Consulting Support Services for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry mobile PDAs were once one of the most successful solutions for achieving location-independent access to email, scheduling, web-based applications, and other vital business data. Progent offers Dayton, Ohio businesses the services of BlackBerry-certified experts who can help organizations to manage existing BlackBerry environments or transition smoothly to a modern mobile platform.

As the complexity of small business IT technology has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the standard for businesses of all sizes, successful integration and maintenance of BlackBerry solutions has become increasingly challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and shared databases, small businesses often resort to external support firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to design, manage, and repair BlackBerry solutions economically and effectively, dispensing with the need for an in-house BlackBerry solutions expert and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, combined with Progent's proven remote support model, provides small companies an affordable alternative for integrating BlackBerry technology seamlessly into their IT system.

Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined management utilities to enable you to track and control BlackBerry smartphones across your business, recommend security policies that are right for your company, customize mobile software, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored rapidly and safely.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services


BlackBerry BES Server Integration Help
The BlackBerry BES Server offers businesses a centralized and secure source for integrating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry BES Server allows mobile BlackBerry users to connect to Microsoft Exchange Server, Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to ensure data consistency for collaborative programs like calendars, contact lists, tasks, IM, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, mobile workers with BlackBerry handsets can have push-based access to Exchange email and to instant messaging-aware software through Microsoft Office Communications Server and Lync Server 2010 integration.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-premier consultants can show you how to plan, implement, and support BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry clients, streamline the administration of a BlackBerry solution, and reduce the expense of supporting mobile workers.

Some Ways That Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned certifications from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization issues to designing wireless workforce solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, validate, repair, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology requirements analysis, solution design, installation planning and implementation, performance optimization, design of a high-availability architecture, information backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to design a wireless environment that meets your information technology budget and supports your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to support a BlackBerry Enterprise Server, help you to decide which administration approach and hardware products meet your requirements, and evaluate your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices concerning alternatives for software versions, processors and mass storage, network architecture, and application configuration.

To optimize network protection, Progent's BlackBerry consultant can assist your company to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security engineers to run network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer has expertise in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, deploy push and pull access control lists, manage Exchange Server data flow, generate, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports based on SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent to Get Assistance from a BlackBerry-Certified Professional
If you wish to ask Progent about consulting support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.



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    Progent applies no service activation charge and requires no monthly commitment for services provided during regular business hours. Progent's one-minute granularity does away with large bills for quick solutions so you won't be forced to allow less critical problems to fester. .

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    Progent can provide the support of certified consultants and seasoned software developers, DBAs, project management experts, Cisco-certified network architects, business continuity specialists, and certified data security professionals to assist you to evaluate the potential benefits of SQL Server 2012 for your business, install test systems at your site or at Progent's test lab, plan and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and define an efficient and secure IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.

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    Even if your business has a small network support staff and a modest IT budget, your information network can still have the same high availability and responsiveness that once needed a substantial in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier network professionals, the most recent system management products for proactive monitoring and threshold alarms, and economical support packages such as a help desk service to keep your mission-critical network applications and servers up and running.

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    Progent's Experts Group provides consulting in key areas that include Macintosh integration and applications; Support for Linux-powered, UNIX-powered, and Sun Solaris environments; MRP, Enterprise Resource Planning, or CRM customization; Strategic and vertical application support; Chief Information Officer, business analyst, and project logistics outsourcing; Special applications design and integration; Web site, eCommerce, EDI, and customer portal design and deployment; SQL management and performance help; Management intelligence consulting; and Telecom systems support.

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    Progent's ProSight Email Guard uses the technology of leading information security companies to deliver centralized control and world-class security for your inbound and outbound email. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that stays within your corporate firewall.

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    Progent can assist you to create, implement and debug a backup solution based on MSP360 software. MSP360 offers file or image backup/restore for VMs and physical computers, works with all leading public clouds, and allows businesses to create a data protection solution with a minimum Recovery Time Objective and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and remote management of your backup environment to protect against data loss resulting from human miscues, computer errors, ill-intentioned users, and external attacks such as ransomware.

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    Server growth puts pressure on IT budgets and administrative resources. Server reduction via a virtual architecture promises lower total cost of ownership of hardware and quicker ROI, more efficient utilization of physical computers, streamlined operations, enhanced system uptime, and easier management. Typical uses for virtual machines are hardware consolidation, economical hosts for line-of-business legacy software running on outdated operating systems, and inexpensive isolation of program development or pilot testing systems from on-line systems.

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    Progent believes that a well architected and executed network is a crucial factor for enabling a firm's growth, and we apply this philosophy in our corporate system environment. We have created a zero-downtime virtual office network that enables Progent's in-house engineers and certified contractors to offer rapid and efficient service, cooperate easily on sophisticated jobs, and experience professional and private growth from being part of a dynamic business culture of personal drive and independence.

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    Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can help your organization to plan and deploy a disaster recovery solution based on Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

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    Progent's wireless site survey and predictive modeling assist you to design, install and troubleshoot a Wi-Fi LAN customized for your environment, offering your business a wireless solution that has the coverage, speed, density, QoS, security, and roaming ability your business needs. Wi-Fi site survey services from Progent include remote predictive analysis for planning a wireless network and on-premises site survey services for confirming, tuning, and troubleshooting a functioning Wi-Fi LAN.


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