Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that embodies over 25 years of experience assisting manufacturing, distribution and service organizations to simplify complex supply chains and improve the efficiency of critical business processes to bring products to market quickly and meet customer commitments consistently. Progent can provide the skills of an ERP consultant with more than two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or onsite services that spans from occasional guidance to solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, CPQ, web site integration, technical support, ETL, Microsoft 365 integration, training, and database administration.
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to diagram, track, reconfigure and troubleshoot their connectivity appliances like routers, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and displays the configuration information of almost all devices on your network, tracks performance, and generates alerts when potential issues are detected. By automating complex management processes, WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding devices that require important updates, or resolving performance issues.
For advanced project management assistance, Progent offers access to senior IT professionals with years of background in IT management, program development, and business process design for organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management expertise to help enterprise clients adhere to leading practices to make sure strategic projects are successfully completed on time and within budget.
Progent offers organizations of any size expert consulting for Intrusion Protection products and IPsec VPN products from leading firewall and VPN security vendors including Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and SonicWall. Progent can show you how to design a comprehensive security plan and choose the right technologies from a variety of vendors to support your security goals while sticking within your budget restraints.
Before Progent's MOM-based solution, system problems were approached reactively, after workers were impacted by them. With the help of proactive, automated warnings and trend analyses created by Microsoft Operations Manager, Progent can now address network problems before they becomes critical enough to impact network uptime. Because of MOM, Progent can resolve looming problems before customers suspect that the problems exist. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to provide small business IT systems enterprise-class service continuity, safety and performance.
Exchange Server 2013 includes major improvements to the functionality of Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped structure. These enhancements affect vital IT areas like manageability, availability, security and compliance, operational costs, collaboration, scalability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can help you evaluate the potential advantages of migrating to Microsoft Exchange Server 2013, design an efficient test and rollout strategy, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote consulting and support and management for Exchange 2013.
Progent can help you in all phases of your upgrade to Exchange 2016 including designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's CCIE-certified networking consultants can assist you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Progent offers enterprise customers the services of a NetApp-certified consultant to deliver online or on-premises expertise for NetApp's entire family of SAN software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN storage solutions supported by Progent include system dsign, cloud integration, virtualization, migrations, transparent updates, system management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to take care of problems with NetApp SAN storage deployments efficiently based on leading practices.
Progent offers two ultra-affordable service bundles designed to enable small companies to receive an objective security evaluation from a premier security engineer. With Progent's External Security Inventory Checkup, a security engineer administers a comprehensive examination of your IT infrastructure from outside your firewall to determine possible risks in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, a security engineer runs a network scan from a secure computer inside your firewall to uncover the risk to internal attacks. The two security inventory services are set up and run from a secured remote location.
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all billed services. Unlike some freelance consultants or small support firms who offer minimal documentation or details of services done, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the service documentation sent by every consultant to each client. The practice of documenting and archiving support activity results in more effective service and eliminates a variety of typical problems such as when a support client is virtually held captive to a consultant who refuses to let go of vital service information.
Progent's certified ISA Server consulting experts have broad experience developing Microsoft-based security solutions for IT networks with multiple locations, mobile workers, and mission-critical eCommerce applications. A Progent ISA Server engineer can help your small or mid-size business plan and implement a configuration of ISA Server 2004 that meets your information security requirements without limiting your network.
Progent's certified IT consultants can provide Windows Server 2016 migration consulting to assist organizations of any size to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.
If you have a company network with 10 to 50 network clients, Progent's computer outsourcing services free your company from over-reliance on an individual freelance consultant while giving you cost-effective and reliable access to high-quality network support. By delivering IT support help when you require it, providing specialized knowledge for critical applications, delivering unique services such as automated server monitoring, and charging only for support you receive, Progent offers you an economical solution for optimizing the business value of your small business information system. Progent is the intelligent way for small organizations to create and support a reliable and safe IT system and to have quick access to the experienced help ordinarily available only to businesses who are able to support a large in-house IT group.
Progent's Solaris family consulting services provide small and mid-size businesses and software developers assistance with administering and maintaining Sun Solaris environments that operate with Microsoft-based networks. Progent offers your business contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with an easy one-stop consulting firm to help you create and manage a protected and robust mixed-platform connectivity and communications solution that supports Sun Solaris and Microsoft interoperability by combining Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, enhancing and fixing SCOM environments and offer companies of any size advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for SCOM 2012 servers that provides the performance and resilience required to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric and both Microsoft and third-party applications and services. In addition, Progent can deliver fast online or on-premises technical support to help you to fix critical problems uncovered by Microsoft SCOM 2012.
Barracuda's budget-friendly CloudGen Firewall devices combine web filtering, remote access, SSL VPN, secure SD-WAN, and modern Zero-Trust protection with centrally managed and monitored services encompassing your whole enterprise including on-premises, cloud, and hybrid deployment models. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform (GCP). Progent can deliver the skill to serve as your go-to resource for technical help, administration, training, and security expertise.
Progent's Microsoft-certified SQL Server programmers and database administrators offer online consulting to assist businesses of all sizes to create, manage, and troubleshoot applications powered by the Microsoft SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server experts can provide help with any element of the application life cycle in environments that can include small office databases to VLDB applications and enterprise-class data warehousing.
Progent can help you in any phase of your migration to Microsoft Exchange 2019 including deploying Windows Server 2019 as a host for Exchange; designing HA architecture for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V; configuring hardware load balancing; building DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook.
Progent's Microsoft-certified consultants can provide businesses of all sizes consulting, troubleshooting, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise solution that uses web technology for efficiently coordinating people, groups and data. Microsoft SharePoint Server provides a common spot for your employees or customers to access, organize, share and manipulate useful information, files, and software and to interact with other people. Microsoft SharePoint allows quicker and better decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services connect workers, customers, teams and projects with the knowledge they've created in a way that makes data easy to locate, download and re-use. Progent's SharePoint consultants can help you to support your existing SharePoint solution or upgrade to the latest release of SharePoint.
Progent can assist small and mid-size companies to configure endpoint device security protection systems and deliver cleanup services required for remote workers.
Our compensation structure is built on contribution, so just like working as a freelance contractor, your income is directly driven by your work effort. Some of our support staff focus on lifestyle issues and choose to consult at an easy pace, utilizing our flexible calendar to follow personal pursuits such as hiking, motorcycle racing, skiing, fishing, vacations, or sharing free time with family and acquaintances. Others take advantage of the opportunity to earn major bucks via lots of effort and extended days. Progent completely encourages either end of the spectrum and everything in between.
With Catalyst switches for small and mid-size businesses, Cisco allows companies to realize all the benefits of adding smart traffic control to their networks. Cisco's switching product line allows you to deploy capabilities that make your IT network highly available to handle real-time requirements, expandable to facilitate growth, safe enough to guard restricted information, and capable of prioritizing and controlling traffic flows to streamline network performance. Progent's CCIE and CCNP certified engineers can help you select and deploy Catalyst switches that make sense for your company. In addition, Progent's CISA certified security consultants can help you create a strategic security plan and set up Catalyst switches so they powerfully support your security policies. Catalyst switching products that Progent supports include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3750 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.
Microsoft Windows Server 2008 represents a major step forward in making IT systems more secure and available, simpler to virtualize and manage, faster, and able to provide a better platform for web hosting and development. Progent can assist your company get the most from the improvements incorporated into Windows Server 2008 by delivering consulting, tech support, training, temporary staffing, network monitoring, and security engineering expertise.
Progent's pricing model is to bill for online service and on-site visits per minute. As a result, you are invoiced exclusively for delivered services. Progent does not impose a more expensive rate for off-hours or emergency support, and inside California or in areas where Progent provides on-premises service, Progent does not charge for travel time except for emergency support where on-site time is less than 4 hours. Also, Progent applies no startup charge and requires no retainer for services provided during normal business hours. Many support organizations demand large minimum fees or charge for each fifteen minutes or longer. Progent's small granularity eliminates big bills for fast solutions so you won't be forced to allow simple problems to fester.
Progent's certified cybersecurity consultants can run NodeZero-based penetration tests to make sure your security monitoring and protection tools and policies are properly configured and effective.
Windows Server 2008 is a major advance in making IT networks more protected and fault tolerant, simpler to virtualize and manage, higher performing, and able to offer an improved environment for web hosting and development. Progent can assist your company benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, education, staffing, network monitoring, and security services.
Progent's Microsoft-certified consultants can help you plan, document, carry out, administer, and troubleshoot a system-wide migration to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit environment to verify that it handles all of the key 32-bit applications that you intend to keep plus the latest 64-bit versions of software you wish to run.
Progent's Microsoft-certified consultants can assist your organization to plan for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy change management platform or help you to enhance your existing SCCM 2012 environment to accommodate your evolving IT requirements. Also, Progent can help you to create a software foundation that extracts the most value from SCCM 2012 by delivering expertise with associated Microsoft technologies such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Dynamics AX (Axapta), Dynamics NAV (Navision), Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, migration assistance, and 1-on-1 or group webinar training classes customized to meet your specific requirements. Progent's experts also can show you how to integrate and support a protected, robust network foundation to support your ERP, MRP and accounting applications.
Progent's consultants can assist you to plan and implement an efficient migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services across onsite and cloud resources.
Microsoft Virtual Server, hosted on the Microsoft Windows Server operating system and based on software originally developed by Connectix, provides the performance necessary to accomplish hardware reduction, application upgrade, and server isolation tasks through virtualization technology in an enterprise-ready IT network with high scalability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at businesses who want to improve operational efficiency in software programming and testing, migration from legacy mission-critical applications, and server consolidation. Progent's skilled Virtual Server experts can assist your IT staff to evaluate and deploy Microsoft Virtual Server.
Progent's Cisco CCIE Wi-Fi infrastructure consultants offer online or on-premises integration and debugging support to assist your organization to design, implement, upgrade, optimize, manage and debug Aironet Wi-Fi AP environments of any size or topology. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is simple to administer and expand. Progent also offers affordable Wi-Fi site surveys to help you to determine the most appropriate selection, location and setup of Aironet Wi-Fi access points to work with your unique office layout, construction, and anticipated workloads.
24-Hour Microsoft Certified Partner Configuration Operations Manager MOM 2007 Professionals
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, optimizing and troubleshooting SCOM environments and can provide organizations of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and third-party applications and services. In addition, Progent can provide responsive online or on-premises troubleshooting to help you to fix critical issues detected by System Center 2012 Operations Manager.
Progent's certified Windows Server 2019 experts can help your organization to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers major improvements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with synchronous replication to provide rapid, zero RPO disaster recovery between datacenters located as far as 300km apart from each other. Progent's roster of seasoned IT consultants can assist your business to design, configure, administer, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your functional needs and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by providing help with procedures like assigning disk pools and shelf IDs, determining plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker, designing a TCP/IP configuration replication network, and verifying your DR system to prove adherence with industry standards and regulatory requirements.
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development system and can build or update .NET applications quickly and at low cost.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to 50% of the time spent looking for vital information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require when you need it.
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to plan and implement a cost-effective migration to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that combines cloud-based Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Progent's Duo managed services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Android, and other personal devices.
Progent's Microsoft-certified consultants can provide advanced expertise in implementing, managing and debugging all versions of Project, Project Server, and Project Online and can deliver a broad variety of cost-effective online consulting services following proven best practices to help businesses of all sizes to receive all the benefits of this leading project management solution. Consulting support available from Progent include system planning, software configuration and migration, strategies for safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and specialized online training.
Progent offers fault tolerant load balancing support that addresses network load balancing, load balanced applications, network backbone routing, and content dispatching products including F5 Networks 3DNS. fault tolerant load balancing vendors for which Progent can provide consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks BIG-IP.