Business Continuity Support and Service for

Microsoft System Center R2 Data Protection Manager (SCDPM 2012) is the backup/recovery component of Microsoft's System Center 2012 R2 datacenter management suite SCDPM 2012 designed to protect Windows servers, clients, and workloads including Exchange Server, SQL Server, Virtual Machine Manager, SharePoint, Hyper-V, and Windows desktops and notebooks. SCDPM 2012 allows continual, transparent backup of physical and virtual computers to local or offsite disks and also allows offline backup to tape. SCDPM 2012 supports fast recovery of entire servers or individual files, self-service capability for trusted users, and seamless integration with Microsoft Azure Backup for cloud-based protection. Integration with System Center 2012 R2 Operations Manager's Central Console allows unified management, monitoring, and remediation support for SCDPM 2012 environments. (Learn about Progent's Microsoft Azure planning and cloud integration consulting services.)

SCDPM 2012's use of disk-based backup gives you the speed and reliability you need to preserve your critical business data without degrading network performance, while SCDPM 2012's tape support simplifies compliance with internal, contractual or regulatory data retention requirements. SCDPM 2012's support for site-to-site backup makes it a viable platform for enterprise-class disaster recovery, and SCDPM 2012's simplicity of operation and low cost of implementation makes it an ideal backup-and-restore solution for small and midsize organizations as well.

Progent's Microsoft-certified consulting team can help businesses to design, deploy, manage, and troubleshoot a backup system built on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from prior versions of Data Protection Manager or from a different backup platform, and Progent can tune your DPM 2012 environment for on-premises, hosted, cloud-based, or hybrid deployment models. Progent offers remote or onsite consulting expertise and can deliver as-needed help in resolving your most challenging issues, or end-to-end project management or co-management services to ensure your Data Protection Manager initiative is successfully completed on schedule and on budget. Progent also offers Data Protection Manager 2016 migration consulting to help you migrate smoothly from Data Protection Manager 2012 to Data Protection Manager 2016 so you can benefit from SCDPM 2016's integration with Windows Server 2016.

Data Protection Manager Architecture
Microsoft designed Data Protection Manager with special attention to protecting Microsoft servers and workloads. By supporting Volume Shadow Copy Services (VSS) and other key protection features built into Microsoft servers and applications, SCDPM 2012 can transparently backup and rapidly restore Microsoft-specific entities such as Exchange DAG groups, the distributed components of SharePoint farms, and Windows Hyper-V Clustered Shared Volumes (CSVs). This allows administrators who are not experts in any or all of these technologies to recover data easily and accurately. SCDPM 2012 continuously protects the core Microsoft server workloads to a SCDPM 2012 server, which then allows disk-based recovery and tape-based, long-term archival storage for a complete backup and recovery solution. The scalability of SCDPM 2012 has been enhanced so that a single SCDPM server can support up to 800 virtual machines and 3,000 Windows clients.

The Problem with Tape Technology
Experienced IT managers know that when it's time to go into disaster recovery mode, the tape backup system is often one of the biggest disasters. The traditional model of tape-based backup is fraught with problems. Tape is slow, unreliable, and requires meticulous management. Microsoft's reported in-house operational experience indicates a 17% failure rate for its tape devices. Basically, for a tape-based restore procedure to be successful, too many things have to go right:

• IT managers need to have fast access to all the backup media required for a specific recovery
• All tapes must have no unreadable spots despite the fact that, in typical situations, they have been subject to physical wear by being rewritten many times
• Tapes must have been stored in the right environmental conditions to remain usable
• The software catalogs managing those tapes must not be corrupted
• Complex electromechanical tape drives must be available and working properly

Finally, tape-based backup and recovery regimes are logistically complex and demand substantial time and care to administer. Media has to be managed, cataloged, and stored in a way that allows for consistent backup and accurate recovery, but issues such as personnel changes, company relocations, the need to accommodate remote offices, maintaining tape-friendly temperature and humidity in the storage facility, and the hassle of validation testing all invite human error or omission and inflate IT budgets. In essence, while tape technology remains a popular and often mandated means of long-term archiving, it has become obsolete as a medium for primary backup.

Disk Drives to the Rescue
Microsoft System Center 2010 Data Protection Manager radically changed the reliability and usability aspects of backup and restore. The key innovation was that SCDPM 2010 offered an intelligent disk-to-disk based backup solution. SCDPM 2012 builds on the concept of disk-to-disk primary backup and adds key enhancements including seamless cloud-based backup and recovery based on Microsoft Azure Backup for improved disaster recovery, lower investment cost for off-site infrastructure, and simplified recovery management.

The basic idea is simple. You configure an SCDPM 2012 server with sufficient disk storage to hold a complete replica of all the data you want to protect from your servers and workstations along with space for the historical changes you want to keep. For a 30-day history this may require somewhere in the range of 1.5 to two times the protected data space. The actual disk capacity needed is highly dependent on how often your data changes. Since disks are inexpensive and getting more affordable all the time, storage costs are relatively trivial for most IT organizations.

What is more significant is that an SCDPM 2012 server can be built with highly fault-tolerant components such as redundant power supplies and ample redundant cooling. By configuring high-availability storage arrays, reliability is far higher than with tape-based systems.

Microsoft leveraged key Windows technologies to make System Center Data Protection Manager the backup-and-restore solution of choice for Windows environments. The foundation of SCDPM is the use of Volume Shadow Copy Services (VSS) for creating and maintaining extremely compact differentials. It does this both on the protected server for efficiently replicating change differentials over the network to the SCDPM server, and also on the SCDPM server itself for efficiently storing the historical snapshots, or recovery points, used to recover data.

You can gain almost continuous data protection by replicating data from your protected servers as often as every 15 minutes. This means that if you have a failure on your server, in the worst case you can restore it to the last 15 minutes. This is far beyond the practical capability of tape-based backup systems. Basically, the SCDPM server always has a complete and up-to-date replica of all protected data. SCDPM takes further advantage of disk technology by storing the data in a Windows format file system that you can directly navigate with Windows Explorer. SCDPM actually creates separate disk volumes for each protected server.

Thanks to support for disk-to-disk restoration, SCDPM can reduce network recovery time from hours to minutes and make administrative tasks far more intuitive than with tape-based solutions.

The New Standard in Fault-tolerant Data Backup and Restore
SCDPM offers significantly more granular control over your recovery time objective (RTO) and recovery point objective (RPO) than tape-based systems. On the SCDPM server, you can take snapshots for historical restorations based on a schedule that matches a variety of protection requirements. For example, you can schedule daily, twice a day, three times a day, hourly, or 15 minute snapshots, and you can define a separate snapshot schedule for each protected server or share. Your accounting server, for instance, may require frequent snapshots so you can recover to a specific moment in the day, while other servers may be fine with daily snapshots. The bottom line is that Microsoft's System Center Data Protection Manager is flexible enough to handle almost any environment.

The obvious question with disk-to-disk backup is what happens if a natural disaster or other catastrophic event such as fire or theft wipes out all your local servers including your SCDPM server? One way to prepare for this is to back up your SCDPM server to a separate SCDPM server at a collocation site. Collocation facilities are affordable, offer geographic dispersion, and provide high levels of redundancy for power, Internet connectivity, and environmental controls. With SCDPM 2012, you can integrate SCDPM with Azure Backup, Microsoft's cloud-based protection platform. This can provide the off-site storage and high-availability infrastructure needed for advanced disaster recovery without the CAPEX requirements and management headaches associated with a conventional off-site datacenter. This solution can also be a practical alternative to using tape for long-term backups because it leverages the effectively "bottomless" capacity and nominal 99-year storage capability of Azure Backup. (Tape backup may still be required to meet regulatory requirements.)

An important feature of SCDPM that supports off-site backup is the ability to perform highly efficient over-the-wire compression for all transferred data. This can easily result in about a 5-1 compression ratio and theoretically can go as high as 10-1. Once the initial replica is established, backups are further streamlined by the fact that SCDPM sends only differentials and utilizes inherently fast hard disk technology. As a result, SCDPM-based backup works well with the WAN bandwidth typically utilized by any business.

For your original data replica, which can't take advantage of differentials, a time-saving technique for small businesses is to create the replica manually. For example, in the case that you add a new large server to be protected and your SCDPM server is in a collocation facility, you can simply copy all the data from the new server to a USB hard drive, bring the hard drive to the collocation facility, and upload the data directly. You can then perform a consistency check that will quickly and intelligently update anything that has changed with the data set since you made the manual copy. From that point, you are backed up and ready for any emergency.

System Center Data Protection Manager also supports bandwidth throttling so you can keep bandwidth use low during the business day and crank it up to use all the available bandwidth in the middle of the night. SCDPM has the speed and versatility to match your performance needs and to adapt easily as your business evolves.

Tape-based archiving is efficiently supported by SCDPM. There is an option for performing tape backups via the SCDPM server for off-site tape protection, which may be required for regulatory or compliance. Another powerful feature of SCDPM is that tape backups copy the replica data set residing on the SCDPM server and therefore don't needlessly consume WAN bandwidth. SCDPM also gives you the option to have a second SCDPM server configured to back up the primary SCDPM server's data so you can have a local SCDPM server as well as an off-site backup SCDPM server in order to improve fault tolerance and optimize recovery speed.

Using System Center Data Protection Manager with Microsoft SQL Server
SCDPM 2012 can protect Microsoft SQL Server 2000 through SQL Server 2012, including SAP workloads, and handles advanced SQL Server cluster configurations. For enhanced reliability and performance, SCDPM 2012 supports the use of clustered SQL Server nodes for its database. As evidence of SCDPM's capability, Microsoft protects their own enterprise SQL Servers with System Center Data Protection Manager. SCDPM 2012 includes the ability to protect an entire instance of SQL Server so all new databases are protected automatically, expanded capacity to handle up to 2,000 databases, and a self-service restore capability that allows administrators to restore their own databases.

SCDPM can backup regular data files as well as the system state of a server, and it also works efficiently with servers that maintain databases/transactional log files. SCDPM is especially efficient as a backup and restore mechanism for Microsoft SQL Server because it intelligently integrates with the SQL Server VSS writers. Since SCDPM uses core VSS services, it will backup all files, open or not, to at least a snapshot recovery level. As a result, you never have to worry about open file issues. SCDPM 2012 can also protect SQL Server 2012 databases that use the AlwaysOn feature, including database clusters and SharePoint farm databases with SQL Server AlwaysOn enabled.

In between express full copy captures, the standard SQL Server transaction logging mechanism is used to offer up-to-the-minute protection. The log files themselves are replicated by SCDPM. In case a recovery is required, the most recent SCDPM differential backup can be combined with the most recent set of transaction logs to provide rapid restoration.

For information about Progent's Microsoft-certified support services for SQL Server, refer to Microsoft SQL Server Consulting.

Using System Center Data Protection Manager with Microsoft Exchange Server
SCDPM 2012 supports Microsoft Exchange Server 2003, 2007, 2010, and 2013, and can now protect Exchange 2010 and Exchange 2013 database availability groups (DAGs). SCDPM includes the ability to provide tailored, application-aware protection for Exchange Server and addresses a granularity problem that has historically been a major headache for Exchange administrators. Exchange backup APIs are designed to back up entire databases. However, if you want to restore an individual mailbox or public folder, you have in the past had two choices: either restore the entire database or switch to third-party mailbox-level backup tools. SCDPM allows you to protect one or more storage groups as a whole, while still giving you the ability to restore individual mailboxes.

SCDPM also offers 'lossless recovery' of Exchange Server data. This means that after SCDPM has restored your email databases to the latest recovery point, and updated all of the synchronized transaction logs, SCDPM can automatically reapply the surviving Exchange transaction logs from the production server to the very last committed email message, bringing the Exchange server completely forward.

SCDPM improves the performance of your Exchange Server by offloading the typical ESEUTIL operations that most backup applications impose on the production server. The SCDPM server takes car of this on the redundant data, conserving the bandwidth on the production Exchange Server.

To learn more about Progent's support for Microsoft Exchange Server, see Microsoft Exchange Server Consulting.

Using Data Protection Manager with Virtual Servers
The 2012 version of SCDPM offers continuous protection for virtual machines (VMs) powered by Windows Server 2012 Hyper-V and through integration with System Center Virtual Machine Manager (SCVMM) can provide consistent protection even during a Hyper-V Live Migration process. For users of VMware, a way to reduce disaster recovery time drastically is to build an SCDPM server with enough CPU and RAM resources to create a system that allows you quick recovery from a failed virtual machine host server. Since the SCDPM server always has an exact replica of all the virtual machine guest files, in the event the virtual machine host fails, and by having a virtual server installed on the SCDPM server, you can choose to boot those replica images as running machines and take your time in restoring the original failed virtual machine host server. This means you could be up in minutes with all your virtual machine guests even with a complete failure of the original virtual machine host. Adding to the time savings, the entire operation can be accomplished remotely.

The performance of Windows Server 2012 Hyper-V over Cluster Shared Volumes (CSVs) 2.0 deployments has been improved in SCDPM 2012, which offers a 900% increase in Express Full Backup speed, allows parallel backups, and supports SMB shares. In addition, SCDPM 2012 allows you to scale out protection of Hyper-V clusters, removing the previous limit of a one-to-one relationship between a Hyper-V cluster and an SCDPM server. The SCDPM protection agent that runs on a VM can be attached to multiple SCDPM servers, making it possible to add the VM to a protection group on any of the recognized SCDPM servers.

Additional Enhancements to System Center R2 Data Protection Manager
SCDPM 2012 includes significant improvements in the areas of cloud support, virtualization, centralized management, self service, performance, and optimizations for protecting Microsoft workloads. To learn more about these enhancements and to find out how Progent can help you benefit from them, see SCDPM 2012 Planning and Implementation Consulting.

How Progent Can Help You Benefit from Microsoft Data Protection Manager
Progent's Microsoft-certified Data Protection Manager consultants can help you create practical recovery plans, design an affordable fault-tolerant network infrastructure, deploy a SCDPM-based backup and restore solution, thoroughly test your system, show your IT staff or local consultants how to manage Microsoft SCDPM, or handle complete IT outsourcing services including off-site hosting of virtual or physical SCDPM servers in Progent's datacenter.

Progent's consultants can use industry best practices to help you:

• Define your recovery goals and establish a protection policy to meet them
• Design an efficient multi-site network topology for SCDPM
• Configure Windows Server 2012 R2, SQL Server, Exchange, and SharePoint to run with SCDPM 2012
• Configure Protection Groups and Storage Pools
• Calculate and allocate disk space for backup
• Define custom volumes
• Plan tape library rotation and management
• Install Protection Agents on computers inside and outside your firewall
• Integrate SCDPM 2012 with System Center 2012 Operations Manager (SCOM 2012) and with System Center 2012 Virtual Machine Manager (SCVMM 2012)
• Integrate SCDPM 2012 with Microsoft's Azure Backup for cloud-based protection
• Optimize backup and recovery performance

Progent's cybersecurity experts have earned prestigious certifications from internationally recognized network security institutions. Progent can provide the support of CISA-certified security audit consultants, CISM-certified security management experts, CISSP-certified cybersecurity professionals, GIAC-certified information assurance consultants, and CISSP-ISSAP certified security architecture experts. To be awarded credentials from these organizations, security consultants must have both proven experience and demonstrated knowledge of industry best practices for business continuity planning and disaster recovery. For more information about Progent's security engineers and their services, visit Network Security Services.

Additional Fault Tolerant Solutions Provided by Progent
Progent's Microsoft and Cisco consultants can assist your business to design an efficient, high-availability information network that resolves critical challenges encompassing a wide range of networking technologies and processes including:

Disaster Recovery Planning
Progent's business continuity planning engineers can help you design a business continuity plan that will allow you to restore network functionality in the event of an IT system catastrophe. Progent can assist you to define a complete disaster recovery plan that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified professionals can also help you create an affordable, fault-tolerant network solution that takes into account availability issues covering a broad array of infrastructure technologies and processes. For more information, go to Disaster Recovery Expertise.

Fully Managed Cloud Backup: ProSight Data Protection Services
ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates and monitors your backup processes and enables fast restoration of critical data, apps and virtual machines that have become unavailable or damaged as a result of hardware failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can deliver world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, when needed, can assist you to recover your critical data. Learn more about ProSight DPS Managed Backup and Recovery.

Microsoft Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery consultants can assist your organization to plan and deploy a DR system built around Microsoft's most advanced Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard hardware, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, affordable creation of a failover cluster quorum witness. To learn more, see Microsoft Server 2016 Disaster Recovery and Business Continuity Support.

Microsoft Windows Server 2012 Failover Clustering
Windows Server 2008 R2 introduced enterprise-class availability and recoverability to Microsoft's failover clustering solution. Windows Server 2012 R2 builds on this foundation and delivers significant improvements offering more scalability, non-stop disk storage availability for server applications, streamlined management, faster automatic failover, and additional options for designing clusters. For details, see Windows Server 2012 R2 Failover Clustering Migration and Support.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and test a consistent runbook for restoring services quickly after an outage. SRM supports centrally managed and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, updates and patches and can produce reports to confirm full service recovery, validate Service Level Agreements and prove DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, configure, test and manage a disaster recovery system based on VMware SRM.

NetApp MetroCluster High Availability and Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with replication to deliver fast, zero data loss disaster recovery (DR) between sites located up to 185 miles apart from each other. Progent offers online or on-premises access to a certified NetApp MetroCluster consultant who can assist you to plan, configure, administer, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by providing guidance with procedures such as assigning disk pools, determining plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery solution to prove compliance with industry standards and government requirements.

High Availability Load Balancing
Progent provides high availability load balancing support that addresses system load balancing, load balanced programs, LAN/WAN infrastructure routing, and content dispatching products including F5 Networks 3DNS. Non-stop load balancing solutions for which Progent can provide consulting expertise include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP. To read more, go to Non-stop Load Balancing.

High-Availability Colocation
Progent's Data Center consultants can show you how to select high availability data centers that match the specific needs of your business. Fault tolerant colocation sites are especially appealing to small and mid-size businesses because of their affordability and simplified logistics compared to pursuing a do-it-yourself approach. Attempting to design an on-site data center with even a basic level of fault tolerance is too costly for most small organizations. Progent can help you get all the advantages of 24x7 colo sites by providing a full array of consulting and support services. To find out more, see Fault Tolerant Data Centers Consulting.

High-Availability Branch Office Networking
Progent’s branch office network infrastructure professionals can help businesses achieve non-stop branch office connectivity solutions through redundant system architectures with transparent failover. Progent’s Cisco-certified CCIE engineers can design and deploy ultra-reliable Inter-office networks supported by fault tolerant EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how redundant connections and transparent fail-over can provide affordable non-stop interoffice networking. To read more, see 24x7 Inter-office Networking.

High Availability Internet Access
Progent's Cisco-authorized network experts can show you how to create an affordable, high availability Internet connection solution that can deliver 24x7 Internet access via a broad range of fault tolerant Internet network solutions including non-stop BGP, automatic fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert engineers to help you utilize the latest technology for high availability Internet connections to implement a cost-effective, completely redundant Internet network with automatic failover and other capabilities to deliver non-stop Internet availability. To find out more, visit Fault Tolerant Internet Connectivity Solutions.

Backup and Restore Solutions Consulting Services
Progent offers affordable remote support from IT engineers with expertise in a broad range of utilities and services that provide solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and workstations as well as notebooks and smartphones. Progent can provide expertise for leading data protection products including Acronis, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, MozyPro, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent can assist you to design, enhance, or troubleshoot backup/restore solutions for a variety of environments including on-premises, remote, cloud-based, or hybrid. To read more, visit Backup and Recovery Technology Consulting.

Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup solution can include a custom-designed physical appliance built by Barracuda or a virtual appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup protects critical company data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting support services to help you to plan, configure, manage and troubleshoot a BDR system built on Barracuda technology. For additional information, see Barracuda Backup and disaster recovery consultants.

Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup provides small and mid-size businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Top capabilities include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as low as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, granular recovery options for specific files and emails, extensive support for Windows Cluster Shared Volumes and vCenter for handling larger environments, and support for Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is a certified Altaro partner and offers a wide range of consulting services to assist you to plan, deploy, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software. For more information, visit Altaro VM Backup Certified Consultants.

Consulting for Double-Take Solutions for Data Backup and Recovery
Double-Take publishes a family of tools intended to provide small businesses a range of affordable solutions for replicating and restoring vital workloads including Exchange, SQL, Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning consultants have extensive backgrounds incorporating Double-Take products into small company information networks to achieve an advanced level of availability and business continuity capability at an affordable price. To find out more, visit Consulting for Double-Take Software for Data Backup.

CRISC-Certified IT Risk Mitigation
The CRISC program was initiated by ISACA to validate an IT professional's skills to design, deploy, and maintain IS controls to mitigate network risk. Progent can provide the expertise of a CRISC-certified engineer to help you to develop and execute a workplace continuity or disaster recovery plan that follows leading practices identified by CRISC and geared to align with your organization's risk appetite, business objectives, and IT budget. To find out more, see CRISC-Certified IT risk mitigation experts.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Partner and provides specialized application expertise for a broad variety of small business applications, Progent is able to help clients to arrive at complete IT solutions that substantially enhance the productivity of your network. As a Registered Partner with Cisco, Progent can provide the expertise of premier engineers and specialists with expertise in architecting, installing and managing infrastructure solutions built on Cisco products. The depth and breadth of Progent's technical know-how and Progent's sensitivity to the requirements of small and midsize businesses make Progent the perfect resource for building and running an affordable, dependable network.

How You Can Access Progent's Experts for High Availability Computing Services
In order to contact Progent about technical assistance for fault tolerant IT design, call 1-800-993-9400 or see Contact Progent.