Medium-size companies can get all the benefits of Operations Manager and have fast availability of Progent’s Microsoft and Cisco Premier IT consulting professionals. With Progent's economically priced IT support programs, medium-size businesses can select a basic co-sourcing service program based on Microsoft Operations Manager 2007 with network monitoring, automated alerts, in-depth system analysis, Help Desk Call Center, and remote service. For companies with line-of-business environments who need high availability networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft Operations Manager 2007 to offer mid-size business information systems enterprise-class availability, security and productivity.
E-Mail Guard represents a complete solution for defending against spam and viruses. E-Mail Guard handles the protection and administration of company email by providing constantly updated spam and virus blocking, policy administration, content testing, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and reporting tools as well as outbound email testing to help you fix your email environment and define and regulate corporate email policy.
Progent's ProSight Virtual Hosting service offers advanced virtualization architecture, a world-class data center facility, and the support services of Progent's Microsoft-certified engineering team to provide small businesses with a comprehensive information technology outsourcing solution that enhances network dependability and protection, reduces management distraction, and saves money. With Progent's Private Cloud Hosting, a smaller business can have all of its software platforms and critical application servers hosted in a safe and fault tolerant facility on a fast, non-stop virtual server configured and maintained by Progent's network service experts.
Cisco's wireless IP phones are hardened wireless devices designed for workers who are mobile within office, warehouse, retail or other venues where management requires portable phones that provide more administrative control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Integration of Cisco's wireless VoIP phones typically requires that you set up and fine tune numerous components of your wireless environment including wireless access points, switches, wireless LAN controllers, and call management software. Progent's Cisco-certified experts can provide online and onsite assistance to help your organization build and manage a Cisco wireless IP phone deployment by providing services that can range from debugging the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.
Progent can assist you to plan and execute an efficient transition from a Solaris-powered information environment to a network powered by Microsoft Windows and capable of running Microsoft's powerful office productivity suites, business applications, and software development tools. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can show you how to guard your information and reduce business discontinuity by developing an effective transition plan that protects your current assets in Solaris application and technology. UNIX-to-Windows migration consulting expertise offered by Progent include analysis of current environment, migration planning and validation, Microsoft Exchange migration support, information and application migration, and processor and mass storage transition and consolidation.
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can help your company to maintain your current PIX or Cisco ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, tune, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Progent can help you to design, implement and troubleshoot a backup plan based on MSP360 technology. MSP360 enables file or image backup/recovery for virtual machines and physical computers, supports all popular public clouds, and allows businesses to create a data protection ecosystem with a low Recovery Time Objective (RTO) and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss caused by user mistakes, system errors, ill-intentioned insiders, and malware attacks like ransomware. To learn more, see ProSight DPS 360 Backup solutions.
Progent offers fast and affordable remote access to a certified Oracle database administration expert or an Oracle application developer. Progent offers advanced DBA services for any version of Oracle including 10g and 11g and can also help plan, create, enhance, or troubleshoot Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Streams replication tools and ASM file/volume manager.
Progent's Cisco-certified SIP integration experts can assist your business to plan, deploy, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide affordable online or on-premises support to assist you to migrate smoothly to a modern communications ecosystem that offers accelerated return on investment. Progent's certified Microsoft collaboration consultants can assist you to configure connections between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business or Lync Server for connectivity to a SIP-based IP PSTN trunk.
Progent's Data Center professionals can show you how to select high availability data centers that meet the specific needs of your company. High availability colocation sites are especially attractive to small companies because of their low cost and simplified logistics in comparison to taking a do-it-yourself strategy. Attempting to design an on-site data center that offers even a minimum degree of fault tolerance is too expensive for the majority of small businesses. Progent can help you reap all the benefits of high availability data centers and fault tolerant colo sites by offering a complete array of engineering and maintenance services.
Progent offers the support of a certified VMware VCDX consultant to help your organization plan, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local networks, cloud environments, or hybrid deployments. Progent can provide world-class knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and hybrid cloud solutions that provide high availability, data security, and application mobility.
Progent's consultants offer Apple macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and Exchange Server help, network protection services, and one-on-one training. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can offer help with Apple Mac application software. Progent can also help your business with iPhone integration and Apple iPad management, or migrating to Apple's iCloud services. For computer environments based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, configuring and supporting a network environment that is available, secure, fast and able to achieve your company's objectives.
Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco Certified network support experts. With Progent's economically priced IT service programs, small organizations can select a basic Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to offer small business networks enterprise-class reliability, protection, and productivity.
Progent’s Cisco-Certified technology consultants provide professional PIX Firewall consulting services covering design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector threat security, and secure connectivity services. Extending from small, plug-and-play desktop devices for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy combination of protection, speed and availability for business environments of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative solutions. Progent’s network experts can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's Cisco CCIE-certified networking consultants can help you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent offers quick access to the expertise of seasoned Wi-Fi specialists who can help you to assess the benefits of Ubiquiti UniFi wireless APs for your business and assist you to design, deploy, manage, and debug your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to choose, configure, and place UniFi Wi-Fi APs for optimal signal coverage and throughput.
Progent's remote connectivity and wireless synchronization specialists can help your business to plan and deploy connectivity solutions for off-site desktops, notebooks, and smartphones so they work seamlessly with your IT network, allowing you to optimize the efficiency of your remote workers.
DoubleTake/Carbonite Software offers a selection of products intended to deliver small businesses a range of cost-effective solutions for replicating and restoring vital applications such as Exchange, Microsoft SQL, RIM Blackberry, and Microsoft SharePoint. Progent’s business continuity planning experts have extensive backgrounds incorporating DoubleTake/Carbonite technology into small company IT systems to achieve an advanced state of availability and disaster recovery readiness at an affordable price.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, merchants can broaden their market, lower their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and get to market quickly.
Microsoft Communications Server provides IM and Real Presence in an extensible, world-class package offering enhanced security, transparent compatibility with popular Microsoft software, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows lower costs and improved business efficiencies, increased worker productivity, and better IP security. Microsoft Office Communications Server has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's certified IM and Presence experts offer online and onsite support and troubleshooting services for your Office Communications Server 2007 deployment and can help your organization to assess the costs and benefits of upgrading to Skype for Business. Progent can also assist you to plan and carry out a smooth upgrade that will add business value to your IT system
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers major enhancements in capacity, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Progent's Microsoft-certified consultants have two decades of experience providing e-mail and integrated email/telephony solutions for companies. Progent offers affordable Microsoft Exchange 2007 Server support services to strengthen email security and virus protection, provide high availability email, and implement remote and wireless email access. Progent’s Microsoft Exchange consulting and support offerings can aid you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.
Progent can assist your organization to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy device management platform or help you to modify your existing SCCM 2012 ecosystem to accommodate your evolving IT requirements. Also, Progent can help you to create an infrastructure that extracts the most value from SCCM 2012 by delivering expertise with associated Microsoft platforms including Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services (IIS).
Progent's Citrix-authorized engineers can help you to understand the strategic benefits of XenServer and additional Citrix platforms, and can help your IT organization to plan, validate, implement, troubleshoot, and maintain a XenServer solution. Progent can also assess your current XenServer environment and show you how to optimize resource utilization, responsiveness, protection, availability, and recoverability.
Microsoft Dynamics GP/Great Plains can help you grow and control your company better by offering deep availability of decision-driving information and a rapid ROI. Dynamics GP confers important business benefits such as its ability to extend the presence of your organization, handle your accounting, automate financial operations, standardize processes across your business, refine inventory control, enhance order accuracy, expand revenue and minimize turnaround time, and maximize cash flow. Progent can show you how to set up and manage a reliable, safe server and network foundation to support Great Plains, and can provide experienced Dynamics GP consultants to make sure you reap all the advantages of your Microsoft Dynamics GP/Great Plains business management system.
Progent's Wireless Consulting Services provide a convenient, economical option for businesses of all sizes to integrate, manage, monitor and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size company deploy and support Cisco’s security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and offer the versatility to evolve with your changing business needs. Progent’s Cisco-Certified network experts are familiar with Cisco’s complete family of hardware and software aimed at eliminating information theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your information system. Progent can show you how to integrate Cisco technology to get secure connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized user access control foundation for user certification, permissions, and accounting from a graphical Web interface.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small organization's production servers in a solution that gives the highest degree of availability and scalability and is also easy to migrate to any data center. ProSight Virtual Hosting and management services are built on proven virtualization platforms that allow small and midsize businesses with mixed- platform environments to save dramatically on the costs of capital investments, infrastructure support, and network administration while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Remote continuous network monitoring, proactive alarms, and periodic reports are vital to maintaining the health of your IT system and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management solutions have progressed so far that companies of any size can get a level of protection that was once limited to large enterprises. Progent can provide several Remote Monitoring and Management (RMM) options delivered as economical service packages created to assist your company to detect and fix a an array of network problems before they can impact productivity.
Progent can provide affordable online access to a certified Oracle database administration consultant or an Oracle application developer. Progent offers advanced DBA services for all versions of Oracle's RDBMS platform and can also help plan, build, update, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also offers consulting for Data Guard replication tools and ASM file/volume manager.
Progent's data protection experts can help your company to design, deploy and troubleshoot a backup solution based on MSP360 technology. MSP360 offers file/folder or image backup/restore for VMs and physical computers, works with all leading public clouds, and permits businesses to build a backup solution with a minimum Recovery Time Objective and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to protect against data loss resulting from user mistakes, computer errors, malicious insiders, and malware attacks like ransomware. For details, see ProSight Data Protection Services 360 Backup services.
If you are a network engineer with system support experience, teaming with Progent and working for Progent's customers will enhance your abilities via collaboration with our staff of mutually supportive, world-class consultants. Progent's commitment to providing IT expertise and computer support to small companies will give you the chance to work in depth with decision makers and contribute significantly to the growth of dynamic companies. Also, Our virtual office environment provides state-of-the-art tools for off-site support and wireless access to help you to come up with fast fixes when you take on business-critical issues.
ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior analysis technology to defend endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-based anti-virus tools. ProSight ASM protects on-premises and cloud resources and provides a unified platform to manage the entire malware attack progression including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and real-time system-wide immunization against newly discovered attacks.
NetDocuments (NetDocs) is a cloud-based document management system built specifically for legal workflows. Progent offers remote guidance from NetDocuments consultants to help legal departments and law firms to design, configure, manage, tune, or debug a document management system environment based on NetDocuments.
Progent’s consultants can help you to plan and implement an efficient migration from on-premises Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD Domain Services and AD Connect to unify identity and access services across on-premises and cloud resources.
Progent is structured to deliver in-depth online consulting for all major technical areas common to today’s small business IT systems and allows you to outsource an array of strategic, on-demand services such as a temporary Chief Information Officer to provide senior-level planning and budgeting capability, a Technical Response Center for help desk support, 24x7 server monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management help for major projects like site moves oroperating system upgrades, connectivity consultants for building and maintaining fast and robust network infrastructure, certified security specialists to ensure information protection and regulatory compliance, disaster recovery experts to create business continuity plans, and software programmers to write, enhance, or repair business application programs.
Progent's Microsoft-certified professionals have 20 years of background designing, installing, and supporting email systems for companies in the and across the United States. Progent provides affordable Microsoft Exchange Servers consulting services to ensure that your email system features security, high availability, easy access for remote and wireless users, time-saving management utilities, and seamless integration with telephony. Progent provides expertise and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010, MS Exchange 2007 Server, Exchange 2003, and Microsoft Exchange 2K Server. Progent can also assist small or mid-size businesses to upgrade to Microsoft Exchange 2016 or MS Exchange 2013 Server.
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system running at peak levels by checking the health of critical devices that power your network environment. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT personnel and your assigned Progent consultant so any looming problems can be addressed before they can impact your business.
Progent is committed to knowledge transfer from Progent's consultants to clients. By educating clients to handle technical issues that are within their scope, Progent is able to focus on providing high-value services where Progent has few competitors. Medium-size businesses who work with familiar freelance service providers or who maintain in-house support staffs benefit when Progent transfers information about critical technology and tested methodologies to make their IT environments more reliable, secure, and efficient.
Progent's Microsoft-certified experts offer computer support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s support professionals can show you how to plan, integrate, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager.
Microsoft Dynamics Customer Relationship Management helps small businesses nurture positive client relationships. Integrated Sales and Customer Service components enable in-house staff to share data to help improve selling success and offer steady, effective customer service. Progent can configure the optimal network infrastructure, including local and offsite wireless access, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can help you integrate Microsoft CRM with your marketing or customer service databases.
Dynamics GP Software Development Onsite Technical Support
Progent's Check Point experts can help you choose and deploy Check Point Software Firewall and VPN software and hardware powered by Check Point Software's security platform to provide an affordable and efficient security solution for your information network. Progent can also show you how to integrate other Check Point technologies such as Check Point ZoneAlarm and Check Point UTM-1 appliances with security solutions from other vendors and offer a single source for continuing technical support, maintenance, training, and design expertise.
Medium-size businesses can get all the benefits of Operations Manager and have fast availability of Progent’s Microsoft and Cisco Certified network consulting professionals. Thanks to Progent's affordably priced network service programs, mid-size organizations can select a basic co-sourcing package based on Microsoft Operations Manager 2007 with server monitoring, automated warnings, comprehensive system analysis, Help Desk support, and remote troubleshooting. For companies with mission-critical environments who need zero-downtime networking, Progent offers a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer medium-size business information systems world-class availability, security and productivity.
Altaro VM Backup software offers small organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Headline features include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular restore capability for individual files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and for vCenter for handling large-scale deployments, and the ability to leverage Microsoft VSS technology to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a wide array of consulting services to help you to design, deploy, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software.
For enterprises with branches in or any area covered by Progent's engineers, Progent's Microsoft-Premier network consulting experts and authorized Cisco system consultants can provide a variety of network support services including project management, SOX compliance, office relocations, corporate security, network design, local or remote emergency support, and technical support for data center hosting facilities. A Progent IT consultant can help you design a multi-site network that makes efficient use of collocation services and Internet data centers. Progent’s Microsoft Premier consultants can help large corporations plan, deploy and support massive rollouts of updated versions of Microsoft products including Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent’s CCIE and Cisco Certified Network Professional consultants can help you configure Cisco products for connection solutions that incorporate basic, high-performance, integrated, and wireless networking.
Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that avoids network disruption, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the background to finish your project quickly and affordably. Progent's Exchange Server 2007 help, repair, and consulting services include assistance with the integration of outside vendor add-ons to Exchange 2007 Server that are in keeping with your business goals.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies over 25 years of background assisting manufacturing, distribution and service organizations to manage supply chains and streamline critical business processes to bring products to market fast and meet customer schedules dependably. Progent offers the skills of an ERP consultant with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises services that can range from occasional advice to end-to-end solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.