Consulting and Technical Support Services for BlackBerry Technology
BlackBerry Consultants BlackBerry mobile PDAs were at one time among the most successful solutions for maintaining location-independent access to messaging, calendars, web applications, and other critical business information. Progent can provide Dayton, Ohio companies the expertise of BlackBerry-premier consultants who can assist organizations to manage their BlackBerry deployments or migrate efficiently to a modern smartphone solution.

As the sophistication of small company IT technology has increased, and as the need for world-class protection, reliability, and disaster recovery has become the standard for companies regardless of size, successful integration and maintenance of RIM BlackBerry solutions has become more challenging. To deal with areas like security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and company databases, small businesses frequently resort to outside consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can help small businesses to plan, manage, and repair BlackBerry-based solutions economically and efficiently, dispensing with the requirement for an internal BlackBerry solutions expert and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of experience, coupled with Progent's proven remote service delivery model, provides small businesses a budget-friendly solution for integrating RIM BlackBerry technology productively into their IT system.

Progent's engineers can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and email systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, set up easy-to-use management utilities to enable you to track and control BlackBerry devices throughout your business, recommend security policies that make sense for your company, customize mobile applications, and make sure that your IT network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered quickly and thoroughly.

Technical Support for BlackBerry Enterprise Server
RIM's high-end platform for managing large groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software enables Exchange Server, Lotus, or Novell GroupWise users to transmit and receive emails that stay encrypted in transit to ensure maximum data protection. BES Server also simplifies a broad variety of key administrative tasks that span from smartphone deployment and upgrades to wireless security and fault tolerance.

RIM BlackBerry BES Server Troubleshooting Assistance

Progent's BlackBerry-premier consultants can assist you to use BlackBerry BES Server to do routine tasks such as:

Deploy and manage applications
Plan device, application, and IT policy updates
Upgrade BlackBerry smartphone software remotely
Control client settings with BES Server's vast library of IT policies

Progent's BlackBerry-premier engineers can also help you to use BlackBerry BES Server to implement key procedures not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:

Configure and manage BES Server's fault-tolerant infrastructure using virtualization
Deploy BlackBerry devices remotely
Establish custom management roles
Monitor and report on the health of your system

Progent's Remote BlackBerry-premier Consulting Services is Quick and Affordable
For businesses in Dayton, Ohio who want fast and economical help from a qualified BlackBerry support professional, Progent offers efficient remote help from a seasoned support staff who have provided network solutions to organizations in every state in the U.S. (Refer to Progent's customer testimonials.)

Remote support eliminates travel expense and allows consultants to fix problems quickly, so you reduce wasted productivity. Progent's BlackBerry specialists have earned accreditations in the entire range of BlackBerry solutions and can provide expert help in fields including resolving synchronization issues, setting up BlackBerry BES Server, and creating a secure, high-availability network infrastructure for BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support Services Progent's BlackBerry Certified Support Specialist can help you to carry out common technical functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's certified service professionals can also help your company to resolve a broad range of problems associated with synchronization, device detection, messaging consistency, web access, wireless connections, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide online technical assistance for small business IT networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry technical support costs low and, by solving issues promptly, improves the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry Engineers Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can help you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures such as troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone clients, setting activation passwords, implementing wireless software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry engineers can also show you how to operate administration software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES system and assist you to select and implement sensible security configurations.

Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Microsoft Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry Consultants Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to install and delete BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, apply permissions, install the Mobile Data System and IM, deploy access control lists, manage Exchange data flow, generate, edit, and apply wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Experts Progent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, repair, and produce documentation for a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and technology needs analysis, system architecture, roll-out planning and implementation, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to create a wireless environment that meets your IT budget and supports your business strategy. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, help you to determine which administration model and hardware products meet your requirements, and evaluate your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices about options for software editions, processors and mass storage, network design, and application configuration.

To maximize network protection, Progent's BlackBerry consultant can help you to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security specialists to run network-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry environment.

Call or Email Progent for Support from a BlackBerry-Certified Expert
In order to ask Progent about professional assistance for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.

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Microsoft System Center 2016 Data Protection Manager provides near-continuous backup and simplified restore functions for Microsoft environment. Data Protection Manager 2016 delivers application-sensitive protection for key platforms like SQL Server, Exchange and SharePoint Server, backs up Windows and Linux VMs, supports VMs hosted by Windows Hyper-V and VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of any size to design, implement, administer, and troubleshoot a multi-site backup/recovery system powered by Data Protection Manager 2016. Progent can help you to migrate from an older release of DPM or from a legacy solution, and Progent can tune your DPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployments. Progent offers remote or onsite consulting expertise and can provide occasional guidance to help you through technical bottlenecks or provide comprehensive project management support to help you finish your SCDPM 2016 deployment on time and within your budget.

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In performing IT projects for enterprise clients, Progent uses a structured approach based on defined milestones so as to achieve financial, timing and technical goals while minimizing business disruption. Progent's Enterprise Services Project Methodology follows industry project management standards derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, test models, design adjustments, and professional implementation. All phases are documented to provide a comprehensive summary of IT services delivered and to help in ongoing network support.

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Progent's certified SonicWall firewall experts can show you how to deploy, manage, and tune SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall firewalls into a complete network protection plan and build security into your corporate processes.

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Progent's seasoned ransomware recovery experts can assist your business to restore a network victimized by a ransomware virus such as Ryuk, Dharma, Hermes, or Locky.

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Lync 2013, rebranded Skype for Business, allows organizations of all sizes to build a manageable and protected communications ecosystem that permits the modern BYOD computing model with instant messaging (IM), presence, web conferencing with app sharing and whiteboard, and both IP and PSTN telephony across a broad assortment of desktop and handheld clients. Progent's Microsoft-certified Lync Server 2013 consultants and network architects can assist your company to assess the advantages of Lync Server 2013, design an in-house, cloud-based (via Lync Online) or mixed topology appropriate for your current and future plans, implement Lync 2013 so as to speed up your return on investment, and provide custom webinar and on-premises training to your management team and users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync 2013 with key Office and Office 365 applications including Outlook and PowerPoint.

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Progent's Cisco-certified Wi-Fi networking experts offer remote and on-premises consulting and support services to assist your organization to plan, configure, administer, tune, and repair wireless deployments that incorporate Cisco's Meraki access points. Progent can also help you to design and implement hybrid environments that integrate local and cloud-based resources and that provide seamless connectivity, enhanced security and compliance, streamlined management, and consistent performance for all your mobile and desktop devices.

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Progent's Microsoft certified consultants can assist your company to pilot Microsoft Windows 7 to confirm application and driver compatibility and to determine its speed and reliability running with your applications. Progent can also show you how to evaluate the likely business advantages of moving to Windows 7. If you decide that Windows 7 makes sense for your business strategy, Progent can help you to design and implement a smooth deployment of Microsoft Windows 7 from a an older version of Windows.

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Progent can provide small companies with an IT management professional who can act as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you integrate appropriate technology to improve business operations so they align better with your business objectives. Your company can create and implement a well thought out IT plan without incurring the expense of a full-time Chief Information Officer.

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Network monitoring commonly entails tracking a network’s resource usage to help identify throughput bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring tools that run under Linux or UNIX and can be used to monitor multi-OS networks where UNIX and Windows coexist. Progent's system integration consultants can show you how to use both these programs to tune and repair your network. Progent's UNIX consulting services provide small businesses and developers assistance with managing and servicing UNIX/Linux and Solaris systems that coexist with Windows-based products.

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Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior analysis tools to defend endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely evade legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to automate the entire threat lifecycle including filtering, detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats.

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Progent's Meraki wireless access point consultants provide online and on-premises support services to help organizations of all sizes to plan, deploy, maintain, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can help you to set up and manage Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to build a seamless ecosystem that provides the same connectivity, responsiveness, security compliance, manageability and availability for wired and wireless users irrespective of their mobility or device.

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Microsoft Dynamics Customer Relationship Management helps small businesses build positive customer interactions. Integrated Sales and Customer Service components enable employees to share information to help improve sales success and offer steady, efficient customer service. Progent can set up the optimal network infrastructure, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can help you combine Microsoft CRM with your sales or customer service databases.

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If your office network mixes Linux technology platforms with MS Windows, Progent can show you how to incorporate your servers into a cohesive network that allows all your operating systems to run side by side for simple administration, seamless dataflow, high reliability, enhanced throughput, and tight protection. Progent's Linux and MS Windows integration assistance services include network infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online technical support and troubleshooting, on-site technical support, and Help Desk Call Center support.

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For corporations with branch offices in or any area covered by Progent's consultants, Progent's Microsoft-Certified network support professionals and certified Cisco system consultants offer a range of IT consulting services such as project management, SOX compliance, site relocations, enterprise security, network architecture, local or remote branch office support, and technical support for data center hosting environments. A Progent IT architect can show you how to plan a multi-office network that makes smart use of colocation services and Internet data centers. Progent’s Microsoft Premier engineers can help large enterprises design, integrate and maintain massive rollouts of updated releases of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s CCIE and Cisco Certified Network Professional consultants can assist you to configure Cisco products for connection solutions that incorporate basic, high-performance, integrated, and wireless networking.

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Progent's Cisco-certified IT engineers can help you build an affordable, 24x7 Internet connection solution that can deliver non-stop Internet connectivity via a wide array of fault tolerant Internet access technologies including non-stop BGP, transparent fail-over, and multiple ISPs. Progent offers CCIE professionals to help you utilize the most current technology for 24x7 Internet access to create an economical, completely redundant Internet interface with automatic failover and other features to deliver fault tolerant Internet connections.

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Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can broaden their reach, reduce their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and speed up your return on investment.

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The Progent Test and Training Lab located at the QTS Colocation Center can be used for testing line-of-business applications, developing efficient system upgrade methodologies, assessing and optimizing performance, planning or validating business continuity strategies, resolving compatibility issues, and building training environments for the latest technologies. For Progent clients without adequate in-house resources to configure proper pilot environments, the lab reduces capital outlay and technical risk while keeping critical IT projects on schedule.

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Progent has supported Dynamics GP and Great Plains ERP software for nearly two decades and Progent has provided system integration, customization, education, and debugging services since the product's debut. Progent offers advanced support for updating out of date Dynamics GP/Great Plains ERP systems. Progent can assist you to plan, validate, and carry out an efficient upgrade from a an outdated release to the latest version of Dynamics GP.

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Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size organizations to get an unbiased evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's certified group of IT experts, ProSight Network Audits show you how well the configuration of your essential network assets conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a more manageable and more secure Active Directory implementation. Both versions also offer the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, improved compliance with data security standards, higher utilization of IT assets, faster problem resolution, more reliable backup and recovery, and less downtime.

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DoubleTake/Carbonite Software offers a selection of products designed to deliver small and midsize businesses a variety of cost-effective solutions for backing up and recovering vital applications such as Exchange Server, Microsoft SQL Server, Blackberry, and SharePoint. Progent’s business continuity planning experts have extensive backgrounds incorporating DoubleTake/Carbonite technology into small business information networks to achieve an advanced level of fault tolerance and disaster recovery capability at a budget-friendly price.

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Progent offers nationwide urgent phone support and consulting services for companies that run Solaris environments or whose IT systems include a combination of Solaris and Microsoft products. Online IT help provides maximum return for your information technology dollar by preserving user efficiency and shortening the hours charged for network analysis and repair. Sophisticated remote support technology and skilled service specialists and consultants combine to enable Progent to solve the majority of IT issues without squandering time and expense by going to your site. In the vast majority of situations your network issues can be remediated over the phone or via a mix of phone support and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISA and CISM certified security professionals to assist with the most challenging network problems.

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Progent offers the support of BlackBerry-certified consultants who can help small businesses to plan, administer, and repair BlackBerry technology economically and successfully, doing away with the need for an internal BlackBerry expert and minimizing the cost and hassle of supporting a mobile workgroup. Progent's BlackBerry specialists offer in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE engineers, and CISA and CISM-certified security professionals. This wide range of expertise, in conjunction with Progent's efficient remote service delivery model, offers small businesses a cost-effective solution for integrating BlackBerry technology seamlessly into their IT system.

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Progent’s Technical Response Center provides low-cost nationwide extended hours remote troubleshooting for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals provide extended hours phone support and remote secure computer access to troubleshoot and repair network problems rapidly and economically.

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Progent can assist your organization to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from an older device and application management solution or help you to modify your existing SCCM 2012 environment to support your evolving IT requirements. In addition, Progent can assist you to build a software foundation that takes full advantage of SCCM by delivering expertise with associated Microsoft technologies such as Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services.

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Progent's certified Wi-Fi consultants can help your organization to evaluate the benefits of using Catalyst Wi-Fi controllers to manage Wi-Fi networks of any scale. Progent can help you to maintain and troubleshoot your existing wireless environment or help you design and implement a smooth migration from earlier generation wireless controllers to current models.

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Progent's Microsoft certified consultants can help you design and implement an efficient in-place Microsoft Exchange 2007 migration plan that minimizes productivity disruption, reduces long-term support requirements, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to finish your move rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and design offerings include assistance with the integration of outside vendor enhancements of Exchange Server 2007 that are best aligned to your business needs.

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Progent offers national online technical support and consulting services for companies who operate Apple macOS and OS X environments or whose information systems include a combination of Apple Mac and Microsoft technology. Progent's consultants can provide macOS and OS X users a range of IT services including desktop assistance, upgrading to the latest version of macOS from legacy versions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help you with iPhone and iPad support, or moving to iCloud. Online technical support provides optimum leverage for your IT budget by extending user efficiency and limiting the hours billed for network repair services. Sophisticated online support tools and skilled technicians and engineers allow Progent to solve the majority of network problems without squandering time and money by traveling to your location. In most of situations your IT problems can be dealt with by telephone or through a combination of phone help and remote network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISM and CISSP premier security professionals to assist you with the most difficult network problems.

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Progent's certified SQL Server 2019 experts can help your organization to assess the advantages for migrating to SQL Server 2019 and can deliver fast online or onsite access to consulting experts in solution planning and deployment, application programming, SQL Server management, and network security.

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Progent's ProSight Email Guard solution uses the technology of top data security companies to provide web-based control and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to external attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway device provides a deeper layer of inspection for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays within your corporate firewall.

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Progent's pricing model is to charge for remote support and on-site visits by the minute. As a result, you pay exclusively for delivered services. Progent does not demand a higher rate for off-hours or emergency support, and inside California or in areas where Progent offers on-premises support, Progent does not bill for travel except for emergency calls where on-site time is less than 4 hours. In addition, Progent imposes no minimum fee and requires no retainer for support services provided during regular working hours. Many service firms demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big bills for quick repairs so you won't be forced to permit simple problems to stay unaddressed.

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Progent's Microsoft certified support team can show you how to design and implement an efficient in-place Exchange Server 2007 upgrade strategy that minimizes network downtime, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site upgrades, Progent has the experience to complete your project rapidly and affordably. Progent's Microsoft Exchange 2007 help, repair, and design services include expertise with the integration of third-party enhancements of Exchange 2007 Server and the design of unified messaging implementations based on Exchange 2007 Server.

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Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size company deploy and maintain Cisco’s security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and provide the versatility to expand with your growing business requirements. Progent’s Cisco-Certified network consultants support Cisco’s comprehensive family of hardware and software targeted at preventing data theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your information system. Progent can help you deploy Cisco products to achieve safe access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control foundation for user certification, authorization, and accounting from a graphical Web interface.

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Our Experts Team provides support in key areas that include Macintosh integration and applications; Support for Linux-based, UNIX-based, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Line-of-business and specialized program help; CIO, management information analyst, and project management outsourcing; Custom applications development and integration; Web, electronic business, EDI, and customer portal development and integration; DBM management and performance consulting; Management intelligence expertise; and Telecommunications systems consulting.

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ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management technology to keep your network operating at peak levels by tracking the state of critical assets that drive your IT network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT management staff and your assigned Progent consultant so that all potential problems can be resolved before they can impact your business.

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Progent’s private cloud hosting service allows small and midsize businesses to run key applications like Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fully redundant equipment with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restore. Smaller organizations can use Progent’s private cloud hosting service to avoid large capital costs for the purchase, upkeep, and management of computer equipment and facilities while achieving world-class levels of network reliability and physical security.

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Progent's Microsoft-certified consultants can provide online or onsite support to assist companies of all sizes to plan, deploy, administer, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from earlier releases of Data Protection Manager or from another backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed help for fixing especially stubborn issues, or comprehensive project management services. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery plan.

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Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and on-premises consulting, application development, and technical support services for organizations of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can help you plan and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a seamless information management solution.

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Progent's Microsoft-certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and rollout plans, optimize your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT support, staff, create an enterprise-wide security plan, streamline IT administration, assist with application development, and generate and validate a DR/BC plan.

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Progent can assist your organization to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to SCCM 2012 from a legacy change management solution or help you to enhance your existing SCCM 2012 environment to support your evolving IT needs. Also, Progent can help you to build a software foundation that extracts the most value from SCCM by delivering advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).

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Progent's UNIX platform support experts provide small and mid-size companies and software developers help with administering and supporting UNIX, Linux or Solaris systems that run with Microsoft-based networks. Progent offers your organization contact with UNIX consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad array of expertise provides you with an easy one-stop source to help you build and maintain a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft interoperability by combining MS Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

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Urgent Exchange 2013 Availability Professionals
Microsoft Exchange 2013 Engineer

Microsoft Exchange Server 2013 includes major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped architecture. These improvements affect key facets of IT including manageability, availability, security and compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange Server 2013, create an efficient test and deployment strategy, and educate your IT team to manage your Exchange 2013 environment. Progent also offers ongoing online consulting and support and management for Exchange 2013.

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Technical Support Services Microsoft Lync 2013 Services Lync Server 2013 and Exchange UM Server

Technology Consulting CISM Consultants CISM Certified Cybersecurity Management

Microsoft Exchange 2010 Migration Engineers
Exchange Server 2010 Migration Consulting Services

Progent can provide comprehensive support for every phase of your Microsoft Exchange Server 2010 upgrade including end-to-end project management, site readiness preparation, project planning, cost estimates of new software licenses and equipment needed, recommended sourcing, pilot testing at customer site or at Progent's testing lab, setting up transitional coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the previous system, and training for client's IT group and users.

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Catalyst 6800 Switch Professional
Catalyst Switch IOS-XR Integration Support

With the Catalyst line of switches for small and medium-sized companies, Cisco allows companies to gain the full benefits of adding intelligence into their networks. Cisco's switching product line makes it possible to enable features that make your IT network highly available to accommodate time-critical needs, scalable to support future growth, secure enough to guard confidential information, and designed for prioritizing and managing all traffic to optimize system performance. Progent's CCIE certified engineers can show you how to select and deploy Cisco switches that make sense for your company. In addition, Progent's CISSP certified security specialists can help you develop a comprehensive security plan and set up Catalyst switches so they powerfully enforce your security policies. Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2950 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.

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E-Mail Guard is Progent's economical antispam and virus defense solution that gives small businesses world-class protection from spam, viruses, DHA attacks, and other varieties of email-borne assaults on IT systems. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated suite of web-managed antispam and virus defense services that defuse email attacks before they can breech the corporate firewall. Perimeter Manager also allows administrators monitor and manage their email systems, irrespective of server vendor, hardware type, or geographic location.

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Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, optimizing and repairing SCOM environments and offer companies of any size advanced online or onsite consulting support for SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure and Microsoft and third-party applications and services. Also, Progent can provide fast remote or onsite technical support to help you to fix serious problems detected by Microsoft SCOM 2012.

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Progent has more than a decade of experience integrating, and supporting the key platforms included with Microsoft System Center and can assist you to plan, install, maintain, and fix your Microsoft System Center 2012 R2 ecosystem to optimize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent can assist your organization to migrate to the latest version of System Center from an earlier one or from another IT management platform to provide the advantages of best-in-class provisioning, automation, security and compliance, plus datacenter and critical application availability and performance monitoring.

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Microsoft Office 365 Exchange Online lets you utilize cloud-based servers, mailboxes and other Exchange components to lower capital costs and administrative hassle. You can use Exchange Online to run all your mailboxes, or you can integrate a hybrid solution that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable remote support to help your organizations to evaluate the benefits of Office 365 Exchange Online, plan a network topology that fits your business needs and budget, carry out a non-disruptive move from your current Exchange system to one that incorporates Office 365 Exchange Online, train your management staff and end users, and deliver ongoing consulting and technical support.

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Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can expand their reach, reduce their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and get to market quickly.

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Top Rated CCIE Expert Certified Consulting Services Catalyst Switch IPv6
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Progent's Cisco-certified CCIE consultants can assist your business to set up, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and move efficiently from legacy switches to current models.

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