For office network systems located throughout the state ofDelaware, Progent's Microsoft and Cisco qualified consultants can provide phone assistance and troubleshooting to fix your computer network problems quickly and cost effectively. Progent has developed top-notch skills, sophisticated utilities, and support knowledge bases to troubleshoot and resolve IT problems while avoiding the cost and time delays associated with onsite technical service visits.
If yourDelawareorganization is located beyond the larger metropolitan areas such asWilmington, Dover, or Newark, your nearby computer network support choices may be limited in technical capability, or unavailable during a crisis. This results in a computer network that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís staff of network consultants average more than ten years of real-world industry experience, in the trenches of IT support, performing a large variety of technical projects for a diverse range of customers. This means you obtain not just the technical competency needed for the job, but a professional with demonstrated methods for applying those skills to deliver efficient network solutions.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management service offers comprehensive hosting of a small organization's servers in an environment that gives the highest level of availability and expandability and is in addition simple to move to another host. Progent's Private Cloud hosting services are based upon proven virtualization architectures that allow small businesses with multi- platform environments to economize significantly on the expense of capital investments, system maintenance, and IT administration while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility. Find out about Progent's ProSight portfolio of managed services for small organizations.
Easy Payment Options
Progent's easy payment alternatives for Temporary Chief Information Officer Services
Progent can supply businesses with an information management expert who can serve as a part-time CIO. This experienced technology executive can offer strategic direction to assist you to integrate appropriate IT products to improve business processes so they align more closely with your business goals. Your company can create and install a well conceived information technology strategy without incurring the cost of a full-time Chief Information Officer. Vital services Progent's temporary CIO can carry out include strategic planning, planning technology budgets, creating and tracking models for TCO and ROI, optimizing workflows, negotiating with vendors, establishing security and compliance policies, monitoring service level agreements, automating network administration, patch management, network asset documentation management, and disaster recovery/business continuity planning.
ProSight Network Audits for Evaluating Network Health
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to get an unbiased assessment of the health of their information system. Based on some of the leading remote monitoring and management platforms available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a cleaner and more secure AD implementation. Both versions also provide the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include simpler management, better compliance with government and industry security regulations, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and less downtime. For details about ProSight Network Health Checks and to see sample reports, go to ProSight Network Audits.
Progent's Test and Design Lab at the Herakles/QTS Data Center
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center in Sacramento is available for testing mission-critical applications, developing cost-effective system upgrade methodologies, evaluating and optimizing performance, designing or verifying disaster recovery solutions, resolving compatibility problems, and building training systems for the latest products and technologies. For Progent customers who lack adequate internal resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping vital network initiatives on schedule.
Progent is a Microsoft-certified Partner
Since Progent is a Certified Partner for Microsoft, each Progent engineer has access to the technology and educational resources needed to provide the best computer support available. Progent's network outsourcing, Help Desk, Office 365 deployment support, and application development services allow small and midsize business clients to benefit from the broad array of skills associated with the IT departments of large organizations without the significant cost and hassle of building and managing a self-sufficient in-house network support group.
Data Protection Consulting Services for At-Home Workers
Progent can help small and mid-size businesses to plan, deploy, validate and troubleshoot backup/restore technology for remote workers. For details about Progent's backup/restore consulting services for an at-home workforce, visit data protection expertise for telecommuters.
Integration Help for Office 365 Apps and Cloud Services
Office 365 is Microsoft's expanding family of productivity programs and cloud-hosted services available on a monthly or annual subscription basis. Office 365 applications and cloud services are available in a variety of subscription plans targeted at markets from students and households to global enterprises. Progent offers quick and affordable remote access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Google Android platforms. Progent can assist your business to understand the many subscription plans available with Office 365 and integrate your network with Office 365 so you realize top business value. Progent's Office 365 integration consultants support cross-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also assist you to build and manage hybrid ecosystems that seamlessly integrate local and cloud products and services.
Responsiveness of Progent's TRC for Remote IT Support
Progent's Technical Response Center is dedicated to delivering the best quality of online IT support services available for emergency and non-critical issues. For urgent issues that affect many users, crucial people, or a mission-critical program, the Technical Response Center is set up to engage within an hour. For non-critical problems, the TRC will within two hours. Regardless of criticality, your trouble ticket will be generated quickly and accurately, You will receive an acknowledgement from the ticketing system, and the TRC will contact you regarding each resolved problem to make sure you are comfortable with the results and ready to close the trouble ticket. Learn more details about Progent's TRC Customer Commitment.
Microsoft SharePoint Server Consultants
Progent's Microsoft-certified Microsoft SharePoint Server 2013 specialists, Microsoft SharePoint 2010 developers and SharePoint 2007 experts can assist you to rationalize the economic case for implementing the current release of Microsoft SharePoint, consult with you on the most appropriate version of SharePoint for your application, provide setup and integration expertise, assist you to install Microsoft SQL Server as a supporting database, optimize your network integrity, integrate your standard and customized application programs to operate with Microsoft SharePoint Server, develop a comprehensive security plan that includes portal solutions, and provide maintenance and Call Center services.
MS SQL Server Application Development
Progent's SQL Server developers can assist your organization to build and support applications based on Microsoft's SQL Server RDBMS. Progent follows industry best practices to build scalable, manageable SQL Server database applications and is able to team with a client's IT staff to deliver projects in a timely and cost-effective manner. Progent for can help you to create SQL Server solutions by providing a wide range of professional services including specification of features and scope, data tier architecture, data integrity, T-SQL coding, software configuration, capacity planning, performance tuning, backup and restoration strategies, clustering and virtualization, consolidation of stored procedures, synchronization mechanisms, security, and fault tolerance.
Apple macOS and OS X Consulting
Progent's experts offer Apple macOS and OS X users a variety of IT services such as remote Mac desktop help, expertise with Mac applications, Outlook for Mac and MS Exchange integration, Mac security and connectivity consulting, co-existence between Mac and Windows environments, and individual training. For IT networks based solely on Apple macOS and OS X or for systems incorporating a mix of Apple macOS and OS X, Linux, and Windows-powered servers and workstations, Progent has the background and knowledge to deal with the challenge of designing, installing, and maintaining a network infrastructure that is reliable, safe, fast, and supportive of your business objectives.
Microsoft Windows Server 2012 R2 Integration Services
Progent's Microsoft-certified Windows Server 2012 experts can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration strategies, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, train your IT management, team, create an enterprise-wide security strategy, streamline IT administration, help with creating applications, and generate and test a DR/BC plan. If you are considering migrating from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration consultants can assist you to assess the benefits of Windows Server 2016 for your environment and plan and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model.
Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology consultants offer world-class remote and onsite support and troubleshooting for Cisco's Catalyst, Nexus and Meraki families of managed switches for environments that run the gamut from small or midsize companies and campus networks to giant data centers and public clouds. Progent can assist you to implement Cisco's rapidly improving switch technology to achieve the speed, expandability, availability, virtualization support, security and manageability needed by your organization. For information about Progent's consulting services for Cisco's extensive portfolio of Catalyst switches, see Catalyst switch consulting and troubleshooting services. To learn about Progent's support for Cisco's Nexus Series of switches, see Nexus switch support. To find out about Progent's support for Meraki switches, go to Cisco Meraki switches consulting and troubleshooting services.
Get in Touch with a Progent Computer Consultant
To learn how you can access a Progent network support expert for remote or onsite assistance, phone 1-800-993-9400 or go to Online Computer Support.