Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a phone discussion with a Progent backup/recovery expert. The interview is intended to assess your company's preparedness to defend against ransomware or recover rapidly after a ransomware incident. Progent will work with you personally to gather information concerning your existing antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective security and backup environment that reduces your exposure to a ransomware attack and aligns with your company's needs.
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by tracking the health of critical assets that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT personnel and your assigned Progent engineering consultant so any looming problems can be addressed before they have a chance to disrupt your business.
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can broaden their reach, lower their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
Progent offers rapid online support from Cisco-certified CCIE networking experts. Progent's CCIE engineers can link to your network using powerful remote diagnostic tools to deliver quick and economical analysis and remediation of urgent network problems.
Microsoft Windows Server 2008 R2 offers outstanding levels of performance, security, availability, expandability, and flexibility that accelerate output of local, branch office, and mobile users. Progent's Microsoft-certified experts can provide cost-effective remote consulting, troubleshooting, and training services to help your company to design, implement, and manage Windows Server 2008 R2 in order to add significant business value to your network.
Progentís IT outsourcing support offerings for small companies feature planning Server 2003, Microsoft .NET Server, and Microsoft BackOffice environments, coordinating migrations Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and on-premises repair, resolving stubborn integration issues, and creating a company-wide security strategy. Progent can help you maximize system availability and throughput via non-stop technologies, redundant network architecture, and proactive network monitoring. Progent also offers project management assistance for large-scale upgrades and can help with requirements assessment, product inventory, bill of materials development, sourcing selection, procurement coordination, and complete documentation. Progentís IT outsourcing service also features education for office productivity programs such as Microsoft Office.
Microsoft Windows Active Directory demands significant hands-on experience to configure efficiently across a large corporation. Progentís Microsoft Premier engineers are experienced in planning, integrating, and supporting sophisticated Enterprise Active Directory projects. Progentís areas of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted AD objects, dealing with residual beta software configuration objects in production Active Directory systems, and fixing failed installations of Active Directory and Active Directory-associated applications.
Progent's Microsoft-certified consultants can assist organizations of any size to follow leading practices to set up SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; design, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist your company to upgrade from an earlier edition of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can show you how you to optimize and troubleshoot your existing SCVMM ecosystem so you get maximum business value.
Progent can help your company to design and execute a smooth transition from a UNIX-powered IT environment to a network powered by Microsoft Windows and suited for supporting Microsoft's powerful office productivity products, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and application experts can assist you to preserve your information and reduce business disruption by designing an efficient transition strategy that protects your current assets in UNIX application and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include analysis of current infrastructure, transition strategy and validation, Exchange migration support, information and application porting, and processor and storage system migration and economization.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map, monitor, reconfigure and troubleshoot their networking hardware like routers and switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always current, copies and displays the configuration information of almost all devices on your network, monitors performance, and generates notices when issues are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, locating appliances that need critical updates, or isolating performance problems.
Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to map out, track, optimize and debug their networking appliances such as routers, firewalls, and load balancers plus servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are always updated, captures and manages the configuration of almost all devices on your network, monitors performance, and generates notices when issues are discovered. By automating complex management processes, WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, finding appliances that require critical updates, or identifying the cause of performance problems.
Progentís IT outsourcing services offer budget-friendly computer consulting for medium-size companies. Whether it involves planning system infrastructure, creating an internal Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your network, or developing a web-based business solution, outsourcing your IT technical services can smooth out expenses and eliminate risks, permitting network support expenses to grow in a more linear and controlled fashion than is possible by assembling a bulky, knowledgeable in-house IT staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and highly available system foundation for your vital Windows-based business software including Windows Server 2008, Exchange Server, and SQL Server 2008.
Progentís team of Microsoft and Cisco Certified consultants average longer than a decade of hands-on professional experience, at the forefront of network support, performing a wide variety of IT projects for a large array of clients. Every Progent support professional shares a proven collection of individual best practices which are incorporated into company-wide leading practices training that Progent instills in its consulting staff. This ensures that you get not only expert technical capability, but also a support engineer with proven methods for using technical knowledge to fix real-world network problems quickly.
Progent's Microsoft-certified SQL Server 2019 experts can assist you to assess the advantages for migrating to SQL Server 2019 and can provide rapid online or on-premises access to experts in solution planning and integration, software programming, database administration, and cybersecurity.
Microsoft Dynamics GP 2010 accounting is a comprehensive business management and analytics platform that integrates information and processes across your company, communicates easily with other solutions, and connects employees, customers and suppliers regardless of time or place. Created for small to mid-size businesses, Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail, and online business services. Progent can help you install and manage a robust, protected server and network environment to support Microsoft Great Plains, and can provide experienced Great Plains consultants to help your company benefit from the full power of Dynamics GP/Great Plains 2010.
Progentís Microsoft-certified experts can provide organizations of any size consulting, technical support, and application development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise solution that utilizes web technology for intelligently connecting people, groups and data. SharePoint offers a central spot for your workers or clients to connect to, organize, distribute and interact with relevant information, documents, and applications and to interact with one another. SharePoint allows quicker and better decisions, more efficient access across groups and more economical business processes. Windows SharePoint Services join workers, customers, workgroups and projects with the information theyíve developed in a way that makes data convenient to locate, download and apply. Progent's certified SharePoint experts can assist you to manage your existing SharePoint solution or upgrade to the latest release of SharePoint.
Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Support services are provided at a significant discount from Progent's regular desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle the most problems.
Progent's ProSight portfolio of managed services are geared to provide businesses who have minimal internal IT administration and support teams with low-cost help from world-class management tools and consulting expertise. Benefits of Progent's ProSight catalog of managed services include fixed network management costs, automation of routine administrative tasks, ongoing absorption of new information technology, smooth transition from older technology to up-to-date solutions, close alignment of information technology with business goals, guidance from seasoned network consultants, and allowing management to concentrate on business issues rather than fast-evolving information technology.
Citrix has developed a comprehensive line of products that deliver advanced manageability, expandability, and performance for server virtualization and for server-based distribution of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified consultants can help your company to evaluate the strategic advantages of Citrix technology and help you plan, test, implement, troubleshoot, and support Citrix solutions.
For businesses that have a combination of Apple Mac and Windows computers, there are two basic alternatives for running Windows-only applications on a Mac: an external connection to an actual Windows computer or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to attach an Apple Mac to a networked Microsoft Windows-powered PC to use Windows applications and access system resources. Virtual PC for Mac simulates Windows on a Mac computer so you are able to use Windows programs directly. Progent's macOS and Mac OS X technology support experts can help you to manage these solutions for running Microsoft Windows software on your Macs and can also help you to assess and install third-party products for Microsoft Windows PC simulation.
Progent is structured to provide comprehensive online support for all technologies common to small company information systems and offers an array of vital, as-needed services including a part-time Chief Information Officer to offer senior-level IT design and budgeting capability, a Technical Response Center for help desk services, proactive server monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management for critical initiatives such as office moves oroperating system migrations, Cisco-certified consultants for designing fast and reliable network infrastructure, security engineers to ensure information protection and compliance, disaster recovery specialists to design and document business continuity strategies, and software programmers to create, customize, or repair mission-critical applications.
Progent's expert application designers and software developers can help your company to build enhancements to Microsoft Dynamics GP that address the unique needs of your organization without losing the benefits of Windows integration and connectivity. Progent can also provide help with a range of software development technologies that can be used to create user-interface and data integrations with Microsoft GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
Progent offers small organizations a pair of ultra-affordable network security evaluation scanning packages that provide, at a preset price, remotely administered inventory scans of your security profile which are evaluated by certified information security specialists who assess the data collected by the remote scan, present unbiased evaluations of your existing network security, and make suggestions for remediation. Progent offers two complementary network security evaluation scanning packages for external and internal security scanning that are priced to meet the budgets of small companies while delivering enterprise-quality assessments of your network's exposure to attack.
ProSight Data Protection Services provide small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables fast restoration of critical data, apps and VMs that have become unavailable or corrupted as a result of hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery specialists can deliver advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, and PCI and, whenever needed, can assist you to recover your critical data.
Progent's Citrix-certified experts can help you to design, deploy, administer, and support a virtualized Windows application delivery and management system built on Citrix XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your network infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support experts can assist you to manage and support a remote datacenter that offers high uptime, enhanced protection, and rapid recovery.
Progent's certified consultants can assist you you to evaluate the advantages of Windows Server 2008 for your company, create pilot programs and rollout plans, integrate Windows Server 2008 with your network environment and workload, educate your support personnel how to run new management tools, and deliver ongoing consulting and tech support via budget-friendly alternatives such as Help Desk service and remote technical assistance.
Progent can help your organization to utilize Cisco's infrastructure technology to create a robust foundation for your onsite, cloud-centric, or hybrid-cloud data center and improve operations in key areas including hardware utilization, security and compliance, manageability, availability, and recoverability.
Progentís IT outsourcing services offer affordable network support for mid-size businesses. Whether it includes planning system infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your system, or creating a web-based eCommerce application, outsourcing your network technical services can smooth out costs and minimize uncertainties, permitting network service budgets to increase in a more moderate and controlled fashion than is possible by assembling a large, all-purpose internal network support organization. Progentís Outsourcing White Paper and datasheets explain how Progent can help you create a protected and robust system architecture for your critical Windows-powered applications such as Windows 2008, Exchange Server 2007, and SQL Server.
Years of experience providing Microsoft support and Cisco technology consulting has enabled Progent to build an unmatched ability for supporting branch offices that need IT service with the responsiveness common to with small companies but which includes effective communications, thorough documentation, and compliance with enterprise IT standards. If your corporation has a sales office situated anywhere in or any region covered by Progent's consultants, Progent can provide a wide array of on-premises and on-line IT support services and network design expertise.
Cisco Unified Communications Manager (Unified CM), originally named CallManager, acts as the foundation of Cisco's communications and collaboration platform. Unified Communications Manager and Unified CM Express offer a location-independent IP-PBX by integrating with apps like Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's CCIE-certified consultants can deliver effective and affordable remote and on-premises support to assist organizations of any size to build and administer CUCM ecosystems by providing Cisco Unified Communications Manager integration and technical support services that add maximum productivity. Progent's consultants can help with any aspect of Unified Communications Manager setup and troubleshooting in areas that include integrating VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN support, deploying ISR routers with CUBE support, designing Cisco UCS server clustering solutions for high availability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, optimizing and fixing System Center Operations Manager solutions and can provide companies of any size advanced online or on-premises consulting support for SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or on-premises technical support to help you to remediate serious problems detected by SCOM 2012.
Progent's UNIX platform support services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise provides you with a convenient single source to help you create and maintain a protected and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's certified Windows 2000 Server consultants offer network help and IT consulting services for the entire family of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows Server 2000 integration, optimization, and troubleshooting services include system planning, deployment, project management, on-site and off-site support, Help Desk outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.
Progent's certified Windows 2003 Server consultants offer computer help and IT consulting for the complete family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Windows 2003 migration, configuration, administration, and support offerings include network design, installation, project management, on-site and remote technical support and troubleshooting, Help Desk services, expert security services, turn-key outsourcing, and cost-effective co-sourcing.
Progent's Sun Solaris platform consulting services offer small and mid-size businesses and software developers assistance with managing and supporting Solaris environments that run with Microsoft-powered technology. Progent offers your organization access to Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of expertise provides you with a convenient single consulting firm to show you how to create and manage a protected and reliable mixed-platform connectivity and communications solution that allows Solaris and Microsoft interoperability by integrating Microsoft Windows with popular variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent's Cisco CCIE-certified wireless infrastructure consultants can provide online or on-premises configuration and troubleshooting support to assist your organization to plan, configure, upgrade, tune, manage and troubleshoot Aironet Wi-Fi access point deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your wireless environment with your wired network and cloud-based resources to create a seamless enterprise connectivity foundation that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, location and setup of Aironet wireless access points to work with your specific office layout, construction, and anticipated network traffic.
Our Experts Group provides consulting in key technologies including Macintosh integration and programs; Consulting for Linux, UNIX-powered, and Sun Solaris systems; MRP, Enterprise Resource Planning, or CRM expertise; Strategic and vertical program support; Chief Information Officer, management information analyst, and project management outsourcing; Custom program design and deployment; Web, eCommerce, Electronic Data Interchange, and client information portal design and deployment; DBM support and efficiency help; Management intelligence consulting; and Telecommunications architecture consulting.
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small organization's production servers in a solution that gives the maximum level of availability and expandability and is also easy to move to any data center. ProSight Virtual Hosting services are based upon proven virtualization platforms that allow small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital equipment, infrastructure support, and IT administration while achieving enterprise-class reliability and an unmatched level of vendor independence.
VMware's NSX virtual network platform enables you to create entire networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high degree of automation independent of the physical components making up the underlying IP network. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, and non-disruptive site migration, failback and site re-protect. Site Recovery Manager also permits non-intrusive testing for site recovery, updates and fixes and can generate reports to confirm complete service recovery, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware SRM can rapidly restore the entire virtualized network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist your organization to design, deploy, test and maintain a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for piloting line-of-business applications, creating efficient system upgrade procedures, evaluating and tuning performance, designing or validating business continuity strategies, resolving compatibility issues, and building training systems for new technologies. For Progent customers who lack adequate in-house resources to configure proper pilot systems, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep critical network projects on schedule.
Progent can help you to understand the many subscription options offered with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent supports cross-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and maintain hybrid ecosystems that transparently integrate local and cloud-based products and services.
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network experts can help you to manage your legacy PIX or Cisco ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, optimize, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and dependable uptime for key applications by offering centralized, mixed-platform monitoring of physical and virtual resources deployed throughout local datacenters and private and public clouds. Progent's SCOM consulting team can provide world-class remote and onsite support to assist organizations of all sizes to plan, implement, tune, enhance and repair Operations Manager 2016 deployments. Progent can help you to migrate to SCOM 2016 from older versions or from other monitoring platforms, or combine a variety of monitoring tools into a unified IT management solution. Progent can also show you how to expand your Operations Manager 2016 scope to include resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Systems Management Server provides extra functionality for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs reduce the overall administrative expense of managing and configuring software by making it easier to install system images, control mobile devices, and run management tools. In addition to advising you about techniques to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and implement IT projects that cover areas that Feature Packs are designed to streamline. Progent's adoption and update services can lower spending and reduce business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can show you how to develop sensible procedures and standards to manage PDAs and smart portable phones so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to develop a security plan that incorporates policies, procedures and technologies to keep your IT network protected.
Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to handle problems that are within their scope, Progent can concentrate on delivering high-value skills where Progent faces few competitors. Small companies who work with familiar independent consultants or who maintain in-house IT personnel benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more robust, protected, and productive.
Progent's CISM-certified security staff can help you secure your Mac environment through expert support offerings such as running security tests, recovery from virus and worm attacks, setting up firewalls, integrating secure remote and mobile connectivity, deploying automated software for defense against viruses, spam, and malware, and creating a company-wide security strategy appropriate for the specific objectives of your business information system.
Progent has a long background providing a broad range of online IT consulting and urgent troubleshooting services to local governments and schools throughout the U.S. Progent is one of the industryís pioneers in delivering advanced online IT consulting and has provided network solutions to organizations in all 50 states. Online support saves travel costs and solves problems faster than on-premises service calls.
Les Kent has a 35-year track record of successful technology integration, corporate management, marketing, and operations. He has demonstrated a knack for developing sophisticated IT solutions while working as a system designer, application developer, project manager, implementation consultant, and troubleshooter for small businesses, start-ups, and global enterprises.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size organization's production servers in an environment that delivers the highest degree of dependability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting and management services are built on mature virtualization platforms that enable small companies with mixed- platform IT systems to save dramatically on the costs of capital equipment, infrastructure maintenance, and network administration while benefiting from world-class fault tolerance and an unprecedented level of vendor independence.
Microsoft allows you to create seamless hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange systems. This permits you to have specific mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is carried out on schedule and on budget.
Progent is committed to information transfer from Progent's consultants to customers. By educating clients to handle technical issues that are within their scope, Progent can focus on offering high-value services where Progent has little competition. Small companies who utilize familiar independent consultants or who maintain internal IT staffs benefit when Progent transfers knowledge about critical technology and tested methodologies to make their IT environments more robust, secure, and productive.
Progent's experts offer Apple macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Entourage and Exchange Server help, network protection services, and custom education. Progent can help clients to upgrade to macOS from Mac OS X or earlier editions of OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and Apple iPad management, or migrating to iCloud. For computer environments based solely on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, integrating and supporting a network infrastructure that is available, secure, fast and aligned with your organization's objectives.
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all billed services. Unlike many freelance consultants or local service organizations who provide scant documentation or specifics of services done, each service delivered by Progent is tracked by full documentation. Each Progent staff member has access to the service documentation transmitted by each consultant to every customer. The practice of detailing and archiving service records allows more effective support and eliminates a slew of common misfortunes such as when a service customer is effectively held captive to a consultant who wonít release vital service information.
Windows Server Essentials is an affordable, entry-level platform that allows small organizations to make the move from the traditional physical on-premises datacenter to the contemporary hybrid computing paradigm that combines on-premises and virtualized cloud-based resources. Progent's consultants can provide cost-effective online consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to determine the potential productivity and cost benefits of moving to Essentials and implementing a hybrid on-premises/cloud-based design for your network ecosystem. Progent can provide full-service project management support to help you design and execute an efficient migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online platforms and services. Progent can also provide as-needed consulting, troubleshooting, and customized training.
Progent's certified Windows Server 2000 consultants offer computer help and IT consulting services for the entire family of .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, optimization, and troubleshooting offerings include system design, deployment, project management, local and remote support, Help Desk outsourcing, professional security consulting, full service outsourcing, and economical co-sourcing.
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