Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were at one time among the most popular products for maintaining location-independent access to messaging, calendars, web programs, and other vital business information. Progent offers Dayton, Ohio businesses the expertise of BlackBerry-premier professionals who can assist organizations to manage their BlackBerry environments or transition smoothly to a current mobile solution.
As the complexity of small business IT technology has expanded, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the norm for organizations of any size, effective deployment and support of BlackBerry solutions has become increasingly difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations often resort to external consulting professionals who specialize in BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can help small businesses to design, manage, and repair BlackBerry solutions affordably and efficiently, dispensing with the requirement for an internal BlackBerry solutions specialist and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This range of experience, coupled with Progent's efficient online service delivery model, provides small companies a budget-friendly solution for incorporating RIM BlackBerry products productively into their IT network.
Progent's engineers can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and email systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft software, set up streamlined administration tools to enable you to monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, develop custom wireless software, and make sure that your IT network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup processes in order that it can be recovered rapidly and thoroughly.
Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.
|Akron||1717 Brittain Rd
Akron, OH 44310
|(234) 285-6100||Akron Network Support Services|
|Cincinnati||250 East 5th Street, 15th Floor
Cincinnati, OH 45202
|(513) 808-9721||Cincinnati Network Support Services|
|Cleveland||2515 Jay Ave.
Cleveland, OH 44113
|(440) 596-5997||Cleveland Network Support Services|
|Columbus||20 S 3rd St, Suite 210
Columbus, OH 43215
|(614) 826-7776||Columbus Network Support Services|
|Dayton||301 W 1st St, Suite 200
Dayton, OH 45402
|(937) 519-4355||Dayton Network Support Services|
|Toledo||5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
|(419) 930-5536||Toledo Network Support Services|
Technical Support for BlackBerry BES Server
RIM's high-end solution for managing large groups of BlackBerry smartphones is the BlackBerry BES Server. This powerful software allows Exchange Server, Domino, or Novell GroupWise users to send and receive messages that are encrypted in wireless transit to provide maximum data protection. BlackBerry Enterprise Server also streamlines a wide variety of crucial management tasks that span from BlackBerry configuration and upgrades to mobile security and high availability.
Progent's BlackBerry-certified engineers can help you use BlackBerry BES Server to do basic tasks like:
Progent's BlackBerry-certified engineers can also assist you to use BES Server to implement important procedures not available with the entry-level BlackBerry BES Server Express. These procedures include:
How Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has been awarded accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support services span areas from troubleshooting synchronization problems to architecting mobile workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network needs assessment, system design, roll-out planning and execution, performance tuning, design of a fault-tolerant environment, data backup and business recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical goals and to create a mobile wireless environment that fits within your IT budget and supports your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry BES Server, assist you to decide which administration model and physical components meet your requirements, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about alternatives for software versions, server hardware and mass storage, network topology, and application configuration.
To optimize system protection, Progent's BlackBerry-certified consultant can assist you to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to run company-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Exchange. Progent's BlackBerry consultant offers support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to install and delete BlackBerry device clients on Microsoft Exchange and Windows Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, set up the MDS and IM, implement access control lists, manage Exchange data flow, create, update, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Support from a RIM BlackBerry-Certified Consultant
To contact Progent about professional support for BlackBerry wireless integration, call