Wireless Consulting
Dayton, Ohio Consulting for BlackBerry Smartphones
Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were once among the most popular products for achieving location-independent access to messaging, calendars, web-based applications, and other critical business information. Progent can provide Dayton, Ohio companies the services of BlackBerry-premier professionals who can help organizations to maintain their BlackBerry environments or transition efficiently to a current smartphone platform.
As the sophistication of small business IT technology has increased, and as the demand for world-class security, reliability, and disaster recovery has grown to be the standard for businesses regardless of size, effective integration and support of BlackBerry solutions has become increasingly difficult. To handle areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small organizations often resort to outside support professionals who specialize in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry environments affordably and effectively, dispensing with the necessity for an in-house BlackBerry technology expert and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of experience, combined with Progent's proven remote service delivery model, provides small companies an affordable alternative for incorporating BlackBerry technology seamlessly into their business information network.
Progent's consultants can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined administration tools to help you track and control BlackBerry smartphones across your company, recommend security policies that are right for your company, customize mobile applications, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored quickly and safely.
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
| City | Address | Phone | Link |
| Akron | 1717 Brittain Rd Akron, OH 44310 |
(234) 285-6100 | Akron Network Support Services |
| Cincinnati | 250 East 5th Street, 15th Floor Cincinnati, OH 45202 |
(513) 808-9721 | Cincinnati Network Support Services |
| Cleveland | 2515 Jay Ave. Cleveland, OH 44113 |
(440) 596-5997 | Cleveland Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 |
(614) 826-7776 | Columbus Network Support Services |
| Dayton | 301 W 1st St, Suite 200 Dayton, OH 45402 |
(937) 519-4355 | Dayton Network Support Services |
| Toledo | 5533 Southwyck Boulevard, Suite 101 Toledo, OH 43614 |
(419) 930-5536 | Toledo Network Support Services |
Technical Support for BlackBerry Enterprise Server (BES)
RIM's high-end platform for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful software allows Exchange, Domino, or Groupwise clients to transmit and receive emails that are encrypted during wireless transit to provide optimum security. BlackBerry BES Server also streamlines a broad selection of critical administrative tasks that span from BlackBerry configuration and updates to mobile security and fault tolerance.
Progent's BlackBerry-premier consultants can help you utilize BlackBerry BES Server to perform routine jobs such as:
- Deploy and manage applications
- Schedule device, program, and policy updates
- Upgrade BlackBerry smartphone firmware wirelessly
- Control client settings with BlackBerry's extensive library of policies
Progent's BlackBerry-certified consultants can also help your company to utilize BES Server to perform key procedures not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:
- Install and manage BES Server's fault-tolerant infrastructure based on virtual servers
- Install BlackBerry smartphones wirelessly
- Set custom administration roles
- Automatically track and analyze the overall health of your BlackBerry system
Progent's Online BlackBerry-premier Technical Support is Quick and Economical
For businesses in Dayton, Ohio who want quick and economical help from a certified RIM BlackBerry consultant, Progent provides efficient online assistance from a veteran support staff who have provided network solutions to organizations in each state in the country. (See Progent's customer testimonials.)
Remote support eliminates travel costs and enables specialists to resolve technical issues quickly, so you minimize wasted productivity. Progent's BlackBerry specialists have been awarded certifications in the entire range of BlackBerry solutions and offer professional support in areas including troubleshooting synchronization problems, setting up BlackBerry BES Server, and designing a secure, fault-tolerant system infrastructure for RIM BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform common support functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, modifying user profiles, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned service professionals can in addition assist your business to troubleshoot a broad array of problems concerning synchronization, handset recognition, messaging reconciliation, web access, wireless connections, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide remote consulting services for small business IT networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry support expenses low and, by handling problems quickly, maximizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can assist you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, implementing wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry-certified engineers can also assist you to use management tools like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry Enterprise system and help you to define and implement sensible security configurations.
Progent's certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment powered by Exchange. Progent's BlackBerry-certified engineer offers support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to add and delete BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and manage storage groups, apply permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, manage Exchange data flow, create, edit, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports to summarize SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of settings such as Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Consultant
To get in touch with Progent about professional support for BlackBerry wireless solutions, phone
An index of content::
Great Plains Migration Online Troubleshooting
Dynamics GP Great Plains Software Support
Key features of Microsoft Dynamics GP accounting include a modular design that lets you license just the components you need, a standardized foundation built on Microsoft technologies to protect your investment and provide a tightly interconnected environment, enhanced reporting capabilities that allow you to monitor all activities, income and spending and sales trends, compatibility with Microsoft Office to enable access to business data, the ability to process data from virtually any database or desktop software into Microsoft GP/Great Plains, plus an open architecture that makes it easy to create specialized applications. Progent can show you how to configure and maintain a reliable, secure server and communications infrastructure to support Dynamics GP, and can provide experienced GP consultants to show you how to turn the powerful features of Dynamics GP/Great Plains business accounting software into a high-value business solution.
Virtual Server Private Cloud Hosting Consultants
Hosting for Virtual Servers Engineer
Progent’s private cloud hosting allows small and midsize businesses to run mission-critical applications like SQL and Exchange Server from a secure Tier III data center on fault-tolerant hardware with offsite backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup and restoration. You can take advantage of Progent’s private cloud to avoid large capital costs for the acquisition, maintenance, and operation of computer hardware and data center facilities while benefiting the highest levels of system availability and security.
Dynamics GP/Great Plains Remote Consulting
Microsoft Dynamics GP Technical Consultant
Dynamics GP 2010 accounting software is a full-featured business management and analytics platform that integrates data and operations across your company, interfaces easily with other applications, and brings together workers, customers and suppliers unrestricted by time or location. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver capability for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field service, manufacturing, retail, and online business services. Progent can show you how to set up and manage a reliable, secure computer and network environment to support Microsoft Great Plains, and can provide expert Great Plains professionals to help your company exploit the full power of Dynamics GP 2010.
On-site Technical Support System Center Operations Manager
System Center MOM Specialist
Small to middle size companies can now get all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft certified IT support professionals. With Progent's economically priced network support packages, mid-size organizations can choose a basic co-sourcing package based on Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Operations Manager to provide small company networks world-class availability, protection and performance.
CISSP-ISSAP Cybersecurity Engineers
CISSP Certified Cybersecurity Manager Services
Progent's CISSP-certified cybersecurity experts can help businesses of all sizes with any facet of IT security. Progent can help implement efficient cybersecurity solutions that guard a small office from advanced malware attacks or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid networks that support local, remote, and mobile clients sharing IT resources spread across multiple physical sites and public and private clouds.
24x7 SQL Server 2012 AlwaysOn Failover Cluster Engineer
SQL Server 2012 AlwaysOn Remote Troubleshooting
Progent can provide the expertise of Microsoft-certified engineers as well as seasoned database application programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and security professionals to help your business to assess the potential benefits of SQL Server 2012 for your business, install pilot environments at your site or at Progent's test lab, plan and execute out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from other database platforms, and define an efficient and safe network infrastructure that helps you realize the full business benefit of SQL Server 2012.
Network Consultant Palo Alto Networks
Palo Alto Networks WildFire Cybersecurity Contractors
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewall appliances to provide a modern security ecosystem that spans your data center and cloud-based assets and guards any user anywhere with any endpoint device.
IT Services System Center 2012 Virtual Machine Manager
SCVMM Planning Setup and Support
Progent can help businesses of any size to follow best practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and library resources; design, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class reporting. Progent can help your company to migrate from an earlier version of SCVMM or from a third-party virtualization management platform, and Progent can show you how you to optimize and troubleshoot your current SCVMM ecosystem so you get the highest possible return on investment.
Risk Response Consultants
CRISC Certified Cybersecurity Computer Consultants
Progent's disaster recovery support and business continuity professionals can show you how to create a disaster recovery plan to prepare for an IT network catastrophe. Progent can help you define a comprehensive disaster recovery strategy that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified professionals can also show you how to build an affordable, non-stop network architecture that addresses availability issues involving a wide range of network technologies and processes.
Knowledge Transfer Support and Integration
Knowledge Transfer Computer Consultants
Progent practices information transfer from Progent's consultants to customers. By educating clients to deal with technical issues that are within their scope, Progent can focus on delivering high-value skills where Progent faces few competitors. Small companies who work with trusted freelance consultants or who employ in-house support staffs benefit when Progent passes on information about new technology and tested methodologies to make their IT environments more reliable, protected, and efficient.
Small Business Server 2008 Professionals
Microsoft Certified Expert Small Business Server Premium Add-on Onsite Technical Support
Microsoft Small Business Server is an affordable collection of essential servers that offers the basis for a feature-rich but manageable IT network. The IT sophistication of the Microsoft .NET components bundled with Microsoft Small Business Server calls for a computer support expert with hands-on background planning and integrating seamless, end-to-end business technology environments. Progent's Small Business Server professionals have an average of over a decade of experience integrating business networks based on Microsoft products. This experience ensures you results in installing, administering, and repairing IT solutions that incorporate the Microsoft Small Business Server suite of servers and applications.
64-bit Migration Engineers
64-bit Migration Specialist
Progent's Microsoft-certified engineers can help you design, document, implement, manage, and troubleshoot a network-wide migration to 64-bit server and client operating systems and business applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the key 32-bit programs that you intend to keep plus the new 64-bit versions of applications you plan to run.
Top 802.11x Wireless Technology Consulting Services
wireless IP phones and Meraki APs Integration
Progent's Cisco-certified wireless technology experts can assist you to deploy, manage, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
24x7 Microsoft System Center Operations Manager Network Consulting
Comprehensive Event Management Online Consulting
Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, optimizing and troubleshooting Microsoft SCOM environments and offer companies of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure and Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to help you to fix serious problems detected by Microsoft SCOM 2012.
Small Business Computer Installation
Top Small Office Computer Network Consultants
Progent is a leading innovator in cost-effectively delivering world-class network help to small businesses. Progent's achievement in handling the network service requirements of the chronically underserviced small company market is the cumulative result of major technical and operational innovations that have removed a great deal of the conventional costs out of administering IT service, injected unprecedented technical expertise into the support mechanism, and dramatically accelerated the solution process.
Windows Server 2008 Professional
Microsoft Windows Server 2016 Support and Help
The complexity and integration demands of Microsoft Windows Servers requires a network consulting team with practical expertise and broad knowledge in planning and building cohesive, comprehensive business technology solutions. The background of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your business objectives. Progent’s IT services can help you with designing, installing, administering, and supporting Windows Server systems that increase the productivity of your computer system. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
Database Development Consulting
Consultancy Database Administration
Progent's certified relational database consultants can provide businesses of any size online DBA and programming services for popular RDBMS products such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting services available from Progent include installation and configuration, application design and programming, administration support, replication solutions, capacity planning, tuning, migration, security and compliance, backup/restore options, troubleshooting, and training.
Citrix Virtualization Professional
Xen Hypervisor Technical Support
Progent's Citrix-authorized consultants can assist your company to evaluate the business advantages of XenServer as well as additional Citrix products, and can assist your IT organization to design, test, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can also assess your current Citrix technology deployment and show you how to enhance consolidation, performance, security and compliance, uptime, and recoverability.
SSL management Consultant
ProSight SSL management Engineer
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can eliminate up to 50% of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you’re making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need when you need it.
Access Report Expert Development
Custom e-Commerce Designer
For custom application creation, Progent can provide software design consultants to write line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics products such as Great Plains Software accounting system, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Internet Information Services to create company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers expertise in a wide range of custom software development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
ProSight VM Hosting Consulting
ProSight Hosting for Virtual Servers Services
Progent's ProSight Virtual Hosting service offers advanced virtual server architecture, a world-class data center facility, and the technical support services of Progent's Microsoft-certified engineering team to provide small businesses with a comprehensive information technology outsourcing alternative that improves network dependability and protection, reduces management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and key business application servers supported within a safe and reliable facility on a high-performance, high-availability virtual server configured and maintained by Progent's computer support professionals.
Anti-Virus Design and Installation
Postini Technology Consulting
E-Mail Guard is Progent's affordable spam filtering and anti-virus service that offers small companies enterprise-quality defense from spam, viruses, DHA attacks, and other types of email-borne attacks on computer networks. E-Mail Guard is powered by Postini's Perimeter Manager, a full library of web-managed spam filtering and antivirus services that defuse email attacks before they are able to penetrate the company firewall. Perimeter Manager also allows administrators track and manage their email systems, irrespective of server platform, hardware type, or geographic location.
SPA300 Series IP Phone IT Consultants
IP Telephony Professional
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist you to configure, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from discontinued VoIP products to the newest media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Cisco Unified CM Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Unified CM apps such as Unified CM IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent can provide support with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, deploying ISR routers with CUBE VoIP networking support, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.
Sun Solaris Consultant
Sun Solaris Security Organizations
If your business runs a Sun Solaris environment or a multi-OS computer system, Progent's CISM and ISSAP-premier security specialists can help your whole enterprise in a broad range of security topics including security management practices, security architecture and strategies, access control systems and techniques, software development security, operations security, physical security, telecommunications, network and Internet security, and business continuity planning. CISM and CISSP define the core competencies and worldwide standards of performance that information security professionals are required to possess. These accreditations provide IT management the assurance that consultants who have earned their CISM or ISSAP certification have the experience and theory to offer effective security management and consulting services.
Award Winning SonicWall NSA 6650 Firewall Audit
Auditing SonicWall TZ500 Firewall
Progent's certified SonicWall firewall experts can help you configure, manage, and tune SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into a complete network protection plan and design protection into your corporate processes.
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