For small company network systems located throughout the state ofDelaware, Progent's Microsoft certified engineers can provide remote phone assistance and remote troubleshooting to solve your computer system troubles fast and affordably. Progent has developed enterprise-grade skills, sophisticated utilities, and support databases to identify and repair computer network problems without the expense and delays normally associated with onsite service visits.

If yourDelawaresmall business is located outside of the larger urban areas such asWilmington, Dover, or Newark, your nearby network support options may be limited in technical expertise, or unavailable during a crisis. This can result in a network that is unstable or causing productivity loss due to technical problems continuing for too long. Progentís team of expert network engineers average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a broad variety of technical tasks for a varied range of customers. This means you obtain not just the technical know how needed for the task, but a professional with field proven methods for applying that expertise to provide excellent network solutions.

SonicWall Firewall Consultants
Progent's SonicWall firewall consultants can show you how to integrate, manage, and tune SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into an end-to-end security plan and build security into your business operations. To learn more, visit SonicWall-certified firewall consultants.

Oracle Database Administration Support and Application Development
Progent offers affordable access to an Oracle consultant for Oracle database administration support or an Oracle application programmer. Progent can assist you to develop efficient mechanisms for critical Oracle database administration tasks including database tuning, backup/recovery processes, and information security, or train your IT personnel to use industry leading practices for streamlining various administration tasks. Progent can in addition offer the support of a PL/SQL developer to help your company to design, test, enhance, or port Oracle applications that can range from forms to database-powered web commerce sites. Progent has skill using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to tune current SQL code using Oracle's SQL Tuning Advisor and SQL Access Advisor.

Eliminate Dependence on Freelance Consultants
By developing a partnership with a full-service IT consulting and support company like Progent as opposed to an individual freelance consultant, your company is assured fast availability of capable experts when you need them. You do not have to worry that illness, training, vacations, or conflicting priorities with other customers will cause you to be without support during a crisis.

Disaster Recovery/Business Continuity Planning Consulting Services
Progent can provide high-level remote expertise for disaster recovery/business continuity planning, testing, and training to assist your company to prepare for potential disasters, minimize downtime for your most critical network functions, avoid data loss, and meet examiners' letters and business requirements. Progent's business continuity experts can work closely with your management and IT administration staff to perform risk analysis, define dependencies, specify the assets needed to operate your organization, prioritize key IT services and define allowable recovery times, select colocation sites, configure safe offsite access capability for key workers, implement emergency notification mechanisms and define responsibilities for personnel, document a complete recovery and test plan, and train key people to execute your agreed upon plan. Progent's Windows Server 2019 high availability (HA) cluster consultants and Windows Server 2016 disaster recovery consultants can show you how to design and build an affordable disaster recovery solution for multi-site or hybrid cloud environments utilizing failover cluster tools proven in Microsoft's Azure cloud.

World-class Cisco Help from Expert CCIE-certified Engineers
Progent is the leading source of easy, immediate, and affordable access to Registered Cisco CCIE consultants. CCIEs are highly-qualified network experts who are awarded this top-level classification only as a result of strenuous examination by Cisco. CCIEs are able to resolve the most complicated issues associated with network planning, implementation, repair, and maintenance. Progentís CCIE experts work closely with Cisco engineers in analyzing problems with Cisco's IOS software and developing workarounds or acquiring patches to correct problems. Progent offers fast contact with a CCIE by phone so that you can receive immediate help for tough network problems that are affecting worker efficiency but are outside the expertise of your local IT service resources.

Collaborative Applications Support Services for Teleworkers
Progent can help small and medium-size companies to set up collaborative applications such as SharePoint and Teams to permit their remote workforce to benefit from productive interaction with colleagues and other stakeholders. To find out about ways Progent's experts can help businesses to install and manage collaborative software for teleworkers, refer to collaborative solutions support services for an at-home workforce.

Citrix XenServer Virtualization Consulting Support
Progent's Citrix certified XenServer engineers can assist your company to understand the strategic advantages of XenServer as well as additional Citrix products, and can assist you to design, test, implement, troubleshoot, and maintain a XenServer installation. Progent can in addition analyze your existing Citrix technology deployment and help you to optimize consolidation, responsiveness, protection, uptime, and disaster recovery.

Exchange 2013 Upgrade Services
Microsoft Exchange Server 2013 includes major improvements to the functionality of Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped architecture. These improvements affect key IT areas including ease of administration, high availability (HA), security, operational costs, teamwork, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can provide remote or onsite support to help you administer, tune and debug your Exchange 2013 environment. Progent also offers Exchange 2019 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more current release of Exchange Server in a local, cloud-hosted, or hybrid deployment.

Cisco Unified Messaging and Collaboration Consulting
Progent offers online or on-premises access to a Cisco Certified Internetwork Expert (CCIE) engineer to help you to plan, install, manage and repair unified communications environments based on Cisco Unified Communication products in an in-house, distributed, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have extensive experience assisting organizations of all sizes to build collaboration ecosystems by delivering services such as Cisco Unified Communications Manager (Unified CM) and Cisco CallManager system design and deployment, VoIP phones setup, and wireless IP phone deployment. Progent's consultants can help you with Cisco's entire portfolio of UC applications like Cisco Jabber, WebEx, Cisco Unity Express (CUE), Cisco Unified Contact Center Express (CCX), and Unified Attendant Console.

Security Inventory Scanning for Small Businesses
Progent has put together two low-cost service packages designed to enable small businesses to get an objective network security assessment from a premier security engineer. With Progent's External Network Security Inventory Checkup, an engineer runs a comprehensive examination of your network from beyond your company firewall to uncover potential risks in the security profile you expose to the outside world. With Progent's Internal Security Inventory Scan, a security expert runs a system scan from a secure computer within your firewall to assess the risk to inside attacks. Both security inventory packages are set up and run from a protected external site.

Get in Touch with a Progent Computer Consultant
To see how you can get in touch with a Progent network support expert for online or onsite support, phone 1-800-993-9400 or go to Online Computer Support.



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    SharePoint Workspace 2010 Specialist

    Progent's Microsoft engineers can provide affordable remote technical support and development services to help your business to design, deploy, administer, and maintain Microsoft SharePoint 2010 installations that can include web sites that can function as intranets, extranets, document management applications, blogs, data warehouses, business information systems, enterprise-wide search, Visio-driven workflows, and other utilities to promote and enhance teamwork. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's familiar office productivity applications like Excel, Word, PowerPoint, and Project. Progent can assist your business to migrate from previous releases of SharePoint or move a mix of web applications into a unified and easy-to-manage SharePoint 2010 solution.

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