Consulting and Technical Support for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry mobile smartphones were at one time among the most popular products for achieving location-independent connectivity to email, calendars, web-based applications, and other vital business information. Progent offers Dallas, Texas businesses support from BlackBerry-certified experts who can assist organizations to maintain existing BlackBerry environments or migrate smoothly to a more popular smartphone platform.

As the complexity of small business IT technology has increased, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for businesses regardless of size, successful deployment and support of BlackBerry solutions has grown more difficult. To address issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small businesses frequently resort to external consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can help small businesses to plan, manage, and repair BlackBerry-based solutions affordably and effectively, doing away with the requirement for an internal BlackBerry technology expert and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This range of experience, coupled with Progent's proven remote service delivery model, provides small businesses a budget-friendly solution for integrating BlackBerry products productively into their information network.

Progent's consultants can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and messaging systems operate efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, configure streamlined management tools to enable you to track and support BlackBerry smartphones across your business, recommend security policies that make sense for your business, customize mobile software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored rapidly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Dallas Metro Area Onsite IT Consulting
Progent locations in the Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000e
Addison, Texas, 75001
469-317-9411 Addison, TX Network Support Services
Allen 1333 W McDermott Dr, Suite 150
Allen, Texas, 75013
469-342-0443 Allen, TX Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, Texas, 75219
214-446-3777 Dallas, TX Network Support Services
Fort Worth 420 Throckmorton Street, Suite 200
Fort Worth, Texas, 76102
682-267-0022 Fort Worth, TX Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, Texas, 75039
469-565-9652 Irving, TX Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, Texas, 75024
469-929-2939 Plano, TX Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, Texas, 76092
817-756-6968 Southlake, TX Network Support Services

Technical Help for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful tool allows Microsoft Exchange, Domino, or Groupwise users to send and receive emails that are encrypted in transit to ensure maximum security. BES Server also simplifies a wide variety of vital administrative tasks that span from smartphone setup and updates to mobile security and high availability.

BlackBerry Enterprise Server Integration Assistance

Progent's BlackBerry-premier consultants can assist you to utilize BlackBerry Enterprise Server to perform routine jobs such as:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Control user settings with BES Server's extensive library of policies

Progent's BlackBerry-premier engineers can also help you to use BES Server to implement key tasks not available with the less advanced BES Server Express. These procedures include:

  • Install and support BES Server's high-availability infrastructure using VMware
  • Install BlackBerry devices wirelessly
  • Establish specialized administration roles
  • Monitor and report on the overall health of your BlackBerry solution

Progent's Online BlackBerry-premier Consulting Services is Fast and Economical
For companies in Dallas, Texas who need fast and affordable access to a qualified BlackBerry support professional, Progent offers effective online help from a veteran network support staff who have delivered IT solutions to companies in each state in the U.S. (See Progent's customer testimonials.)

Online consulting services eliminates travel expense and allows consultants to resolve technical issues quickly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry solutions and offer professional support in fields such as troubleshooting synchronization problems, configuring BlackBerry Enterprise Server (BES), and designing a secure, high-availability system architecture for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks including resolving enterprise activation problems, adding and deleting BlackBerry device clients, activating passwords, implementing wireless software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry consultants can also assist you to use management software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and help you to select and install appropriate security configurations.

Progent's Microsoft-certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, monitoring, and maintaining one or several BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry engineer has support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to add and remove BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, archive and manage storage groups, apply permissions, install the MDS and IM, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and assign WLAN and VPN configuration sets, set up SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and document a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology requirements assessment, system architecture, roll-out strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to design a mobile wireless environment that meets your information technology budget and supports your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to decide which management approach and equipment match your needs, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices concerning alternatives for software editions, processors and storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry-certified consultant can help your company to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security specialists to run network-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry solution.

Contact Progent for Support from a BlackBerry-Qualified Expert
In order to contact Progent about consulting assistance for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.