Wireless Solutions
Dayton, Ohio Support for BlackBerry Smartphones
Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless PDAs were once among the most popular products for achieving mobile connectivity to messaging, calendars, web-based applications, and other critical business information. Progent can provide Dayton, Ohio businesses the expertise of BlackBerry-certified professionals who can assist organizations to manage existing BlackBerry environments or migrate efficiently to a modern mobile platform.
As the complexity of small business IT technology has expanded, and as the need for world-class security, reliability, and disaster recovery has become the standard for organizations of all sizes, effective deployment and maintenance of RIM BlackBerry technology has grown increasingly difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and company databases, small businesses frequently resort to outside consulting firms who specialize in BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-premier engineers who can help small businesses to design, administer, and troubleshoot BlackBerry-based environments affordably and efficiently, doing away with the requirement for an internal BlackBerry technology specialist and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This range of experience, coupled with Progent's proven remote support capabilities, provides small companies a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their IT system.
Progent's experts can help your company with SQL Server 2019 integration and development support, SQL Server 2016 management support, and Exchange Server 2019 setup so that your database and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined administration utilities to help you monitor and support BlackBerry devices throughout your business, define security policies that are right for your business, customize mobile applications, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be recovered quickly and safely.
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
| City | Address | Phone | Link |
| Akron | 1717 Brittain Rd Akron, OH 44310 United States |
(234) 285-6100 | Akron Network Support Services |
| Cincinnati | 250 East 5th Street, 15th Floor Cincinnati, OH 45202 United States |
(513) 808-9721 | Cincinnati Network Support Services |
| Cleveland | 2515 Jay Ave. Cleveland, OH 44113 United States |
(440) 596-5997 | Cleveland Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 United States |
(614) 826-7776 | Columbus Network Support Services |
| Dayton | 301 W 1st St, Suite 200 Dayton, OH 45402 United States |
(937) 519-4355 | Dayton Network Support Services |
| Toledo | 5533 Southwyck Boulevard, Suite 101 Toledo, OH 43614 United States |
(419) 930-5536 | Toledo Network Support Services |
Integration Services for BlackBerry BES Server
BlackBerry BES Server streamlines management and maintenance of RIM BlackBerry smartphones, providing a single solution for handling critical tasks such as smartphone installation, updates, and retirement and also providing a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server (BES) supports seamless integration between Microsoft Exchange Server, Novell GroupWise, or IBM Lotus Domino email platforms and BlackBerry smartphones and allows over-the-air synchronization.
BlackBerry Enterprise Server includes a wealth of data protection capabilities starting with advanced encryption of messages transmitted between a BlackBerry device and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BES Server also allows excellent flexibility in selecting levels of protection to meet the special needs of your company's network. Progent's BlackBerry authorized consultants can help you to choose powerful security features and activate them wirelessly. Samples of these over-the-air configurable security settings are:
- Disable a device
- Wipe data from a misplaced or stolen BlackBerry device
- Disable Bluetooth
- Enable built-in protection against malicious attacks
BES Server also provides flexibility in determining how to keep mobile users from loading or executing unsecure or prohibited code. Progent can assist you to select protective techniques like:
- Specify precisely which applications are allowed on the device
- Block external software from using non-volatile storage on the smartphone
- Select what functions third-party programs can access on the BlackBerry device
- Restrict the kinds of connections external programs running on the BlackBerry device can establish
- Prevent all third-party applications from being loaded or run on the smartphone
Professional RIM BlackBerry Technical Support Offered Remotely from Progent
Progent's authorized BlackBerry support specialists are available remotely to provide prompt assistance to companies in the Dayton area or anywhere in Ohio. Progent's seasoned online consulting team has helped IT organizations resolve network problems and reduce IT service expenses in each state in the United States and established a substantial base of satisfied customers. (See Progent's customer testimonials.)
Progent offers remote help for a broad array of issues associated with BlackBerry software and devices including synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server, and strengthening wireless security. Important BlackBerry credentials awarded to Progent's support professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, modifying user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned experts can in addition help your company to resolve a broad array of problems associated with synchronization, device recognition, messaging consistency, web browsing, wireless connections, Instant Messaging, workstation software configuration, and Desktop Redirector.
As a top innovator in providing countrywide online help for small business IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile support costs at a minimum and, by resolving problems promptly, maximizes the efficiency of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry-certified consultant has support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, archive and support storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, implement access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and technology requirements analysis, system design, installation strategy and execution, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to design a mobile wireless system that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry BES Server, help your organization to decide which administration model and equipment match your needs, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart decisions about alternatives for software editions, server hardware and storage, network design, and application configuration.
To maximize system protection, Progent's BlackBerry-certified consultant can assist your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security engineers to run company-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry environment.
Contact Progent for Help from a BlackBerry-Certified Specialist
If you wish to ask Progent about technical assistance for BlackBerry wireless integration, phone
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Remote Consulting ProSight Reporting Remote Infrastructure Monitoring
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Colocation Remote Support
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Progent's data center support services are intended for businesses with equipment located at IDCs or data center colocation hosting facilities and requiring on-demand on-premises assistance at the co-location facility as well as remote help from Microsoft and Cisco Certified professionals. Progent provides a complete range of Internet Data Centers and data center and co-location support services such as system topology evaluation, Windows and UNIX server integration and support, tech support for server and telecommunications infrastructure, design and deployment of high availability systems, defining and implementing layered security structures, firewall integration and support, designing load balancing solutions, and creating high-availability server and storage clustering configurations.
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64-bit Migration Services
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Windows Server 2008 DirectAccess Online Consulting
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24-7 Security Audit Services CheckPoint FireWalls
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24x7 Specialists CIO
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After Hours Freelance Microsoft Consulting Telecommuter Job
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Top Ranked One-On-One Training Network
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Progent's Support Program for IT Service Firms lets you take advantage of Progent's consulting engineers under your own service brand as a transparent arm of your IT services staff.
After Hours Computer Systems Consulting Midsized Business
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