Wireless Expertise

Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless smartphones were at one time one of the most successful products for achieving anytime-anywhere connectivity to email, scheduling, web-based programs, and other vital business information. Progent offers Dallas, Texas companies support from BlackBerry-certified experts who can help businesses to maintain their BlackBerry environments or migrate smoothly to a more popular mobile platform.

As the sophistication of small business networks has expanded, and as the demand for world-class protection, reliability, and disaster recovery has become the norm for companies of all sizes, effective deployment and maintenance of BlackBerry solutions has become increasingly difficult. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small businesses often resort to outside consulting firms who specialize in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to design, administer, and repair BlackBerry-based environments affordably and effectively, doing away with the need for an internal BlackBerry solutions specialist and reducing the expense and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, coupled with Progent's efficient online service delivery model, gives small companies a budget-friendly solution for integrating RIM BlackBerry technology productively into their business information system.

Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to track and support BlackBerry smartphones across your company, define security policies that are right for your company, customize wireless applications, and ensure that your network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered quickly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Consulting and Technical Expertise for BlackBerry BES Server
BlackBerry BES Server streamlines administration and support of BlackBerry smartphones, offering a single solution for handling critical jobs such as smartphone deployment, upgrades, and retirement and also providing a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless integration between Exchange, Groupwise, or Domino email platforms and BlackBerry smartphones and supports remote synchronization.

BES Server includes a variety of security capabilities starting with automatic data encryption of information transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BES Server also permits excellent flexibility in selecting degrees of security to meet the special needs of your company's environment. Progent's BlackBerry authorized consultants can help your company to select advanced security functions and enable them remotely. Samples of these wirelessly configurable security features include:

• Lock down a BlackBerry device
• Erase information from a lost smartphone
• Disable Bluetooth functionality
• Enable built-in protection against malicious attacks

BlackBerry BES Server also offers versatility in determining ways to prevent mobile users from loading or executing unsafe or prohibited applications. Progent can assist you to choose protective techniques such as:

• Specify precisely which applications are allowed on the device
• Block third-party applications from using persistent memory on the BlackBerry device
• Determine what functions external programs can use on the device
• Limit the kinds of connections third-party applications running on the BlackBerry smartphone can establish
• Block all third-party programs from being installed or executed on the BlackBerry device

Progent's Online BlackBerry-certified Consulting Services is Quick and Affordable
For companies in Dallas, Texas who require fast and affordable help from a qualified RIM BlackBerry support professional, Progent provides effective online help from a veteran network support staff who have provided network solutions to companies in each state in the United States. (Refer to Progent's customer testimonials.)

Remote support eliminates travel expense and enables specialists to fix technical issues rapidly, so you minimize lost productivity. Progent's BlackBerry specialists have been awarded certifications in the entire range of BlackBerry solutions and can provide expert help in areas such as resolving synchronization issues, deploying BlackBerry Enterprise Server (BES), and creating a protected, high-availability system infrastructure for BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, troubleshoot, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry include business and network requirements assessment, system architecture, roll-out strategy and execution, performance tuning, configuration of a high-availability architecture, data backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to design a wireless system that fits within your information technology budget and aligns with your business strategy. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to support a BlackBerry BES Server, help you to decide which management model and equipment match your needs, and evaluate your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about alternatives for software versions, server hardware and mass storage, network architecture, and application set up.

To maximize system security, Progent's BlackBerry expert can help you to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security engineers to run network-wide security vulnerability and compliance validation and suggest enhancements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry-certified consultant has support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, create, update, and assign WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent for Help from a BlackBerry-Certified Professional
To get in touch with Progent about consulting help for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.