Consulting Support for BlackBerry Environments
BlackBerry mobile PDAs were once one of the most successful products for achieving mobile connectivity to messaging, calendars, web programs, and other critical business information. Progent can provide Dayton, Ohio businesses the services of BlackBerry-premier experts who can help companies to maintain their BlackBerry deployments or migrate efficiently to a modern smartphone platform.
As the complexity of small company IT technology has expanded, and as the demand for world-class protection, reliability, and disaster recovery has become the standard for companies of any size, successful deployment and support of BlackBerry technology has grown increasingly difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small organizations frequently resort to external support firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and repair BlackBerry environments economically and effectively, eliminating the necessity for an internal BlackBerry solutions specialist and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of experience, coupled with Progent's efficient remote service delivery capabilities, gives small companies an affordable alternative for integrating BlackBerry products productively into their business information system.
Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to monitor and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, develop custom wireless software, and ensure that your network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered rapidly and thoroughly.
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
Progent locations in Ohio State
||1717 Brittain Rd
Akron, OH 44310
||Akron Network Support Services
||250 East 5th Street, 15th Floor
Cincinnati, OH 45202
||Cincinnati Network Support Services
||2515 Jay Ave.
Cleveland, OH 44113
||Cleveland Network Support Services
||20 S 3rd St, Suite 210
Columbus, OH 43215
||Columbus Network Support Services
||301 W 1st St, Suite 200
Dayton, OH 45402
||Dayton Network Support Services
||5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
||Toledo Network Support Services
Integration Support Services for BlackBerry BES Server
RIM's advanced platform for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated software allows Exchange Server, IBM Lotus Domino, or Novell GroupWise users to send and receive messages that are encrypted in wireless transit to ensure optimum data protection. BlackBerry Enterprise Server also simplifies a wide variety of vital management tasks ranging from BlackBerry configuration and upgrades to mobile security and high availability.
Progent's BlackBerry-certified consultants can assist you to utilize RIM BlackBerry BES Server to do basic jobs such as:
- Deploy and manage applications
- Schedule smartphone, application, and IT policy updates
- Update BlackBerry smartphone software wirelessly
- Control user and group configurations with BES Server's extensive library of policies
Progent's BlackBerry-premier consultants can also assist you to utilize BES Server to implement important procedures not supported by the entry-level BlackBerry Enterprise Server Express. These tasks include:
- Install and support BES Server's high-availability architecture based on virtualization
- Deploy BlackBerry smartphones wirelessly
- Set custom management roles
- Monitor and report on the integrity of your solution
Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned certifications from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization problems to architecting mobile productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network requirements assessment, system architecture, deployment strategy and execution, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to create a wireless system that meets your information technology budget and supports your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, assist your organization to decide which management approach and hardware products match your needs, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about options for software versions, server hardware and mass storage, network design, and application configuration.
To maximize network protection, Progent's BlackBerry expert can assist your company to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to perform company-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange. Progent's BlackBerry engineer has support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to install and delete BlackBerry smartphone clients on Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce reports to summarize SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
Call or Email Progent for Support from a RIM BlackBerry-Certified Specialist
To contact Progent about technical expertise for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.