Consulting Support Services for BlackBerry Technology
BlackBerry wireless smartphones were at one time one of the most successful solutions for maintaining location-independent access to email, scheduling, web applications, and other critical business data. Progent can provide Dayton, Ohio companies the services of BlackBerry-certified experts who can assist organizations to maintain existing BlackBerry deployments or migrate smoothly to a more popular smartphone solution.
As the sophistication of small business IT technology has increased, and as the demand for world-class security, dependability, and disaster recovery has grown to be the standard for businesses of all sizes, successful deployment and maintenance of RIM BlackBerry solutions has become increasingly challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small businesses often resort to outside consulting firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to design, manage, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the necessity for an in-house BlackBerry technology expert and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's efficient remote support capabilities, provides small businesses a budget-friendly alternative for integrating RIM BlackBerry products seamlessly into their business information system.
Progent's engineers can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and messaging systems operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities so you can track and support BlackBerry smartphones throughout your company, define security policies that are right for your business, develop custom wireless applications, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be recovered quickly and safely.
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
Progent locations in Ohio State
||1717 Brittain Rd
Akron, OH 44310
||Akron Network Support Services
||250 East 5th Street, 15th Floor
Cincinnati, OH 45202
||Cincinnati Network Support Services
||2515 Jay Ave.
Cleveland, OH 44113
||Cleveland Network Support Services
||20 S 3rd St, Suite 210
Columbus, OH 43215
||Columbus Network Support Services
||301 W 1st St, Suite 200
Dayton, OH 45402
||Dayton Network Support Services
||5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
||Toledo Network Support Services
Technical Services for BlackBerry Enterprise Server (BES)
RIM's advanced platform for administering big groups of BlackBerry devices is the BlackBerry Enterprise Server. This powerful software enables Microsoft Exchange Server, IBM Lotus Domino, or Groupwise clients to transmit and receive emails that stay encrypted during transit to ensure optimum data protection. BES Server also streamlines a broad variety of vital management tasks that span from BlackBerry setup and upgrades to mobile security and high availability.
Progent's BlackBerry-certified consultants can help you utilize RIM BlackBerry BES Server to perform basic tasks such as:
- Deploy and manage applications
- Plan smartphone, program, and IT policy updates
- Upgrade BlackBerry device software wirelessly
- Control client configurations with BlackBerry's vast library of policies
Progent's BlackBerry-premier engineers can also assist your company to use BlackBerry Enterprise Server to implement important procedures not available with the entry-level BlackBerry BES Server Express. These tasks include:
- Install and support BlackBerry's high-availability architecture based on VMware
- Install BlackBerry devices wirelessly
- Establish custom administration roles
- Monitor and analyze the integrity of your BlackBerry solution
Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced engineer who has been awarded certifications from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry consulting skills span areas from resolving synchronization problems to designing mobile productivity solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated skill sets include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry engineer has support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to add and delete BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, manage Exchange data flow, generate, edit, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and produce management reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and document a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and network needs analysis, system design, installation planning and execution, performance optimization, design of a fault-tolerant environment, data backup and business recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to design a wireless environment that fits within your IT budget and supports your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which administration approach and physical components meet your requirements, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about options for software versions, processors and storage, network topology, and application set up.
To optimize system protection, Progent's BlackBerry expert can assist your company to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security engineers to perform company-wide security assessment and compliance validation and recommend improvements to support your BlackBerry solution.
Contact Progent for Help from a BlackBerry-Qualified Professional
In order to get in touch with Progent about technical expertise for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.