Delaware Computer Support Services
for Small and Medium-size Business Networks:
Online Help and Troubleshooting
For small office computer networks located throughout the state of Delaware, Progent's Microsoft and Cisco certified technical experts can provide online help and remote troubleshooting to resolve your network systems troubles quickly and affordably. Progent has acquired world-class skills, sophisticated tools, and support databases to troubleshoot and fix network problems while avoiding the high cost and time delays normally associated with on-site technical service calls. In case your Delaware small business is situated outside of the larger urban areas such as Wilmington, Dover, or Newark, your nearby network support options may be limited in expertise, or not available during urgent situations. This results in a computer network that is unusable or causing efficiency loss due to technical problems going unresolved for too long. Progent's staff of seasoned network professionals average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a wide variety of technical projects for a varied range of customers. This means you get not only the technical expertise needed for the job, but an expert with field proven methods for applying that expertise to deliver efficient network solutions.
Fortinet FortiGate Firewall Integration Experts
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering best-in-class performance for SSL inspection. Progent's Fortinet FortiGate firewall consultants can assist you to integrate your Fortinet FortiGate firewalls to protect your IT assets at the enterprise edge, within the data center core, at branches, and in the cloud. To learn more, see Fortinet FortiGate firewall experts.
Disaster Recovery/Business Continuity Planning Consulting Services
Progent offers advanced online expertise for business continuity planning, validation, and training to assist you to prepare for potential disasters, minimize service disruption for your essential network functions, avoid data loss, and meet examiners' letters and business obligations. Progent's business continuity experts can team with your management and network administration group to perform risk analysis, identify interdependencies, identify human and physical assets needed to run your organization, determine crucial IT functions and specify allowable recovery times, select hot backup sites, set up secure offsite connectivity for crucial workers, implement notification systems and define responsibilities for personnel, write a complete recovery and test plan, and train key people to execute your agreed upon solution. Progent's Windows Server 2019 high availability (HA) cluster experts and Windows Server 2016 disaster recovery/business continuity experts can help you to design and build an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments using failover cluster tools field-tested in Microsoft's Azure public cloud.
Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 consulting experts can deliver a variety of consulting services to help companies of all sizes to support, manage, and troubleshoot networks that include desktops, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration help and Windows 11 deployment help.
Eliminate Dependence on Freelance Consultants
By developing a partnership with a full-service IT consulting and support company such as Progent rather than with a freelance consultant, you are assured fast availability of experienced professionals whenever you require them. You do not have to be concerned that sickness, training, time off, or conflicting jobs with other customers will leave you with no help when you have an emergency.
Best Practices Applied by Seasoned Engineers
Many businesses situated away from areas with plentiful expert consultants utilize poorly trained or unseasoned local resources for vital network support services. This can produce a network that is undependable or inefficient. Progent’s team of Microsoft and Cisco certified consultants average more than ten years of hands-on industry background, in the trenches of network support, performing a wide range of technical tasks for a broad mix of customers. This means that with Progent you receive not just expert technical skills, but an engineer who follows computer industry leading practices in using those skills to resolve actual business network issues efficiently and in a repeatable way.
Cisco Wireless VoIP Phone Integration and Troubleshooting
Successful integration of Cisco's wireless IP phones typically requires that you configure and optimize many key pieces of your Wi-Fi infrastructure such as wireless access points, routers, wireless LAN controllers, and network management software. Progent's Cisco wireless VoIP phone configuration consultants offer remote and onsite assistance to help your organization create and manage a Cisco wireless VoIP phone deployment by delivering integration services that can range from debugging the configuration of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.
Cisco IOS Update Support
If your network incorporates Cisco appliances, you may be running an outdated release of Cisco IOS, the network OS used in almost every Cisco router and the latest switches from Cisco. Cisco often publishes upgrades to IOS to fix bugs, plug security gaps, or improve functionality. However, updating IOS or other Cisco OS platforms can be a challenge, depending on your Cisco appliance and your system infrastructure. For example, there could be limited internal Flash storage that might cause a new OS version to execute improperly. Progent's Cisco CCIE network engineers offer a wide variety of services related to upgrading Cisco IOS or other Cisco software platform like IOS EX, CallManager or Unified Communications Manager (CUCM). Progent can run inventories of your router software, recommend appropriate upgrades, prepare Cisco appliances, transfer images/, activate and test your update, tune performance, troubleshoot issues, and teach your IT staff how to take advantage of any important new functions.
Cisco Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, an integrated extension of Cisco Unified Communications Manager (CUCM), is a converged voice messaging system that promotes collaboration by offering flexible set of alternatives for accessing voice messages within a framework that is simple to deploy and manage. Cisco Unity Connection lets you read and manage your voicemail messages from your Exchange inbox, web browser, Cisco Jabber messaging integration platform, a Cisco Unified IP endpoint, a smartphone, or a tablet. Unity Express (CUE), available in certain Cisco ISR routers, provides cost-effective voicemail, unified messaging, interactive voice response (IVR), and greeting services for small to medium businesses (SMBs) and enterprise satellite locations with up to 500 users. Progent's Cisco-premier CCIE network consultants offer Cisco Unity Connection and Unity Express (CUE) configuration and technical support services to ensure that your CUE solution gives you the highest possible competitive advantage.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified cybersecurity experts can assist businesses of all sizes with any aspect of information system security. Progent can help create efficient security systems that protect a small business from modern malware attacks or Progent can design, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate onsite, online, and mobile users accessing IT resources spread across multiple physical sites and various clouds.
MS Exchange 2019 Planning and Configuration Services
Progent can assist your organization in any facet of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Hyper-V; configuring hardware load balancing; building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with M365; and setting up Outlook clients. For details, visit Progent's Microsoft Exchange Server 2019 deployment services.
Microsoft Windows Server 2019 Upgrade Support
Progent's Microsoft Gold-certified Windows Server 2019 experts can assist your company to plan and carry out an efficient upgrade to Windows Server 2019 using a self-hosted system architecture or a hybrid model that combines cloud-hosted Windows Server Online with on-prem Windows Server 2019. For details, visit Windows Server 2019 migration consulting.
Security Protection Expertise for At-Home Workers
Progent can help small and medium-size organizations to install security defense solutions and provide cleanup expertise required for work-from-home employees. For information about Progent's endpoint security protection consulting services for teleworkers, go to endpoint device security defense expertise for a remote workforce.
Talk to a Progent Network Consultant
To find out how you can access a Progent computer consultant for online or on-premises help, phone
An index of content::
Computer Consulting wireless VoIP phone integration
Cisco Certified Experts wireless IP phones and CUCM Network Consultant
Progent's Cisco Wi-Fi IP phone configuration experts can provide remote and onsite assistance to help you create and manage a Cisco wireless IP phone deployment by providing services that can range from debugging the configuration of a wireless IP phone or access point to offering project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.
Microsoft Experts Remote Monitoring and Reporting Computer Engineer
System Center Operations Manager Online Troubleshooting
Small to mid-sized companies can now get all the advantages of Microsoft Operations Manager 2007 and also have fast access to Progent's Microsoft certified IT support experts. With Progent's economically priced network support programs, mid-size organizations can select a simple co-sourcing package based on Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent supports Operations Manager 2007 to provide small business information systems enterprise-class availability, security and productivity.
domain expiration management Engineer
ProSight password management Consultancy
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to half of the time spent looking for vital information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you're making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it.
Top SQL 2008 Analysis Services Professionals
SQL Server 2008 Integration
Progent's Microsoft-Certified SQL engineers offer a range of services to assist small businesses to design, implement, manage, and repair SQL 2008 systems so that they receive the optimum business advantage from Microsoft's advanced database management platform. In addition, Progent offers consulting expertise for network infrastructure, enterprise-wide security, and custom software development to optimize the business benefit of your SQL Server 2008 network.
Sharepoint Server Computer Support Consultants
Emergency Sharepoint Services System Consultant
Progent's Microsoft-certified consultants offer computer help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can show you how to design, integrate, troubleshoot and manage the entire family of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Technology Consulting Services Exchange 2016 Migration
Microsoft Exchange 2016 Upgrade Planning Information Technology Consulting
Progent can assist you in all phases of your migration to Exchange Server 2016 such as planning HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; specifying mass storage capacity required for your virtual machines (VMs), databases and logs; setting up hardware load balancing for high-availability client access services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Microsoft Expert Dynamics GP Refreshable Excel Reports Contract Programmer
Dynamics GP Customization Consultancy
Dynamics GP/Great Plains accounting includes analysis and reporting capabilities that allow you to track all operations, sales and expenses, and market patterns with built-in drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can help you design reports that let you understand your business more thoroughly, turning uncooked data into useful management information. Progent can enhance your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to deliver specialized business application development and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains.
24x7 Solaris Migration
Upgrade Solaris-Windows
Progent can help you to plan and implement a smooth transition from a Sun Solaris-powered IT system to a network based on Windows and capable of supporting Microsoft's powerful office productivity products, business applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and application experts can assist you to preserve your information and minimize business discontinuity by designing an efficient migration plan that protects your current investments in Sun Solaris application and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include analysis of existing environment, transition strategy and validation, MS Exchange migration support, information and application software porting, and processor and storage system migration and economization.
Small Business Security Consulting Services
Top Rated Small Office Technical Support Organizations
Progent delivers the services of Microsoft and Cisco-Certified IT support professionals to offer customers affordable ways to help companies optimize the benefits of Microsoft and Cisco products. For environments that range from small offices to nationwide corporations, Progent's expert engineers can show you how to improve your information system's e-mail infrastructure, security, availability, performance, and system administration.
Remote Monitoring and Reporting Online Help
Monitoring and Reporting Online Troubleshooting
Mid-sized companies can get all the advantages of System Center Operations Manager and have fast access to Progent's Microsoft and Cisco Certified network consulting experts. With Progent's affordably priced network service programs, medium-size organizations can select a basic co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, proactive warnings, comprehensive reporting, Help Desk support, and remote troubleshooting. For companies with line-of-business environments who need high availability networking, Progent offers a complete 24x7 outsourcing package. Progent supports Microsoft Operations Manager 2007 to provide mid-size company information systems world-class reliability, protection and productivity.
Cloud-managed Email Security Consultancy
Consultant Services Email Scoring Thresholds
Progent's ProSight Email Guard uses the technology of leading data security companies to provide centralized control and comprehensive security for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, DLP, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.
High Availability Interoffice Connectivity Consultant
Fault-tolerant Interoffice Connections Support
Progent's non-stop interoffice connectivity and 24x7 system connection consultants can help small businesses create zero-downtime Interoffice connectivity via redundant system architectures with transparent failover. Progent's Cisco Certified Internetwork Experts can design and deploy high-availability Inter-office networks supported by non-stop EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how multi-path connections and transparent fail-over offers economical non-stop interoffice networking.
Exchange 2003 to Exchange 2010 Upgrade Engineer
Engineer Microsoft Exchange Server Migration
Progent's Microsoft-certified engineers can provide low-cost remote and on-premises support to implement your upgrade to Microsoft Exchange 2010, generate thorough documentation of your new messaging environment, educate your IT team and end users to get them ramped up rapidly on Exchange Server 2010, and offer ongoing management services and technical help. Progent can also help you migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.
SCCM 2012 Intune Integration IT Consulting
SCCM 2012 Device Management Professionals
Progent's Microsoft-certified consultants can assist your business to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to Configuration Manager 2012 from a legacy change management platform or help you to modify your current SCCM 2012 environment to support your evolving business requirements. Also, Progent can help you to create a software foundation that extracts the most value from SCCM by providing advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Select Topic: