Daly City, CA Remote Help from Certified Computer Network Service Consultants
Progent's computer network troubleshooting services can provide your Daly City, CA business cost-effective and reliable support from Microsoft and Cisco certified technical professionals. By providing network support service when you require it, offering specialized expertise for line-of-business technologies, delivering value-added services such as 24x7 network monitoring, and billing only for support you use, Progent gives your Daly City, California business an affordable alternative for optimizing the productivity and profitability of small-scale office networks. If you run a local datacenter, connect to cloud-based infrastructure, or manage a hybrid cloud/on-premises solution, Progent is the intelligent choice for organizations to build and maintain a reliable and safe IT system and to benefit from quick availability of the skilled consulting usually available only to enterprises who are able to set up a large internal IT group.

For medium-size and enterprise businesses, Progent can provide co-sourcing and project management services to add to the technical skills of your in-house network service personnel. This can save money and help meet schedules for major projects like application programming, business continuity preparedness, security audits, merging datacenters, or software migrations and upgrades.

Progent can also provide the services of accredited experts to help your business to design and implement a sensible cloud computing strategy.

Key Products and Technologies Serviced by Progent for Businesses in Daly City, California
Progent's nationwide team of certified consultants provides assistance for all facets of network systems deployed by businesses of all sizes. Practice areas served by Progent in Daly City include:

Service Delivery Alternatives for Daly City, California Businesses
Progent offers a selection of alternatives for providing small and midsize companies with cost-effective IT services for troubleshooting, consulting, hosting services, and network administration. Progent's paradigm for delivering network support is based on the Help Desk Call Center structure common to big IT support organizations. Progent's Help Desk Support Model promotes fast support, comprehensive service records, reliable follow-through, and strict expense control for an array of IT service delivery options that include remote troubleshooting, on-premises support, high-end consulting, plus server hosting.

  • Online Support
    Progentís Technical Response Center offers urgent and routine online support for Windows, Linux, Apple OS X, and Cisco-powered environments in the United States and worldwide. Progent's certified service professionals can help clients to analyze and repair network issues without the cost or delay of on-premises support visits. The background of Progent's network engineers makes it possible to resolve most IT problems quickly. For the toughest problems, Progent's breadth of expertise allows the support team to escalate support calls to advanced specialists. Progent offers a convenient, web-based registration process for first-time customers to address urgent situations and Progent bills per minute with no sign-up charges or time minimums, so you pay only for the support you get. Experts you can access remotely include Cisco-certified CCIE network engineers, Microsoft-Premier MCSEs, and CISSP-certified security professionals. Find out more information concerning Progent's online network troubleshooting expertise.

  • On-site Service
    Progent provides on-site computer support for signed-up clients in major metropolitan areas in the U.S. Progent's onsite service technicians can work in conjunction with Progent's remote support engineers to give small and midsize companies the ideal combination: in-person service technicians when you need them plus the on-line help of Progent's worldwide team of IT consultants, security specialists, and business application programmers. The response time for in-person service visits is typically less than 24 hours. Progent requires no sign-up or retainer charge for becoming a Progent client for on-premises service. Find out more details concerning how to sign up for Progent's in-person computer support services.

  • Help Desk Call Center
    Progent's Helpdesk Outsourcing Services are designed for small and midsize companies who need fast and reliable support from an online Help Desk Call Center with effective phone assistance, online troubleshooting tools, and sufficient technical depth for full problem escalation. Because smaller businesses typically have tight IT funds and can provide little management attention for dealing with network support, Progent's Help Desk Call Center Outsourcing Services can be the most efficient way to make sure that small business computer networks are always up and running. Read more about Progent's Helpdesk services.

  • Consulting Services
    Progent offers small and midsize businesses affordable access to world-class consultants who can provide assistance with vital products and technologies such as
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network architecture, company-wide network security consulting, non-stop it system engineering, virtual server strategies, plus integration, customization and training for business applications such as financials, operations, reporting, sales automation, and productivity suites. Progent can provide assistance with short-term projects such as office relocations and major software migrations, longer term projects such as business analytics application programming and customization, database software development and administration support, and web development, continuing services such as System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for IT infrastructure health monitoring and network management, or emergency services such as data restoration and malware cleanup.

  • Application Hosting
    Progent can host critical business applications like Exchange Server and Microsoft SQL Server to provide small businesses with higher levels of reliability, protection, and recoverability than is feasible with the type of internal data center that is achievable for most small and midsize organizations. Since Progent uses the same facilities that host the gear of many of the world's biggest IT companies, Progent can save you the expense of building and managing the infrastructure required for enterprise-class cooling, electrical failover, and uninterruptible Internet connectivity. For managed application servers, Progent can also see to it that patches and revisions remain updated, security and performance is continually monitored, and systems and data files are consistently archived and available for complete and rapid recovery. Find out more concerning Progent's hosting services for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides complete hosting for all of a small or midsize company's servers in an environment that not only provides the top degree of dependability and scalability but that is in addition convenient for clients to transfer to a different support provider or to move internally when your circumstance calls for it. Progent's Private Cloud hosting is founded on proven virtualization techniques that allow small businesses with multi-vendor networks to save dramatically on the costs of hardware, infrastructure maintenance, and IT management while getting world-class availability and an unparalleled level of vendor options. In contrast to conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting encompasses all server-centric applications in a single centrally managed service, can support the multi- OS and non- standardized environments common with small businesses, and retains ownership of the licenses in the client's possession so that migrating to a new virtualized host is fast, safe, and affordable. This avoids ending up a captive to a specific hosting service while still offering all the cost savings associated with SaaS hosting services.

  • Hybrid Cloud Integration Consulting
    Progent offers advanced remote support to help companies of all sizes connect their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help you to plan and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid topologies that utilize physical resources along with cloud services. To assist you to integrate cloud services with physical datacenters, Progent offers a variety of cloud migration services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience delivering advanced consulting support remotely, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
Progent's Low-Cost Managed Services for Outsourcing IT Monitoring and Management
Progent's low-cost ProSight series of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior machine learning technology to defend endpoints as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely evade legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to address the complete threat progression including protection, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection (ESP) services offer economical in-depth security for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint management, and web filtering through leading-edge tools packaged within one agent managed from a unified console. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP deployment that addresses your company's unique requirements and that allows you achieve and demonstrate compliance with government and industry information security regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent's consultants can also assist your company to set up and test a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup processes and enables fast restoration of critical data, applications and virtual machines that have become unavailable or damaged due to hardware breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can deliver advanced support to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your critical information. Find out more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to map out, track, optimize and troubleshoot their networking hardware like routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are always updated, copies and displays the configuration of virtually all devices on your network, monitors performance, and sends alerts when issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, finding appliances that need critical software patches, or isolating performance problems. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that incorporates the technology of top data security vendors to deliver web-based management and world-class security for all your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further level of inspection for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by checking the state of vital assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT staff and your assigned Progent consultant so all potential issues can be addressed before they can impact your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hardware solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and protect information about your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your network documentation, you can save up to 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to get an objective evaluation of the overall health of their information system. Based on a selection of the top remote monitoring and management tools available, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a cleaner Active Directory (AD) environment. Both versions also include a year of state-of-the-art remote network monitoring and management. Advantages can include easier management, improved compliance with data security regulations, more efficient utilization of network assets, quicker troubleshooting, more reliable backup and restore, and less downtime. Read more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief discussion with a Progent backup/recovery expert. The interview is intended to help evaluate your company's preparedness to block or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information concerning your current antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to build an efficient security and backup/recovery environment that meets your company's requirements. For details, see The ProSight Ransomware Preparedness Report Service.

Unique Advantages of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged expert at the baseline system software and office productivity applications used by the majority of small and mid-size companies and local governments. As a Cisco-qualified partner, Progent also can provide expertise for an ever more complex collection of network technologies such as firewalls, switches, routers, voice-over-IP options, and wireless connectivity. Furthermore, Progent's CISSP-Certified security experts, CISM-authorized security engineers, CISA-certified security audit consultants and GIAC-qualified information assurance experts can provide a company-wide view of network protection and can help with advanced security programs like Security information and Event Management (SIEM) solutions to help companies meet business guidelines and statutory requirements for IT data security and incident reporting.

The scope and depth of Progent's consulting team offer a unique set of advantages to organizations trying to increase the business value of their information network within a realistic budget. These advantages include:

  • Best Practices
    Progentís team of Microsoft and Cisco Certified experts average more than a decade of hands-on industry experience, at the forefront of IT service, performing a wide variety of IT tasks for a large mix of clients. Every Progent consultant shares a proven set of personal best practices which are incorporated into company-wide leading practices standards that Progent teaches its consulting team. This ensures that you get not only expert IT capability, but also a support engineer with field-tested methods for fixing actual network problems rapidly. Find out more details about Progent's best practices for network consulting.

  • Value Pricing Structure
    Progent's pricing policy is to bill for online support and on-site help per minute. Consequently, you are billed just for received support. Progent does not demand a more expensive rate for after-hours or priority support, and Progent does not bill for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent applies no startup charge and requires no retainer for support services provided during regular working hours. Many service firms impose substantial minimum payments or charge in increments of fifteen minutes or longer. Progent's one-minute pricing granularity avoids big invoices for quick solutions. An additional benefit of granular invoicing is that clients won't be inclined to allow simple problems to fester until they become major ones. Learn more details about Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of IT Services
    Progent has developed a sophisticated service reporting system that stores and formats complete documentation for all delivered services. Unlike some independent consultants or small service organizations who provide scant documentation or details of services performed, each service provided by Progent is tracked by full documentation. Every Progent consultant has use of the support reports given by each consultant to each client. The practice of documenting and organizing support records allows more efficient service and avoids a slew of typical misfortunes such as when a service client is effectively held captive to a consultant who refuses to release vital service information. Read additional information about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to information transfer from Progent's consultants to clients. By teaching customers to resolve technical issues that are within their comfort zone, Progent can focus on providing hard-to-find skills where Progent has few competitors. Small companies who work with independent consultants or who employ in-house IT staffs gain when Progent passes on knowledge about critical technology and proven processes to make their networks more robust, protected, and efficient. Find out additional information about Progent's knowledge transfer services.

How to Contact Progent
If your Daly City, California business needs to get in touch with Progent about network outsourcing, consulting, or tech support services, call 800-993-9400 or see Contact Progent.

Fast Online Technical Support
For fast remote help, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::


ISSAP Security Group
ISSAP Certified Cybersecurity Architecture Consultant Services

Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification as a result of thorough testing and extensive experience with information security architecture. ISSAP security experts have comprehensive understanding of access management systems and methodologies, phone system and network protection, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can help your company with all aspects of secure network architecture.

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Microsoft Internet Security and Acceleration Server Consultants
ISA 2004 Firewall Online Support

Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to design, deploy, and manage an implementation of Forefront Threat Management Server or ISA Server 2006 on your network that delivers the firewall protection, performance and manageability that your business requires.

Apple OSX Tiger Professional Macintosh OSX Integration
Fault-tolerant Failover Clustered Servers IT Consultant
Clustering Windows Server 2008 Computer Engineer

The cluster feature set built into the Datacenter and Enterprise versions of MS Windows Server 2008 is dramatically redesigned to simplify the installation, configuration, and maintenance of clusters that offer improved levels of system dependability, protection, efficiency, and versatility. New or enhanced capabilities include automated cluster verification, easier setup and deployment, unified cluster administration, redesigned cluster infrastructure for increased availability, hardened protection and quorum structure, fewer failure points, greater disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's consultants can assist your company assess the business benefits of Windows clustering, plan and implement an installation, educate your IT personnel to administer your failover clusters, deliver ongoing consulting and support services, and produce and validate a disaster recovery plan.

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Microsoft ISA Server Network Engineer

Progent's Microsoft-certified TMG 2010 and ISA Server 2006 consultants can assist you to plan, deploy, and manage a configuration of Forefront TMG or Internet Security and Acceleration Server 2006 on your network that provides the firewall protection, performance and manageability that your business needs.

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BlackBerry BES Express Engineer Configuration for BlackBerry Enterprise Server Express
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SQL Server 2008 Remote Technical Support
Microsoft SQL Server Remote Troubleshooting

Progentís Microsoft certified consultants can offer small and mid-sized companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the speedy creation of enterprise-class business applications that can give your company a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to providing consulting, maintenance and troubleshooting services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your IT network. Progent can also help you migrate from older versions of Microsoft SQL Server to SQL Server 2005.

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NAV Remote Support
Microsoft Certified Microsoft Axapta Computer Consultant

Progent can provide you with application developers who can customize your Microsoft Business Solutions ERP, MRP, and financial system programs to suit your unique company needs. Progentís Microsoft consultants provide expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers custom e-Commerce consulting support for secure, corporate-wide information sharing plus integration with Customer Relationship Management programs.

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Juniper Junos J-Web Network Intrusion Penetration Testing
Firewall Network Install for Juniper Junos CLI

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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Consulting for Double-Take Backup

DoubleTake/Carbonite Software offers a family of products intended to provide small and midsize businesses a range of affordable solutions for replicating and restoring vital applications including Exchange Server, SQL Server, Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite technology into small business IT networks to achieve an advanced state of availability and business continuity readiness at an affordable price.

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Consultant Services for Microsoft Project Server My Sites

Progent's Microsoft-certified consultants can provide in-depth support in deploying, operating and troubleshooting any edition of Project Server and can deliver a wide variety of cost-effective remote support services based on industry best practices to help businesses of any size to get all the advantages of this leading platform. Services offered by Progent include solution design, software configuration and upgrades, strategies for safe file and status sharing among onsite and remote or mobile users, network optimization, and specialized webinar training.

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Progent's virtual classroom webinars provide small businesses the cost savings, convenience, and versatility of online learning and the effective pedagogic techniques of seasoned teachers who employ the latest collaboration software to reproduce real-time, interactive learning environments. Progent offers remote training for popular desktop software including components of Microsoft Office suite such as Office Excel, Word, Publisher, and Outlook: Microsoft Dynamics business accounting and analytics solutions such as Microsoft Dynamics GP; plus other top desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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Microsoft Dynamics Customer Relationship Management helps mid-market businesses nurture positive customer relationships. Built-in Sales and Customer Service components enable in-house staff to share data to help improve selling success and offer consistent, effective customer service. Progent can set up the optimal network infrastructure, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MS CRM professional who can help you combine Microsoft CRM with your sales or customer support databases.

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Progent can help small companies to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower equipment investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to understand the advantages and restrictions of various cloud networking architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and resources and ensure you sidestep the common errors small organizations make when migrating to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN connections and also to manage Apple iOS devices and Google Android smartphones and tablets.

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Progent's Microsoft-certified engineers offer advanced expertise in implementing, operating and debugging all versions of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a broad variety of cost-effective remote consulting services following industry best practices to assist businesses of any size to get all the benefits of this powerful project management solution. Services available from Progent include solution planning, software configuration and migration, setting up safe collaboration among onsite and offsite users, network infrastructure optimization, and customized webinar training classes.

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Lync Server 2013 IM Consultancy
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Microsoft Lync 2013, rebranded Skype for Business, enables businesses of all sizes to build a manageable and secure communications ecosystem that permits the modern BYOD computing style with instant messaging (IM), presence, web meetings with app sharing and whiteboard, and both IP-based and PSTN telephony enabled for a broad assortment of stationary PCs and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and system architects can help you to assess the advantages of Lync 2013, design an in-house, cloud-resident (via Lync Online) or hybrid model suitable for your present and long-term plans, implement Lync Server 2013 so as to speed up your return on investment, and deliver custom online and onsite training to your management team and end users. Progent offers expertise in critical pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with key Office and Office 365 applications such as Outlook and PowerPoint.

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Network Consultant for Windows Server 2016 Virtual Machine
Microsoft Windows Server 2016 Nano Server Support and Help

Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting services to help organizations of any size to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help your company to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.

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Windows 7 Training Consultants

Progent's certified consultants offers offsite and onsite consulting services to help your company to administer, support, and troubleshoot PCs powered by Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, data and identity protection, disaster recovery, remote connectivity, smartphone and tablet management, wireless configuration, and remote system monitoring and alerts.

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Cisco Firepower AVC IT Consultants

The latest generation of ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can assist you to manage your current PIX or ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, configure, tune, manage and debug firewall environments based on ASA 5500-X firewalls with Firepower Services.

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Cisco VoIP Phones and Cisco Unity Online Troubleshooting
SPA300 Series IP Phone Remote Support Services

Progent's Cisco certified networking consultants offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.

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Microsoft Experts Technical Support for MOM 2000
MOM 2005 Computer Consultants

Progent's Microsoft-certified consulting experts have over a decade of experience planning, deploying, enhancing and troubleshooting Microsoft SCOM environments and can provide organizations of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or onsite technical support to help you to remediate critical issues uncovered by System Center 2012 Operations Manager.

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Meraki MS Switch Support and Setup
Information Technology Consulting for Meraki MS 300 Series Switch

Cisco's Meraki line of access and distribution switches are intended for sites ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants offer cost-effective online expertise to assist you to plan and deploy a productive network architecture based on Meraki switches, simplify network administration with Meraki's cloud-based management tools, set up policies to ensure security, create and validate a disaster recovery plan, and troubleshoot technical issues associated with any facet of your Meraki deployment. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a unified networking infrastructure.

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IT Consulting for System Center 2007 Data center Management Automation On-site Support
Network Management Computer Consultants
Network Management Technology Support

Progent's Cisco-Certified network consultants can assist you to use Cisco's management tools along with a variety of powerful third-party products to create a complete network management solution to keep your environment operating smoothly, conserve expensive resources, guard your data, revive rapidly from device failure or deliberate assaults, and allow you to add or repurpose network resources sensibly and economically as your business evolves.

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Non-stop Clustered Servers Online Support Services
Windows 2003 Cluster Server Setup and Support

Progent provides Windows 2003 Cluster Server assistance to help your organization implement high availability clustered servers that can deliver 100% operation. Clustered Windows servers for non-stop systems include Microsoft Windows Cluster Server, Microsoft SQL Server Cluster, and Exchange Server Cluster. By helping you design fault-tolerant server clustering solutions around Microsoft Windows Clustered Server 2003, Progentís Premier Windows professionals ensure that your non-stop clustered servers are set up to maximize the strategic advantage of your IT network.

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Consultants for Wireless Security Scan
Network Security Inventory Consulting Services

Progent offers small organizations a pair of specially designed security inventory packages that provide, for a preset price, remotely managed inventory scans of your security profile which are evaluated by expert security engineers who interpret the results of the scan, present objective evaluations of your existing network security, and make recommendations for improvements. Progent offers two non-overlapping security evaluation packages for external and internal security scanning that are priced to meet the budgets of small companies while providing enterprise-quality evaluations of your network's vulnerability to assault.

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Microsoft Windows Cluster Remote Support
Remote Support for Windows 2003 Cluster Server

Progentís Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive backgrounds assisting small businesses to minimize system downtime by offering cost-effective remote consulting for disaster recovery/business continuity planning, fault-tolerant IT infrastructure, data backup and restore solutions, and non-disruptive maintenance. Progentís business continuity consultants can assist you to plan and validate a sensible business continuity strategy that aligns with your business goals and budget. Progentís disaster recovery specialists can assist you to architect, deploy, and manage resilient technologies including redundant Internet connectivity, virtualization, fail-over clustering, load balancing, transparent online backup, and geographically dispersed hot backup centers.

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Massachusetts Online Technical Support Boston, Worcester, Springfield, MA Repairing
Solaris with Windows Consultants
UNIX with Windows Integration Support

Progent's UNIX platform support experts offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of experience provides you with an easy single consulting firm to show you how to create and manage a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft interoperability by integrating MS Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

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Microsoft Certified Partner Dynamics GP Continuum Specialist Dynamics GP Modifier Engineers
Microsoft GP/Great Plains Online Troubleshooting
Microsoft Experts Dynamics GP Software Computer Consulting

Microsoft Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management and analytics solution that integrates information and processes across your company, interfaces seamlessly with other solutions, and connects employees, clients and suppliers unrestricted by time or location. Created for small to mid-size businesses, Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver functionality for financials, management reporting, project management, inventory and order processing, eCommerce, human resource management, CRM, field service, manufacturing, retail, and online business services. Progent can help you install and maintain a reliable, secure server and network infrastructure to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your business benefit from the full power of Dynamics GP/Great Plains 2010.

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Small Business Consultancy Firm
Small Business Network Documentation

Progent provides the services of Microsoft and Cisco-Premier IT support experts to offer customers affordable ways to help companies optimize the benefits of Microsoft and Cisco products. For networks that span from remote offices to nationwide enterprises, Progent's network consultants can help you improve your network's e-mail architecture, protection, reliability, throughput, and network administration.

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System Support for Juniper Networks Firewall
Juniper Security Appliances Consultants

Progent's Juniper-authorized network consultants can assist your company to plan and implement Juniper Firewall and VPN platforms, enhance and support your infrastructure, and migrate efficiently from outdated equipment to the latest releases. Progent's Junos OS consultants can also provide expertise with Juniper's flagship network operating system to help your business to simplify the management and improve the protection of your Juniper VPN devices and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations manage networks that incorporate a mix of Juniper's software platforms.

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Ubuntu Linux Consultancy
Redhat Linux Professionals

If you are producing Linux-based applications in an environment that includes Windows-based processors, PCs, and office productivity products, Progent offers full-service information technology outsourcing that allows you to concentrate on your area of high-value know-how while avoiding the constant distraction of managing your business network. Through the use of smart server monitoring and by delivering online and on-site assistance when your business needs it, Progent represents an affordable solution for managing an IT network that provides high availability, security, and performance. Progent's UNIX/Linux developer assistance offerings include full-service information technology outsourcing, virtual infrastructure, online and on-site support and troubleshooting, 24x7 monitoring, and Help Desk Call Center support.

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Design for Microsoft Office Access
Microsoft Access application programming Consulting Services

Progent offers cost-effective online support for all editions of Microsoft Office Access including desktop and browser-based versions and offers expert support for Access application development, database migration, performance tuning, BI reporting, and maintenance. Progent also can provide tailored webinar classes for Access application development and database management.

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CISSP Certified Cybersecurity Analyst Engineer
CISSP Certified security Systems Engineer Engineer

Progent's CISSP-premier cybersecurity experts can help organizations of any size with any aspect of information system security. Progent can create efficient security systems that guard a small business from advanced threats or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid enterprise networks that accommodate local, remote, and mobile clients sharing network resources distributed over multiple physical datacenters and public and private clouds.

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Help Desk Process On-site Support
Support for Computer Support Help Desk

Progent's Computer Help Desk Outsourcing Support Services are intended especially for small businesses who need fast availability of a Help Desk Call Center with expert phone support and effective escalation capability but who must work within a modest IT budget. Key features of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Support, Secure Remote Access Support, Initial System Assessment, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.

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Juniper Firewall/VPN Security Consultant
NetScreen Security Services

Progent's Juniper Networks-certified NetScreen consultants can help your company to install and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen products to more current Juniper products, and repair infrastructure issues in Juniper-only or mixed-technology environments.

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Microsoft System Center Operations Manager Remote Technical Support
Microsoft Certified System Center MOM Specialists

Remote continuous network monitoring, automated alerts, and periodic reports are crucial to preserving the health of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management technology has advanced so far that companies of all sizes can afford a degree of protection that was previously limited to large enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions available as low-cost service packages designed to help you to identify and resolve a most network issues before they can impact productivity.

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Microsoft SharePoint Server IT Consulting Support and Integration for SharePoint 2013
Microsoft System Center 2016 Virtual Machine Manager IT Consultants SCVMM 2016 and SCOM Consultant Services
Microsoft Certified Expert Windows 7 Help Desk On-site Support
Windows 7 Engineers

Progent's Microsoft certified engineers can assist you to evaluate Windows 7 to confirm application compatibility and to check its performance and reliability running with your applications. Progent's consultants can also help you to estimate the likely strategic advantages of adopting Windows 7. If Windows 7 makes sense for your business strategy, Progent can help your IT organization to plan and carry out a smooth deployment of Microsoft Windows 7 from a your current release of Microsoft Windows.

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Computer Engineer for Virtual HelpDesk
Network Support Help Desk Technology Consulting Services

Progent's Computer Help Desk Outsourcing Services for desktop technical support are designed specifically for small businesses who need fast access to a Help Desk Call Center with expert phone support and full escalation options but who must work within a limited IT budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Phone Support, Secure Remote Access Provisioning, Initial System Assessment, Problem Prioritization, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Software Selection and Integration.

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Specialist for Monitoring and Reporting
Help and Support for Comprehensive Event Management

Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, enhancing and repairing System Center Operations Manager solutions and can provide companies of any size advanced online or onsite consulting services for SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure and Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or on-premises technical support to help you to remediate critical issues uncovered by System Center 2012 Operations Manager.

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Services for NetApp CDOT
Consultant for NetApp Disaster Recovery

Progent offers enterprise clients the help of a NetApp-certified consultant to deliver online or onsite support for NetApp's complete line of SAN software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include SAN dsign, cloud integration, virtualization, migrations, non-disruptive patching, system management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to help you to resolve problems with NetApp SAN environments quickly and affordably following best practices.

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Network Engineer for Red Hat Linux, Solaris, UNIX Computer Consultant for Mandrake Linux, Sun Solaris, UNIX Adams County Colorado
Network Performance Troubleshooting Technical Support ProSight Network Infrastructure Management Integration Services
Computer Engineer for Microsoft ISA 2004 Server
On-site Technical Support for Microsoft Proxy Server

Progent's certified ISA Server consultants have broad experience creating Microsoft-based security solutions for information systems with many locations, remote users, and mission-critical web-based applications. A Progent ISA Server consultant can help your small or mid-size business plan and implement an installation of ISA Server 2004 that meets your IT security requirements without restricting your network.

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IT Support Outsourcing Consultant
Small Business IT Outsourcing Consultancy

Progent is organized provide in-depth online support for all technical areas common to todayís small business information systems and allows you to outsource a variety of vital, as-needed support services such as a part-time CIO to offer senior-level IT design and budgeting capability, a Technical Response Center for help desk services, 24x7 remote monitoring, spam/virus protection as an outside-the-firewall service, project management for major initiatives such as office moves oroperating system migrations, connectivity experts for building and maintaining fast and reliable network infrastructure, certified security specialists to ensure information protection and compliance, disaster recovery experts to help design business continuity plans, and software programmers to create, enhance, or repair business application programs.

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Office 365 and Android Online Consulting Outlook autodiscover Computer Consultant
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Phone Support Professionals
24x7 Support Computer Consulting

For medium-size companies looking for network support, Progent offers an array of options including local service, remote assistance, phone-based Help Desk, 24x7 support with remote system monitoring, emergency staffing, business relocation services, application programming, and professional consulting. For midsize companies in California or other areas serviced by Progent's field engineers, Progent offers expert onsite support for solving technical issues rapidly and affordably.

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Orlando, Orange County Specialist Suse Linux, Solaris, UNIX Technical Support Services
Service Database Online Consulting
Integration for Service Reporting

Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike many freelance consultants or small service organizations who provide scant documentation or details of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the support reports sent by each staff member to each client. The discipline of detailing and organizing service activity allows more efficient support and avoids a variety of typical misfortunes such as when a service customer is virtually held hostage to a consultant who refuses to let go of vital service information.

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Exchange 2013 Upgrade Technology Professional
Exchange 2013 SharePoint integration Configuration

Exchange 2013 incorporates significant enhancements to the capabilities of Exchange Server 2010 and introduces important innovations plus a revamped architecture. These enhancements affect vital IT areas including ease of administration, high availability (HA), security, operational costs, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange 2013, design a cost-effective test and rollout plan, and educate your IT team to manage your Exchange 2013 solution. Progent also offers ongoing remote support and management for Microsoft Exchange 2013.

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SCCM Site Hierarchy Computer Engineer
SCCM Distribution Point Online Consulting

System Center Configuration Manager automates application and device deployment across multiple sites, centralizes compliance settings control, keeps track of network resources, guards against company data leakage, performs network health reporting, allows secure self service, and offers a single control mechanism for administering mixed-OS ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can assist businesses of any size with any facet of planning, installing, using and repairing a SCCM solution for on-premises, cloud-based, or hybrid networks.

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Exchange admin center Online Support Services
IT Consulting for Exchange Online Archiving

Microsoft Office 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and other Exchange components to reduce capital costs and management hassle. You can deploy Exchange Online to run all your mailboxes, or you can integrate a hybrid architecture that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly online support to assist your small businesses to evaluate the benefits of Exchange Online, design a network topology that fits your business needs and budget, carry out a non-disruptive migration from your current Exchange organization to one that includes Exchange Online, train your IT team and users, and provide as-needed consulting and troubleshooting.

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iPhone backup Network Engineer
iPhone and Windows 8.1 integration Engineer

Progent can provide cost-effective remote consulting to help you to design, deploy, and fix any facet of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you get past occasional technical roadblocks or major engagements to help you finish large-scale projects on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you create or maintain a highly available, protected and scalable infrastructure that is best suited to your mode of computing. Progent also offers online or onsite training for individuals or groups to help manage and use your iOS devices in a safe, collaborative ecosystem that optimizes the strategic value of your IT network.

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Cisco TelePresence System 3210 Engineers
Cisco Video Conferencing Consultants

Progent can provide access to a veteran specialist with extensive experience configuring, managing, and enhancing immersive telepresence platforms from top-tier vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house network management team, your ISP, and your telepresence platform vendor to help your company maximize the business value of your telepresence solution.

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ISA Server Professional
Internet Security and Acceleration Server Specialist

Progent's certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 experts can help you to plan, deploy, and manage a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your information system that delivers the firewall security, speed and ease-of-use that your company needs.

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Antivirus Support and Help
Anti-Virus Support and Integration

E-Mail Guard is a complete solution for defending against spam and virus attacks. E-Mail Guard handles the protection and administration of corporate email by offering continually improved spam and virus filtering, policy administration, content filtering, and defense against email-borne DHA and DoS attacks. E-Mail Guard also features tracking, administration and reporting tools plus outbound email testing to let you fix your email system and define and regulate company email policy.

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ProSight Endpoint Protection Services Network Consultant
ProSight ASM Endpoint Protection Engineer

Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis technology to guard endpoint devices and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-based AV tools. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to manage the entire threat progression including filtering, detection, mitigation, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats.

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Integration for Altaro VM Backup Cloud Management
Altaro VM Backup Inline Deduplication Support and Integration

Altaro VM Backup offers small and mid-size businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, remote, distributed, and cloud environments and also enables cost-effective backup to Microsoft Azure storage. Top features include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as little as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level restore options for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and for VMware vCenter for handling large-scale environments, and support for Microsoft VSS technology to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and offers a broad array of services to assist you to plan, install, manage and troubleshoot a backup/restore system powered by Altaro VM Backup.

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Microsoft Azure Active Directory Coder
Microsoft Certified Expert Azure and Cisco AnyConnect Consultants

Progent can help small companies to migrate any part of their computing infrastructure to Microsoft Azure. This can simplify network management and lower equipment expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the benefits and limitations of various cloud networking architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises apps and network infrastructure and make sure you avoid the common mistakes small organizations make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN tunnels and to manage Apple iOS devices and Google Android smartphones and tablets.

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SQL Server Reporting Services Online Support
Technology Consulting for SQL Server 2005

SQL Server 2000 is a rich, web-aware database and data analysis package that enables the fast creation of a new generation of high-end applications that can give your company a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET environment.

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Nexus Switching Network Consulting
Nexus Switch FabricPath Integration Support

Nexus series switches are designed to provide the speed, scale, resilience, cloud readiness, density, data protection and ease of management needed to function as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide online and onsite support expertise to help you to design an optimal switch topology, set up pilot systems to validate your switching solution, install and configure Nexus switches, define and implement appropriate policies, run security vulnerability assessments, set up advanced monitoring, fully utilize resources by means of virtualization, troubleshoot switching and routing issues, maximize system performance, plan for expected growth, and take advantage of the powerful fault-tolerant capabilities incorporated into Cisco's Nexus switches. Progent can also help you to upgrade efficiently from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.

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Private Cloud Virtual Datacenter Hosting Consultancy
Engineers for ProSight Hosting for Virtual Servers

Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size organization's production servers in an environment that gives the highest degree of availability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting and management options are built on proven virtualization architectures that enable small businesses with mixed- platform environments to economize significantly on the costs of capital investments, infrastructure maintenance, and network management while achieving world-class fault tolerance and an unmatched level of vendor independence.

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Server Install Network Administration
Microsoft System Center Operations Manager Technology Consulting
Consulting Services for System Center Operations Manager

Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, optimizing and fixing SCOM environments and can provide companies of any size expert remote or onsite consulting services for SCOM 2012. Progent can help you to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric and Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or on-premises technical support to assist you to remediate critical problems detected by SCOM 2012.

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Microsoft Certified Partner 64-bit Processing Engineer
64-bit Upgrade Online Troubleshooting

Progentís Microsoft-expert engineers can help your organization to update your application servers or workstations from 32 bits to 64 bits. Progent can assist your company to calculate the risks and benefits of migrating to 64-bit processing, design an efficient upgrade strategy that reduces operational interruptions, and deliver inexpensive, expert online help to assist you to configure 64-bit operating systems and application programs on your existing hardware.

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DoubleTake Carbonite Availability Consulting Services
Double-Take Software Backup Technical Consultant

DoubleTake/Carbonite Software publishes a selection of products intended to deliver small and midsize companies a variety of cost-effective solutions for replicating and recovering vital workloads including Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning experts have in-depth backgrounds integrating DoubleTake/Carbonite technology into small business IT networks to create an advanced level of availability and disaster recovery readiness at a budget-friendly cost.

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Ubiquiti XG switch Services
Ubiquiti UniFi WiFi Consulting

Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and switches. UniFi devices installed across multiple venues with any number of APs can be remotely configured and administered using free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent can provide the expertise of veteran wireless consultants who can help your organization to assess the benefits of Ubiquitiís UniFi technology for your business and assist you to plan, deploy, administer, and troubleshoot your UniFi ecosystem.

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SharePoint Server 2007 Online Technical Support Akron Canton SharePoint Server 2013 Consultant
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SCCM Central Administration Site Online Technical Support
Support Services for Microsoft Configuration Manager

Configuration Manager automates application and device provisioning at scale, centralizes compliance settings control, keeps track of network resources, protects against company data leakage, performs network health monitoring, allows secure self service, and offers a single control mechanism for administering mixed-OS ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud experts can help you with any facet of planning, implementing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid networks.

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Network Consultants for Comprehensive Event Management
Microsoft Expert System Center Operations Manager Support

Small to middle size businesses can now get all the advantages of System Center Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco certified IT support professionals. With Progent's affordably priced network service packages, mid-size businesses can select a basic co-sourcing package based on Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft Operations Manager to offer small business networks enterprise-class availability, security and productivity.

Support and Integration for Slackware Linux, Solaris, UNIX Computer Engineer for Gentoo Linux, Sun Solaris, UNIX Boise, ID
Cloud Backup Security and Compliance Consultant
ProSight Hybrid Cloud Data Backup Services Computer Consultant

ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates your backup processes and enables fast restoration of critical data, applications and virtual machines that have become lost or corrupted as a result of component breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide advanced support to configure ProSight DPS to to comply with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical information.

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Computer Installation for Microsoft Office System
Microsoft Expert

To deliver economical network services for small businesses, Progent offers comprehensive computer outsourcing plans that offer small businesses fast access to network help without requiring you to hire, educate, and maintain a large in-house computer support team. Progentís IT outsourcing services offer you an economical alternative for building a protected and robust system for your important Windows office productivity applications including Microsoft Office XP and Microsoft Office 2003.

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Email Virus Signature Engineer
Email Polymorphic Virus Protection Professionals

Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide web-based control and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper level of inspection for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.

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Consultants for Network Security Inventory
Security Scan Engineer

Progent offers two ultra-affordable service packages designed to allow small companies to receive a professional security evaluation from a premier security consultant. With Progent's External Network Security Inventory Checkup, a security expert administers a comprehensive examination of your network from outside your firewalled perimeter to uncover potential risks in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security professional runs a system scan from a secure machine within your firewall to determine the risk to inside assaults. The two security inventory packages are set up and run from a secured remote site.

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On-site Technical Support for Cisco Unified SIP Proxy
Online Help for Cisco CUBE Integration

Progent's Cisco CCIE-certified SIP integration consultants can assist you to plan, deploy, manage, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer cost-effective online or onsite support to help businesses to migrate smoothly to a modern communications environment that offers accelerated return on investment. Progent's certified Microsoft collaboration experts can assist you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business and Lync for access to a SIP PSTN trunk.