Low-cost Network Help from Microsoft and Cisco premier Consultants for Companies in Davis, CA
By offering professional support when you require it, making available specialized expertise for key business applications, offering high-value services such as virtual server hosting, invoicing solely for services you receive, and charging no sign-up or retainer fees for standard services, Progent enables you to increase the business value of your It network and minimize service costs. Progent appreciates that information system security, dependability, and efficiency are as important to small businesses as to major enterprises but that small organizations don't have the economy of scale to spend aggressively in information networks and internal service groups. Progent's basic competitive advantage is that no IT consulting firm can match Progent's capability to provide the network support expertise your company requires when you need it and at a cost you can afford.

For medium-size and enterprise companies, Progent can provide co-sourcing and project management support to add to the subject matter expertise of your internal IT service group. This can reduce expenses and help meet schedules for major IT initiatives such as application design and development, disaster recovery planning, network security evaluations, office consolidations, or technology migrations and upgrades.

Progent can also provide access to accredited experts to assist your business to design and implement a sensible cloud computing strategy.

Core Technical Areas Serviced by Progent for Business Networks in Davis, California
Progent's nationwide team of industry certified support professionals offers support for virtually all aspects of information technology deployed by businesses of all sizes. Practice areas served by Progent in and around Davis include:

Service Delivery Options for Davis, California Companies
Progent has a selection of options for providing small and midsize businesses with affordable IT services for troubleshooting, system architecture, hosting, and IT management outsourcing. Progent's model for providing network support is based on the Call Center structure familiar to big IT support organizations. Progent's Help Desk Call Center Service Model promotes fast response, comprehensive service records, consistent follow-through, and tight expense monitoring for an array of network support delivery options that include remote repairs, onsite help, high-end consulting, as well as server hosting.

  • Online Support
    Progentís Technical Response Center provides urgent and scheduled remote support for Windows, Linux, Apple Mac, and Cisco-based systems in the U.S. and worldwide. Progent's certified service professionals can assist customers to analyze and fix network issues without the expense or time loss of in-person support visits. The experience of Progent's network consultants makes it possible to handle most IT issues rapidly. For the most complex problems, Progent's breadth of expertise allows the support team to escalate troubleshooting tasks to world-class subject matter experts. Progent provides a convenient, web-accessible signup procedure for new clients to address emergency situations and Progent bills per minute with no sign-up fees or minimums, so you are invoiced only for the help you get. Experts available online include Cisco-premier CCIE network engineers, Microsoft-Certified MCSE consultants, and CISA-certified security engineers. Learn additional information concerning Progent's online computer support services.

  • On-site Support
    Progent offers on-site technical support for registered customers in larger cities in the United States. Progent's onsite service technicians can operate in conjunction with Progent's remote support experts to deliver small companies the best of both worlds: in-person service professionals when you need them as well as the remote help of Progent's worldwide team of network engineers, security professionals, and business application programmers. The response time for in-person service visits is usually under 24 hours. There is no sign-up or retainer charge for registering as a Progent customer for on-premises service. Find out more details about how to sign up for Progent's onsite network service.

  • Help Desk Call Center
    Progent's Helpdesk Services are designed for small and midsize businesses and local governments who need prompt and reliable support from an online Contact Center with efficient phone assistance, online repair tools, and enough technical depth for all needed problem escalation. Because small and midsize businesses usually have tight information technology budgets and can spare scant management attention for handling network support, Progent's Contact Center Outsourcing Services could be the most cost-effective option to ensure that small business computer networks stay productive. Read more details concerning Progent's Help Desk services.

  • Consulting Services
    Progent offers small businesses budget-friendly access to enterprise-class IT professionals who can provide assistance with vital technologies such as
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server support, Cisco network design, company-wide network security consulting, fault tolerant it system engineering, virtual server solutions, plus integration, customization and training for small business applications including accounting, ERP, reporting, sales automation, and productivity software. Progent can provide assistance with one-time projects such as office moves and major software upgrades, extended projects like management information software programming and support, database application programming and DBA services, and web design, continuing support including Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting for network health monitoring and network administration, or urgent response like disaster recovery and malware cleanup.

  • Application Server Hosting
    Progent offers hosting for mission-critical applications like Exchange and SQL Server in order to provide small companies with higher levels of availability, protection, and recoverability than is feasible with the type of in-house data center that is practical for most small and midsize companies. Since Progent utilizes the same data centers that support the equipment of many of the world's biggest IT organizations, Progent can eliminate the investment in creating and maintaining the systems needed for world-class environmental control, electrical backup, and redundant Internet connectivity. For hosted applications, Progent can also see to it that upgrades and service packs remain current, security and efficiency is continually tracked, and systems and data files are consistently archived and available for full and rapid recovery. Find out more concerning Progent's hosting for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers complete hosting for the entirety of a small company's production servers in an environment that not only provides the highest level of availability and extensibility but that is also easy for clients to transfer to a different service firm or to move internally if your situation warrants it. Progent's Private Cloud hosting is founded on tested virtual server technologies that allow businesses with multi-vendor networks to save dramatically on the expense of hardware, infrastructure maintenance, and network administration while getting enterprise-class dependability and an unprecedented level of vendor options. Unlike ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting covers all server-based applications in a single centrally administered service, can handle the mixed- OS and loosely standardized environments common with smaller companies, and keeps ownership of the software in the customer's hands so that migrating to a new virtual system is fast, reliable, and affordable. This eliminates becoming a captive to a specific hosting provider while still offering all the cost savings related to ASP and SaaS hosting services.

  • Hybrid Cloud Integration Consulting Services
    Progent can provide advanced online consulting services to help companies of any size integrate their information networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and administer hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid topologies that combine physical resources as well as public clouds. To help you to integrate public clouds with networks, Progent can provide a variety of cloud migration support services such as Office 365 integration solutions with on-premises Exchange, Azure design and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of background providing advanced consulting support online, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Progent's Low-Cost Managed Services for Outsourcing Network Management
Progent's affordable ProSight line of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based machine learning tools to guard endpoint devices as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely escape traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to automate the entire threat progression including filtering, identification, containment, cleanup, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer security for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge tools incorporated within one agent managed from a unified control. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that addresses your organization's unique needs and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent action. Progent's consultants can also help your company to install and test a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup processes and allows rapid recovery of critical data, applications and VMs that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical data. Find out more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map, monitor, enhance and troubleshoot their connectivity appliances such as routers and switches, firewalls, and access points plus servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are always updated, captures and manages the configuration information of almost all devices on your network, tracks performance, and generates notices when problems are detected. By automating time-consuming network management processes, WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding appliances that require critical software patches, or resolving performance issues. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the services and infrastructure of top data security companies to deliver centralized control and world-class security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper level of inspection for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam protection, DLP, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management technology to keep your IT system running efficiently by tracking the health of critical computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT staff and your Progent consultant so all potential problems can be addressed before they can impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual host configured and managed by Progent's network support experts. Under the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hosting solution without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect data about your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to half of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size businesses to obtain an unbiased evaluation of the health of their network. Powered by some of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how well the deployment of your essential network assets conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a cleaner Active Directory environment. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier network management, improved compliance with data security standards, more efficient utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and less downtime. Read more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone discussion with a Progent information assurance expert. The interview is intended to evaluate your organization's preparedness either to block or recover rapidly after an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to collect information concerning your current security profile and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build a cost-effective AV and backup/recovery environment that aligns with your business needs. For details, see The ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Right Alternative for Davis, California Businesses
Progent's staff size, breadth of information technology skill, and experience with enterprise IT support allow small companies to avoid the problems associated with excessive reliance on small support organizations or individual consultants.

Teaming with Progent enables your company to:

  • Prevent Excessive Dependence on Individual Consultants
    For network support, smaller businesses often rely excessively on independent consultants. Although individual support engineers carry lower expenses than larger support organizations and can typically charge apparently smaller fees, freelancers are frequently too busy to react rapidly to urgent situations. If an independent consultant is busy with another client, ill, on vacation, or in class, the lack of backup personnel may force your business to wait for help during an emergency. As your small business expands, system unavailability or problems with critical programs get more expensive. The dollars you thought you were conserving on a freelancer can disappear fast due to lower output. In addition, when freelance consultants confront new technologies, the unavailability of a large engineering team to count on for assistance requires them to train in place while your company winds up footing the bill for their continuing training.

  • Gain Access to Certified Professionals in Sophisticated Network Issues
    Many smaller support firms or independent engineers who concentrate on small business IT support may excel at providing routine solutions but don't have the seasoning to work efficiently with complicated IT configurations that have a variety of platforms, many sites, VoIP implementations, remote workforces, integrated accounting and operational applications, data-driven web sites, and custom line-of-business software. Progent's experience with global companies and Progent's extensive team of specialists can benefit your small business because big-company networks are by nature complicated, support problems demand in-depth understanding of in many technical disciplines, and achieving an acceptable degree of stability, availability, and security calls for enterprise-tested leading practices.

  • Create a Firm Basis for Growth
    Small businesses often start with an IT system cobbled together on a tight budget. Without a solid architecture, a sequence of band-aid fixes commonly get piled onto of a tenuous structure. As a business evolves, stability and scalability issues can obstruct the success of the organization. Such environments require thorough assessment, intelligent strategic analysis, and broad-based experience to upgrade to a network environment that can provide the solid foundation to meet current business requirements and support downstream growth.

  • Work with Solution Consultants, Not Product Vendors
    Smaller companies require direction and insight to work through an ever more complicated maze of technology alternatives available for enabling growth and improving efficiency. They do not need a network engineer or support firm that attempts to promote products. Progent avoids conflicted motives by not selling hardware and software. Progent sells consulting and services only. This allows Progent to align technical services with the genuine interests of clients. Mixing IT consulting and product selling can result in a situation where the recommended solution is based on a preselected vendor rather than being driven by the true requirements of a small business.

How to Contact Progent
If your Davis, California company needs to get in touch with Progent for IT outsourcing, consulting, or tech support services, phone 800-993-9400 or see Contact Progent.

Immediate Online Technical Help
For fast remote assistance, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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Microsoft Dynamics GP/Great Plains allows you to grow and manage your company better by delivering easy availability of strategic information and a rapid ROI. Dynamics GP confers major business benefits such as its ability to expand the reach of your company, handle your accounting, automate financial processes, unify processes throughout your company, refine inventory control, increase order accuracy, grow sales and minimize turnaround time, and maximize free cash flow. Progent can help you set up and maintain a robust, secure server and communications foundation to support Great Plains, and can provide experienced Dynamics GP/Great Plains support professionals to help you reap the full advantages of your Dynamics GP/Great Plains software.

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Online Windows Desktop Training Services

Progent's webinars offer small companies the affordability, simplicity, and versatility of virtual seminars and the proven training techniques of seasoned instructors who utilize advanced technology to emulate live, interactive classes. Progent can provide webinar training for key desktop software including elements of Microsoft Office suite such as Office Excel, Word, Publisher, and Outlook: Dynamics business accounting and management reporting products such as MS Dynamics GP; plus other popular desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.

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