Davis CA Emergency Remote Computer Troubleshooting

Windows 10 Consulting

Exchange 2016 Support

Online Cisco CCIE Help

Sacramento

916-273-1400
1100 North Market
Sacramento, CA 95834

Davis, CA Online Support from World-class Computer Troubleshooting Professionals
Progent's computer troubleshooting services can deliver your Davis, CA company low cost and dependable support from enterprise-class technical professionals. By delivering IT support service when you require it, offering advanced expertise for line-of-business applications, delivering unique services such as automated server monitoring, and charging only for support you receive, Progent gives your Davis, California company an economical alternative for maximizing the productivity and profitability of small-scale office information systems. Whether you run an onsite system, connect to cloud infrastructure, or manage a hybrid cloud/on-premises solution, Progent is the smart way for businesses to create and maintain a reliable and safe information network and to have fast availability of the experienced consulting ordinarily available only to businesses who can afford a sizeable internal IT organization.

For mid-size and large businesses, Progent can provide co-sourcing services to add to the skills of your in-house IT support personnel. This can reduce expenses and minimize technical risks for big IT initiatives such as application programming, business continuity planning, security audits, merging datacenters, or technology migrations and upgrades.

Progent can also provide access to accredited consultants to help your company to plan and implement your cloud computing strategy.

Main Practice Areas Serviced by Progent for Businesses in Davis, California
Progent's national group of world-class experts offers help for virtually all aspects of network technology found in organizations of any size. Practice areas supported by Progent in Davis include:

Service Delivery Alternatives for Davis, California Companies
Progent offers a selection of options for providing small companies and local governments with affordable IT services for troubleshooting, consulting, hosting, and IT administration. Progent's model for providing network support services is based on the Call Center operational structure familiar to big IT support groups. Progent's Helpdesk Service Mechanism ensures rapid support, thorough service documentation, reliable follow-through, and tight expense control for a range of network service delivery alternatives that include remote troubleshooting, on-premises support, high-end consulting, plus server and application hosting.

Online Support
Progent’s Technical Response Center (TRC) provides urgent and routine remote service for Microsoft Windows, Linux, Apple, and Cisco-based environments in the U.S. and globally. Progent's seasoned service professionals can assist customers to troubleshoot and repair hardware and software issues without the expense or delay of on-premises service visits. The background of Progent's network engineers allows them to resolve the majority of network issues rapidly. For complex problems, Progent's breadth of knowledge makes it possible to escalate troubleshooting tasks to world-class specialists. Progent provides a streamlined, web-accessible signup procedure for first-time customers to accommodate urgent situations and Progent charges by the minute with zero startup fees or time minimums, so you are invoiced only for the support you get. Specialists you can access online include Cisco-qualified CCIEs, Microsoft-certified MCSE consultants, and CISM-certified security professionals. Learn more information concerning Progent's online computer support services.
Onsite Support
Progent offers on-site computer assistance for registered clients in major metropolitan areas in the United States. Progent's onsite support technicians can operate in conjunction with Progent's online service engineers to give small companies the ideal combination: in-person support technicians when you need them plus the remote help of Progent's seasoned staff of IT engineers, security specialists, and business application developers. The response time for in-person support calls is usually under one business day. There is no start-up or retainer fee for registering as a Progent client for onsite support. Learn more details about how and why to register for Progent's onsite network support services.
Phone Support
Progent's Help Desk Call Center Outsourcing Services are designed for small and midsize companies who need prompt and reliable access to an online Helpdesk with effective phone support, online repair capability, and enough technical depth for full escalation. Since small and midsize companies usually have tight information technology budgets and can spare little executive bandwidth for handling IT support, Progent's Helpdesk Outsourcing Services can be the most efficient option to make sure that business information networks stay up and running. Read more about Progent's Contact Center outsourcing services.
IT Consulting Services
Progent offers small and midsize companies affordable access to enterprise-class consultants who can provide help with critical technologies including
Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server expertise, Cisco network infrastructure, company-wide network protection consulting, fault tolerant network design, server virtualization solutions, plus configuration, customization and support for small business software including accounting, operations, reporting, sales automation, and office productivity packages. Progent can provide assistance with one-time projects such as office relocations and major system migrations, extended projects like business information software programming and support, database application development and administration support, and web design, on-going services such as System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for network monitoring and network administration, or emergency services such as disaster recovery and virus cleanup.
Application Hosting
Progent offers hosting for critical business applications like Microsoft Exchange Server and SQL Server to provide small and midsize businesses with greater degrees of reliability, security, and performance than is possible using the class of internal data center that is practical for most small businesses. Since Progent uses the same data centers that host the gear of some of the world's largest information technology organizations, Progent can save you the cost of creating and managing the infrastructure needed for world-class environmental control, power failover, and uninterruptible Internet connectivity. For hosted application servers, Progent can also make sure that upgrades and revisions remain updated, protection and performance is constantly monitored, and systems are consistently archived and available for complete and rapid recovery. Learn additional information about Progent's hosting for Exchange Server and other critical applications.
Private Cloud Hosting Services
Progent's Private Cloud hosting service provides complete hosting for the entirety of a small or midsize company's servers in an environment that not only delivers the highest degree of dependability and extensibility but that is also easy for customers to transfer to a different service firm or to bring internally when your situation calls for it. Progent's Private Cloud hosting service is structured around proven virtual server techniques that permit businesses with mixed environments to benefit significantly on the expense of capital equipment, system maintenance, and network administration while getting enterprise-class dependability and an unprecedented level of vendor options. Unlike ordinary Software as a Service hosting models, Progent's Private Cloud Hosting encompasses all server-based applications in a single centrally administered solution, can handle the mixed- OS and loosely standardized networks typical of smaller companies, and retains control of the licenses in the customer's hands so that moving to a new virtualized host is quick, safe, and affordable. This eliminates ending up a captive to a specific hosting service while still providing all the economies related to ASP and SaaS hosting services.
Hybrid Cloud Integration Services
Progent can provide advanced online consulting support to help companies of all sizes connect their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and manage hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid architectures that utilize physical resources along with cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a variety of public cloud migration support services such as Office 365 integration with on-premises Exchange deployments, Azure design and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of background providing advanced consulting services online, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.

Progent's Low-Cost Managed Services for Remote IT Management
Progent's low-cost ProSight series of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based analysis technology to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to address the complete malware attack progression including blocking, infiltration detection, mitigation, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection services offer economical multi-layer security for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering through leading-edge technologies packaged within one agent accessible from a unified console. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP environment that meets your organization's specific needs and that helps you prove compliance with legal and industry data security regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent's consultants can also help you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.
ProSight Data Protection Services: Managed Cloud Backup and Recovery
ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates your backup processes and allows rapid restoration of critical files, applications and VMs that have become lost or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical information. Read more about ProSight DPS Managed Backup.
ProSight WAN Watch: Network Infrastructure Management
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map, track, enhance and troubleshoot their connectivity appliances like routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and displays the configuration of almost all devices on your network, monitors performance, and sends notices when issues are discovered. By automating tedious management processes, WAN Watch can knock hours off common tasks like network mapping, expanding your network, locating appliances that need important updates, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's email security platform that uses the services and infrastructure of leading data security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a further level of inspection for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.
ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your network running efficiently by tracking the health of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT staff and your assigned Progent consultant so that all potential issues can be resolved before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring services.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the apps. Since the system is virtualized, it can be moved easily to a different hardware environment without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need when you need it. Find out more about ProSight IT Asset Management service.

ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to obtain an unbiased evaluation of the health of their information system. Based on some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits help you see how well the deployment of your core infrastructure devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner Active Directory (AD) environment. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier network management, improved compliance with government and industry security regulations, higher utilization of IT resources, faster troubleshooting, more reliable backup and restore, and less downtime. Read more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent information assurance consultant. The interview is intended to help evaluate your organization's ability either to block or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information about your existing antivirus tools and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective security and backup/recovery environment that meets your company's requirements. For additional information, visit Progent's ProSight Ransomware Preparedness Report.

Special Advantages of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged expert at the fundamental network software and office productivity applications used by most small and medium-size companies and local governments. As a Cisco-authorized partner, Progent also can provide expertise for an ever more complex array of infrastructure technologies including PIX and ASA firewalls, routers and switches, VoIP solutions, and wireless connectivity. Furthermore, Progent's CISSP-qualified cybersecurity consultants, CISM-qualified security professionals, CISA-qualified security audit consultants and GIAC-qualified information assurance professionals can provide a company-wide perspective on network protection and can assist with advanced security projects like SIEM solutions to help companies comply with business guidelines and statutory requirements for IT information security and reporting.

The scope and size of Progent's engineering team bring a unique array of advantages to customers wishing to maximize the productivity of their IT system within a realistic budget. These advantages include:

Best Industry Methodology
Progent’s team of Microsoft and Cisco qualified experts average longer than ten years of hands-on professional experience, in the trenches of network support, executing a wide range of IT tasks for a large array of businesses. Each Progent consultant shares a refined set of personal best practices which are combined into shared best practices standards that Progent teaches its support team. This ensures that you get not only world-class IT skills, but also a consultant with proven methods for fixing actual network problems rapidly. Find out more details concerning Progent's best practices for network consulting.
Value Pricing Structure
Progent's pricing policy is to charge for online service and on-premises visits per minute. As a result, you pay only for received services. Progent does not demand a higher rate for off-hours or emergency support, and Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. Also, Progent imposes no service activation fee and asks no monthly commitment for support services delivered during regular working hours. Many support firms demand substantial minimum payments or bill in increments of a quarter hour or more. Progent's one-minute pricing granularity avoids king-size invoices for fast fixes. An additional advantage of by-the-minute pricing is that clients will be less inclined to permit incipient problems to fester until they grow into major problems. Read more details concerning Progent's value pricing for IT outsourcing.
Complete Documentation of Delivered Support
Progent has developed a comprehensive service reporting system that stores and organizes complete documentation for all delivered support activities. Unlike many freelance consultants or local service firms who provide scant documentation or details of tasks done, each service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service documentation sent by each staff member to every client. The discipline of detailing and organizing service records allows more efficient support and avoids a variety of common problems such as when a support client is virtually held hostage to a consultant who refuses to release the keys to the kingdom. Find out additional information concerning Progent's documentation of IT outsourcing services.
Knowledge Transfer
Progent is committed to information transfer from Progent's consultants to customers. By educating clients to handle technical issues that are within their scope, Progent is able to concentrate on delivering high-value services where Progent faces few competitors. Small businesses who utilize freelance consultants or who employ internal IT personnel benefit when Progent transfers knowledge about critical technology and proven methodologies to make their IT environments more reliable, secure, and efficient. Find out additional information concerning Progent's knowledge transfer services.

Get in Touch with Progent
If your Davis, California company wants to get in touch with Progent for network outsourcing, consulting, or technical support services, call 800-993-9400 or see Contact Progent.

Immediate Remote Network Assistance
For fast remote technical support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

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An index of content::

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Progent provides small and mid-size businesses expert consulting for Intrusion Protection products and IPsec VPN solutions from major firewall and Virtual Private Network security companies including WatchGuard, Juniper Networks, and Symantec. Progent can help you create a comprehensive security strategy and select appropriate technologies from a variety of vendors to achieve your security objectives while sticking within your budget restraints.

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Progent's Private Cloud Hosting service provides comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the highest level of availability and expandability and is in addition simple to move to any data center. Progent's Private Cloud Hosting services are based upon proven virtualization architectures that allow small businesses with multi- platform IT systems to save significantly on the expense of capital equipment, infrastructure maintenance, and IT administration while achieving world-class reliability and an unprecedented level of vendor independence.

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Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, optimizing and troubleshooting System Center Operations Manager environments and can provide organizations of any size advanced online or onsite consulting support for SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on industry best practices for tracking network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or onsite troubleshooting to assist you to remediate serious issues detected by System Center 2012 Operations Manager.

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important characteristics of Microsoft Dynamics GP/Great Plains software include a modular design that lets you license only the functionality you require, a standards-based architecture built on Microsoft technologies to protect your investment and provide a highly integrated environment, advanced reporting services that permit you to monitor all operations, income and spending and sales trends, compatibility with Microsoft Office to speed access to corporate data, the capability to process information from virtually any database or desktop software into Microsoft GP, plus an open design that makes it easy to create custom applications. Progent can help you set up and maintain a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can provide experienced GP support professionals to show you how to turn the powerful features of Dynamics GP accounting into a high-value business management solution.

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Progent’s Microsoft-certified experts offer companies of all sizes consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced platform that utilizes web technology for efficiently connecting people, groups and data. SharePoint Server offers a central location for your workers or customers to connect to, manage, share and interact with relevant information, files, and applications and to communicate with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services join workers, clients, workgroups and projects with the knowledge they’ve developed in a manner that makes data convenient to locate, retrieve and re-use. Progent's SharePoint experts can assist your organization to manage your current SharePoint solution or upgrade to the current release of SharePoint Server or to SharePoint Online.

Cisco Network Recovery Cisco Security Consulting Services Ted Stevens Airport Anchorage ANC
Online Office Access Training Computer Companies
Iowa Global Online Office Outlook Classes

Progent offers customized online training for an array of desktop applications and operating systems including Microsoft Office Excel, Word, Publisher and Visio plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Remote training offers the benefits of conventional physical classroom instruction, including immediate interaction between students and teachers, but eliminates the expenses of transportation and the challenge of trying to synchronize the availability of many workers. Offered to single students or classes of any size, Progent's virtual training permits the trainer to run the class from a remote facility and the students can be spread across a campus or all over the country. Virtual instruction utilizes proven teaching aids such as broadcast white boards, electronic hand-raising, and collaborative desktops. Classes can be brief and personalized to specialized topics or longer in duration and broader in coverage.

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Microsoft CRM helps mid-market businesses build profitable client relationships. Built-in Sales and Customer Service modules enable employees to share information to help improve selling success and offer consistent, efficient customer service. Progent can set up the most sensible server and communications environment, including local and offsite wireless access, to support MS CRM, and Progent's Experts Team can supply your Northern California company with a certified MSCRM consultant who can show you how to combine Microsoft CRM with your marketing or customer support data.

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Consultancy for Solaris UNIX Services
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Site Move Consultants in San Rafael, CA

For large organizations, Progent can supplement internal network support groups by providing extensive background in supporting critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or worldwide businesses with branch offices in the Bay Area, Progent can perform as a seamless local extension of corporate network management. Progent’s enterprise support services include company-wide security, online branch office support, system design, Sarbanes Oxley compliance, project planning, and top-level support for multiple location network environments based on Enterprise Windows 2000. Progent can offer on-site engineers and technicians to help with a campus relocation or office move, or a network designer to assist with setting up or utilizing an Internet Data Center or co-location site.

Consultant for Microsoft Windows Davis, CA Washington, DC On-site Support
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Microsoft Windows Server Update Services allows network administrators to deploy and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can fully and effortlessly manage the distribution of patches that are released via Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft SUS deployment, setting up client's workstations, establishing the Group Policy settings, and making sure your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container appropriate for your network environment.

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SQL Server 2008 offers powerful, familiar tools to computer professionals and information workers, lessening the complexity of creating, deploying, managing, and using enterprise information and analytical applications on platforms ranging from handheld devices to enterprise data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require an IT consultant with real-world experience and wide knowledge in planning and deploying data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.

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Microsoft Windows Server Update Services enables IT managers to install and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, IT personnel can completely and effortlessly manage the installation of patches that are published through Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial configuration of Microsoft WSUS such as planning the Microsoft WSUS deployment, configuring client's computers, establishing the Group Policy settings, and ensuring your Microsoft WSUS GPO is linked to an Active Directory container appropriate for your system environment.

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Progent's virtual classroom webinars offer small companies the affordability, convenience, and versatility of online seminars and the proven training techniques of seasoned instructors who utilize the latest technology to reproduce real-time, interactive classes. Progent can provide online education for key desktop applications including elements of Microsoft Office suite such as Microsoft Office Excel, Word, Access, and Visio: Microsoft Dynamics accounting and management solutions such as Microsoft Dynamics GP; plus other popular desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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Les Kent has a 35-year track record of effective technology integration, business management, sales, and operations. He has demonstrated a talent for creating elegant IT solutions during his time as as a network architect, programmer, project manager, deployment expert, and troubleshooter for small companies, start-ups, and major enterprises.

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Progent's Microsoft-certified consultants can assist your organization to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older device management solution or help you to modify your existing SCCM 2012 ecosystem to support your evolving business requirements. In addition, Progent can help you to build an infrastructure that extracts the most value from SCCM 2012 by delivering expertise with related Microsoft platforms such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.

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Progent’s Wireless Site Survey makes it easy to plan and install a Wi-Fi wireless network customized for your environment, providing you a WLAN that delivers the reception, performance, load-handling capability, QoS, data protection, and hand-off ability your business needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed onsite service.

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ProSight Email Directory Harvest Protection Consultant Services
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Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide web-based control and world-class security for all your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter acts as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also help Exchange Server to monitor and protect internal email that stays inside your security perimeter.

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Microsoft Small Business Server (SBS) is an affordable collection of server products that offers the foundation for a powerful but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET functions bundled with Small Business Server calls for a network consultant with hands-on expertise and extensive experience in designing and implementing cohesive end-to-end information technology solutions. Progent's Microsoft-certified experts have broad experience with the technologies built into SBS 2011 and SBS 2008. This expertise ensures you success in deploying, administering, and servicing network environments powered by the Microsoft SBS suite of servers and applications.

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Exchange Servers and Macintosh computers can work together efficiently. Progent's Apple and Microsoft qualified experts can show you how to install Microsoft Entourage and Exchange so your Mac users can collaborate with teammates who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to receive and send email, examine the GAL, import addresses, synchronize calendars, and alert fellow workers to meetings via your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly configured and that WebDAV and Outlook Web Access are working. Progent also can provide customized one-on-one Entourage training.

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If your business operates a Solaris network or a multi-OS computer system, Progent's CISM and ISSAP-certified security specialists can help your whole enterprise in a wide range of security topics such as security administration procedures, security design and strategies, access control products and techniques, applications development security, business processes security, hardware security, communications, network and Internet security, and workplace recovery preparedness. CISM and ISSAP define the core skills and worldwide standards of knowledge that network security professionals are required to master. These accreditations offer executive management the confidence that consultants who have achieved their CISM or CISSP qualification have the experience and knowledge to offer effective security support and engineering help.

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Progent’s Microsoft-qualified consultants can help you to update your servers or desktops from 32 bits to 64 bits. Progent can assist your company to understand the costs and benefits of migrating to 64-bit processing, design an affordable upgrade process that minimizes business interruptions, and offer economical, professional remote support to assist your company to configure 64-bit operating systems and application programs on your existing computers.

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Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the highest customer satisfaction and enjoy the tightest working relationship with Microsoft. The knowledge, capabilities, and dedication needed to achieve the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your company better technical solutions for your information system.

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For Windows desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can assist you to plan a XenDesktop solution that maximizes the business value of your IT network; integrate XenDesktop technology with your physical and virtual servers, user computers, and printers; upgrade your existing desktop virtualization software to current releases of XenDesktop; and provide comprehensive online technical support. Progent can also instruct your IT staff to follow industry leading practices to manage your XenDesktop solution efficiently.

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Progent can provide the services of an accredited consultant with expertise deploying technology from the major video conferencing/telepresence providers including Cisco, Polycom, LifeSize and Radvision and can assist you to plan, install, upgrade, or troubleshoot a video conferencing solution that protects your current investment and maximizes the business value of your IT system. Progent can also provide the services of network infrastructure engineers able to assist businesses of all sizes to build and troubleshoot a network that provides the performance, reliability, protection, and scalability required to accommodate your video conferencing/telepresence environment.

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Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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Progent's Microsoft-certified consultants can help you to calculate the advantages of Windows Server 2008 for your company, create test programs and rollout plans, integrate Windows Server 2008 with your network environment and workload, educate your IT personnel how to run new administration tools, and provide ongoing consulting and technical support via affordable alternatives including Contact Center service and remote technical support.

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Progent's Windows consulting experts can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Remote and on-premises evaluation and migration services for Microsoft Windows 10 offered by Progent's experts include Return on Investment analysis, project management, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, security and compliance, automated provisioning and management, infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and end users, and ongoing technical help.

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Progent has been providing SharePoint support since the initial SharePoint product was released more than a a dozen years, and Progent has the scope of IT know-how to assist businesses of all sizes to design and implement a SharePoint Server 2013 installation and create SharePoint 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft-certified consultants can help you to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; decide if an on-premises, online or hybrid deployment is best suited for your company; and select the right version of SharePoint 2013 for your applications. Progent offers full project management outsourcing or can help in individual jobs related to your SharePoint 2013 deployment.

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Progent can assist you with any phase of Azure cloud migration such as requirements analysis, readiness assessment, system design, pilot testing, deployment, automated management, performance optimization, software license controls, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can help your IT staff to configure and troubleshoot firewalls and VPN tunnels so your clients can safely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you integrate key Microsoft platforms to run in Azure including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also help your organization to create a hybrid cloud environment that seamlessly combines physical datacenters with Azure-based services.

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Progent's Juniper-authorized network engineer can assist your company to plan and implement Juniper Firewall and VPN platforms, optimize and support your infrastructure, and upgrade smoothly from outdated devices to the latest versions. Progent's Junos OS consultants can offer support for Juniper's flagship network operating system to enable you to simplify the management and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help organizations manage environments that incorporate a mix of Juniper's software platforms.

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Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike many freelance consultants or local service organizations who provide minimal documentation or specifics of tasks performed, every service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service reports transmitted by every staff member to every client. The discipline of detailing and organizing support records results in more effective service and avoids a variety of common problems such as when a support customer is virtually held captive to a consultant who refuses to let go of vital service information.

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System Center 2016 Operations Manager is designed to ensure top performance and maximum uptime for key workloads by offering centralized, mixed-platform monitoring of IT resources installed across on-premises datacenters and cloud environments. Progent's SCOM consulting group offers world-class remote and onsite support to help organizations of all sizes to design, implement, tune, enhance and troubleshoot Operations Manager 2016 deployments. Progent can help your company to move to SCOM 2016 from older versions of Operations Manager or from different monitoring platforms, or combine multiple monitoring systems into a cohesive IT management solution. Progent can also help you extend your Operations Manager 2016 scope to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.

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For medium-size businesses looking for network consulting services, Progent offers a variety of options including local help, on-line support, phone-based Help Desk, 24x7 support with remote system monitoring, temporary staffing, business relocation support, software programming, and expert consultation. For midsize businesses in California or other regions serviced by Progent's field engineers, Progent offers expert in-person support for fixing technical problems rapidly and affordably.

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Progent’s Cisco-certified network experts offer experienced PIX Firewall consulting services covering architecture, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector attack security, and safe access services. Ranging from small, plug-and-play desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls provide a sensible combination of security, performance and reliability for business environments of all sizes. PIX firewalls are build around a hardened, purpose-built platform, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including powerful application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and flexible administrative solutions. Progent’s Cisco experts can help you choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.