For office computer networks located anywhere in the state of Delaware, Progent's Microsoft qualified technicians can provide phone help and remote troubleshooting to fix your network systems troubles quickly and affordably. Progent has developed world-class skills, software utilities, and support databases to troubleshoot and resolve computer network problems while avoiding the expense and delays associated with on-site technical service visits. In case your Delaware business is situated beyond the larger metro areas such as Wilmington, Dover, or Newark, your nearby computer network support choices may be limited in technical capability, or unavailable during urgent situations. This can result in a computer network that is unusable or causing productivity loss due to technical problems persisting for too long. Progent's team of network professionals average more than 10 years of real-world computer industry experience, in the trenches of network systems support, performing a large variety of technical projects for a varied range of customers. This means you get not just the technical competency needed for the task, but an expert with demonstrated methods for applying that expertise to provide affordable network solutions.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned VoIP experts can provide Cisco UC560 consulting services to help you to manage your legacy UC500 VoIP system or plan and implement a smooth migration to a current IP telephony and voicemail solution.

Android Smartphone and Tablet Integration
Progent's Android smartphone integration expertise have years of background providing online and onsite support for businesses of all sizes who need to incorporate Android phones into their IT networks so that users can be productive while on the go. Progent has the range of know-how to solve technical problems that span numerous manufacturers and that represent a mix of older and current information technology. Progent offers cost-effective online technical support to help you with any aspect of designing, deploying, managing and troubleshooting your BYOD environment. Progent can deliver as-needed support to help you to resolve especially stubborn IT issues, or Progent can provide outsourced or co-sourced project management support to ensure that you finish strategic IT initiatives on schedule and within budget. Progent can assist with local, cloud-based, or hybrid network environments and offers support for all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one training to show you how to manage and use Android phones securely and productively.

NetDocuments Consulting Support
NetDocuments is a leading cloud-based document management system (DMS) built specifically for the legal profession. Progent can provide the services of NetDocs consultants who can provide expert advice to assist your organization to plan, configure, manage, tune, or troubleshoot a DMS solution based on NetDocuments. For details about Progent's support services for NetDocs, refer to NetDocuments DMS expert support.

Software/Firmware Update Management Consultants
Patch management includes applying software updates to operating systems and applications, physical and virtual servers and endpoints, peripherals like printers, network infrastructure appliances like switches and Wi-Fi APs, and IoT devices such as alarms and health monitors. Prompt and properly managed patching optimizes cybersecurity, regulatory compliance, availability, and capability. Sporadic patch management can cause security vulnerabilities, compatibility problems, sluggish or inconsistent responsiveness, unnecessary downtime, or unavailability of key functions. Progent's managed services for patch management provide organizations of all sizes a versatile and affordable option for assessing, validating, scheduling, applying, and tracking updates to your ever-evolving IT network. For more information, visit Progent's software update management service plans.

Consulting Expertise for Microsoft Dynamics and Dynamics 365 Accounting and ERP/MRP Platforms
Progent's Experts Team provides help in Microsoft financial and ERP/MRP software, allowing you to create cost effective and cohesive IT solutions that address the specific requirements of your business. Progent's application developers offer a range of services including Microsoft Dynamics 365 Finance and Supply Chain (formerly Dynamics AX) enterprise resource planning consulting services, Microsoft Dynamics GP Accounting Software training and programming, MS Dynamics 365 Business Central/NAV ERP software support, Microsoft Dynamics Solomon accounting software migration and support, and Microsoft Commerce/RMS deployment.

Consulting Services for SCOM 2016
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and dependable availability for key workloads by offering centralized, cross-platform tracking of physical and virtual resources deployed across on-premises datacenters and private and public clouds. Progent's consulting group can provide advanced online and onsite expertise to assist organizations of any size to plan, implement, tune, enhance and troubleshoot Operations Manager 2016 deployments. Progent's Operations Manager 2016 consultants can assist you to migrate to Operations Manager 2016 from earlier releases or from other monitoring products, or combine multiple monitoring systems into a unified IT management ecosystem. Progent can also show you how to extend your SCOM 2016 environment to include resources hosted on public clouds by delivering Azure integration and Amazon AWS hybrid cloud solutions. In addition, Progent's consultants can help you migrate from SCOM 2016 to more current releases such as SCOM 2019 and SCOM 2022 .

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection services offer ultra-affordable multi-layer protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies packaged within a single agent accessible from a single control. Progent's security and virtualization consultants can assist you to design and configure a ProSight ESP environment that addresses your company's unique requirements and that allows you demonstrate compliance with legal and industry data security standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for urgent action. Progent can also help you to set up and verify a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built hardware storage device manufactured by Barracuda or a virtual appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup protects vital company data produced locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting services to help you to design, integrate, manage and repair a BDR solution built on Barracuda Backup. For additional information, visit Barracuda Backup and disaster recovery consulting.

Design and Deployment Support for Cisco's Wi-Fi Products
Progent's Cisco-certified wireless experts offer in-depth support for Cisco's Wi-Fi technology by providing services that includes Cisco Aironet wireless access point consulting, Cisco Small Business Wi-Fi APs consulting services, Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E 802.11ax access points system design, deployment, and management consulting, Cisco Meraki wireless AP integration and consulting support, and Cisco Wi-Fi controller expertise.

CCIE-certified Network Management Consultants
Progent's Cisco certified networking experts can help your company to run Cisco's management utilities including Cisco DNA Center and Meraki Dashboard to create a cloud-based, on-prem or hybrid network management system that delivers advanced security and compliance, uptime and recoverability. To find out more, visit Cisco CCIE-certified networking management experts.

Get in Touch with a Progent Computer Consultant
To find out how you can contact a Progent computer consultant for remote or on-premises expertise, call 1-800-993-9400 or visit Online Computer Help.



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