Workplace Recovery Support for
Small Company Networks:
System Center Data Protection Manager
Additional Topics of Interest
Teams Remote Troubleshooting
Microsoft Teams and Azure Active Directory Consultancy
Progent can help your organization to plan a migration to Teams from Skype for Business Online or Lync Server and install, administer, and debug a cloud or hybrid implementation of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Small Business Network Support
Network Consulting Organization Small Business
Progent offers organizations of any size enterprise-class IT online or on-premises consulting services for information systems powered by Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consultants also offer security consulting for businesses varying in size from the small office to the worldwide enterprise.
Peppercon eRIC Professionals
Consultancy Peppercon eRIC
Remote server management cards offer IT managers complete control of a server without the need for a personal presence. Through these management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to design, deploy, and support a high-availability business network that includes remote management cards and Progent can use these remote server management cards to deliver low-cost remote technical support. Progent is familiar with a number of remote management cards including Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.
Top Outsourcing Microsoft ISA Server 2006
Microsoft ISA Server 2006 Engineer
Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet resources while supporting increased efficiency by making these applications accessible to legitimate remote or mobile users. Internet Security and Acceleration Server can guard business applications, services, and data across all network components with stateful packet inspection and powerful publishing tools. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 consultants can help you design, install, set up, and support ISA Server on your system so that your company benefits from a highly functional and economical combination of protection, productivity, and performance.
Configuration Microsoft LCS Server IM
Live Communications Server 2007 Consultants
MS Communications Server delivers IM and presence in an extensible, world-class package offering enhanced security, seamless compatibility with additional Microsoft software, an extendable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and improved operational efficiencies, increased individual productivity, and stronger intellectual property security with this simple-to-administer, fault-tolerant IM platform. Successful deployments of Microsoft Office Communications Server call for careful planning and consideration before roll out. Progent's Microsoft-certified professionals can provide the skill necessary to deliver all the advantages of Office Communications Server across your whole corporation.
Consult macOS Technical Support
Mac Computer Outsourcing Consultant
Progent offers nationwide online technical support and troubleshooting services for companies who run Apple macOS and OS X environments or whose information systems include a combination of Mac and Microsoft technology. Progent's consultants offer Apple macOS and OS X users a variety of services including desktop support, migration to the most recent edition of macOS from earlier editions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Online technical support offers maximum return for your IT dollar by protecting client efficiency and limiting the time charged for network analysis and repair. Sophisticated online access utilities and skilled technicians and consultants allow Progent to solve the majority of IT issues without wasting time and expense by traveling to your site. In most of cases your network issues can be remediated over the phone or through a combination of phone support and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA premier security professionals to help with the toughest system issues.
Windows and UNIX Consultant
Consult Solaris with Windows
If your business network mixes UNIX, Linux or Solaris technology with Microsoft Windows, Progent can help you to incorporate your IT resources into a unified environment that permits all your OS platforms to coexist for simple administration, transparent dataflow, high reliability, enhanced performance, and strong protection. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence support offerings feature network architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical help and repair, on-site technical support, and Contact Center services.
Offsite Managed Data Backup/Recovery Services Integration Services
BDR and Business Continuity Solutions Remote Support Services
ProSight Data Protection Services ECHO provide small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows fast recovery of critical files, apps and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide world-class expertise to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical information.
VMM and SQL Server Technical Consultant
Computer Consultant VMM Database
Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to best practices to configure SCVMM 2012 hosts, networking, storage, and library resources; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help your company to migrate from a legacy edition of SCVMM or from another virtualization management system, and Progent can assist you to enhance and troubleshoot your current SCVMM ecosystem to make sure you realize maximum business value.
Enterprise hybrid cloud solutions Engineer
Expert Development Google Cloud hybrid integration
Progent can provide advanced remote consulting services to help businesses integrate their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and manage hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid architectures that combine physical IT assets as well as cloud services. To help you to incorporate cloud services with networks, Progent offers a variety of public cloud integration services such as Microsoft Azure hybrid cloud design and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 20 years of background delivering advanced consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives quickly and affordably.
Cisco Firepower NGFW Firewalls Remote Troubleshooting
24-Hour Cisco ASA 5500-X with Firepower Support
Cisco's Firepower NGFWs Firewalls provide a significant performance boost over Cisco's previous-generation ASA 5500-X firewalls and include centralized management of modern cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to design and execute a smooth migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's cloud-based services to build and centrally control IT ecosystems that span local offices, data centers, private clouds and public clouds.
An index of content::
Supplemental Help Desk Cost Savings Online Help
On-site Technical Support Shared Computer Support Help Desk Costs
Progent's Help Desk outsourcing and co-sourcing services help businesses to save money and enhance productivity.
Emergency Consulting Video IP Phones
Cisco VoIP phones Integration
Progent's Cisco-certified IP phone and video IP phone consultants can assist you to configure, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM applications like Unified CM IM and Presence Jabber, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's consultants can provide support with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing ISR G2 routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco SRST systems for survivability.
Wireless Example Application
Proxim Wireless Case Studies
Progent delivered a wireless networking solution that allowed a school to improve productivity and eliminate the recurring costs of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for interfacing remote sites up to 2.5 miles apart and can reach even greater ranges. This wireless alternative offered improved bandwidth and reliability than recourse to amplifying the 802.11b network, and because it uses the 5.8Ghz spectrum it provided immunity to outside interference.
SonicWall NSA 9250 Firewall Cybersecurity Firms
SonicWall TZ Firewall Testing
Progent's certified SonicWall firewall consultants can help you deploy, maintain, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity experts can help you incorporate SonicWall firewalls into an end-to-end network protection solution and design security into your corporate operations.
Training MySQL Community Edition
MySQL DBA Consultants
Progent can provide affordable remote access to an Oracle-certified MySQL RDBMS DBA or software developer and can assist organizations of any size to configure and support MySQL in a robust IT infrastructure that provides high levels of speed, scalability, and protection. Progent also has experience helping companies port databases from Oracle to MySQL.
24/7 Microsoft 365 Security Help and Support
Open Now Microsoft 365 Training Specialists
Progent can help your business to evaluate the wealth of subscription plans offered with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 so you derive top business value. Progent supports cross-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to build and manage hybrid ecosystems that transparently combine local and cloud-based products and services.
Solaris Configuration
Solaris Specialists
Progent's Solaris family support experts offer small businesses and developers assistance with managing and supporting Solaris systems that coexist with Microsoft-powered technology. Progent offers your business contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of expertise offers you a convenient single source to show you how to build and maintain a protected and reliable cross-platform connectivity and communications environment that allows Sun Solaris and Microsoft coexistence by combining MS Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
24-Hour Case Studies Operations Manager
Microsoft Operations Manager Example Application
Before Progent's MOM-based solution, network issues were approached reactively, after workers were impacted by them. With the benefit of proactive, computer generated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to address server issues before they grow to be serious enough to impact network availability. Because of MOM, Progent can resolve potential problems before clients are aware that the problems exist. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to deliver small business networks enterprise-class service continuity, security and productivity.
Technology Consulting Services SQL Server 2017 Development
Support and Setup SQL Server 2017 Enterprise
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business benefits of migrating to SQL Server 2017 and can assist your organization to plan and carry out an efficient migration of your current SQL Server environment to any deployment model including local, cloud-based, or hybrid. Progent's consultants offer online or on-premises support services ranging from on-demand architecture assessment or debugging to comprehensive project management and co-management to ensure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
Windows 2000 Server Support Services
24x7 Windows 2000 Setup and Support
Progent's certified Windows 2000 consulting staff can show you how to enhance the functionality of your existing Windows 2000 Servers and can simplify system management, offer technical support and repair, and strengthen security. Progent can also show you how to create, justify, and implement a strategy to migrate from Windows Server 2K to Windows Server 2003. Progent is experienced in designing pilot installations to eliminate the obstacles associated with moving to Windows Server 2003 by identifying potential hardware and software compatibility problems.
Microsoft Dynamics GP ERP Online Troubleshooting
MCSE Expert Certified IT Consultants Dynamics GP/Great Plains Features
Dynamics GP 2010 accounting software is a comprehensive business management platform that unifies data and processes across your company, communicates easily with other applications, and connects employees, customers and vendors regardless of time or location. Designed for small to mid-size businesses, MS Dynamics GP 2010 and Dynamics GP Release 10.0 provide functionality for accounting, management reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and online business services. Progent can help you set up and manage a robust, secure server and network environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your business exploit the full power of Dynamics GP 2010.
Consult Microsoft Dynamics GP Upgrade Planning
Dynamics GP Update Professional
Progent has supported Dynamics GP and Great Plains software for over two decades and Progent has delivered system integration, software development, training, and troubleshooting services since the product's original release. Progent can provide advanced expertise for upgrading legacy Dynamics GP/Great Plains ERP systems. Progent can help your business to design, validate, and carry out a cost-effective upgrade from a a legacy release to the current edition of Dynamics GP.
Online Help SCCM Mobile Application Management
SCCM Migration Computer Consultant
Configuration Manager automates application and device provisioning at scale, streamlines security and compliance settings management, inventories network resources, guards against corporate data leakage, performs network health reporting, allows secure end-user self service, and delivers a common point of control for managing multi-operating system ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can assist your organization with any facet of planning, implementing, operating and troubleshooting a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.
24-Hour wireless IP phones and CUCM Online Consulting
wireless IP phones and Cisco Unified Communications Manager Online Technical Support
Cisco's wireless IP phones are hardened Wi-Fi handsets intended for professionals who are mobile within campus, hospitality, retail or other venues where management requires user endpoints that provide more administrative control, data security and ruggedness than is achievable with the BYOD style of mobile collaboration. Creating solutions with Cisco's wireless IP phones usually demands that IT teams set up and fine tune numerous components of your Wi-Fi infrastructure including access points, routers and switches, wireless LAN controllers, and network management software. Progent's Cisco-certified experts offer remote and on-premises support to help you build and maintain a Cisco wireless VoIP phone deployment by providing services that can range from troubleshooting the configuration of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.
Solaris Remote Engineers
Solaris Online Server Install
Progent provides national online phone support and consulting services for companies who run Solaris environments or whose IT systems feature a combination of Solaris and Microsoft technology. Online IT help provides maximum leverage for your IT dollar by preserving user efficiency and shortening the time billed for computer analysis and repair. Advanced online support utilities and experienced technicians and engineers combine to enable Progent to handle the majority of network issues without wasting time and money by traveling to your site. In the vast majority of cases your IT issues can be dealt with by telephone or via a mix of phone help and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP and ISSAP premier security professionals to assist you with the toughest network issues.
Top Software Consultant Enterprise Security
Internet Data Center Technical Support Services
For large organizations, Progent can leverage in-house network support staffs by offering extensive background in deploying key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server consulting. For the national or global businesses with branches, Progent can act as a seamless local supplement of enterprise network management. Progent's enterprise support services include company-wide security, online branch office support, network design, Sarbanes Oxley compliance, project planning, and top-level support for multi-site network environments based on Enterprise Windows 2000. Progent can offer field engineers and technicians to help with a site move or office move, or a network architect to help with building or using an Internet Data Center or Hosting Facility.
After Hours Windows 11 Configuration Consultant
Microsoft Windows 11 Snap Groups Consulting
Progent's Microsoft-certified Windows 11 consulting experts can provide a range of services for Windows 11 including cloud integration, mobile device management, telecommuter connectivity, data and identity security, streamlined deployment, and Help Desk Call Center support.
Remote Support Job Freelance Cisco Consulting
Senior Network Engineer Jobs
Progent is hiring a range of on-staff workers such as motivated MCSEs; system experts with Cisco CCNP or CCIE certification; and consultants for fault-tolerant network design with backgrounds in mobile connectivity, wireless integration, non-stop environments, disaster recovery planning, data protection, and virtual servers. We are also seeking desktop support experts, remote service specialists, and CISSP or CISA certified security professionals. Progent is also seeking experienced managers and administrators able to perform efficiently in Progent's dynamic, virtual office model. Progent works with freelance consultants who have in-depth knowledge and field experience in high-demand information technology topics beyond our main technical focus. Progent's Experts Team includes contractors who offer advice and programming support for line-of-business applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have deep expertise with popular operating systems such as Linux, Apple OS, or Sun, or can provide world-class skills in areas such as telecom, web site development, Electronic Data Interchange, eCommerce, or database management. Freelance consultants certified by Progent coordinate with our full-time professionals to provide end-to-end IT services for small and midsize company networks.
24 Hour Exchange admin center Remote Support
Microsoft 365 and Apple iOS Remote Technical Support
Microsoft 365 Exchange Online lets you use cloud-based servers, mailboxes and other email infrastructure to lower capital expense and management hassle. You can use Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid architecture that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable remote technical support to help your organizations to assess the potential advantages of Exchange Online, plan a solution that makes sense for your functional requirements and IT budget, implement a non-disruptive move from your existing Exchange system to one that includes Microsoft 365 Exchange Online, train your management staff and users, and provide ongoing consulting and technical support.
Consultants SentinelOne Active Security Monitoring
Remote Technical Support SentinelOne Computer Virus Forensics Experts
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that includes machine learning technology and expert services to provide comprehensive endpoint detection and response.
Computer Consultants Firesight
Top Quality ASA with Firepower Network Consulting
Cisco's Firepower NGFWs Firewalls provide a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and include unified management and automation of modern security capabilities such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to plan and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally manage IT environments that include branch offices, data centers, private clouds and public clouds.
network piloting Lab Consulting
24/7/365 NLB Testing Professional
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for testing line-of-business applications, developing cost-effective system upgrade procedures, assessing and tuning performance, designing or verifying business continuity strategies, mitigating compatibility problems, and building training environments for the latest technologies. For Progent clients who lack sufficient in-house resources to configure effective pilot environments, the lab cuts capital costs and engineering risk and helps keep vital network projects on schedule.
School Wireless Case Study
School Wireless Example Application
Progent provided a wireless integration solution that enabled a school to improve productivity and avoid the ongoing costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for interfacing remote locations up to 2.5 miles apart and can reach even longer distances. This wireless solution provided improved bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and since it uses the 5.8Ghz band it provided protection against outside interference.
Ekahau Predictive Wi-Fi Site Modeling Online Troubleshooting
Ekahau On-premises Wi-Fi Site Survey Online Support
Progent's Ekahau-certified Wi-Fi site design experts can assist you to design, install, enhance, manage and troubleshoot a Wi-Fi network adapted to your venue. Progent offers online or onsite support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF measurement, Ekahau Analyzer for resolving RF signal problems, and Ekahau Insights for managing the health of multiple Wi-Fi sites.
SentinelOne Singularity Complete Integration Consult
SentinelOne Phishing Defense Specialists
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that includes machine learning technology and expert services to deliver comprehensive endpoint detection and response.
scom 2016 alert tuning On-site Technical Support
scom 2016 NetApp SAN storage integration Remote Support
Microsoft System Center 2016 Operations Manager is designed to promote consistent performance and maximum availability for key applications by providing unified, cross-platform tracking of physical and virtual infrastructure deployed across on-premises systems and cloud environments. Progent's SCOM consulting team can provide advanced remote and onsite support to help businesses of all sizes to plan, integrate, optimize, update and repair SCOM 2016 deployments. Progent can assist you to move to SCOM 2016 from earlier versions or from different IT infrastructure monitoring platforms, or combine a variety of monitoring tools into a cohesive infrastructure management solution. Progent can also show you how to expand your SCOM 2016 environment to incorporate infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
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