Wireless Consulting

Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were once one of the most popular solutions for maintaining anytime-anywhere access to messaging, scheduling, web-based programs, and other vital business data. Progent offers Dallas, Texas companies the expertise of BlackBerry-certified consultants who can assist businesses to manage their BlackBerry environments or transition efficiently to a current smartphone platform.

As the sophistication of small company IT technology has increased, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for companies of all sizes, effective deployment and maintenance of BlackBerry solutions has become increasingly challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small businesses often resort to outside consulting firms who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, eliminating the necessity for an internal BlackBerry technology expert and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of experience, combined with Progent's efficient remote service delivery model, provides small businesses an affordable solution for integrating RIM BlackBerry technology productively into their IT network.

Progent's consultants can assist you with SQL Server 2019 integration consulting, SQL Server 2016 migration and management support, and Exchange setup so that your database and messaging systems function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to enable you to monitor and support BlackBerry smartphones across your company, define security policies that are right for your company, customize wireless software, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes in order that it can be recovered quickly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

BlackBerry Enterprise Server (BES) Consulting Services
The BlackBerry BES Server gives businesses a centralized and secure source for incorporating BlackBerry smartphones into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to access Exchange, Domino, or Groupwise messaging and to synchronize BlackBerry handsets with workstations to ensure up-to-date information for applications like schedules, contact lists, tasks, IM, and custom business programs. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, mobile workers with BlackBerry smartphones have effortless access to Exchange messages as well as to IM-capable software via Microsoft Live Communications Server and Microsoft Lync Server 2010 support.

Progent's BlackBerry-certified engineers can help you design, install, and maintain BlackBerry Enterprise Server (BES) so you can improve the productivity of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the cost of maintaining mobile workers.

Progent's Remote BlackBerry-premier Support is Quick and Affordable
For businesses in Dallas, Texas who need quick and affordable access to a certified RIM BlackBerry support expert, Progent provides effective online assistance from a seasoned support staff who have delivered IT solutions to organizations in every state in the country. (Refer to Progent's client testimonials.)

Remote support eliminates travel expense and allows consultants to resolve technical issues quickly, allowing you to minimize lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in the entire range of BlackBerry solutions and offer professional support in areas such as fixing synchronization problems, configuring BlackBerry BES Server, and designing a secure, high-availability system architecture for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry engineer offers support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and support storage groups, configure permissions, set up the Mobile Data System and IM, install access control lists, control Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a number of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, test, repair, and document a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry include business and network requirements analysis, system design, deployment strategy and execution, performance tuning, design of a high-availability architecture, information backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to design a mobile wireless solution that fits within your IT budget and supports your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to support a BlackBerry BES Server, help your organization to decide which management approach and hardware products meet your requirements, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about options for software versions, processors and mass storage, network architecture, and application set up.

To maximize system security, Progent's BlackBerry expert can help your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security specialists to perform company-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Certified Professional
To ask Progent about consulting expertise for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.