Additional Topics of Interest

IT Consulting Group Solaris Online
Linux Remote Specialists

Progent offers national urgent technical support and consulting services for businesses who run Solaris environments or whose information systems feature a mix of Sun Solaris and Microsoft Windows products. Remote IT help offers optimum leverage for your information technology dollar by preserving user productivity and limiting the hours charged for computer analysis and repair. Sophisticated remote access tools and skilled service specialists and engineers combine to enable Progent to handle the majority of IT problems without wasting time and money by going to your location. In most of situations your network issues can be dealt with by telephone or through a combination of telephone help and online access. Progent can make available Cisco CCIE infrastructure engineers and CISSP premier security specialists to assist with the most challenging network issues.

System Center 2016 Data Protection Manager Configuration
After Hours System Center 2016 Business Continuity Remote Support

Progent has more than 10 years of background integrating, and supporting the core platforms that make up Microsoft System Center and can help you to design, install, manage, and repair your System Center ecosystem to maximize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent can assist your organization to migrate to the current edition of System Center from a previous one or from another datacenter management platform to provide the benefits of enterprise-class provisioning, centralized management, security and compliance, plus datacenter and critical application availability and performance monitoring.

Intune and Apple iOS Technical Support Services
Integration Services Intune Endpoint Protection

Progent's Intune consultants can assist you to assess the business value of utilizing Microsoft Intune for managing your mobile devices including laptops, phones, and tablets based on Windows, iOS, and Android. Progent can assist you to define security and compliance policies, set up test systems to confirm the benefits of Intune for your network, deploy Intune throughout your IT ecosystem, combine Intune with SCCM for unified change management, and troubleshoot your Microsoft Intune solution.

Microsoft GP/Great Plains Online Help
Emergency Dynamics GP Great Plains Software Engineer

Progent’s Microsoft certified consultants provide a range of support services for Dynamics GP. Dynamics GP/Great Plains is a financial and ERP platform based, like all Microsoft financial tools, on the scalable and popular foundation of Windows technology. Dynamics GP provides a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to deploy and configure, and with its modular approach you are able to purchase only the capability you currently require, with the option to expand users and increase functionality in the future. Progent’s Dynamics GP/Great Plains support experts can show you how to deploy, customize and manage the latest release of Dynamics GP or migrate efficiently from an earlier edition.

Dynamics GP Great Plains Accounting Remote Troubleshooting
Dynamics GP Great Plains Accounting Consulting

Key features of Dynamics GP software include a modular structure that lets you license just the functionality you require, a standardized foundation built on Microsoft technologies to protect your investment and offer a highly integrated environment, advanced reporting services that allow you to monitor all activities, revenues and spending and sales patterns, integration with Microsoft Office to enable access to corporate information, the ability to process information from virtually any db software or workstation application into Microsoft Dynamics GP, plus an open design that makes it easy to develop specialized applications. Progent can help you set up and support a reliable, secure server and communications network to support Microsoft Dynamics GP, and can offer experienced GP support professionals to show you how to convert the advanced features of Microsoft Dynamics GP/Great Plains business accounting software into a high-value business solution.

SCCM 2016 Support Outsourcing
Microsoft Network Consultants System Center 2016 Configuration Manager

Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, optimizing and fixing Microsoft SCOM solutions and can provide organizations of all sizes expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that provides the performance and resilience needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or on-premises troubleshooting to assist you to remediate critical issues detected by Microsoft SCOM 2012.

Information Technology Support Microsoft Office XP
Microsoft Office XP Network Solutions

Progent's pricing policy is to bill for phone service and in-person help per minute. Consequently, you are charged just for received services. Progent does not impose a higher rate for after-hours or urgent support, and inside California or in regions where Progent provides on-premises service, Progent does not charge for travel except for emergency support where on-site work is less than four hours. In addition, Progent applies no initialization fee and requires no retainer for services provided during regular working hours. Many support organizations demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's small granularity avoids big bills for fast repairs so you will not be forced to allow minor problems to fester.

Barracuda Backup Offsite Vaulting Network Engineer
Barracuda Backup Planning Support and Integration

Barracuda Backup is an affordable, subscription backup/restore platform for small and mid-size organizations. A Barracuda Backup deployment can incorporate a custom-designed hardware appliance manufactured by Barracuda or a software-based appliance with similar functionality but which uses your existing storage hardware. Barracuda Backup protects vital business data produced on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting support services to help your business to plan, configure, manage and troubleshoot a backup and disaster recovery solution based on Barracuda technology.

Award Winning Unified Contact center Consulting
Unified CM and Microsoft Office Setup and Support

Cisco Cisco Unified Communications Manager (Unified CM), previously branded CallManager, acts as the heart of Cisco's communications and collaboration solution. Unified CM and Cisco Unified CM Express (CME) offer an advanced IP-PBX by integrating closely with unified messaging apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's Cisco-certified consultants offer effective and budget-friendly remote and onsite expertise to assist businesses of any size to build and maintain CUCM ecosystems by providing Unified Communications Manager integration and technical support services that deliver maximum business value. Progent can help with any aspect of CUCM configuration and debugging in areas such as integrating Voice over IP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN support, installing ISR G2 routers with CUBE support, creating UCS server clustering systems for high availability, performance tuning, and integration with Microsoft Exchange Server.