Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Dallas Metro Area Onsite IT Consulting
Progent locations in the Dallas Metro Area

City Street Address Contact Information
Addison, TX 5080 Spectrum Drive
#1000e
Addison, Texas, 75001		 Sales Phone: 469-317-9411

Link: Addison, TX Network Support Services
Allen, TX 1333 W McDermott Dr
Suite 150
Allen, Texas, 75013		 Sales Phone: 469-342-0443

Link: Allen, TX Network Support Services
Dallas, TX 3710 Rawlins St
Suite 1420
Dallas, Texas, 75219		 Sales Phone: 214-446-3777

Link: Dallas, TX Network Support Services
Fort Worth, TX 420 Throckmorton Street
Suite 200
Fort Worth, Texas, 76102		 Sales Phone: 682-267-0022

Link: Fort Worth, TX Network Support Services
Irving, TX 5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75039		 Sales Phone: 469-565-9652

Link: Irving, TX Network Support Services
Plano, TX 5700 Granite Pkwy
Suite 200
Plano, Texas, 75024		 Sales Phone: 469-929-2939

Link: Plano, TX Network Support Services
Southlake, TX 550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092		 Sales Phone: 817-756-6968

Link: Southlake, TX Network Support Services

Immediate Remote Troubleshooting for Dallas IT Networks
Fast Online Help for Dallas SystemsFor companies located in Dallas or anywhere in Texas, Progent provides remote help for information systems based on any combination of Microsoft Windows, Cisco, macOS and OS , or Linux platforms. Progent's Microsoft qualified consulting experts have delivered online support to businesses in all 50 states in the U.S. (Check out recommendations from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE network specialists to solve challenging networking problems, as well as the services of CISSP-accredited security experts to help with high-level security design and troubleshooting jobs.

Progent's online technical support engineers offer excellent value due to the fact that they possess the practical experience and have access to the advanced technology required to resolve most network problems quickly. This lowers immediate costs because service calls require fewer billable consulting minutes. Online support also eliminates the expense of sending an engineer to your office. Your organization benefits even more in indirect costs by minimizing or eliminating system outages and associated losses resulting from business disruption, upset clients, idle employees, and distracted executives. Progent's extensive online consulting experience is especially helpful in environments that are dependent on public clouds for vital network infrastructure or software like Azure, Amazon Web Service, or Office 365 Exchange Online, where on-premises IT support may not be an option.

Progent's billing policy for remote support is structured to leverage your IT service dollar. Progent charges by the minute for phone assistance, so you are charged only for the support that you actually get. Unlike many online support firms, Progent imposes no startup charge or minimum payments. Progent's one-minute billing unit and simple policy for billing save you from situations where fast repairs manage to turn into substantial invoices. Progent's penchant for solving technical issues quickly means your business saves money.

Progent's Online Consulting and Troubleshooting Expertise
Over time, Progent has refined a collection of customized tools and proven processes which allow the maximum degree of effectiveness for online consulting and troubleshooting for IT systems of any size. Progent offers safe Virtual Private Network support for gateways from multiple popular sources such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access enables the staff of Progent's remote service group to interface to your company's environment without compromising network security.

Progent's proven technical support reporting application stores thorough records of all support that Progent's customers have been provided. Progent's authorized consultants have access to the records of all help rendered to every Progent customer by every consultant. This archive of issues and solutions is organized as a conveniently retrievable support knowledge base that permits Progent's remote support experts to share their experiences company-wide to make sure that the effectiveness of Progent's support services improves over time. Progent's extensive list of accreditations and close associations with key industry leaders including Cisco and Microsoft open up other extensive technical databases and permit quick access to vendors' internal product engineers with the result that Progent's online consulting specialists are able to find optimal resolutions in the least time.

Remote services provided by Progent to companies in Dallas and anywhere in the state of Texas include:

ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent offers a selection of budget-friendly, flat-rate managed services intended to allow small and medium-size businesses to utilize the same cutting-edge technology used by many of the world's leading corporations. Progent's ProSight suite of outsourced network management services addresses all key areas of information technology including email protection, security and compliance, automated backup and disaster recovery, network infrastructure management, VM cloud hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior analysis tools to guard endpoint devices and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which routinely get by traditional signature-based AV products. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to address the complete threat lifecycle including blocking, identification, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows VSS and automatic network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, device control, and web filtering via cutting-edge technologies incorporated within one agent accessible from a single control. Progent's security and virtualization experts can help you to design and configure a ProSight ESP deployment that meets your organization's specific requirements and that allows you achieve and demonstrate compliance with legal and industry data protection standards. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent can also assist you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates and monitors your backup processes and enables fast restoration of vital data, applications and virtual machines that have become lost or damaged due to hardware failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images/, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can provide advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, whenever necessary, can assist you to recover your critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading data security vendors to deliver web-based control and comprehensive protection for your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to external attacks and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map out, track, reconfigure and debug their networking appliances like routers, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are kept current, captures and displays the configuration information of virtually all devices on your network, monitors performance, and generates notices when problems are discovered. By automating time-consuming management activities, WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, locating appliances that require critical updates, or isolating performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses advanced remote monitoring and management techniques to keep your network running efficiently by tracking the state of critical assets that drive your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent engineering consultant so any looming problems can be resolved before they can disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported immediately to an alternate hardware solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can eliminate up to half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you’re planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size businesses to obtain an unbiased evaluation of the health of their information system. Powered by a selection of the leading remote monitoring and management tools in the industry, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the configuration of your core infrastructure devices adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a cleaner Active Directory environment. Both versions also come with one year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler network management, better compliance with data security standards, more efficient utilization of network assets, quicker problem resolution, more dependable backup and recovery, and less downtime. Read more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone interview with a Progent information assurance consultant. The fact-finding interview is designed to help assess your company's preparedness to block or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information concerning your existing AV defense and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective security and backup environment that aligns with your business requirements. For details, visit The ProSight Ransomware Preparedness Report.

Special Consulting Services Available from Progent
Progent offers the skills of world-class remote consulting professionals for contract information technology programs. Billing rates for ongoing development or consulting tasks are determined based on the level of expertise of the consultants involved. Progent's experience with these important fields of information technology enables customers to complete critical projects within budget and on time. Progent's project-based remote consulting services include:

  • Call Center Support
    Progent's Help Desk Call Center support programs for businesses with networks that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Help Desk outsourcing, virtual Helpdesk support services, and Helpdesk consulting. Progent's Help Desk outsourcing support services are designed for organizations who don't have the money or time to assemble and manage an in-house Call Center but who want quick communication with an effective Help Desk Call Center with proficient telephone assistance as well as the technical depth to escalate complex tasks to high-level engineers.

    Progent’s Virtual Call Center is designed for larger companies and acts as a seamless reinforcement of your current Call Center organization. Progent's Virtual Help Desk Call Center can serve as a an escalation alternative to handle complex computer system problems, or be available in overflow situations when your ordinary service providers are swamped.

    Progent's Help Desk Call Center staff of veteran information technology professionals gives your clients in Dallas or anywhere in the state of Texas immediate assistance from an efficient network service resource with substantial experience offering phone consulting and online diagnostics for IT systems that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's focus is to give the Help Desk recognition as a key enabler of company success, and Progent's goal is to fix rather than just record network problems.

  • Applications Services: Training, Development, and Troubleshooting
    Progent's Applications Experts Group can supply remote advanced engineering support and education in specific business application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can deliver consulting expertise, customization, and education for Microsoft business applications including CRM, MS Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out additional information about Progent's consulting, custom programming, and education services, refer to Progent's Business Application Experts Group.

  • Unified and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud networks through advanced support for Windows Server 2016 servers, Windows 10; seamless management of multi-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer world-class online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and install a new implementation of Microsoft System Center 2016, extend or optimize an existing one, upgrade efficiently from a prior version of System Center, or debug your System Center solution.

  • Online Hybrid Network Monitoring Services
    Progent offers companies in Dallas, or anywhere in the state of Texas, remote hybrid network monitoring and reporting by providing System Center Operations Manager expertise and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can configure Operations Manager for your business so your computer maintenance is proactive and automated. By spotting possible problems before they cause downtime, automated monitoring can ward off inconvenient and expensive information system breakdowns. Progent can also utilize network monitoring tools such as Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft Windows systems, or environments based on a variety of platforms.
How Your Dallas Company Can Contact Progent's Remote Technical Support Professionals
To contact Progent about urgent remote expertise with Microsoft, Apple macOS and OS X, or Linux/UNIX environments, go to Progent's Urgent Online Support, telephone 1-800-993-9400, or refer to Contact Progent. For organizations and new ventures in Dallas or anywhere in the state of Texas, Progent's phone-based network support engineers can deliver professional and cost-effective IT help the moment your organization requires it. More than a decade of providing remote technical assistance has earned Microsoft Partner certification for Progent's consulting experts and has allowed Progent to develop world-class troubleshooting skills and to refine online access tools to solve IT problems rapidly while avoiding the expense and lost productivity that comes with on-site service calls.

Even if your Dallas office deals with a local independent consultant or maintains an in-house IT staff that can handle the majority of network issues, Progent’s Microsoft and Cisco certified engineers can still offer a convenient and seamless virtual extension of your local resources for situations when your usual service personnel either lack the availability or the knowledge to solve sudden network crises or particularly complex integration problems.

Advantages of Progent's IT Support for Businesses in Dallas
Progent's remote support services enable your Dallas organization to realize the advantages of on-call, enterprise-grade network support without the cost of managing a full-time IT organization. Your network will acquire greater strategic value by being more reliable, efficient, and secure. Benefits to your company include:

  • Seamless remote extension of your on-site IT resources
    With most organizations in Dallas or anywhere in Texas, local computer support providers, whether represented by freelance consultants or a full-time IT staff, can deal with the majority of technical problems. On the other hand, major troubles sometimes spring up when your regular resources are too busy or unavailable, and some problems may stem from IT products that is unfamiliar to your usual service people. In these instances, Progent's online support professionals give you a convenient, fast, and economical solution to augment your regular resources and to transfer valuable information to increase your ability to deal with downstream problems locally.

  • Less Reliance on Individual Consultants
    For IT maintenance, smaller businesses often rely on individual freelance service providers. While independent service people have less overhead than big support companies and can often charge lower rates, they are sometimes stretched too thin, making it impossible to respond quickly to urgent situations. If an independent consultant is occupied with another customer, ill, on a trip, or in class, the lack of reserve personnel may require your business to go without assistance during an IT crisis. As your business expands, network downtime and trouble with vital applications become more expensive. The money you thought you were saving on an independent can be eaten up quickly by lost productivity. Progent offers a reliable source of backup support expertise to make sure your IT system remains available.

  • Build a Scalable Foundation for Smooth Growth
    Companies often begin with an IT system implemented on a shoestring budget. Lacking a strong infrastructure, slap-dash repairs often get thrown on top of a shaky foundation. When a company grows, reliability and scalability problems can hinder the success of the organization. Such badly designed environments require proper analysis, smart long-term planning, and wide IT knowledge to upgrade to a network infrastructure able to offer the stable foundation to handle vital business requirements and facilitate downstream expansion.

  • Work with Problem Solvers Rather Than Technology Resellers
    Smaller offices need advice and technical education to navigate through an ever more complex maze of product alternatives capable of accelerating business growth and enhancing efficiency. These companies hardly need a network engineer who is motivated to earn a commission on a specific vendor's products. IT consulting and product sales can lead to a situation where the proposed solution is designed around a profitable product rather than the true needs of a business. Progent eliminates these conflicts of interest by selling just services rather than products. This enables Progent to align technical expertise with the real interests of clients.

What Makes Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner consulting company and Progent's number of employees, depth of IT expertise, fine tuned support software, and familiarity with corporate IT allow offices to avoid the pitfalls associated with exclusive reliance on smaller consulting organizations, independent freelance consultants, or over-stretched internal IT help.

Progent adds value by offering:

  • Best Practices
    Progent’s team of Microsoft and Cisco qualified experts average longer than a decade of real-world professional experience, at the forefront of IT service, performing a broad range of technical projects for a large array of businesses. Each Progent support professional shares a proven collection of personal best practices which are combined into company-wide best practices training that Progent teaches its consulting staff. This guarantees that you get not only world-class IT capability, but also a consultant with field-tested approaches for applying computer knowledge to fix actual IT problems quickly.

  • Value Pricing
    Progent's pricing policy is to bill for online service and in-person help per minute. Consequently, you are billed just for received services. Progent does not demand a more expensive rate for off-hours or priority support, and within California or in areas where Progent provides on-premises support, Progent does not charge for travel time except for urgent calls where on-site work is less than 4 hours. Also, Progent applies no startup charge and requires no monthly commitment for services provided during regular business hours. Many support organizations impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's fine granularity avoids big bills for fast fixes so you won't be tempted to allow simple problems to stay unaddressed.

  • Full Records of IT Services
    Progent has created a comprehensive service reporting system that records and formats complete documentation for all delivered services. Unlike many freelance consultants or small support organizations who offer scant documentation or specifics of tasks done, each service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the support reports sent by every consultant to each client. The discipline of detailing and organizing support activity results in more efficient service and eliminates a slew of typical problems such as when a support customer is virtually held captive to a consultant who refuses to release vital service information.

  • Automated Network Monitoring with MS System Center Operations Manager
    Progent is one of the only consulting firms to offer round-the-clock remote monitoring services based on MS Operations Manager. Microsoft System Center Operations Manager causes your computer support to be anticipatory instead of reactive. By uncovering possible problems before they cause lost productivity, network monitoring can save your IT network from painful and costly service disruptions.
How Does My Business Start Receiving Remote Network Support from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network support, go to Immediate Network Support.













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An index of content::

64-bit Upgrade Configuration Expert Microsoft Certified Technology Professional
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Progent's Linux support services offer small companies and developers support for administering and supporting Linux computers that coexist with Microsoft-powered technology. Progent offers your organization contact with Linux experts, consulting professionals qualified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide array of expertise offers you a convenient one-stop consulting firm to help you create and maintain a protected and reliable mixed-platform connectivity and communications solution that supports Linux and Microsoft interoperability by combining Windows with leading Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

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Progent can assist you in any and all phases of your upgrade to Exchange Server 2016 such as planning HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines (VMs), databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.

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Progent’s Microsoft-certified consultants offer organizations of all sizes consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web-based technology for efficiently connecting people, groups and data. Microsoft SharePoint Server provides a central location for your workers or customers to access, manage, share and manipulate relevant information, documents, and applications and to communicate with one another. Microsoft SharePoint enables faster and better decisions, more effective access across teams and more streamlined business practices. Windows SharePoint Services connect workers, customers, workgroups and projects with the knowledge they’ve developed in a manner that makes data convenient to locate, retrieve and re-use. Progent's certified SharePoint consultants can assist your organization to manage your current SharePoint environment or migrate to the current release of SharePoint Server or to SharePoint Online.

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Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map, track, optimize and debug their networking appliances such as routers, firewalls, and access points as well as servers, client computers and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that network maps are always current, captures and displays the configuration of almost all devices connected to your network, tracks performance, and sends notices when potential issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, finding appliances that require important software patches, or identifying the cause of performance bottlenecks.

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Office 365 is Microsoft's extensive suite of client productivity programs and cloud-hosted services available on a subscription basis. Office 365 applications and cloud services are available in an array of subscription plans intended for customers ranging from students and home offices to global enterprises. Progent can provide quick and easy online access to specialists with in-depth knowledge of Microsoft, macOS, Apple iOS, and Android technology. Progent can help your business to evaluate the wealth of subscription plans available with Office 365 and configure your network with Office 365 so you realize top business value. Progent supports multi-platform environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to create and maintain hybrid networks that seamlessly combine on-premises and cloud resources.

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Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, enhancing and repairing System Center Operations Manager environments and can provide organizations of any size expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience required to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also help you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric as well as Microsoft and third-party applications and services. Also, Progent can provide fast remote or onsite troubleshooting to help you to remediate critical problems uncovered by SCOM 2012.

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Progent's Microsoft-certified relational database consultants offer small and midsize businesses remote DBA and programming services for leading database products including Microsoft SQL Server, Oracle, MySQL, and Office Access. Support services offered by Progent include installation and configuration, application architecture and coding, administration support, synchronization strategies, capacity planning, performance tuning, migration, information security, backup and recovery options, troubleshooting, and training.

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Progent’s Microsoft certified consultants offer small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain an advanced application-layer aware firewall that can protect your IT network from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as HTTP, which enables these products to detect many attacks that can get by traditional firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through expert design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft engineers can help you to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.

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Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies more than 25 years of experience helping manufacturing and distribution companies to manage supply chains and streamline key business processes in order to get products to market fast and adhere to customer schedules dependably. Progent offers the expertise of an ERP specialist with more than 20 years of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite consulting that spans from occasional advice to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Excel and SQL integration, disaster recovery planning, and database administration.

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On-site Technical Support for Solaris
Livermore Sun Solaris Specialists

If your company network combines Solaris technology with Microsoft Windows, Progent can assist you to incorporate your IT resources into a cohesive network that permits all your operating systems to coexist for easy administration, transparent dataflow, high reliability, enhanced throughput, and strong protection. Progent's Sun Solaris and Windows coexistence assistance services include IT architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online network help and troubleshooting, in-person technical support, and Helpdesk services.

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The complexity and connectivity requirements of Microsoft Windows Servers calls for a network consulting firm with hands-on experience and in-depth familiarity with planning and building seamless, comprehensive network technology systems. The background of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business objectives. Progent’s consulting services can assist you with designing, deploying, administering, and supporting Windows Server solutions that maximize the business value of your computer network. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.

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Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the fast development of a new generation of enterprise-class programs that can give your business a significant competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET environment.

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Progent’s Microsoft-certified consultants offer small and medium sized businesses computer consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and data. SharePoint Portal Server offers a common location for your employees or clients to access, manage, distribute and interact with useful information, files, and applications and to interact with one another. It allows quicker and better decisions, more effective access across teams and more streamlined business practices. The primary goal of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge available within and without a business network. Windows SharePoint Services connect workers, customers, workgroups and projects with the data they’ve created in a manner that makes data convenient to find, download and apply.

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Remote continuous monitoring, automated alerts, and periodic reports are crucial to preserving the health of your network and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have advanced so far that companies of all sizes can afford a degree of network stability that was previously reserved for large enterprises. Progent offers several RMM solutions delivered as low-cost services designed to assist your company to detect and resolve a an array of IT network issues before they get big enough to impact your business.

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When performing consulting tasks for enterprise customers, Progent uses a structured methodology based on specified milestones so as to achieve budgetary, scheduling and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management standards based on the leading practices defined by the Microsoft MSF methodology which specifies requirements definition, architecture proposals, test models, design adjustments, and professional implementation. All facets are documented to make available a detailed summary of IT services delivered and to assist in ongoing system support.

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Progent offers the guidance of a CRISC-certified risk management consultant to help your company to design and deploy an enterprise risk management (ERM) solution based on best practices identified by CRISC and geared to align with your company's risk appetite, business goals, and IT budget.

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Progent's Microsoft-certified engineers can deliver low-cost remote and on-premises support to carry out your upgrade to Microsoft Exchange Server 2010, generate extensive documentation of your new messaging system, educate your network support staff and users to get them ramped up rapidly on Microsoft Exchange Server 2010, and offer ongoing administrative services and engineering help. Progent can also assist you to migrate from Exchange 2010 to Exchange 2013 or Exchange 2016.

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Microsoft SQL Server 2008 On-site Technical Support
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SQL Server 2008 offers powerful, standardized tools to IT professionals and information workers, reducing the complexity of creating, integrating, administering, and accessing enterprise data and database applications on platforms ranging from handheld devices to corporate data networks. The complexity and integration demands of Microsoft SQL Server 2008 call for an IT consultant with hands-on expertise and wide knowledge in designing and building information-based, end-to-end business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.

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SCCM Device Management Remote Troubleshooting
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System Center Configuration Manager automates application and device deployment at scale, simplifies compliance settings control, keeps track of network assets, protects against company data leakage, performs network health reporting, enables safe self service, and delivers a common control mechanism for managing mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can help your organization with any facet of designing, implementing, operating and troubleshooting a SCCM solution for on-premises, cloud, or hybrid networks.

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Windows, UNIX, Solaris Consulting Services
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If your company has a UNIX or Linux network or a mixed-platform network, Progent's CISM, CISSP and ISSAP-qualified security specialists can help your whole organization in a broad range of security topics including security administration practices, security architecture and strategies, access management products and techniques, applications development security, business processes security, hardware security, telecommunications, infrastructure and web security, and business continuity preparedness. CISM and CISSP stipulate the core skills and international standards of performance that network security managers are expected to possess. These accreditations provide IT management the confidence that consultants who have earned their CISM or ISSAP certification have the background and knowledge to offer world-class security management and engineering services.

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Progent offers the services of a certified consultant with expertise integrating technology from the leading telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help you to design, configure, upgrade, or maintain a telepresence environment that protects your current investment and maximizes the strategic value of your information system. Progent can also provide the services of infrastructure engineers able to assist companies of all sizes to build and maintain a network that delivers the performance, reliability, security, and scalability required to support your video conferencing/telepresence solution.

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Operations Manager Network Consultants
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Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and also have quick access to Progent’s Microsoft certified network support professionals. With Progent's affordably priced IT support programs, small and midsize businesses can choose a simple Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small company information systems enterprise-class reliability, security, and performance.

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Radvision Telepresence Services
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Progent can provide the expertise of a senior specialist with years of experience configuring, maintaining, and upgrading video conferencing platforms from leading suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal network support group, your Internet Service Provider, and your video conferencing technology vendor to assist your organization maximize the business value of your telepresence solution.

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Wireless Example Application
Proxim Wireless Case Study in Arizona

Progent delivered a wireless integration solution that allowed a school to improve productivity and eliminate the recurring costs of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for interfacing remote locations up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative offered better bandwidth and dependability than recourse to amplifying the 802.11b wireless network, and because it uses the 5.8Ghz band it offered protection against outside interference.

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SCCM 2012 IT Consultants
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Progent's Microsoft-certified engineers can assist you to streamline desktop software update management by providing expertise with administration tools like Configuration Manager, Systems Management Server, and Windows Server Update Services.

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Progent's Office Word and Office 365 Word experts can provide a broad selection of affordable online support services to assist you to manage your existing Microsoft Word solution or help you to upgrade to a current release of Office Word. Services available from Progent's Word experts include VBA programming, isolating and fixing compatibility issues between different versions of Word, integrating Word with different Microsoft Office apps such as Office Excel and Microsoft Outlook or with third-party data sources and add-ons,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone synchronization, and remote training classes tailored for individuals or groups.

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Citrix XenApp Application Delivery Consultant
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Progent's Citrix consultants can assist you to design, install, manage, and support a virtualized Windows application delivery and management solution based on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you enhance your network for delivering server-side and client-side applications, and Progent's remote datacenter support experts can assist you to manage and maintain an off-site datacenter that offers high uptime, advanced security, and rapid recovery.

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Microsoft, Cisco and Security Certified Experts Help Desk Software Selection and Deployment Professionals
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Progent's Microsoft and Cisco certified Consultants provide several service programs to help medium-size and large organizations create a cost-effective and productive in-house Computer Support Helpdesk. Progent's consulting services include ROI evaluation, process analysis and enhancement, management reporting, training of internal staff, and documentation of processes. Progent's Software Evaluation and Deployment Services help companies analyze the numerous high-quality Help Desk application programs available and decide which packages might be too costly, miss critical functions, or align badly with your organization's business goals. Progent also offers temporary staffing for organizations who want to reinforce their internal Help Desk staff for occasional tasks or to fill in for vacationing or indisposed workers.

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MS SQL Server Consultants
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SQL Server 2005 delivers powerful, familiar tools to computer professionals and network users, reducing the difficulty of creating, deploying, managing, and using enterprise information and analytical programs in environments ranging from handheld devices to corporate data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require a network consultant with real-world experience and wide knowledge in designing and deploying information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.

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Progent’s IT outsourcing support offerings for small businesses include designing Windows XP, .NET Server, and Microsoft BackOffice systems, coordinating upgrades to XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and on-premises repair, fixing stubborn IT problems, and producing a comprehensive security plan. Progent can show you how to maximize system availability and throughput via non-stop configuration, redundant network architecture, and proactive server monitoring. Progent also offers special project help for large-scale upgrades and can help with requirements definition, resource inventory, bill of materials production, vendor selection, purchasing coordination, and professional documentation. Progent’s computer outsourcing help also includes education for office productivity packages such as Microsoft Office.

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Progent's Microsoft-certified consultants have over 10 years of background providing unified communications support for companies that range from small businesses to global enterprises. Progent provides affordable consulting for all versions of Exchange Server to enhance email and virus security, configure high availability email environments, and implement remote and wireless email access. Progent’s Microsoft Exchange consulting services can assist you in designing and carrying out a migration from an outdated SMPT server or older Microsoft Email package such as Exchange 2003 to Microsoft Exchange 2016 Server. Progent offers integration help for Windows 8, Windows 7, Vista, and Windows XP clients running Office Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for popular web browsers. For email virus defense, spam blocking and outbound data leak prevention, Progent offers Email Guard security services.

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GIAC Security and Compliance Check Specialists
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Global Information Assurance Certification was founded in 1999 to validate the skill of computer security experts. GIAC certifications are recognized by businesses and institutions around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer expertise with all of the security capabilities addressed under GIAC accreditation including auditing network security mechanisms, security incident management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.

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Small to mid-sized companies can now enjoy all the advantages of Operations Manager and in addition have quick access to Progent’s Microsoft and Cisco certified IT support professionals. With Progent's affordably priced IT service programs, small businesses can choose a simple System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution. Progent supports Operations Manager to offer small company information systems world-class reliability, protection, and performance.

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Progent's Microsoft certified professionals offer world-class consulting for enterprise-wide deployments of Microsoft Exchange Server. Progent's experts can show you how to plan multi-site Exchange rollouts or updates and can supply onsite technicians to help large companies with installations of Exchange Server 2007 in the San Francisco Bay Area or any region served by Progent's engineers.

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Progent's Cisco CCIE-certified network infrastructure experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.

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Progent’s high availability network experts provide non-stop computing support, disaster recovery services, system load balancing, fault-tolerant interoffice connectivity, fault-tolerant Internet connection design, fault-tolerant data center consulting, and other 24x7 networking consulting to help your company integrate a 24x7 network for line-of-business applications. Progent possesses the experience to develop affordable, fault-tolerant networks by deploying the expanding library of Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster. Progent’s Microsoft and Cisco certified engineers can show you how to you build a fault tolerant mutli-site network with a fully redundant Internet interface and efficient system load balancing.

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Cisco's network security and remote access products for small businesses represent a complete range of manageable security products to help protect your wired and wireless information system. Cisco's VPN line features switches, firewalls, intrusion detection devices and VPN concentrators. Progent's professional staff of consultants includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that align most closely with your business goals.

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Exchange 2013 Integration Support and Setup
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Microsoft Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These improvements affect vital facets of IT including manageability, high availability (HA), compliance, cost of ownership, collaboration, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the possible advantages of migrating to Microsoft Exchange 2013, create a cost-effective test and deployment plan, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing remote consulting and support and management for Microsoft Exchange Server 2013.

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Progent can provide the services of a CRISC-certified risk management expert to assist you to design and deploy an enterprise risk management (ERM) solution based on best practices promoted by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget.

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 Consultant Services in San Jose

For desktop virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can assist your company to design a XenDesktop solution that improves the business value of your IT network; integrate XenDesktop technology with your physical and virtual servers, end-user devices, and printers; upgrade your older desktop virtualization software to current versions of XenDesktop; and provide advanced online technical support. Progent can also instruct your network managers to adhere to best practices to maintain your XenDesktop solution efficiently.

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Chief Information Officer Support Services
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Progent offers the temporary assistance of a veteran Chief Information Officer to offer strategic direction to help your company pick and maintain IT technology to meet your present needs and that can be a firm foundation for your growth. Progent's part-time or temporary CIO services offer economic leverage to organizations who want to optimize the benefits from their IT investment but who are unable or hesitant to take on another high-level position to their head count. Because Progent is vendor-neutral, with a large staff of engineers certified to support all leading OS platforms and connectivity technologies plus a wide selection and application software, Progent is in a unique position to provide objective recommendations as well as expert technical support for developing information systems that fit the particular requirements of your organization.

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Windows and UNIX Services
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Progent's UNIX platform consulting services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise offers you a convenient one-stop source to help you create and maintain a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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Microsoft CRM Online Support
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Microsoft CRM helps mid-market businesses nurture profitable client interactions. Integrated Sales and Customer Service components allow in-house staff to share data to help promote selling success and offer consistent, effective customer service. Progent can configure the most sensible network environment, including mobile wireless access, to support MS CRM, and Progent's Experts Team can supply your Bay Area company with a certified MS CRM professional who can show you how to combine Microsoft CRM with your marketing or customer service data.

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Progent's ProSight portfolio of managed IT services are geared to provide businesses who have small internal IT administration and support staffs with affordable access to world-class management tools and consulting expertise. Benefits of the ProSight line of managed services include predictable IT maintenance expenses, automation of common management tasks, ongoing absorption of the latest technology, smooth migration from older systems to up-to-date solutions, improved alignment of computer technology with strategic goals, guidance from veteran IT consultants, and freeing up management to focus on business issues rather than ever-changing computer technology.

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Forefront TMG Online Support

Microsoft Forefront Threat Management Gateway is based on the powerful security capabilities of ISA Server 2006 and offers a centrally administered web gateway that delivers a one-server platform for a variety of security features such as an application and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security logging and reporting features, permits custom reports generated by SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual server to cut expenses and improve availability. Progent's Microsoft consultants can assist you to design and execute pilot and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also assist your organization to migrate economically to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

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Exchange 2016 Security Remote Support Services
Exchange 2016 DLP Remote Support Services

Progent can assist you in all phases of your upgrade to Exchange Server 2016 such as planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

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ransomware preparedness Specialists
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Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone discussion with a Progent information assurance consultant. The interview is intended to help evaluate your company's preparedness either to defend against ransomware or recover quickly from a ransomware incident. Progent will consult with you directly to collect information about your current security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective AV and backup environment that minimizes your exposure to a ransomware attack and aligns with your business needs.

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Progent can deliver a wide array of cost-effective consulting and support services to help your company to install, integrate, troubleshoot, and administer workstations and notebooks powered by Windows, macOS and OS X, or various versions of Linux. Progent can offer on-premises or remote technical support for single machines or notebooks or work with your business to plan and implement a large-scale rollout of new or updated operating system software and business applications. Progent can also supply consultants and technical workers to assist your company to prepare for and implement a site move or consolidation designed to produce minimal disruption of your productivity.

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Microsoft Virtual Server, run on the Windows Server 2003 platform and based on software first developed by Connectix, delivers the power necessary to accomplish hardware reduction, software upgrade, and server isolation projects through virtualization techniques in an enterprise-ready IT network with high expandability, manageability, and reliability. Microsoft has aimed Virtual Server at businesses wishing to improve ROI in application development and piloting, migration from legacy mission-critical software, and server consolidation. Progent's skilled Virtual Server consultants can help your IT staff to evaluate and deploy Microsoft Virtual Server.

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Progent can provide the part-time or temporary assistance of a veteran CIO to provide a broad perspective to help you pick and maintain IT technology to meet your current situation and that can be a firm basis for your growth. Progent's part-time or temporary CIO services offer economic leverage to organizations who want to maximize the impact of their IT expenditures but who are unable or hesitant to add another executive-level position to their full-time staff. Since Progent is vendor-neutral, with a large staff of consultants certified to support all leading operating systems and connectivity technologies plus a wide range and business software, Progent is in an ideal position to provide unbiased recommendations as well as advanced technical help for creating IT systems that fit the special requirements of your business.

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For desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can assist your company to plan a XenDesktop environment that maximizes the strategic impact of your IT network; configure XenDesktop technology with your physical and virtual servers, user devices, and printers; upgrade your existing desktop virtualization software to the latest releases of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also train your network managers to adhere to best practices to maintain your XenDesktop solution effectively.

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Apple Mac Connectivity Remote Consulting
Virginia Beach, Virginia OS X Infrastructure Technology Professional

Progent's Mac networking consultants can assist you with a wide array of system infrastructure areas such as system architecture, off-site and mobile connectivity, internetwork compatibility, security, and new technologies including Voice over IP and high-speed wireless networking. For business networks built exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the knowledge and depth to handle the challenge of designing, integrating, and supporting a system infrastructure that is robust, safe, productive and aligned with your corporate objectives. Progent can help you configure Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Apple's Xsan storage area network systems. Progent can also give you access to certified experts to support Cisco routers and switches.

Microsoft SQL 2008 Integration Services Microsoft SQL Server 2016 Remote Technical Support
Microsoft SQL 2008 Server Administration Professional for Microsoft SQL 2014 Dallas DFW
Microsoft SQL 2014 Support Consultants Orange County California Consultancy Services Company for Microsoft SQL Server 2016
Microsoft SQL Server 2016 Onsite Support Phoenix SQL Server 2016 Technical Support
Windows desktop virtualization Specialists
virtual desktop delivery Technology Professional Darien, IL

For Windows desktop virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can help you to plan a XenDesktop solution that improves the strategic impact of your information system; configure XenDesktop technology with your physical and virtual servers, end-user devices, and peripherals; upgrade your existing virtual desktop software to the latest versions of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also train your network managers to follow best practices to maintain your XenDesktop solution efficiently.

Microsoft SharePoint Server 2010 Integration SharePoint Server Network Engineer
Microsoft and Cisco Authorized Expert Houston, Texas Networking Group Microsoft and Cisco Authorized Expert Houston, TX Information Technology Consulting Firms
Microsoft and Cisco Certified Expert Dallas Networking Consultancy Services BlackBerry BPS Systems Consultant
Microsoft and Cisco Certified Expert IT Specialists for Dallas Firewall Security Firms
Citrix and Microsoft Hyper-V Outsourcing
Citrix StorageLink Consultancy Mississippi

Progent's Citrix-certified consultants can assist your organization to evaluate the strategic value of the available editions of Essentials for Hyper-V, help you to use Citrix management utilities with your Microsoft Hyper-V environment, and show you how to use Citrix Essentials to enhance the performance, uptime, flexibility, and fault tolerance of your virtual network while lowering the cost of equipment and support and simplifying administrative processes.

Microsoft, Cisco and Security Certified Experts Computer Network Specialists for Dallas, Texas Network Consulting Organization for Cisco in Jackson County Missouri
IT Outsourcing Advantages White Papers
IT Outsourcing Best Practices Article

Progent’s IT outsourcing packages provide budget-friendly computer support for mid-size businesses. Whether it involves designing system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated e-mail platform, monitoring your network, or creating a web-based business solution, outsourcing your network engineering services can reduce costs and eliminate risks, allowing IT service expenses to increase in a more linear and manageable manner than is feasible by amassing a large, knowledgeable in-house network support organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you create a secure and highly available network architecture for your vital Windows-powered applications such as Windows Server 2008, Microsoft Exchange Server, and SQL Server 2008.

Migration Company for Dallas, Texas Windows Server 2016 Security Consulting Services
Migration Consultants for Dallas, TX Small Business Computer Consulting Services in Indianapolis Indiana
UNIX Consultant Services
Engineers for UNIX in Palo Alto, California

Progent's Sun Solaris platform consulting services provide small companies and software developers support for administering and maintaining Sun Solaris environments that operate with Microsoft-based networks. Progent offers your business access to Solaris experts, support professionals qualified by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of experience provides you with an easy single source to help you create and maintain a protected and robust mixed-platform connectivity and communications environment that allows Sun Solaris and Microsoft coexistence by combining Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

National Dallas, TX Computer Networking Cisco Experts Atlanta, GA Outsourcing Company
Nationwide Microsoft Certified Expert Integration Consultant for Dallas Security Consulting Services Dallas Fort Worth
Network Consultant for Exchange Server 2000 Exchange 2000 Server Support and Setup
Network Consultants Microsoft SharePoint 2013 Information Technology Consulting in San Francisco California
Network Consultation for Dallas Southfield, MI Network Installation
Network Designers for Exchange Network Design and Consulting Stamford Norwalk Shelton
Application Monitoring IT Consultant
Server Monitoring Online Troubleshooting Los Altos, CA

Remote continuous monitoring, proactive alerts, and periodic analytical reporting are crucial to preserving the health of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management technology has advanced so far that businesses of any size can afford a degree of protection that was previously limited to enterprises. Progent can provide several Remote Monitoring and Management options available as low-cost service packages created to assist your company to detect and resolve a an array of IT network problems before they get big enough to disrupt productivity.

Network Management Network Security Consultants Server Administration for Cisco Network Management
Network Manager for Dallas, Texas Network Providers for Microsoft SQL Server 2017 Salt Lake City
Network Outsource Engineer Phoenix Valley of the Sun
Network Outsource for Dallas Cisco Network Installations in Lower Manhattan, Financial District, NYC
Network Recovery for Dallas, TX CISSP Firewall Support
Microsoft NAV Remote Technical Support
Yuba City, CA SL Software Professionals

Progent can provide you with experts who can modify your Microsoft Dynamics ERP, MRP, and accounting system applications to suit your particular business requirements. Progent’s Microsoft support experts provide experience in Microsoft Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also offers expert e-Commerce consulting support for secure, company-wide resource sharing plus integration with Customer Relationship Management packages.

Network Security Consultant for Dallas, TX Washington District of Columbia Information Technology Management for Windows Server 2012 R2
Network Security Consulting for Dallas, TX Atlanta, GA, Augusta, GA, Columbus, GA, Savannah, GA IT Solution Providers
Firewall Security Security Firms
Best Network Consultants in San Francisco

Progent provides small and medium size organizations professional support for Intrusion Protection Systems and IPsec VPN products from leading firewall and Virtual Private Network security companies including Check Point Software, Juniper Networks, and Symantec. Progent can show you how to create a detailed security strategy and select appropriate technologies from multiple vendors to achieve your security goals while staying within your budget limits.

Network Support Companies for BlackBerry Exchange BlackBerry Redirector IT Consulting Firm Lubbock
Networking Consultancy Services for Dallas, TX Microsoft MCTS Consulting Remote Support Job
Networking Organization for Dallas, TX Tampa, FL Networking Organization
Oakland Network Companies Network Consulting Firms for Berkeley in California
Exchange Server 2000 Technical Support Services
Upgrade Consultant for Exchange 2000 in Orinda, CA

Years of background with Microsoft's email products has made Progent among the most qualified IT support companies in California for configuring email systems based on Microsoft Exchange Server 2000. Progent is skilled in helping small organizations get all the benefits of Exchange Server under common scenarios including upgrading from Exchange 5.5, moving from an ISP-provided or POP3 Email system, and outsourcing your Exchange Server management.

Ohio Networking Consultant Small Business Network Support for Ohio
Network Consultants for Android Integration
Integration for Cisco wireless

Progent’s Wireless Consulting Services offer a fast, affordable option for companies of any size to integrate, manage, monitor and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and online applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

On-site IT Support BlackBerry BES Design Dallas Texas
Remote Consulting for Microsoft SMS
Microsoft SMS Server Network Engineer in Chicago, Illinois

Progent’s Microsoft consultants offer small and mid-size companies enterprise-class consulting support for Systems Management Server 2003 and System Center Configuration Manager 2007, Microsoft's solutions for change and configuration management. System Center Configuration Manager 2007 is the new title for the change management solution formerly called Systems Management Server. System Center Configuration Manager offers a variety of enhancements to Microsoft Systems Management Server 2003 such as comprehensive automation, built-in Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progent’s Microsoft certified engineers can show you how to use Systems Management Server or Configuration Manager effectively for streamlined OS and application software installation, security patch control, application tracking, and licensing reconciliation. Progent's engineers can also assist you to migrate smoothly from SMS Server to System Center Configuration Manager.

On-site Support for Sun Solaris Computer Consultants
Online Support for Dallas, Texas Orlando, FL Support Group
ASA 5540 Firewall Consulting
Cisco ASA 5500 Consulting Services

Progent's Cisco CCIE-certified networking experts can assist you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, administer, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

Onsite Computer Services Specialists for Microsoft Windows Server 2019 in Grand Rapids
Openings Telecommute Job for CISA Engineer in San Diego
Computer Consultant for Microsoft SMS
Computer Consultant for SMS Server 2003 Upgrade in San Francisco

Microsoft Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs lower the net operational expense of managing and deploying software products by making it easier to copy system images/, manage mobile devices, and operate management tools. In addition to advising you about ways to cut management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT tasks involving processes that Feature Packs are intended to make more efficient. Progent's adoption and upgrade services can lower cost and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can show you how to define efficient procedures and policies to manage handheld computers and intelligent portable communication devices so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security strategy that includes standards, procedures and technologies to keep your IT computer system safe.

Oregon Computer Systems Consulting Portland, OR, Salem, OR, Eugene, OR, Gresham, OR Support Specialist
Outsourced IT Management Services for Windows Server 2012 Windows Server 2012 R2 Computer Expert
Outsourcing Technology Microsoft Exchange 2010 Systems Support
Outsourcing for Dallas, TX Microsoft and Cisco Manager Pueblo County Colorado
Support Consultants for Progent's Management
Troubleshooting for Progent Management Team Milwaukee, WI

Progent's management team consists of industry veterans with decades of background delivering computer consulting, troubleshooting, and strategic IT planning to organizations ranging in size from startups to Fortune 500 companies. Great support requires great personnel, and Progent has put together a management staff able to provide customers with the best service value in the industry.

Part-Time Job for MCSE MCSA MCDBA MCIPT MCA Support Cisco CCIE CCNA CCDP CCNP CCIP CCSP CCVP Engineer Contractor in Little Italy
Juniper J2320 Router Consultant
Protection for Juniper J2350 Router San Francisco Bay Area

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

ProSight Email Guard Spam Filtering Professionals Technology Professional
Professional Services Morgan Hill Network Consulting Firms
Project 2016 Design Firm Outsourced Programming
ProSight Email Guard Content Filtering Technology Professional
Norfolk ProSight Email Data Leakage Prevention Consultant

Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver web-based control and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard combines cloud-based filtering with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a first line of defense and blocks most threats from reaching your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper layer of analysis for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.

RIM BlackBerry Security Consulting Companies BlackBerry Software Design Consultant
Red Hat Linux, Sun Solaris, UNIX Engineer Redhat Linux, Sun Solaris, UNIX Professionals
Redhat Professionals Redhat Computer Consulting in Hawaii
Remote Support Exchange Server 2007 Systems Engineer in Irving, Dallas County
SQL Server 2012 Consulting Services Firm Support Specialist for SQL 2012 in Richmond Piedmont
SQL Server Analysis Services Coding Power View Development Company
Apple Macintosh IT Services
Integration Support Kentucky

Progent's consultants offer Apple macOS and OS X users a range of services including workstation support, Apple macOS and OS X consulting, Mac integration with Windows environments, Microsoft Entourage and email help, network protection services, and one-on-one training. Progent can assist clients to migrate to macOS from OS X or other earlier editions of Apple Mac OS X and Progent can provide expertise with Apple Mac application software. Progent can also help you with iPhone integration and iPad management, or migrating to Apple's iCloud. For computer networks built exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of planning, integrating and maintaining a network environment that is reliable, safe, fast and able to achieve your organization's business goals.

SQL Server Management Studio Online Support SQL Server Management Studio Online Support
Scotts Valley Network Specialist Networking Firms for Capitola California
ProSight Remote Network Infrastructure Troubleshooting On-site Support
ProSight Network Infrastructure Management Network Consultant in Spokane, Washington

ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to map out, track, enhance and troubleshoot their networking appliances like routers and switches, firewalls, and access points plus servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept current, copies and displays the configuration of almost all devices connected to your network, tracks performance, and generates notices when issues are detected. By automating complex network management activities, WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, finding appliances that require important software patches, or isolating performance issues.

Security Cybersecurity Firm City of Washington Firewall Security Evaluation
Security Security Contractors Security Firewall Setup in District of Columbia
Server Consultant for Dallas, Texas Denver Colorado Small Business Network Consulting Services
Services Augusta-Richmond County Small Business Network Consulting Company
Setup and Support for Linux Support Outsourcing for Linux Portland Oregon
SharePoint Server 2010 Specialist Online Support for Microsoft SharePoint Server Denver Aurora
Firepower Consultant
Help and Support for Firepower Services

Progent’s experienced Cisco IT security consulting professionals offer expert PIX and ASA Firewall consulting support covering infrastructure design, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers robust user and application policy enforcement, sophisticated attack protection, and safe access services. Ranging from compact, plug-and-play desktop appliances for small and home offices to modular enterprise-level appliances, Cisco PIX and ASA Firewalls offer a high level of security, performance, and high reliability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing possible OS-specific security holes.

Small Business Contractor Network Integration
Cisco Certified Experts Meraki Outdoor APs Specialists
Integration for 8500 Wireless Controller in Corpus Christi, TX

Progent's Cisco-certified wireless technology experts can help organizations to configure, manage, and troubleshoot Cisco wireless devices including Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.

Small Business IT Outsourcing for Microsoft and Apple Microsoft Computer Migration Help Chula Vista, CA
Small Business IT Support for Dallas, TX Microsoft SharePoint Specialists
Small Business Network Support for Dallas, TX RIM BlackBerry Systems Engineer in Petaluma California
Small Office Server Help
Small Office Computer Support Company Palm Beach Gardens, FL

Progent is a leading innovator in cost-effectively providing enterprise-class network help to small businesses. Progent's achievement in handling the IT service requirements of the chronically underserviced small business market is the combined outcome of key technical and operational breakthroughs that have removed much of the conventional expenses out of administering network service, injected unmatched technical expertise into the IT service system, and significantly accelerated the repair cycle.

Small Business Outsourcing IT for Dallas, TX Ubuntu Linux, Solaris, UNIX IT Consultant Santa Ana California
Small Business Professional Small Company Configuration
Small Office IT Outsourcing for Dallas, TX Cisco Small Business IT Consultant
Small Office Network Consulting for Dallas, Texas Coral Gables Exchange 2016 Small Business Computer Consulting Company
Small Office Server Support for Dallas, Texas Network Support Group
Illinois Technology Consulting Company
Texas Outsourcing IT Support

If your business does not need urgent remote support but expects to need technical services with your network soon, you can save time and money and guarantee that the appropriate IT skill will be ready when you require it by getting in touch with a Progent sales agent and signing up as a client. For details, phone 800-993-9400 or email information@progent.com.

Software Consultants for Dallas, TX Urgent Network Small Business Network Consulting in Stamford
Software Support Louisville, Kentucky Security Consulting Group
Solaris Integration Services Remote Support for Solaris
Solaris with Windows Consultant Services UNIX, Windows Consulting
Sonoma County Support Organizations Healdsburg Technical Consultant in California
Specialists Microsoft SQL Server 2016 Remote Consulting in DC
Support Firm Computer Network Consulting in Ontario Rialto Hesperia Chino
Support Firms for Dallas, Texas Integration for Sun Solaris Florida



Progent offers the services of a CRISC-certified risk management consultant to assist your company to design and implement an enterprise risk management (ERM) strategy based on best practices promoted by CRISC and crafted to match your company's risk tolerance, business goals, and budgetary guidelines.

Support Organizations Winston-Salem, North Carolina Computer Consultants
Support Team for SQL 2012 Network Consulting Company in Los Angeles County California
Support and Help for Dynamics GP/Great Plains Support and Setup
Home Based Computer Consulting Job Opening
Work from Microsoft Consulting Telecommuting Job

Progent believes that a carefully designed and executed information system is a pivotal factor for accelerating a company's success, and we follow this belief in our corporate network environment. Progent has built a fault-tolerant virtual office infrastructure that enables Progent's in-house engineers and certified contractors to offer rapid and efficient service, cooperate closely on complex jobs, and gain from professional and personal growth from being a member of a dynamic business culture of self motivation and independence.

Suse Linux, Sun Solaris, UNIX Computer Consultants CentOS Linux, Sun Solaris, UNIX Computer Consultants Denver International Airport
Consulting for Solaris with Windows
Solaris with Windows Consultant in Lubbock, Texas

If your office network mixes UNIX, Linux or Sun Solaris technology with Windows, Progent can help you to incorporate your servers into a cohesive environment that permits all your OS platforms to run side by side for simple management, transparent information exchange, high availability, enhanced performance, and strong protection. Progent's UNIX/Linux/Solaris and MS Windows coexistence support services feature IT infrastructure configuration and service, consulting for Windows services for UNIX, remote network monitoring and administration, online technical support and repair, in-person technical support, and Help Desk services.

Tech Outsourcing Management for Oklahoma City, OK
Technical Support Group for Dallas Microsoft Exchange Outsourcing Company District of Columbia
Technology Consulting Windows 2008 Server System Consulting
Integration for Referral Program for Computer Consulting
Top Quality Referral Program for IT Services IT Consulting

Progent has developed a variety of programs that allow individuals or organizations to profit by becoming referrers, sales agents, or resellers of Progent's technical support and network consulting. Options are operating as a sales representative for Progent-branded services or taking advantage of Progent's consulting engineers under your own service brand as a transparent arm of your network services team.

Telecommuter Jobs for Help Desk Consultant Computer Engineer Freelancing Job Modesto
Telecommuting Job Network Consultant Contractor Job in Vacaville California
Microsoft Exchange Server 2010 Migration Services
Professional for Exchange Server 2010 Upgrade in Chicago, IL

Progent can provide comprehensive support for every step of your Exchange Server 2010 migration including outsourced or co-sourced project management, site prep, project design and documentation, specification of all new software and equipment required, recommended sourcing, system testing at client site or at Progent's testing lab, setting up temporary coexistence between Exchange Server 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the previous servers, and training for customer's IT group and users.

Troubleshooters for Dallas, Texas Small Business Outsourcing for Microsoft Exchange 2016 in Marion County Indiana
Tukwila Support Company Tukwila, WA Computer Specialist
UNIX with Windows IT Consultants Windows and Solaris Support and Help
Upgrading for Dallas SQL Server 2012 Computer Service Providers in SF
Virginia - Virginia Beach, VA, Norfolk, VA, Chesapeake, VA, Richmond, VA Network Installations Virginia Consulting Service
Virtualization Consultant Independent Mission Critical IT Applications IT Consulting
Windows Server 2012 Hyper-V Online Support Setup and Support for Windows Server 2012 Security
Windows Server 2012 R2 Server Migration Specialists Security Consulting Firm Pittsburgh, PA
Sun Solaris Upgrading
Sun Solaris Migration Consultants San Mateo, California

Progent can assist you to plan and execute an efficient migration from a Sun Solaris-powered IT environment to a network based on Windows and suited for supporting Microsoft's familiar office productivity software, commercial applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco consultants and application specialists can show you how to guard your information and reduce productivity discontinuity by developing an effective migration strategy that protects your existing investments in Solaris application and infrastructure. UNIX-to-Windows migration support services available from Progent include evaluation of existing environment, migration planning and validation, MS Exchange migration services, information and application software transition, and processor and storage system migration and economization.

Windows Server 2016 Implementation Support Windows 2019 Server Network Support Technician
Windows Server Hyper-V 2016 Network Engineer
Windows Hyper-V 2016 Containers Integration Services

Windows Hyper-V 2016 incorporates core technologies initially designed for and refined on Microsoft Azure, among the world's largest public clouds. This significantly enhances the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing security, uptime, scale, manageability, dependability and recoverability. Progent’s Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your organization, configure pilot environments to verify the ability of Hyper-V 2016 to run your critical applications, plan an efficient network architecture for a cloud-based or hybrid installation, develop and carry out a non-disruptive migration plan, educate your IT administration and technical support personnel, and provide ongoing consulting and debugging support to ensure that your Hyper-V 2016 solution delivers maximum business value.

Windows Server 2016 Security Consulting Firms Atlanta Georgia Windows Server 2016 Install
XenApp Virtual Applications Services Top Rated Professional