Additional Topics of Interest
On-site Support Information Technology Consulting
For mid-size businesses who need IT consulting services, Progent can deliver a variety of options including local service, on-line assistance, off-site Call Center, round-the-clock support with remote network monitoring, temporary staff augmentation, site relocation support, application programming, and professional consulting. For midsize businesses in California or other areas covered by Progent's onsite consultants, Progent offers professional in-person support for solving network problems quickly and economically.
IT Services for Dynamics GP Great Plains Accounting
Progentís Microsoft certified consultants offer a variety of consulting services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting package and corporate management solution based, like all Microsoft financial tools, on the expandable and popular platform of Microsoft Windows technology. Dynamics GP 2010, the most recent edition of Microsoft financial products in the Microsoft Dynamics GP line, offers an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP/Great Plains is simple to install and configure, and with its modular approach you are able to license only the capability you currently require, with the option to add clients and enlarge capabilities in the future. Progentís Microsoft Dynamics GP Software support experts can help you install, customize and administer Microsoft Dynamics GP 2010 and also older editions of Dynamics GP/Great Plains.
Services for QoS Test Lab
The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for piloting mission-critical applications, creating cost-effective system upgrade methodologies, assessing and tuning performance, planning or verifying disaster recovery strategies, mitigating compatibility issues, and establishing training systems for the latest technologies. For Progent customers without sufficient in-house resources to assemble effective test systems, the lab reduces capital outlay and technical risk while keeping vital IT projects on schedule.
Remote Support Services for Mac Penetration Testing
Progent's CISM-certified security staff can show you how to protect your Apple Mac environment through expert support offerings such as running security audits, recovery from virus and denial of service attacks, setting up firewalls, implementing safe remote and mobile access, installing automated programs for protection against viruses, spam, and directory harvest attacks, and developing a company-wide security strategy appropriate for the specific objectives of your business information system.
Consulting Services for Security Scan
Progent provides small organizations two specially designed security evaluation scanning packages that include, for a set fee, remotely managed scans of your security profile which are evaluated by certified security engineers who assess the data collected by the remote scan, present objective evaluations of your existing security vulnerability, and make suggestions for improvements. Progent offers two complementary security inventory scanning packages for external and internal security testing that are priced to fit the budgetary realities of small companies while providing enterprise-class assessments of your IT network's vulnerability to attack.
SCCM 2007 Asset Management Network Consultant
Progent's Microsoft-certified consultants can assist you to maintain System Center 2007 Configuration Manager to streamline administration, enhance security and compliance, and increase worker output by making sure that critical applications stay up to date, tracking licensing, and monitoring resource usage profiles to help you make informed buying decisions. Once your organization is ready to update your SCCM 2007 configuration management ecosystem, Progent can assist you to prepare for and implement an efficient move to System Center 2012 Configuration Manager.
Consulting Services for ProSight Email Data Loss Protection
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide web-based control and comprehensive protection for all your email traffic. The hybrid structure of Progent's ProSight Email Guard combines cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises security gateway device adds a deeper layer of analysis for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter.
Shared Helpdesk Computer Consultants
Progent's Computer Help Desk Outsourcing Support Services for desktop support are intended especially for small businesses who require immediate availability of a Help Desk Service Center with expert telephone support and full escalation options but who have to work within a restricted IT budget. Important components of Progent's Help Desk Outsourcing Services include: Help Desk Support, Secure Remote Access Support, System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Software Selection and Deployment.
ASA Firewalls Remote Technical Support
Progent's Cisco-certified CCIE network experts can help your company to manage your current PIX or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, configure, tune, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
Microsoft Windows 2003 Cluster Server Outsourcing
Progent offers Windows Cluster Server consulting to help your company deploy fault-tolerant clustered servers designed to deliver 24x7 uptime. Windows cluster servers for zero-downtime systems include Windows Cluster Server, SQL Server Cluster, and Exchange Cluster. By assisting you t plan non-stop server clustering environments based on Windows Server Cluster 2003, Progentís Certified Windows experts ensure that your zero-downtime server clusters are configured to maximize the competitive value of your information system.
MCSE Expert Certified Configuration for Windows Server 2008
Windows Server 2008 represents a major advance in making IT systems more protected and available, easier to virtualize and manage, faster, and able to offer an improved environment for web hosting and development. Progent can help your business get the most from the improvements incorporated into Windows Server 2008 by providing consulting, technical support, training, staffing, network monitoring, and security expertise.
Branch Offices Consultant Services
Years of experience providing Microsoft support and Cisco network consulting has allowed Progent to develop an unmatched ability for supporting branch offices that require network help with the flexibility associated with with small organizations but which includes effective client interaction, thorough documentation, and compliance with enterprise IT standards. If your enterprise has a sales office located anywhere in California or any region served by Progent's consultants, Progent can provide a wide array of on-premises and off-site IT support services and system design assistance.