Greater Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Dallas Metro Area.
Progent locations in the Greater Dallas Metro Area
||5080 Spectrum Drive
Addison, Texas, 75001
|Sales Phone: 469-317-9411
Link: Addison, TX Network Support Services
||1333 W McDermott Dr
Allen, Texas, 75013
|Sales Phone: 469-342-0443
Link: Allen, TX Network Support Services
||3710 Rawlins St
Dallas, Texas, 75219
|Sales Phone: 214-446-3777
Link: Dallas, TX Network Support Services
|Fort Worth, TX
||420 Throckmorton Street
Fort Worth, Texas, 76102
|Sales Phone: 682-499-9550
Link: Fort Worth, TX Network Support Services
||5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75039
|Sales Phone: 469-565-9652
Link: Irving, TX Network Support Services
||5700 Granite Pkwy
Plano, Texas, 75024
|Sales Phone: 469-929-2939
Link: Plano, TX Network Support Services
||550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092
|Sales Phone: 817-756-6968
Link: Southlake, TX Network Support Services
Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless smartphones were at one time among the most successful solutions for maintaining anytime-anywhere connectivity to messaging, scheduling, web-based applications, and other critical business information. Progent offers Dallas, Texas companies the expertise of BlackBerry-qualified consultants who can help organizations to manage their BlackBerry deployments or migrate efficiently to a current smartphone solution.
As the sophistication of small business IT technology has increased, and as the need for enterprise-class security, dependability, and disaster recovery has become the standard for businesses of all sizes, effective integration and support of BlackBerry solutions has grown more difficult. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small businesses often turn to outside consulting professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, eliminating the necessity for an internal BlackBerry technology expert and reducing the expense and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, combined with Progent's proven online service delivery model, provides small businesses a budget-friendly alternative for incorporating RIM BlackBerry products seamlessly into their information system.
Progent's consultants can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration tools to help you track and control BlackBerry smartphones across your company, define security policies that make sense for your company, customize mobile software, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be restored quickly and safely.
BlackBerry Enterprise Server Integration Support
The BlackBerry Enterprise Server (BES) offers companies a centralized and secure mechanism for incorporating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry Enterprise Server enables wireless BlackBerry users to access Microsoft Exchange, Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to ensure data consistency for collaborative programs such a schedules, address books, tasks, notes, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) support for Exchange, mobile workers carrying BlackBerry smartphones can have effortless access to Exchange email as well as to instant messaging-capable software via Microsoft Office Live Communications Server and Lync Server integration.
Progent's BlackBerry-certified engineers can show you how to plan, implement, and support BlackBerry BES Server so that you optimize the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the cost of maintaining mobile workers.
Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has earned certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization issues to architecting wireless workforce solutions built around BlackBerry BES Server. These BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, modifying user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your company messaging software. Progent's seasoned experts can also assist you to resolve a broad range of issues concerning synchronization, device recognition, email consistency, web browsing, wireless connections, IM, desktop software configuration, and Desktop Redirector.
As a leader in providing countrywide remote support for small company networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless support costs low and, by dealing with issues quickly, improves the efficiency of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and delete BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, set up the MDS and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, create, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, repair, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry technology include business and technology needs assessment, system architecture, roll-out strategy and execution, performance tuning, design of a fault-tolerant environment, information backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to design a wireless solution that fits within your IT budget and aligns with your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to support a BlackBerry Enterprise Server, assist you to decide which administration approach and hardware products match your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart choices about options for software editions, processors and mass storage, network design, and application configuration.
To maximize network protection, Progent's BlackBerry-certified consultant can help your company to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-qualified security engineers to perform company-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry solution.
Call or Email Progent to Get Help from a RIM BlackBerry-Certified Specialist
In order to contact Progent about consulting expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.