Microsoft System Center DPM 2010 Support ServicesMicrosoft has shipped System Center Data Protection Manager 2010 (DPM 2010), a comprehensive backup-and-recovery solution designed by Microsoft specifically for supporting Windows servers and workstations. System Center Data Protection Manager 2010 offers continual,transparent backup of physical and virtual computers to onsite or remote disks as well as off-line copying to tape, and permits rapid, simple-to-manage recovery of whole computers or single files. DPM's hard disk backup provides the performance and reliability required to protect your critical business information without disrupting network operations, while Data Protection Manager's tape support makes long-term archiving costs affordable and helps ensure compliance with industry or legal retention requirements.

Most small companies continue to depend on outdated, tape-centric backup and recovery technology. In case of a serious IT breakdown, this can result in substantial income loss due to extended system unavailability and, possibly, unrecoverable records. Tape-only protection solutions are vulnerable because the media is subject to mechanical wear and requires a tightly controlled physical environment. Microsoft reported a whopping 17% failure incidence when utilizing tape to back up their own production servers. Mag tape is also inherently low performance. Because of this, backup processes call for periodic downtime, recovery points are commonly separated by days instead of minutes, and the recovery process is time consuming and tricky.

DPM solves these shortcomings by using high-performance, reliable hard disks for short-term backup while restricting tape to long-term archiving. The speed of hard disks allows continual transparent backup, shrinks recovery point intervals to as low as 15 minutes, and dramatically cuts restoration time. For enhanced disk reliability, DPM supports high availability disk clusters and fault-tolerant storage arrays. Innovations with Data Protection Manager 2010 include operation with Windows 2008 Hyper-V virtualization and CSV, the option to restore individual files, DAG support for Exchange Server 2010, improved operation with SharePoint, and protection during a Live Migration process.

How Progent's Microsoft Engineers Can Assist You Integrate DPM 2010
Progent's Microsoft-certified engineers can assist your business to assess the costs and benefits of Data Protection Manager and can help you in all facets of DPM deployment. Progent can help you:

  • Determine your recovery targets and establish a backup/restore policy to accomplish them
  • Create an efficient multi-site network topology to accommodate Data Protection Manager
  • Configure Windows Server 2008, SQL Server, Exchange, and SharePoint Server to work with DPM 2010
  • Set up Storage Pools
  • Calculate and allocate hard disk space for protection
  • Plan tape rotation and management
  • Configure Protection Agents on computers on both sides of your network firewall
  • Optimize backup and recovery performance

Additional DPM Support Services Available from Progent
Progent's Cisco CCIE network experts can help you to create a resilient network architecture that is affordable to install and simple to maintain and that provides maximum availability and protection. Progent's CISSP-ISSAP security experts can assist you to produce and test a business continuity strategy that is financially sensible for your situation, provides security for your vital corporate information, and minimizes system downtime in case of a major IT failure.

Contact Progent for Support from a Microsoft-Qualified DPM 2010 Consultant
If you wish to contact Progent about technical assistance for DPM 2010 integration, call 1-800-993-9400 or visit Contact Progent.

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