For small business networks located in the state ofDelaware, Progent's Microsoft qualified technicians can provide online assistance and troubleshooting to solve your computer network issues quickly and affordably. Progent has developed enterprise-class expertise, sophisticated tools, and support knowledge bases to identify and fix IT problems while avoiding the high cost and time delays associated with in-person service dispatches.

If yourDelawareorganization is situated beyond the larger metropolitan areas such asWilmington, Dover, or Newark, your nearby computer support choices may be limited in expertise, or unavailable during urgent situations. This can result in a network environment that is unstable or causing productivity loss due to technical issues persisting for too long. Progentís group of field proven network professionals average more than ten years of real-world computer industry experience, in the trenches of network support, performing a broad range of technical tasks for a varied range of clients. This means you obtain not just the technical skills needed for the job, but a consultant with field proven methods for applying that expertise to assist with affordable network solutions.

Microsoft Desktop Virtualization Support Services
Microsoft's desktop virtualization solutions reduce the effort required for network administrators to set up software programs so they are standardized across an entire user base, offer the ability to control rights to critical data, and enable quick installation of new or updated workstations. In Microsoft Windows Server 2016, the Terminal Services tool has been revamped and named Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure behind Remote Desktop Services simplifies desktop access, enhances performance, tightens data security, unifies administration, and provides an almost seamless user experience. Progent's Windows Server 2016 consultants can assist you to evaluate the strategic advantages of Microsoft's desktop virtualization technologies, configure pilot and production deployments, optimize your network architecture to accommodate virtualized clients efficiently, evaluate and resolve security issues, and educate your network managers to follow industry best practices to gain a fast ROI from desktop virtualization.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates software provisioning across multiple sites, centralizes security and compliance settings management, inventories network assets, protects against corporate data leakage, provides network health monitoring, allows safe self service, and offers a single control mechanism for managing mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud experts can help businesses of any size with any aspect of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.

Online Support for Microsoft Windows Server 2008
The complexity and integration demands of Microsoft Windows Server 2008 R2 calls for an information technology consultant with real-world experience and broad knowledge in designing and building efficient and comprehensive business technology environments. The experience of Progent's certified Windows Server 2008 engineers, averaging over ten years of background integrating Microsoft-powered technology, assures your success in supporting and troubleshooting your Microsoft Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 consultants can also help you to evaluate the advantages of upgrading from Windows Server 2008 to Windows Server 2012 R2 or later. If you are planning on creating a hybrid architecture that integrates local systems with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud solutions.

PC Desktop Support Services
Progent offers a broad array of cost-effective support services to help your business to deploy, integrate, repair, and manage desktop PCs and notebooks based on Windows, Apple macOS and OS X, or popular editions of Linux. Progent's desktop PC support services include Windows 10 planning assistance, Windows 8.1 consulting expertise, Microsoft Windows 7 technical support, Microsoft Office and Office 365 integration and training, and 64-bit operating system upgrades.

Backup/Restore Solutions for a Remote Workforce
Progent can assist small and medium-size companies to design, install, test and troubleshoot backup solutions needed to support at-home workers. To find out about Progent's data protection expertise for at-home workers, refer to backup solutions for remote workers.

Dynamics GP Migration and Integration Consulting Services
Progent has supported Microsoft Dynamics GP and Great Plains software for almost 20 years and Progent has provided system integration, customization, education, and debugging since the platform's debut. Progent offers top-tier expertise for updating out of date Dynamics GP/Great Plains deployments. Progent can help you to design, pilot, and implement an efficient upgrade from a an outdated version of GP to the current version of Dynamics GP, Learn} about Progent's Dynamics GP upgrade and system integration consulting.

Collaborative Solutions Consulting Services for At-Home Workers
Progent can help small and mid-size businesses to configure collaboration platforms such as SharePoint and Teams to enable their telecommuters to benefit from productive interaction with fellow workers and clients. For details about how Progent's consultants can help companies to install and manage collaborative applications for an at-home workforce, refer to collaboration software consulting services for telecommuters.

Integration Help for Office 365 Apps and Cloud Services
Office 365 is Microsoft's growing family of productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 applications and cloud services are offered in an array of subscription plans intended for customers ranging from individuals and households to global enterprises. Progent can provide fast and easy remote access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Android technology. Progent can help your business to evaluate the many subscription plans offered with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants support cross-vendor networks that include Windows, macOS, and Linux technology. Progent can also assist you to build and manage hybrid ecosystems that seamlessly integrate on-premises and cloud-based products and services.

Progent's Integration and Training Services for Microsoft Office Desktop and Office 365
Progent's Office and Office 365 consultants can help businesses of any size to integrate Office desktop and Microsoft Office 365 apps including Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a cohesive solution that provides quick return on investment and enables better business outcomes. Progent can help your company to integrate Office or Office 365 applications with one another and with other key Microsoft platforms such as SharePoint, Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent can also assist you to fix compatibility problems between different releases of Office and offers live online Office and Office 365 training to individual users or groups.

Online Desktop Call Center Services for Small Businesses
Progent's Standard Help Desk Services provide an end-to-end service desk solution that handles all facets of online Level 1 desktop support from service requests through ticketing, assigning accountability, remote desktop control, status tracking, problem resolution, and and reporting. Designed for small companies with few if any in-house service personnel for desktop issues, Progent's Help Desk Services provide remote support at a significant discount off Progent's regular desktop troubleshooting rates. Progent also offers rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most issues. For more information, visit Progentís online Call Center services for small organizations.

Google Cloud Platform Planning and Integration Expertise
Progent's Google Cloud Platform (GCP) planning and integration consultants offer affordable online and onsite consulting to help businesses of any size to move any portion of their core IT resources to Google Cloud Platform services. This can save time and equipment expense and allow access to Google's cutting edge machine learning technology. Progent can help you with every aspect of Google Cloud Platform integration including requirements analysis, readiness assessment, architectural design and review, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security.

Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top information security companies to deliver web-based management and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper level of inspection for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter. Read more about the complete ProSight series of low-cost network management outsourcing services for small and medium-size businesses.

Get in Touch with a Progent Computer Consultant
To see how you can get in touch with a Progent computer consultant for remote or on-premises support in #(state), call 1-800-993-9400 or go to Online Network Help.



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    Progent is convinced that a well architected and executed network is a vital piece for accelerating any firm's success, and we follow this credo in our corporate network environment. We have created a zero-downtime virtual office infrastructure that enables Progent's in-house consultants and certified contractors to offer rapid and efficient service, collaborate easily on challenging projects, and gain from career and private growth from being a member of a dynamic business ethos of self motivation and freedom.

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    Help and Support Intune Policy Settings

    Progent's Intune consultants can help you to assess the business case for adopting Intune for administering your mobile computers including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Google Android. Progent's Intune consultants can help your company to configure security and compliance policies, plan and deploy test systems to evaluate the appropriateness of Microsoft Intune for your network, install Intune throughout your IT ecosystem, combine Intune with SCCM for unified change management, and troubleshoot your Intune solution.

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    System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network management products and is intended to offer a centralized mechanism for configuring and administering virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to migrate efficiently from older releases of VMM, develop processes for building and deploying VMs and hosts, design fault-tolerant scale-out clusters, integrate your private cloud infrastructure with public clouds, set up virtual switches, write and debug PowerShell scripts, and help you assess the strategic advantages of new capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's hypervisor professionals offer advanced Hyper-V consulting and VMware vSphere support.

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