Professional Remote Help for Daly City, California Computer Networks from Certified Consultants
Small businesses have typically been ignored by major network service organizations. Some small companies permit themselves to grow overly reliant on individual engineers or small consulting firms who lack the size or comprehensive knowledge to respond quickly or efficiently to technical crises. Other small businesses resort to giant service firms staffed with personnel trained to offer by-the-numbers solutions to ordinary issues but who are missing the experience and versatility to deal with the variety of environments and lack of standards typical of small company information systems.

Progent's time-tested approach to delivering affordable and successful network service to small companies has made Progent among the top Microsoft-certified network service organizations in the industry. Progent has provided online support to companies in every state in the United States (See Progent's customer testimonials).

For medium-size and enterprise companies, Progent offers co-sourcing and project management services to add to the subject matter expertise of your in-house network service group. Co-sourcing can cut costs and help meet schedules for major projects such as software development, disaster recover/business continuity planning and testing, network security audits, office consolidations, or software migrations and upgrades.

Progent can also offer access to certified experts to assist your company to plan and implement your cloud strategy.

Core Technical Areas Serviced by Progent for Business Networks in Daly City, California
Progent offers the support of certified consultants for all facets of business network technology found in small and midsize companies. Products and technologies serviced by Progent include:

Support Delivery Options for Daly City, California Businesses
Progent offers a variety of alternatives for providing small businesses and local governments with affordable computer services for troubleshooting, system architecture, hosting services, and network management outsourcing. Progent's paradigm for providing network support is based on the Call Center structure familiar to larger IT support groups. Progent's Help Desk Service Model promotes fast support, comprehensive service records, consistent follow-up, and strict cost monitoring across an array of IT service delivery options that include remote repairs, on-premises support, top-level consulting, as well as server hosting.

  • Online Support
    Progentís Technical Response Center offers urgent and scheduled online assistance for Microsoft Windows, Linux, Apple, and Cisco-based environments in the U.S. and globally. Progent's certified service experts can assist customers to troubleshoot and repair network issues without the expense or delay of travel for onsite support visits. The experience of Progent's IT engineers allows them to handle the majority of IT issues quickly. For the most complex problems, Progent's depth of knowledge allows the support team to escalate trouble tickets to world-class specialists. Progent provides a streamlined, web-based registration process for first-time clients to accommodate urgent network problems and Progent bills per minute with zero startup charges or minimums, so you pay only for the help you receive. Specialists you can access remotely include Cisco-premier CCIEs, Microsoft-Certified MCSE consultants, and CISM-certified security engineers. Learn more information concerning Progent's online network support services.

  • On-site Support
    Progent provides onsite technical support for signed-up clients in major metropolitan areas in the United States. Progent's on-site service technicians can operate in conjunction with Progent's remote service experts to deliver small and midsize companies the optimal solution: hands-on service professionals when you require them plus the remote expertise of Progent's seasoned team of network consultants, security professionals, and business application developers. The wait time for on-site support calls is usually under 24 hours. There is no sign-up or retainer fee for registering as a Progent customer for on-premises support. Find out more concerning how to sign up for Progent's in-person network support.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer small organizations an end-to-end solution that manages all aspects of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Progent offers call desk services at a significant discount off Progent's normal desktop service rates, and Progent can provide the additional option of fast as-needed escalation to subject matter experts to resolve the most issues. for more information, see Online Help Desk Services.

  • IT Consulting Expertise
    Progent offers small and midsize businesses affordable access to world-class consultants who can deliver assistance with critical technologies including
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server expertise, Cisco network design, network protection consulting, non-stop network consulting, server virtualization strategies, plus configuration, customization and support for business applications including accounting, ERP and MRP, business analytics, sales automation, and productivity software. Progent can help with one-time projects including site relocations and massive software upgrades, longer term initiatives like management information software development and support, database software programming and DBA services, and web development, on-going support such as Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting for network health monitoring and system administration, or emergency services such as disaster recovery and malware removal.

  • Application Server Hosting
    Progent offers hosting for critical applications such as Microsoft Exchange Server and SQL Server in order to provide small and midsize businesses with greater levels of dependability, protection, and recoverability than is possible with the class of on-site data center that is practical for the majority of small and midsize organizations. Because Progent uses the same facilities that support the equipment of many of the world's biggest information technology companies, Progent can eliminate the cost of building and maintaining the systems required for world-class cooling, power backup, and uninterruptible Internet access. For hosted application servers, Progent can also ensure that upgrades and revisions remain current, security and efficiency is constantly monitored, and systems are consistently backed up and available for complete and rapid recovery. Learn more about Progent's hosting for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides comprehensive hosting for all of a small or midsize organization's production servers in a setting that not only delivers the top degree of dependability and scalability but that is in addition easy for customers to transfer to another support firm or to move in-house when your circumstance warrants it. Progent's Private Cloud hosting is founded on mature virtualization techniques that permit businesses with mixed environments to save dramatically on the expense of hardware, infrastructure support, and network administration while getting world-class reliability and an unparalleled level of vendor alternatives. In contrast to conventional SaaS hosting models, Progent's Private Cloud Hosting encompasses all server-based applications in a single centrally administered service, can handle the mixed- platform and loosely standardized environments common with smaller businesses, and keeps control of the software in the customer's possession so that moving to a new virtualized system is quick, reliable, and inexpensive. This avoids ending up a captive to a specific hosting service while still providing all the savings related to SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting
    Progent offers advanced online consulting services to help organizations of any size connect their information networks with leading public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help your it team to design and manage cost-effective ecosystems that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that combine physical resources along with cloud services. To assist you to integrate public clouds with networks, Progent offers a range of public cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure design and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of background providing advanced consulting services remotely, and Progent can make sure you complete your cloud migration projects quickly and affordably.
Progent's Fixed-price Managed Services for Outsourcing Network Management
Progent's low-cost ProSight suite of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning tools to defend endpoints as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely escape traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to address the entire threat progression including blocking, identification, containment, cleanup, and post-attack forensics. Key features include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    ProSight Enhanced Security Protection managed services offer economical multi-layer security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP provides firewall protection, intrusion alerts, device management, and web filtering through leading-edge technologies packaged within one agent accessible from a unified control. Progent's data protection and virtualization consultants can help you to plan and implement a ProSight ESP deployment that addresses your company's specific requirements and that helps you prove compliance with legal and industry information security regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent attention. Progent can also assist you to set up and verify a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid recovery of critical files, apps and virtual machines that have become lost or corrupted as a result of hardware failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's cloud backup specialists can deliver advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever needed, can help you to restore your business-critical information. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, optimize and troubleshoot their networking hardware like routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are kept current, captures and displays the configuration of virtually all devices on your network, tracks performance, and sends alerts when issues are detected. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, locating appliances that need important updates, or isolating performance problems. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the technology of top information security vendors to deliver centralized management and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most threats from reaching your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further level of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your IT system running efficiently by checking the health of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT management personnel and your Progent consultant so that all potential problems can be resolved before they have a chance to disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the applications. Because the environment is virtualized, it can be moved easily to a different hosting environment without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect data related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can save up to half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to get an unbiased evaluation of the health of their IT system. Based on a selection of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your core infrastructure devices conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a cleaner Active Directory system. Both also include a year of state-of-the-art remote network monitoring and management. Benefits can include easier management, better compliance with information security standards, higher utilization of network resources, quicker troubleshooting, more dependable backup and restore, and less downtime. See more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service built around a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your company's preparedness either to stop or recover quickly following an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to collect information about your current security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to deploy a cost-effective security and backup environment that meets your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report Service.

Unique Advantages of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized leader in supporting the core network software and productivity programs used by the majority of small and mid-size businesses. As a Cisco-certified partner, Progent also can provide help for an ever more sophisticated collection of network technologies including firewalls, switches, routers, VoIP solutions, and wireless networking. Furthermore, Progent's CISSP-Certified security experts, CISM-authorized security engineers, CISA-qualified security audit specialists and GIAC-qualified information assurance professionals offer a business-wide view of network security and can help with advanced security programs such as Security information and Event Management (SIEM) solutions to help companies meet business standards and government mandates for IT data security and incident reporting.

The breadth and size of Progent's engineering team bring a powerful set of benefits to companies wishing to maximize the business value of their IT system within a realistic budget. These benefits include:

  • Best Industry Methodology
    Progentís staff of Microsoft and Cisco Premier consultants average more than a decade of hands-on professional experience, in the trenches of network support, performing a wide variety of IT tasks for an extensive mix of clients. Each Progent support professional shares a refined collection of personal best practices which are combined into shared best practices training that Progent instills in its consulting team. This means that you get not just expert IT skills, but also a support engineer with proven approaches for solving real-world IT problems quickly. Find out additional information about Progent's best practices for network consulting.

  • Value Pricing Structure
    Progent's pricing model is to bill for phone service and on-site visits by the minute. As a result, you are invoiced exclusively for delivered services. Progent does not demand a more expensive rate for off-hours or priority support, and Progent does not bill for travel except for urgent calls where on-site time is less than four hours. Also, Progent applies no registration fee and requires no monthly commitment for support services provided during regular working hours. Many support firms impose large minimum fees or bill in increments of fifteen minutes or longer. Progent's one-minute pricing granularity eliminates king-size bills for fast fixes. Another advantage of granular invoicing is that you will be less tempted to allow simple problems to stay unaddressed until they grow into major ones. Learn more about Progent's value pricing for IT outsourcing.

  • Comprehensive Documentation of Delivered Support
    Progent has developed a comprehensive support reporting system that stores and organizes complete documentation for all delivered services. Unlike some independent consultants or small service organizations who offer minimal documentation or specifics of services done, each service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the service reports given by each staff member to every client. The discipline of detailing and organizing service activity allows more effective service and avoids a variety of typical problems such as when a support client is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom. Learn additional information concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By educating customers to handle technical issues that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent faces few competitors. Small businesses who utilize freelance consultants or who maintain internal IT staffs benefit when Progent passes on information about critical technology and tested processes to make their networks more reliable, secure, and productive. Find out additional information concerning Progent's knowledge transfer services.

How to Contact Progent
In case your Daly City, California company needs to get in touch with Progent about network outsourcing, consulting, or technical support services, phone 800-993-9400 or see Contact Progent.

Fast Remote Network Help
For fast online help, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

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Progentís Microsoft-certified consultants offer companies of any size consulting, troubleshooting, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced solution that uses web-based technology for efficiently coordinating people, groups and information. SharePoint offers a common spot for your employees or clients to access, organize, distribute and interact with useful data, documents, and applications and to interact with other people. SharePoint allows quicker and more intelligent decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services join workers, customers, teams and major tasks with the information theyíve developed in a manner that makes data convenient to find, retrieve and apply. Progent's certified SharePoint experts can help you to maintain your existing SharePoint ecosystem or migrate to the current version of SharePoint Server or to SharePoint Online.

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Exchange Server 2013 Computer Engineer Microsoft Certified Online Support for Exchange 2000
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Microsoft Office Access Design

Progent offers economical remote consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and offers expert help for application programming, database migration, performance optimization, BI reporting, and troubleshooting. Progent also offers custom online classes for Access application programming and database management.

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ProSight DPS Hybrid Cloud Backup Services Setup and Support
Consulting for ProSight Data Backup and Restore Services

ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. Available at a low monthly price, ProSight DPS automates and monitors your backup processes and allows fast recovery of vital files, apps and virtual machines that have become unavailable or damaged due to hardware breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery specialists can deliver world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FINRA, and PCI and, when needed, can assist you to recover your critical information.

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ProSight Data Protection Services provide small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of vital files, applications and virtual machines that have become unavailable or damaged due to hardware breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class support to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FIRPA, and PCI and, whenever necessary, can help you to restore your business-critical information.

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GIAC Certified Technology Consulting
SIEM Protection

GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of computer security experts. GIAC accreditations are acknowledged by companies and institutions throughout the world including and the United States NSA. Progent's GIAC-certified information assurance consultants offer support for any of the network security capabilities addressed under GIAC accreditation including auditing network security mechanisms, event management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.

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Integration Services for Exchange 2010 Configuration Integration Services for Microsoft Exchange Server 2010 Evaluation
SQL Server 2016 Backup Encryption Network Engineer
Online Consulting for SQL Server 2016 Always Encrypted

SQL Server 2016 offers significant improvements in performance, capacity, security, availability, BOYD integration, plus built-in BI. New features include PolyBase for handling SQL and NoSQ files simultaneously for big data applications, R language support, Row-level Security, Mobile Report Publisher, and centralized control over local and cloud resources. Progent's Microsoft-certified consultants can deliver remote and on-premises expertise to help organizations of any size to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.

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Cisco CCIE Work At Home Job
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If you are an information technology engineer with technical support expertise, teaming with Progent and working for our customers will expand your abilities through interaction with Progent's team of mutually supportive, high-output consulting experts. Progent's concentration on offering IT expertise and technical help to small and midsize companies will offer you the opportunity to work in depth with business leaders and add significantly to the success of dynamic organizations. In addition, Progent's virtual office environment provides the most advanced technology for off-site service and wireless access to help you to come up with fast fixes when you take on business-critical problems.

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Los Angeles County California Consulting Firm for Microsoft Windows Microsoft Exchange Small Business Computer Consulting Group in Inglewood Altadena Whittier
MCSE Expert Certified Exchange Server 2003 Upgrade Integration Support Exchange 2003 Server Upgrade IT Services
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Microsoft Azure IPsec configuration Developer Firm Microsoft Azure migration Programmer
Microsoft Computer Repairing Daly City Windows 2008 Server Phone Support San Antonio, TX
IT Consulting for Content Delivery Networking Products
On-site Technical Support for Cisco DistributedDirector

Progent provides fault tolerant load balancing consulting covering network load balancing, load balanced program, LAN/WAN backbone routing, and content delivery technology including Cisco Content Engine. non-stop load balancing providers for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS.

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Windows 2003 Server Professional
Windows 2003 Server IT Consultants

Progent's Microsoft-certified Windows 2003 Server consultants can provide network help and IT consulting services for the complete line of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, integration, update, and maintenance offerings include system design, installation, project management, on-premises and remote network support and repair, Call Center services, CISM-certified security consulting, comprehensive outsourcing, and cost-effective co-sourcing.

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SQL Server 2012 Reporting Services Online Troubleshooting
Engineer for SQL Server Configuration Manager

Progent can provide the expertise of certified consultants as well as seasoned database application developers, database administrators, project managers, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and certified security professionals to assist you to assess the likely benefits of SQL Server 2012 for your business, install test systems at your site or at Progent's test lab, design and carry out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from other RDBMS platforms, and define an efficient and safe network infrastructure that lets you maximize the strategic benefit of SQL Server 2012.

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Activesync Consulting
Microsoft Expert Smartphone Remote Support

Progentís professionals provide expertise in multiple disciplines related to mobile connectivity including network topology, wireless data synchronization, wireless security, mobile email, Windows Mobile, RIM Blackberry, and mobile software development. Progent's certified consultants can save your organization work and money by applying their wireless experience to help you choose and integrate mobile access solutions that fit the needs of your company. Progent can also tune your IT infrastructure so that mobile handhelds work better.

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Herakles Colocation Center Test Lab Specialists
network evaluation Lab Consult

Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, creating cost-effective migration methodologies, assessing and tuning performance, planning or validating business continuity strategies, mitigating compatibility issues, and establishing training environments for the latest products and technologies. For Progent customers without sufficient internal resources to configure proper test environments, the lab cuts capital outlay and engineering risk while keeping critical network projects on schedule.

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Windows Server 2000 Upgrade
Windows Server 2000 Migration Consultant

Progent's certified Windows 2000 Server consultants can provide network help and information technology consulting services for the complete family of .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows Server 2000 integration, update, and support services include network planning, deployment, documentation, local and remote support, Help Desk outsourcing, expert security analysis, full service outsourcing, and economical co-sourcing.

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Call Center Management Services Support and Help
Support Desk Outsourcing Services Troubleshooting

Progent's Standard Help Desk Services provide an end-to-end service desk solution that manages all facets of remote desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Support services are offered at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.

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Windows Server 2016 Storage Replica Online Support Services
Microsoft Experts Windows Server 2016 Containers Online Troubleshooting

Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to design a disaster recovery system built around Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using commodity equipment, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, affordable deployment of a stretch cluster quorum arbitration point.

Migration Consulting for Cisco Cisco Migration Consultants
Minnetonka Computer Specialists Minnetonka, Minnesota System Engineers
Montana Network Specialists Expert
Nebraska - Omaha, NE, Lincoln, NE, Bellevue, NE, Grand Island, NE Network Design Top Rated Microsoft Certified Expert Small Office Computer Consultant for Omaha Nebraska
Citrix Virtual Windows Applications Consultant Services
Professional for XenApp Application Virtualization

Progent's Citrix-certified consultants can assist you to design, implement, manage, and troubleshoot a virtualized application delivery and management system based on XenApp. Progent's Cisco CCIE network consultants can help you optimize your network infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter support consultants can help your organization to administer and maintain a remote datacenter that offers high uptime, advanced security, and fast disaster recovery.

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password management system Specialist
Consulting for ProSight SSL management

ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can save up to half of the time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it.

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Consultant for NetApp N-Series
NetApp CDOT Engineer

Progent can provide enterprise customers the services of a certified NetApp consultant for online or onsite expertise for NetApp's complete portfolio of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN technology supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to assist you to resolve problems with NetApp SAN storage deployments efficiently based on leading practices.

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Microsoft System Center Operations Manager Online Consulting
Network Engineer for Operations Manager

Progent's Microsoft-certified consultants have over a decade of background designing, implementing, optimizing and troubleshooting SCOM solutions and offer organizations of all sizes advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or onsite troubleshooting to assist you to remediate critical problems uncovered by System Center 2012 Operations Manager.

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Private Cloud Hosting for Virtual Data Centers Consultancy Professional for Hosting for Virtual Servers
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Professional for Windows Server 2012 Hyper-V Virtual Switch Windows Server 2012 Storage Spaces Help and Support
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Microsoft System Center Operations Manager Computer Consulting
Microsoft System Center Operations Manager Integration

Progent offers a variety of network support bundles for small businesses. These information technology outsourcing and server monitoring services are based on the proactive problem handling capabilities of Operations Manager 2007, a next-generation network and IT management software platform that monitors the availability, performance, and security of your information system and isolates potential problems before they can disrupt your system. With Progent's affordably priced IT service packages, small organizations can choose a simple co-sourcing service program based on Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution.

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Windows Server 2012 Remote Troubleshooting
Windows Server 2012 Consulting

Progent's certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management, staff, develop an enterprise-wide security plan, automate network administration, assist with creating applications, and build and validate a DR/BC plan.

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CRISC Risk and Information Systems Control Consultants

Progent can provide the services of a CRISC-certified risk management expert to assist you to plan and deploy an enterprise risk management (ERM) solution based on best practices identified by CRISC and crafted to match your company's risk appetite, business goals, and IT budget.

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Dynamics GP/Great Plains Features Network Engineer
Dynamics GP Software Support and Setup

Progent can show you how to plan and implement an efficient migration to Microsoft Dynamics GP/Great Plains so that you preserve your information, improve your protection, enhance your analytics, take full advantage of Microsoft Office integration, and minimize business disruption by creating and executing a sensible migration strategy. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your company reports and business analytics by offering Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create custom business applications and eCommerce programs that work seamlessly with Dynamics GP.

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Computer Support for Microsoft Office
Remote Technical Support for Microsoft Office

To deliver cost-effective IT services for small companies, Progent has developed comprehensive computer outsourcing packages that give small offices fast access to network expertise without forcing you to recruit, educate, and maintain a large in-house IT staff. Progentís IT outsourcing services give you an economical way for building a protected and robust system for your favorite Windows office productivity suites including Microsoft Office XP and Microsoft Office 2003.

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ISA 2004 Enterprise Edition Server Consultants

Progent's certified ISA Server consultants have broad experience creating Microsoft-based security solutions for IT networks with many sites, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small business design and implement an installation of ISA Server 2004 that meets your IT protection requirements without restricting your productivity.

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Small Business Network Consultant in Daly City, CA Exchange Server 2016 Networking Help
Windows and Solaris Information Technology Consulting
Solaris with Windows Consultant Services

Progent's UNIX platform consulting services offer small and mid-size businesses and software developers support for managing and supporting UNIX, Linux or Solaris systems that run with Microsoft-based technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of expertise offers you a convenient one-stop source to help you create and maintain a secure and reliable mixed-platform connectivity and communications infrastructure that allows UNIX and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.

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MOM 2007 IT Consultant
Operations Manager Computer Consulting

Progent's Microsoft-certified consultants have over a decade of background designing, deploying, enhancing and repairing Microsoft SCOM environments and offer companies of any size advanced remote or onsite consulting services for SCOM 2012. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or on-premises troubleshooting to assist you to remediate critical issues uncovered by SCOM 2012.

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Specialist for CISSP-ISSAP Security Architecture Consulting Services for Cybersecurity Architecture
St Paul - Saint Cloud Network Support Consultant Consulting Services in St Paul
Microsoft Certified Partner Computer Consultant for scom 2016 network monitoring
scom 2016 Windows Server 2016 integration Computer Consulting

Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and maximum availability for key applications by offering centralized, cross-platform tracking of IT resources installed throughout on-premises systems and cloud environments. Progent's SCOM consulting group offers world-class remote and onsite expertise to help organizations of any size to design, integrate, tune, update and repair SCOM 2016 deployments. Progent can help you to move to SCOM 2016 from earlier versions or from other IT infrastructure monitoring platforms, or integrate multiple monitoring systems into a unified IT management ecosystem. Progent can also show you how to extend your Operations Manager 2016 environment to incorporate resources hosted on public clouds including Microsoft Azure and Amazon AWS.

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Check Point Series 80 Auditing
Check Point ZoneAlarm Computer Security

Progent's Check Point Software consultants can show you how to choose and configure Check Point Software Firewall/VPN utilities and hardware powered by Check Point Software's technology to provide an affordable and efficient security defense for your information network. Progent can also help you configure other Check Point products including Check Point ZoneAlarm and Check Point Series 80 appliances with security products from other suppliers and offer a single source for continuing network support, maintenance, training, and consulting expertise.

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Exchange 2007 Onsite Technical Support
Exchange 2007 Server Consultant Services

Progent's Microsoft certified support team can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes productivity downtime, simplifies long-term support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent has the background to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include expertise with the configuration of outside vendor add-ons to Exchange Server 2007 and the design of unified messaging implementations based on Microsoft Exchange 2007 Server.

Suse Linux, Sun Solaris, UNIX Support and Setup On-site Technical Support
ProSight Data Protection Services BDR Solutions IT Consulting
ProSight DPS Cloud Backup Services Computer Consultant

ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable end-to-end service for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical data, applications and virtual machines that have become lost or damaged due to component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical data.

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Tech Support Outsource for SQL 2012 in Jackson County Missouri Small Business Network Support in Jackson County Missouri
Cisco Certified Expert Oracle Recovery Manager Consultant Services
Microsoft and Cisco Certified Expert Upgrade for Oracle 11g

Progent offers fast and affordable online access to a certified Oracle DBA expert or an Oracle software programmer. Progent can provide comprehensive DBA services for any version of Oracle's RDBMS platform and can also help design, create, enhance, or fix Oracle applications based on SQL and PL/SQL. Progent also provides consulting for Streams replication tools and Oracle Recovery Manager.

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ProSight Server and Desktop RMM Information Technology Consulting
ProSight Patch Management Network Consultant

ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management technology to keep your network operating at peak levels by checking the state of critical devices that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT management staff and your assigned Progent engineering consultant so that all looming issues can be addressed before they can disrupt your business.

Technology Consulting Services for Microsoft Exchange Exchange 2007 Edge Server Configuration
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Upgrade California Network Consultation for Carmel in California
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Windows 2000 Consultant Microsoft Windows 2000 Remote Consulting
Windows 2008 Server Troubleshoot in Long Beach, CA Windows 2019 Server Server Help
Protect for Solaris
Solaris Network Security Auditing

If your business operates a Sun Solaris network or a multi-OS network, Progent's CISM, CISSP and ISSAP-certified consultants can help your entire organization in a wide array of security areas including security management procedures, security design and strategies, access control systems and techniques, applications development security, business processes security, hardware security, telecommunications, network and Internet security, and disaster recovery planning. CISM and ISSAP stipulate the basic skills and worldwide standards of performance that information security managers are expected to master. These accreditations provide IT management the assurance that those who have achieved their CISM, CISSP or ISSAP qualification have the experience and theory to offer world-class security support and consulting services.

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Database Specialist
Database Administration Professional

Progent's Microsoft-certified relational database developers can provide small and midsize businesses remote support for leading database products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support offered by Progent include software installation and integration, application architecture and coding, administration support, synchronization strategies, storage management, performance optimization, data migration, security and compliance, backup/restore options, problem solving, and webinar training.

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Online Consulting for Online Help Desk
Outsourcing for Microsoft Help Desk

The Help Desk service delivery structure used by Progent's Technical Response Center gives small and midsize companies an dependable option to dependence on freelance consultants by offering extensive expertise accessible to numerous engineering teams, optional 24x7 availability of emergency assistance, fast escalation to top-level experts for solving even the most complex issues, support consistency and dependability, prompt follow through enforced by seasoned IT service managers, a selection of convenient techniques for requesting support jobs, and excellent progress transparency enabled by trouble ticket tracking and available via a web portal.