Delaware Computer Technical Support

If yourDelawaresmall business is situated beyond the larger metro areas such asWilmington, Dover, or Newark, your nearby network support choices may be limited in skills, or unavailable during urgent situations. This can result in a office network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progent’s group of expert network consultants average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a varied range of clients. This means you get not just the technical expertise needed for the task, but an expert with field proven methods for applying those skills to deliver affordable network solutions.

Full Portfolio of Security Assistance
Progent's CISM, GIAC, and CISA certified security engineers can assist your company to perform comprehensive security audits, restore operations quickly from virus attacks, configure firewalls, set up secure techniques for remote and mobile access, deploy spam filtering and email encryption, and create a corporate-wide security plan built around round-the-clock automated network monitoring. Progent's ProSight family of remote security monitoring and management services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for unified endpoint security.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned VoIP specialists can provide Cisco UC520 consulting services to help you to manage your legacy UC500 VoIP system or design and implement an efficient migration to a current IP telephony and voicemail solution.

Consulting Expertise for Managing and Monitoring the Remote Endpoints of Your At-Home Workforce
Progent can assist small and mid-size organizations to configure centralized endpoint management platforms for administering endpoint devices operated by an offsite workforce. To find out about ways Progent's consultants can help you to manage and monitor the endpoints of your teleworkers, go to expertise for managing the remote endpoints of your at-home workers.

IT Consulting for Small Governments
Progent has a long background delivering a broad range of online network consulting and urgent repair services to local governments and schools throughout the United States. Progent is one of the industry’s pioneers in delivering expert online IT support and has provided IT support to organizations in all 50 states. Progent's remote network support for local governments eliminates travel expenses and resolves problems more quickly than on-premises support.

CISM-certified Cybersecurity Management Consultants
Progent can provide the expertise of CISM Certified cybersecurity management experts. The Certified Information Security Manager (CISM) committee describes the basic competencies and international standards of skill that IT security professionals are expected to learn. CISM provides executive management the assurance that those who have qualified for their CISM credential possess the background and knowledge to provide effective cybersecurity management and consulting services.

Google Android Phone and Tablet Integration
Progent's Android smartphone integration consultants have extensive background delivering online and onsite assistance for organizations of all sizes who need to incorporate Android phones and tablets into their information networks so that users can work together from virtually anywhere. Progent offers the range of know-how to resolve technical problems that involve numerous vendors and that entail a combination of legacy and up-to-date technology. Progent provides cost-effective online consulting to assist you with any aspect of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional technical support to assist you to handle especially stubborn IT issues, or Progent can provide comprehensive project management services to help you finish strategic network initiatives on schedule and on budget. Progent can assist with local, cloud-centric, or hybrid networks and can provide expertise with all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers customized group or individual training to show you how to manage and operate Android phones to maximize their business value.

Cloud Integration Support Services for Teleworkers
Progent can help small and medium-size businesses to provision their home-based workforce with safe and seamless integration with public cloud resources. To find out about how Progent's consultants can assist businesses to configure resilient Cloud connnections for their at-home workers, see cloud consulting services for an at-home workforce.

Easy Engagement and Pricing Structure
Progent's easy per-minute billing policy requires no complicated contracts, retainers or hidden fees. Many competitors have minimum billable time or other additional fees that drive up service. For remote support from Progent during regular working hours, you only get billed for the time spent resolving your problem. If it only requires ten minutes to resolve your issue, then you are only charged for ten minutes. For advance scheduled onsite service work booked more than 24 hours in advance, you pay only for the time when Progent's expert is actually on premises working on your problems. Just Progent's competitive by-the-minute rate. For urgent same-day onsite service calls, you might be charged for our engineer’s travel time, but never an increased emergency rate. Since Progent maintains a large pool of expert consultants located throughout the entire service territory, an available expert is typically near to assist. Progent can also provide onsite service to the majority of zip codes in the U.S. within 24 hours of receiving a service call. Progent's remote technical support team has provided help to small businesses in every state (See Progent's customer testimonials.)

Eliminate Dependence on Freelance Consultants
By developing a partnership with a full-service IT consulting and support company like Progent rather than with an individual freelance consultant, you are ensured timely availability of experienced professionals when you require them. You do not have to worry that illness, training, time off, or conflicting priorities with different customers will leave you without help when you have an emergency.

IP Voice Platforms Consulting Services for Telecommuters
Progent can help small and medium-size organizations to implement VoIP technology to give their teleworkers the benefit of transparent extensions of the company phone system. For details about ways Progent's experts can assist your remote workforce to deploy and troubleshoot IP voice platforms, refer to IP voice expertise for teleworkers.

Configuration of Cisco's Managed Switches
Progent's Cisco CCIE-certified network consultants can provide advanced remote and on-premises support for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that range from small businesses and campus networks to giant data centers and public clouds. Progent can assist you to implement Cisco's quickly evolving switching solutions to achieve the performance, expandability, availability, virtualization, security and ease of management required for your organization. For information about Progent's consulting services for Cisco's market-leading family of Catalyst switches, refer to Cisco Catalyst switch consulting services. To find out about Progent's consulting and support services for Cisco's Nexus line of data center switches, see Cisco Nexus switch consulting and support services. For details about Progent's support services for Cisco Meraki switches, see Meraki switches consulting services.

Progent's Consulting Services for Windows 2012 R2 Server Essentials
Windows Server Essentials is a value-priced, versatile OS that allows small businesses to transition from the older physical on-premises datacenter to the contemporary hybrid networking model that combines both local and cloud-based software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts offer cost-effective online consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to determine the possible business benefits of migrating to WS 2012 R2 and implementing a hybrid on-premises/cloud model for your network ecosystem. Progent offers full-service project management to help you plan and execute a smooth move to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online platforms and services. (Find out about Progent's Office 365 integration with on-premises Exchange and Microsoft Azure planning and integration consulting.) Progent can also provide continuing consulting, technical support, and customized training.

Temporary IT Staffing Services
Progent's short-term IT staffing services enable businesses to meet the need for IT professionals without dealing with the expense and hassle that come with vetting and hiring experienced technical workers and without increasing your permanent workforce. To find out about Progent's short-term staff augmentation services, visit Progent's temporary IT staffing services.

Get in Touch with a Progent Network Consultant
To find out how to contact a Progent network consultant for remote or on-premises help, call 1-800-993-9400 or go to Remote Network Support.