Email Guard from Postini offers constantly updated spam and virus filtering, content filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and service firm. If your company is too small to purchase for a standard Postini license, you can still have the use of Postini’s Perimeter Management services via Progent’s E-Mail Guard antispam and virus defense service offering. Progent’s certified email security professionals can show you how to develop an email safety plan that includes spam filtering and anti-virus services and processes.
Progent can provide cost-effective remote consulting to help companies to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Glacier for value-priced long-term archiving. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, readiness evaluation, architectural design, testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you deploy cloud-centric or hybrid cloud ecosystems that efficiently integrate Amazon AWS resources. Progent can provide occasional expertise to help you to resolve technical roadblocks or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you move to the Amazon AWS platform on time and on budget.
Progent offers small and mid-size businesses expert support for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and VPN security vendors such as WatchGuard, Juniper, and Symantec. Progent can help you design a comprehensive security plan and select the right technologies from multiple vendors to achieve your security goals while staying within your budget limits.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Microsoft-certified engineers offer technical help and IT consulting expertise for Exchange Server 2003, Windows 2003 Server, and for the complete family of Microsoft server platforms. Progent's migration, integration, management, and troubleshooting services for Microsoft Exchange Server include planning, deployment, documentation, onsite and off-site technical support, Help Desk outsourcing, certified security consulting, and full-service network management outsourcing.
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, enhancing and troubleshooting SCOM solutions and can provide organizations of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also help you to import and set up SCOM 2012 management packs according to best practices for monitoring network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or on-premises technical support to help you to fix critical issues uncovered by Microsoft SCOM 2012.
Progent's certified SQL Server 2019 consultants can help your organization to evaluate the business case for upgrading to SQL Server 2019 and can deliver rapid online or onsite access to consulting experts in solution planning and integration, application development, SQL Server management, and network security.
Progent’s Microsoft certified experts offer a variety of consulting services for Dynamics GP. Microsoft Dynamics GP is an accounting and ERP solution built, like all Microsoft accounting solutions, on the expandable and popular foundation of Microsoft Windows technology. Dynamics GP provides an affordable tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to deploy and integrate, and with its segmented design you can purchase only the capability you currently require, with the ability to add users and increase capabilities in the future. Progent’s Dynamics GP/Great Plains support experts can show you how to install, customize and manage the current release of Dynamics GP or upgrade smoothly from an older release.
Progent's pricing model is to charge for online service and on-site visits per minute. As a result, you pay only for received support. Progent does not impose a more expensive rate for off-hours or priority support, and within California or in regions where Progent offers on-premises support, Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. Also, Progent imposes no service activation fee and asks no retainer for support services provided during regular business hours. Many service firms impose large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids big bills for quick solutions so you will not be tempted to allow simple problems to fester.
Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with many sites, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to assist your small business in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your information security needs without overly restricting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of ISA Server.
VMware's NSX virtual network technology allows you to build complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation regardless of the hardware making up the basic network infrastructure. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also permits non-intrusive testing for disaster recovery, updates and patches and can generate reports to confirm complete service restoration, validate SLAs and demonstrate DR compliance. When used with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the entire virtualized network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help your organization to design, configure, test and administer a disaster recovery solution powered by VMware SRM and VMware NSX.
The complexity and connectivity demands of Microsoft Windows Servers requires a network consulting team with hands-on expertise and in-depth familiarity with designing and integrating seamless, end-to-end business technology solutions. The experience of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your business goals. Progent’s consulting support can help you with planning, installing, managing, and supporting Windows Server systems that maximize the productivity of your computer network. Progent’s consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other desktop clients.
Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting to help businesses of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Progent's Microsoft Premier professionals offer expert consulting for major deployments of Microsoft Exchange 2007. Progent's experts can help you plan multi-site Exchange Server rollouts or updates and can supply onsite personnel to assist enterprises with installations of Exchange Server 2007 in the or any area covered by Progent's consultants.
Progent offers high availability load balancing support that addresses network load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery technology such as F5 Networks 3DNS. High availability load balancing vendors for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.
Progent can provide the part-time or temporary services of a seasoned CIO to offer a broad perspective to assist your company select and support network technology to meet your current situation and that can be a firm foundation for your future growth. Progent's part-time CIO services provide financial leverage to companies who want to optimize the benefits from their IT expenditures but who are unable or unwilling to take on one more high-level position to their full-time staff. Since Progent is vendor-agnostic, with a large staff of consultants certified to maintain all major operating systems and networking technologies plus a broad selection and business applications, Progent is in an ideal situation to offer objective advice along with expert technical help for developing information solutions that fit the particular requirements of your business.
Progent delivers the help of Microsoft and Cisco-Premier IT consulting professionals to show clients economical ways to help businesses optimize the benefits of Microsoft and Cisco technology. For environments that range from small offices to large corporations, Progent's expert consultants can help you improve your network's e-mail infrastructure, security, reliability, throughput, and system administration.
Key features of Microsoft Dynamics GP/Great Plains software include a modular structure that allows you to buy just the components you require, a standardized architecture based on Microsoft technologies to protect your investment and offer a tightly integrated environment, enhanced reporting capabilities that allow you to track all operations, income and expenses and sales patterns, integration with Microsoft Office to enable access to business information, the capability to process data from almost any db software or desktop application into Microsoft GP/Great Plains, plus an open design that makes it possible to create custom programs. Progent can show you how to configure and support a reliable, protected server and communications network to support Microsoft Dynamics GP, and can offer experienced GP support professionals to show you how to turn the powerful features of Dynamics GP/Great Plains business accounting software into a productive business management solution.
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size businesses to obtain an objective assessment of the overall health of their IT system. Based on some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how closely the deployment of your core infrastructure assets adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI such as a more manageable and more secure AD environment. Both versions also provide the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include simpler network management, improved compliance with data security regulations, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and restore, and less downtime.
Remote continuous network monitoring, proactive alarms, and actionable analytical reporting are crucial to preserving the proper operation of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) technology has advanced to the point that companies of all sizes can afford a degree of protection that was once limited to enterprises. Progent offers a variety Remote Monitoring and Management options available as economical services designed to assist you to detect and fix a an array of IT network issues before they can impact productivity.
In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, migration support, and one-on-one or group online training tailored to address your specific requirements. Progent's experts also can help you build and maintain a protected, robust network foundation to support your ERP, MRP and accounting solutions.
Remote management cards give IT managers complete control of a server without the need for a personal presence. Using these server management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to design, deploy, and support a high-availability company network that incorporates remote management cards and Progent can use these remote management cards to deliver low-cost remote technical assistance. Progent has experience with a variety of remote management cards such as Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.
E-Mail Guard by Postini offers constantly upgraded spam and virus filtering, data filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and support specialist. If your company is too small to qualify for a standard Postini license, you can still get access to Postini’s Perimeter Manager services through Progent’s E-Mail Guard spam filtering and antivirus service program. Progent’s certified e-mail security professionals can help you develop an email protection plan that includes antispam and anti-virus technologies and policies.
Progent’s Microsoft-certified consultants offer companies of any size consulting, troubleshooting, and application development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that uses web-based technology for efficiently connecting people, groups and data. Microsoft SharePoint offers a common spot for your workers or customers to connect to, manage, distribute and manipulate relevant information, files, and software and to interact with other people. SharePoint enables faster and more intelligent decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the knowledge they’ve developed in a manner that makes data convenient to find, download and re-use. Progent's SharePoint consultants can assist you to manage your existing SharePoint solution or migrate to the latest release of SharePoint.
Office 365 Exchange Online lets you utilize cloud-based servers, mailboxes and other Exchange components to lower hardware expense and management overhead. You can configure Exchange Online to run all your Exchange mailboxes, or you can run a hybrid solution that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable remote support to help your organizations to evaluate the potential advantages of Office 365 Exchange Online, plan a network topology that fits your functional requirements and IT budget, implement an efficient move from your existing Exchange system to one that incorporates Office 365 Exchange Online, train your management team and users, and deliver ongoing consulting and troubleshooting.
Progent's UNIX platform consulting services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise offers you a convenient one-stop consulting firm to help you build and manage a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to design a disaster recovery solution based on Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using low-cost hardware, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, economical creation of a failover cluster quorum witness.
Altaro VM Backup software offers small businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud-hosted environments and also supports low-cost cloud backup to Azure Block Blob storage. Top features include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for minimizing your exposure to data loss, military-grade encryption, granular recovery options for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and vCenter for handling larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is an Altaro partner and offers a broad range of consulting services to help you to plan, deploy, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.
Microsoft supports seamless hybrid ecosystems that combine Office 365 Exchange Online and local Exchange systems. This allows you to have certain mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can provide as-needed support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 solution is carried out on schedule and within budget.
Microsoft allows you to create transparent hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange systems. This permits you to have some Exchange mailboxes located on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help your organization with any phase of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is completed on schedule and within budget.
Nagios and MRTG are powerful, free monitoring tools that run on the Linux OS and can be deployed to analyze UNIX networks, MS Windows networks, or mixed-OS systems in which the Linux OS and Windows run side by side. Nagios allows system support engineers to monitor system services such as POP3, HTTP, SSH, and NNTP. MRTG allows you to graph the bandwidth through SNMP-enabled network devices including processors, routers, and switches. Progent's network monitoring consultants can help you use both these tools to streamline and repair your computer network.
Progent's certified database consultants offer small and midsize businesses online support for popular RDBMS platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting support available from Progent include installation and configuration, application architecture and coding, administration support, synchronization strategies, storage management, performance optimization, migration, security and compliance, backup and recovery systems, problem solving, and webinar training.
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 10 years of work in Microsoft integration, ensures you success in identifying the version and set up of Windows 2003 Server that matches best with your company's goals. Progent can also help you with designing, deploying, managing and supporting powerful IT applications based on Windows Server, and can assist your migration from Windows 2000 Server or Microsoft Windows NT.
Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching customers to resolve technical issues that are within their scope, Progent is able to focus on delivering high-value services where Progent has little competition. Mid-size businesses who utilize familiar independent service providers or who employ in-house support staffs benefit when Progent passes on knowledge about critical technology and tested processes to make their networks more reliable, secure, and efficient.
DoubleTake/Carbonite Software publishes a family of products intended to deliver small and midsize companies a range of affordable alternatives for backing up and recovering business-critical workloads including Exchange Server, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning experts have extensive backgrounds integrating DoubleTake/Carbonite products into small business IT systems to create an advanced level of fault tolerance and business continuity capability at a budget-friendly cost.
Microsoft has made a strong effort to enable transparent hybrid networks that combine Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of designing, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is completed on schedule and within budget.
Progent is committed to knowledge transfer from Progent's support experts to clients. By educating customers to deal with problems that are within their comfort zone, Progent can focus on providing hard-to-find services where Progent has few competitors. Small businesses who utilize familiar freelance service providers or who employ internal IT personnel benefit when Progent transfers knowledge about new technology and proven methodologies to make their IT environments more reliable, protected, and productive.
Windows Server 2008 R2 offers outstanding levels of performance, protection, availability, scalability, and flexibility that improve productivity of local, branch office, and mobile users. Progent's Microsoft-certified experts can deliver cost-effective remote engineering, troubleshooting, and education services to help you to design, execute, and maintain Microsoft Windows Server 2008 R2 in order to add significant strategic value to your network.
Progent can provide affordable remote assistance to assist you to design, configure, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for quick tasks to help you through specific technical bottlenecks or major engagements to help you finish business-critical initiatives on time and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you build or support a resilient, secure and efficient infrastructure that is best suited to your mode of computing. Progent also offers remote and onsite training to help manage and use your iPhones and iPads in a safe, team-oriented environment that optimizes the strategic value of your information system.
Progent's Cisco Meraki wireless access point experts offer online and onsite support to assist organizations of all sizes to design, deploy, maintain, expand or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to configure and support Meraki-based wireless infrastructure for sites that range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology including Catalyst and Nexus switches, ASR routers and firewalls to create a seamless ecosystem that provides the same access, performance, security, manageability and uptime for wired and Wi-Fi users irrespective of their location or computing device.
Progent's Microsoft-certified engineers offer in-depth expertise in deploying, using and debugging all versions of Project Server and can provide a broad variety of cost-effective online consulting services based on industry best practices to assist organizations of any size to get all the advantages of this leading project management solution. Services offered by Progent include solution planning, installation and migration, setting up secure collaboration among local and offsite users, network optimization, and specialized online training.
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and test a repeatable runbook for recovering applications and services rapidly following a breakdown. SRM supports centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, upgrades and patches and can generate reports to verify complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help your organization to design, configure, test and manage a DR system based on VMware Site Recovery Manager.
Progent uses a sophisticated support reporting system that records and formats complete documentation for all billed support activities. Unlike some independent consultants or local support firms who offer minimal documentation or specifics of tasks done, every service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the support documentation sent by each staff member to every customer. The practice of detailing and organizing support activity allows more efficient service and eliminates a variety of typical problems such as when a support customer is effectively held hostage to a consultant who won’t release vital service information.
Progent can provide the support of certified engineers and seasoned database application programmers, database administrators, project managers, Cisco-certified network engineers, business continuity planning specialists, and data security consultants to assist you to evaluate the potential advantages of Microsoft SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and define a cost-effective and safe network infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Progent provides support services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and manage a WatchGuard Firewall/VPN appliance that fits your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewall solutions.
Progent offers the support of an accredited engineer with an extensive background integrating technology from the major telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to design, configure, upgrade, or maintain a telepresence environment that preserves your investment and maximizes the business value of your IT network. Progent also offers the expertise of network infrastructure engineers able to help businesses of all sizes to build and troubleshoot a communications network that delivers the speed, reliability, protection, and expandability you need to support your telepresence solution.
Progent's ProSight family of managed IT services are geared to offer organizations who have minimal in-house network support staffs with affordable help from enterprise-class management platforms and technical expertise. Advantages of the ProSight line of managed IT services include predictable IT maintenance costs, smart automation of common administrative tasks, continual absorption of the latest technology, smooth transition from older systems to up-to-date solutions, close alignment of information technology with strategic objectives, access to veteran network consultants, and freeing up management to concentrate on business issues rather than fast-evolving computer technology.