Progentís Technical Response Center provides low-cost nationwide extended hours online assistance for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer extended hours telephone support and remote secure computer access to troubleshoot and repair technical problems quickly and affordably.
Progent's certified SQL Server application developers and DBAs offer remote expertise to assist organizations of any size to create, administer, and maintain applications based on the Microsoft SQL Server RDBMS platform and .NET architecture. Progent's SQL Server consultants offer help with any facet of application development in solutions that can include small business or departmental databases to VLDB applications and data warehousing.
Progent provides national online technical support and troubleshooting services for businesses who operate networks based on versions of the Linux OS or whose IT systems include a combination of Linux platforms/Linux and Microsoft products. Remote network consulting offers optimum leverage for your information technology budget by extending user productivity and limiting the time charged for computer repair services. Advanced online access tools and experienced technicians and engineers allow Progent to handle the majority of IT issues without squandering time and expense by going to your site. In the vast majority of cases your IT issues can be remediated over the phone or via a mix of telephone support and online network analysis. Progent can offer the services of Cisco CCIE network experts and CISA premier security professionals to help with the toughest network problems.
To provide cost-effective IT support for small businesses, Progent offers full-service IT outsourcing packages that give small offices fast access to network help without requiring you to recruit, train, and maintain a large in-house computer support team. Progentís IT outsourcing packages offer you an affordable alternative for creating a secure and reliable environment for your favorite Microsoft Windows office productivity suites such as Microsoft Office XP and Microsoft Office 2003.
Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms make it possible to design specialized mission-critical applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP management reporting services can show you how to design reports that allow you to track your business more effectively, turning uncooked information into valuable insights into your company and customers.
Progent offers clients access to consultants who have earned some of the IT industry's most prestigious certifications. Progent believes that customers have the right to be sure that their computer support providers have accredited training as well as broad real-world backgrounds so that Progent's clients can use Progent's service with trust. In many cases, vendor certifications like the CCIE brings priority for substantially superior vendor assistance than is available to non-certified service providers, enabling Progent to offer clients a higher class of IT service. In other cases, major credentials such as CISSP or ISSEP for network security can help enterprise customers to show compliance with regulatory requirements by using the assistance of recognized IT experts.
Progentís wireless engineers can help small organizations design, choose, evaluate, install and support protected building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a degree of security that matches or exceeds wired interfaces. Progent provides experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to select and deploy the wireless link solutions that fit best with your business needs.
Progent can help you in all phases of your upgrade to Microsoft Exchange Server 2016 including planning HA architecture for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Progent's Microsoft-certified consultants can assist you to streamline desktop update and patch management by delivering expertise with administration platforms like Configuration Manager, SMS 2003, and Windows Server Update Services.
Progent's Microsoft-authorized experts can help you evaluate the economic justification for implementing Microsoft SharePoint 2007, advise you on the most sensible version of SharePoint for your circumstances, offer setup and deployment services, help you to set up Microsoft SQL Server as a supporting database manager, improve your network integrity, integrate your standard and customized application software to work with SharePoint Portal Server 2007, develop a comprehensive security plan that incorporates portal technology, and provide maintenance and Help Desk services.
Progent's consultants can provide Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and email expertise, security services, and one-on-one training. Progent can assist clients to migrate to macOS from OS X or earlier versions of Apple Mac OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent can also help your business with Apple iPhone support and iPad management, or migrating to iCloud services. For business environments based exclusively on Apple macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, integrating and maintaining a network infrastructure that is available, secure, efficient and able to achieve your organization's business goals.
With virtual servers, companies are able to operate multiple virtual machines on one physical server. Virtual server technology allows businesses to enjoy all the benefits of server isolation, while avoiding the costs associated with purchasing extra server equipment. Virtual servers are also the critical technology behind private clouds, which provide major benefits including reducing the costs of capital equipment, facilities, and administration while improving information protection, network availability, and disaster recovery. Other key server management options include server monitoring utilities, Windows Server Update Services, and remote server management cards. Progent's professional server management consultants can help you in all areas of server consolidation and administration to enable your business to contain costs and conserve time.
Progentís National Support Center offers nationwide remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier support experts provide phone support and remote secure computer connection to isolate and resolve technical problems quickly and economically. The scope of IT experience represented by Progent's team of country-wide support engineers allows Progent to escalate even the most difficult network issues to appropriate experts as needed.
Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft certified consultants can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with teammates who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh software can coexist, allowing Mac users to receive and send messages, search the GAL, import addresses, sync up calendars, and invite fellow workers to meetings with your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly set up and that LDAP and Outlook Web connectivity are working. Progent also can provide specialized one-on-one Entourage training.
For mid-size companies who need network support, Progent can deliver a variety of options such as on-site help, remote support, phone-based Call Center, 24x7 support with automatic system monitoring, emergency staff augmentation, business relocation services, application programming, and professional consultation. For midsize businesses in California or other regions serviced by Progent's onsite consultants, Progent offers professional onsite support for solving technical issues quickly and economically.
Progent's Wireless Consulting Services offer a fast, affordable way for companies of any size to deploy, manage and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Server proliferation puts pressure on network budgets and management resources. Server consolidation through a virtual infrastructure promises lower TCO of servers and faster ROI, more efficient use of physical computers, streamlined operations, increased network uptime, and easier management. Common usage scenarios for virtual machines are resource consolidation, economical platforms for line-of-business legacy applications based on obsolete operating systems, and inexpensive quarantine of program development or pilot testing environments from on-line systems.
If your company is producing UNIX or Linux software in an environment that includes MS Windows-based processors, desktops, and office productivity products, Progent offers comprehensive network support outsourcing that frees you to focus on your field of high-value expertise without the continual distraction of managing your company information system. By using smart server monitoring and by delivering online and in-person assistance as your company needs it, Progent offers an affordable alternative for supporting an IT network that features high dependability, security, and efficiency. Progent's UNIX/Linux developer assistance services include comprehensive information technology outsourcing, virtual infrastructure, remote and in-person support and troubleshooting, proactive network monitoring services, and Contact Center services.
Progentís Microsoft-certified engineers can assist you to update your desktops from 32 bits to 64 bits. Progent can help your company to calculate the risks and benefits of moving to 64-bit desktop computing, plan an affordable migration process that reduces business interruptions, and offer economical, professional remote help to aid your organization to install 64-bit desktop software and applications on your existing computers.
Windows 8.1 is engineered to run on computers from smart phones and tablets to engineering workstations. An abundance of new and improved capabilities, including touch screen support and signature tile user interface, offer a wide selection of advantages for organizations who understand how to exploit them. Progent's Windows experts can assist bring your business up to speed with Microsoft Windows 8.1 and show you how to gain significant business advantage from the product's various technical enhancements.
Cisco offers an extensive array of routers including routers built to provide the protection, bandwidth, and reliability demanded by organizations from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and system uptime. Progent can help you select and integrate Cisco routers to build a reliable foundation for your network and to make it economical to grow as you add new users, start new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS operating system, such as the Cisco 800 family of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Routers.
Progent is one of the most expert information technology support firms for integrating e-mail solutions based on Exchange 2000. Progent specializes in helping small and mid-size businesses derive the full advantages of Exchange 2000 for typical situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 support.
Progent's Microsoft-certified consulting experts have over 10 years of background planning, implementing, enhancing and repairing SCOM environments and can provide companies of any size advanced online or onsite consulting services for SCOM 2012. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that provides the performance and resilience needed to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric and Microsoft and third-party applications and services. Also, Progent can provide responsive online or on-premises troubleshooting to assist you to remediate critical issues detected by SCOM 2012.
Progent's Microsoft-certified experts can provide network support and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support professionals can show you how to design, integrate, maintain and manage the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager.
Progent's certified ISA Server consultants have broad backgrounds developing corporate security designs for IT networks with many locations, mobile users, and mission-critical web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size business design and implement a configuration of ISA Server 2004 that supports your information protection requirements without limiting your network.
Progentís staff of Microsoft and Cisco Premier consultants average longer than ten years of hands-on professional background, at the forefront of IT service, executing a wide range of IT tasks for an extensive array of clients. Each Progent consultant shares a proven collection of personal best practices which are incorporated into shared leading practices standards that Progent instills in its consulting staff. This guarantees that you get not only expert technical help, but also a support engineer with proven methods for applying technical knowledge to solve real-world network problems rapidly.
For help creating, improving, or troubleshooting applications for Windows, any version of Linux, or for the Web, Progentís expert team of program developers, relational database designers, and software project managers can help ensure you get the project completed on time and within budget. Progent's experienced software programmers offer affordable and efficient remote help for jobs as small as creating VBA scripts for Excel or as challenging as rolling out line-of-business RDBMS applications built on Microsoft SQL Server or MySQL.
Stealth penetration testing is an important part of any comprehensive network security strategy. Progentís security professionals can run extensive intrusion tests without the knowledge of your company's in-house IT resources. Stealth penetration testing shows whether current security monitoring tools such as intrusion incident warnings and event log analysis are properly set up and actively monitored.
Progent's veteran team of IT consultants and subject matter specialists have years of background delivering remote and on-premises assistance for businesses of any size who need to integrate Android phones into their information systems so that users can work together from anywhere. Progent offers the breadth of skills to solve network problems that span multiple vendors and that entail a combination of older and up-to-date information technology. Progent offers affordable remote consulting to help you with any aspect of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to assist you to handle particularly stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to help you finish major IT projects on schedule and within budget. Progent can assist with local, cloud-based, or hybrid network environments and can provide support for all major operating systems, applications, management utilities and network infrastructure. Progent also offers customized group or one-on-one classes to help you manage and operate Android phones to maximize their business value.
Progent can provide advanced online consulting support to help companies connect their information networks with leading public clouds including Azure and Amazon Web Services (AWS). Progent can help your it team to design and administer cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-centric solutions or in hybrid network models that utilize local resources as well as cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of public cloud integration support services that include Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of experience providing high-level consulting expertise remotely, and Progent can help you complete your cloud migration projects on schedule and within your budget.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progentís professionals provide experience in a variety of disciplines relevant to mobile connectivity including system architecture, wireless data synchronization, wireless security, wireless email, Microsoft Windows Mobile, RIM Blackberry, and mobile application development. Progent's certified experts can save your organization time and expense by using their wireless background to show you how to choose and configure mobile access technologies that make sense for your company. Progent can also optimize your IT infrastructure so that wireless appliances perform more reliably.
Expert Microsoft Certified SCDPM 2012 and SQL Server Specialists
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to map, track, enhance and debug their networking hardware such as routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology maps are always updated, captures and manages the configuration of virtually all devices on your network, monitors performance, and generates alerts when issues are detected. By automating time-consuming management processes, WAN Watch can cut hours off common tasks like network mapping, expanding your network, locating appliances that require critical software patches, or identifying the cause of performance bottlenecks.
Cisco's network security and offsite connection technology for small organizations provide a complete line of easy-to-administer security products to help protect your wired and wireless information system. Cisco's VPN line includes routers, firewalls, intrusion detection devices and VPN appliances. Progent's expert consulting staff includes field-proven engineers with Cisco's CCIE and CCNP certifications who are able to help your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that align most closely with your company objectives.
Progent can provide cost-effective online consulting to help you to design, configure, and troubleshoot any aspect of your iOS and Windows integration efforts and is available for quick tasks to help you get past occasional technical roadblocks or long-term engagements to help you complete large-scale projects on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you create or maintain a highly available, protected and scalable infrastructure that is best suited to your computing model. Progent can also provide remote or on-premises training for individuals or groups to help manage and use your iPhones and iPads in a safe, team-oriented environment that maximizes the strategic value of your information network.
Progent is a leading innovator in economically providing world-class network support to small companies. Progent's success in addressing the network support needs of the historically underserviced small business sector is the cumulative outcome of major technical and operational innovations that have eliminated much of the conventional expenses out of administering IT service, added unmatched technical expertise into the support system, and significantly accelerated the repair cycle.
Progent's Cisco CCIE-certified wireless infrastructure experts can provide online or onsite configuration and debugging support to assist you to design, configure, upgrade, tune, administer and debug Aironet wireless access point environments of any scale or architecture. Progent's Cisco wireless controller experts can also assist you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity solution that is easy to manage and scale. Progent also offers affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and configuration of Aironet wireless APs to work with your specific office layout, building structure, and expected network traffic.
Progent's Cisco certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's engineers can provide a variety of consulting services to help companies of any size to install, manage, and troubleshoot networks that incorporate workstations, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For enterprises, Progent's experienced project management consultants can help set up test labs to assess Windows 8.1 and plan and manage Windows 8.1 deployment plans based on proven methodologies.
Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Exchange Server 2007 upgrade plan that avoids productivity downtime, reduces long-term support requirements, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-location upgrades, Progent has the knowledge and experience to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and design offerings include assistance with the integration of outside vendor enhancements of Exchange Server 2007 and the design of unified messaging solutions based on Exchange 2007 Server.
Progent's Solaris family consulting experts provide small and mid-size businesses and developers support for administering and supporting Sun Solaris environments that operate with Microsoft-powered networks. Progent offers your business contact with Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of experience provides you with a convenient one-stop source to help you build and maintain a secure and robust mixed-platform connectivity and communications solution that allows Sun Solaris and Microsoft interoperability by combining MS Windows with popular versions of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Progent offers affordable remote access to an Oracle MySQL RDBMS DBA or software developer and can help businesses of any size to integrate and maintain MySQL in a reliable network environment that provides advanced speed, scalability, and security. Progent also has proven skill helping companies port applications from Oracle to MySQL.
Progentís IT outsourcing services provide affordable computer support for small organizations. Whether it involves designing network architecture, creating an internal Help Desk or using an outside one, rolling out an updated email platform, monitoring your network, or building a web-based business solution, outsourcing your IT technical services can reduce expenses and eliminate risks, allowing IT support budgets to increase in a more moderate and manageable fashion than is possible by assembling a large, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and flyers show how Progent can enable you to build a protected and highly available network architecture for your vital applications based on Windows such as Office XP, Office 2003, and Office 2000.
Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to design specialized mission-critical programs and eCommerce solutions that operate transparently with Dynamics GP Software. Progent's Dynamics GP reporting consultants can help you design reports that let you track your business more effectively, turning uncooked data into useful insights into your business.
Cisco Nexus switches are engineered to provide the performance, expandability, uptime, cloud readiness, capacity, security and manageability required to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts can provide remote and on-premises support services to help your business to design an efficient switch architecture, build test systems to confirm your switching solution, deploy Nexus switches, define and enforce appropriate policies, run security and compliance tests, configure proactive monitoring, consolidate network resources through virtualization technologies, troubleshoot switching and routing problems, maximize system performance, plan for expected growth, and set up the advanced high-availability (HA) features incorporated into Cisco's Nexus family of switches. Progent can also help you to upgrade efficiently from outdated Nexus models or Cisco Catalyst switches to current Nexus platforms.
Hyper-V 2016 incorporates key technologies initially developed for and refined on Azure, one of the world's largest public clouds. This significantly enhances the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving data security, availability, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your organization, set up test systems to confirm the ability of Hyper-V 2016 to support your critical workloads, plan an efficient network topology for a cloud-based or hybrid deployment, develop and carry out a smooth migration plan, train your IT management and technical support personnel, and provide ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.
Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting to assist organizations of any size to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist you to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.