Immediate Remote Help for Curitiba Paraná Information Networks
Urgent Online Help for Curitiba SystemsFor companies located in Curitiba Paraná, Progent offers remote help for information systems based on any combination of Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier consulting experts have provided remote troubleshooting to businesses in all 50 states in the United States. (Check out recommendations from Progent's customers.) Progent also offers the consultation services of Cisco CCIE-certified network specialists to solve complex infrastructure issues, as well as the services of CISA and CISSP-qualified cybersecurity consultants to handle high-level security design and troubleshooting jobs.

Progent's remote technical support engineers offer excellent value because they have the real-world experience and have access to the sophisticated tools needed to solve the majority of information system problems rapidly. Efficient support reduces direct expenses because service calls accumulate fewer chargeable minutes. Remote support also eliminates the cost of dispatching an engineer to your location. Your company benefits even more with incidental costs by reducing or avoiding network outages and associated costs resulting from business disruption, upset customers and vendors, unproductive employees, and de-focused executives. Progent's advanced remote technical support expertise is especially important for businesses that are dependent on public clouds for critical network infrastructure or software such as Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite IT support may not be an alternative.

Progent's pricing policy for remote support is designed to stretch your IT service investment. Progent bills per minute for phone assistance, so you owe only for the services that you receive. In contrast to typical remote service companies, Progent asks for no initialization surcharge or minimum payments. Progent's one-minute granularity and simple policy for billing save you from situations where fast repairs manage to turn into substantial tabs. Progent's penchant for disposing of problems efficiently means you saves cash.

Progent's Online Consulting and Technical Support Expertise
Over time, Progent has mastered a set of optimized tools and proven methodologies that allow the maximum level of effectiveness for remote engineering help and repair for information systems of any size. Progent provides protected Virtual Private Network support for gateways from a variety of popular sources such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access enables the staff of Progent's remote service group to interface to your system without violating network security.

Progent's sophisticated service reporting application keeps thorough histories describing all service that Progent's clients have received. Progent's team service personnel have access to the history of assistance delivered to every client by every engineer. This database of issues and repairs is stored as a conveniently searchable internal database that allows Progent's online support professionals to communicate their experiences with the whole team to ensure that the value of Progent's technical support grows over time. Progent's high-level accreditations and working relationships with important vendors including Cisco and Microsoft open up other extensive technical databases and allow priority access to vendors' in-house product engineers with the result that Progent's online service specialists can come up with the best solutions quickly.

Online support services offered by Progent to clients in Curitiba Paraná include:

ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent offers a selection of affordable, flat-rate services designed to enable small and medium-size businesses to utilize the same advanced technology deployed by many of the industry's leading corporations. Progent's ProSight series of network management outsourcing services covers all key aspects of information technology including email protection, threat defense based on machine leaning, automated backup and disaster recovery, infrastructure health monitoring, VM hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior analysis technology to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely evade traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to automate the entire threat lifecycle including blocking, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection managed services offer affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device management, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a single control. Progent's security and virtualization consultants can help you to design and implement a ProSight ESP deployment that meets your organization's unique requirements and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent action. Progent can also assist your company to install and verify a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has worked with advanced backup product vendors to produce ProSight Data Protection Services, a portfolio of management outsourcing plans that deliver backup-as-a-service (BaaS). ProSight DPS services manage and track your data backup processes and allow transparent backup and rapid recovery of important files, apps, images, plus VMs. ProSight DPS helps you avoid data loss resulting from equipment failures, natural disasters, fire, malware like ransomware, human error, ill-intentioned insiders, or software bugs. Managed backup services available in the ProSight DPS portfolio include ProSight Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight ECHO Backup based on Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these managed services are most appropriate for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading information security vendors to deliver centralized management and world-class protection for all your inbound and outbound email. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. Email Guard's cloud filter serves as a first line of defense and keeps most threats from reaching your network firewall. This reduces your exposure to external attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a further level of inspection for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map, monitor, reconfigure and debug their networking hardware such as routers, firewalls, and load balancers as well as servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are kept updated, captures and manages the configuration of virtually all devices on your network, monitors performance, and sends alerts when issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, finding devices that require important software patches, or identifying the cause of performance problems. Learn more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates advanced remote monitoring and management techniques to help keep your network running at peak levels by checking the state of vital assets that drive your business network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT personnel and your assigned Progent consultant so all looming issues can be resolved before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual host set up and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the apps. Because the environment is virtualized, it can be ported easily to a different hardware solution without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect data related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can save up to half of time wasted looking for critical information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size businesses to get an objective evaluation of the health of their IT system. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits help you see how well the configuration of your core network assets conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a cleaner Active Directory (AD) environment. Both versions also include a year of cutting-edge remote network monitoring and management. Advantages can include lower-cost network management, better compliance with information security requirements, more efficient utilization of network assets, faster problem resolution, more dependable backup and recovery, and higher availability. See more information about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone discussion with a Progent information assurance expert. The fact-finding interview is intended to help assess your organization's preparedness to stop or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information about your current AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient AV and backup/recovery system that meets your company's needs. For details, see Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Programs Available from Progent
Progent can provide the services of seasoned online consulting experts for special IT projects. Progent's charges for longer-term consulting projects are set based on the level of expertise of the engineers required. Progent's background in these special areas of computer technology allows clients to execute major initiatives within budget and on schedule. Progent's project-based online engineering solutions include:

  • Call Center Support
    Progent's Help Desk Call Center programs for organizations with networks based on Microsoft, Cisco, macOS and OS X, UNIX, or Linux technology include full-service Help Desk Call Center services, shared Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Services provide smaller businesses a complete solution that manages all aspects of remote Level 1 desktop technical support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Progent offers call desk services at a substantial discount from Progent's regular desktop support rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to handle challenging issues.

    Progent's Help Desk consulting services can support you in creating an efficient new Help Desk Call Center or enhancing your existing one, evaluating or modifying Help Desk Call Center software products to handle the particular requirements of your corporation, or adding occasional online staff to supplement your existing Help Desk Call Center group to handle high-demand scenarios like software migrations, major updates, or installing brand new applications.

    Progent's Call Center team of seasoned information technology professionals provides your workers in Curitiba Paraná instant contact with a reliable technical support resource with years of background providing phone help and online troubleshooting for computer environments based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's concentration is to earn the Call Center recognition as a crucial driver of business performance, and Progent's policy is to resolve and not simply report network issues.

  • Applications Services: Education, Development, and Integration
    Progent's Applications Consulting staff offers remote and in-depth engineering support and training in special business application areas that include ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for Microsoft applications such as CRM, Office Project, Microsoft Office 365 Word, and Office 365 Excel. To learn more information about Progent's consulting, customization, and training offerings, see Progent's Business Application Experts Group.

  • Centralized and Streamlined Management of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the management of hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS networks that incorporate Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts can provide world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to design and install a new implementation of System Center 2016, expand or optimize an existing one, migrate smoothly from an earlier release of System Center, or troubleshoot your System Center environment.

  • Remote Hybrid Network Monitoring and Reporting Services
    Progent can deliver companies in Curitiba Paraná remote IT infrastructure monitoring by providing Microsoft System Center Operations Manager expertise and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can configure Operations Manager for your business so that your computer maintenance is proactive and automated. By exposing emerging trouble spots before they evolve into downtime, automated monitoring can minimize stressful and expensive network failures. Progent can also use network monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft Windows systems, or systems that support a combination of platforms.
How Your Curitiba Company Can Contact Progent's Remote Support Professionals
To contact Progent about urgent online support with Microsoft, macOS and OS X, or Linux computer systems, visit Progent's Nationwide Online Support, call 1-800-993-9400, or go to Contact Progent. For offices and new ventures in Curitiba Paraná, Progent's phone-based network support specialists can provide effective and affordable system help the moment your organization has to have it. More than a decade of delivering online tech support has earned Microsoft Partner status for Progent's consultants and has helped Progent to acquire high-end troubleshooting capability and to refine remote access tools to fix network problems rapidly while avoiding the cost and lost productivity that comes with in-person support calls.

Even if your Curitiba organization deals with a regular independent support technician or employs an in-house IT staff that can deal with typical network issues, Progent’s Microsoft and Cisco certified consultants can offer an easy and seamless virtual expansion of your on-site resources for situations when your regular service personnel either don't have the time or the experience to resolve sudden network emergencies or particularly challenging integration projects.

Benefits of Progent's IT Support for Companies in Curitiba Paraná
Progent's remote network troubleshooting services allow your Curitiba company to have the advantages of timely, world-class network support without the expense of maintaining an in-house IT staff. Your network will acquire greater business value by being more available, efficient, and protected. Advantages to your business include:

  • Seamless virtual expansion of your on-site support resources
    For most offices in Curitiba Paraná, nearby computer service providers, whether represented by freelance consultants or a full-time maintenance staff, can solve the majority of technical issues. On the other hand, IT crises sometimes strike when your regular support personnel are too busy or unavailable, and some trouble may be associated with IT products that is beyond the scope of your local support personnel. In these instances, Progent's online support specialists give you an easy, quick, and economical solution to supplement your regular resources and to pass on useful information to improve your capability to handle downstream problems in-house.

  • Reduced Reliance on Individual Consultants
    For IT support, smaller offices commonly rely on independent freelance consultants. While independent service people have less overhead than larger support organizations and can afford to charge marginally less, they are occasionally overbooked, making it hard to respond rapidly to urgent situations. If an independent service provider is occupied with another customer, ill, on a trip, or in training, the lack of reserve help may force your company to wait for assistance during an emergency. As your network grows, system unavailability and trouble with critical software are more expensive. The money you thought you were conserving on an independent can be consumed quickly by lost productivity. Progent offers a ready source of backup service experts to make sure your IT system stays up and running.

  • Build a Scalable Basis for Seamless Growth
    Organizations typically start with an IT architecture implemented on a modest budget. Lacking a proper infrastructure, slap-dash fixes often get piled on top of an unstable foundation. As a company grows, reliability and expandability issues can impede the success of the organization. These badly designed environments require careful assessment, smart strategic planning, and wide IT expertise to evolve to a system infrastructure that can deliver the stable foundation to meet critical business requirements and ease future expansion.

  • Work with Problem Solvers Rather Than Technology Sellers
    Smaller offices require guidance and technical training to navigate through an increasingly complicated array of product alternatives capable of promoting business growth and enhancing efficiency. Businesses hardly need a network consultant who is motivated to resell a certain vendor's products. IT consulting and product selling can result in a scenario where the proposed solution is designed around a profitable technology instead of the genuine needs of a client. Progent avoids these dilemmas by selling only services instead of products. This allows Progent to match IT consulting with the real interests of clients.

What Makes Progent Different from Other Support Organizations?
Progent is a Microsoft Partner consulting company and Progent's staff size, breadth of IT background, fine tuned remote support software, and familiarity with corporate IT allow businesses to avoid the pitfalls of excessive reliance on smaller service firms, individual freelance consultants, or limited internal resources.

Progent stands out by providing:

  • Best Practices
    Progent’s staff of Microsoft and Cisco Premier consultants average longer than ten years of real-world professional background, in the trenches of IT service, executing a wide range of IT tasks for a large mix of businesses. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared best practices training that Progent instills in its support personnel. This ensures that you get not only world-class IT help, but also a consultant with proven methods for using computer knowledge to repair real-world network problems efficiently.

  • Value Pricing
    Progent's pricing model is to bill for remote support and on-site help by the minute. As a result, you are billed only for received support. Progent does not demand a higher rate for after-hours or emergency support, and within California or in regions where Progent provides on-premises service, Progent does not charge for travel time except for urgent support where on-site time is less than four hours. Also, Progent imposes no initialization fee and requires no retainer for support services delivered during regular business hours. Many service organizations demand substantial minimum fees or charge for each quarter hour or longer. Progent's fine granularity does away with big bills for quick repairs so you will not be forced to permit minor problems to stay unaddressed.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's consultants to clients. By educating customers to resolve technical issues that are within their scope, Progent can focus on delivering hard-to-find skills where Progent faces few competitors. Businesses who utilize familiar independent consultants or who employ internal IT personnel benefit when Progent passes on knowledge about critical technology and proven processes to make their networks more robust, secure, and efficient.

  • Automated Server Monitoring with MS Operations Manager
    Progent is one of the only IT service firms to provide round-the-clock network monitoring services based on MS Operations Manager. Microsoft System Center Operations Manager causes your network support to be anticipatory instead of reactive. By revealing possible problems before they cause downtime, network monitoring can save your information network from stressful and costly availability disruptions.
How Does My Business Start Receiving Remote Network Support from Progent?
To get started with Progent's online help services or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network support, visit Immediate Technical Support.



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  • Windows 2003 Server Computer Consultant Microsoft Windows 2003 Specialist
  • Windows Server 2016 Cloud Witness Consultants Microsoft Certified Windows Server 2016 Fault Domains Computer Consultant

  • Mac Online Technical Support Consulting
    24/7 Mac Remote Consult

    Progent provides national remote phone support and consulting services for businesses who run Apple macOS and OS X networks or whose information systems feature a mix of Apple Mac and Microsoft products. Progent's consultants offer macOS and OS X users a range of services including desktop support, migration to the most recent edition of macOS from earlier versions of macOS or OS X, plus expertise with Mac application software. Progent can also assist your business with iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud services. Remote technical support offers optimum leverage for your information technology budget by preserving client productivity and limiting the hours charged for network analysis and repair. Advanced remote support tools and skilled technicians and engineers combine to enable Progent to handle the majority of IT issues without squandering time and money by traveling to your site. In most of situations your network problems can be dealt with by telephone or through a combination of phone support and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA and CISM premier security professionals to help you with the toughest system problems.

  • Windows Server 2016 Computer Network Consulting Paraná Windows 2008 Server Migration Curitiba-São José dos Pinhais
  • Small Business Computer Consulting Firm Curitiba
  • Windows, UNIX, Solaris On-site Technical Support UNIX with Windows Specialists

  • Remote Technical Support Exchange 2013 DLP
    Expert Microsoft Certified Exchange 2013 OWA Help and Support

    Microsoft Exchange Server 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful new features plus a redesigned architecture. These improvements favorably impact vital areas such as manageability, availability, security and compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the potential advantages of migrating to Microsoft Exchange 2013, create an efficient validation and deployment plan, and educate your IT team to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote consulting and management services for Microsoft Exchange Server 2013.

  • Windows, UNIX, Solaris Technology Consulting Services UNIX, Windows Consultant Services

  • Consultant Services NetApp Disaster Recovery
    NetApp SAN Fabric Professionals

    Progent offers enterprise clients the help of a certified NetApp consultant for remote or on-premises expertise for NetApp's entire line of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN storage solutions supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to take care of issues with NetApp SAN deployments quickly and affordably based on leading practices.

  • Wireless Bridge Troubleshooting Network Engineer Wireless Network
  • Work at Home Employees Guidance - Curitiba - Cloud Technology Guidance Paraná Centro de Curitiba Offsite Workforce Curitiba Guidance - Cloud Systems Expertise
  • Work at Home Support and Integration 24 Hour Teleworker Services Online Consulting

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