Immediate Online Support for Curitiba Paraná IT Networks
Urgent Phone Help for Curitiba SystemsFor companies located in Curitiba Paraná, Progent offers remote technical support for computer systems based on Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier consulting experts have provided online troubleshooting to businesses in every state in the United States. (Check out recommendations from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE-qualified engineers to handle challenging infrastructure issues, plus the assistance of CISSP-certified security consultants to handle high-level security architecture and diagnostic jobs.

Progent's remote support experts offer exceptional leverage because they have the real-world experience and are equipped with the sophisticated tools required to solve most information system issues rapidly. Efficient support lowers immediate expenses since solutions require minimal billable consulting minutes. Remote support also eliminates the expense of dispatching an engineer to your location. Your company benefits additionally with indirect expenses by reducing or eliminating network outages and associated losses resulting from business disruption, upset clients, unproductive employees, and distracted executives. Progent's extensive online consulting expertise is particularly helpful in environments that are dependent on public clouds for vital infrastructure or applications like Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where on-premises IT support may not be an alternative.

Progent's billing policy for remote support is designed to leverage your IT service investment. Progent bills by the minute for phone assistance, so you are invoiced just for the services that you actually get. In contrast to typical remote support companies, Progent asks for no service activation fee or minimum job duration. Progent's per-minute granularity and clean model for pricing prevent situations where quick fixes somehow turn into large tabs. Progent's skill at disposing of technical issues efficiently means you spends less money.

Progent's Online Consulting and Troubleshooting Services
Over the years, Progent has refined a set of customized tools and field-proven processes which permit the highest degree of effectiveness for remote engineering help and troubleshooting for information systems of any size. Progent provides protected VPN support for gateways from multiple leading companies such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology allows the engineers of Progent's online support team to access your company's system without violating corporate security.

Progent's powerful technical support reporting application keeps comprehensive histories of all support that Progent's customers have received. Progent's staff service personnel have access to the details of all help provided to each customer by every Progent engineer. This archive of anomalies and solutions is structured as a quickly exploitable internal database that allows Progent's remote support professionals to communicate their knowledge with the whole team to make sure that the value of Progent's support services grows over time. Progent's high-level certifications and close associations with important technology companies such as Cisco and Microsoft open up other extensive technical support knowledge bases and allow quick access to manufacturers' internal product engineers with the result that Progent's online service experts can find the best solutions promptly.

Remote services provided by Progent to clients in Curitiba Paraná include:

Progent's ProSight Subscription-based IT Services for Small and Mid-size Organizations
Progent offers a family of affordable, fixed-price services designed to allow small and mid-size businesses to benefit from the same best-of-breed IT solutions used by many of the industry's top enterprises. The ProSight portfolio of network management outsourcing services covers all key facets of modern networking including email protection, behavioral-based threat defense, cloud-based backup/recovery, infrastructure monitoring and management, VM hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior machine learning tools to defend endpoint devices and physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily evade traditional signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to automate the complete malware attack lifecycle including blocking, infiltration detection, containment, cleanup, and forensics. Top features include single-click rollback with Windows VSS and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, device management, and web filtering via cutting-edge technologies packaged within a single agent managed from a unified control. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP environment that addresses your company's unique requirements and that helps you prove compliance with government and industry information security regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent's consultants can also assist you to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has worked with advanced backup product companies to produce ProSight Data Protection Services, a selection of management outsourcing plans that deliver backup-as-a-service (BaaS). ProSight DPS products automate and monitor your data backup processes and allow non-disruptive backup and rapid recovery of important files/folders, applications, images, plus virtual machines. ProSight DPS helps you recover from data loss resulting from equipment failures, natural calamities, fire, malware like ransomware, human error, ill-intentioned insiders, or application bugs. Managed services available in the ProSight DPS portfolio include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these fully managed backup services are best suited for your network.

  • Progent's Patch Management: Patch Management Services
    Progent's managed services for patch management offer organizations of any size a versatile and affordable solution for assessing, testing, scheduling, applying, and documenting updates to your dynamic information network. In addition to maximizing the protection and functionality of your computer network, Progent's software/firmware update management services permit your IT staff to concentrate on more strategic initiatives and tasks that deliver the highest business value from your network. Read more about Progent's patch management support services.

  • ProSight Duo Multi-Factor Authentication: Identity Validation, Endpoint Policy Enforcement, and Protected Single Sign-on
    Progent's Duo authentication services utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Google Android, and other out-of-band devices. Using Duo 2FA, whenever you log into a secured online account and give your password you are asked to verify who you are via a device that only you have and that uses a different network channel. A broad selection of devices can be used for this added form of authentication such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You can register several verification devices. To learn more about ProSight Duo identity authentication services, visit Duo MFA two-factor authentication (2FA) services.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing line of real-time management reporting tools designed to integrate with the leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to surface and contextualize critical issues such as inconsistent support follow-through or endpoints with out-of-date AVs. By identifying ticketing or network health concerns clearly and in near-real time, ProSight Reporting improves productivity, lowers management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading data security companies to deliver web-based control and world-class security for all your email traffic. The powerful architecture of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, monitor, reconfigure and debug their connectivity appliances such as switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are always updated, copies and manages the configuration information of virtually all devices on your network, tracks performance, and sends notices when issues are detected. By automating tedious management processes, ProSight WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, locating devices that need important software patches, or resolving performance issues. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by tracking the health of critical assets that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT staff and your Progent engineering consultant so that all looming problems can be addressed before they can disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the applications. Since the environment is virtualized, it can be ported immediately to an alternate hardware environment without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your network documentation, you can save as much as 50% of time wasted searching for vital information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you're making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size businesses to get an objective assessment of the overall health of their information system. Powered by some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the deployment of your core network devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits like a more manageable Active Directory system. Both versions also include one year of state-of-the-art remote network monitoring and management. Benefits can include lower-cost management, improved compliance with information security standards, more efficient utilization of network assets, quicker troubleshooting, more reliable backup and recovery, and less downtime. Read more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone interview with a Progent backup/recovery consultant. The interview is designed to evaluate your organization's ability to block or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information concerning your current cybersecurity posture and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective security and backup environment that meets your company's requirements. For details, visit The ProSight Ransomware Preparedness Report Service.

Additional Support Programs Available from Progent
Progent can provide the skills of world-class online consulting experts for special information technology projects. Billing charges for ongoing consulting tasks are set based on the level of expertise of the consultants assigned. Progent's experience with these important fields of computer technology enables clients to complete major initiatives within budget and on schedule. Progent's project-based online consulting solutions include:

  • Help Desk Services
    Progent's Help Desk support programs for organizations with networks based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk services, shared Helpdesk services, and Help Desk process consulting. Progent's Standard Help Desk Services offer small organizations an end-to-end solution that manages all aspects of online Level 1 desktop technical support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Progent offers help desk services at a significant discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve challenging problems.

    Progent's Help Desk consulting expertise can support you in creating an effective new Help Desk or revamping your existing organization, evaluating or enhancing Help Desk Call Center software products to address the particular demands of your corporation, or providing occasional online staff to reinforce your internal Help Desk Call Center team to handle unusually busy situations like software transitions, major upgrades, or rolling out brand new applications.

    Progent's Help Desk team of seasoned information technology experts provides your computer users in Curitiba Paraná immediate access to a reliable support group with years of experience offering telephone-based consulting and remote troubleshooting for networks powered by Microsoft, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's focus is to give the Help Desk perception as a key enabler of business efficiency, and Progent's goal is to fix and not just report IT issues.

  • Business Applications Support: Education, Custom Development, and Troubleshooting
    Progent's Applications Experts Group can supply online professional engineering support and training in specific business application areas that include ERP, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide expertise, custom programming, and education for popular Microsoft applications such as CRM, Office Project, Microsoft 365 Word, and Office Excel. To read more information on Progent's expertise, custom programming, and training services, visit Progent's Applications Experts Services.

  • Centralized and Automated Management of Hybrid Cloud Networks
    System Center unifies and automates the administration of hybrid cloud environments by offering comprehensive support for Windows Server 2022, Windows 10 and Windows 11; cohesive management of multi-OS environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center consulting experts can provide advanced online and onsite expertise for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to design and install a new deployment of Microsoft System Center2, extend or optimize an existing one, migrate efficiently from a prior release of System Center, or troubleshoot your System Center environment.

  • Remote Hybrid Network Monitoring and Reporting Support
    Progent offers companies in Curitiba Paraná remote IT infrastructure monitoring by providing Microsoft System Center Operations Manager consulting services. Progent can tune Operations Manager to suit your environment so that your computer support is proactive rather than reactive. By detecting looming problems before they evolve into full-scale emergencies, proactive monitoring can minimize stressful and expensive information system crises. Progent can also use system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X environments, Windows systems, or environments based on a mix of operating systems.
How Your Curitiba Company Can Contact Progent's Online Service Experts
To get in touch with Progent about emergency online help with Microsoft, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Urgent Phone-Based Help, telephone 1-800-993-9400, or see Contact Progent. For organizations and new businesses in Curitiba Paraná, Progent's online network support engineers can deliver professional and affordable system support the instant your business needs it. Over 20 years of providing online technical assistance has led to Microsoft Partner certification for Progent's consultants and has allowed Progent to develop high-end troubleshooting skills and to refine online connectivity tools to solve network problems quickly while eliminating the expense and lost time associated with in-person support visits.

Even if your Curitiba office deals with a regular independent support technician or maintains a full time organization that can handle typical computer issues, Progent's Microsoft certified consultants are available to provide an easy and seamless virtual expansion of your local resources in cases when your regular service personnel either don't have the bandwidth or the expertise to solve sudden network emergencies or particularly complex integration projects.

Features of Progent's Online Computer Services for Curitiba Paraná
Progent's online help, remote troubleshooting, network security expertise, and system administration services offer businesses in Curitiba Paraná unparalleled leverage for your IT investment. Whether you need one-time telephone help and remote troubleshooting or full-time Help Desk call center support and system management, Progent's professionals can deliver your office world class IT support while permitting you to avoid the cost and administration overhead of running a large in-house IT staff. Highlights of Progent's National Remote Support program include:

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's number of employees, breadth of IT background, refined remote support software, and familiarity with enterprise networking allow offices to avoid the limitations of excessive reliance on smaller service organizations, independent freelance consultants, or over-stretched in-house resources.

Progent stands out by providing:

How Does My Business Begin Getting Online Technical Support from Progent?
To initiate Progent's online help offerings or to find out more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for network help, visit Immediate Online Support.

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    Windows Server 2012 R2 Server Manager Online Consulting

    Progent's Microsoft-certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your company, develop test systems and migration plans, tune your infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support, staff, create a corporate-wide security strategy, automate IT administration, help with application development, and generate and test a DR/BC plan.

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    WatchGuard Firebox T55 Firewall IT Services

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    Progent's Meraki Wi-Fi access point experts provide remote and onsite support services to assist organizations of all sizes to plan, deploy, maintain, expand or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist your business to set up and support Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless ecosystem that provides identical access, performance, security compliance, manageability and uptime for wired and wireless clients regardless of their mobility or device.

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    Progent can assist small and medium-size organizations to install network security protection systems and deliver response services for telecommuters.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Cisco's Catalyst Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and management of Wi-Fi access points, optimizing Wi-Fi throughput by reducing the impact of RF congestion, enhancing Wi-Fi availability with fast auto-failover, and hardening data security by identifying threats and analyzing network traffic according to user type and location. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or implement a smooth migration to Cisco's latest wireless controller solutions.

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    Progent offers cost-effective remote support to help companies to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, architectural design, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN connections and can help you create cloud-centric or hybrid cloud ecosystems that efficiently integrate Amazon AWS cloud services. Progent offers occasional support to help you to resolve complex technical issues or Progent can provide comprehensive project management outsourcing or co-sourcing to help you migrate to the Amazon AWS platform on time and on budget.

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    Progent's Wireless Consulting Services provide a convenient, economical option for companies of any size to integrate, manage, monitor and troubleshoot cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    Progent's Microsoft-certified consultants have two decades of background providing e-mail and unified telecommunications/email solutions for businesses. Progent offers economical Microsoft Exchange Server support services to strengthen email security and virus defense, provide high availability email, and facilitate remote and mobile email connectivity. Progent's Microsoft Exchange help and support services can assist you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT server or outdated Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.

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    Microsoft SQL Server 2014 incorporates significant improvements in key areas including performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite consulting services including planning, configuration, management, troubleshooting, and application development services to help businesses of all sizes to realize maximum business value from their SQL Server 2014 investment.

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    Progent has two decades of background helping small and mid-size companies to design, implement, tune, administer, and troubleshoot computer networks that support a remote workforce.

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    Progent's managed services for software and firmware patch management provide businesses of any size a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and tracking updates to your servers, endpoint devices printers, network appliances such as switches and wireless APs, and Internet-of-Things devices such as sensors and robotics.

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    Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can broaden their reach, reduce their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and get to market quickly.

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  • Specialists Fault-tolerant Data Centers Data Center Engineers
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    Progent provides Windows Cluster Server consulting to help your business implement non-stop server clusters designed to deliver 100% uptime. Windows cluster servers for fault-tolerant networks include Microsoft Windows Cluster Server, SQL Server Cluster, and Exchange Cluster. By helping you plan non-stop server clustering environments around Microsoft Windows Clustered Server 2003, Progent's Certified Windows experts make sure that your fault-tolerant server clusters are configured to optimize the strategic advantage of your IT network.

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    Progent's Duo services incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.

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    The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for testing line-of-business applications, creating cost-effective migration methodologies, evaluating and optimizing performance, planning or verifying business continuity strategies, mitigating compatibility problems, and building training environments for new products and technologies. For Progent clients who lack adequate internal resources to configure effective test systems, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping vital IT initiatives on schedule.

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