal support personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their IT environments more robust, secure, and efficient.

  • 24x7 Network Monitoring with MS System Center Operations Manager
    Progent is one of the few support firms to provide round-the-clock system tracking services based on Microsoft System Center Operations Manager. Microsoft System Center Operations Manager allows your computer support to be proactive instead of reactive. By revealing possible issues before they cause downtime, system monitoring can save your IT network from stressful and expensive availability disruptions.
How Does Our Company Start Getting Online Technical Help from Progent?
To initiate Progent's online help offerings or to find out more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT help, go to Immediate Technical Support.



An index of content::

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    Progent's certified Windows Server 2003 engineers can provide computer support and IT consulting services for the entire line of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Microsoft Windows 2003 upgrade, integration, update, and support services include system planning, deployment, project management, in-person and remote network support and troubleshooting, Help Desk services, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.

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    System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network management products and is intended to provide a unified solution for configuring and managing virtualized datacenters across hybrid environments that can incorporate private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consultants can help businesses of all sizes with any aspect of designing, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to upgrade efficiently from older releases of VMM, design processes for creating and deploying virtual machines and hosts, design high-availability scale-out clusters, integrate your private cloud resources with public clouds, set up virtual switches and load balancers, write and debug PowerShell scripts, and assist you to assess the strategic business benefits of new technologies like Storage Replica and Host Guardian Service. Progent's virtualization professionals offer advanced Hyper-V consulting and VMware vSphere support.

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    MSP360 Desktop Backup Integration

    Progent can help you to create, implement and debug a backup/restore plan based on MSP360 technology. MSP360 offers file/folder or image backup/recovery for VMs and physical machines, supports all leading public clouds, and permits you to build a backup ecosystem with a minimum Recovery Time Objective (RTO) and a defined RPO. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup system to protect against data loss caused by human mistakes, system errors, malicious users, and malware assaults like ransomware.

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    Progent offers businesses of any size expert support for Intrusion Protection products and IPsec VPN technology from leading firewall and Virtual Private Network security companies such as Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and Symantec. Progent can help you design a comprehensive security plan and select the right products from multiple vendors to support your security objectives while sticking within your spending limits.

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    Consultants IT Security

    Progent's certified cybersecurity engineers can conduct security audits of company-wide security to validate your company's cybersecurity profile compliance with important industry cybersecurity standards. Progent can provide ongoing managed services for security monitoring and response, on-demand network-wide security reviews, and targeted security assessments for specific areas of cybersecurity like endpoints or ransomware-safe backups. Progent's certified security engineers can also run extensive information security audits to evaluate your company's compliance with important industry security standards including HIPAA, NIST, and ISO 17799.

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    Virtual Help Desk Troubleshooting

    Progent's Co-managed Call Center service allows your IT organization to split the load for Help Desk services transparently between your IT team and Progent's large roster of seasoned technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the leading shared PSA platform for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.

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    Ryuk ransomware protection and recovery Engineers

    The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief discussion with a Progent information assurance expert. The fact-finding interview is designed to evaluate your company's preparedness either to defend against ransomware or recover quickly after a ransomware incident. Progent will consult with you directly to collect information about your existing AV defense and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective AV and backup/recovery system that minimizes your exposure to ransomware and meets your company's requirements.

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    Progent's Cisco-Premier network consultants can help you to use Cisco's network management tools along with a selection of powerful third-party applications to create a complete network management solution in order to keep your network operating smoothly, conserve limited resources, guard your data, revive quickly from hardware breakdown or deliberate assaults, and enable you to add or repurpose valuable resources sensibly and economically as your business evolves.

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    Microsoft Dynamics GP/Great Plains can help you grow and manage your business more efficiently by offering deep availability of decision-driving data and a rapid return on investment. Microsoft Dynamics GP/Great Plains confers important productivity benefits such as its ability to expand the presence of your organization, manage your accounting, computerize financial processes, standardize procedures across your business, improve inventory control, increase order accuracy, grow revenue and shorten lead-time, and increase cash flow. Progent can help you configure and manage a robust, safe server and communications foundation to support Great Plains, and can offer expert Microsoft Dynamics GP consultants to make sure you derive the full benefits of your Microsoft Dynamics GP/Great Plains software.

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    • MFA and Single Sign-on (SSO) Remote Consulting
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    Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.

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    Progent's Microsoft-certified consultants can provide online or onsite support to assist companies of any size to design, implement, administer, and repair a backup/restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older releases of Data Protection Manager or from another backup system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent offers as-needed support for fixing particularly challenging issues, or full project management support. Progent can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery plan.

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    Progent's Cisco-authorized network experts can show you how to design an economical, fault tolerant Internet configuration architecture that can deliver non-stop Internet connectivity via a broad range of high availability Internet access technologies including fault tolerant BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers CCIE engineers to show you how to utilize the most current technology for fault tolerant Internet access to create an affordable, completely redundant Internet network with automatic failover and other capabilities to deliver non-stop Internet availability.

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    Progent's Microsoft certified consultants provide small and mid-size businesses world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to deliver critical software rapidly and automatically to specified users, reduce software expense and stay compliant by understanding patterns of usage, enhance Windows protection by improving your knowledge of vulnerability and by installing targeted updates, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational costs by efficiently exploiting the administrative functions incorporated into Windows. Progent's SMS engineers can show you how to use SMS effectively for automated software and application deployment, security patch administration, and resource monitoring management including program and hardware inventory.

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    Progent's Microsoft-certified consultants offer small and medium sized companies IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and information. SharePoint Portal Server provides a central spot for your workers or customers to access, manage, distribute and manipulate useful information, documents, and software and to interact with one another. It allows quicker and more intelligent decisions, more efficient access across teams and more economical business practices. The main goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge accessible within and outside an organization. Windows SharePoint Services join workers, customers, workgroups and projects with the data they've created in a manner that makes data easy to find, download and apply.

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    important features of Dynamics GP accounting include a modular structure that lets you buy only the functionality you require, a standards-based architecture built on Microsoft technologies to protect your investment and provide a tightly integrated environment, enhanced reporting capabilities that permit you to track all activities, income and spending and sales patterns, compatibility with Microsoft Office to enable access to corporate information, the capability to process data from almost any db software or workstation software into Microsoft Dynamics GP/Great Plains, plus an open design that makes it possible to develop custom programs. Progent can show you how to configure and maintain a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can offer experienced GP/Great Plains support professionals to help you turn the powerful features of Dynamics GP/Great Plains business accounting software into a productive business solution.

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    If your business does not need immediate online support but expects to require assistance with your network in the near future, you can save time and expenses and ensure that the right expertise will be available when you require it by getting in touch with a Progent sales agent and signing up as a customer. For details, call 800-993-9400 or email information@progent.com.

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    Progent's Microsoft-certified consultants can provide remote or onsite expertise to help companies of any size to design, implement, manage, and troubleshoot a backup/restore system built around System Center 2012 Data Protection Manager. Progent can help you to migrate from older versions of Data Protection Manager or from another backup/recovery system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid environments. Progent can provide occasional help for fixing especially challenging problems, or comprehensive project management support. Progent can also help you to design SCDPM 2012 into an enterprise-class disaster recovery plan.

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    Progent can provide the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the basic competencies and international standards of performance that IT security managers are expected to master. CISM provides business management the assurance that those who have qualified for their CISM certification possess the experience and knowledge to provide effective security management and consulting services.

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    The sophistication and integration requirements of Microsoft Windows Servers calls for a network consulting firm with practical expertise and in-depth familiarity with designing and integrating seamless, end-to-end network technology solutions. The experience of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic goals. Progent's IT support can help you with planning, installing, administering, and supporting Windows Server solutions that increase the business value of your IT system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.

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    • Les Kent has a 35-year history of effective network integration, business management, marketing, and operations. He has shown a knack for creating elegant IT solutions during his time as as a system architect, application developer, project manager, implementation consultant, and troubleshooter for small businesses, start-ups, and global corporations.

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    Microsoft Lync Server 2013, now called Skype for Business, allows businesses of any size to create a centrally managed and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing model with instant messaging, real-time presence, web meetings with application sharing, and both IP-based and PSTN calling enabled for a wide range of desktop and mobile devices. Progent's certified Lync Server 2013 consultants and system architects can help you to assess the advantages of Lync 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or hybrid model appropriate for your present and long-term plans, deploy Lync Server 2013 in a way that expedites your ROI, and deliver custom webinar and onsite training to your IT staff and users. Progent offers in-depth expertise in critical components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with popular Office and Microsoft 365 applications such as Outlook and PowerPoint.

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