Business Continuity Support and Service for

Microsoft System Center R2 Data Protection Manager (SCDPM 2012) is the backup/recovery component of Microsoft's System Center 2012 R2 datacenter management suite SCDPM 2012 designed to protect Windows servers, clients, and workloads including Exchange Server, SQL Server, Virtual Machine Manager, SharePoint, Hyper-V, and Windows desktops and notebooks. SCDPM 2012 allows continual, transparent backup of physical and virtual computers to local or offsite disks and also allows offline backup to tape. SCDPM 2012 supports fast recovery of entire servers or individual files, self-service capability for trusted users, and seamless integration with Microsoft Azure Backup for cloud-based protection. Integration with System Center 2012 R2 Operations Manager's Central Console allows unified management, monitoring, and remediation support for SCDPM 2012 environments. (Learn about Progent's Microsoft Azure planning and cloud integration consulting services.)

SCDPM 2012's use of disk-based backup gives you the speed and reliability you need to preserve your critical business data without degrading network performance, while SCDPM 2012's tape support simplifies compliance with internal, contractual or regulatory data retention requirements. SCDPM 2012's support for site-to-site backup makes it a viable platform for enterprise-class disaster recovery, and SCDPM 2012's simplicity of operation and low cost of implementation makes it an ideal backup-and-restore solution for small and midsize organizations as well.

Progent's Microsoft-certified consulting team can help businesses to design, deploy, manage, and troubleshoot a backup system built on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from prior versions of Data Protection Manager or from a different backup platform, and Progent can tune your DPM 2012 environment for on-premises, hosted, cloud-based, or hybrid deployment models. Progent offers remote or onsite consulting expertise and can deliver as-needed help in resolving your most challenging issues, or end-to-end project management or co-management services to ensure your Data Protection Manager initiative is successfully completed on schedule and on budget. Progent also offers Data Protection Manager 2016 migration consulting to help you migrate smoothly from Data Protection Manager 2012 to Data Protection Manager 2016 so you can benefit from SCDPM 2016's integration with Windows Server 2016.

Data Protection Manager Architecture
Microsoft designed Data Protection Manager with special attention to protecting Microsoft servers and workloads. By supporting Volume Shadow Copy Services (VSS) and other key protection features built into Microsoft servers and applications, SCDPM 2012 can transparently backup and rapidly restore Microsoft-specific entities such as Exchange DAG groups, the distributed components of SharePoint farms, and Windows Hyper-V Clustered Shared Volumes (CSVs). This allows administrators who are not experts in any or all of these technologies to recover data easily and accurately. SCDPM 2012 continuously protects the core Microsoft server workloads to a SCDPM 2012 server, which then allows disk-based recovery and tape-based, long-term archival storage for a complete backup and recovery solution. The scalability of SCDPM 2012 has been enhanced so that a single SCDPM server can support up to 800 virtual machines and 3,000 Windows clients.

The Problem with Tape Technology
Experienced IT managers know that when it's time to go into disaster recovery mode, the tape backup system is often one of the biggest disasters. The traditional model of tape-based backup is fraught with problems. Tape is slow, unreliable, and requires meticulous management. Microsoft's reported in-house operational experience indicates a 17% failure rate for its tape devices. Basically, for a tape-based restore procedure to be successful, too many things have to go right:

• IT managers need to have fast access to all the backup media required for a specific recovery
• All tapes must have no unreadable spots despite the fact that, in typical situations, they have been subject to physical wear by being rewritten many times
• Tapes must have been stored in the right environmental conditions to remain usable
• The software catalogs managing those tapes must not be corrupted
• Complex electromechanical tape drives must be available and working properly

Finally, tape-based backup and recovery regimes are logistically complex and demand substantial time and care to administer. Media has to be managed, cataloged, and stored in a way that allows for consistent backup and accurate recovery, but issues such as personnel changes, company relocations, the need to accommodate remote offices, maintaining tape-friendly temperature and humidity in the storage facility, and the hassle of validation testing all invite human error or omission and inflate IT budgets. In essence, while tape technology remains a popular and often mandated means of long-term archiving, it has become obsolete as a medium for primary backup.

Disk Drives to the Rescue
Microsoft System Center 2010 Data Protection Manager radically changed the reliability and usability aspects of backup and restore. The key innovation was that SCDPM 2010 offered an intelligent disk-to-disk based backup solution. SCDPM 2012 builds on the concept of disk-to-disk primary backup and adds key enhancements including seamless cloud-based backup and recovery based on Microsoft Azure Backup for improved disaster recovery, lower investment cost for off-site infrastructure, and simplified recovery management.

The basic idea is simple. You configure an SCDPM 2012 server with sufficient disk storage to hold a complete replica of all the data you want to protect from your servers and workstations along with space for the historical changes you want to keep. For a 30-day history this may require somewhere in the range of 1.5 to two times the protected data space. The actual disk capacity needed is highly dependent on how often your data changes. Since disks are inexpensive and getting more affordable all the time, storage costs are relatively trivial for most IT organizations.

What is more significant is that an SCDPM 2012 server can be built with highly fault-tolerant components such as redundant power supplies and ample redundant cooling. By configuring high-availability storage arrays, reliability is far higher than with tape-based systems.

Microsoft leveraged key Windows technologies to make System Center Data Protection Manager the backup-and-restore solution of choice for Windows environments. The foundation of SCDPM is the use of Volume Shadow Copy Services (VSS) for creating and maintaining extremely compact differentials. It does this both on the protected server for efficiently replicating change differentials over the network to the SCDPM server, and also on the SCDPM server itself for efficiently storing the historical snapshots, or recovery points, used to recover data.

You can gain almost continuous data protection by replicating data from your protected servers as often as every 15 minutes. This means that if you have a failure on your server, in the worst case you can restore it to the last 15 minutes. This is far beyond the practical capability of tape-based backup systems. Basically, the SCDPM server always has a complete and up-to-date replica of all protected data. SCDPM takes further advantage of disk technology by storing the data in a Windows format file system that you can directly navigate with Windows Explorer. SCDPM actually creates separate disk volumes for each protected server.

Thanks to support for disk-to-disk restoration, SCDPM can reduce network recovery time from hours to minutes and make administrative tasks far more intuitive than with tape-based solutions.

The New Standard in Fault-tolerant Data Backup and Restore
SCDPM offers significantly more granular control over your recovery time objective (RTO) and recovery point objective (RPO) than tape-based systems. On the SCDPM server, you can take snapshots for historical restorations based on a schedule that matches a variety of protection requirements. For example, you can schedule daily, twice a day, three times a day, hourly, or 15 minute snapshots, and you can define a separate snapshot schedule for each protected server or share. Your accounting server, for instance, may require frequent snapshots so you can recover to a specific moment in the day, while other servers may be fine with daily snapshots. The bottom line is that Microsoft's System Center Data Protection Manager is flexible enough to handle almost any environment.

The obvious question with disk-to-disk backup is what happens if a natural disaster or other catastrophic event such as fire or theft wipes out all your local servers including your SCDPM server? One way to prepare for this is to back up your SCDPM server to a separate SCDPM server at a collocation site. Collocation facilities are affordable, offer geographic dispersion, and provide high levels of redundancy for power, Internet connectivity, and environmental controls. With SCDPM 2012, you can integrate SCDPM with Azure Backup, Microsoft's cloud-based protection platform. This can provide the off-site storage and high-availability infrastructure needed for advanced disaster recovery without the CAPEX requirements and management headaches associated with a conventional off-site datacenter. This solution can also be a practical alternative to using tape for long-term backups because it leverages the effectively "bottomless" capacity and nominal 99-year storage capability of Azure Backup. (Tape backup may still be required to meet regulatory requirements.)

An important feature of SCDPM that supports off-site backup is the ability to perform highly efficient over-the-wire compression for all transferred data. This can easily result in about a 5-1 compression ratio and theoretically can go as high as 10-1. Once the initial replica is established, backups are further streamlined by the fact that SCDPM sends only differentials and utilizes inherently fast hard disk technology. As a result, SCDPM-based backup works well with the WAN bandwidth typically utilized by any business.

For your original data replica, which can't take advantage of differentials, a time-saving technique for small businesses is to create the replica manually. For example, in the case that you add a new large server to be protected and your SCDPM server is in a collocation facility, you can simply copy all the data from the new server to a USB hard drive, bring the hard drive to the collocation facility, and upload the data directly. You can then perform a consistency check that will quickly and intelligently update anything that has changed with the data set since you made the manual copy. From that point, you are backed up and ready for any emergency.

System Center Data Protection Manager also supports bandwidth throttling so you can keep bandwidth use low during the business day and crank it up to use all the available bandwidth in the middle of the night. SCDPM has the speed and versatility to match your performance needs and to adapt easily as your business evolves.

Tape-based archiving is efficiently supported by SCDPM. There is an option for performing tape backups via the SCDPM server for off-site tape protection, which may be required for regulatory or compliance. Another powerful feature of SCDPM is that tape backups copy the replica data set residing on the SCDPM server and therefore don't needlessly consume WAN bandwidth. SCDPM also gives you the option to have a second SCDPM server configured to back up the primary SCDPM server's data so you can have a local SCDPM server as well as an off-site backup SCDPM server in order to improve fault tolerance and optimize recovery speed.

Using System Center Data Protection Manager with Microsoft SQL Server
SCDPM 2012 can protect Microsoft SQL Server 2000 through SQL Server 2012, including SAP workloads, and handles advanced SQL Server cluster configurations. For enhanced reliability and performance, SCDPM 2012 supports the use of clustered SQL Server nodes for its database. As evidence of SCDPM's capability, Microsoft protects their own enterprise SQL Servers with System Center Data Protection Manager. SCDPM 2012 includes the ability to protect an entire instance of SQL Server so all new databases are protected automatically, expanded capacity to handle up to 2,000 databases, and a self-service restore capability that allows administrators to restore their own databases.

SCDPM can backup regular data files as well as the system state of a server, and it also works efficiently with servers that maintain databases/transactional log files. SCDPM is especially efficient as a backup and restore mechanism for Microsoft SQL Server because it intelligently integrates with the SQL Server VSS writers. Since SCDPM uses core VSS services, it will backup all files, open or not, to at least a snapshot recovery level. As a result, you never have to worry about open file issues. SCDPM 2012 can also protect SQL Server 2012 databases that use the AlwaysOn feature, including database clusters and SharePoint farm databases with SQL Server AlwaysOn enabled.

In between express full copy captures, the standard SQL Server transaction logging mechanism is used to offer up-to-the-minute protection. The log files themselves are replicated by SCDPM. In case a recovery is required, the most recent SCDPM differential backup can be combined with the most recent set of transaction logs to provide rapid restoration.

For information about Progent's Microsoft-certified support services for SQL Server, refer to Microsoft SQL Server Consulting.

Using System Center Data Protection Manager with Microsoft Exchange Server
SCDPM 2012 supports Microsoft Exchange Server 2003, 2007, 2010, and 2013, and can now protect Exchange 2010 and Exchange 2013 database availability groups (DAGs). SCDPM includes the ability to provide tailored, application-aware protection for Exchange Server and addresses a granularity problem that has historically been a major headache for Exchange administrators. Exchange backup APIs are designed to back up entire databases. However, if you want to restore an individual mailbox or public folder, you have in the past had two choices: either restore the entire database or switch to third-party mailbox-level backup tools. SCDPM allows you to protect one or more storage groups as a whole, while still giving you the ability to restore individual mailboxes.

SCDPM also offers 'lossless recovery' of Exchange Server data. This means that after SCDPM has restored your email databases to the latest recovery point, and updated all of the synchronized transaction logs, SCDPM can automatically reapply the surviving Exchange transaction logs from the production server to the very last committed email message, bringing the Exchange server completely forward.

SCDPM improves the performance of your Exchange Server by offloading the typical ESEUTIL operations that most backup applications impose on the production server. The SCDPM server takes car of this on the redundant data, conserving the bandwidth on the production Exchange Server.

To learn more about Progent's support for Microsoft Exchange Server, see Microsoft Exchange Server Consulting.

Using Data Protection Manager with Virtual Servers
The 2012 version of SCDPM offers continuous protection for virtual machines (VMs) powered by Windows Server 2012 Hyper-V and through integration with System Center Virtual Machine Manager (SCVMM) can provide consistent protection even during a Hyper-V Live Migration process. For users of VMware, a way to reduce disaster recovery time drastically is to build an SCDPM server with enough CPU and RAM resources to create a system that allows you quick recovery from a failed virtual machine host server. Since the SCDPM server always has an exact replica of all the virtual machine guest files, in the event the virtual machine host fails, and by having a virtual server installed on the SCDPM server, you can choose to boot those replica images as running machines and take your time in restoring the original failed virtual machine host server. This means you could be up in minutes with all your virtual machine guests even with a complete failure of the original virtual machine host. Adding to the time savings, the entire operation can be accomplished remotely.

The performance of Windows Server 2012 Hyper-V over Cluster Shared Volumes (CSVs) 2.0 deployments has been improved in SCDPM 2012, which offers a 900% increase in Express Full Backup speed, allows parallel backups, and supports SMB shares. In addition, SCDPM 2012 allows you to scale out protection of Hyper-V clusters, removing the previous limit of a one-to-one relationship between a Hyper-V cluster and an SCDPM server. The SCDPM protection agent that runs on a VM can be attached to multiple SCDPM servers, making it possible to add the VM to a protection group on any of the recognized SCDPM servers.

Additional Enhancements to System Center R2 Data Protection Manager
SCDPM 2012 includes significant improvements in the areas of cloud support, virtualization, centralized management, self service, performance, and optimizations for protecting Microsoft workloads. To learn more about these enhancements and to find out how Progent can help you benefit from them, see SCDPM 2012 Planning and Implementation Consulting.

How Progent Can Help You Benefit from Microsoft Data Protection Manager
Progent's Microsoft-certified Data Protection Manager consultants can help you create practical recovery plans, design an affordable fault-tolerant network infrastructure, deploy a SCDPM-based backup and restore solution, thoroughly test your system, show your IT staff or local consultants how to manage Microsoft SCDPM, or handle complete IT outsourcing services including off-site hosting of virtual or physical SCDPM servers in Progent's datacenter.

Progent's consultants can use industry best practices to help you:

• Define your recovery goals and establish a protection policy to meet them
• Design an efficient multi-site network topology for SCDPM
• Configure Windows Server 2012 R2, SQL Server, Exchange, and SharePoint to run with SCDPM 2012
• Configure Protection Groups and Storage Pools
• Calculate and allocate disk space for backup
• Define custom volumes
• Plan tape library rotation and management
• Install Protection Agents on computers inside and outside your firewall
• Integrate SCDPM 2012 with System Center 2012 Operations Manager (SCOM 2012) and with System Center 2012 Virtual Machine Manager (SCVMM 2012)
• Integrate SCDPM 2012 with Microsoft's Azure Backup for cloud-based protection
• Optimize backup and recovery performance

Progent's cybersecurity experts have earned prestigious certifications from internationally recognized network security institutions. Progent can provide the support of CISA-certified security audit consultants, CISM-certified security management experts, CISSP-certified cybersecurity professionals, GIAC-certified information assurance consultants, and CISSP-ISSAP certified security architecture experts. To be awarded credentials from these organizations, security consultants must have both proven experience and demonstrated knowledge of industry best practices for business continuity planning and disaster recovery. For more information about Progent's security engineers and their services, visit Network Security Services.

Additional Fault Tolerant Technologies Provided by Progent's Consultants
Progent's Microsoft and Cisco consulting experts can assist your company to design an affordable, zero-downtime environment that resolves critical challenges covering a broad range of infrastructure solutions and operations including:

Workplace Recovery Planning
Progent's business continuity planning engineers can show you how to create a disaster recovery plan that will allow you to restore network functionality in the event of an information network catastrophe. Progent can help you to define a comprehensive disaster recovery plan that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also help you build an affordable, zero-downtime network solution that takes into account availability issues covering a broad array of infrastructure technologies and procedures. For details, go to Disaster Recovery Expertise.

Fully Managed Cloud Backup: ProSight Data Protection Services
ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows rapid restoration of vital files, apps and virtual machines that have become lost or corrupted as a result of hardware failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup specialists can provide world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, when necessary, can help you to restore your business-critical information. Find out more about ProSight Data Protection Services Managed Backup.

Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery experts can help your organization to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost hardware, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for easy, economical deployment of a stretch cluster quorum arbitration point. For details, go to Microsoft Windows Server 2016 Disaster Recovery and Business Continuity Consulting.

Windows Server 2012 Failover Clusters
Microsoft Windows Server 2008 R2 introduced enterprise-class fault tolerance and recoverability to Microsoft's clustering solution. Windows Server 2012 R2 adds to this foundation and provides important new and enhanced features offering increased expandability, better storage uptime for server applications, easier administration, quicker failover, and additional flexibility for designing failover clusters. For details, visit Windows Server 2012 Clustering Consulting Services.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and test a repeatable runbook for restoring services quickly after a breakdown. Site Recovery Manager provides centrally managed and automated recovery, application mobility, plus transparent site relocation, failback and site re-protect. Site Recovery Manager also supports transparent testing for site recovery, upgrades and patches and can generate audit reports to verify complete service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help you to design, configure, test and maintain a disaster recovery solution based on VMware Site Recovery Manager.

NetApp MetroCluster High Availability and Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering with replication to provide rapid, zero RPO disaster recovery between sites located as far as 185 miles apart from each other. Progent offers access to a certified NetApp MetroCluster consultant who can help your business to plan, configure, manage, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that aligns with your functional requirements and budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by delivering help with tasks such as assigning disk pools, arranging plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker, setting up a configuration replication network, and verifying your DR system to show compliance with industry standards and government requirements.

Fault Tolerant Load Balancing
Progent offers fault tolerant load balancing consulting covering system load balancing, load balanced programs, network infrastructure routing, and content delivery technology such as F5 Networks 3DNS. High availability load balancing products for which Progent offers consulting expertise include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP. To read more, go to Fault Tolerant Load Balancing.

High-Availability Colocation
Progent's Data Center consultants can help you find zero-downtime data centers that match the particular needs of your company. Fault tolerant off-site data centers are especially appealing to small and mid-size companies because of their affordability and convenience compared to pursuing a do-it-yourself approach. Attempting to create an on-site data center that offers even a basic level of fault tolerance is too costly for the majority of small companies. Progent can show you how to reap all the advantages of 24x7 colo sites by providing a full array of engineering and support services. For details, go to Fault Tolerant Colocation Expertise.

Fault Tolerant Interoffice Connectivity
Progent’s branch office connectivity engineers can help businesses achieve non-stop branch office connections by means of fully redundant networks featuring transparent failover. Progent’s Cisco-premier CCIE engineers can design and implement high-availability Inter-office networks based on non-stop EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide economical non-stop interoffice networking. For more information, see Failsafe Interoffice Networking.

High Availability Internet Connectivity
Progent's Cisco-authorized network consultants can help you build an affordable, fault tolerant Internet connection architecture that can deliver 24x7 Internet access through a broad range of high availability Internet network solutions including non-stop BGP, automatic fail-over, and redundant ISPs. Progent offers CCIE consultants to show you how to apply the most advanced techniques for fault tolerant Internet connectivity to create an economical, completely redundant Internet network with automatic failover and other features to deliver zero-downtime Internet connections. To find out more, visit 24x7 Internet Connectivity Architecture.

Backup and Recovery Technology Consulting Experts
Progent can provide economical remote access to IT engineers skilled in a broad array of utilities and services that provide solutions for backing up Microsoft Windows, Mac, and Linux physical and virtual servers and workstations plus laptops and smartphones. Progent can provide consulting support for leading data protection platforms such as Acronis, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, vSphere Data Protection, and Solaris FLARs. Progent's consultants can assist your company to install, enhance, or troubleshoot data backup solutions for a range of architectures including local, edge to datacenter, cloud, or a mix. For more information, go to Backup and Restore Solutions Consulting and Support Services.

Barracuda Backup Multi-site and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical storage device built by Barracuda or a virtual appliance with similar features but which uses your own storage hardware. Barracuda Backup safeguards vital company data produced locally, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to help your business to plan, integrate, manage and troubleshoot a backup and disaster recovery system based on Barracuda Backup. For details, go to Barracuda Backup and disaster recovery consultants.

Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup software offers small organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, remote, multi-site, and cloud environments and also enables cost-effective cloud backup to Azure storage. Headline features include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your exposure to data loss, advanced encryption, item-level recovery capability for specific files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and vCenter for managing larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is a certified Altaro partner and can provide a wide range of services to assist you to plan, install, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup. To find out more, see Altaro VM Backup Consulting Services.

Consulting Services Double-Take Solutions for Backup/Restore
Double-Take Software publishes a selection of products designed to deliver small businesses a variety of cost-effective alternatives for backing up and recovering vital applications including Microsoft Exchange, SQL Server, Blackberry, and Microsoft SharePoint. Progent’s business continuity planning experts have extensive backgrounds integrating Double-Take Software products into small business IT systems to achieve an advanced level of availability and business continuity capability at a budget-friendly price. For details, visit Consulting Services Double-Take Solutions for Data Backup.

CRISC-Premier Network Risk Mitigation
The CRISC program was established by ISACA to verify a consultant's skills to design, implement, and support information system control mechanisms to mitigate risk. Progent offers the expertise of a CRISC-certified consultant to assist your company to develop and carry out a business continuity strategy based on industry best practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and IT budget. To find out more, see CRISC-Premier network risk control specialists.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Certified Partner and offers specialized application support for a broad variety of small business applications, Progent is able to help customers to find efficient information technology solutions that substantially enhance the business value of your IT network. As a Registered Partner for Cisco, Progent offers the expertise of premier engineers and specialists with experience in designing, implementing and managing networking solutions based on Cisco technology. The depth of Progent's technical know-how and Progent's sensitivity to the needs of small companies make Progent the perfect partner for building and maintaining a cost-effective, dependable information system.

How to Contact Progent's Engineers for Non-stop Computing Support
If you wish to get in touch with Progent about engineering support for fault tolerant IT design, phone 1-800-993-9400 or visit Contact Progent.