For small company computer networks located in the state of Delaware, Progent's Microsoft authorized professionals can provide remote phone assistance and remote troubleshooting to resolve your computer system problems quickly and cost effectively. Progent has developed enterprise-class skills, advanced software tools, and support knowledge bases to troubleshoot and fix IT problems without the high cost and delays normally associated with on-site service calls.
If your Delaware company is situated outside of the larger metro areas such as Wilmington, Dover, or Newark, your nearby network systems support options may be limited in expertise, or unavailable during urgent situations. This can result in a computer network that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís staff of seasoned network consultants average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a extensive variety of technical tasks for a broad range of customers. This means you obtain not only the technical competency needed for the task, but a consultant with proven methods for applying those skills to provide affordable network solutions.
Oracle Administration Services and Application Development
Progent offers online access to an Oracle expert for Oracle DBA support or an Oracle application developer. Progent can assist your business to create efficient mechanisms for key Oracle DBA tasks such as performance tuning, backup/recovery strategies, and database protection, or train your IT staff how to follow industry leading practices for simplifying major administration procedures. Progent can also offer the support of a PL/SQL programmer to assist you to build, tune, troubleshoot, or port Oracle applications that can range from forms to data-driven web sites. Progent offers skill using Oracle SQL Developer, SQL *Plus, and JDeveloper and can also assist you to tune existing SQL programs using Oracle's SQL Tuning Advisor and SQL Access Advisor.
CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to validate a consultant's ability to design, implement, and support IS controls to reduce network risk. Progent can provide the services of a CRISC-certified risk management expert to assist you to develop and carry out a risk management plan based on leading practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines.
NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or onsite NetApp SAN consulting services for NetApp's complete family of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN storage solutions supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and troubleshooting. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN deployments efficiently following industry best practices.
Apple iPhone and iPad Integration
Progent's iPhone and iPad integration consultants can provide cost-effective online consulting to assist your business to plan, deploy, and troubleshoot any facet of your iOS and Windows integration efforts and is available for quick jobs to help you through occasional technical bottlenecks or long-term engagements to help you finish business-critical initiatives on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or support a highly available, secure and scalable network infrastructure that aligns with your mode of computing. Progent also offers online and on-premises training for individuals or groups to show you how to manage and use your iOS devices in a safe, team-oriented environment that optimizes the business value of your information network.
Disaster Recovery/Business Continuity Planning Consulting Services
Progent can provide high-level remote consulting for disaster recovery/business continuity planning, validation, and training to help your company to prepare for possible catastrophes, reduce downtime for your most critical network functions, eliminate data loss, and meet examiners' letters and contractual requirements. Progent's business continuity experts can team with your management and IT administration staff to perform risk evaluation, identify interdependencies, specify human and physical assets needed to run your business, determine key network functions and define allowable recovery times, qualify hot backup sites, set up safe offsite connectivity for key employees, implement emergency notification mechanisms and define duties for personnel, document a complete recovery plan, and provide training for key people to execute your business continuity plan. Progent's Windows Server 2016 disaster recovery consultants can show you how to create an affordable disaster recovery/business continuity solution for hybrid cloud deployments using failover cluster technology field-tested in Microsoft's massive Azure public cloud.
ProSight DPS Managed Backup
Progent's ProSight Data Protection Services cloud backup and disaster recovery offers small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup processes and enables fast recovery of critical data, applications and VMs that have become lost or damaged due to component breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical data. Learn about the entire ProSight series of low-cost managed services for small organizations.
ProSight IT Asset Management for Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect data about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By updating and organizing your IT documentation, you can save as much as half of time wasted looking for critical information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether youíre planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it. Learn about Progent's ProSight suite of managed IT services for small organizations.
Progent's Integration Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can broaden their market, lower their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and get to market quickly.
Design and Deployment Consulting for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified consultants can provide Cisco Aironet Wi-Fi AP configuration support and Cisco wireless controller consulting so you can benefit from the IEEE 802.11ac Wave 2 WiFi specification to get three times the performance for your Wi-Fi network while increasing the coverage area.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP trunk consultants and CUBE configuration consultants can assist organizations of any size to design, deploy, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent offers cost-effective remote or on-premises support to help you to migrate smoothly to a productive unified communications environment that delivers accelerated return on investment. Progent's certified Microsoft collaboration consultants can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business and Lync for access to a SIP PSTN trunk.
Exchange 2013 Upgrade Services
Exchange 2013 incorporates significant improvements to the capabilities of Microsoft Exchange Server 2010 and delivers important new features as well as a revamped structure. These improvements favorably impact vital facets of IT like manageability, high availability (HA), security, operational costs, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can deliver online or on-premises support to assist your organization to administer, tune and troubleshoot your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you move to a more current release of Exchange Server in a local, cloud-based, or hybrid deployment model.
Cisco Unified Messaging and Collaboration Consulting
Progent can provide online or onsite help from a Cisco Certified Internetwork Expert (CCIE) consultant to help you to plan, deploy, manage and repair unified communications environments built on Cisco Unified Communication technology in an in-house, cloud-based, or hybrid cloud environment. Progent's Cisco-certified Unified Communications engineers have in-depth backgrounds helping organizations of all sizes to build advanced collaboration solutions by providing services such as Unified Communications Manager and CallManager system design and deployment, IP voice and video phones configuration, and Cisco wireless VoIP phone deployment. Progent's consultants can help you with Cisco's entire portfolio of Unified Communications applications like Jabber, WebEx Meeting Center, Cisco Unity Express (CUE), Unified Contact Center Express (CCX), and Unified Mobility.
If you want to revamp your corporate web, develop internal Webs for applications like human resources or employee education, establish a powerful Web presence for a new venture, or create enterprise-class, data-driven web applications, Progent can provide talented and seasoned web architects and programmers. Progent's consultants can also assist your company to support your web environment by designing and managing a secure, dependable server and connectivity environment featuring remote and mobile access. Services available through Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and one-on-one classes for popular web authoring tools. For data-intensive web sites, Progent offers the services of certified Microsoft SQL Server developers, Oracle developers and database administrators, and MySQL consultants.
Consulting Services for SCOM 2016
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and dependable uptime for key applications by offering unified, cross-platform monitoring of IT infrastructure installed throughout local systems and cloud environments. Progent's consulting group offers world-class remote and onsite support to help businesses of all sizes to design, implement, tune, update and repair Operations Manager 2016 solutions. Progent's SCOM 2016 consulting experts can assist you to move to SCOM 2016 from earlier versions or from other IT infrastructure monitoring products, or integrate multiple monitoring tools into a unified IT management ecosystem. Progent can also show you how to expand your Operations Manager 2016 scope to incorporate resources hosted on public clouds by delivering Microsoft Azure consulting and Amazon AWS hybrid cloud solutions.
Get in Touch with a Progent Computer Consultant
To find out how to get in touch with a Progent computer support expert for online or on-premises help in , call 1-800-993-9400 or visit Online Computer Help.