Greater Dallas Metro Area Contact Information:

Greater Dallas Metro Area Onsite IT Consulting
Progent locations in the Greater Dallas Metro Area

City Street Address Contact Information
Addison, TX 5080 Spectrum Drive
#1000e
Addison, Texas, 75001
Sales Phone: 469-317-9411

Link: Addison, TX Network Support Services
Allen, TX 1333 W McDermott Dr
Suite 150
Allen, Texas, 75013
Sales Phone: 469-342-0443

Link: Allen, TX Network Support Services
Dallas, TX 3710 Rawlins St
Suite 1420
Dallas, Texas, 75219
Sales Phone: 214-446-3777

Link: Dallas, TX Network Support Services
Fort Worth, TX 420 Throckmorton Street
Suite 200
Fort Worth, Texas, 76102
Sales Phone: 682-499-9550

Link: Fort Worth, TX Network Support Services
Irving, TX 5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75202
Sales Phone: 469-565-9652

Link: Irving, TX Network Support Services
Plano, TX 5700 Granite Pkwy
Suite 200
Plano, Texas, 75024
Sales Phone: 469-929-2939

Link: Plano, TX Network Support Services
Southlake, TX 550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092
Sales Phone: 817-756-6968

Link: Southlake, TX Network Support Services

Consulting Support for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry wireless PDAs were at one time one of the most popular products for maintaining mobile access to messaging, scheduling, web programs, and other vital business data. Progent can provide Dallas, Texas businesses support from BlackBerry-certified professionals who can help organizations to maintain their BlackBerry environments or migrate efficiently to a more popular mobile platform.

As the sophistication of small company networks has expanded, and as the demand for world-class security, reliability, and disaster recovery has grown to be the standard for organizations of any size, successful integration and support of BlackBerry solutions has grown increasingly difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small businesses often resort to external support professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-qualified consultants who can assist small businesses to plan, administer, and repair BlackBerry solutions economically and efficiently, dispensing with the requirement for an internal BlackBerry solutions expert and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient online support capabilities, provides small businesses an economical alternative for integrating RIM BlackBerry technology productively into their IT network.

Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and email infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to monitor and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize wireless applications, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered quickly and thoroughly.

Technical Services for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for administering large collections of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool allows Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive messages that are encrypted in transit to ensure optimum data protection. BES Server also simplifies a wide variety of vital management jobs that span from BlackBerry configuration and upgrades to wireless security and fault tolerance.

RIM BlackBerry BES Server Troubleshooting Help

Progent's BlackBerry-certified consultants can assist you to use RIM BlackBerry Enterprise Server to perform basic tasks like:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Update BlackBerry device software remotely
  • Manage client configurations with BES Server's vast library of policies

Progent's BlackBerry-certified engineers can also assist you to utilize BES Server to implement key procedures not supported by the entry-level BES Server Express. These procedures include:

  • Set up and manage BES Server's fault-tolerant infrastructure based on virtualization
  • Install BlackBerry smartphones wirelessly
  • Set custom management roles
  • Automatically track and report on the health of your solution

Progent's Online BlackBerry-Certified Support is Fast and Affordable
For companies in Dallas, Texas who require quick and affordable help from a certified RIM BlackBerry support professional, Progent delivers efficient remote help from a veteran network support staff who have delivered network solutions to companies in every state in the country. (See Progent's client testimonials.)

Remote support eliminates travel costs and allows consultants to solve technical issues quickly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in the entire range of BlackBerry solutions and offer expert support in fields including troubleshooting synchronization issues, setting up BlackBerry Enterprise Server, and creating a secure, high-availability system infrastructure for BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, troubleshoot, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry include business and network needs analysis, system architecture, deployment planning and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to create a wireless system that meets your IT budget and supports your business strategy. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist you to determine which administration model and hardware products meet your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions about options for software editions, processors and mass storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry-certified expert can help you to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security specialists to perform company-wide security vulnerability and compliance testing and recommend improvements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email environment powered by Exchange. Progent's BlackBerry-certified engineer has support skills in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and remove BlackBerry smartphone clients on Exchange Server and Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and Instant Messaging, install push and pull access control lists, control Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of environments that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent to Get Assistance from a BlackBerry-Certified Specialist
If you wish to ask Progent about technical help for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.
















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