Consulting Support for BlackBerry Solutions
BlackBerry wireless PDAs were at one time among the most popular solutions for achieving anytime-anywhere access to messaging, calendars, web programs, and other vital business information. Progent offers Dayton, Ohio businesses the services of BlackBerry-certified professionals who can help companies to maintain existing BlackBerry deployments or transition efficiently to a modern mobile platform.
As the sophistication of small business IT technology has expanded, and as the demand for world-class protection, reliability, and disaster recovery has become the standard for organizations of all sizes, successful integration and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To deal with areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small businesses frequently turn to external support firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, eliminating the necessity for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote support capabilities, provides small companies an economical alternative for integrating BlackBerry technology seamlessly into their business information system.
Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and email systems function optimally with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to help you monitor and control BlackBerry smartphones across your business, recommend security policies that make sense for your company, develop custom wireless applications, and ensure that your IT network architecture is appropriately configured to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be restored rapidly and thoroughly.
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
Progent locations in Ohio State
||Canton Executive Suites, 200 6th Street NW
Canton, OH 44702
||Akron Network Support Services
||250 East 5th Street, 15th Floor
Cincinnati, OH 45202
||Cincinnati Network Support Services
||2460 Fairmount Blvd, #202
Cleveland Heights, OH 44106
||Cleveland Network Support Services
||20 S 3rd St, Suite 210
Columbus, OH 43215
||Columbus Network Support Services
||4031 Colonel Glen Hwy, at Signal Hill
Beavercreek, OH 45431
||Dayton Network Support Services
||5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
||Toledo Network Support Services
Consulting and Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies administration and maintenance of BlackBerry smartphones, providing a single platform for controlling key tasks like smartphone deployment, updates, and deactivation and also offering a strong foundation for data protection and high availability. BlackBerry BES Server delivers seamless integration between Microsoft Exchange, Novell GroupWise, or Lotus Domino email platforms and BlackBerry handsets and allows over-the-air synchronization.
BlackBerry BES Server features a variety of security capabilities beginning with advanced encryption of information sent between a BlackBerry wireless handset and BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BES Server also allows great flexibility in selecting levels of protection to meet the specific needs of your mobile environment. Progent's BlackBerry authorized engineers can assist you to choose advanced security functions and activate them remotely. Examples of these wirelessly selectable security settings are:
- Disable a BlackBerry smartphone
- Erase information from a lost smartphone
- Lock out Bluetooth functionality
- Activate internal defenses against malware
BlackBerry Enterprise Server also provides flexibility in determining ways to prevent BlackBerry users from installing or executing unsecure or prohibited applications. Progent can assist you to select protective techniques such as:
- Specify exactly what programs are permitted on the device
- Block third-party programs from allocating persistent storage on the device
- Select what resources third-party applications can access on the device
- Limit the kinds of access external software running on the smartphone can establish
- Block all third-party applications from being loaded or run on the BlackBerry device
Progent's Remote BlackBerry-premier Support is Fast and Economical
For companies in Dayton, Ohio who need quick and affordable access to an authorized RIM BlackBerry consultant, Progent delivers effective remote assistance from a veteran network support team who have delivered network solutions to organizations in every state in the country. (Refer to Progent's client testimonials.)
Online consulting services avoids travel costs and enables specialists to solve technical issues rapidly, allowing you to reduce wasted productivity. Progent's BlackBerry consultants have earned certifications in all BlackBerry technologies and offer professional help in fields such as resolving synchronization issues, deploying BlackBerry BES Server, and creating a secure, fault-tolerant system infrastructure for BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out basic support functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters, changing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's certified service professionals can in addition assist you to troubleshoot a broad array of issues associated with synchronization, device recognition, messaging consistency, web browsing, mobile connectivity, IM, PC application configuration, and BlackBerry Desktop Redirector.
As a leader in providing countrywide remote support for small office networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support costs at a minimum and, by solving issues promptly, maximizes the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks such as resolving enterprise activation problems, registering and removing BlackBerry smartphone clients, activating passwords, configuring wireless program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry consultants can also show you how to use management software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES system and help you to select and implement sensible security configurations.
Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange Server architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Microsoft Exchange.
Contact Progent to Get Help from a RIM BlackBerry-Qualified Expert
If you wish to contact Progent about professional support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.