Urgent Online Support for Dallas Texas UNIX, Linux, or Sun Solaris SystemsFor small and midsize companies located in Dallas Texas, Progent offers technical support for networks powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a combination of UNIX and Windows technology. Progent has provided online troubleshooting to businesses in every state in the United States. (See Progent's customer recommendations). Progent also can furnish the expertise of Cisco CCIE network specialists for complex infrastructure issues, as well as the assistance of CISA and CISM-certified security consultants to handle high-level security architecture and business continuity planning.

Progent's online technical support engineers represent exceptional value due to the fact that they have the practical experience and the sophisticated tools to resolve most network problems quickly. This reduces immediate costs since solutions take up fewer chargeable consulting minutes. Remote support also avoids the cost of dispatching a consultant to your office. Your organization saves additionally in incidental expenses by reducing or avoiding network downtime and related losses due to business discontinuity, upset customers and vendors, unproductive workers, and distracted management.

Progent's billing model for remote help is structured to maximize the impact of your network support investment. Progent charges per minute for telephone-based assistance, so you owe exclusively for the services that you receive. In contrast to many online support firms, Progent requires no service activation fee or minimum payments. Progent's one-minute granularity and clean policy for pricing prevent situations where speedy. minor solutions manage to end up as substantial invoices. Progent's penchant for solving technical issues quickly translates into your company spending less money.

Progent's Online Technical Support Tools
Over the years, Progent has refined an array of optimized tools and field-proven methodologies that allow the maximum degree of efficiency for online consulting and repair for small and midsize business information systems. Progent provides protected Virtual Private Network support for gateways from a variety of leading vendors such as Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Protected VPN technology allows the experts of Progent's Technical Response Center to interface to your company's computer system without compromising system security.

Progent's sophisticated service database application stores thorough documentation describing all service that Progent's customers have received. Progent's staff engineers have the benefit of the specifics of services delivered to every client by every engineer. This history of problems and responses is structured as a quickly retrievable internal database that permits Progent's online technical professionals to share their knowledge company-wide to ensure that the value of Progent's support grows daily. Progent's high-level certifications and close relationships with key vendors such as Cisco and Microsoft make available additional massive technical support databases and permit priority access to manufacturers' in-house engineering staff so Progent's online consulting experts are able to arrive at optimal solutions promptly.

Initiate Online UNIX/Linux, Sun Solaris, or Apple macOS and OS X Network Help from Progent
To access Progent's phone services in Dallas Texas or to find out additional information about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have a critical requirement for network help, visit Immediate Urgent Support.

Online Network Support Services Provided by Progent
Progent's phone-based support experts have advanced credentials in a comprehensive array of technologies. This broad range of IT skills enables Progent's engineers to handle practically any emergency likely to occur in a small business information system. Certifications awarded to Progent engineers in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent service engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, CCVP, and Design Associate.

To support companies with mixed-operating system environments, Progent also provides the support of consultants with advanced Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager consultants, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional engineers.

Phone-based support available from Progent to small businesses in Dallas include:

  • UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
    Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based support services address a wide array of information technology including system architecture, messaging systems, network and operational security, UNIX and Windows coexistence, virtual server technologies for server hardware consolidation and simplified management, and migration from older systems to current Windows or Linux-based environments. Progent's group-based methodology for resolving network issues enables fast escalation, when required, to engineers with task-relevant expertise to handle challenging situations. This accelerates repair of urgent problems, reduces network downtime, and cuts support expense.

    Progent's UNIX/Linux consultants can provide emergency phone-based assistance for resolving anomalies within UNIX, Linux, or Solaris networks powered by popular derivatives of UNIX such as:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX Operating System
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Important Linux versions for which Progent offers expertise include:
    • RedHat Linux
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware Linux

  • Contact a Cisco CCIE for High-level Network Problem Solving
    Cisco Engineers for Dallas TexasThe Cisco Certified Internetwork Expert (CCIE) certification is the top accreditation for network consultants, and validates a consultant's networking knowledge at the expert level. Cisco qualified CCIEs can deal with the most complex challenges surrounding network infrastructure planning, integration, administration, security, and repair. CCIEs operate with the highest priority with Cisco's in-house support staff in isolating problems with Cisco IOS network management utilities and coming up with workarounds or identifying software patches. Cisco qualified CCIEs offer excellent cost-effectiveness since their deep experience enables them to resolve the most intractable problems rapidly. In typical cases, less seasoned service providers can struggle for hours or days with identical problems that a Cisco CCIE can fix in a few minutes. Few consulting organizations make CCIEs available to assist small and medium sized businesses. Progent offers fast phone contact with a Cisco-qualified CCIE so your company can get timely help for severe network infrastructure issues that are impacting worker efficiency but are beyond the experience of your local computer maintenance personnel. Progent's Cisco-qualified CCIE support experts can connect to your network using advanced on-line troubleshooting technology to perform efficient, safe, and economical diagnosis and remediation. Progent's Cisco-qualified CCIEs offer consulting for all of Cisco's top-selling family of networking devices such as PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) systems, Catalyst family switches, as well as VPN solutions.

  • Authorized Windows Expertise
    MS Windows Support for Dallas TexasProgent's Microsoft-certified remote support experts can provide network repair and IT help for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the expertise of consulting professionals who can assist your company with a wide variety of platform support services including Windows Server 2012 R2 integration, Windows Server 2008 installation, Microsoft Exchange Server 2019 deployment, MS Exchange 2016 planning and deployment, Exchange 2013 configuration, Exchange 2010 monitoring and support, SharePoint 2016 migration and hybrid integration support, SharePoint 2019 planning and deployment, Microsoft Teams planning and integration, Skype for Business Server migration consulting, Lync Server management and Microsoft Office Communications Server upgrade, Forefront Threat Management Gateway management and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 support, Systems Center Operations Manager network monitoring, Project Server training, Small Business Server 2011 support, and Windows Essentials migration and cloud integration.

    Progent also offers a wide array of online desktop support services including Microsoft Windows 7 migration, upgrading to 64-bit workstation software, integrating Office 2010, and streamlining Business Desktop Deployment.

  • CISSP, ISSAP, and CISM Premier Network Security Engineers
    CISSP Premier Network Security Engineers for Dallas TexasProgent's certified CISM and CISSP network security consultants offer a variety of system protection solutions to enhance the defenses of your UNIX, Linux, Solaris, Apple Mac or Windows environment against attacks or help your business to recuperate rapidly after a damaging breach. Security services offered by Progent include: comprehensive security evaluation utilizing utilities such as GFI LANguard NSS, AMAP Application Scanner, and products from Metasploit and Netcat; quick recuperation from virus and worm assaults; configuring firewalls; designing safe techniques for remote and mobile communication; guarding your email system from spam and DHA attacks; and offering 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced remote consulting support to help companies of any size connect their networks with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid topologies that combine physical IT assets along with public clouds. To assist you to integrate cloud services with physical datacenters, Progent offers a range of public cloud integration services that include Microsoft 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure hybrid cloud solutions, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud integration consulting. Progent has more than 20 years of experience providing high-level consulting services remotely, and Progent can help you complete your cloud migration projects on schedule and affordably.
Additional Support Services Offered by Progent
Progent offers the services of world-class remote consulting experts for contract IT projects that small companies often request. Billing rates for longer-term development or consulting tasks are determined according to the qualifications of the consultants required. Progent's background in these special areas of information technology allows customers to execute major projects economically and on time. Progent's special online consulting services include:
  • Help Desk Call Center Expertise
    Progent's Call Center support alternatives for small and midsize companies with networks that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Call Center outsourcing, Virtual Helpdesk services, and Help Desk process consulting. Progent's Standard Help Desk Call Center services are well suited for smaller companies who lack the resources to support an internal Call Center but who need fast access to a reliable Call Center with professional phone support plus the available expertise to escalate the most challenging trouble tickets to high-level consultants.

    Progentís shared Help Desk services make it possible for your business to share responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progentís Co-managed Help Desk service is a collaborative support solution built around the top PSA tool for managing end-user service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Help Desk consulting support can assist you in creating an effective new Help Desk Call Center or enhancing your established one, selecting or customizing Help Desk software to address the unique needs of your company, or adding temporary phone support personnel to reinforce your existing Call Center team to deal with unusually busy events such as software transitions, major updates, or installing brand new applications.

    Progent's Call Center team of experienced network consultants gives your workers in Dallas Texas rapid access to a large network service resource with years of background providing telephone-based support and online diagnostics for networks powered by UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's focus is to earn the Help Desk the reputation as a key enabler of company performance, and Progent's policy is to solve instead of merely document technical problems.

  • Applications Services: Training, Development, and Troubleshooting
    Progent's Applications Consulting Group can supply online professional engineering expertise and training in key business application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also offers consulting expertise, custom development, and education for popular Microsoft applications such as Microsoft CRM, MS Project, Word, and Office Excel. To learn additional information concerning Progent's expertise, customization, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.

    Progent's Apple Mac consultants can promote the imaginative components of Mac environments by providing phone-based help services and education in graphics, audio, and motion video. Progent's support professionals offer expertise in a variety of Macintosh creative tools such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and After Effects. Progent's consultants can also help you with special jobs like capturing or digitizing audio/video or putting together an audio/video production studio.

    Remote Network Monitoring Services
    Progent can provide businesses in Dallas Texas remote computer system monitoring support powered by MS Operations Manager network monitoring, customized by Progent for your environment so that your computer support is proactive and automated. By detecting emerging trouble spots before they cause network outages, proactive monitoring can ward off disruptive and expensive service breakdowns. Progent can also assist with system monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft Windows networks, or networks that support a variety of OS platforms.

How Your Dallas Texas Company Can Contact Progent's Online Service Experts
To contact Progent about emergency remote expertise with UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, visit Progent's Urgent Phone-Based Help, telephone 1-800-993-9400, or go to Contact Progent.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services

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