Wireless Solutions

Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless PDAs were once among the most successful products for achieving location-independent access to messaging, scheduling, web-based applications, and other vital business information. Progent can provide Dallas, Texas companies the expertise of BlackBerry-premier consultants who can assist businesses to maintain their BlackBerry environments or transition efficiently to a more popular mobile platform.

As the complexity of small company IT technology has increased, and as the demand for world-class security, reliability, and recoverability has become the standard for companies of all sizes, effective deployment and support of RIM BlackBerry technology has become increasingly challenging. To address issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small organizations frequently turn to external support professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, doing away with the need for an internal BlackBerry technology expert and lowering the cost and stress of supporting mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, combined with Progent's proven online service delivery model, gives small companies an economical solution for incorporating RIM BlackBerry products productively into their business information network.

Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to track and control BlackBerry smartphones across your business, recommend security policies that are right for your company, develop custom mobile software, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be restored quickly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Integration Help for BlackBerry Enterprise Server
Research in Motion's advanced solution for administering large groups of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful software allows Microsoft Exchange Server, Lotus Domino, or Groupwise clients to transmit and receive messages that stay encrypted in wireless transit to ensure maximum security. BlackBerry Enterprise Server also streamlines a wide selection of crucial management jobs ranging from BlackBerry setup and updates to mobile security and fault tolerance.

Progent's BlackBerry-premier engineers can show you how to utilize BlackBerry Enterprise Server to perform routine jobs like:

• Deploy and manage applications
• Plan device, program, and policy updates
• Upgrade BlackBerry smartphone firmware wirelessly
• Manage user and group settings with BES Server's extensive library of policies

Progent's BlackBerry-premier consultants can also help your company to utilize BlackBerry Enterprise Server to perform important tasks not supported by the entry-level BES Server Express. These tasks include:

• Install and support BlackBerry's fault-tolerant architecture using virtual servers
• Deploy BlackBerry smartphones wirelessly
• Establish specialized administration roles
• Automatically track and report on the overall health of your solution

Progent's Online BlackBerry-certified Support is Fast and Economical
For companies in Dallas, Texas who want quick and economical access to an authorized BlackBerry consultant, Progent delivers efficient remote assistance from a veteran network support staff who have delivered network solutions to organizations in every state in the country. (See Progent's client testimonials.)

Remote consulting services eliminates travel expense and lets engineers resolve problems rapidly, so you minimize lost productivity. Progent's BlackBerry consultants have earned accreditations in the entire range of BlackBerry solutions and offer expert help in areas including fixing synchronization issues, configuring BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant system architecture for RIM BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, troubleshoot, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network needs analysis, system design, deployment planning and implementation, performance optimization, configuration of a fault-tolerant environment, data backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to create a mobile wireless environment that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which management model and hardware products match your needs, and evaluate your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning alternatives for software versions, processors and storage, network topology, and application set up.

To optimize network security, Progent's BlackBerry-certified consultant can help you to choose and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security engineers to run network-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in an email system powered by Exchange. Progent's BlackBerry engineer offers expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone users on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, control Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports based on SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent for Help from a BlackBerry-Qualified Expert
In order to get in touch with Progent about consulting expertise for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.