Enterprise Support
Expert Data Center and Colocation Support Services:
Onsite Support at California Data Centers
Internet Data Centers offer companies of any size an economical way to achieve a secure, fault-tolerance environment for mission-critical equipment. Data centers house web and email servers, switches, routers, modem racks, mass storage and other equipment. Progent's Data Center Support Services provide expert on-site and remote support for businesses who use data centers in and in major metropolitan areas throughout the United States.
Data Center Support Services
Progent's data center support services are designed for companies with equipment located at Internet Data Centers (IDCs) and in need of on-demand on-site and remote support from Microsoft and Cisco certified experts.
Progent offers a full range of data center and colocation support services, including system architecture evaluation, Windows and Linux server installation and setup, troubleshooting for server and communications infrastructure, developing and deploying fault tolerant configurations, architecting and implementing layered security structures, firewall implementation and troubleshooting, configuring load balancing environments, and deployment of fault tolerant cluster configurations.
24x7 Monitoring
Data center customers can leverage Progent's Microsoft Operations Manager subscription service to get 24x7 server and application monitoring that goes far beyond simple connectivity monitoring. The Technical Response Center can respond proactively to detected failures before they progress to serious system problems. Progent offers expert remote troubleshooting for fast and cost-effective problem resolution, or if necessary Progent can dispatch certified engineers to the data center for on-site service.
Progent's expert support resources are an economical alternative to the managed services packages provided by many data centers because you pay only for the support you need when you need it. No minimum retainers or monthly support contracts are required for support services provided during regular business hours.
Experts in Data Center Support
Because Progent's consultants have many years of experience working with dozens of data centers. Progent can communicate efficiently with their engineering, network administration and facilities management teams in order to expedite service requests and escalate problems for speedy resolution.
If you are looking to move to colocation for the first time, Progent can design, architect and spec out a complete solution that will meet the your business, technical and budgetary requirements, while adhering to the best practices for data center deployed solutions. Critical elements such as fault tolerance, remote management, data protection and backup, and hardware support can all be managed by experts with years of field-proven hands-on experience that allows them to know which solutions work and which don't. Progent can manage your entire migration into the data center, including comprehensive project management services to ensure a seamless move with minimal disruption of business.
You can use Progent's data center experts as a backup to your in-house IT support resources or as a second-level escalation resource for complex infrastructure or server problems. Progent's philosophy of encouraging knowledge transfer from our certified experts to our customers IT personal ensures that our clients get the best value for their IT support investment. To see an example of the variety of onsite and remote services available from Progent for systems hosted at colocation centers, refer to Progent Consulting Services Available at the QTS (formerly Herakles) Data Center in Sacramento.
Progent can help you select a data center for hosting and colocation that meets your specific technical requirements, connectivity options, desired service response levels, corporate security standards, application-specific redundancy and fault tolerance goals, budgetary restrictions, and geographic proximity needs.
Colocation facilities features and pricing can vary dramatically. To help you make the best decisions for your business, Progent's experts can educate you on the options and choices with more than 100 data center options available in .
Below is a list of major data centers in where Progent can provide onsite technical support services:
365 Main Newark
39760 Eureka Drive,'Newark
365 Main Oakland
720 2nd Street,'Oakland
365 Main San Francisco
365 Main Street,'San Francisco
Above.net / MFN
150 South First Street, San Jose
Astound Broadband
200 Paul Avenue 1-4,'San Francisco
AT&T 3175 Spring
3175 Spring Street, Redwood City
BAIS
2650 San Tomas Expressway,'Santa Clara
Bay Area Internet Solutions
2650 San Tomas Expressway, Santa Clara
Cogent Oakland
1624 Franklin Street,'Oakland
ColoServ
360 Spear Street, San Francisco
ColoServ
ColoServ
650 Townsend Street, San Francisco
CRG West
55 South Market St, San Jose
Data Pipe San Jose
150 South 1st St,'San Jose
Equinix San Jose (North)
(Secured Site), San Jose
Equinix San Jose (South)
(Secured Site), San Jose
Equinix Santa Clara
(Secured Site), Santa Clara
Equinix Sunnyvale
(Secured Site), Sunnyvale
Evocative Emeryville
1400 65th Street,'Emeryville
eXchange @ 1100 Space Park
1100 Space Park, Santa Clara
eXchange @ 200 Paul
200 Paul St, San Francisco
Fortune
2001 Fortune Drive,'San Jose
Herakles Data
1100 North Market Blvd, Sacramento
Hosting.com - San Francisco
630 Third Street,'San Francisco
Hurricane Fremont 1
760 Mission Court, Fremont
Hurricane Fremont 2
48233 Warm Springs Blvd,'Fremont
ICG
8880 California Center Drive, Sacramento
InReach
1624 Franklin St. Ste 1102, Oakland
Internap 650 Townsend
650 Townsend Street,'San Francisco
Internap
100 Century Center Court, San Jose
iStreet Solutions
1075 Triangle Ct.,'West Sacramento
Layer42 Santa Clara
3080 Raymond Street,'Santa Clara
Level 3, 5000 Hollis St
5000 Hollis Street,'Emeryville
Level 3 Oakland
1313 53rd Street,'Emeryville
Level 3 Sacramento
1075 Triangle Court, West Sacramento
Level 3 San Francisco
185 Berry Street,'San Francisco
Level 3 San Jose
1360 Kifer, Sunnyvale
Market Post Tower
55 South Market Street,'San Jose
MCI Telecommunications
274 Brannan Street, San Francisco
MCI / MAE-WEST
55 South Market Street, San Jose
Meer.net
(former Exodus data center), Mountain View
The Mission Street Center
1019 Mission Street,'San Francisco
NAP West
3030 Corvin Dr,'Santa Clara
NACIO Systems
55 Leveroni Court, Novato
Navisite San Francisco
650 Townsend, San Francisco
NaviSite San Jose
2720 Zanker Rd, San Jose
Navisite Santa Clara
3080 Raymond, Santa Clara
O1 Communications
1515 K Street, Sacramento
PAIX.net
285 Hamilton Ave, Palo Alto
Peer1
55 South Market Street, San Jose
Quality Santa Clara 1
2807 Mission college Blvd,'Santa Clara
QWEST
915-D Harkins Road, Salinas
QWEST
185 Berry Street, San Francisco
QWEST
60 Federal Way, San Francisco
QWEST
952 E. Lindsay Street, Stockton
QWEST
1400 Kifer Road, Sunnyvale
Raging Wire
1200 Striker Ave, Sacramento
RelyNet Data Center
2999 Gold Canal Rd.,'Rancho Cordova
Savvis
444 Toyama Dr, Sunnyvale
Savvis
1215 Borregas, Sunnyvale
Savvis SC4
2401 Walsh Ave,'Santa Clara
Savvis SC5
2403 Walsh Ave, Santa Clara
Savvis SC8
4700 Old Ironsides Drive, Santa Clara
Savvis SC9
4650 Old Ironsides Drive,'Santa Clara
Savvis SF1
390 Main St,'San Francisco
SBC
611 Folsom, San Francisco
ServePath
650 Townsend Street, San Francisco
SF Colocation
365 Main St, San Francisco
Sonic.net
2260 Apollo Way, Santa Rosa
Sonoma Mountain Village
1400 Valley House Dr.,'Rohnert Park
Sprint
3065 Gold Camp Rd, Rancho Cordova
Sprint
801 Newhall, San Jose
SVCOLO Santa Clara
1700 Richard Avenue,'Santa Clara
SVCOLO'Sunnyvale
1111 Karlstad,'Sunnyvale
SVTIX
250 Stockton Ave, San Jose
Switch and Data Palo Alto
529 Bryant Street, Palo Alto
Switch and Data San Jose
534 Stockton Avenue, San Jose
Switch and Data Sunnyvale
444 Toyama Drive,'Sunnyvale
Telehouse
3045 Raymond Street, Santa Clara
Telepacific
55 Nicholson Lane, San Jose
Telepacific
1009 East Street, San Rafael
TEL-X San Francisco
200 Paul Avenue 1-4,'San Francisco
TEL-X Santa Clara
1100 Space Park Drive,'Santa Clara
tw telecom Walnut Creek
1340 Treat Blvd,'Walnut Creek
tw telecom San Francisco
501 2nd St,'San Francisco
United Layer
1019 Mission Street, San Francisco
United Layer
60 Federal Way, San Francisco
UnitedLayer 200 Paul
200 Paul Avenue 1-4, San Francisco
Valley Exchange
1656 McCarthy Blvd.,'Milpitas
Verio
2334 Lundy Place, San Jose
Verio
401 3rd Street, San Francisco
WilTel Communications
1005 North B St, Sacramento
XO
855 Mission Court, Fremont
XO San Francisco
200 Paul Avenue 1-4,'San Francisco
XO San Francisco #2
651 Brannon St. Ste 310,'San Francisco
Data Centers in Other U.S. Cities Supported by Progent
Progent can also provide onsite technical support services as well as remote troubleshooting and administration services for customers who utilize colocation facilities in other areas throughout the United States. The links below take you to lists of major data centers located in key regions in the U.S. where Progent 's colocation center support services are available:
- Atlanta, Georgia Internet Data Centers
- Boston, Massachusetts Internet Data Centers
- Hudson County, New Jersey Internet Data Centers
- Indianapolis, Indiana Internet Data Centers
- Philadelphia, Pennslyvania Internet Data Centers
- Pittsburgh, Pennslyvania Internet Data Centers
- Long Island, New York Internet Data Centers
- Newark, New Jersey Internet Data Centers
- New York City, New York Internet Data Centers
- South Bend, Indiana Internet Data Centers
Contact Progent for Data Center Support
For support for equipment located at a data center or for help planning a data center strategy, call Progent
An index of content::
Network Consultants SCCM 2016 Cloud Integration
Microsoft Configuration Manager 2016 Consulting
Configuration Manager 2016 automates software provisioning across multiple sites, simplifies compliance settings control, inventories network assets, guards against corporate data leakage, provides network health monitoring, allows safe self service, and delivers a common point of control for managing mixed-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can help businesses of any size with any aspect of designing, implementing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid networks.
Technology Professional Citrix for Hyper-V
Citrix Stage Manager Services
Progent's Citrix experts can help you to evaluate the business benefits of the available versions of Essentials for Hyper-V, assist you to use Citrix management tools with your Microsoft Hyper-V environment, and demonstrate to you how to use Citrix Essentials to enhance the performance, uptime, flexibility, and fault tolerance of your virtualized environment while lowering the cost of resources and operations and simplifying administrative processes.
Top Expert Microsoft Certified Technical Support Services Exchange Server 2003
Exchange Server 2003 Upgrade Support Services
Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Microsoft Exchange 2003 migration strategy that avoids productivity downtime, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-site upgrades, Progent has the background to complete your project quickly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party enhancements of Exchange 2003 Server that are best aligned to your business goals.
Specialists SMS Server Upgrade
SMS Server 2003 Upgrade Configuration
Progent's certified consultants offer small and medium size companies world-class consulting services for SMS Server 2003 and System Center Configuration Manager 2007, Microsoft's standard tools for change and deployment automation. Configuration Manager 2007 is the new name for the change management platform formerly known as Systems Management Server. Configuration Manager provides a variety of enhancements to Microsoft Systems Management Server such as comprehensive automation, built-in Windows Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progent's certified engineers can show you how to use Systems Management Server or System Center Configuration Manager effectively for automated OS and application deployment, security patch administration, application tracking, and licensing compliance. Progent's consultants can also help you to migrate smoothly from Systems Management Server 2003 to Configuration Manager.
SQL Server 2012 Security Information Technology Consulting
Online Consulting PowerPivot for Excel
Progent can provide the expertise of Microsoft-certified consultants and experienced software developers, database administrators, project management experts, network infrastructure engineers, business continuity planning specialists, and data security professionals to assist you to evaluate the potential benefits of SQL Server 2012 for your organization, set up test systems at your site or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database platforms, and configure a cost-effective and safe IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Shared Help Desk Outsourcing
Top Service Desk Sharing Remote Support Services
Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all aspects of remote desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Help Desk services are provided at a significant discount from Progent's regular desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex issues.
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