Mobile Consulting

Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were at one time among the most popular solutions for achieving mobile access to messaging, calendars, web-based programs, and other critical business information. Progent can provide Dallas, Texas businesses the services of BlackBerry-premier professionals who can assist businesses to maintain their BlackBerry environments or transition efficiently to a modern mobile solution.

As the sophistication of small business networks has increased, and as the demand for enterprise-class security, reliability, and recoverability has become the standard for organizations regardless of size, effective integration and support of RIM BlackBerry solutions has grown more difficult. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small organizations frequently resort to outside support firms who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to design, manage, and troubleshoot BlackBerry environments economically and effectively, dispensing with the need for an internal BlackBerry solutions expert and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's efficient online service delivery model, provides small companies a budget-friendly solution for integrating BlackBerry technology seamlessly into their IT system.

Progent's experts can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems operate efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, set up easy-to-use management utilities so you can track and control BlackBerry devices throughout your company, recommend security policies that are right for your company, customize wireless software, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

BlackBerry Enterprise Server (BES) Consulting Services
The BlackBerry Enterprise Server offers companies a single and safe mechanism for incorporating BlackBerry wireless devices into their email, collaboration, and application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to access Microsoft Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to ensure up-to-date information for collaborative programs such a calendars, contact lists, to-do lists, instant messaging, and specialized business programs. Thanks to BlackBerry BES Server integration with Exchange, mobile workers carrying BlackBerry smartphones have push-based connectivity with Exchange email as well as to IM-enabled software through Microsoft Office Live Communications Server and Lync Server integration.

Progent's BlackBerry-certified consultants can show you how to plan, install, and troubleshoot BlackBerry Enterprise Server so you can maximize the efficiency of BlackBerry clients, streamline the management of a BlackBerry solution, and lower the cost of maintaining mobile workers.

Progent's Online BlackBerry-certified Consulting Services is Quick and Economical
For businesses in Dallas, Texas who require quick and economical access to a qualified BlackBerry consultant, Progent offers efficient remote assistance from a veteran network support staff who have provided IT solutions to organizations in every state in the United States. (Refer to Progent's client testimonials.)

Online support avoids travel expense and lets engineers resolve technical issues quickly, so you reduce wasted productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry technologies and can provide expert help in fields including fixing synchronization problems, setting up BlackBerry BES Server, and designing a protected, high-availability network infrastructure for BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform common support functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, changing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's seasoned service professionals can in addition assist you to resolve a broad array of issues associated with synchronization, device recognition, messaging consistency, web access, mobile connectivity, IM, workstation application configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide online consulting services for small office IT networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry support costs low and, by resolving issues quickly, maximizes the efficiency of your BlackBerry clients.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and document a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs analysis, solution architecture, deployment strategy and execution, performance tuning, configuration of a fault-tolerant architecture, data backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a wireless solution that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry BES Server, assist your organization to decide which management approach and physical components meet your requirements, and evaluate your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make informed choices concerning alternatives for software versions, server hardware and storage, network architecture, and application configuration.

To optimize system security, Progent's BlackBerry expert can help you to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to perform network-wide security vulnerability and compliance testing and recommend improvements to accommodate your BlackBerry environment.

Call or Email Progent to Get Help from a BlackBerry-Qualified Expert
To contact Progent about engineering assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.