Computer Network Support for Medium-size Companies
Database Development, Administration, and Troubleshooting Support:
SQL Server, Oracle, MySQL, and Office Access
Additional Topics of Interest
CISSP Certified Security Systems Engineer Consult
CISSP-ISSEP Security Professional
Progent's CISSP-certified network security experts can help businesses of any size with any facet of information system security. Progent can implement efficient cybersecurity solutions that protect a small business from modern threats or Progent can design, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that support local, online, and mobile clients sharing IT resources spread over multiple physical datacenters and public and private clouds.
Microsoft Teams disaster recovery Engineers
Top Microsoft Teams and Cisco Unified Communications Consultant
Progent can help you to design a migration to Microsoft Teams from Skype for Business Online and configure, administer, and debug a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Email Content Filtering Security Audits
Network Security Test Trend Micro
For smaller businesses, computer security and information assurance and compliance can be too complex to master but too dangerous to overlook. The largest largest institutions have been breached, and the top cloud services have on occasion been knocked out. It looks as though there's nowhere to hide. Progent has made it affordable for small and midsize organizations to implement critical IT security tasks successfully by providing the advantage of billed time to the nearest minute without any minimum billing for online support. You have access to a world-class computer consultant to provide precisely the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help your business with any level of network security including security audits, virus screening and recovery, spam and email content filtering, email data loss protection, compliance reporting, and designing a complete security strategy.
Support Services Entourage and Exchange
Exchange and Apple Mac Technology Consulting
Exchange Servers and Apple Mac computers can work together efficiently. Progent's Apple and Microsoft certified experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with teammates who run Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can coexist, enabling Mac users to receive and transmit email, search the GAL, copy addresses, synchronize calendars, and alert fellow workers to meetings via your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that LDAP and Outlook Web Access are enabled. Progent also offers specialized one-on-one Entourage training.
Avaddon ransomware recovery Consultancy
Conti ransomware recovery Consulting Services
Progent's seasoned ransomware recovery experts can help you to rebuild a network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Google Cloud Kubernetes Technology Professional
Consult Google Cloud Linux
Progent offers affordable online and onsite support to assist companies to move any portion of their critical IT infrastructure to Google Cloud Platform services. This can save time and hardware costs and allow the use of Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.
Professional SQL Server 2012 Monitoring
SQL Server 2012 xVelocity IT Consultants
Progent can provide the support of certified engineers and experienced software programmers, DBAs, project managers, network infrastructure engineers, business continuity planning specialists, and security professionals to help your business to assess the likely advantages of SQL Server 2012 for your business, set up test systems at your site or at Progent's test lab, design and carry out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from other database platforms, and define a cost-effective and secure IT infrastructure that lets you maximize the business benefit of SQL Server 2012.
Work at Home Remote Consulting
Technical Support Services At Home Workforce
Progent has 20 years of experience assisting small and medium-size companies to design, install, tune, manage, and debug IT networks that incorporate an at-home workforce.
Specialist Lync Server 2013 PSTN Gateway
Consultant Services Lync Server 2013 disaster recovery
Lync Server 2013, renamed Skype for Business, allows organizations of all sizes to build a manageable and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing style with IM, real-time presence, web conferencing with app sharing and whiteboard, and both IP-based and PSTN calling across a broad range of desktop and handheld clients. Progent's Microsoft-certified Lync 2013 experts and network architects can help your company to assess the business benefits of Lync Server 2013, create an on-premises, cloud-resident (via Lync Online) or hybrid topology appropriate for your current and long-term goals, deploy Lync Server 2013 in a way that expedites your ROI, and deliver custom online and onsite training to your IT team and users. Progent has in-depth expertise in key components of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync 2013 with popular Microsoft Office and Microsoft 365 applications including Outlook and PowerPoint.
Support and Setup Fortinet FortiManager
Fortinet 900 Series Firewalls Consultant Services
Fortinet next-generation firewalls are leaders in offering top throughput for encrypted data inspection. Progent's Fortinet firewall consultants can assist you to configure your Fortinet FortiGate firewalls to safeguard your IT resources at the network perimeter, within the data center, at branch locations, and at the cloud edge.
24/7/365 Windows Server 2025 High Availability On-site Support
Setup and Support Windows 2025
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Stealth Penetration Testing Technical Support
Security Penetration Testing Security Evaluation
Stealth penetration checking is a key part of any overall IT system security strategy. Progent's security experts can run extensive penetration checks without the awareness of your company's internal network support staff. Stealth penetration checking uncovers whether existing security defense systems such as intrusion detection alerts and event log monitoring are properly set up and consistently monitored. Progent can provide ongoing autonomous penetration testing to define your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, stolen credentials, overlooked patches, and unsound product defaults can be combined by threat actors into the multi-front attacks common to modern variants of ransomware.
Windows 11 Wigets Integration Support
Microsoft Windows 11 Upgrade Troubleshoot
Progent's Windows 11 consulting experts can provide an array of services to support Windows 11 such as cloud and hybrid solutions, mobile device management, at-home workforce access, data and identity security, streamlined deployment, and Call Center support.
Windows Server 2019 System Insights Remote Support
Windows Server 2019 LEDBAT Outsourcing
Progent's certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in scale, performance, manageability, virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and Linux support.
Lync Server 2013 and iPhone Technology Professional
Lync Server 2013 Mirrored Back End Servers Consulting
Microsoft Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional PSTN calling. Lync Server 2010 can extend the capability of Exchange, SharePoint Server and Office desktop or Microsoft 365 and streamlines administration via integration with Windows AD. Lync 2010 can also reduce expenses by eliminating VoIP hardware and subscription services, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified unified communications experts can provide online and onsite support to assist your company to manage and troubleshoot your current Lync 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product family. Progent can also help you to plan and carry out a smooth Skype for Business upgrade.
Outsourcing IT Windows 8.1 Client Hyper-V
Online Troubleshooting Windows 8.1 Work Folders
Progent's Microsoft-certified experts can deliver a range of consulting services to help organizations of all sizes to install, administer, and support environments that incorporate workstations, laptops, tablets, or smartphones powered by Windows 8.1. For enterprise customers, Progent's experienced project managers can help set up test labs to assess Microsoft Windows 8.1 and plan and implement Windows 8.1 deployment projects based on leading practices.
County Government Exchange Consultant
Top Ranked Local Government Exchange Consultants
Progent has a long background delivering a full-spectrum of online network consulting and urgent repair services to local governments and schools across the United States. Progent is one of the pioneers in delivering expert remote IT support and has delivered network solutions to organizations in every state. Online support eliminates travel expenses and resolves issues faster than on-premises support.
Exchange 2010 Upgrade Engineer
Exchange Server Upgrade Professional
Progent offers expert support for each step of your Microsoft Exchange 2010 migration including outsourced or co-sourced project management, site prep, project design and documentation, specification of all new software licenses and equipment required, recommended sourcing, system verification at client site or at Progent's test lab, setting up temporary coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the previous system, and training for customer's support group and end users.
Email Anti-fraud Intelligence Consulting Services
ProSight Email Denial of Service Protection Professional
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide web-based management and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's ProSight Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further level of analysis for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.
Apple Mac and Windows Remote Consulting
Mac and Windows Active Directory IT Consulting
Progent's support experts in Apple OS X and Microsoft Windows technology can help you combine Apple Macintosh and Windows computers into seamless environments with full sharing and collaboration functionality. Allowing efficient co-existence among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and experience with Apple Macintosh and Microsoft products. Progent's experience in Microsoft and Macintosh consulting makes it possible to offer expert support to companies that rely on these platforms to keep their competitive advantage. Progent's consultants can also assist you to interface Apple's iPhones and iPads with your Windows environment.
VPN Online Troubleshooting
Cisco Virtual Private Network Technical Consultant
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company deploy and maintain Cisco's security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to administer and offer the versatility to evolve with your growing business requirements. Progent's Cisco-Certified network experts support Cisco's comprehensive family of hardware and software aimed at preventing data theft, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can help you deploy Cisco products to get safe access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control foundation for user authentication, authorization, and accounting from an easy-to-use Web interface.
Professionals Enterprise hybrid cloud integration
Enterprise hybrid cloud Consulting
Progent offers expert online support to help businesses integrate their IT infrastructure with popular public clouds including Azure and Amazon AWS. Progent can help your IT team to plan and administer cost-effective environments that support Windows and Linux systems and apps in both cloud-centric solutions or in hybrid architectures that utilize local IT assets along with public clouds. To assist you to incorporate public clouds with physical datacenters, Progent offers a variety of cloud migration services that include Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 20 years of experience providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud integration projects quickly and affordably.
24/7 Services Documentation Setup and Support
Support and Setup Service Reporting
Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or small service organizations who offer minimal documentation or specifics of services done, each service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the support documentation transmitted by each consultant to each customer. The practice of documenting and archiving support activity results in more efficient service and eliminates a variety of typical problems such as when a support customer is effectively held hostage to a consultant who refuses to release the keys to the kingdom.
On Demand IT Staff Augmentation On-site Technical Support
Microsoft and Cisco Temporary IT Staffing Support Services
Progent's short-term staff augmentation services enable organizations to meet the need for network support personnel without incurring the expense and delays associated with identifying and hiring reliable technical help and without increasing your full-time head count.
Largest Microsoft Expert System Center 2007 Configuration Manager Computer Consultants
24/7 SCCM 2007 Software Inventory Online Consulting
Progent can assist your organization to maintain System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve security, and boost worker output by ensuring that critical applications stay current, tracking product licenses, and monitoring resource usage profiles so you can make smart purchasing decisions. Once you are set to upgrade your SCCM 2007 change management solution, Progent can help you to plan and implement an efficient migration to System Center 2012 Configuration Manager.
Engineers MetroCluster Switch Integration
NetApp MetroCluster Design Consultant
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with continual replication to provide fast, zero RPO disaster recovery (DR) between sites that are up to 185 miles apart. Progent's team of veteran network experts can help your business to design, configure, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can make sure you follow best practices for installing your MetroCluster solution by providing guidance with procedures such as assigning disk pools and shelf IDs, determining plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a configuration replication network, and testing your DR solution to prove compliance with industry standards and government mandates.
Learn FaceTime
Train Apple Final Cut Pro
Progent's Apple Mac consultants can promote the creative aspect of Macintosh environments by offering help services and education in imaging, sound, and motion video. Progent's consultants can provide expertise in a range of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production studio.
Cisco Security Consulting Firms
Cisco Management Security Consulting
Progent offers fast online access to Cisco-certified CCIE network infrastructure experts. Progent's CCIE engineers can link to your environment using advanced remote diagnostic utilities to deliver quick and economical troubleshooting and remediation of critical network infrastructure problems.
Microsoft Access application programming Specialist
Microsoft Access report formatting Integration Companies
Progent can provide affordable online consulting services for all releases of Microsoft Office Access including Access desktop and Access Web App and offers expert support for application development, database migration, performance optimization, report design, and troubleshooting. Progent also can provide tailored webinar training for Office Access development and database administration.
Fully Redundant Internet Network Information Technology Consulting
Microsoft Windows 2003 Cluster Server Consultants
Progent's Disaster Recovery/Business Continuity specialists offer in-depth experience assisting small businesses to minimize network downtime by providing affordable remote consulting services for disaster recovery/business continuity planning, fault-tolerant network design, data backup and restore solutions, and transparent maintenance. Progent's business continuity experts can help your company to develop and validate a sensible business continuity plan that matches your business goals and IT budget. Progent's disaster recovery specialists can assist you to architect, deploy, and support fault-tolerant technologies such as redundant Internet connectivity, virtualization, fail-over clustering, network load balancing, continual off-site backup, and multi-location hot backup centers.
Support Exchange SE Data Loss Prevention
24 Hour Exchange SE Office 365 Integration Computer Consultants
Progent can help you in any phase of your migration to Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability (HA) infrastructure for a local, cloud-based or hybrid environment; moving mailboxes; planning and configuring Hyper-V; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients.
Microsoft Access desktop Reports
Office Access Training
Progent offers affordable online support for all releases of Microsoft Access including Access desktop and Access Web App and offers expert support for Access application development, database conversion, performance optimization, report design, and troubleshooting. Progent also offers tailored online training for Office Access programming and DBA services.
Barracuda Networks F900B Series Firewall Security Contractor
Barracuda Networks F-Series Firewalls Security Company
Barracuda's budget-friendly CloudGen Firewall devices offer web filtering, safe remote connectivity, SSL VPN, high-security SD-WAN, and modern Zero-Trust protection with centrally managed and monitored services across your entire enterprise including on-premises, cloud, and hybrid deployment architectures. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent has the depth of skill to serve as your go-to resource for technical guidance, administration, education, and security consulting.
24/7 ISSAP Certified Consultant
ISSAP Forensics Services
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification as a result of rigorous examination and extensive experience with information security design. ISSAP consultants have comprehensive understanding of access management mechanisms and methodologies, phone system and network security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security experts can assist your business with all aspects of secure network architecture.
Exchange 2007 Technology Consulting Services
Exchange 2007 Edge Server Support Services
Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity disruption, reduces long-term service demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-site upgrades, Progent has the experience to complete your project rapidly and affordably. Progent's Exchange Server 2007 help, repair, and consulting offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Exchange 2007 Server.
Support Services ASA Firewalls
Cisco ASA and VMware Remote Support
Progent's Cisco-certified CCIE network engineers can help you to manage your legacy PIX 500 or ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, configure, tune, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
Android and Skype for Business integration Online Troubleshooting
Support and Help Android DNS
Progent's seasoned team of network consultants and application experts have years of background delivering remote and on-premises support for organizations of any size who want to integrate Android phones into their information networks so that mobile clients can communicate and collaborate while on the go. Progent offers the breadth of know-how to resolve technical issues that span multiple manufacturers and that represent a combination of older and current information technology. Progent offers affordable remote expertise to assist you with any aspect of designing, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed support to help you to resolve especially challenging IT issues, or Progent can provide comprehensive project management services to help you complete strategic IT initiatives on time and on budget. Progent can help with local, cloud-centric, or hybrid network environments and can provide expertise with all major operating systems, applications, management tools and network infrastructure. Progent also offers customized group or one-on-one training to help you manage and operate Android phones to maximize their business value.
Solaris Consult
UNIX Engineer
Progent's Solaris family consulting services offer small companies and developers help with managing and supporting Solaris systems that run with Microsoft-based networks. Progent offers your organization contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad array of experience provides you with a convenient one-stop consulting firm to show you how to create and maintain a protected and robust mixed-platform connectivity and communications solution that supports Solaris and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
MSP360 Backup Online Consulting
Online Troubleshooting MSP360 Ultimate Backup
Progent can assist you to create, implement and administer a backupup/restore solution built around MSP360 Backup technology to protect your IT assets hosted on any leading public cloud. Progent can provide monitoring and remote management to protect against data loss resulting from user miscues, software errors, ill-intentioned insiders, and malware assaults like ransomware.
Cisco ASA and VMware Information Technology Consulting
ASA 5500-X Firewall with Firepower On-site Support
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can assist you to maintain your existing PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, integrate, tune, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Windows 2000 Network Consultant
Windows 2000 Server Support and Setup
Progent's Microsoft-certified Windows Server 2000 experts offer computer support and information technology consulting services for the entire line of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Microsoft Windows 2000 Server integration, optimization, and support offerings include network planning, installation, documentation, on-site and remote technical support, Help Desk outsourcing, expert security analysis, turn-key outsourcing, and cost-effective co-sourcing.
Help Desk Process Remote Consulting
Online Technical Support Cisco Help Desk
The Contact Center service delivery model adopted by Progent's Technical Response Center gives small and midsize companies an efficient alternative to dependence on independent service individuals by offering extensive technical knowledge accessible to numerous support groups, optional 24x7 access to urgent assistance, escalation capability to world-class experts for solving the most difficult problems, service consistency and reliability, prompt follow-up overseen by veteran service managers, a selection of convenient mechanisms for initiating support jobs, plus excellent process visibility made possible by trouble ticket updates and accessible via a web portal.
LockBit ransomware recovery Consultants
ransomware removal and restore Consulting
Progent's experienced ransomware recovery consultants can help your business to reconstruct a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
24-Hour Intune Network Consulting
Mobile Device Management Network Consulting
Progent's Microsoft-certified Intune consultants can help your organization to understand the business value of adopting Intune for administering your web-facing mobile devices including notebooks, smartphones, and tablets powered by Windows, Apple iOS, and Google Android. Progent can assist you to define security policies, plan and deploy test systems to confirm the benefits of Microsoft Intune for your network, deploy Intune across your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and troubleshoot your Microsoft Intune deployment.
SCOM 2012 Cloud Monitoring Integration Services
System Center Management Packs Remote Technical Support
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, optimizing and troubleshooting System Center Operations Manager environments and offer organizations of any size expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for SCOM 2012 servers that delivers the performance and resilience needed to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also assist you to import and customize SCOM 2012 management packs based on industry best practices for monitoring network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver fast online or on-premises troubleshooting to assist you to fix serious problems uncovered by System Center 2012 Operations Manager.
Engineer Infor SyteLine CloudSuite Upgrade from SyteLine 6 to CloudSuite 9
Infor SyteLine CloudSuite Amazon AWS Integration Consulting Services
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates more than 25 years of experience helping manufacturing, distribution and service companies to manage supply chains and improve the efficiency of critical processes in order to bring products to market quickly and meet customer schedules dependably. Progent offers the skills of an ERP specialist with over two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises consulting that can range from as-needed guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, CPQ, web site integration, technical support, ETL, Excel and SQL integration, disaster recovery planning, and database administration.
Infor SyteLine CloudSuite Database Tuning Consulting
Infor SyteLine CloudSuite Installation Specialists
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies more than 25 years of background assisting manufacturing and service organizations to simplify supply chains and improve the efficiency of key processes to get products to market fast and adhere to customer schedules consistently. Progent can provide the skills of an ERP consultant with more than 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite services that spans from as-needed advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, CPQ, web site integration, technical support, ETL, Microsoft 365 integration, training, and database administration.
WatchGuard Firebox T25 Firewall Security Company
WatchGuard Firebox M470 Firewall Cybersecurity Contractors
Progent provides support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.
Extended Service Desk Consulting
Co-managed Help Desk Remote Troubleshooting
Progent's Network Call Center Outsourcing Services for desktop technical support are designed especially for small businesses who need fast access to a Help Desk Call Center with expert phone support and effective escalation capability but who must work within a limited network support budget. Key features of Progent's Help Desk Outsourcing Services are Helpdesk Support, Optional Remote Access Provisioning, Initial System Assessment, Problem Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Software Recommendation and Integration.
On-site Technical Support Help Desk Process
Professional Network Support Help Desk
The Contact Center service delivery structure used by Progent's Technical Response Center gives small and midsize companies an effective option to dependence on freelance service individuals by offering broad expertise shared by numerous support groups, optional round-the-clock access to urgent assistance, escalation capability to top-level engineers for handling even the most intractable issues, service consistency and dependability, quick follow through overseen by veteran service managers, a choice of convenient techniques for requesting support tasks, and a high level of progress visibility enabled by trouble ticket tracking and accessible via a web-based portal.
24/7/365 Flexential Tampa Internet Data Center Consultancy
Flexential Colocation Center Specialist
Progent utilizes the Flexential Tampa data center primarily to provide private cloud hosting. Progent maintains a group of network experts based in the Tampa area, and Progent can also provide online support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and veteran disaster recover preparedness consultants. Progent can also help your business to design and implement a move to the Flexential facility with services like planning system architecture, specifying hardware components, system setup and testing, debugging, setting up online management, and educating your IT support team.
Integrated Services Routers Online Consulting
ASR 1000 Router On-site Technical Support
Cisco has developed an extensive array of routers including routers designed to provide the protection, performance, and reliability required by customers ranging from small businesses to global enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and system uptime. Progent can show you how to choose and integrate Cisco routers to build a solid foundation for your IT system and to make it easy to expand as you support new users, start new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide expertise in a range of routers based on the Cisco IOS platform, including Cisco's 800 series of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Routers.
Sodinokibi ransomware hot line Professional
Services Ryuk ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to halt the progress of an active ransomware attack. Call 800-462-8800
Co-managed Call Center IT Services
Co-managed Support Desk Remote Consulting
Progent's Computer Contact Center Outsourcing Services for desktop support are designed specifically for small organizations who require immediate access to a Help Desk Call Center with professional telephone support and full escalation capability but who must work within a limited network support budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Phone Support, Secure Remote Access Provisioning, System Assessment, Problem Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Helpdesk Software Selection and Integration.
Consultant Services ransomware cryptoworm recovery
Emergency DopplePaymer ransomware recovery Consulting Services
Progent's proven ransomware recovery experts can assist you to reconstruct a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Meraki Wireless AP Help and Support
Cisco Certified Expert Specialists Meraki MR84 Access Point
Progent's Cisco-certified Wi-Fi networking experts offer remote and on-premises consulting and support services to assist you to design, configure, manage, tune, and debug Wi-Fi deployments that incorporate Cisco's Meraki access points. Progent's experts can also assist you to plan and implement hybrid environments that integrate local and cloud-based resources and that provide easy access, enhanced protection, unified management, and dependable operation for all your mobile and desktop endpoints.
Microsoft Teams with Office 365 Engineer
Services Microsoft Teams work from home
Progent can help your organization to design an upgrade to Teams from Skype for Business Online and configure, manage, and debug a cloud-based or mixed implementation of Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Aironet Access Point Management IT Consulting
Aironet 1500 Access Point Online Support Services
Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide online or on-premises configuration and debugging services to help you to design, implement, upgrade, optimize, administer and troubleshoot Aironet wireless access point deployments of any size or topology. Progent's Cisco wireless controller experts can also assist you to integrate your wireless environment with your wired network infrastructure and cloud-based resources to build a seamless enterprise-wide connectivity solution that is easy to administer and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet wireless access points to accommodate your unique office design, building structure, and anticipated network traffic.
Office Excel for Mac Classes
Trainer Office Entourage for Mac
Progent offers one-on-one education designed for individuals who wish to expand their knowledge of the macOS and OS X operating system, Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual online training for Mac application software.
Professionals ransomware cryptoworm recovery
Consulting Services Sodinokibi ransomware recovery
Progent's seasoned ransomware recovery consultants can assist your business to rebuild a network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Windows and Solaris Consultant
Immediate UNIX, Windows Professional
Progent's UNIX family consulting experts provide small and mid-size businesses and software developers help with administering and supporting UNIX, Linux or Solaris environments that run with Microsoft-powered networks. Progent offers your business access to UNIX experts, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise offers you an easy single consulting firm to show you how to build and manage a secure and reliable mixed-platform network and communications solution that supports UNIX and Microsoft interoperability by combining Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
wi-fi controller Support Outsourcing
Wave 2 Wi-Fi controller Specialists
Cisco's Catalyst Wi-Fi controllers streamline the management of wireless networks by unifying the configuration and control of Wi-Fi access points, tuning Wi-Fi performance by reducing the effect of radio frequency congestion, enhancing Wi-Fi uptime with fast auto-failover, and strengthening security by detecting threats and analyzing traffic content based on user type and location. Progent can help your business to configure Cisco Wi-Fi controller appliances to manage wireless networks of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's latest Wi-Fi controller technology.
On-site Technical Support Meraki and Catalyst Switch
Meraki Switch Redundancy Computer Consultant
Cisco's Meraki family of access and distribution switches are designed for sites ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants offer affordable online consulting to help you to design and implement a productive network architecture based on Meraki switches, simplify network administration with Meraki's cloud-based management tools, define policies to ensure security and compliance, create and test a disaster recovery plan, and troubleshoot issues associated with any facet of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a unified networking solution.
Integration SharePoint 2016 and OneDrive for Business
SharePoint 2016 Workflow Manager Information Technology Consulting
Progent's Microsoft-certified SharePoint consultants offer economical online and on-premises consulting expertise, application development, and troubleshooting support for organizations of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
SharePoint Consulting Services
24 Hour SharePoint Server Network Consulting
Progent's Microsoft-certified experts can provide companies of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web technology for intelligently coordinating people, teams and data. SharePoint provides a common location for your workers or clients to access, manage, distribute and interact with relevant information, files, and applications and to interact with other people. SharePoint allows quicker and more intelligent decisions, more efficient sharing across groups and more economical business processes. Windows SharePoint Services connect workers, customers, workgroups and projects with the data they've developed in a manner that makes data easy to find, download and apply. Progent's SharePoint consultants can help your organization to manage your current SharePoint solution or migrate to the latest version of SharePoint.
.NET Linux Coding
Microsoft Experts .NET Web Application Programming Company
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to build or modernize .NET apps quickly and affordably.
Exchange 2013 Collaboration Support Services
Immediate Exchange 2013 Server Technology Consulting
Microsoft Exchange Server 2013 includes significant enhancements to the capabilities of its predecessor Exchange 2010 and delivers powerful new features as well as a redesigned structure. These enhancements favorably impact key facets of IT including ease of administration, availability, security, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can help you understand the possible advantages of migrating to Exchange Server 2013, design a cost-effective validation and deployment plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online consulting and support and management for Microsoft Exchange Server 2013.
Consult ISSAP Certified Security Architecture
Security Architecture Consultant
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification as a result of thorough examination and significant work with network security architecture. ISSAP consultants possess comprehensive understanding of access management systems and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, BCP and DRP, and physical security integration. Progent's ISSAP-premier security experts can assist your company with all aspects of architecture security.
Network Consultant ProSight DPS ECHO Hybrid Cloud Backup Services
Consultancy Remote Data Backup and Restore Services
ProSight ECHO Data Protection Services from Progent offer small and medium-sized organizations a low-cost end-to-end solution for cloud backup/disaster recovery. ProSight DPS automates and monitors your backup activities and allows rapid recovery of critical files, applications and VMs that have become lost or damaged as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-premises storage device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class support to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your critical data.
Microsoft Dynamics NAV Support and Setup
Microsoft Certified Technical Support Services Navision and Dynamics NAV
Progent offers online and on-premises installation, upgrade, application development, BI reporting for Dynamics Business Central/Navision.
Fedora Linux Technical Support Services
Redhat Linux Online Troubleshooting
If you are developing UNIX or Linux software on a network that has Microsoft Windows-based servers, PCs, and office applications, Progent can provide full-service network support outsourcing that frees you to concentrate on your area of high-value know-how while avoiding the continual distraction of managing your business network. By using smart network monitoring and by providing remote and on-site assistance when your company needs it, Progent represents an affordable alternative for managing an information system that features high availability, security, and performance. Progent's UNIX/Linux developer assistance services include full-service information technology outsourcing, virtual server infrastructure, online and on-site service and troubleshooting, network monitoring, and Contact Center outsourcing.
Consultant Services Linux, Windows
Specialist Linux with Windows
If your business computer system combines Linux technology technology with Windows, Progent can assist you to integrate your IT resources into a cohesive environment that allows all your operating systems to run side by side for simple management, seamless dataflow, high availability, superior performance, and tight security. Progent's Linux and MS Windows coexistence support services include network infrastructure integration and service, consulting for Windows services for UNIX, online server monitoring and management, online technical help and repair, in-person technical support, and Helpdesk support.
Offsite Workforce Remote Technical Support
Telecommuter Solutions Online Technical Support
Progent has 20 years of background helping small and medium-size companies to design, implement, optimize, administer, and troubleshoot IT networks that incorporate teleworkers.
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