Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager and also have fast access to Progent's Microsoft certified IT support experts. With Progent's affordably priced network service packages, mid-size businesses can choose a simple co-sourcing package based on Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to provide small business networks enterprise-class reliability, protection and performance.
Progent's certified SQL Server 2017 consultants can help you to plan and implement a smooth migration from your current SQL Server environment to SQL Server 2017.
Progent's accredited cybersecurity consultants can conduct security reviews of enterprise-wide security to validate your organization's cybersecurity profile adherence to key international security standards. Progent offers ongoing managed services for security monitoring and response, on-demand company-wide security reviews, and targeted security evaluations for critical areas of cybersecurity like Active Directory or cloud applications. Progent's accredited security engineers can also conduct extensive information security assessments to validate your organization's compliance with recognized industry security standards including HIPAA, NIST, and ISO 17799.
Besides offering access to Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Microsoft Dynamics AX ERP Software, Dynamics NAV, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, management help, upgrade assistance, and 1-on-1 or group webinar training tailored to address your particular needs. Progent's experts also can help you integrate and maintain a secure, robust server and communications infrastructure to support your ERP, MRP and accounting solutions.
Progent provides national online phone support and consulting services for businesses who operate environments based on variants of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft technology. Remote network consulting offers optimum return for your information technology budget by extending client productivity and shortening the time charged for computer repair services. Sophisticated remote support tools and experienced technicians and consultants allow Progent to solve most network problems without wasting time and money by going to your site. In the vast majority of situations your network issues can be remediated by telephone or through a combination of telephone help and online network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISA premier security specialists to help with the toughest system problems.
Progent's Microsoft-certified experts can provide companies of all sizes consulting, troubleshooting, and development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web technology for efficiently coordinating people, teams and information. Microsoft SharePoint Server provides a common location for your workers or customers to access, organize, share and manipulate relevant data, documents, and software and to interact with one another. SharePoint enables faster and better decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the data they've created in a manner that makes data convenient to locate, retrieve and apply. Progent's SharePoint experts can help your organization to support your existing SharePoint ecosystem or migrate to the current release of SharePoint.
Progent's experienced Cisco network security consultants offer expert PIX and ASA Firewall consulting support including infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home offices to scalable enterprise-level products, Cisco PIX and ASA Firewalls offer a high level of protection, performance, and excellent availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, minimizing possible OS-specific security gaps.
Microsoft Windows SUS allows information technology administrators to deploy and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, IT personnel can completely and effortlessly manage the installation of updates that are published through Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial setup of Microsoft Software Update Services such as designing the Microsoft Software Update Services deployment, configuring user's computers, defining the Group Policy parameters, and ensuring your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your network environment.
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that incorporates AI software and advanced services to provide comprehensive endpoint detection and response (EDR).
Progent can assist your organization to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from an older device and application management platform or assist you to modify your current SCCM 2012 environment to support your evolving IT needs. In addition, Progent can help you to build an infrastructure that fully supports SCCM 2012 by delivering expertise with associated Microsoft platforms including Active Directory Domain Services, SQL SSRS, and Internet Information Services.
Progent's Cisco-certified CCIE network experts can assist your business to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone expertise, and CUCM/CallManager software expertise.
Progent's certified SQL Server developers and database administrators offer remote consulting to help organizations of all sizes to create, administer, and troubleshoot applications based on Microsoft's SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server consultants offer help with any facet of the application life cycle in solutions that range from small business or departmental databases to N-tier VLDB applications and data warehousing.
Lync 2013, renamed Skype for Business, allows businesses of all sizes to create a manageable and secure communications ecosystem that supports a Bring-Your-Own-Device computing style with instant messaging (IM), presence, web meetings with app sharing, and both IP and PSTN calling enabled for a broad range of desktop and mobile endpoints. Progent's Microsoft-certified Lync 2013 consultants and network integrators can help your company to assess the advantages of Lync Server 2013, create an in-house, cloud-resident (with Lync Online) or mixed topology suitable for your current and long-term goals, deploy Lync 2013 in a way that expedites your return on investment, and provide live online and on-premises training to your management team and users. Progent offers expertise in critical components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync Server 2013 with key Microsoft 365 apps such as Outlook clients and PowerPoint.
Windows Hyper-V 2016 utilizes core technologies initially developed for and refined on Azure, one of the world's biggest public clouds. This significantly enhances the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving data security, uptime, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your organization, configure test environments to confirm the ability of Hyper-V 2016 to run your critical workloads, plan an efficient network topology for a cloud-based or hybrid installation, develop and execute a non-disruptive upgrade strategy, train your IT management and technical support staff, and provide ongoing consulting and debugging services to make sure that your Hyper-V 2016 investment delivers maximum business benefit.
Microsoft Exchange 2013 incorporates major improvements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful new features as well as a redesigned architecture. These enhancements affect vital IT areas like manageability, high availability (HA), security, operational costs, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the possible business benefits of migrating to Exchange Server 2013, design a cost-effective validation and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online consulting and management services for Exchange 2013.
Microsoft SQL Server 2014 includes major improvements in key areas such as speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory capability that works seamlessly with all workloads including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises consulting services such as planning, deployment, administration, troubleshooting, and software development services to enable organizations of any size to achieve fast return from their SQL Server 2014 deployment.
Our Experts Group provides support in important technologies that include Apple OS integration and applications; Consulting for Linux-powered, UNIX-based, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise; Line-of-business and specialized application support; Chief Information Officer, management information analyst, and project management services; Special program design and deployment; Web site, eCommerce, Electronic Data Interchange, and client portal design and deployment; Database support and efficiency consulting; Business information consulting; and Telecom systems consulting.
Progent's Cisco-Certified network engineers can help you to use Cisco's network management utilities along with a selection of specialized third-party products to build a complete network management strategy in order to keep your network running smoothly, fully utilize expensive resources, guard your data, revive quickly from hardware breakdown or deliberate attacks, and allow you to add or repurpose valuable resources sensibly and economically as your business evolves.
Progent's consultants can help your company to evaluate the benefits of Lync Server for your business and can help you to plan and execute a deployment of Microsoft Lync Server 2010 that unifies the management of IM and Presence and improves the productivity of your in-house employees, telecommuters, and mobile workforce. Progent can in addition help you to perform a smooth upgrade to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server 2010 with Microsoft Exchange, Microsoft SharePoint, and SQL Server, show you how you can run Microsoft Lync Server to improve the team-computing capabilities of MS Office programs, and offer training and ongoing technical support for Lync and other Microsoft technologies.
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a modern security solution that extends across your data center and cloud resources and protects any user anywhere with any endpoint device.
Progent's Windows 11 consultants offer a variety of services to support Windows 11 such as cloud integration, mobile device management and synchronization, telecommuter access, security and compliance, centralized deployment, and Call Center support.
Progent's Microsoft-certified consultants can help you to assess the value of Lync Server 2010 for your business and can help you to design and carry out an installation of Microsoft Lync Server that unifies the administration of IM and Presence and increases the productivity of your in-house staff, telecommuters, and smartphone users. Progent's consultant's can in addition assist your company to carry out an efficient migration to Lync Server 2010 from Microsoft Office Communications Server or Live Communications Server, interface Lync Server 2010 with Exchange, SharePoint, and Microsoft SQL Server, show you how to run Lync Server to improve the collaborative functions of MS Office programs, and provide training and ongoing technical support for Lync Server 2010 and other Microsoft products.
Configuration Manager 2016 automates application and device deployment and updating, simplifies security and compliance settings control, inventories network assets, protects against corporate data leakage, provides health monitoring, enables secure end-user self service, and offers a single point of control for administering multi-OS networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration specialists can help your organization with any facet of designing, implementing, operating and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid networks.
Progent's Cisco certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Progent can assist you in any phase of your migration to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning high availability (HA) architecture for a local, cloud-based or hybrid environment; moving mailboxes; designing and implementing Windows Hyper-V; configuring hardware load balancing (HLB); configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients.
Progent's Cisco IP phone and video IP phone consultants can assist your business to integrate, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP products to the latest HD media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Unified CM, originally named CallManager, or with Unified CM Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM applications that include Cisco Unified CM IM and Presence Jabber, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent can provide support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, installing Cisco ISR routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Progent can help your organization in any phase of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning HA system topology for an on-premises, cloud-based or hybrid environment; moving mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.
Progent can provide a wide array of low-cost remote and on-premises consulting services to help you to install, administer, and troubleshoot workstations and mobile devices based on Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.
Progent can assist small and mid-size organizations to set up VoIP solutions to give their teleworkers the advantage of transparent access to the corporate phone network.
Progent's expert support team can help you design and implement a smooth in-place Exchange Server 2007 migration strategy that avoids network downtime, reduces long-term support demands, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-site migrations, Progent has the experience to finish your move rapidly and economically. Progent's Exchange 2007 support, troubleshooting, and consulting services include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Exchange 2007 Server.
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid model. Windows Server 2019 delivers major enhancements in scale, speed, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, availability, and container support.
Progent's Mac support consultants can assist you with a broad range of system foundation areas including network architecture, off-site and mobile access, internetwork compatibility, protection, and emerging technologies such as VoIP and high-speed wireless connectivity. For company networks built exclusively on Apple Mac OS X or for systems that use a combination of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and size to deal with the challenge of designing, integrating, and maintaining a network architecture that is reliable, secure, productive and supportive of your corporate goals. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Xsan SAN solution. Progent can also provide skilled experts to support Cisco routers and switches.
For corporations with branch offices in or any area served by Progent's consultants, Progent's Microsoft-Premier IT consulting professionals and authorized Cisco network specialists can provide a range of network support services including project planning, SOX compliance, site moves, corporate security, network architecture, on-site or remote emergency support, and technical support for data center hosting environments. A Progent IT consultant can show you how to design a multi-office network that makes smart use of colocation services and Internet data centers. Progent's Microsoft Certified engineers can help major enterprises plan, integrate and maintain major rollouts of the latest releases of Microsoft technology such as Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent's CCIE and Cisco Certified Network Professional experts can assist you to deploy Cisco products for connectivity solutions that combine simple, high-performance, integrated, and wireless networking.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's certified Office Word and Microsoft 365 Word experts offer a broad range of affordable online support services to assist you to manage and troubleshoot your current Microsoft Word environment or help you to migrate to a newer release of Office Word. Support available from Progent's experts include VBA software development, isolating and fixing compatibility issues between various releases of Word, integrating Word with other Office apps such as Office Excel and Outlook or with third-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud access, security support, smart phone and tablet synchronization, and remote training classes customized for your special requirements.
Exchange Server 2013 includes significant improvements to the functionality of Exchange 2010 and introduces powerful innovations as well as a revamped structure. These enhancements favorably impact vital IT areas like ease of administration, availability, security and compliance, operational costs, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the possible business benefits of migrating to Microsoft Exchange 2013, create a cost-effective test and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management services for Microsoft Exchange Server 2013.
Progent provides nationwide remote phone support and troubleshooting services for companies that run Apple macOS and OS X networks or whose information systems feature a combination of Apple Mac and Microsoft Windows technology. Progent's consultants offer Mac users a variety of IT services including desktop support, upgrading to the current version of macOS from earlier editions of macOS or OS X, plus expertise with Mac application software. Progent can also assist your business with Apple iPhone and Apple iPad support, or migrating to Apple's iCloud services. Online technical support provides maximum return for your IT dollar by preserving client productivity and shortening the time charged for network repair services. Sophisticated remote access technology and skilled service specialists and engineers allow Progent to handle most network problems without squandering time and money by going to your site. In most of cases your IT problems can be dealt with by telephone or through a mix of telephone help and remote access. Progent can make available Cisco certified CCIE network engineers and CISA certified security specialists to help with the most difficult network issues.
Progent's Cisco certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.