Davis, CA Remote Help from World-class Network Service Consultants
Progent's computer help services can deliver your Davis, CA company low cost and consistent support from Microsoft and Cisco certified computer engineers. By delivering IT support help when you require it, providing advanced expertise for key technologies, offering unique services such as automated network monitoring, and charging only for services you use, Progent offers your Davis, California company an economical option for optimizing the productivity and profitability of small office information systems. Whether you maintain an onsite datacenter, connect to cloud resources, or have a hybrid cloud/on-premises network, Progent is the intelligent choice for organizations to build and manage a robust and safe information network and to have fast access to the experienced support usually restricted to corporations who can maintain a large internal IT organization.

For medium-size and enterprise companies, Progent can provide co-sourcing and project management services to add to the subject matter expertise of your internal IT service staff. Co-sourcing can reduce expenses and minimize technical risks for major projects such as application development, disaster recover/business continuity planning, security evaluations, office consolidations, or software migrations and upgrades.

Progent can in addition offer the services of accredited consultants to assist your company to design and implement a sensible cloud computing strategy.

Main IT Areas Supported by Progent for Davis, California Business Networks
A Microsoft-certified Partner IT service firm that maintains a world-class team of Cisco Certified CCIE network infrastructure experts and Apple certified engineers, Progent provides urgent troubleshooting and low-cost remote consulting to Davis, CA companies for a wide range of information technologies including:

Support Delivery Alternatives Available for Davis, California Companies
Progent has a variety of options for providing small companies and local governments with affordable IT services for troubleshooting, consulting, and network administration. Progent's model for providing IT support services is based on the Help Desk operational structure familiar to larger IT support organizations. Progent's Help Desk Call Center Service Model ensures rapid support, comprehensive activity documentation, consistent follow-through, and tight expense control for an array of network service delivery options that include remote repairs, on-premises support, and high-end consulting.

  • Remote Service
    Progentís Technical Response Center offers emergency and routine online service for Microsoft Windows, Linux, Apple OS X, and Cisco-powered environments in the United States and globally. Progent's seasoned support professionals can assist clients to analyze and fix network issues without the cost or delay of in-person support calls. The experience of Progent's network consultants allows them to resolve the majority of IT issues quickly. For complex problems, Progent's breadth of expertise allows the support team to escalate support calls to advanced specialists. Progent provides a convenient, web-accessible signup process for new customers to accommodate urgent situations and Progent charges by the minute with no startup charges or minimums, so you pay only for the support you receive. Specialists you can access remotely include Cisco-certified CCIE network engineers, Microsoft-Premier MCSEs, and GIAC-certified security engineers. Learn more details concerning Progent's online computer support services.

  • On-site Support
    Progent provides on-site technical assistance for registered customers in major metropolitan areas in the United States. Progent's onsite service technicians can operate in tandem with Progent's online support experts to give small companies the optimal solution: on-premises service technicians when you require them as well as the on-line expertise of Progent's worldwide staff of network engineers, security professionals, and business application programmers. The response time for on-site service calls is typically under one business day. Progent requires no sign-up or retainer fee for registering as a Progent client for on-premises service. Find out more details about why to sign up for Progent's in-person computer service.

  • Help Desk
    Progent's Standard Help Desk Services provide smaller organizations a comprehensive solution that manages all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Progent offers help desk services at a significant discount off Progent's normal Level 1 desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to handle the most issues. for more information, see Online Help Desk Services.

  • Co-managed Help Desk Services
    Progentís Help Desk Co-management services allow your IT organization to split the load for Help Desk services seamlessly between your IT staff and Progent's pool of veteran desktop support technicians and subject matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced service desk solution built around the leading professional services automation (PSA) platform for handling end-user service requests, ticketing, ownership, progress tracking, and reporting. For more information, refer to Progentís Help Desk sharing services.

  • IT Consulting Services
    Progent provides small businesses budget-friendly availability of enterprise-class IT professionals who can provide assistance with critical products and technologies including
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application expertise, Cisco network design, network security consulting, high availability it system consulting, virtual server solutions, plus integration, customization and training for small business applications such as financials, operations, management reporting, CRM, and office productivity packages. Progent can provide assistance with one-time projects including office moves and major software upgrades, longer term initiatives such as upgrading a legacy ERP system to a current Microsoft Dynamics 365 solution, database application development and administration services, and web design, continuing services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for IT infrastructure health monitoring and system administration, or urgent services like disaster recovery and malware removal.

  • Network Infrastructure Expertise for Teleworkers
    Progent can help small and mid-size companies to design, configure and troubleshoot the infrastructure required for a remote workforce. Areas of infrastructure for which Progent's experts offer assistance include safe and convenient VPN tunnel connectivity, Virtual Desktop Infrastructure (VDI) software, router configuration, Wi-Fi network planning and deployment, and robust Internet connections. For details about Progent's infrastructure consulting services for a remote workforce, go to infrastructure consulting services for an at-home workforce.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides full hosting services for the entirety of a small or midsize company's servers in an environment that not only provides the top degree of availability and expandability but that is in addition simple for customers to transfer to another service provider or to bring in-house when your circumstance warrants it. Progent's Private Cloud hosting service is founded on mature virtual server technologies that allow small businesses with multi-vendor environments to save significantly on the costs of capital equipment, infrastructure maintenance, and IT administration while getting world-class dependability and an unparalleled degree of vendor flexibility. In contrast to conventional SaaS hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric applications in one centrally administered service, can handle the mixed- platform and non- standardized networks common with small businesses, and retains ownership of the software in the customer's possession so that migrating to a new virtualized system is quick, safe, and affordable. This avoids ending up a prisoner of a single hosting provider while still providing all the economies related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting Services
    Progent offers advanced remote consulting to help businesses of any size integrate their networks with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can help you to design and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid architectures that seamlessly combine physical resources as well as public cloud services. To assist you to integrate public cloud services with physical datacenters, Progent can provide a range of cloud integration services that include Office 365 integration with on-premises installations of Exchange, Microsoft Azure design and deployment services, Amazon AWS cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud integration consulting. Progent has over two decades of background delivering high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Progent's Fixed-price Managed Services for Remote Network Monitoring and Management
Progent's value-priced ProSight series of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior-based machine learning tools to guard endpoint devices as well as servers and VMs against new malware assaults like ransomware and email phishing, which routinely get by legacy signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to manage the entire malware attack lifecycle including blocking, detection, mitigation, cleanup, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge technologies incorporated within one agent accessible from a single control. Progent's data protection and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that addresses your organization's specific requirements and that helps you achieve and demonstrate compliance with government and industry information protection standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent can also assist you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. For a low monthly price, ProSight DPS automates and monitors your backup processes and enables rapid recovery of critical files, apps and virtual machines that have become unavailable or damaged as a result of component breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver advanced expertise to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical data. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map, track, reconfigure and troubleshoot their connectivity appliances such as switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, captures and displays the configuration of almost all devices on your network, monitors performance, and sends alerts when problems are discovered. By automating complex management and troubleshooting activities, WAN Watch can cut hours off common tasks such as network mapping, expanding your network, finding appliances that require critical software patches, or isolating performance problems. Find out more about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the technology of leading data security companies to deliver centralized control and world-class security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further level of inspection for incoming email. For outgoing email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by tracking the health of critical computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your specified IT staff and your assigned Progent consultant so all looming problems can be resolved before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual host set up and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be moved easily to an alternate hosting solution without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and protect information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of time wasted looking for critical information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size businesses to obtain an unbiased assessment of the overall health of their information system. Based on some of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the configuration of your essential infrastructure devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI like a cleaner Active Directory environment. Both also come with one year of cutting-edge remote network monitoring and management. Advantages can include easier management, better compliance with data security standards, higher utilization of IT resources, faster troubleshooting, more reliable backup and recovery, and increased uptime. See more about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a phone interview with a Progent information assurance expert. The fact-finding interview is designed to assess your company's preparedness either to stop or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to collect information concerning your existing cybersecurity posture and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to create a cost-effective security and backup/recovery system that meets your business needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Right Alternative for Davis, California Small Businesses
Progent's size, scope of information technology expertise, and experience with enterprise network support enable small and midsize companies to sidestep the problems related to over dependence on thinly staffed support organizations or individual consultants.

Teaming with Progent's Experts allows your business to:

  • Avoid Over Reliance on Freelance Support Consultants
    For network support, small companies often rely heavily on freelance engineers. Though individual support engineers have lower expenses than more substantial IT service organizations and can afford to bill nominally smaller rates, freelancers are sometimes spread too thin to react quickly to critical network problems. If an independent engineer is occupied with different client, ill, on travelling, or in class, the lack of replacement staff may require your business to wait for help in case of an emergency. As your company expands, network unavailability or difficulties with line-of-business applications become more expensive. The dollars you believed you were saving on an independent consultant can disappear fast because of lost output. Also, when independent consultants encounter new problems, the unavailability of a large engineering group to depend on for assistance requires them to learn with the meter running while your business ends up with the costs for their ongoing education.

  • Gain Access to Expertise in Complex Network Issues
    Many smaller support organizations or freelance engineers who concentrate on small company IT consulting are capable of providing routine fixes but don't have the experience to work efficiently with complex IT infrastructures with mixed platforms, many locations, VoIP implementations, remote workers, integrated accounting and analytical applications, data-driven web sites, and specialized line-of-business software. Progent's background with worldwide companies and Progent's extensive staff of experts can be valuable to your business because enterprise networks are inherently complicated, support problems demand in-depth understanding of in many technical areas, and achieving a high degree of robustness, reliability, and protection requires industry-proven leading practices.

  • Build a Solid Basis for Growth
    Small companies often begin with an IT system cobbled together on a tight budget. Without a carefully designed architecture, a sequence of band-aid repairs often get piled on top of a marginal foundation. As a company grows, stability and scalability problems can undermine the success of the business. These environments require proper evaluation, smart business analysis, and in-depth expertise to migrate to a network environment that can provide the solid foundation to handle current business requirements and ease future growth.

  • Work with Solution Providers, Not Resellers
    Small businesses need direction and education to work through an increasingly complicated array of technology alternatives offered for enabling growth and improving efficiency. Businesses do not need a network consultant or support firm that tries to promote a product. Progent eliminates conflicts of interest by not reselling any products. Progent offers services and expertise exclusively. This permits Progent to align technical services with the genuine interests of customers. Combining IT consulting and product selling can result in a conflict where the recommended solution is based on a preselected technology instead of being driven by the actual needs of a customer.

Get in Touch with Progent
If your Davis, California business needs to get in touch with Progent about IT outsourcing, consulting, or technical support services, phone 800-993-9400 or go to Contact Progent.

Fast Online Technical Help
For immediate remote assistance, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

  • 24 Hour Exchange Migration Professional Exchange 2007 to Exchange 2010 Upgrade Engineer
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    Progent can help you to design and implement an efficient transition from a UNIX-powered information environment to a network based on Windows and capable of running Microsoft's popular office productivity suites, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can assist you to preserve your information and minimize productivity discontinuity by developing an efficient migration plan that protects your current investments in UNIX software and infrastructure. UNIX-to-Windows migration consulting expertise available from Progent include evaluation of current infrastructure, migration strategy and testing, Exchange migration expertise, data and application software transition, and server and storage transition and consolidation.

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  • Apple iPhone Configuration On-site Technical Support iCloud
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  • Award Winning Cisco Firepower URL Filtering Online Troubleshooting Specialists Firesight

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    Network Consultant 5500 Wireless Controller

    Cisco's Catalyst family of Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and control of Wi-Fi access points, optimizing Wi-Fi performance by reducing the impact of RF congestion, improving Wi-Fi uptime with fast auto-failover, and hardening data security by detecting cyber threats and filtering traffic content based on user type and locale. Progent can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth transition to Cisco's latest wireless controller technology.

  • Award Winning SCOM 2012 Migration Online Support SCOM 2012 Application Monitoring On-site Support
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  • CheckPoint FireWalls Compliance Audit
    Computer Security Check Point 1000 Firewalls

    Progent's Check Point firewall experts can show you how to design, deploy, and administer firewall environments that rely on Check Point NGFW security gateways and Check Point's subscription-based security services. Progent's consultants can also assist you maintain legacy Check Point firewall models or upgrade efficiently to Check Point's next-generation firewalls.

  • CIO Network Consultants Chief Information Officer Support and Setup
  • CISSP Certified Cybersecurity Manager Services CISSP-ISSAP Security Consulting
  • Check Point 3000 Firewalls Security Group Security Evaluation Check Point 6000 Firewalls
  • Cisco Certified Experts Network Support Technician Small Office Onsite and Remote Support Small Business
  • Cisco Content Engine Network Module for Content Delivery Remote Consulting Non-stop Load Balancing Online Consulting
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  • Cisco RADIUS Security Integration Services VPN Information Technology Consulting
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  • Consult QTS Sacramento Internet Data Center Engineer QTS Internet Data Center

  • Remote Support Network Professional Job Opportunities
    24-Hour Service Documentation Consultants Telecommuting Jobs

    Progent's productive atmosphere will allow you to become a better professional by improving your information technology skills and boosting the satisfaction of your clients. Progent makes good on this commitment by recruiting the best professional experts for you to operate with, providing an advanced system infrastructure, running specialized software utilities to enable the maximum level of support, and by optimizing proven business models for attracting and retaining customers.

  • Consultant Apple OS X Macintosh OS X Technology Consulting
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  • Online Technical Support Exchange 2016 Upgrade
    Exchange Server 2016 Upgrade Planning Network Consulting

    Progent can assist your business in all phases of your upgrade to Exchange Server 2016 such as planning HA system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

  • Consultants 64-bit Computing 64-bit Upgrade Consultant
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  • 24-Hour Microsoft SQL Services
    Microsoft SQL Consultancy

    Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the fast creation of cutting-edge enterprise-class programs that can give your business a significant competitive edge. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft integration, ensures you success in planning, deploying and administering Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET environment.

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  • Office 365 IDFix Support and Help
    Exchange Online Archiving Computer Consultant

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    Consulting Microsoft Lync Server 2013

    Lync Server 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as IP-based and PSTN telephony. Lync Server 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office desktop or Office 365 and simplify management via integration with Active Directory. Lync can also cut expenses by eliminating VoIP hardware and subscription services, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified unified communications experts can provide online and on-premises support to help you to manage and troubleshoot your current Lync Server 2010 environment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also help you to design and execute an efficient Skype for Business upgrade.

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  • ProSight Ransomware Defense Consulting Services
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    Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior-based analysis tools to guard endpoints and physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely evade traditional signature-based anti-virus products. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to automate the entire malware attack lifecycle including filtering, detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered attacks.

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    Cisco's Small Business family of wireless access points are Linux-based devices intended as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi network consultants offer remote or on-premises integration and debugging support to help your organization to plan, implement, update, tune, administer and debug Cisco Small Business Wi-Fi access point deployments of any size or topology.

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    Office 365 is Microsoft's extensive family of productivity applications and cloud services offered on a subscription basis. Office 365 apps and cloud services are offered in a variety of subscription plans intended for markets ranging from students and households to enterprises. Progent offers quick and easy online access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android technology. Progent can help your business to evaluate the many subscription plans offered with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to create and manage hybrid networks that transparently integrate on-premises and cloud products and services.

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    Progent's Citrix-authorized engineers can help your company to evaluate the strategic advantages of XenServer as well as additional Citrix platforms, and can help your IT organization to design, test, execute, troubleshoot, and support a Citrix XenServer solution. Progent can in addition analyze your existing XenServer deployment and help you to optimize consolidation, performance, protection, uptime, and recoverability.

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    Microsoft supports seamless hybrid ecosystems that combine Office 365 Exchange Online and local Exchange deployments. This allows you to have certain mailboxes located at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, implementing and debugging your hybrid Exchange network. Progent's Exchange consultants can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is carried out on schedule and on budget.

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    Microsoft supports transparent hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange systems. This allows you to have some mailboxes located on your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of planning, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver occasional support to help you through stubborn technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is completed on time and on budget.

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    Progent can provide the support of certified engineers and experienced database application programmers, database administrators, project managers, Cisco-certified network engineers, business continuity planning specialists, and security consultants to help your business to assess the likely advantages of Microsoft SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and configure a cost-effective and secure network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.

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    Progent provides nationwide urgent technical support and troubleshooting services for companies that operate UNIX, Linux, or Solaris environments or whose IT systems feature a combination of UNIX and Microsoft technology. Online technical support provides optimum return for your information technology budget by extending client productivity and shortening the hours billed for network analysis and repair. Sophisticated online support tools and skilled technicians and engineers combine to enable Progent to handle the majority of network issues without wasting time and money by going to your location. In the vast majority of cases your IT issues can be dealt with by telephone or via a combination of telephone support and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA premier security professionals to help you with the toughest system problems.

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    Progent provides support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and manage a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewall solutions.

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    Progent offers a selection of network support bundles for small organizations. These IT outsourcing and server monitoring services are built around the proactive problem handling capabilities of System Center Operations Manager, a state-of-the-art server and IT management product that tracks the reliability, throughput, and safety of your information system and isolates potential troubles before they can bring down your network. With Progent's affordably priced network support packages, small companies can select a basic co-sourcing package based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution.

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    Progent offers Microsoft Windows Cluster Server consulting to help your organization deploy high availability clustered servers that can deliver 100% uptime. Windows cluster servers for non-stop networks include Windows Cluster Server, SQL Cluster Server, and Exchange Cluster Server. By assisting you t design non-stop server clustering environments based on Microsoft Windows Server Cluster 2003, Progentís Premier Windows professionals ensure that your zero-downtime clustered servers are set up to maximize the business advantage of your computer network.

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    For large organizations, Progent can supplement internal IT staffs by offering extensive experience in deploying critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or worldwide businesses with branch offices, Progent can perform as a transparent nearby extension of enterprise network management. Progentís enterprise consulting services include company-wide security, remote branch office support, system design, Sarbox compliance, project management, and top-level support for multi-site office environments powered by Enterprise Windows. Progent can provide on-site engineers and technicians to help with a site relocation or branch move, or a network architect to assist with building or utilizing an Internet Data Center or co-location site.

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    Progent's Microsoft and Cisco certified computer consultants can provide advanced help with a broad array of technologies and can provide that expertise by phone nationwide or in person in select cities throughout the country and anywhere in . Progent offers remote help for information systems powered by Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that incorporate a combination of Microsoft Windows and UNIX/Linux technology. Progent also can provide access to the help of Cisco CCIE infrastructure specialists for complex connectivity problems, as well as the the assistance of CISM-qualified security consultants to handle complex security planning and troubleshooting. Progent has delivered online network support to businesses in all 50 states in the United States.

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    Progent's Cisco CCIE-certified network infrastructure consultants can assist you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

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