For small office computer networks located throughout the state of Delaware, Progent's Microsoft and Cisco certified technical experts can provide online help and remote troubleshooting to resolve your network systems troubles quickly and affordably. Progent has acquired world-class skills, sophisticated tools, and support databases to troubleshoot and fix network problems while avoiding the high cost and time delays normally associated with on-site technical service calls. In case your Delaware small business is situated outside of the larger urban areas such as Wilmington, Dover, or Newark, your nearby network support options may be limited in expertise, or not available during urgent situations. This results in a computer network that is unusable or causing efficiency loss due to technical problems going unresolved for too long. Progent's staff of seasoned network professionals average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a wide variety of technical projects for a varied range of customers. This means you get not only the technical expertise needed for the job, but an expert with field proven methods for applying that expertise to deliver efficient network solutions.

Fortinet FortiGate Firewall Integration Experts
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering best-in-class performance for SSL inspection. Progent's Fortinet FortiGate firewall consultants can assist you to integrate your Fortinet FortiGate firewalls to protect your IT assets at the enterprise edge, within the data center core, at branches, and in the cloud. To learn more, see Fortinet FortiGate firewall experts.

Disaster Recovery/Business Continuity Planning Consulting Services
Progent offers advanced online expertise for business continuity planning, validation, and training to assist you to prepare for potential disasters, minimize service disruption for your essential network functions, avoid data loss, and meet examiners' letters and business obligations. Progent's business continuity experts can team with your management and network administration group to perform risk analysis, identify interdependencies, identify human and physical assets needed to run your organization, determine crucial IT functions and specify allowable recovery times, select hot backup sites, set up secure offsite connectivity for crucial workers, implement notification systems and define responsibilities for personnel, write a complete recovery and test plan, and train key people to execute your agreed upon solution. Progent's Windows Server 2019 high availability (HA) cluster experts and Windows Server 2016 disaster recovery/business continuity experts can help you to design and build an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments using failover cluster tools field-tested in Microsoft's Azure public cloud.

Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 consulting experts can deliver a variety of consulting services to help companies of all sizes to support, manage, and troubleshoot networks that include desktops, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration help and Windows 11 deployment help.

Eliminate Dependence on Freelance Consultants
By developing a partnership with a full-service IT consulting and support company such as Progent rather than with a freelance consultant, you are assured fast availability of experienced professionals whenever you require them. You do not have to be concerned that sickness, training, time off, or conflicting jobs with other customers will leave you with no help when you have an emergency.

Best Practices Applied by Seasoned Engineers
Many businesses situated away from areas with plentiful expert consultants utilize poorly trained or unseasoned local resources for vital network support services. This can produce a network that is undependable or inefficient. Progentís team of Microsoft and Cisco certified consultants average more than ten years of hands-on industry background, in the trenches of network support, performing a wide range of technical tasks for a broad mix of customers. This means that with Progent you receive not just expert technical skills, but an engineer who follows computer industry leading practices in using those skills to resolve actual business network issues efficiently and in a repeatable way.

Cisco Wireless VoIP Phone Integration and Troubleshooting
Successful integration of Cisco's wireless IP phones typically requires that you configure and optimize many key pieces of your Wi-Fi infrastructure such as wireless access points, routers, wireless LAN controllers, and network management software. Progent's Cisco wireless VoIP phone configuration consultants offer remote and onsite assistance to help your organization create and manage a Cisco wireless VoIP phone deployment by delivering integration services that can range from debugging the configuration of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.

Cisco IOS Update Support
If your network incorporates Cisco appliances, you may be running an outdated release of Cisco IOS, the network OS used in almost every Cisco router and the latest switches from Cisco. Cisco often publishes upgrades to IOS to fix bugs, plug security gaps, or improve functionality. However, updating IOS or other Cisco OS platforms can be a challenge, depending on your Cisco appliance and your system infrastructure. For example, there could be limited internal Flash storage that might cause a new OS version to execute improperly. Progent's Cisco CCIE network engineers offer a wide variety of services related to upgrading Cisco IOS or other Cisco software platform like IOS EX, CallManager or Unified Communications Manager (CUCM). Progent can run inventories of your router software, recommend appropriate upgrades, prepare Cisco appliances, transfer images/, activate and test your update, tune performance, troubleshoot issues, and teach your IT staff how to take advantage of any important new functions.

Cisco Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, an integrated extension of Cisco Unified Communications Manager (CUCM), is a converged voice messaging system that promotes collaboration by offering flexible set of alternatives for accessing voice messages within a framework that is simple to deploy and manage. Cisco Unity Connection lets you read and manage your voicemail messages from your Exchange inbox, web browser, Cisco Jabber messaging integration platform, a Cisco Unified IP endpoint, a smartphone, or a tablet. Unity Express (CUE), available in certain Cisco ISR routers, provides cost-effective voicemail, unified messaging, interactive voice response (IVR), and greeting services for small to medium businesses (SMBs) and enterprise satellite locations with up to 500 users. Progent's Cisco-premier CCIE network consultants offer Cisco Unity Connection and Unity Express (CUE) configuration and technical support services to ensure that your CUE solution gives you the highest possible competitive advantage.

CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified cybersecurity experts can assist businesses of all sizes with any aspect of information system security. Progent can help create efficient security systems that protect a small business from modern malware attacks or Progent can design, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate onsite, online, and mobile users accessing IT resources spread across multiple physical sites and various clouds.

MS Exchange 2019 Planning and Configuration Services
Progent can assist your organization in any facet of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Hyper-V; configuring hardware load balancing; building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with M365; and setting up Outlook clients. For details, visit Progent's Microsoft Exchange Server 2019 deployment services.

Microsoft Windows Server 2019 Upgrade Support
Progent's Microsoft Gold-certified Windows Server 2019 experts can assist your company to plan and carry out an efficient upgrade to Windows Server 2019 using a self-hosted system architecture or a hybrid model that combines cloud-hosted Windows Server Online with on-prem Windows Server 2019. For details, visit Windows Server 2019 migration consulting.

Security Protection Expertise for At-Home Workers
Progent can help small and medium-size organizations to install security defense solutions and provide cleanup expertise required for work-from-home employees. For information about Progent's endpoint security protection consulting services for teleworkers, go to endpoint device security defense expertise for a remote workforce.

Talk to a Progent Network Consultant
To find out how you can access a Progent computer consultant for online or on-premises help, phone 1-800-993-9400 or visit Remote Network Support.



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