Progent has put together two low-cost service packages intended to allow small businesses to receive an objective network security evaluation from a premier security consultant. With Progent's External Network Security Inventory Scan, a security engineer runs an extensive test of your network from outside your company firewall to determine potential weaknesses in the security profile you present to the public. With Progent's Internal Network Security Inventory Scan, an engineer runs a system scan from an authorized machine within your firewall to determine your exposure to inside assaults. Both security inventory services are set up and executed from a secured external location.
The current Cisco ASA 5500-X Family of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can assist you to maintain your current PIX or Cisco ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, integrate, optimize, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth experience assisting small organizations to reduce system downtime by offering affordable online consulting support for disaster recovery/business continuity planning, fault-tolerant IT design, backup/restore solutions, and non-disruptive maintenance. Progent's business continuity experts can help you to plan and test a sensible business continuity strategy that aligns with your business goals and IT budget. Progent's disaster recovery specialists can help you to design, deploy, and support resilient technologies including non-stop Internet access, virtualization, clustering, load balancing, transparent online backup, and geographically dispersed data centers.
Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business benefits of upgrading to SQL Server 2017 and can help you to design and carry out an efficient migration of your current SQL Server environment to any deployment architecture including local, cloud-based, or hybrid. Progent's consultants can provide remote or onsite support ranging from as-needed architecture review or debugging to end-to-end project management to ensure your SQL Server 2017 project is successfully completed on schedule and within budget.
Progent's Cisco CCIE-certified SIP integration experts can help organizations of any size to plan, deploy, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-connected SIP trunks and offer affordable remote or onsite expertise to assist companies to move smoothly to an advanced unified communications environment that offers accelerated ROI. Progent's certified Microsoft unified communications consultants can assist you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business and Lync for connectivity to a SIP PSTN trunk.
Progent's Duo managed services incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Android, and other personal devices.
Progent provides technical services for mid-size companies who have 100 to 250 network clients. The medium size company or work group has typically been an overlooked segment of the market for network consulting services. The overhead and service access models of large third-party service organizations make them excessively expensive for the typical mid-size company or small medium business (SMB), which commonly has a minimal IT budget with which to maintain an IT system whose complexity and capability are frequently similar to the information systems of far larger companies. Progent's support delivery model, which takes full advantage of remote service, virtual network infrastructure and proactive network monitoring, dramatically lowers the IT support costs of a small-medium business while providing the mid-size company with big-company support from certified, IT experts knowledgeable in a broad array of small business network solutions. If your mid-sized organization or small business is looking for the quality of network help appropriate by a medium size office without paying enterprise costs, contact Progent.
Progent's Microsoft-certified engineers can assist your organization to enhance your application servers or workstations from 32 bits to 64 bits. Progent can assist your company to understand the risks and advantages of moving to 64-bit computing, design an efficient migration strategy that reduces operational interruptions, and deliver inexpensive, professional remote help to aid your organization to install 64-bit operating systems and applications on your existing hardware.
Progent's Windows consultants can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Remote and onsite assessment and migration services for Windows 10 offered by Progent include ROI estimates, project management, compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile management and synchronization, telecommuter connectivity, security and compliance, streamlined deployment and management, network optimization, wired/wireless convergence, business continuity planning, webinar training for IT support personnel and users, and ongoing Call Center support services.
Progent's Cisco-certified wireless technology consultants can assist you to configure, manage, and debug Cisco Wi-Fi products including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's Apple Mac networking consultants can assist you with a broad range of network foundation areas including system architecture, off-site and mobile access, internetwork compatibility, protection, and emerging technologies such as Voice over IP and fast wireless connectivity. For company networks built exclusively on Mac OS X or for environments incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent has the experience and depth to deal with the complexity of planning, integrating, and supporting a network architecture that is robust, safe, productive and supportive of your corporate objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Xsan SAN systems. Progent can also give you access to certified professionals to support Cisco routers and switches.
Progent can provide small companies with an information management professional who can act as a part-time CIO. This part-time Chief Information Officer can provide long-term direction to help you integrate appropriate technology to enhance business operations so they match better with your corporate goals. Your business can develop and implement a well conceived information technology strategy without incurring the expense of a full-time Chief Information Officer.
Progent's Wi-Fi VoIP phone configuration experts can provide remote and on-premises assistance to help you build and manage a Cisco wireless VoIP phone solution by delivering services that can range from debugging the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.
Microsoft Small Business Server is an affordable suite of server products that offers the basis for a powerful but easy-to-manage IT network. The integration demands of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires an IT consultant with hands-on expertise and extensive knowledge in designing and building effective and comprehensive information technology systems. Progent's Microsoft-certified experts have extensive experience with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise assures you success in deploying, managing, and troubleshooting IT environments based on the SBS suite of servers and programs.
With Cisco Catalyst switches for small and medium-sized companies, Cisco allows companies to realize the full benefits of bringing intelligent services to their IT infrastructures. Cisco's switch technology makes it possible to deploy capabilities to make your IT network highly robust to accommodate real-time requirements, scalable to support future growth, secure enough to protect restricted information, and designed for differentiating and managing all traffic to optimize network performance. Progent's CCIE certified consultants can show you how to pick out and deploy Cisco Catalyst switches that make sense for your company. Also, Progent's CISM certified security specialists can show you how to create a comprehensive protection policy and set up Cisco switches so they powerfully enforce your security strategy. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2960 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and maximum uptime for critical applications by offering unified, mixed-platform monitoring of IT resources deployed throughout on-premises systems and private and public clouds. Progent's consulting team can provide advanced online and onsite support to help businesses of any size to design, integrate, tune, enhance and repair Operations Manager 2016 deployments. Progent can help your company to migrate to SCOM 2016 from older versions or from other monitoring platforms, or combine a variety of monitoring tools into a cohesive infrastructure management solution. Progent can also help you extend your SCOM 2016 scope to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
If you are a network consultant with system support expertise, teaming with Progent and working for our customers will expand your abilities via collaboration with Progent's staff of mutually supportive, world-class consultants. Progent's focus on offering network expertise and technical support to small and midsize companies will offer you the chance to consult closely with business leaders and contribute significantly to the success of exciting companies. Also, Progent's virtual office environment provides state-of-the-art technology for remote support and wireless access to help you to come up with fast fixes when you take on mission-critical issues.
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent backup/recovery expert. The fact-finding interview is intended to evaluate your organization's preparedness to block ransomware or recover rapidly after a ransomware incident. Progent will consult with you directly to collect information about your existing AV defense and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to build an efficient security and backup environment that minimizes your vulnerability to ransomware and aligns with your business requirements.
Windows Server 2008 is a major step forward in making information networks more protected and available, easier to virtualize and administer, faster, and able to offer an improved environment for web publishing. Progent can assist your business get the most from the enhancements incorporated into Windows Server 2008 by delivering certified consulting, tech support, training, temporary staffing, monitoring, and security expertise.
Progent can help you to design, deploy and debug a backup/restore plan based on MSP360 software. MSP360 enables file or image-based backup/recovery for VMs and physical computers, supports all popular public clouds, and allows you to build a backup ecosystem with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to protect against data loss resulting from human mistakes, computer glitches, malicious insiders, and external assaults such as ransomware.
Progent offers high availability load balancing consulting that addresses system load balancing, load balanced applications, network infrastructure routing, and content dispatching technology including F5 Networks 3DNS. non-stop load balancing technologies for which Progent offers consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP.
Small to mid-sized businesses can now get all the benefits of Microsoft Operations Manager 2007 and also have fast access to Progent's Microsoft certified IT support professionals. With Progent's affordably priced network support packages, mid-size businesses can choose a basic co-sourcing package based on System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports Operations Manager to provide small and midsize company networks world-class reliability, protection and performance.
Progent's certified wireless networking consultants can help businesses of any size to plan, deploy, manage and troubleshoot Cisco Aironet wireless access point environments to provide the throughput, coverage, density, expandability, security compliance and ease of management needed for transparent connectivity between Wi-Fi and wired network infrastructure. Progent offers affordable remote and onsite support for both legacy and new-generation 802.11ac Aironet wireless access points and Progent can assist you design and manage deployments of indoor and outdoor Aironet Wi-Fi APs.
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business benefits of migrating to SQL Server 2017 and can help you to plan and implement a cost-effective migration of your databases and applications to any deployment architecture including onsite, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or onsite support services ranging from as-needed design assessment or troubleshooting to comprehensive project management to ensure your SQL Server 2017 project is successfully completed on time and within budget.
Microsoft Office Communications Server provides IM and presence as part of a scalable, world-class solution featuring enhanced protection, transparent integration with additional Microsoft products, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can benefit from lower costs and improved business efficiencies, increased worker productivity, and stronger IP security with this easy-to-manage, fault-tolerant solution. Successful deployments of Microsoft Office Communications Server require careful planning and thought before roll out. Progent's Microsoft-authorized professionals can deliver the skill needed to realize all the advantages of Office Communications Server across your whole corporation.
Cisco's wireless IP phones are industrial-grade Wi-Fi devices intended for workers who are on the move within office, hospitality, retail or other environments where management requires user endpoints that provide more control, security and durability than is achievable with the BYOD (Bring-Your-Own-Device) style of workplace communications. Creating solutions with Cisco's wireless VoIP phones usually requires that you configure and fine tune numerous components of your Wi-Fi infrastructure including APs, switches, wireless LAN controllers, and call management software. Progent's Cisco-certified consultants offer remote and on-premises assistance to help you create and maintain a Cisco wireless VoIP phone deployment by providing services that can range from troubleshooting the set up of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.
Progent's Network Help Desk Outsourcing Services for PC desktop support are designed specifically for small organizations who require immediate availability of a Help Desk Service Center with professional phone support and full escalation capability but who have to operate within a modest information technology budget. Key components of Progent's Help Desk Outsourcing Support Services are Help Desk Phone Support, Optional Remote Access Support, System Assessment, Problem Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Helpdesk Applications Selection and Integration.
Progent can provide the support of a certified VMware VCDX expert to help your organization plan, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization solution for on-premises networks, private and public clouds, or hybrid cloud deployments. Progent offers advanced expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent offers in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for administering private and hybrid cloud environments that deliver high uptime, data security, and disaster recovery.
If you are developing UNIX-based applications on a network that includes Windows-based processors, desktops, and office applications, Progent can provide full-service IT outsourcing that allows you to concentrate on your field of high-value expertise without the constant hassle of managing your company information system. By using smart network monitoring and by providing online and in-person assistance when your business needs it, Progent offers an affordable solution for supporting an information network that provides excellent dependability, security, and performance. Progent's developer assistance offerings feature comprehensive information technology outsourcing, virtual infrastructure, remote and on-premises service and repair, network monitoring, and Helpdesk services.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
Progent provides small and mid-size businesses expert consulting for Intrusion Protection Systems and IPsec VPN technology from leading firewall and Virtual Private Network security companies including WatchGuard, Juniper, and Symantec. Progent can help you design a detailed security strategy and select appropriate technologies from multiple suppliers to support your security goals while sticking within your spending limits.
Progent can show you how to plan, configure, manage, and troubleshoot an efficient Wireless network infrastructure, recommend sensible technology, and configure wireless access points, bridges, antennas, wireless controllers, and other wireless products. Progent can also help you put together a complete wireless network security strategy that is well integrated with the security strategy for your overall business network.
Progent's Ekahau-certified Wi-Fi consultants can assist your business to plan, deploy, optimize, manage and debug a Wi-Fi solution optimized for your building. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF analysis.
Progent's managed services for software and firmware patch management offer organizations of any size a versatile and affordable alternative for assessing, testing, scheduling, implementing, and tracking updates to your servers, endpoint devices printers and scanners, infrastructure appliances such as routers and wireless access points, and IoT devices such as alarms and health monitors.
Microsoft Lync 2013, now called Skype for Business, allows organizations of all sizes to create a centrally managed and protected communications ecosystem that supports the modern BYOD computing model with IM, presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP-based and PSTN calling across a wide range of desktop and mobile devices. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can assist you to evaluate the advantages of Lync Server 2013, create an in-house, cloud-based (with Microsoft Lync Online) or hybrid model appropriate for your present and future goals, deploy Lync 2013 so as to speed up your return on investment, and deliver custom webinar and onsite training to your IT staff and end users. Progent has expertise in critical components of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with popular Microsoft 365 apps including Outlook and PowerPoint.
For businesses that have a mix of Mac and Windows desktops, there exist two popular alternatives for using Windows-dependent software on a Mac: remote access to an actual Windows PC or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach an Apple Mac to a networked Windows-based computer to run Windows software and access network resources. Microsoft's Virtual PC for Apple Mac simulates Windows on a Mac system so that you are able to use Windows software locally. Progent's Mac technology support experts can assist your company to maintain these products for running Windows software on your Apple Macs and can in addition help your business to assess and install third-party solutions for Windows platform simulation.
Progent's ProSight Virtual Hosting offers proven virtualization architecture, a world-class data center, and the technical expertise of Progent's Microsoft-certified consulting group to provide small companies with a comprehensive IT outsourcing solution that enhances network availability and protection, eliminates management distraction, and cuts costs. With Private Cloud Hosting, a smaller business can have all of its operating system platforms and critical business application servers hosted in a safe and reliable data center on a high-performance, high-availability virtual server set up and maintained by Progent's network support professionals.
After Hours Remote Troubleshooting SCDPM and Windows Server 2012
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Remote 24x7 network monitoring, proactive alerts, and actionable reports are crucial to preserving the health of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management solutions have advanced so far that companies of all sizes can get a degree of protection that was once reserved for large enterprises. Progent can provide several Remote Monitoring and Management options delivered as low-cost service packages designed to help you to identify and resolve a most network problems before they get big enough to hurt your business.
Progent's Technical Response Center provides national remote support for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified support experts offer telephone support and remote direct computer connection to troubleshoot and resolve technical problems rapidly and affordably. The breadth of technical expertise represented by Progent's staff of country-wide support engineers allows Progent to escalate even the most difficult problems to appropriate specialists as required.
Forefront TMG 2010 is based on the powerful security capabilities of Microsoft ISA Server 2006 and provides a easily administered web gateway that delivers a single-server platform for a variety of security features such as an multi-layer firewall, URL filtering, malware inspection, IPS, reputation services, VPN control, plus HTTP and HTTPS inspection. Forefront TMG 2010 provides advanced web security reporting capabilities, allows customized reporting powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be operated as a virtual machine to cut costs and improve recoverability. Progent's Microsoft-certified consultants can assist you to plan and execute test and production implementations; interface Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; set up Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also help you to migrate smoothly to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Progent's Microsoft certified consultants offer a range of consulting services for Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft accounting package and corporate management solution based, like all Microsoft financial tools, on the scalable and familiar platform of Windows technology. Dynamics GP 2010, the latest version of Microsoft financial products in the Microsoft Dynamics GP/Great Plains line, offers an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is simple to install and integrate, and with its segmented approach you are able to purchase only the capability you currently need, with the option to expand users and enlarge functionality in the future. Progent's Dynamics GP/Great Plains Software consulting engineers can help you deploy, configure and administer Microsoft Dynamics GP/Great Plains 2010 and also older editions of Dynamics GP.
Progent's certified IT consultants offer Windows Server 2016 integration consulting services to help organizations of any size to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.
Microsoft Small Business Server (SBS) is an affordable suite of server products that offers the basis for a powerful but easy-to-manage information. The technical demands of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires a computer support expert with real-world experience designing and building cohesive, end-to-end business network environments. Progent's Small Business Server professionals have an average of over 10 years of experience integrating business systems founded on Microsoft technology. This experience assures you results in installing, managing, and repairing IT solutions that include the Microsoft Small Business Server suite of servers and applications.
Progent's certified security consultants can help you secure your Mac network through professional services including running security tests, clean up after virus and worm penetrations, configuring firewalls, integrating secure remote and mobile connectivity, installing monitoring programs for defense against viruses, spam, and malware, and creating a company-wide security plan appropriate for the specific goals of your business network.
Progent's Microsoft-certified consultants can assist businesses of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; plan, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can assist your company to upgrade from an earlier edition of System Center Virtual Machine Manager or from another virtualization management system, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 environment to make sure you realize the highest possible business value.
E-Mail Guard represents a complete solution for defending against spam and virus attacks. E-Mail Guard addresses the protection and management of corporate email by providing constantly updated spam and virus filtering, policy management, content filtering, and protection against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and analysis tools plus outbound email filtering to help you repair your e-mail environment and specify and regulate corporate email policy.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, track, enhance and debug their connectivity hardware such as routers and switches, firewalls, and load balancers plus servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are always updated, copies and displays the configuration of virtually all devices on your network, monitors performance, and sends notices when problems are discovered. By automating complex network management processes, WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, finding appliances that need important updates, or isolating performance bottlenecks.
Progent's Juniper Networks-certified network engineer can assist you to design and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your network infrastructure, and upgrade efficiently from outdated devices to current releases. Progent's Junos OS consultants can also offer expertise with Juniper's premier network operating system to enable your business to simplify the administration and improve the protection of your Juniper VPN appliances and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help you maintain environments that include a combination of Juniper's software platforms.
If your company operates a Solaris network or a mixed-platform computer system, Progent's CISM and ISSAP-premier security specialists can help your whole organization in a broad range of security topics including security management practices, security architecture and strategies, connection management systems and methodology, applications development security, operations security, physical security, telecommunications, network and web security, and disaster recovery preparedness. CISM, CISSP and ISSAP stipulate the core competencies and worldwide standards of knowledge that network security professionals are expected to possess. These certification offer executive management the assurance that consultants who have achieved their CISM, CISSP or ISSAP qualification have the background and theory to deliver effective security support and consulting help.