Fast Online Technical Support for Dallas Texas UNIX or Linux SystemsFor small and midsize businesses in Dallas Texas, Progent offers help for computer systems powered by UNIX or Linux or for environments that feature a combination of UNIX and Windows technology. Progent has provided online support to companies in all 50 states in the United States. (See Progent's client testimonials). In addition, Progent can furnish the expertise of CCIE-qualified network specialists for challenging connectivity issues, as well as the services of CISSP-certified security consultants to handle high-level security design and business continuity preparedness.

Progent's remote support services represent excellent value because they have the practical experience and the sophisticated tools to resolve most network problems rapidly. This lowers immediate costs because service calls require a smaller number of chargeable minutes. Remote support also eliminates the cost of dispatching an engineer to your office. Your company saves additionally in incidental costs by reducing or eliminating network downtime and associated costs stemming from business disruption, disgruntled customers and vendors, unproductive workers, and de-focused management.

Progent's pricing policy for remote help is structured to maximize the impact of your IT service dollar. Progent charges per minute for phone consulting, so you pay only for the services that you actually get. Unlike typical online support companies, Progent asks for no initialization charge or minimum job duration. Progent's one-minute billing unit and simple model for billing prevent situations where quick fixes manage to end up as large bills. Progent's penchant for handling problems efficiently translates into your business conserving money.

Progent's Online Technical Support Tools
Over the years, Progent has developed a set of customized technologies and proven processes which allow the maximum degree of effectiveness for remote engineering help and repair for small and midsize business computer systems. Progent provides secure Virtual Private Network support for VPN gateways from a variety of leading vendors such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Protected VPN access permits the experts of Progent's remote service group to link to your company's computer system without violating system security.

Progent's powerful customer support database system stores thorough records describing all service that Progent's customers have received. Progent's team engineers have access to the details of support rendered to each client by any consultant. This archive of anomalies and fixes is structured as a quickly searchable proprietary knowledge base that allows Progent's online technical engineers to communicate their knowledge company-wide to make sure that the quality of Progent's support grows over time. Progent's advanced accreditations and working relationships with major technology companies including Cisco and Microsoft permit access to other extensive technical support databases and allow fast response from vendors' internal support staff so Progent's online consulting experts are able to arrive at optimal resolutions quickly.

Initiate Remote UNIX/Linux, Solaris, or Apple macOS and OS X Network Help from Progent
To access Progent's remote services in Dallas Texas or to find out additional information about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for IT help, go to Immediate Urgent Support.

Online Support Services Offered Progent
Progent's online support engineers possess credentials in a comprehensive set of technologies. This broad range of technical skills permits Progent's engineers to handle virtually any problem that may crop up in a small company network. Certifications awarded to Progent support experts in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent service experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional (CCVP), and Design Associate.

To help customers with multi-operating system networks, Progent also provides the services of engineers who have high-level Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP network security experts, and Information System Security Architecture Professional consultants.

Phone-based technical services provided by Progent to small businesses in Dallas include:

  • UNIX, Linux, Sun Solaris, and macOS and OS X Support Services
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online support services cover a broad array of information technology including network infrastructure, messaging systems, system and process security, UNIX/Linux and Windows integration, virtual server technologies for server hardware economization and easy management, and migration from older systems to current Windows or Linux-powered environments. Progent's team-based methodology for resolving network issues promotes fast escalation, when required, to engineers with appropriate expertise to handle complex situations. This expedites solutions of critical problems, minimizes network downtime, and cuts service costs.

    Progent's UNIX/Linux consultants can provide urgent phone-based assistance for resolving anomalies affecting UNIX, Linux, or Solaris networks powered by popular versions of UNIX including:

    • Apple macOS and OS X
    • Sun Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Important Linux platforms for which Progent can provide expertise include:
    • RedHat Linux
    • SUSE Linux
    • Debian-GNU
    • Slackware

  • Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Troubleshooting
    Cisco Infrastructure Consultants for Dallas TexasThe Cisco CCIE certification is the highest recognition for network infrastructure professionals, and certifies a person's networking knowledge at the master level. Cisco CCIEs can handle the most intractable problems occurring in network infrastructure planning, installation, maintenance, security, and repair. Cisco CCIEs operate closely with Cisco's internal engineers in isolating problems with Cisco IOS network administration tools and developing workarounds or identifying program updates. CCIEs represent an exceptional value since their depth of expertise allows them to find solutions for the most intractable problems rapidly. In many instances, less qualified service providers can struggle for many hours or even days with identical tasks that a Cisco CCIE can fix in minutes. Few consulting providers make CCIEs available to support small and mid-size companies. Progent offers quick telephone access to a Cisco authorized CCIE so your company can receive immediate support for complex network problems that are impacting worker productivity but are outside the comfort zone of your regular IT maintenance providers. Progent's CCIE engineers can connect to your environment using advanced on-line troubleshooting tools in order to perform efficient, safe, and economical diagnosis and remediation. Progent's Cisco CCIEs can provide expertise in the entire range of Cisco's industry-leading selection of networking products including PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Modules, protected broadband and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, wired and wireless Voice phones and systems, Catalyst family switches, as well as VPN products.

  • Authorized Microsoft Windows Expertise
    Windows Experts for Dallas TexasProgent's Microsoft-expert remote service engineers can provide network troubleshooting and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your company the assistance of support professionals who can assist you with a broad range of platform support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, Microsoft Exchange Server 2019 deployment, MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Exchange Server 2010 monitoring and support, SharePoint 2016 migration consulting, SharePoint 2019 planning and integration, Skype for Business Server planning and deployment support, Microsoft Lync Server integration and Microsoft Office Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 support, Systems Center Operations Manager (SCOM) resource monitoring, Project Server and Server Online training, Small Business Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also can deliver a wide range of remote PC desktop support and troubleshooting services including Windows 7 migration, preparing for to 64-bit workstation applications, configuring Microsoft Office 2010, and streamlining PC desktop image creation.

  • CISSP, ISSAP, and CISM Premier Network Security Specialists
    CISSP Certified System Security Specialists for Dallas TexasProgent's qualified CISSP and ISSAP network security engineers can provide a variety of security services that can bolster the defenses of your UNIX/Linux, Sun Solaris, Apple Mac or Windows environment against attacks or assist your business to recuperate quickly after a damaging penetration. Security consulting services offered by Progent cover thorough security analysis using utilities such as GFI LANguard, NMAP Port Scanner, and software from Solar Winds tools and Netcat; fast cleanup after virus and worm attacks; configuring firewalls; establishing secure architectures for off-site and mobile connectivity; securing your messaging system from spam and directory harvest attacks; and setting up round-the-clock proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced remote consulting services to help companies of all sizes integrate their information networks with leading public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid network models that combine local resources as well as public clouds. To assist you to integrate cloud services with networks, Progent can provide a range of cloud integration services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure hybrid cloud integration, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud planning and integration consulting. Progent has more than two decades of experience providing advanced consulting services remotely, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
Special Support Programs Available from Progent
Progent can provide the services of world-class remote consulting experts for contract IT projects that small businesses often need. Billing charges for longer-term consulting tasks are determined based on the level of expertise of the consultants involved. Progent's experience with these special fields of information technology enables clients to execute major projects within budget and on schedule. Progent's project-based online engineering solutions include:
  • Call Center Services
    Progent's Help Desk programs for small and midsize organizations with networks that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Call Center outsourcing, Virtual Help Desk services, and Call Center process consulting. Progent's Standard Help Desk services are a convenient solution for small organizations who don't have the money or time to support an internal Call Center but who need quick response from a dependable Call Center with professional phone support plus the available expertise to escalate the most challenging problems to advanced engineers.

    Progentís Help Desk Co-management services allow your IT organization to share responsibilities for Help Desk services seamlessly between your IT team and Progent's nationwide pool of seasoned technical support technicians and matter experts (SMEs). Progentís shared Help Desk service is a collaborative support solution based on the leading professional services automation platform for handling end-user service requests, ticket lifecycle, accountability, progress tracking, and reporting.

    Progent's Help Desk consulting expertise can aid you in building an efficient new Help Desk Call Center or improving your existing one, identifying or enhancing Help Desk Call Center application software to handle the special demands of your business, or providing occasional online personnel to work with your in-house Help Desk group to handle high-demand events like software transitions, major upgrades, or installing brand new business software.

    Progent's Help Desk staff of seasoned network professionals provides your computer users in Dallas Texas instant contact with an efficient technical support group with substantial background delivering phone help and remote diagnostics for computer environments based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to earn the Help Desk perception as a solid contributor to company efficiency, and Progent's target is to fix rather than simply annotate network problems.

  • Applications Services: Education, Programming, and Integration
    Progent's Applications Consulting staff offers remote and in-depth consulting expertise and education in key application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting expertise, programming, and education for Microsoft business applications including CRM, Office Project, MS Office Word, and MS Excel. To read more information concerning Progent's expertise, programming, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.

    Progent's Apple Mac professionals can promote the creative elements of Macintosh computing by offering phone-based consulting support and training in graphics, sound, and motion video. Progent's consultants offer expertise in a large selection of Mac creative tools including Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with common projects like capturing or digitizing audio or video or setting up an audio/video post production studio.

    Online Network and Server Monitoring Services
    Progent offers companies in Dallas Texas online network and server monitoring services centered around Microsoft System Center Operations Manager IT infrastructure monitoring and reporting, customized by Progent to fit your business so your network support is proactive and automated. By uncovering possible problems before they evolve into crashes, automated monitoring can minimize inconvenient and expensive information system breakdowns. Progent can also provide help with network monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft Windows networks, or systems powered by a variety of OS platforms.

How Your Dallas Texas Company Can Contact Progent's Remote Support Experts
To get in touch with Progent about urgent phone-based help with UNIX, Linux, Sun Solaris, or macOS and OS X networks, visit Progent's Urgent Remote Help, call 1-800-993-9400, or visit Contact Progent.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
469-317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
469-342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
817-751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
214-446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
682-267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
469-649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
469-565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
469-929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
817-756-6968 Southlake Network Support Services

An index of content::

  • 24 Hour Microsoft SharePoint Server 2007 Online Support Services Dallas County Troubleshooting Microsoft SharePoint Server 2010 Dallas County
  • 24-7 Short-Term Staffing Support Services Consulting Expertise Dallas County Dallas, TX 24/7/365 Supplemetary IT Staffing for Network Service Organizations
  • 24-Hour Outsourcing Company Dallas, Texas Dallas Tech Services
  • 24/7 Cisco Network Outsource Network Repair Service Cisco Dallas DFW
  • 24x7x365 Teleworkers Expertise in Dallas - Management Tools Assistance Dallas - Irving Texas Teleworkers Dallas Expertise - Endpoint Management Systems Consulting Experts Dallas Fort Worth
  • After Hours Telecommuter Job CISA Consulting Downtown Dallas Cisco CCIE VoIP Support Telecommuter Job Downtown Dallas
  • Automated Server Monitoring Network Consulting ProSight Patch Management Technical Consultant

  • 802.11ac Migration Remote Support
    Integration WiFi

    Progentís Wireless Consulting Services provide a fast, economical way for businesses of all sizes to configure, manage, monitor and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

  • BlackBerry Enterprise Server Computer Support Dallas Fort Worth Computer Expert BlackBerry Exchange Dallas DFW
  • Cisco VoIP Remote Consulting Cisco VoIP phones Remote Support Services

  • Open Now Microsoft Expert 64-bit Upgrade On-site Support
    64-bit Processing Consultant Services

    Progentís Microsoft-premier engineers can help your organization to enhance your desktops from 32 bits to 64 bits. Progent can assist your company to understand the costs and benefits of moving to 64-bit desktop processing, design an affordable upgrade process that reduces business disruptions, and provide economical, expert online help to assist your organization to install 64-bit PC desktop operating systems and applications on your current hardware.

  • Largest Redhat Linux, Solaris, UNIX Computer Consulting Dallas - Irving Texas
  • Consulting Services for Computer Support Providers nearby Dallas - Seamless Short-Term Staff Augmentation Dallas - Irving Texas Consulting Support for Dallas Computer Support Firms
  • Dallas - Irving Texas Work from Home Employees Assistance in Dallas - Integration Assistance Dallas Work from Home Employees Infrastructure Consulting Dallas Fort Worth
  • Dallas At Home Workforce Cybersecurity Solutions Expertise Dallas Texas Remote Workforce Dallas Consultants - Network Security Systems Consulting Experts Dallas DFW
  • Dallas Critical Ransomware Recovery Consultants Dallas Fort Worth Dallas Emergency Crypto-Ransomware Recovery Dallas Texas
  • Dallas Fort Worth Firewall Cybersecurity Organization Security Auditor Security
  • Dallas Offsite Workforce Help Desk Outsourcing Consulting Downtown Dallas 24/7 Teleworkers Dallas Consulting Services - Call Desk Outsourcing Assistance Dallas County
  • Dallas Telecommuters Collaboration Solutions Guidance Dallas Fort Worth Dallas Work from Home Employees Collaboration Solutions Consulting and Support Services Dallas County
  • Dallas Work from Home Employees Connectivity Solutions Consultants Dallas, TX Telecommuters Dallas Consulting Experts - Integration Solutions Guidance Downtown Dallas
  • Dallas Work from Home Employees Data Protection Systems Consulting Dallas, TX Award Winning Dallas At Home Workforce Data Protection Systems Assistance Dallas
  • Dallas, TX Dallas Teleworkers Cloud Solutions Consulting Dallas DFW Dallas At Home Workforce Cloud Technology Consultants

  • Database Consultant Services
    Database Technology Professional

    Progent's Microsoft-certified database application consultants offer small and midsize businesses remote DBA and programming services for popular database platforms such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Support services offered by Progent include software installation and integration, database design and programming, administration support, replication and synchronization strategies, capacity planning, performance tuning, data migration, information security, backup/restore options, problem solving, and webinar training.

  • Dynamics GP-Software Gold Partner nearby Dallas - Database Consultants Dallas Texas Dallas Microsoft Dynamics GP Migration Support Dallas DFW
  • Ubuntu Linux, Sun Solaris, UNIX Computer Engineer Dallas - Irving Texas
  • Emergency Remote Workforce Consulting - Dallas - Conferencing Systems Guidance Dallas Fort Worth Dallas Fort Worth Teleworkers Guidance near Dallas - Voice/Video Conferencing Systems Consulting Services
  • Exchange 2010 Server Consultancy Services Company Dallas, TX Exchange Server 2010 Server Consultant Dallas Texas
  • IT Consultants Colbolt Linux 24-Hour Fedora Linux Computer Consultant
  • Integration Support Chief Information Officer CIO Specialist

  • Ubiquiti UAP-AC WiFi access point Consultant
    Ubiquiti UniFi Security Gateway Specialist

    Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. UniFi appliances installed on multiple venues with thousands of access points can be remotely configured and managed with free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, debugging, monitoring, and analytics. Progent offers the skills of seasoned Wi-Fi consultants who can help you to determine the value of Ubiquitiís UniFi products for your environment and assist you to design, deploy, manage, and troubleshoot your UniFi solution.

  • Debian Linux, Sun Solaris, UNIX Specialist Dallas - Irving Texas
  • Microsoft SQL Server 2014 Capacity Planning Consultants Emergency SQL Server 2014 Disaster Recovery Remote Consulting
  • Operations Manager Remote Troubleshooting Microsoft Experts Online Support Services Comprehensive Event Management
  • Outsourcing Company Dallas, Texas Dallas Administration
  • Small Business Network Online Technical Support Online Help Small Business Network
  • Small Business Network Support Cisco Certified CCIE Top Rated Design Consultant Cisco Security
  • Small Office Computer Consultant Microsoft SQL Server Dallas SQL Server Setup Service Dallas County
  • Telecommuters Consulting and Support Services in Dallas - VoIP Technology Consulting and Support Services Dallas DFW At Home Workforce Dallas Assistance - VoIP Systems Guidance Dallas - Irving Texas
  • Ubuntu Linux, Solaris, UNIX Computer Consultant Dallas Red Hat Linux, Sun Solaris, UNIX Specialist Dallas, TX
  • WatchGuard Firebox Security Consultant Security Auditing WatchGuard Firebox M270 Firewall

  • Office 365 hybrid solutions for Exchange Support Services
    Hybrid Exchange Online and Exchange on-premises Troubleshooting

    Microsoft Office 365 Exchange Online lets you use cloud-based servers, mailboxes and associated email components to reduce capital expense and management overhead. You can use Office 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid architecture that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable remote support to assist your organizations to evaluate the benefits of Office 365 Exchange Online, plan a network topology that aligns with your functional requirements and IT budget, carry out an efficient move from your current Exchange system to one that incorporates Office 365 Exchange Online, train your management staff and end users, and deliver ongoing consulting and troubleshooting.

  • Windows 8.1 Migration Support Organizations Microsoft Windows 8.1 Migration Remote Technical Support

  • Comcast Business Class Cable Internet Specialists
    Largest ADSL2+ Professionals

    Progent can provide the affordable services of online Internet connectivity experts to help your company to evaluate or update your ISP services so your Internet connectivity solution meets your business requirements. Support services available from Progent's engineers include assessment of your current bandwidth utilization, carrier and service plan comparison and ordering, network provisioning, and overseeing a smooth switchover to a new ISP and/or service arrangement. Network provisioning can include enhancing current routers and deploying additional ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.

  • Windows Server 2012 Information Technology Consulting Firms Dallas Fort Worth Windows Server 2016 Network Consultant Dallas DFW

  • Microsoft Exchange 2003 Support Outsourcing
    Postini Network Intrusion Penetration Testing

    Progent's Microsoft-certified consultants have over a decade of background delivering email solutions for companies that range from small offices to large corporations. Progent offers economical support for all editions of Microsoft Exchange Server to enhance email and virus security, design high availability email systems, and facilitate off-site and wireless email connectivity. Progentís Microsoft Exchange support services can help you in planning and executing a move from a legacy SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Microsoft Exchange Server 2016. Progent offers support for Windows 8, Windows 7, and Windows XP clients running Office Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for popular browsers. For email virus protection, spam filtering and outbound data leak protection, Progent offers Email Guard security services.

    © 2002-2020 Progent Corporation. All rights reserved.