Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
Progent locations in the Dallas Metro Area
||5080 Spectrum Drive
Addison, Texas, 75001
|Sales Phone: 469-317-9411
Link: Addison, TX Network Support Services
||1333 W McDermott Dr
Allen, Texas, 75013
|Sales Phone: 469-342-0443
Link: Allen, TX Network Support Services
||3710 Rawlins St
Dallas, Texas, 75219
|Sales Phone: 214-446-3777
Link: Dallas, TX Network Support Services
|Fort Worth, TX
||420 Throckmorton Street
Fort Worth, Texas, 76102
|Sales Phone: 682-267-0022
Link: Fort Worth, TX Network Support Services
||5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75039
|Sales Phone: 469-565-9652
Link: Irving, TX Network Support Services
||5700 Granite Pkwy
Plano, Texas, 75024
|Sales Phone: 469-929-2939
Link: Plano, TX Network Support Services
||550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092
|Sales Phone: 817-756-6968
Link: Southlake, TX Network Support Services
Consulting Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were at one time one of the most successful products for maintaining location-independent connectivity to messaging, calendars, web-based programs, and other vital business information. Progent can provide Dallas, Texas companies the services of BlackBerry-qualified experts who can assist organizations to manage existing BlackBerry environments or transition smoothly to a more popular mobile platform.
As the complexity of small business IT technology has expanded, and as the demand for world-class security, reliability, and recoverability has become the norm for businesses of all sizes, effective integration and maintenance of BlackBerry solutions has grown increasingly difficult. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small businesses frequently turn to external consulting firms who specialize in BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-qualified consultants who can help small businesses to plan, manage, and repair BlackBerry-based environments economically and efficiently, eliminating the requirement for an internal BlackBerry solutions expert and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, combined with Progent's efficient remote support model, gives small companies an economical alternative for incorporating RIM BlackBerry products seamlessly into their IT network.
Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email infrastructure work optimally with BlackBerry BES Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, set up streamlined administration utilities to enable you to monitor and support BlackBerry smartphones across your company, recommend security policies that make sense for your business, customize mobile software, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered quickly and thoroughly.
Consulting and Technical Services for BlackBerry Enterprise Server
RIM's advanced solution for managing big collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software allows Microsoft Exchange, IBM Lotus Domino, or Groupwise users to transmit and receive messages that stay encrypted in transit to ensure optimum data protection. BlackBerry BES Server also streamlines a wide selection of vital administrative tasks that span from smartphone deployment and updates to mobile security and high availability.
Progent's BlackBerry-certified engineers can help you use RIM BlackBerry BES Server to do basic tasks like:
- Deploy and manage applications
- Schedule device, program, and policy updates
- Update BlackBerry device firmware wirelessly
- Manage user and group settings with BES Server's extensive selection of IT policies
Progent's BlackBerry-qualified engineers can also help your company to utilize BlackBerry Enterprise Server to perform key procedures not available with the entry-level BlackBerry BES Server Express. These procedures include:
- Set up and support BlackBerry's fault-tolerant architecture based on virtual servers
- Deploy BlackBerry devices remotely
- Establish custom management roles
- Monitor and report on the integrity of your system
Professional BlackBerry Consulting and Technical Support Services Offered Online from Progent
Progent's authorized RIM BlackBerry support specialists are available by phone to deliver expert assistance to companies in the Dallas area or anywhere in the state of Texas. Progent's experienced remote consulting experts have helped IT organizations solve computer problems and cut IT service expenses in every state in the U.S. and established a large following of loyal customers. (See Progent's client testimonials.)
Progent can provide online help for a wide array of technologies associated with BlackBerry software and devices such as synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server, and strengthening wireless security. Important RIM BlackBerry credentials earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out basic technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters, modifying user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company messaging software. Progent's certified service professionals can also assist your business to resolve a broad range of issues associated with synchronization, device recognition, email reconciliation, web access, wireless connectivity, IM, desktop software installation, and Desktop Redirector.
As a leader in providing nationwide online consulting services for small company IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry support costs low and, by dealing with issues promptly, optimizes the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures including resolving enterprise activation problems, registering and deleting BlackBerry device users, activating passwords, configuring wireless software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry consultants can also show you how to use management tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry BES environment and assist your company to select and implement appropriate security configurations.
Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry engineer has support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, configure permissions, set up the MDS and Instant Messaging, implement access control lists, manage Exchange data flow, create, edit, and assign WLAN and VPN configuration sets, set up SNMP traps, and generate management reports to summarize SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, repair, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology needs analysis, solution design, installation strategy and implementation, performance tuning, design of a high-availability environment, data backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to design a mobile wireless solution that meets your IT budget and supports your business strategy. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry BES Server, assist you to determine which administration model and equipment meet your needs, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart choices concerning options for software versions, server hardware and mass storage, network topology, and application configuration.
To maximize network security, Progent's BlackBerry-certified expert can assist your company to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security engineers to perform network-wide security vulnerability and compliance testing and recommend improvements to accommodate your BlackBerry environment.
Call or Email Progent to Get Support from a BlackBerry-Qualified Professional
In order to ask Progent about professional support for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.