Delaware Computer Consulting
for Small and Medium-size Business Computer Networks:
Remote Support and Repair
For office network systems located throughout the state ofDelaware, Progent's Microsoft and Cisco qualified consultants can provide phone assistance and troubleshooting to fix your computer network problems quickly and cost effectively. Progent has developed top-notch skills, sophisticated utilities, and support knowledge bases to troubleshoot and resolve IT problems while avoiding the cost and time delays associated with onsite technical service visits.
If yourDelawareorganization is located beyond the larger metropolitan areas such asWilmington, Dover, or Newark, your nearby computer network support choices may be limited in technical capability, or unavailable during a crisis. This results in a computer network that is unstable or causing efficiency loss due to technical issues continuing for too long. Progent’s staff of network consultants average more than ten years of real-world industry experience, in the trenches of IT support, performing a large variety of technical projects for a diverse range of customers. This means you obtain not just the technical competency needed for the job, but a professional with demonstrated methods for applying those skills to deliver efficient network solutions.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management service offers comprehensive hosting of a small organization's servers in an environment that gives the highest level of availability and expandability and is in addition simple to move to another host. Progent's Private Cloud hosting services are based upon proven virtualization architectures that allow small businesses with multi- platform environments to economize significantly on the expense of capital investments, system maintenance, and IT administration while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility. Find out about Progent's ProSight portfolio of managed services for small organizations.
Easy Payment Options
Progent's easy payment alternatives for Temporary Chief Information Officer Services
Progent can supply businesses with an information management expert who can serve as a part-time CIO. This experienced technology executive can offer strategic direction to assist you to integrate appropriate IT products to improve business processes so they align more closely with your business goals. Your company can create and install a well conceived information technology strategy without incurring the cost of a full-time Chief Information Officer. Vital services Progent's temporary CIO can carry out include strategic planning, planning technology budgets, creating and tracking models for TCO and ROI, optimizing workflows, negotiating with vendors, establishing security and compliance policies, monitoring service level agreements, automating network administration, patch management, network asset documentation management, and disaster recovery/business continuity planning.
ProSight Network Audits for Evaluating Network Health
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to get an unbiased assessment of the health of their information system. Based on some of the leading remote monitoring and management platforms available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a cleaner and more secure AD implementation. Both versions also provide the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include simpler management, better compliance with government and industry security regulations, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and less downtime. For details about ProSight Network Health Checks and to see sample reports, go to ProSight Network Audits.
Progent's Test and Design Lab at the Herakles/QTS Data Center
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center in Sacramento is available for testing mission-critical applications, developing cost-effective system upgrade methodologies, evaluating and optimizing performance, designing or verifying disaster recovery solutions, resolving compatibility problems, and building training systems for the latest products and technologies. For Progent customers who lack adequate internal resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping vital network initiatives on schedule.
Progent is a Microsoft-certified Partner
Since Progent is a Certified Partner for Microsoft, each Progent engineer has access to the technology and educational resources needed to provide the best computer support available. Progent's network outsourcing, Help Desk, Office 365 deployment support, and application development services allow small and midsize business clients to benefit from the broad array of skills associated with the IT departments of large organizations without the significant cost and hassle of building and managing a self-sufficient in-house network support group.
Data Protection Consulting Services for At-Home Workers
Progent can help small and mid-size businesses to plan, deploy, validate and troubleshoot backup/restore technology for remote workers. For details about Progent's backup/restore consulting services for an at-home workforce, visit data protection expertise for telecommuters.
Integration Help for Office 365 Apps and Cloud Services
Office 365 is Microsoft's expanding family of productivity programs and cloud-hosted services available on a monthly or annual subscription basis. Office 365 applications and cloud services are available in a variety of subscription plans targeted at markets from students and households to global enterprises. Progent offers quick and affordable remote access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Google Android platforms. Progent can assist your business to understand the many subscription plans available with Office 365 and integrate your network with Office 365 so you realize top business value. Progent's Office 365 integration consultants support cross-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also assist you to build and manage hybrid ecosystems that seamlessly integrate local and cloud products and services.
Responsiveness of Progent's TRC for Remote IT Support
Progent's Technical Response Center is dedicated to delivering the best quality of online IT support services available for emergency and non-critical issues. For urgent issues that affect many users, crucial people, or a mission-critical program, the Technical Response Center is set up to engage within an hour. For non-critical problems, the TRC will within two hours. Regardless of criticality, your trouble ticket will be generated quickly and accurately, You will receive an acknowledgement from the ticketing system, and the TRC will contact you regarding each resolved problem to make sure you are comfortable with the results and ready to close the trouble ticket. Learn more details about Progent's TRC Customer Commitment.
Microsoft SharePoint Server Consultants
Progent's Microsoft-certified Microsoft SharePoint Server 2013 specialists, Microsoft SharePoint 2010 developers and SharePoint 2007 experts can assist you to rationalize the economic case for implementing the current release of Microsoft SharePoint, consult with you on the most appropriate version of SharePoint for your application, provide setup and integration expertise, assist you to install Microsoft SQL Server as a supporting database, optimize your network integrity, integrate your standard and customized application programs to operate with Microsoft SharePoint Server, develop a comprehensive security plan that includes portal solutions, and provide maintenance and Call Center services.
MS SQL Server Application Development
Progent's SQL Server developers can assist your organization to build and support applications based on Microsoft's SQL Server RDBMS. Progent follows industry best practices to build scalable, manageable SQL Server database applications and is able to team with a client's IT staff to deliver projects in a timely and cost-effective manner. Progent for can help you to create SQL Server solutions by providing a wide range of professional services including specification of features and scope, data tier architecture, data integrity,
Apple macOS and OS X Consulting
Progent's experts offer Apple macOS and OS X users a variety of IT services such as remote Mac desktop help, expertise with Mac applications, Outlook for Mac and MS Exchange integration, Mac security and connectivity consulting, co-existence between Mac and Windows environments, and individual training. For IT networks based solely on Apple macOS and OS X or for systems incorporating a mix of Apple macOS and OS X, Linux, and Windows-powered servers and workstations, Progent has the background and knowledge to deal with the challenge of designing, installing, and maintaining a network infrastructure that is reliable, safe, fast, and supportive of your business objectives.
Microsoft Windows Server 2012 R2 Integration Services
Progent's Microsoft-certified Windows Server 2012 experts can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration strategies, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, train your IT management, team, create an enterprise-wide security strategy, streamline IT administration, help with creating applications, and generate and test a DR/BC plan. If you are considering migrating from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration consultants can assist you to assess the benefits of Windows Server 2016 for your environment and plan and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model.
Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology consultants offer world-class remote and onsite support and troubleshooting for Cisco's Catalyst, Nexus and Meraki families of managed switches for environments that run the gamut from small or midsize companies and campus networks to giant data centers and public clouds. Progent can assist you to implement Cisco's rapidly improving switch technology to achieve the speed, expandability, availability, virtualization support, security and manageability needed by your organization. For information about Progent's consulting services for Cisco's extensive portfolio of Catalyst switches, see Catalyst switch consulting and troubleshooting services. To learn about Progent's support for Cisco's Nexus Series of switches, see Nexus switch support. To find out about Progent's support for Meraki switches, go to Cisco Meraki switches consulting and troubleshooting services.
Get in Touch with a Progent Computer Consultant
To learn how you can access a Progent network support expert for remote or onsite assistance, phone
An index of content::
ProSight Virtual Hosting Consulting Services
ProSight Virtual Hosting Professional
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size organization's production servers in an environment that delivers the maximum degree of dependability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting services are built on proven virtualization architectures that allow small and midsize companies with mixed- platform IT systems to economize dramatically on the costs of capital investments, system maintenance, and IT administration while achieving enterprise-class reliability and an unprecedented level of vendor flexibility.
Integration Services SMS Upgrade
Top Systems Management Server Consulting
Microsoft Systems Management Server 2003 provides added functionality for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs reduce the overall operational expense of managing and deploying software products by making it easier to install system images, control mobile devices, and run management tools. In addition to advising you about ways to save management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT projects involving areas that Feature Packs are intended to streamline. Progent's adoption and upgrade services can minimize cost and reduce business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can show you how to define sensible processes and policies to manage PDAs and intelligent mobile phones so your mobile workforce stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security plan that incorporates policies, processes and technologies to keep your IT computer system safe.
Check Point 1000 Firewalls Security Contractor
Check Point 23000 Firewalls Security Companies
Progent's Check Point Software experts can show you how to select and configure Check Point Firewall/VPN software and hardware based on Check Point's security platform to offer an affordable and effective security defense for your corporate network. Progent can also help you integrate other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and provide a central source for continuing network support, administration, training, and consulting expertise.
After Hours System Center MOM Engineers
Top Rated Remote Monitoring and Reporting IT Consultants
Even if your business has a small computer support group and a limited technology budget, your information system can still have the same high reliability and performance that once needed a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier network professionals, the most recent system management products for 24x7 monitoring and threshold alarms, and economical service programs such as a help desk call center to keep your vital business applications and servers up and running.
Exchange 2016 Mailbox migration Specialist
Support and Integration Microsoft Exchange Server 2016 Migration Planning
Progent can help you in any and all facets of your upgrade to Exchange Server 2016 such as designing HA infrastructure for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying storage requirements for your virtual machines, databases and log files; setting up HLB for fault-tolerant client access services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
SharePoint 2013 Community Sites Integration Services
Urgent SharePoint 2013 Office Web Apps Server IT Consulting
Progent has been providing SharePoint support since the first product was published more than a decade ago, and Progent has the scope of IT knowledge to help organizations of any size to design and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consultants can assist you to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; determine if an in-house, online or hybrid configuration is most sensible for your organization; and select the right version of SharePoint 2013 for your applications. Progent offers full project management services or can assist in specific tasks related to your SharePoint 2013 migration.
On-site Technical Support Endpoint Virus Immunization
Signature-based Virus Protection Consultant Services
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis technology to guard endpoint devices and servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely escape legacy signature-matching anti-virus tools. ProSight ASM safeguards local and cloud resources and provides a single platform to manage the entire threat progression including blocking, identification, mitigation, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks.
Consulting Services Office Word troubleshooting
Office Word for Android Specialist
Progent's Office Word and Office 365 Word experts offer a broad selection of affordable remote support services to assist you to manage your existing Microsoft Office Word environment or help you to move to a newer version of Office Word. Services offered by Progent's Word experts include VBA programming, isolating and fixing compatibility problems between various versions of Word, integrating Word with different Office apps like Office Excel and Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, smart phone and tablet synchronization, and remote training sessions tailored for individuals or groups.
Azure and Dynamics GP Programming Firms
Azure cloud migration Integration Firm
Progent can assist small companies to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and lower equipment investments. Microsoft Azure includes a wealth of cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud networking architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and network infrastructure and ensure you sidestep the common mistakes small companies make when moving to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Google Android smartphones and tablets.
Emergency Remote Troubleshooting Dynamics GP/Great Plains Features
Dynamics GP Accounting Support and Integration
Progent’s Microsoft certified consultants provide a range of consulting services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and business analysis tool built, like all Microsoft financial solutions, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to install and integrate, and with its modular design you are able to license only the functions you currently require, with the option to add users and enlarge capabilities in the future. Progent’s Dynamics GP/Great Plains support experts can help you deploy, customize and administer the current version of Dynamics GP or migrate smoothly from an earlier version.
Specialists Ubiquiti UniFi WiFi network
Ubiquiti AP Consulting Services
Progent can provide quick access to the skills of seasoned wireless consultants who can help organizations to determine the value of Ubiquiti UniFi Wi-Fi access points for your company and help you to design, install, manage, and troubleshoot your UniFi wireless network. Progent can also carry out a wireless site survey to assist you to choose, configure, and place Ubiquiti UniFi wireless APs for optimal signal coverage and throughput.
Top Rated Support Microsoft Teams Migration
Microsoft Teams management Engineers
Progent can assist your organization to plan a migration to Microsoft Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Microsoft Exchange 2003 On-site Support
Microsoft Exchange Upgrade Support
Progent's Microsoft-certified professionals offer technical support and IT consulting expertise for Exchange 2003 Server, Windows Server 2003, and for the entire line of Microsoft Servers. Progent's migration, configuration, management, and support services for Microsoft Exchange 2003 Server include system design, installation, project management, local and remote troubleshooting, Help Desk outsourcing, certified security consulting, and full-service network management outsourcing.
Comprehensive Event Management Technical Support Services
System Center Operations Manager Information Technology Consulting
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, enhancing and fixing SCOM solutions and offer organizations of any size expert online or on-premises consulting services for SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that provides the performance and availability needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network fabric as well as Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or onsite troubleshooting to help you to fix serious problems detected by SCOM 2012.
Oklahoma Computer Consultancy Firms
Design Company Iowa
Progent’s Technical Response Center (TRC) offers national extended hours remote help for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals provide after-hours telephone help and remote direct network connection to troubleshoot and repair technical problems quickly and affordably. The scope of technical experience represented by Progent's team of nationwide support professionals makes it possible to escalate even the toughest problems to competent experts as needed. For critical problems, the Technical Response Center tries to answer your call for support in less than one hour.
Automatic Failover Remote Troubleshooting
Fault Tolerant BGP Remote Support
Progent's Cisco-certified IT consultants can show you how to design an economical, fault tolerant Internet connection architecture that can achieve non-stop Internet access via a wide range of high availability Internet network products and services including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent can provide CCIE consultants to show you how to utilize the most current technology for fault tolerant Internet access to implement a cost-effective, fully redundant Internet interface with automatic failover and other features to create zero-downtime Internet connections.
Development Companies Office Access database
Microsoft Access development Engineer
Progent can provide affordable online support for all releases of Microsoft Office Access including Access desktop and Access Web App and offers advanced assistance for Access application programming, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also offers custom online training for Office Access programming and database management.
Integration Companies Amazon MWS integration training
Amazon MWS programming Design Firm
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their market, reduce their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and get to market quickly.
Technology Consulting Services Windows 2008 Active Directory
Microsoft Active Directory Consultant
Windows Active Directory requires extensive practical experience to integrate efficiently across a large corporation. Progent’s Microsoft Premier engineers are skilled in planning, integrating, and supporting sophisticated Microsoft Enterprise AD projects. Progent’s areas of proven competence with Windows Server Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with legacy legacy software configuration objects in online Active Directory environments, and fixing unsuccessful configurations of AD and Active Directory-associated applications.
24-7 System Center 2016 and VMware Integration Technical Consultant
Best Consultant System Center 2016 and Windows 10 Integration
Progent has over 10 years of background integrating, and supporting the key components that make up System Center and can assist you to design, install, manage, and fix your Microsoft System Center solution to optimize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent can help you to migrate to the current version of System Center from an earlier one or from a third-party datacenter management platform to provide the advantages of best-in-class provisioning, automation, security and compliance, plus infrastructure and critical application availability and performance monitoring.
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