For small business networks located in the state of Delaware, Progent's Microsoft and Cisco certified technicians can provide phone assistance and remote troubleshooting to resolve your computer network problems quickly and cost effectively. Progent has developed world-class skills, sophisticated tools, and support databases to identify and repair computer network problems while avoiding the high cost and time delays normally associated with on-site technical service dispatches. In case your Delaware business is located outside of the larger metropolitan areas such as Wilmington, Dover, or Newark, your local computer support options may be limited in expertise, or not available during urgent situations. This can result in a computer network that is unusable or causing productivity loss due to technical problems continuing for too long. Progent's team of network engineers average more than ten years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a diverse range of customers. This means you get not just the technical expertise needed for the task, but a consultant with demonstrated methods for applying that expertise to assist with affordable network solutions.

NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with continual replication to deliver fast, zero data loss disaster recovery between datacenters that are as far as 185 miles apart. Progent can provide access to a NetApp MetroCluster consultant who can assist you to design, deploy, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that meets your technical requirements and budget. Progent can ensure you adhere to best practices for configuring your MetroCluster solution by providing help with tasks like assigning shelf IDs, determining aggregate and plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and verifying your MetroCluster DR system to verify compliance with industry standards and government requirements.

Common Examples of Online Consulting Services Available from Progent for Cisco Routers
Among the typical online Cisco router consulting services available from Progent are configuring domain name, DHCP, routing tables, logging, and user accounts; configuring HSRP, aggregate routing, static to EIGRP redistribution, and ECN gateways; troubleshooting policy based routing to MPLS, routing maps, and BGP peering arrangements; installing current IOS image; configuring and testing router failover; troubleshooting VPN tunnel problems; creating a network diagram and documenting configuration; plus security and disaster recovery strategy.

5 Vital Cybersecurity Practices on a Tight IT Budget
You don't require a massive budget to shield you against cyber attacks. By making some strategic decisions and by sticking to best practices, you can significantly improve your network security defenses without going broke doing it. Progent has put together a compact playbook that describes five crucial and affordable cybersecurity practices that can defend your organization against today's most common cyber threats. By focusing on these five key areas, you can protect your data, systems, and good name, even with limited financial resources. See five critical and low-cost cybersecurity practices.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management service provides complete hosting of a small or mid-size company's servers in an environment that delivers the maximum degree of dependability and expandability and is in addition simple to move to any data center. Progent's Private Cloud hosting and management options are built upon proven virtualization technologies that enable small companies with multi- platform IT systems to economize dramatically on the expense of capital equipment, infrastructure support, and IT administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility. Learn about Progent's ProSight portfolio of managed IT services for small and mid-size organizations.

Full Array of Security Services
Progent's CISA, GIAC, and CISSP certified security engineers can help you to perform complete security evaluations, recover rapidly from intrusions, configure firewalls, configure secure mechanisms for off-site and mobile connectivity, install spam protection and email encryption, and develop a corporate-wide security strategy built around round-the-clock automated network monitoring. Progent's ProSight family of managed security monitoring and management services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection for centralized endpoint security.

Dynamics GP Migration and Integration Consulting Services
Progent has supported Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has provided integration, customization, training, and troubleshooting since the platform's original release. Progent can provide advanced expertise for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can help your business to plan, pilot, and carry out an efficient upgrade from a a legacy version of GP to the latest version of Microsoft Dynamics GP. Find out about Progent's Dynamics GP migration and integration consulting.

Cisco Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, an integrated expansion of Cisco Unified Communications Manager (CUCM), is a converged voicemail platform that facilitates teamwork by providing a variety of options for accessing calls and messages within a framework that is simple to deploy and maintain. Unity Connection lets you read and manage your voice messages from your email inbox, browser, Cisco Jabber messaging integration platform, a Cisco Unified VoIP Phone, an iPhone or other smartphone, or a tablet. Unity Express (CUE), available in certain Cisco ISR routers, offers affordable voicemail, unified messaging, IVR, and greeting functions for small to mid-size businesses (SMBs) and enterprise branch locations with up to 500 users. Progent's Cisco-premier CCIE network consultants offer Cisco Unity Connection and Unity Express (CUE) configuration and technical support support to ensure that your CUE deployment delivers significant business advantage.

Azure Planning and Integration Consulting
Progent's Microsoft Azure cloud planning and integration experts can help you with any aspect of Microsoft Azure integration such as requirements analysis, prerequisites evaluation, solution architecture, pre-production testing, implementation, automated administration, performance optimization, license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can assist your IT staff to configure and troubleshoot firewalls and VPN tunnels so your users can securely connect to Azure resources, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft technologies to run in Azure including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also assist you to set up a hybrid ecosystem that seamlessly integrates physical datacenters with Azure resources.

Cisco CCIE-certified Network Management Consultants
Progent's Cisco certified network infrastructure experts can assist clients to use Cisco's network management tools such as Cisco DNA Center and Meraki Dashboard to build a cloud-based, on-prem or hybrid network management solution that delivers maximum security and compliance, availability and recoverability. To find out more, visit Cisco CCIE-certified networking management experts.

Security Vulnerability Evaluation for Small Business Networks
Progent has put together two ultra-affordable service packages designed to enable small businesses to get an objective network security evaluation from a premier security engineer. With Progent's External Network Security Inventory Scan, a security engineer runs an extensive examination of your network from outside your firewalled perimeter to determine possible weaknesses in the security profile you expose to the public. With Progent's Internal Network Security Inventory Scan, a security engineer executes a network scan from an authorized computer inside your firewall to evaluate vulnerabilities to inside assaults. Both security inventory packages are set up and run from a protected remote location.

WatchGuard Firewall Integration Consulting
Progent's WatchGuard experts can help you deploy WatchGuard Firebox Firewall/VPN security appliances that align with your security needs and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or upgrade to current WatchGuard Firebox firewall solutions. To learn more about Progent's consulting and support services for WatchGuard firewalls, visit WatchGuard firewall integration expertise.

Planning and Migration Help for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 planning and migration experts can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and on-premises evaluation and upgrade services for Microsoft Windows 10 available from Progent include Return on Investment estimates, project coordination, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile management, telecommuter connectivity, security and compliance, streamlined deployment and administration, network infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for IT support staff and end users, and post-migration Call Center support services.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection services deliver ultra-affordable in-depth security for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device control, and web filtering via cutting-edge technologies incorporated within a single agent managed from a single console. Progent's data protection and virtualization consultants can assist your business to design and implement a ProSight ESP environment that meets your company's unique requirements and that allows you demonstrate compliance with government and industry data security regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent attention. Progent's consultants can also assist your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

Talk to a Progent Computer Consultant
To find out how you can access a Progent computer support expert for remote or onsite help, call 1-800-993-9400 or go to Online Computer Help.



An index of content::

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    Fortinet next-generation firewalls are leaders in offering top throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can assist you to configure your Fortinet FortiGate firewalls to protect your digital assets at the network edge, within the data center core, at branch locations, and at the cloud edge.

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    Citrix offers a comprehensive family of products that provide enterprise-class manageability, expandability, and performance for server virtualization and for centralized delivery of Windows desktops and applications. For managing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Essentials. Progent's Citrix-certified engineers can help you to assess the business advantages of Citrix technology and can help you design, validate, deploy, optimize, and support Citrix solutions.

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    The latest generation of ASA 5500-X Family of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can help your company to manage your existing PIX or Cisco ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, optimize, administer and troubleshoot firewall solutions based on ASA 5500-X firewalls with Firepower Services.

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    Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also enables cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite services to help you to plan, install, optimize and debug a modern backup and disaster recovery system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup software.

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    Progent's Microsoft consultants offer small and mid-size companies enterprise-class consulting support for Systems Management Server 2003 and Configuration Manager 2007, Microsoft's solutions for update and deployment automation. Configuration Manager 2007 is Microsoft's new name for the update management solution previously called Systems Management Server. System Center Configuration Manager offers a variety of new features to Microsoft Systems Management Server such as comprehensive automation, built-in Vista Microsoft Windows Server 2008 support, quarantine support, and boot image management. Progent's certified consulting professionals can help you use SMS or Configuration Manager economically for automated OS and application deployment, security patch administration, software metering, and software license compliance. Progent's consultants can also help you to move efficiently from Microsoft Systems Management Server to System Center Configuration Manager.

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