Delaware Network System Technical Support
for Small and Medium-size Business Information Systems: Online Help and Troubleshooting
For small office networks located within the state ofDelaware, Progent's Microsoft authorized engineers can provide phone assistance and remote troubleshooting to solve your computer network issues quickly and cost effectively. Progent has acquired enterprise-level skills, sophisticated utilities, and support databases to identify and resolve network problems while avoiding the high cost and time delays associated with onsite technical service dispatches.
If yourDelawarebusiness is located beyond the larger metro areas such asWilmington, Dover, or Newark, your local computer network support choices may be limited in technical capability, or unavailable during an emergency. This results in a office network that is unstable or causing efficiency loss due to technical problems continuing for too long. Progent’s group of network consultants average more than ten years of real-world industry experience, in the trenches of network systems support, performing a large variety of technical tasks for a varied range of customers. This means you get not just the technical expertise needed for the task, but an expert with proven methods for applying those skills to deliver excellent network solutions.
Cisco Firepower Series Firewalls Integration Experts
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include unified control of modern cybersecurity features such as application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco-certified CCIE firewall consultants can help you to design and carry out an efficient migration to Cisco Firepower Series firewalls from legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally manage IT environments that span local offices, data centers, and cloud resources. For details about Cisco's Firepower portfolio of Next Generation Firewalls (NGFWs), visit Cisco Firepower Series firewalls consulting services.
Consulting Expertise for Managing and Monitoring the Remote Endpoints of Your Telecommuters
Progent can help small and mid-size companies to configure centralized remote endpoint management systems for administering endpoint devices operated by telecommuters. To learn about ways Progent can assist your company to manage the remote endpoints of your teleworkers, see expertise for managing and monitoring the endpoints of your teleworkers.
Microsoft SQL Server 2012 Consulting Services
Progent offers the expertise of certified SQL Server 2012 engineers and experienced software developers, DBAs, project managers, network infrastructure architects, disaster recovery specialists, and certified security consultants to help you to maintain your Microsoft SQL Server 2012 environment and configure a cost-effective and secure network infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012. Progent can also assist your company to migrate to SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.
High-level Project Management Consultants
For enterprise project management assistance, Progent offers access to veteran IT experts with years of experience as technology project managers for program development, business technology implementation, and business process re-engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These proven project managers offer advanced management expertise to assist enterprise customers to adhere to leading practices to ensure that major projects are completed on schedule and within budget.
Migration Consulting Support for SharePoint 2013
Progent has been delivering SharePoint support since the first SharePoint product was published over a a dozen years, and Progent has the scope of IT knowledge to help organizations of any size to design and implement a SharePoint Server 2013 installation and develop SharePoint 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consultants can help your company to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; decide whether an on-premises, Cloud-based or hybrid deployment is best suited for your busi9ness; and pick the right edition of SharePoint 2013 for your applications. Progent can provide full project management outsourcing or can help in individual tasks related to your SharePoint 2013 deployment.
Progent's Test and Design Lab at the Herakles/QTS Internet Data Center
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center in Sacramento can be used for piloting line-of-business applications, developing efficient system upgrade procedures, evaluating and tuning performance, planning or verifying disaster recovery strategies, resolving compatibility problems, and establishing training systems for the latest technologies. For Progent customers who lack sufficient internal resources to configure effective pilot systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep critical IT initiatives on schedule.
Desktop Support Services
Progent can deliver a wide array of cost-effective services to help you company to deploy, integrate, repair, and manage desktop PCs and notebooks powered by Windows, macOS and OS X, or popular editions of Linux. Progent's desktop PC support services include Windows 10 planning support, Microsoft Windows 8.1 integration, Microsoft Windows 7 maintenance, MS Office and Office 365 integration and training, and 64-bit computing upgrades.
SonicWall-certified Firewall Integration Consulting Services
Progent's SonicWall firewall consultants can help you integrate, maintain, and tune SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security consultants can help you incorporate SonicWall firewalls into a complete network protection solution and build protection into your corporate practices. For more information, visit SonicWall-certified firewall integration consultants.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of information technology security experts. GIAC accreditations are recognized by companies and institutions around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide help with any of the network security services covered within the GIAC accreditation including evaluating network vulnerability, event management and response, intrusion detection, web application security and security information and event management (SIEM) solutions for compliance with regulatory mandates for promptly reporting security events.
Stealth Penetration Testing
Stealth intrusion checking is an important component of any comprehensive IT system security strategy. Progent’s security professionals can perform extensive stealth penetration security tests without the knowledge of your company's in-house network support staff. Unannounced penetration testing uncovers whether existing security monitoring tools such as intrusion detection warnings and event history analysis are properly set up and consistently observed.
Security Inventory Evaluation for Small Businesses
Progent offers two ultra-affordable service packages designed to allow small businesses to receive a professional security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, a security engineer runs an extensive examination of your IT infrastructure from outside your firewall to uncover possible weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Checkup, an engineer executes a network scan from an authorized machine within your company firewall to evaluate your exposure to inside threats. Both security inventory packages are set up and executed from a protected remote site.
Windows Server 2019 Upgrade Expertise
Progent's certified Windows Server 2019 consultants can help your company to design and carry out an efficient upgrade to Windows Server 2019 using a self-hosted deployment architecture or a hybrid model that combines cloud-based Windows Server on Azure with on-prem Windows Server 2019. To learn more, visit Microsoft Windows Server 2019 migration consulting.
Expert Support for Systems at Colocation Data Centers
There are several hundred world-class colocation centers in the and major cities throughout the U.S., and Progent's Internet data center support group can improve your network's redundancy and performance by helping you choose a remote data center facility that addresses the particular needs of your business such as geographic location, space, communications, budget, and extra additional features and services. Progent’s data center support services are intended for businesses with hardware housed at collocation hosting facilities and in need of on-demand on-site service at the colocation site as well as online help from Microsoft and Cisco Premier professionals. Progent offers a variety of collocation center consulting services such as system architecture analysis, Windows and Linux server installation and support, troubleshooting for server and communications networking, design and deployment of high availability configurations, defining and implementing layered security structures, firewall configuration and support, configuring load balancing environments, and creating high-availability server and storage clustering systems.
Talk to a Progent Computer Support Expert
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An index of content::
Services ISA Server
Online Support Services Microsoft ISA Server
Progent's certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to plan, deploy, and manage an implementation of Forefront Threat Management Server or ISA Server 2006 on your network that provides the firewall protection, speed and manageability that your company needs.
RIM BlackBerry Exchange IT Services
IT Services BlackBerry Exchange
Progent can provide the support of RIM BlackBerry-premier professionals who can help small companies to plan, administer, and repair BlackBerry technology affordably and successfully, doing away with the need for an in-house BlackBerry specialist and reducing the expense and distraction of maintaining a mobile wireless workforce. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-premier consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of expertise, in conjunction with Progent's proven online service delivery model, provides small companies an efficient solution for incorporating BlackBerry technology seamlessly into their information network.
Dynamics GP Excel Cubes Consultants
Best Dynamics GP Excel Cubes Services
Progent's background providing Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to design specialized line-of-business programs and eCommerce environments that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can help you design reports that let you track your business more effectively, transforming uncooked information into useful insights into your business.
Network Support Technician Microsoft Office 2003
Small Business Computer Consulting Group Microsoft Office XP
Progent’s IT outsourcing services for small companies include designing 2003 Server, Microsoft .NET Server, and Microsoft BackOffice environments, coordinating migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and on-site troubleshooting, fixing chronic integration issues, and creating a comprehensive security strategy. Progent can show you how to maximize system reliability and performance via zero-downtime technologies, resilient network architecture, and proactive network monitoring. Progent also provides special project help for large-scale migrations and can help with requirements assessment, product identification, bill of materials development, vendor selection, procurement logistics, and full documentation. Progent’s computer outsourcing help also features education for office productivity software such as Office XP.
Server Management Specialist
Server Consolidation Consulting
Server growth wreaks havoc on IT budgets and management resources. Server consolidation via a virtual architecture promises lower TCO of servers and faster return on investment, more efficient utilization of servers, simplified operations, enhanced network uptime, and easier management. Common usage scenarios for virtual servers are hardware consolidation, low-cost platforms for mission-critical legacy software based on obsolete operating systems, and affordable quarantine of software development or evaluation systems from on-line systems.
ProSight Remote Desktop Monitoring Support and Help
Help and Support ProSight Remote Server Management
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network operating efficiently by tracking the health of critical assets that power your network environment. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so all looming problems can be resolved before they can disrupt productivity.
Work at Home Endpoint Management Professionals
Remote Employees Endpoint Management Integration Support
Progent can help small and mid-size businesses to implement unified endpoint management and monitoring systems for administering endpoint devices operated by teleworkers.
SMS Server Upgrade Technology Consulting Services
Remote Consulting Microsoft SMS Server
Progent’s Microsoft certified consultants offer small and medium size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver critical software quickly and automatically to appropriate workers, reduce software costs and adhere to licensing agreements by understanding patterns of usage, improve Windows security by improving your knowledge of weak points and by installing targeted updates, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational costs by efficiently exploiting the management capabilities incorporated into Windows. Progent’s SMS engineers can help you use SMS economically for automated software and application installation, security patch administration, and asset tracking management including software and hardware inventory.
Aironet 802.11ac AP Engineer
Aironet 1500 Access Point Online Support
Progent's Cisco-certified wireless experts can help businesses of any size to design, implement, manage and repair Cisco Aironet wireless access point solutions to achieve the performance, coverage, capacity, scale, security compliance and manageability needed for transparent connectivity between Wi-Fi and wired networks. Progent offers efficient online and onsite support for both legacy and current 802.11ac Aironet wireless access points and Progent can help your business design and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi APs.
Development Firm Microsoft T-SQL
SQL Server Replication Consultancy
Progent's certified SQL Server developers and DBAs offer remote consulting to assist businesses of any size to build, administer, and maintain applications powered by the Microsoft SQL Server RDBMS platform and .NET architecture. Progent's SQL Server consultants can provide help with any element of application development in solutions that range from small business or departmental databases to VLDB applications and data warehousing.
Microsoft Software Outsourcing Consultant
Implementation Services Microsoft Office
To provide cost-effective network support for small companies, Progent has developed comprehensive IT outsourcing plans that offer small companies quick access to network expertise without requiring you to hire, educate, and manage an expensive in-house IT team. Progent’s IT outsourcing packages give you an economical way for building a protected and robust environment for your important Windows business productivity applications including Microsoft Office XP and Microsoft Office 2003.
Cisco and Microsoft Java Designer
SharePoint Development Firm
For assistance creating, enhancing, or repairing business aplications for Microsoft Windows, any version of Linux, or the Web, Progent’s expert team of programmers, database designers, and software project managers can help ensure you get the job done on time and within your budget. Progent's experienced application developers offer cost-effective and expert online consulting for jobs as simple as creating VBA macros for Office Excel or as large as developing mission-critical RDBMS applications based on Microsoft SQL Server or MySQL.
Extended Call Desk Online Troubleshooting
24x7 Co-managed Heldesk Support and Integration
Progent’s Co-managed Help Desk service makes it possible for your business to share responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of certified desktop support technicians and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative support solution based on the leading shared professional services automation platform for handling end-user service requests, ticketing, ownership, status tracking, and reporting.
Top Rated Meraki MR20 Access Point Information Technology Consulting
Meraki MR32 Access Point Support
Progent's Cisco-certified Wi-Fi networking experts can provide online and onsite consulting and troubleshooting services to assist your organization to design, install, administer, optimize, and debug Wi-Fi networks that incorporate Cisco's Meraki access points. Progent's consultants can also assist you to plan and deploy hybrid environments that combine on-premises and cloud-hosted resources and that provide seamless connectivity, advanced security, unified management, and dependable performance for all your mobile and desktop devices.
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