Davis, CA Remote Support from World-class Computer Network Service Experts
Progent's computer network tech support services can provide your Davis, CA company budget-friendly and consistent access to world-class information technology professionals. By providing network consulting service when you require it, offering advanced expertise for mission-critical technologies, delivering value-added services such as automated network monitoring, and billing only for support you use, Progent offers your Davis, California business an affordable option for optimizing the profitability of small-scale business networks. If you maintain an on-premises datacenter, connect to cloud infrastructure, or manage a hybrid cloud-and-local solution, Progent is the smart way for organizations to create and manage a robust and safe information network and to have fast availability of the experienced support ordinarily available only to businesses who can afford a sizeable in-house information technology group.

For medium-size and enterprise companies, Progent offers co-sourcing and project management support to reinforce the subject matter expertise of your in-house IT support personnel. Co-sourcing can cut costs and help meet schedules for major projects such as application development, disaster recovery planning, security evaluations, office consolidations, or technology migrations and upgrades.

Progent can also provide access to accredited consultants to help your company to design and implement a sensible cloud strategy.

Core Technical Areas Supported by Progent for Davis, California Businesses
As a Microsoft-certified Partner IT service firm with a large group of Cisco Certified CCIE network infrastructure consultants and Apple certified consultants, Progent provides urgent troubleshooting and low-cost online consulting to Davis, CA companies for a wide range of information technologies such as:

Service Delivery Options Available for Davis, California Companies
Progent has a variety of options for providing small companies with affordable computer services for technical support, system architecture, and IT administration. Progent's paradigm for delivering computer support is built on the Help Desk operational structure familiar to larger IT organizations. Progent's Helpdesk Service Mechanism ensures fast response, comprehensive activity records, consistent follow-through, and tight cost control for a range of IT support delivery alternatives that include online troubleshooting, in-person help, and top-level consulting.

  • Online Support
    Progent's Technical Response Center (TRC) offers urgent and scheduled online assistance for Windows, Linux, Apple OS X, and Cisco-based environments in the U.S. and globally. Progent's seasoned support experts can assist clients to troubleshoot and fix hardware and software issues without the expense or delay of on-premises support calls. The background of Progent's network engineers allows them to handle most network issues quickly. For the most complex problems, Progent's depth of expertise allows the support team to escalate troubleshooting tasks to world-class subject matter experts. Progent provides a convenient, web-accessible signup process for first-time customers to accommodate urgent situations and Progent bills per minute with zero sign-up fees or time minimums, so you are invoiced only for the assistance you get. Experts you can access online include Cisco-certified CCIEs, Microsoft-Certified MCSEs, and CISA-certified security engineers. Learn additional details about Progent's online network troubleshooting expertise.

  • On-site Service
    Progent provides on-site technical assistance for signed-up customers in larger cities in the United States. Progent's on-site service technicians can work in tandem with Progent's remote service engineers to give small companies the ideal combination: on-premises service technicians when you require them as well as the on-line expertise of Progent's worldwide staff of IT engineers, security specialists, and business application developers. The response time for on-site support visits is typically less than 24 hours. Progent requires no sign-up or retainer fee for becoming a Progent client for onsite support. Learn more details concerning why to sign up for Progent's onsite computer support services.

  • Phone Support
    Progent's Standard Help Desk Services offer smaller businesses an end-to-end solution that handles all aspects of remote Level 1 desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent provides service desk support at a substantial discount off Progent's regular desktop support rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to resolve challenging issues. For details, visit Help Desk Services.

  • Help Desk Sharing Services
    Progent's Co-managed Help Desk services allow your IT organization to split the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent's shared Help Desk service is an advanced service desk solution built around the top professional services automation platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting. For more information, visit Progent's shared Help Desk services.

  • IT Consulting Services
    Progent provides small and midsize businesses affordable access to world-class IT professionals who can provide assistance with vital technologies such as Microsoft Windows Server 2022 planning and migration services, Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network design, consulting services for Horizon3.ai's NodeZero pentest products, company-wide network protection engineering, non-stop network engineering, server virtualization solutions, plus integration, programming and support for business programs including financials, ERP and MRP, management reporting, CRM, and productivity suites. Progent can help with one-time projects such as office relocations and major system upgrades, extended initiatives such as upgrading a legacy ERP system to a modern Microsoft Dynamics 365 package, relational database software programming and DBA support, and web design, on-going support such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for network monitoring and system administration, or emergency services like data restoration and malware removal.

  • Infrastructure Guidance for Teleworkers
    Progent can help small and mid-size businesses to plan, set up and troubleshoot the network infrastructure required for at-home workers. Aspects of infrastructure where Progent's experts offer support include safe and efficient VPN tunnel connections, Virtual Desktop Infrastructure software, router integration, Wi-Fi network planning and deployment, and reliable Internet connectivity. For details about Progent's infrastructure support services for at-home workers, visit network infrastructure expertise for teleworkers.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers comprehensive hosting for all of a small company's production servers in a setting that not only provides the top degree of availability and expandability but that is in addition simple for clients to transfer to another service firm or to move internally when your circumstance calls for it. Progent's Private Cloud hosting service is built around tested virtual server techniques that allow businesses with multi-vendor environments to benefit dramatically on the costs of capital equipment, infrastructure maintenance, and IT administration while getting enterprise-class availability and an unparalleled level of vendor options. Unlike ordinary SaaS hosting offerings, Progent's Private Cloud Hosting Service covers all server-centric applications in a single centrally managed package, can handle the multi- OS and non- standardized networks common with smaller businesses, and retains control of the software in the client's hands so that moving to a new virtual system is fast, reliable, and affordable. This eliminates becoming a prisoner of a single hosting service while still providing all the cost savings related to SaaS hosting alternatives.

  • Hybrid Cloud Integration Support
    Progent offers advanced remote consulting services to help companies of any size integrate their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and manage hybrid ecosystems that support Windows and Linux systems and apps in either cloud-only systems or in hybrid network models that seamlessly combine local resources along with public cloud services. To help you to incorporate cloud services with networks, Progent offers a variety of public cloud integration services such as Office 365 integration solutions with on-premises installations of Exchange, Azure planning and deployment consulting, Amazon Web Services (AWS) cloud integration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud planning and integration expertise. Progent has over two decades of experience providing high-level consulting support remotely, and Progent can help you complete your cloud migration projects quickly and within your budget.
Progent's Fixed-price Managed Services for Outsourcing IT Management
Progent's low-cost ProSight family of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates SentinelOne's cutting edge behavior-based analysis technology to defend endpoints as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely get by traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to address the entire threat lifecycle including protection, identification, containment, cleanup, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection services offer economical in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device control, and web filtering through cutting-edge tools packaged within a single agent managed from a unified console. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP environment that addresses your organization's unique requirements and that helps you demonstrate compliance with legal and industry data security standards. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate attention. Progent can also help you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services offer small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows rapid restoration of vital files, applications and VMs that have become unavailable or damaged due to hardware failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, when necessary, can assist you to recover your critical data. Find out more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller businesses to map out, monitor, reconfigure and debug their networking appliances such as routers, firewalls, and wireless controllers plus servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off common chores such as network mapping, expanding your network, locating appliances that require critical updates, or isolating performance issues. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that uses the services and infrastructure of leading data security vendors to provide centralized control and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper level of inspection for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your network running at peak levels by checking the state of critical computers that drive your business network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT management staff and your assigned Progent consultant so that any looming issues can be resolved before they can impact productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the applications. Because the system is virtualized, it can be ported immediately to an alternate hosting environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size businesses to get an objective assessment of the overall health of their network. Based on some of the top remote monitoring and management platforms available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the configuration of your core infrastructure devices conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a more manageable Active Directory environment. Both also come with a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier network management, better compliance with information security regulations, higher utilization of network resources, faster problem resolution, more reliable backup and restore, and higher availability. See more about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent information assurance expert. The interview is designed to evaluate your organization's preparedness either to block or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information concerning your current cybersecurity posture and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to create an efficient AV and backup/recovery environment that meets your company's requirements. For details, visit The ProSight Ransomware Preparedness Report Service.

Special Benefits of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized leader in supporting the fundamental network software and office productivity applications important to the majority of small and medium-size companies and local governments. As a Cisco-authorized partner, Progent also offers help for an ever more sophisticated array of infrastructure products such as firewalls, routers and switches, VoIP options, and wireless access. Furthermore, Progent's CISSP-Premier cybersecurity consultants, CISM-qualified security engineers, CISA-certified security audit consultants and GIAC-certified information assurance professionals offer a business-wide perspective on system security and can help with complex security projects like SIEM solutions to help enterprises comply with business guidelines and statutory requirements for network information protection and incident reporting.

The scope and depth of Progent's consulting team bring a powerful array of advantages to organizations trying to maximize the productivity of their IT system within a reasonable budget. These benefits include:

  • Best Practices
    Progent's staff of Microsoft and Cisco Certified consultants average more than a decade of real-world industry background, at the front lines of IT service, executing a wide variety of technical projects for an extensive mix of businesses. Every Progent consultant shares a refined collection of personal best practices which are combined into company-wide leading practices training that Progent instills in its support team. This means that you get not only world-class technical capability, but also a consultant with proven approaches for solving real-world network problems rapidly. Find out more details about Progent's best practices for network consulting.

  • Value Pricing Model
    Progent's pricing model is to bill for remote service and in-person help per minute. Consequently, you pay exclusively for received services. Progent does not demand a more expensive rate for off-hours or urgent support, and Progent does not charge for travel except for emergency support where on-site time is less than 4 hours. In addition, Progent imposes no service activation fee and requires no monthly commitment for support services provided during normal working hours. Many service organizations impose substantial minimum payments or bill in increments of fifteen minutes or more. Progent's small pricing granularity does away with king-size invoices for quick fixes. Another advantage of by-the-minute invoicing is that clients are not inclined to allow incipient problems to fester until they grow into big ones. Learn additional information concerning Progent's value pricing for IT outsourcing.

  • Complete Documentation of Delivered Services
    Progent has created a comprehensive service reporting system that stores and formats complete documentation for all billed support activities. Unlike some independent consultants or small support firms who offer minimal documentation or details of tasks done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service reports sent by each staff member to each client. The practice of documenting and archiving support activity results in more efficient support and eliminates a slew of typical problems such as when a support client is effectively held hostage to a consultant who won't release vital service information. Read additional information concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices knowledge transfer from Progent's consultants to clients. By teaching customers to resolve technical issues that are within their scope, Progent is able to focus on delivering high-value skills where Progent has little competition. Small companies who utilize independent consultants or who employ in-house IT personnel benefit when Progent passes on information about new technology and tested methodologies to make their networks more robust, secure, and productive. Learn additional information about Progent's knowledge transfer services.

Contact Progent
In case your Davis, California business needs to get in touch with Progent to ask about network outsourcing, consulting, or tech support services, call 800-993-9400 or go to Contact Progent.

Fast Remote Technical Assistance
For immediate online help, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

  • 24-7 At Home Workers Remote Support Services Helpdesk for At Home Workers IT Consultant
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  • Top Rated Microsoft ISA Server Online Technical Support
    Network Consultants ISA 2004 Firewall

    Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to plan, install, and support an implementation of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, performance and manageability that your business requires.

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    Progent can assist companies of all sizes to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce equipment expense. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud computing architectures you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local apps and network infrastructure and ensure you sidestep the typical mistakes small organizations make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN tunnels and to integrate iPhones and iPads and Android handhelds.

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    Sun Solaris Network Consultants

    Progent's Solaris platform consulting experts offer small businesses and developers help with administering and supporting Sun Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide array of experience offers you a convenient one-stop consulting firm to help you create and manage a protected and robust cross-platform network and communications solution that supports Sun Solaris and Microsoft coexistence by combining Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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  • 24-Hour Microsoft Windows 2000 On-site Support
    Microsoft Windows 2000 Consulting

    Progent's Microsoft-certified Windows Server 2000 consultants can provide computer help and information technology consulting services for the entire line of .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, optimization, and support services include system planning, deployment, documentation, local and remote technical support, Help Desk outsourcing, professional security analysis, turn-key outsourcing, and cost-effective co-sourcing.

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    Cisco Remote Access IT Management

    Progent's Cisco-certified CCIE network experts can assist you to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone support, and CUCM/CallManager software expertise.

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    Microsoft Expert ISA Server Configuration

    Progent's Microsoft-certified ISA Server consultants have broad backgrounds developing corporate security solutions for IT networks with many sites, remote workers, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small or mid-size company design and deploy a configuration of ISA Server 2004 that meets your IT security needs without restricting your productivity.

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  • 24/7 Anti-Spam Installation support
    24-7 Anti-Virus Technical Support Services

    E-Mail Guard is a comprehensive solution for defending against spam and viruses. E-Mail Guard handles the protection and management of corporate email by offering constantly updated spam and virus blocking, policy administration, content filtering, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and analysis utilities plus outbound email testing to let you troubleshoot your email system and specify and enforce corporate email policy.

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  • Services Locky ransomware recovery
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  • Microsoft Experts SQL Server Replication Services
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    Progent provides IT services for medium size businesses who have 100 to 250 network clients. The medium size company or work group has traditionally been an overlooked part of the market for IT consulting expertise. The overhead and service delivery models of major outside service firms make them too costly for the ordinary mid-size company or small medium business (SMB), which commonly has a modest information technology budget with which to maintain an information system whose advanced technology and sophistication are often similar to the networks of far bigger companies. Progent's support delivery model, which takes full advantage of remote support, virtual office technology and proactive network monitoring, significantly reduces the IT maintenance costs of a small-medium business while offering the mid-size organization with big-company support from certified, world-class consultants knowledgeable in a broad array of small business network solutions. If your mid-sized organization or small business is looking for levels of network help needed for a mid-size office without budgeting enterprise costs, call Progent.

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    Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Exchange Server 2003 upgrade strategy that minimizes network downtime, simplifies ongoing service requirements, and makes your Exchange 2003 Server easy to administer. For complex multiple server or multi-site migrations, Progent has the background to finish your project quickly and economically. Progent's Exchange 2003 support, repair, and design services include assistance with the integration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business needs.

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    Progent offers a wide array of affordable services to help you to install, configure, repair, and manage desktop PCs and laptops based on Windows, macOS and OS X, or various editions of Linux. Progent can provide onsite or online assistance for single computers or notebooks or work with you to design and carry out a large-scale migration to new or revised OS software and business applications. Progent can also supply consultants and technicians to assist your company to plan for and complete an office relocation or merger organized to cause the least possible interruption to your productivity.

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    Aironet 802.11ax Wireless Remote Troubleshooting

    Progent's Cisco CCIE Wi-Fi infrastructure experts can provide remote or on-premises configuration and debugging services to assist you to design, configure, update, tune, manage and troubleshoot Aironet Wi-Fi AP environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless environment with your wired network and cloud-hosted resources to create an enterprise-wide connectivity foundation that is easy to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and setup of Aironet wireless access points to work with your unique workplace layout, construction, and expected network traffic.

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    Security Audits Oracle database administration

    Progent can provide affordable remote access to an authorized Oracle database administration consultant or an Oracle software programmer. Progent can provide advanced database administration services for any version of Oracle's RDBMS platform and can also assist you to plan, create, enhance, or fix Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also provides support for Streams replication technologies and Oracle Database Resource Manage.

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  • Microsoft Office 2003 Onsite Support Computer Support Company Microsoft Office System
  • Microsoft Skype for Business 2015 Engineers Services Skype for Business Chat
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  • Microsoft Windows 10 SCCM Consultants 24-Hour Microsoft Windows 10 Consultants
  • Migration Consulting Microsoft Network
  • Microsoft Windows 7 Migration Integration Support Microsoft Windows 7 Evaluation Network Consulting
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    Microsoft Exchange Server Migration Professionals

    Progent's Microsoft-certified network engineers can help your organization to determine the benefits of Exchange 2010 for your business and can help you to plan and implement a smooth migration to Exchange Server 2010 from Exchange 2003 or Exchange Server 2007 that will offer quick payback by improving your productivity, cutting the cost of hardware and support, simplifying management, and consolidating your key communications platforms.

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    Online Support Services SharePoint 2019 NGSC

    Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer economical remote and on-premises consulting, software development, and troubleshooting services for organizations of any size who want to upgrade to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can assist you design and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud components into a cohesive information management system.

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    Progent's ransomware consultants can help your business to evaluate your ransomware defenses, remotely monitor and protect your network, assist with settlement negotiations with a hacker, and restore a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.

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    Progent has more than two decades of experience integrating, and supporting the key platforms that make up System Center and can assist your organization to design, configure, support, and fix your Microsoft System Center ecosystem to optimize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent's consultants can help your organization to upgrade to the current version of System Center from a previous release or from a third-party datacenter management solution to deliver the advantages of enterprise-class provisioning, automation, security and compliance, plus datacenter and application performance monitoring.

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    Cisco Virtual Private Network IT Services

    Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized company integrate and support Cisco's security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and provide the versatility to evolve with your changing business needs. Progent's Cisco-Premier network consultants support Cisco's comprehensive family of products aimed at eliminating data theft, virus and worm outbreaks, DDoS attacks, and other threats to your network. Progent can help you deploy Cisco products to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central user access control foundation for user authentication, authorization, and accounting from a graphical Web interface.

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    Progent's managed services for software/firmware update management offer businesses of any size a flexible and cost-effective solution for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your servers, endpoint devices printers, infrastructure appliances such as routers and wireless APs, and Internet-of-Things devices such as sensors and robotics.

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    Consult Google Cloud Security

    Progent can provide affordable online and on-premises consulting to assist organizations to move all or part of their critical network resources to Google Cloud Platform (GCP). This can save time and equipment expense and allow access to Google's cutting edge AI and machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security.

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    Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that includes AI software and advanced services to provide comprehensive endpoint detection and response (EDR).

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    Even if your company has a small computer services group and a modest IT budget, your information system can still have the same high reliability and responsiveness that once needed a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified network consultants, the most recent network management products for proactive monitoring and alerts, and cost-effective service packages such as a help desk call center to keep your vital business applications and hardware operating.

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    Progent's veteran group of network consultants and application experts have extensive background providing online and onsite support for organizations of all sizes who need to integrate Android phones into their information networks so that mobile clients can work together from anywhere. Progent has the range of know-how to resolve network issues that involve multiple manufacturers and that represent a mix of legacy and current technology. Progent provides affordable remote consulting to assist you with any stage of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional support to assist you to resolve particularly challenging technical problems, or Progent can provide outsourced or co-sourced project management support to help you finish major IT initiatives on schedule and on budget. Progent can assist with local, cloud-centric, or hybrid networks and can provide expertise with operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or individual training to show you how to manage and use Android phones securely and productively.

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    Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top client endorsement and are afforded the tightest operational relationship with Microsoft. The knowledge, capabilities, and commitment required to achieve the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your business more complete support for your information network.

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    Symantec Firewall Consultants

    Progent's Symantec experts can help you support discontinued Symantec firewall and VPN products including the Raptor and Symantec VelociRaptor line or show you how to migrate to newer firewall solutions. Progent can also enable you to create and implement a complete security strategy that can include firewall and VPN devices and software, managed security and network protection services, system monitoring products, and documented policies and processes. Progent has the expertise to be your single resource for on-going technical help, maintenance, training, and security expertise.

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  • Technology Consulting Exchange 2016 Mailbox migration Top Exchange Server 2016 Migration Consultants
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  • Dynamics GP/Great Plains Features Remote Support Services
    Dynamics GP/Great Plains Network Consultant

    Dynamics GP 2010 accounting software is a full-featured business management and analytics solution that unifies data and operations throughout your business, interfaces seamlessly with other applications, and connects workers, customers and suppliers unrestricted by time or location. Created for small to mid-size companies, MS Dynamics GP 2010 and Dynamics GP Release 10.0 provide functionality for financials, management reporting, project management, inventory and order processing, e-commerce, HRM, customer relationship management, field force automation, manufacturing, retail, and online business services. Progent can show you how to set up and maintain a robust, secure computer and communications environment to support Microsoft Great Plains, and can give you access to experienced Great Plains consultants to help your business exploit the full potential of Dynamics GP/Great Plains 2010.

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    Windows Server 2016 Hyper-V Remote Consulting

    Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to assist organizations of any size to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can help your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain clusters.

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    Progent's CCIE-certified network infrastructure consultants have extensive background assisting Internet Service Providers to architect, deploy, manage, tune, and troubleshoot high-availability, extensible connectivity solutions appropriate for public networks.

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  • VirtualPC for macOS Technical Consultant Windows PC Simulation on Mac Remote Support
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    Progent offers businesses of any size world-class network online or on-premises consulting for networks based on Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also can provide security expertise for businesses ranging from the small office to the global enterprise.

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    Progent's Wireless Consulting Services offer a fast, economical way for businesses of all sizes to deploy, manage, monitor and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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  • Catalyst MPLS Consultant Services
    Catalyst Switch IPv6 IT Consulting

    With the Catalyst line of switches for small and medium-sized companies, Cisco enables companies to gain all the benefits of adding intelligence to their networks. Cisco's Catalyst switch technology makes it possible to enable features to make your IT network sufficiently available to accommodate real-time requirements, expandable to support future growth, safe enough to protect restricted data, and capable of prioritizing and managing all traffic to optimize system operations. Progent's CCIE and CCNP certified engineers can help you pick out and deploy Catalyst switches that make sense for your company. In addition, Progent's CISA certified security specialists can show you how to develop a comprehensive protection policy and configure Cisco Catalyst switches so they help enforce your security policies. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst 2940 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.


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