Additional Topics of Interest

On-site Technical Support CRISC Risk Identification
On-site Technical Support CRISC Cybersecurity

Progent's disaster recovery support and business continuity engineers can help you create a disaster recovery plan to prepare for an IT network disaster. Progent can help you develop a comprehensive disaster recovery plan that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized engineers can also show you how to create an affordable, high-availability system architecture that takes into account availability issues covering a broad range of network technologies and procedures.

24 Hour ASA and PIX Firewalls Online Technical Support
ASA Firewalls Computer Consultants

Progent's Cisco-certified CCIE network engineers can help you to manage your legacy PIX or Cisco ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, configure, optimize, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services

Engineers desktop and application virtualization
Citrix XenDesktop desktop virtualization Specialist

For desktop virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop consultant who can help your company to plan a XenDesktop solution that improves the business value of your information system; integrate XenDesktop technology with your servers, user computers, and peripherals; upgrade your existing desktop virtualization software to current versions of XenDesktop; and provide advanced online technical support. Progent can also instruct your IT staff to adhere to industry leading practices to maintain your XenDesktop solution efficiently.

Exchange 2013 Collaboration Computer Consultant
Microsoft Exchange Technical Support

Microsoft Exchange Server 2013 includes significant improvements to the capabilities of Microsoft Exchange 2010 and delivers important new features as well as a revamped structure. These enhancements favorably impact key facets of IT like manageability, high availability (HA), security and compliance, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you understand the potential business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and deployment strategy, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable online support and management for Exchange Server 2013.

System Center 2016 Technical Consultant
After Hours System Center 2016 Security Remote Support

Small to middle size companies can now enjoy all the benefits of System Center Operations Manager 2007 and also have fast access to Progentís Microsoft Certified IT support professionals. With Progent's affordably priced network service programs, small businesses can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent supports Operations Manager to provide small business networks enterprise-class reliability, protection, and performance.

Offsite BDR Services Remote Support Services
Outsourcing Offsite Managed Data Backup/Recovery Services

ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows fast restoration of vital files, apps and virtual machines that have become lost or damaged due to hardware breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery specialists can deliver world-class support to configure ProSight DPS to be compliant with regulatory standards like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to recover your business-critical information.

Biggest Desktop IT Consulting Company
Desktop Technology Outsourced IT Management Services

Progent can deliver a wide array of economical remote and on-premises support services to assist you to configure, manage, and troubleshoot desktops and handhelds based on Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.

Remote Troubleshooting Windows Server 2012 R2 Security
Consultancy Windows Server 2012R2 Cloud

Progent's Microsoft-certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and migration plans, optimize your network for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT support team, create a corporate-wide security strategy, streamline network administration, assist with application development, and generate and test a disaster recovery/business continuity plan.

Online Technical Support Windows Mobile
Windows Mobile Specialists

Progentís professionals provide expertise in multiple technologies relevant to mobile networking such as system topology, wireless data synchronization, wireless protection, wireless e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile application programming. Progent's Microsoft certified professionals can save your company time and expense by applying their wireless experience to help you choose and integrate mobile connectivity technologies that fit the needs of your company. Progent can also optimize your network infrastructure so that mobile appliances perform more reliably.

Microsoft Exchange 2016 Migration Consulting
Exchange Server 2016 Upgrade Planning Computer Engineer

Progent can help your business in any and all facets of your migration to Microsoft Exchange 2016 including planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines, mailbox databases and log files; setting up hardware load balancing for high-availability CAS services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Specialist Virtual Call Desk
Specialist Extended Call Desk

Progent's Microsoft and Cisco authorized Consultants provide three ways to help medium-size and large companies create an efficient and successful internal Computer Support Help Desk Call Center. Progent's consulting services include ROI evaluation, process study and improvement, executive reporting, education of internal personnel, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help businesses analyze the numerous top level Help Desk application programs on the market and decide which packages might be too expensive, miss key functions, or align badly with your company's corporate culture. Progent also offers temporary staffing for businesses who want to augment their internal Help Desk team for occasional tasks or to fill in for vacationing or indisposed personnel.

Online Consulting Work from Home Security
Offsite Workforce Cybersecurity Help and Support

Progent can help small and medium-size companies to implement endpoint security protection solutions and provide mitigation expertise to support at-home workers.

Engineer Hyper-V 3.0 Virtual Server
Network Engineer Windows Server 2012 R2 Hyper-V

Progent's Microsoft-certified consultants can help you analyze the possible benefits of Hyper-V-based server virtualization for your company, conduct test implementations to validate Hyper-V's operation with your production applications, evaluate your network architecture for smooth performance with virtual server solutions, assist you in upgrading to Windows Server 2008 and setting up Hyper-V, train your IT staff to monitor and administer Hyper-V, provide expert consulting help for enhancing the protection of your virtual servers, design and validate business continuity procedures that maximize network uptime, and deliver continuing consulting and technical support including affordable online troubleshooting and comprehensive Help Desk services.

Windows 2008 Cluster Server Network Consulting
Microsoft Windows 2008 Cluster Server Help and Support

The server cluster feature set incorporated into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 is radically re-engineered to simplify the deployment, setup, and management of clusters that provide greater levels of system availability, protection, efficiency, and versatility. New or improved capabilities include automated cluster verification, easier configuration and installation, unified cluster administration, redesigned cluster infrastructure for increased availability, hardened security and quorum models, elimination of failure points, greater disk and RAM capacity, and enhancements for multi-site clusters. Progent's consultants can assist your company assess the business benefits of failover clusters, design and execute an installation, train your network support personnel to manage your failover clusters, provide continuing consulting and support services, and create and validate a business continuity procedure.