Consulting Support for BlackBerry Environments
BlackBerry Support ServicesBlackBerry mobile PDAs were once one of the most successful products for achieving mobile connectivity to messaging, calendars, web programs, and other critical business information. Progent can provide Dayton, Ohio businesses the services of BlackBerry-premier experts who can help companies to maintain their BlackBerry deployments or migrate efficiently to a modern smartphone platform.

As the complexity of small company IT technology has expanded, and as the demand for world-class protection, reliability, and disaster recovery has become the standard for companies of any size, successful deployment and support of BlackBerry technology has grown increasingly difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small organizations frequently resort to external support firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and repair BlackBerry environments economically and effectively, eliminating the necessity for an internal BlackBerry solutions specialist and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of experience, coupled with Progent's efficient remote service delivery capabilities, gives small companies an affordable alternative for integrating BlackBerry products productively into their business information system.

Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to monitor and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, develop custom wireless software, and ensure that your network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered rapidly and thoroughly.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services

Integration Support Services for BlackBerry BES Server
RIM's advanced platform for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated software allows Exchange Server, IBM Lotus Domino, or Novell GroupWise users to send and receive messages that are encrypted in wireless transit to ensure optimum data protection. BlackBerry Enterprise Server also simplifies a wide variety of vital management tasks ranging from BlackBerry configuration and upgrades to mobile security and high availability.

RIM BlackBerry BES Server Configuration Help

Progent's BlackBerry-certified consultants can assist you to utilize RIM BlackBerry BES Server to do basic jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Update BlackBerry smartphone software wirelessly
  • Control user and group configurations with BES Server's extensive library of policies

Progent's BlackBerry-premier consultants can also assist you to utilize BES Server to implement important procedures not supported by the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Install and support BES Server's high-availability architecture based on virtualization
  • Deploy BlackBerry smartphones wirelessly
  • Set custom management roles
  • Monitor and report on the integrity of your solution

Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned certifications from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization problems to architecting mobile productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network requirements assessment, system architecture, deployment strategy and execution, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to create a wireless system that meets your information technology budget and supports your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, assist your organization to decide which management approach and hardware products match your needs, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about options for software versions, server hardware and mass storage, network design, and application configuration.

To maximize network protection, Progent's BlackBerry expert can assist your company to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to perform company-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange. Progent's BlackBerry engineer has support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to install and delete BlackBerry smartphone clients on Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent for Support from a RIM BlackBerry-Certified Specialist
To contact Progent about technical expertise for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.

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    Progent can assist businesses of any size to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify IT administration and reduce hardware expense. Microsoft Azure offers a wealth of public cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud networking models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local applications and network infrastructure and make sure you avoid the typical mistakes small companies make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Google Android handhelds.

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    Progent's Juniper Networks-authorized NetScreen consultants can help your company to install and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to the latest Juniper technologies, and repair network infrastructure problems in Juniper-only or mixed-vendor environments.

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    SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid development of cutting-edge high-end applications that can give your business a critical competitive edge. SQL Server features core support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in planning, installing and administering Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET platform.

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    For businesses with a mix of Apple Mac and Windows computers, there are two popular solutions for running Microsoft Windows-only software on an Apple Mac: remote access to a physical Windows computer or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac enables you to attach an Apple Mac to a networked Windows-based PC to use Microsoft Windows software and access system resources. Virtual PC for Mac emulates Windows on an Apple Mac computer so you can use Microsoft Windows applications directly. Progent's Mac technology support experts can help your organization to maintain these solutions for using Windows programs on your Apple Macs and can in addition assist you to evaluate and install other solutions for Microsoft Windows platform emulation.

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    Progent provides live remote instruction for an array of desktop apps and operating systems such as Office and Office 365 Excel, Word, Publisher and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training provides the benefits of conventional physical classroom instruction, including instant communication between clients and teachers, but avoids the expenses of transportation and the challenge of trying to synchronize the availability of many workers. Offered to single students or classes of all sizes, Progent's live online training permits the instructor to run the class from a remote facility and the clients can be spread throughout an office or across the the U.S. Virtual training supports powerful teaching aids such as broadcast white boards, real-time questions, and collaborative desktops. Sessions can be short and targeted to specialized topics or longer in time and wider in scope.

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    Progent's Meraki Wi-Fi access point experts offer remote and onsite support to help organizations of all sizes to plan, install, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to configure and support Meraki-based wireless infrastructure for environments that can range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology including Catalyst and Nexus switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that provides identical connectivity, performance, security, ease of management and availability for wired and wireless clients regardless of their mobility or device.

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    Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, enhancing and fixing SCOM environments and offer organizations of any size expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also help you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or on-premises technical support to help you to fix critical issues uncovered by System Center 2012 Operations Manager.

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    Progent offers cost-effective remote consulting to help businesses of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security strategies.

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