Business Continuity Consulting Support for
Small and Midsize Company Networks:
System Center Data Protection Manager
Microsoft System Center R2 Data Protection Manager (SCDPM 2012) is the backup/recovery component of Microsoft's System Center 2012 R2 datacenter management suite SCDPM 2012 designed to protect Windows servers, clients, and workloads including Exchange Server, SQL Server, Virtual Machine Manager, SharePoint, Hyper-V, and Windows desktops and notebooks. SCDPM 2012 allows continual, transparent backup of physical and virtual computers to local or offsite disks and also allows offline backup to tape. SCDPM 2012 supports fast recovery of entire servers or individual files, self-service capability for trusted users, and seamless integration with Microsoft Azure Backup for cloud-based protection. Integration with System Center 2012 R2 Operations Manager's Central Console allows unified management, monitoring, and remediation support for SCDPM 2012 environments. (Learn about Progent's Microsoft Azure planning and cloud integration consulting services.)
SCDPM 2012's use of disk-based backup gives you the speed and reliability you need to preserve your critical business data without degrading network performance, while SCDPM 2012's tape support simplifies compliance with internal, contractual or regulatory data retention requirements. SCDPM 2012's support for site-to-site backup makes it a viable platform for enterprise-class disaster recovery, and SCDPM 2012's simplicity of operation and low cost of implementation makes it an ideal backup-and-restore solution for small and midsize organizations as well.
Progent's Microsoft-certified consulting team can help businesses to design, deploy, manage, and troubleshoot a backup system built on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from prior versions of Data Protection Manager or from a different backup platform, and Progent can tune your DPM 2012 environment for on-premises, hosted, cloud-based, or hybrid deployment models. Progent offers remote or onsite consulting expertise and can deliver as-needed help in resolving your most challenging issues, or end-to-end project management or co-management services to ensure your Data Protection Manager initiative is successfully completed on schedule and on budget. Progent also offers Data Protection Manager 2016 migration consulting to help you migrate smoothly from Data Protection Manager 2012 to Data Protection Manager 2016 so you can benefit from SCDPM 2016's integration with Windows Server 2016.
Data Protection Manager Architecture
Microsoft designed Data Protection Manager with special attention to protecting Microsoft servers and workloads. By supporting Volume Shadow Copy Services (VSS) and other key protection features built into Microsoft servers and applications, SCDPM 2012 can transparently backup and rapidly restore Microsoft-specific entities such as Exchange DAG groups, the distributed components of SharePoint farms, and Windows Hyper-V Clustered Shared Volumes (CSVs). This allows administrators who are not experts in any or all of these technologies to recover data easily and accurately. SCDPM 2012 continuously protects the core Microsoft server workloads to a SCDPM 2012 server, which then allows disk-based recovery and tape-based, long-term archival storage for a complete backup and recovery solution. The scalability of SCDPM 2012 has been enhanced so that a single SCDPM server can support up to 800 virtual machines and 3,000 Windows clients.
The Problem with Tape Technology
Experienced IT managers know that when it's time to go into disaster recovery mode, the tape backup system is often one of the biggest disasters. The traditional model of tape-based backup is fraught with problems. Tape is slow, unreliable, and requires meticulous management. Microsoft's reported in-house operational experience indicates a 17% failure rate for its tape devices. Basically, for a tape-based restore procedure to be successful, too many things have to go right:
- IT managers need to have fast access to all the backup media required for a specific recovery
- All tapes must have no unreadable spots despite the fact that, in typical situations, they have been subject to physical wear by being rewritten many times
- Tapes must have been stored in the right environmental conditions to remain usable
- The software catalogs managing those tapes must not be corrupted
- Complex electromechanical tape drives must be available and working properly
Finally, tape-based backup and recovery regimes are logistically complex and demand substantial time and care to administer. Media has to be managed, cataloged, and stored in a way that allows for consistent backup and accurate recovery, but issues such as personnel changes, company relocations, the need to accommodate remote offices, maintaining tape-friendly temperature and humidity in the storage facility, and the hassle of validation testing all invite human error or omission and inflate IT budgets. In essence, while tape technology remains a popular and often mandated means of long-term archiving, it has become obsolete as a medium for primary backup.
Disk Drives to the Rescue
Microsoft System Center 2010 Data Protection Manager radically changed the reliability and usability aspects of backup and restore. The key innovation was that SCDPM 2010 offered an intelligent disk-to-disk based backup solution. SCDPM 2012 builds on the concept of disk-to-disk primary backup and adds key enhancements including seamless cloud-based backup and recovery based on Microsoft Azure Backup for improved disaster recovery, lower investment cost for off-site infrastructure, and simplified recovery management.
The basic idea is simple. You configure an SCDPM 2012 server with sufficient disk storage to hold a complete replica of all the data you want to protect from your servers and workstations along with space for the historical changes you want to keep. For a 30-day history this may require somewhere in the range of 1.5 to two times the protected data space. The actual disk capacity needed is highly dependent on how often your data changes. Since disks are inexpensive and getting more affordable all the time, storage costs are relatively trivial for most IT organizations.
What is more significant is that an SCDPM 2012 server can be built with highly fault-tolerant components such as redundant power supplies and ample redundant cooling. By configuring high-availability storage arrays, reliability is far higher than with tape-based systems.
Microsoft leveraged key Windows technologies to make System Center Data Protection Manager the backup-and-restore solution of choice for Windows environments. The foundation of SCDPM is the use of Volume Shadow Copy Services (VSS) for creating and maintaining extremely compact differentials. It does this both on the protected server for efficiently replicating change differentials over the network to the SCDPM server, and also on the SCDPM server itself for efficiently storing the historical snapshots, or recovery points, used to recover data.
You can gain almost continuous data protection by replicating data from your protected servers as often as every 15 minutes. This means that if you have a failure on your server, in the worst case you can restore it to the last 15 minutes. This is far beyond the practical capability of tape-based backup systems. Basically, the SCDPM server always has a complete and up-to-date replica of all protected data. SCDPM takes further advantage of disk technology by storing the data in a Windows format file system that you can directly navigate with Windows Explorer. SCDPM actually creates separate disk volumes for each protected server.
Thanks to support for disk-to-disk restoration, SCDPM can reduce network recovery time from hours to minutes and make administrative tasks far more intuitive than with tape-based solutions.
The New Standard in Fault-tolerant Data Backup and Restore
SCDPM offers significantly more granular control over your recovery time objective (RTO) and recovery point objective (RPO) than tape-based systems. On the SCDPM server, you can take snapshots for historical restorations based on a schedule that matches a variety of protection requirements. For example, you can schedule daily, twice a day, three times a day, hourly, or 15 minute snapshots, and you can define a separate snapshot schedule for each protected server or share. Your accounting server, for instance, may require frequent snapshots so you can recover to a specific moment in the day, while other servers may be fine with daily snapshots. The bottom line is that Microsoft's System Center Data Protection Manager is flexible enough to handle almost any environment.
The obvious question with disk-to-disk backup is what happens if a natural disaster or other catastrophic event such as fire or theft wipes out all your local servers including your SCDPM server? One way to prepare for this is to back up your SCDPM server to a separate SCDPM server at a collocation site. Collocation facilities are affordable, offer geographic dispersion, and provide high levels of redundancy for power, Internet connectivity, and environmental controls. With SCDPM 2012, you can integrate SCDPM with Azure Backup, Microsoft's cloud-based protection platform. This can provide the off-site storage and high-availability infrastructure needed for advanced disaster recovery without the CAPEX requirements and management headaches associated with a conventional off-site datacenter. This solution can also be a practical alternative to using tape for long-term backups because it leverages the effectively "bottomless" capacity and nominal 99-year storage capability of Azure Backup. (Tape backup may still be required to meet regulatory requirements.)
An important feature of SCDPM that supports off-site backup is the ability to perform highly efficient over-the-wire compression for all transferred data. This can easily result in about a 5-1 compression ratio and theoretically can go as high as 10-1. Once the initial replica is established, backups are further streamlined by the fact that SCDPM sends only differentials and utilizes inherently fast hard disk technology. As a result, SCDPM-based backup works well with the WAN bandwidth typically utilized by any business.
For your original data replica, which can't take advantage of differentials, a time-saving technique for small businesses is to create the replica manually. For example, in the case that you add a new large server to be protected and your SCDPM server is in a collocation facility, you can simply copy all the data from the new server to a USB hard drive, bring the hard drive to the collocation facility, and upload the data directly. You can then perform a consistency check that will quickly and intelligently update anything that has changed with the data set since you made the manual copy. From that point, you are backed up and ready for any emergency.
System Center Data Protection Manager also supports bandwidth throttling so you can keep bandwidth use low during the business day and crank it up to use all the available bandwidth in the middle of the night. SCDPM has the speed and versatility to match your performance needs and to adapt easily as your business evolves.
Tape-based archiving is efficiently supported by SCDPM. There is an option for performing tape backups via the SCDPM server for off-site tape protection, which may be required for regulatory or compliance. Another powerful feature of SCDPM is that tape backups copy the replica data set residing on the SCDPM server and therefore don't needlessly consume WAN bandwidth. SCDPM also gives you the option to have a second SCDPM server configured to back up the primary SCDPM server's data so you can have a local SCDPM server as well as an off-site backup SCDPM server in order to improve fault tolerance and optimize recovery speed.
Using System Center Data Protection Manager with Microsoft SQL Server
SCDPM 2012 can protect Microsoft SQL Server 2000 through SQL Server 2012, including SAP workloads, and handles advanced SQL Server cluster configurations. For enhanced reliability and performance, SCDPM 2012 supports the use of clustered SQL Server nodes for its database. As evidence of SCDPM's capability, Microsoft protects their own enterprise SQL Servers with System Center Data Protection Manager. SCDPM 2012 includes the ability to protect an entire instance of SQL Server so all new databases are protected automatically, expanded capacity to handle up to 2,000 databases, and a self-service restore capability that allows administrators to restore their own databases.
SCDPM can backup regular data files as well as the system state of a server, and it also works efficiently with servers that maintain databases/transactional log files. SCDPM is especially efficient as a backup and restore mechanism for Microsoft SQL Server because it intelligently integrates with the SQL Server VSS writers. Since SCDPM uses core VSS services, it will backup all files, open or not, to at least a snapshot recovery level. As a result, you never have to worry about open file issues. SCDPM 2012 can also protect SQL Server 2012 databases that use the AlwaysOn feature, including database clusters and SharePoint farm databases with SQL Server AlwaysOn enabled.
In between express full copy captures, the standard SQL Server transaction logging mechanism is used to offer up-to-the-minute protection. The log files themselves are replicated by SCDPM. In case a recovery is required, the most recent SCDPM differential backup can be combined with the most recent set of transaction logs to provide rapid restoration.
For information about Progent's Microsoft-certified support services for SQL Server, refer to Microsoft SQL Server Consulting.
Using System Center Data Protection Manager with Microsoft Exchange Server
SCDPM 2012 supports Microsoft Exchange Server 2003, 2007, 2010, and 2013, and can now protect Exchange 2010 and Exchange 2013 database availability groups (DAGs). SCDPM includes the ability to provide tailored, application-aware protection for Exchange Server and addresses a granularity problem that has historically been a major headache for Exchange administrators. Exchange backup APIs are designed to back up entire databases. However, if you want to restore an individual mailbox or public folder, you have in the past had two choices: either restore the entire database or switch to third-party mailbox-level backup tools. SCDPM allows you to protect one or more storage groups as a whole, while still giving you the ability to restore individual mailboxes.
SCDPM also offers 'lossless recovery' of Exchange Server data. This means that after SCDPM has restored your email databases to the latest recovery point, and updated all of the synchronized transaction logs, SCDPM can automatically reapply the surviving Exchange transaction logs from the production server to the very last committed email message, bringing the Exchange server completely forward.
SCDPM improves the performance of your Exchange Server by offloading the typical ESEUTIL operations that most backup applications impose on the production server. The SCDPM server takes car of this on the redundant data, conserving the bandwidth on the production Exchange Server.
To learn more about Progent's support for Microsoft Exchange Server, see Microsoft Exchange Server Consulting.
Using Data Protection Manager with Virtual Servers
The 2012 version of SCDPM offers continuous protection for virtual machines (VMs) powered by Windows Server 2012 Hyper-V and through integration with System Center Virtual Machine Manager (SCVMM) can provide consistent protection even during a Hyper-V Live Migration process. For users of VMware, a way to reduce disaster recovery time drastically is to build an SCDPM server with enough CPU and RAM resources to create a system that allows you quick recovery from a failed virtual machine host server. Since the SCDPM server always has an exact replica of all the virtual machine guest files, in the event the virtual machine host fails, and by having a virtual server installed on the SCDPM server, you can choose to boot those replica images as running machines and take your time in restoring the original failed virtual machine host server. This means you could be up in minutes with all your virtual machine guests even with a complete failure of the original virtual machine host. Adding to the time savings, the entire operation can be accomplished remotely.
The performance of Windows Server 2012 Hyper-V over Cluster Shared Volumes (CSVs) 2.0 deployments has been improved in SCDPM 2012, which offers a 900% increase in Express Full Backup speed, allows parallel backups, and supports SMB shares. In addition, SCDPM 2012 allows you to scale out protection of Hyper-V clusters, removing the previous limit of a one-to-one relationship between a Hyper-V cluster and an SCDPM server. The SCDPM protection agent that runs on a VM can be attached to multiple SCDPM servers, making it possible to add the VM to a protection group on any of the recognized SCDPM servers.
Additional Enhancements to System Center R2 Data Protection Manager
SCDPM 2012 includes significant improvements in the areas of cloud support, virtualization, centralized management, self service, performance, and optimizations for protecting Microsoft workloads. To learn more about these enhancements and to find out how Progent can help you benefit from them, see SCDPM 2012 Planning and Implementation Consulting.
How Progent Can Help You Benefit from Microsoft Data Protection Manager
Progent's Microsoft-certified Data Protection Manager consultants can help you create practical recovery plans, design an affordable fault-tolerant network infrastructure, deploy a SCDPM-based backup and restore solution, thoroughly test your system, show your IT staff or local consultants how to manage Microsoft SCDPM, or handle complete IT outsourcing services including off-site hosting of virtual or physical SCDPM servers in Progent's datacenter.
Progent's consultants can use industry best practices to help you:
- Define your recovery goals and establish a protection policy to meet them
- Design an efficient multi-site network topology for SCDPM
- Configure Windows Server 2012 R2, SQL Server, Exchange, and SharePoint to run with SCDPM 2012
- Configure Protection Groups and Storage Pools
- Calculate and allocate disk space for backup
- Define custom volumes
- Plan tape library rotation and management
- Install Protection Agents on computers inside and outside your firewall
- Integrate SCDPM 2012 with System Center 2012 Operations Manager (SCOM 2012) and with System Center 2012 Virtual Machine Manager (SCVMM 2012)
- Integrate SCDPM 2012 with Microsoft's Azure Backup for cloud-based protection
- Optimize backup and recovery performance
Progent's cybersecurity experts have earned prestigious certifications from internationally recognized network security institutions. Progent can provide the support of CISA-certified security audit consultants, CISM-certified security management experts, CISSP-certified cybersecurity professionals, GIAC-certified information assurance consultants, and CISSP-ISSAP certified security architecture experts. To be awarded credentials from these organizations, security consultants must have both proven experience and demonstrated knowledge of industry best practices for business continuity planning and disaster recovery. For more information about Progent's security engineers and their services, visit Network Security Services.
Other Non-stop Solutions Provided by Progent's Experts
Progent's certified consulting experts can help you to build a cost-effective, zero-downtime network that resolves key problems covering a broad array of infrastructure solutions and operations such as:
Business Continuity Planning
Progent's business continuity planning professionals can show you how to design a disaster recovery plan in order to restore IT functionality in the event of an information system disaster. Progent can assist you to create a complete disaster recovery strategy that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, non-stop system solution that takes into account reliability issues covering a wide range of network technologies and procedures. To read more, see Workplace Recovery Consulting and Support Services.
Managed Cloud Backup: ProSight Data Protection Services
ProSight Data Protection Services offer small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates and monitors your backup processes and allows rapid recovery of vital data, applications and VMs that have become unavailable or damaged as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup specialists can deliver world-class support to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to restore your business-critical data. Find out more about ProSight DPS Managed Backup and Recovery.
Microsoft Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design a DR system based on Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using low-cost hardware, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness. To read more, visit Windows Server 2016 Disaster Recovery and Business Continuity Support.
Microsoft Windows Server 2012 Failover Clustering
Microsoft Windows Server 2008 R2 introduced world-class availability and recoverability to Microsoft's clustering platform. Microsoft Windows Server 2012 R2 builds on this technology and provides significant enhancements offering increased scalability, non-stop disk storage uptime for server applications, simpler administration, faster failover, and additional flexibility for designing failover clusters. For details, visit Windows Server 2012 R2 Failover Clustering Integration.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and test a repeatable runbook for recovering applications and services rapidly following an outage. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also supports non-disruptive testing for site recovery, upgrades and patches and can produce reports to confirm full service recovery, validate SLAs and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help you to plan, deploy, test and administer a DR solution powered by VMware Site Recovery Manager.
NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering with synchronous replication to provide fast, zero data loss disaster recovery (DR) between sites that are up to 185 miles apart. Progent offers access to a certified NetApp MetroCluster expert who can help your business to plan, configure, manage, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that aligns with your technical needs and IT budget. Progent can ensure you follow leading practices for installing your MetroCluster solution by delivering help with tasks such as assigning shelf IDs, determining aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a configuration replication network, and verifying your disaster recovery system to show compliance with industry standards and regulatory mandates.
Network Load Balancing
Progent provides high availability load balancing support covering network load balancing, load balanced programs, network infrastructure routing, and content dispatching technology including Cisco Content Engine. Non-stop load balancing products for which Progent can provide consulting expertise include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP. To read more, go to Non-stop Load Balancing.
Zero Downtime Colocation
Progent's Data Center consultants can show you how to identify high availability data centers that meet the specific needs of your business. Fault tolerant colocation sites are especially attractive to small and mid-size businesses due to of their affordability and simplified logistics in comparison to taking a do-it-yourself strategy. Attempting to create an in-house data center that offers even a basic level of fault tolerance is financially prohibitive for typical small companies. Progent can show you how to reap all the benefits of high-availability Internet data centers by providing a complete array of consulting and maintenance services. To find out more, visit High-Availability Data Centers Consulting.
Failsafe Interoffice Networking
Progent’s multi-site connection consultants can help organizations achieve fault tolerant interoffice connectivity by means of fully redundant system architectures featuring transparent failover. Progent’s Cisco-certified CCIE network engineers can plan and deploy ultra-reliable Inter-office networks supported by non-stop EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over offers economical non-stop interoffice connectivity. To find out more, go to High-Availability Inter-office Networking.
Fault Tolerant Internet Connections
Progent's Cisco-certified IT professionals can help you design an affordable, high availability Internet configuration solution that can deliver 24x7 Internet connectivity via a wide array of high availability Internet access solutions including high availability BGP, automatic fail-over, and multiple ISPs. Progent can provide Cisco Certified Internetwork Expert consultants to show you how to apply the most advanced technology for fault tolerant Internet connections to implement an economical, completely redundant Internet interface with automatic failover and other capabilities to deliver fault tolerant Internet connections. To learn more, go to High Availability Internet Access Solutions.
Backup and Restore Solutions Consulting Services
Progent can provide affordable remote access to engineers with expertise in a broad range of utilities and services that deliver solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and handhelds. Progent offers consulting support for leading data protection products such as Acronis Backup and Recovery, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can assist your company to implement, upgrade, or maintain data backup systems for a range of environments such as local, edge to datacenter, cloud, or hybrid. For details, see Backup and Restore Solutions Expertise.
Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware appliance built by Barracuda or a virtual appliance with comparable features but which utilizes your own storage hardware. Barracuda Backup safeguards vital business data produced locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting support services to help you to design, integrate, manage and troubleshoot a BDR solution based on Barracuda technology. For details, go to Barracuda Backup and disaster recovery consulting.
Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup provides small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also supports cost-effective backup to Azure storage. Top capabilities include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as low as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, granular restore options for specific files and emails, extensive support for Windows CSV and for vCenter for handling large-scale deployments, and support for Microsoft Volume Shadow Copy Service to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a wide array of services to assist you to plan, deploy, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup. To find out more, go to Altaro VM Backup Consulting.
Consulting Services Double-Take Solutions for Data Backup/Restore
Double-Take publishes a selection of products designed to provide small companies a range of affordable solutions for backing up and restoring vital applications such as Exchange Server, SQL Server, RIM Blackberry, and SharePoint. Progent’s business continuity planning consultants have extensive backgrounds incorporating Double-Take technology into small business information networks to create an advanced level of availability and disaster recovery readiness at a budget-friendly price. To read more, see Consulting Services Double-Take Solutions for Data Backup.
CRISC-Certified Network Risk Mitigation
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to verify a consultant's skills to design, implement, and support IS control mechanisms to mitigate risk. Progent offers the expertise of a CRISC-certified consultant to assist you to develop and carry out a workplace continuity strategy that follows leading practices identified by CRISC and geared to match your company's risk appetite, business objectives, and IT budget. To learn more, go to CRISC-Premier network risk control experts.
Why Pick Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Partner and offers specialized application consulting for a broad range of business software programs, Progent is able to help customers to arrive at complete information technology solutions that substantially enhance the productivity of your network. As a Registered Partner for Cisco, Progent offers the support of certified consultants and specialists with experience in architecting, configuring and supporting networking solutions built on Cisco technology. The broad scope of Progent's IT experience and Progent's familiarity with the requirements of small and midsize companies make Progent the perfect partner for creating and maintaining a cost-effective, high-availability information system.
How to Contact Progent's Engineers for Fault Tolerant Computing Services
In order to get in touch with Progent about consulting help for high availability architecture, call
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Consultant Services City Government Exchange
Small Government Specialists
Progent has extensive experience delivering a broad range of online network consulting and urgent repair services to local governments and schools throughout the United States. Progent is one of the pioneers in providing advanced online IT consulting and has provided IT solutions to organizations in all 50 states. Online support saves travel costs and resolves issues more quickly than onsite service calls.
Immediate Computer Engineer At Home Employees IP Voice
Offsite Workers IP Voice Onsite Technical Support
Progent can assist small and medium-size companies to configure VoIP technology to give their at-home workforce the advantage of transparent extensions of the corporate phone network.
Macintosh OSX Information Technology Consulting
Technology Consulting Services Macintosh OSX
Progent's consultants offer macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Entourage and email expertise, network protection services, and custom training. Progent can help businesses to migrate to macOS from OS X or earlier versions of Apple Mac OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent can also assist you with iPhone support and Apple iPad management, or migrating to Apple's iCloud services. For business environments built solely on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of planning, configuring and supporting a network environment that is reliable, secure, efficient and aligned with your company's objectives.
Certified Cybersecurity Management Consultant
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Progent offers the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization defines the core competencies and international standards of skill that information security professionals are expected to master. CISM gives executive management the confidence that those who have earned their CISM certification have the experience and knowledge to deliver efficient security administration and consulting consulting.
Outsourcing Citrix Desktop Studio
desktop and application virtualization Consulting Services
For Windows desktop and application virtualization, Progent offers the support of a Citrix-certified XenDesktop expert who can assist your company to design a XenDesktop solution that improves the business value of your IT network; integrate XenDesktop technology with your servers, user computers, and printers; migrate your existing desktop virtualization software to current releases of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also train your network managers to adhere to industry leading practices to manage XenDesktop effectively.
Backup Security Company
Fortinet Compliance Auditor
For small and midsize companies, computer security and information assurance and compliance is excessively complicated to stay ahead of yet too risky to ignore. The largest biggest institutions have been hacked, and the leading cloud services have occasionally been knocked out. It looks as though there's no place to hide. Progent makes it economical for smaller organizations to implement critical IT security tasks effectively by offering the advantage of billable time to the nearest minute with no minimum charge for online help. This means you can have the help of a world-class computer consultant to deliver precisely the knowledge you need when you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist you with any aspect of system security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and creating a comprehensive security plan.
Collocation Migration Specialists
Remote Support Services Colocation Facility
Colocation data centers allow businesses to share enterprise-class facilities for hosting network hardware that supports vital applications and services. Progent's Microsoft and Cisco premier IT experts can assist your small business with all aspects of your colocation program including selecting and moving to a colocation facility, designing network architecture, defining required equipment, on-premises and remote troubleshooting, establishing remote system administration, and training your IT personnel.
Operations Manager Consulting Services
Comprehensive Event Management Technology Consulting
Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, enhancing and repairing System Center Operations Manager environments and can provide companies of all sizes advanced remote or onsite consulting services for SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also assist you to import and customize SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can deliver fast online or on-premises troubleshooting to help you to fix critical problems detected by Microsoft SCOM 2012.
Remote Support Services Microsoft Exchange 2003
Best Microsoft Exchange Professionals
Progent's certified professionals offer technical help and IT consulting services for Exchange Server 2003, Microsoft Windows Server 2003, and for the complete line of Microsoft Servers. Progent's migration, integration, management, and troubleshooting services for Exchange Server include system design, installation, documentation, onsite and remote technical support, Help Desk outsourcing, certified security evaluation, and comprehensive network management outsourcing.
Exchange Manager
Fault Tolerant Email Data Recovery
Progent's Microsoft-certified consultants have over a decade of experience delivering unified communications support for companies that range from small offices to large corporations. Progent provides affordable consulting for all editions of Exchange Server to enhance email and virus security, configure fault tolerant email systems, and facilitate remote and mobile email connectivity. Progent’s Microsoft Exchange support services can assist you in planning and carrying out a migration from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange Server 2016. Progent also offers support for Windows 8, Windows 7, Vista, and Windows XP desktops running Office Outlook and can help you integrate Outlook Web App for all major browsers. For email virus protection, spam blocking and data data leak protection, Progent offers Email Guard email filtering and encryption.
Top Ranked Professionals MySQL Standard Edition
MySQL Community Edition Learn
Progent offers cost-effective remote access to an Oracle-certified MySQL DBA or application programmer and can help businesses of any size to configure and support MySQL in a robust network environment that provides advanced speed, scalability, and protection. Progent also has proven skill helping companies port applications from an Oracle environment to MySQL.
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