Network Outsourcing for Midsize Companies
RDBMS Development, Administration, and Troubleshooting Services:
SQL Server, Oracle, MySQL, and MS Access
Additional Topics of Interest
Technology Consulting Services Microsoft Operations Manager
System Center MOM Consultant Services
Progent's Microsoft-certified consulting experts have over a decade of background planning, implementing, enhancing and repairing System Center Operations Manager solutions and can provide companies of all sizes advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also assist you to import and customize SCOM 2012 management packs based on best practices for monitoring network fabric as well as both Microsoft and third-party applications and services. In addition, Progent can provide fast remote or on-premises technical support to assist you to fix serious issues detected by System Center 2012 Operations Manager.
Consultant Services SQL Server 2017 and Windows Server 2012 R2
SQL Server 2017 Migration Help and Support
Progent's certified SQL Server 2017 experts can help your organization to plan and carry out a cost-effective migration from your existing SQL Server environment to SQL Server 2017.
Microsoft Windows Server 2008 R2 Engineers
Professional Windows 2008 R2
Microsoft Windows Server 2008 is a major step forward in making IT networks more protected and fault tolerant, simpler to virtualize and manage, higher performing, and able to provide a better environment for web publishing. Progent can assist your company get the most from the enhancements built into Microsoft Windows Server 2008 by providing certified consulting, tech support, education, temporary staffing, network monitoring, and security engineering services.
ProSight Reporting Network Infrastructure Management Troubleshooting
Remote ProSight Reporting ConnectWise Automate Technical Support Services
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BlackBerry Exchange Computer Consultant
Remote Consulting BlackBerry Wireless
Progent offers the services of RIM BlackBerry-premier consultants who can assist small companies to design, manage, and troubleshoot BlackBerry solutions affordably and successfully, doing away with the need for an in-house BlackBerry expert and reducing the cost and distraction of supporting a mobile workforce. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-premier consultants, Cisco CCIE-certified engineers, and CISA and CISM-certified security engineers. This breadth of knowledge, combined with Progent's proven online support model, provides small and mid-size companies an efficient solution for incorporating BlackBerry devices and software seamlessly into their information system.
Specialists Active Directory Domain Services
MCSE Expert Certified Remote Consulting Azure AD Connect
Progent's consultants can assist you to plan and implement an efficient move from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid system that uses Azure AD DS and Azure AD Connect to centralize identity and access management across on-premises and Azure assets.
Lync Server 2013 video conferencing Professionals
Professional Microsoft Lync Presence
Progent's Microsoft consultants can help your company to evaluate the benefits of Microsoft Lync Server 2010 for your business and can help you to plan and carry out an installation of Lync Server that centralizes the management of Instant Messaging and Presence and increases the output of your office staff, telecommuters, and smartphone users. Progent's consultant's can in addition help your company to perform a smooth upgrade to Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Lync Server with Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how to run Lync Server to enhance the team-computing capabilities of MS Office programs, and offer training and ongoing support for Microsoft Lync and other Microsoft technologies.
Integration Companies Amazon EC2 mobility
Programming Company Amazon enterprise hybrid cloud solutions
Progent can provide affordable remote support to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security and compliance.
ProSight IT asset documentation management Services
Services ProSight certificate expiration management
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and protect data about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can save up to 50% of time spent searching for critical information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you're making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.
Illinois Integration Consultant
Largest Small Business IT Consultant Alaska
If your business does not require urgent online help but expects to require assistance with your information system in the near future, you can conserve time and money and ensure that the right expertise will be available when you want it by contacting a Progent sales specialist and registering as a customer. For details, phone 800-993-9400 or send email to information@progent.com.
Intune Setup and Support
Intune IT Consultant
Progent's Intune consultants can help your company to understand the strategic value of adopting Intune for administering your mobile computers including laptops, phones, and tablets powered by Windows, iOS, and Android. Progent's Intune consultants can help your company to define policies, plan and deploy pilot systems to confirm the benefits of Microsoft Intune for your network, deploy Intune across your enterprise, combine Intune with SCCM for unified change management, and troubleshoot your Microsoft Intune solution.
Local Government Cisco Consult
24x7 County Government Consult
Progent has a long background delivering a full-spectrum of remote IT consulting and emergency repair services to local governments and schools throughout the U.S. Progent is one of the industry's pioneers in delivering expert remote IT support and has delivered network solutions to organizations in every state. Online support eliminates travel costs and solves problems faster than on-premises support.
Meraki MX68 router Technical Consultant
Computer Consulting Edge Routers
Cisco has developed a full array of routers including routers designed to deliver the protection, performance, and reliability required by organizations from small offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system uptime. Progent can show you how to choose and configure Cisco routers to establish a solid infrastructure for your network and to make it easy to grow as you add new users, open new offices, deploy new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS operating system, such as the Cisco 800 series of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Series Routers.
Dynamics GP Great Plains Accounting Computer Consultant
Help and Support Dynamics GP/Great Plains Features
Progent's Microsoft certified consultants offer a range of support services for Dynamics GP. Dynamics GP is an accounting and business analysis solution based, like all Microsoft accounting tools, on the expandable and popular platform of Windows technology. Dynamics GP offers an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and integrate, and with its modular design you are able to license only the functions you currently need, with the option to expand clients and increase functionality in the future. Progent's Dynamics GP/Great Plains support engineers can show you how to install, configure and administer the current version of Microsoft Dynamics GP or migrate efficiently from an older release.
An index of content::
Azure Resource Manager Engineer
Microsoft Professional Azure and SharePoint integration
Progent can help you with every stage of Azure cloud migration including requirements analysis, readiness assessment, solution architecture, pre-production testing, deployment, centralized management, performance tuning, license controls, disaster recovery preparedness, security planning, and compliance validation. Progent can help your IT staff to set up and troubleshoot firewalls and VPN connections so your clients can securely connect to Azure resources, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft technologies to work in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist your organization to set up a hybrid cloud ecosystem that seamlessly integrates on-premises datacenters with Azure services.
Small Office Information Technology Installation Service
Immediate Small Business Technology Consultant
For small companies interested in Progent's IT outsourcing, design expertise, or technical support offerings, phone 800-993-9400 or send email to information@progent.com.
Urgent Ransomware Recovery Preparedness Check Consultants
Consulting Ransomware Recovery Preparedness Audit
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to get an objective evaluation of the health of their IT system. Based on a selection of the top remote monitoring and management tools available, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a more manageable and more secure AD environment. Both versions also provide the long-term benefits of advanced remote network monitoring and management technology. These benefits can include lower-cost management, better compliance with data security requirements, higher utilization of network resources, faster troubleshooting, more dependable backup and recovery, and less downtime.
Juniper SSG Series Gateway Security Contractor
Juniper SSG140 Router Security Firms
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Router One-On-One Training
Training Router
Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to resolve technical issues that are within their comfort zone, Progent can focus on offering high-value services where Progent faces few competitors. Mid-size companies who utilize familiar independent consultants or who employ in-house support staffs benefit when Progent passes on information about critical technology and proven processes to make their IT environments more robust, secure, and efficient.
Microsoft Certified Partner Network Consultant Wyoming
Kentucky On-site Technical Support
If your business does not need urgent remote help but you think you will require assistance with your network in the near future, you can save time and money and guarantee that the appropriate expertise will be available when you require it by contacting a Progent sales specialist and registering as a customer. For more information, call 800-993-9400 or send email to information@progent.com.
Cisco Network Management Solution Provider
Network Management Technical Support Firm
Progent's Cisco-Premier network management engineers can show you how to use Cisco's management tools alongside a variety of powerful third-party applications to build a comprehensive network management solution to keep your environment operating smoothly, conserve limited resources, guard your data, revive quickly from hardware breakdown or malicious assaults, and enable you to add or reassign network resources intelligently and affordably as your business grows.
Software Consulting Firm Microsoft Certified
Certified Microsoft Partner Computer Consultant
Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the top customer satisfaction and are afforded the tightest working relationship with Microsoft. The knowledge, skills, and dedication needed to achieve the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your business better solutions for your information network.
Cisco Certified Internetwork Expert (CCIE Security) On-site Support
Network Support Consultants MCSD
Progent offers customers access to consultants who have earned some of the IT industry's most prestigious credentials. Progent thinks that customers have the right to know that their IT support consultants have accredited training as well as extensive practical experience so that Progent's customers can engage Progent's support with trust. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) brings priority for significantly better vendor help than is offered to non-certified service providers, allowing Progent to deliver clients a better level of IT service. In other cases, major credentials such as CISSP or ISSEP for IT security can aid corporate clients to show compliance with regulatory requirements by engaging the assistance of accredited industry professionals.
VMware GSX Server Technology Professional
VMware vCloud Suite Consultancy
Progent offers the support of a certified VMware VCDX consultant to help your organization design, deploy, manage and repair VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, cloud environments, or hybrid deployments. Progent can provide advanced expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud used for managing private and public cloud and hybrid cloud solutions that deliver high availability, data security, and disaster recovery.
Meraki Air Marshal Support Services
Network Consultants Meraki MR30H Access Point
Progent's Meraki wireless access point experts provide remote and onsite support to assist businesses of all sizes to plan, install, manage, expand or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to set up and manage Cisco's Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products including switches, routers and firewalls to create a seamless network infrastructure that delivers identical connectivity, performance, security compliance, manageability and uptime for wired and wireless clients irrespective of their mobility or computing device.
24x7x365 Amazon AWS instances Coder
Amazon Web Services hybrid cloud solutions Reports
Progent can provide cost-effective remote support to assist businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design, testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.
Postini Small Business Subscription
Support and Help Anti-Spam
E-Mail Guard is Progent's economical antispam and anti-virus solution that offers small companies world-class defense from spam, viruses, directory harvesting, and other varieties of email-borne assaults on computer networks. E-Mail Guard is built on Postini's Perimeter Manager, a full library of web-based anti-spam and antivirus services that stop email attacks before they can penetrate the company firewall. Perimeter Manager also allows administrators monitor and manage their e-mail application, regardless of server platform, hardware type, or geographic location.
Professional Windows Server 2016 Virtual Machine Load Balancing
Windows Server 2016 Cluster Operating System Rolling Upgrade Online Help
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting to assist organizations of all sizes to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Biggest SharePoint Server Specialist
Open Now Office SharePoint Server 2010 Computer Consulting
Progent's Microsoft-certified consultants can provide organizations of any size consulting, troubleshooting, and development services for SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web-based technology for efficiently connecting people, groups and data. SharePoint provides a central spot for your employees or customers to access, organize, distribute and manipulate useful data, documents, and applications and to communicate with other people. Microsoft SharePoint enables quicker and more intelligent decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services connect workers, customers, teams and projects with the data they've created in a manner that makes data easy to locate, download and apply. Progent's certified SharePoint consultants can help your organization to manage your existing SharePoint environment or upgrade to the latest version of SharePoint Server or to SharePoint Online.
Computer Consultants Hornetsecurity Altaro M365 SharePoint Backup
Hornetsecurity Altaro M365 OneDrive Backup Engineer
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Microsoft Exchange 2007 Engineer
Configuration Exchange 2007
Progent's expert support team can show you how to design and implement a smooth in-place Microsoft Exchange 2007 migration plan that avoids productivity downtime, reduces ongoing service requirements, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the knowledge and experience to complete your move quickly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and design services include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server that are best aligned to your business needs.
SharePoint Online Online Help
Information Technology Consulting SharePoint 2013 Web Parts
Progent has been delivering SharePoint support since the initial product was released over a decade ago, and Progent has the breadth and depth of technical knowledge to assist organizations of any size to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that bring significant business value to your IT investment. Progent's Microsoft-certified consultants can assist your company to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; determine if an on-premises, online or hybrid deployment is best suited for your organization; and pick the most appropriate version of SharePoint 2013 for your applications. Progent offers comprehensive project management support or can assist in specific tasks associated with your SharePoint 2013 deployment.
Apple OS X and macOS Consulting
Macintosh Computer Engineer
Progent's experts offer Mac users a variety of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and email help, network protection services, and one-on-one training. Progent can assist clients to migrate to macOS from OS X or other earlier versions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent can also help your business with Apple iPhone support and iPad management, or migrating to iCloud. For business networks built solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, integrating and maintaining a network environment that is available, safe, fast and able to achieve your company's objectives.
Microsoft Live Communications Server Consultant Services
Expert Microsoft Certified Consultants Live Communications Server 2007
MS Communications Server provides Instant Messaging and presence in a scalable, enterprise-grade package featuring advanced security, seamless integration with other Microsoft products, an expandable, industry-standard development platform, and support for regulatory requirements such as HIPAA, SOX, and GLB. The product allows lower costs and elevated operational efficiencies, enhanced individual output, and better IP security. Microsoft Communications Server has been replaced by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts offer remote and onsite support and troubleshooting help for your Office Communications Server 2007 environment and can assist your organization to assess the advantages of migrating to Skype for Business. Progent can also assist you to plan and carry out a smooth upgrade that will add significant strategic value to your information network
24/7/365 Linux Online Professional
Solaris Remote Professional
Progent provides national remote technical support and consulting services for businesses that run Sun Solaris environments or whose information systems feature a mix of Solaris and Microsoft Windows products. Remote technical support provides maximum leverage for your IT dollar by extending user efficiency and limiting the time charged for computer repair services. Sophisticated online support tools and experienced technicians and consultants allow Progent to solve most IT problems without squandering time and money by traveling to your location. In the vast majority of cases your IT issues can be remediated over the phone or via a mix of telephone help and online network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISA certified security specialists to help with the most challenging system problems.
System Consulting Network Architecture
Enterprise Security Solution Providers
For large businesses, Progent can supplement in-house network support groups by providing extensive background in deploying key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server help. For the national or worldwide businesses with branches, Progent can act as a seamless local supplement of corporate network management. Progent's enterprise support services include corporate-wide security, remote branch office support, system design, Sarbanes Oxley conformance, project planning, and top-level service for multiple location network environments powered by Enterprise Windows 2003. Progent can provide field consultants and specialists to assist with a campus move or office move, or a network designer to assist with setting up or using an Internet Data Center or co-location site.
FreeBSD Tech Consulting
CCIE Certified OpenBSD Engineers
Progent's UNIX platform consulting services offer small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience provides you with a convenient single consulting firm to help you create and maintain a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Mandrake.
Help and Support SQL Server
Consultant Microsoft SQL Server
SQL Server 2005 offers powerful, familiar tools to computer experts and information workers, lessening the difficulty of creating, integrating, managing, and accessing company information and analytical programs on platforms ranging from handheld devices to corporate information networks. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and broad knowledge in designing and deploying data-driven, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
24-7 Altaro 365 Total Backup Configuration
Hornetsecurity Altaro M365 Mailbox Backup Support and Setup
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Hornetsecurity Altaro VM Backup and vSphere Consultants
Hornetsecurity Altaro VM Backup Disaster Recovery Support Outsourcing
Altaro VM Backup software offers small and mid-size organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also supports cost-effective cloud backup to Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as short as five minutes for reducing your Recovery Point Objective, advanced encryption, granular restore capability for specific files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for vCenter for managing large-scale environments, and support for Microsoft Volume Shadow Copy Service to back up online VMs with zero downtime. Progent is a certified Altaro partner and offers a wide range of consulting services to assist you to plan, deploy, manage and troubleshoot a backup/restore system based on Altaro VM Backup.
ProSight ECHO Managed Cloud Backup Services Network Consultant
ProSight DPS ECHO Cloud Backup Services Support and Integration
ProSight Data Protection Services ECHO offer small and medium-sized organizations a low cost and fully managed service for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows fast recovery of vital data, apps and virtual machines that have become lost or corrupted as a result of component failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can provide advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical data.
Microsoft Exchange Consultant
Microsoft Exchange 2007 Consult
Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity downtime, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-location upgrades, Progent offers the background to complete your move rapidly and affordably. Progent's Microsoft Exchange 2007 support, repair, and consulting services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange 2007 Server.
Professionals Ransomware Protection
Consultants Small Business Managed IT services
Progent's ProSight portfolio of managed services are designed to provide organizations who maintain small in-house network support staffs with low-cost access to world-class management tools and technical expertise. Benefits of Progent's ProSight catalog of managed services include predictable IT management expenses, smart automation of routine administrative processes, continual adoption of new information technology, smooth transition from older systems to modern solutions, improved fit between computer technology with strategic objectives, guidance from seasoned IT experts, and allowing management to concentrate on business instead of ever-changing computer technology.
Internal Network Security Scan Engineers
Internal Security Scan Specialists
Progent offers small organizations a pair of low-cost security inventory scanning packages that provide, for a preset price, remotely managed scans of your network security profile which are evaluated by professional information security specialists who interpret the results of the remote scan, deliver objective summaries of your existing security vulnerability, and offer recommendations for enhancements. Progent offers two non-overlapping network security evaluation packages for external and internal security testing that are priced to meet the budgetary realities of small companies while providing enterprise-quality assessments of your network's exposure to attack.
Extended Call Center Online Help
Computer Consultants Extended Call Desk
Progent's Computer Help Desk Outsourcing Services for PC desktop technical support are intended especially for small businesses who require fast availability of a Help Desk Service Center with professional telephone support and full escalation options but who have to work within a restricted IT budget. Key components of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Support, Secure Remote Access Provisioning, System Assessment, Problem Escalation, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Applications Selection and Integration.
Custom Software Development Group
Database DBA IT Consultant
Progent's team of expert programmers, database designers, and program management consultants can assist large businesses to complete development programs for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to veteran program managers for high-level planning and project co-ordination or Progent can help customers fill in expertise gaps by offering relational database architects and software programmers skilled in building RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to integrate SharePoint with other applications such as Microsoft SQL and Excel to create data-driven intranets and web portals. Progent also offers expertise with multiple web development tools and can assist clients to build, enhance, repair, or migrate web-based applications to take advantage of the latest advances in web technology.
Computer Support Consultant Network Management
Network Management Outsourced IT Services
Progent's Cisco-Certified network consultants can help you to use Cisco's management utilities alongside a selection of specialized third-party products to create a complete network management solution in order to keep your network operating reliably, fully utilize expensive resources, guard your data, revive quickly from hardware breakdown or deliberate attacks, and enable you to add or reassign network resources sensibly and economically as your company grows.
Microsoft Dynamics NAV Consulting
Remote Support Microsoft Dynamics Business Central
Progent offers online and on-premises deployment, migration, programming, training for Dynamics 365 Business Central/NAV.
Wi-Fi Management Consulting Services
Wireless Security Support and Setup
Progent's Wireless Consulting Services provide a convenient, economical option for companies of any size to configure, manage, monitor and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Router Knowledge Transfer
Microsoft Certified Windows One-On-One Training
Progent is committed to knowledge transfer from Progent's support experts to customers. By educating customers to resolve problems that are within their comfort zone, Progent can concentrate on offering hard-to-find skills where Progent has few competitors. Mid-size businesses who work with familiar freelance service providers or who employ internal support staffs benefit when Progent passes on information about new technology and tested methodologies to make their networks more reliable, protected, and efficient.
Dynamics GP Enterprise Reporting Coding
Professional Dynamics GP FRx
Microsoft Dynamics GP/Great Plains software offers analysis and reporting features that allow you to monitor all business processes, sales and spending, and market patterns with built-in drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting support services can enable you to create reports that let you analyze your business more thoroughly, converting raw data into valuable management information. Progent can enhance your reporting and business analysis by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to offer specialized business application development and web commerce applications that work seamlessly with Microsoft Dynamics GP/Great Plains.
Top Rated Ransomware Recovery Preparedness Audit Professional
Ransomware Recovery Preparedness Assessment Professional
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to get an unbiased assessment of the overall health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure assets adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a cleaner and safer AD implementation. Both options also offer the ongoing advantages of state-of-the-art remote network monitoring and management technology. These benefits can include easier network management, better compliance with information security standards, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and restore, and increased uptime.
Whitepaper IT Co-sourcing
IT Outsourcing Advantages White Paper
Progent's IT outsourcing services provide budget-friendly computer support for mid-size organizations. Whether it includes designing network architecture, creating an in-house Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your network, or building an on-line eCommerce solution, outsourcing your IT engineering services can reduce costs and eliminate uncertainties, permitting network support expenses to grow in a more linear and manageable manner than is possible by assembling a large, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and flyers tell you how Progent can help you create a secure and robust network foundation for your vital Windows-based applications such as Windows 2008, Exchange Server, and Microsoft SQL Server 2008.
Automated Desktop Management Technology Consulting
Computer Consulting ProSight Windows Desktop Management
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network running at peak levels by checking the state of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT staff and your assigned Progent consultant so all potential issues can be resolved before they have a chance to impact productivity.
Hyper-V Specialist
Hyper-V 3.0 Virtual Server Specialist
Progent's Microsoft-certified consultants can assist you to analyze the possible benefits of Hyper-V-based virtualization for your business, perform test implementations to verify Hyper-V's compatibility with your line-of-business applications, evaluate your network architecture for smooth operation with virtualization solutions, help you in migrating to Windows Server 2008 and setting up Windows Hyper-V, educate your network management personnel to track and manage Hyper-V, provide expert consulting help for improving the protection of your virtual servers, establish and test business continuity processes that maximize system uptime, and deliver ongoing consulting and maintenance including low-cost remote repair and turn-key Help Desk services.
Information Technology Consulting wireless IP phones and Aironet APs
wireless IP phone integration Consultant Services
Progent's Cisco Wi-Fi IP phone configuration experts can provide online and on-premises assistance to help you build and maintain a Cisco Wi-Fi IP phone deployment by providing services that range from debugging the configuration of an IP phone or AP to offering project management outsourcing or co-sourcing services for updating the wireless architecture of a campus.
Consultant ISA 2004 Server
Microsoft Proxy Server Consultant Services
Progent's Microsoft certified consultants provide small and medium sized businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain a full featured application-layer aware firewall that can protect your business network from attack by external and internal sources. Forefront TMG and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many threats that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your IT security through expert design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified consultants can help you to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront Threat Management Gateway.
Co-Location Network Consultants
Data Center Integration
Progent's data center support services are designed for businesses with equipment located at IDCs or data center co-location hosting sites and requiring timely on-site help at the colocation site as well as off-site help from Microsoft and Cisco Certified professionals. Progent offers a full range of IDC and data center and co-location support services such as system topology analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and communications networking, development and installation of fault tolerant configurations, architecting and deploying layered security structures, firewall integration and support, designing load balancing solutions, and creating fault tolerant server and storage cluster configurations.
24-7 Setup Consultancy Services Envisioning Phase: Requirements Definition
Developing Phase: Pilots Small Business Specialist
When conducting consulting projects for corporate clients, Progent follows a structured approach based on specified milestones in order to meet budgetary, timing and engineering targets while reducing business disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures derived from the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, pilots, design adjustments, and expert implementation. All phases are recorded to make available a detailed description of IT services performed and to assist in ongoing system support.
Upgrade Consultants Solaris-Windows
Sun Solaris Migration Consultants
Progent can help you to plan and execute an efficient migration from a Sun Solaris-powered IT environment to a network based on MS Windows and capable of supporting Microsoft's powerful office productivity software, business applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and software development specialists can show you how to preserve your information and reduce productivity discontinuity by developing an efficient migration strategy that protects your existing investments in Sun Solaris application and infrastructure. UNIX-to-Windows migration consulting services offered by Progent include analysis of current environment, migration planning and testing, Exchange migration services, data and application software transition, and server and mass storage migration and consolidation.
Network Help Consultant Rates
Consultant Hourly Cost Support Consultants
Progent's pricing policy is to charge for phone support and in-person help by the minute. Consequently, you are charged exclusively for received services. Progent does not demand a more expensive rate for off-hours or priority service, and inside California or in areas where Progent offers on-premises support, Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. Also, Progent applies no startup fee and asks no monthly commitment for support services provided during normal working hours. Many support organizations demand substantial minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big invoices for fast repairs so you will not be forced to allow less critical problems to stay unaddressed.
Setup and Support Windows Server 2012R2 Multitenancy
Windows Server 2012 R2 Online Support
Progent's certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test systems and rollout strategies, optimize your network for on-premises, multi-site, cloud-based, and hybrid datacenters, train your IT management staff, create a corporate-wide security strategy, streamline network management, help with application development, and generate and validate a DR/BC plan.
24-Hour BlackBerry BPS Specialists
BlackBerry Redirector Services
Progent offers the support of RIM BlackBerry-certified professionals who can assist small organizations to plan, administer, and repair BlackBerry solutions affordably and successfully, eliminating the need for an in-house BlackBerry expert and reducing the cost and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISSP and CISM-certified security engineers. This breadth of expertise, in conjunction with Progent's efficient remote service delivery model, offers small businesses an efficient solution for incorporating BlackBerry technology productively into their information network.
SQL Server 2012 AlwaysOn Specialist
SQL Server 2012 Migration Remote Support
Progent can provide the support of Microsoft-certified engineers as well as experienced database application developers, database administrators, project management experts, Cisco-certified network engineers, business continuity specialists, and data security consultants to help you to assess the likely benefits of Microsoft SQL Server 2012 for your organization, set up test environments at your site or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and define an efficient and safe IT infrastructure that helps you maximize the business benefit of SQL Server 2012.
Microsoft Dynamics Business Central Consulting
Dynamics Business Central Applications Consultant
Microsoft Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides SMBs a single platform for financials, inventory, operations, project management, procurement, sales and marketing, supply chain, and advanced analytics. Progent's Dynamics Business Central/NAV consultants can assist your organization to manage your legacy Dynamics NAV system or migrate efficiently to a cloud-based, onsite, or hybrid deployment model.
Online Consulting Microsoft Windows 2008 R2
Microsoft Certified Windows Server 2008 R2 Outsourcing
Windows Server 2008 represents a major step forward in making information systems more protected and available, easier to virtualize and manage, faster, and able to offer an improved environment for web hosting and development. Progent can help your company benefit fully from the enhancements incorporated into Windows Server 2008 by providing certified consulting, support, training, staffing, network monitoring, and security engineering expertise.
.NET Framework Contract Programmer
.NET Visual Studio Development
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development environment and are able to build or update .NET apps quickly and at low cost.
Akron Canton Microsoft Dynamics GP System Update Engineer
Microsoft Dynamics GP System Update Technology Professional Summit County Ohio
Progent has delivered support for Dynamics GP and Great Plains ERP software for nearly two decades and Progent has provided integration, customization, training, and troubleshooting services since the product's debut. Progent can provide in-depth expertise for upgrading out of date Dynamics GP/Great Plains deployments. Progent can help your business to plan, test, and implement an efficient migration from a an outdated version to the latest release of Dynamics GP.
SCCM Site Hierarchy Configuration
Technical Support Services SCCM and Windows 10
System Center Configuration Manager automates application and device provisioning across multiple sites, centralizes compliance settings control, inventories network resources, guards against company data leakage, provides health monitoring, allows safe end-user self service, and offers a common control mechanism for managing mixed-OS networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration specialists can help you with any aspect of designing, installing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid networks.
Progent Management Remote Support
Progent Management Network Consulting Firm
Progent's management team includes seasoned veterans with decades of background delivering computer consulting, troubleshooting, and long-term information system planning to businesses ranging in size from startups to global enterprises. Great service requires great people, and Progent is proud to have assembled a management team that can provide businesses with the top service value in the industry.
Microsoft Windows Server 2008 R2 Technology Professional
Online Support Services Windows Server 2008 Hyper-VI
Windows Server 2008 is an important step forward in making IT systems more protected and available, easier to virtualize and administer, higher performing, and able to provide an improved environment for web hosting and development. Progent can assist your company benefit fully from the enhancements built into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, technical support, education, staffing, monitoring, and security engineering expertise.
Configuration Microsoft Software Update Services
Microsoft Software Update Services Support Outsourcing
Microsoft Windows SUS allows network administrators to install and track the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft SUS, network support personnel can fully and easily manage the distribution of updates that are published through Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial setup of Microsoft Software Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring client's workstations, defining the Group Policy parameters, and making sure your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container that makes sense for your network environment.
Ekahau Wi-Fi Site Survey and Design Remote Support Services
Largest Ekahau Wi-Fi Site Validation Computer Consultant
Progent's Ekahau-certified Wi-Fi site design experts can assist your business to design, install, enhance, manage and troubleshoot a Wi-Fi network adapted to your building. Progent can provide remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF measurement, Ekahau Analyzer for debugging RF problems, and Ekahau Insights for tracking the performance of multiple Wi-Fi networks.
System Pilot Testing Lab Consultancy
Disaster Recovery Test Lab Technology Professional
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, developing cost-effective system upgrade procedures, assessing and tuning performance, designing or verifying disaster recovery solutions, resolving compatibility issues, and establishing training systems for the latest technologies. For Progent clients without sufficient internal resources to assemble proper pilot environments, the lab reduces capital costs and technical risk while keeping vital network initiatives on schedule.
Specialists Internet Service Provider Selection
Internet Access Specialist
Progent offers access to the cost-effective support of remote Internet connectivity consultants to assist your company to evaluate or update your ISP services so your Internet connectivity solution aligns with your business requirements. Services provided by Progent's engineers include evaluation of your current bandwidth use, vendor and service plan analysis and ordering, network provisioning, and managing a smooth move to a different carrier and/or service arrangement. Provisioning can include optimizing existing routers and deploying additional ones, setting up firewalls, and upgrading fault-tolerant BGP architectures.
VoIP Online Support
Voice Over IP Phones Remote Support
Progent's Cisco certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
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