For small business computer networks located within the state of Delaware, Progent's Microsoft and Cisco authorized engineers can provide online assistance and remote troubleshooting to fix your computer system problems quickly and affordably. Progent has acquired enterprise-class expertise, sophisticated tools, and support knowledge bases to diagnose and fix computer network problems without the expense and time delays normally associated with in-person service dispatches.

If your Delaware small business is located outside of the larger urban areas such as Wilmington, Dover, or Newark, your local network support choices may be limited in expertise, or not available during an emergency. This can result in a network environment that is unstable or causing productivity loss due to technical issues persisting for too long. Progent’s staff of field proven network professionals average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a wide variety of technical tasks for a broad range of clients. This means you obtain not just the technical expertise needed for the task, but a professional with field proven methods for applying that expertise to assist with cost effective network solutions.

Microsoft Project Server Setup and Support
Progent's Microsoft Project Server consultants can provide comprehensive online and onsite support services for Microsoft Project Server as well as for all Microsoft platforms that work in conjunction with Microsoft Project Server. Services provided by Progent include Project Professional integration, SharePoint Server 2013 design and deployment, Microsoft SQL Server 2016 integration, SQL Server 2014 programming and troubleshooting, MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 management,Office Excel and Microsoft Office 365 Excel development, and PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE engineers to assist your company to optimize your infrastructure to accommodate local, branch, at-home, and mobile workers so that they can use Microsoft Project Server to work together securely and efficiently. Progent's certified security experts can help your IT team to adopt and enforce security policies that safeguard important business data without interfering with the efficient exchange of authorized data.

Best Practices Followed by Seasoned Consultants
Many businesses situated away from areas with ample expert engineers resort to poorly trained or unseasoned local resources for critical IT support. This can result in a network that is unstable or unproductive. Progent’s staff of Microsoft and Cisco certified engineers average over ten years of hands-on industry background, in the trenches of network support, providing an extensive array of information system tasks for a broad mix of customers. Consequently, with Progent you receive not just high-level network engineering knowledge, but an engineer who understands computer industry leading practices in using that knowledge to solve actual business system issues successfully and in a consistent fashion.

Full Array of Security Help
Progent's CISM, GIAC, and CISA certified security experts can assist your company to perform comprehensive security evaluations, restore operations quickly from compromised security, configure firewalls, configure safe techniques for off-site and mobile access, deploy spam and virus filtering and email encryption, and create a company-wide security plan based on 24x7 automated monitoring. Progent's ProSight family of remote security monitoring services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection for centralized endpoint security.

Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates software deployment at scale, streamlines compliance settings management, inventories network assets, protects against company data leakage, provides network health monitoring, enables secure end-user self service, and offers a single point of control for managing multi-OS ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can help businesses of any size with any aspect of planning, installing, using and repairing a SCCM 2016 solution for local, cloud-based, or hybrid environments.

Examples of Remote Support Services Offered by Progent for Cisco Routers
Some of the typical remote Cisco router consulting services available from Progent include configuring hostname, DHCP, routing tables, NTP, and user accounts; configuring iBGP and HSRP, aggregate routing, static or BGP to EIGRP redistribution, and ECN gateways; fixing BGP peering arrangements, routing configuration, and BGP peering; updating router's IOS image; configuring and testing failover; resolving VPN tunnel issues; producing a network diagram and documenting configuration; plus policy and business recovery planning.

Microsoft Virtual Desktop Consulting
Microsoft's desktop virtualization technologies reduce the work needed for IT managers to set up applications so that they are consistent throughout a corporate user base, offer the power to control rights to critical data, and enable fast deployment of new or updated workstations. In Windows Server 2016, the Terminal Services tool has been enhanced and named Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure behind RDS simplifies client connectivity, improves responsiveness, tightens data security, centralizes administration, and provides an almost seamless client environment. Progent's desktop virtualization engineers can help you to evaluate the business benefits of Microsoft's virtual desktop solutions, set up test and production environments, optimize your system architecture to accommodate virtual clients efficiently, assess and resolve security problems, and educate your network administrators to follow industry best practices to achieve maximum payback from desktop virtualization.

Citrix Desktop Virtualization Consulting
Progent's Citrix desktop virtualization experts can help you to plan, install, manage, and support a virtualized Windows application delivery and management system by offering Citrix XenDesktop expertise and XenApp support services. Progent's Cisco-certified CCIE network engineers can show you how to enhance your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter support experts can assist you to manage and support an off-site datacenter that offers high uptime, advanced protection, and fast recovery. Progent's Citrix technology experts can also help you manage and support additional virtualization products from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V support.

Consulting and Support Services for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager consultants can help businesses of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; plan, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist your company to migrate from an earlier release of SCVMM or from a third-party virtualization management system, and Progent can assist you to enhance and troubleshoot your current SCVMM 2012 ecosystem to make sure you get maximum business value. Progent can also provide Virtual Machine Manager 2016 migration consulting to help your organization to plan and execute a smooth migration from SCVMM 2012 to SCVMM 2016 so you can take advantage of new security features, high availability VMM storage fabric, and other improvements.

Web Site Development Consulting
If you want to revamp your corporate web, develop internal Webs for functions such as HR or employee training, build a powerful Web presence for a new venture, or create enterprise-class, data-driven web applications, Progent can provide skilled and seasoned web designers and developers. Progent's experts can also assist your company to host your web solutions by building and maintaining a protected, robust server and connectivity infrastructure featuring offsite and wireless connectivity. Services available through Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and one-on-one training for popular web site development platforms. For database-intensive web sites, Progent can provide the help of certified SQL Server developers, Oracle programmers and database administrators, and MySQL experts.

Expert Wireless Consulting and Support
Progent's wireless integration consultants offer wide-ranging expertise in the implementation and support of wireless information technology and can help your IT team to plan, install, administer and repair wireless ecosystems that are secure, robust, scalable, easy to manage and use, able to support your vital workloads, and transparently integrated into hybrid cloud environments. Remote and on-premises support provided by Progent span a selection of wireless solutions and include smartphone integration and management, Wi-Fi network planning and installation, Wi-Fi site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless integration.

Consulting and Support Expertise for SCOM 2012
Progent's Microsoft-certified Microsoft SCOM 2012 consultants have over a decade of experience planning, implementing, enhancing and troubleshooting SCOM solutions and can provide companies of all sizes advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also help you to import and customize SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or on-premises troubleshooting to assist you to remediate critical problems detected by SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services to assist your organization to upgrade smoothly from Operations Manager 2016 to SCOM 2016.

Planning and Deployment Consulting for Skype for Business
Progent's Microsoft-certified Skype for Business integrators offer online and on-premises consulting services for organizations of any size to assess the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help you to design an on-premises, cloud or mixed topology; interface Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Office 365; set up HA solutions; connect Skype for Business with your PSTN gateway; and interface with other communication platforms like Cisco UC. Progent's certified data security experts can help you create and verify a security strategy for your Skype for Business solution that meets regulatory standards.

Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Windows Hyper-V 2016 incorporates core features first developed for and proven on Microsoft Azure, among the world's biggest public clouds. This pedigree dramatically enhances the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving data security, uptime, expandability, manageability, reliability and recoverability. Progent’s Microsoft-certified Windows Server 2016 Hyper-V experts can assist you to evaluate the advantages of Hyper-V 2016 for your organization, configure pilot systems to verify the ability of Hyper-V 2016 to support your vital workloads, design a cost-effective network architecture for a cloud-based or hybrid deployment, develop and execute a smooth migration strategy, train your IT management and technical support personnel, and deliver as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 investment delivers maximum business benefit.

Talk to a Progent Network Consultant
To see how to get in touch with a Progent computer consultant for online or onsite help in , phone 1-800-993-9400 or visit Online Computer Support.













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