For offices of all sizes in Dayton Ohio, Progent offers easy, quick, and economical access to Cisco CCIE-Certified network experts. Cisco CCIEs are world-class networking engineers who achieve this elite recognition only after rigorous examinations overseen by Cisco. CCIEs can tackle the most complex issues surrounding network deployment, troubleshooting, and optimization. Progentís CCIEs operate directly with Cisco's in-house engineers in identifying problems with Cisco IOS or NX-OS software and developing workarounds or receiving software patches to correct problems. A Cisco certified CCIE can pinpoint the cause of network problems stemming from network appliances or applications.

Progent can provide affordable online access to a CCIE specialist so that you can receive high-level help for complex network problems that are affecting your business but are beyond the experience of your ordinary network maintenance organization. Progent's CCIE-Certified engineers can examine your network using advanced remote support tools in order to provide fast and affordable diagnosis and resolution of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or nationwide ISPs, and consequently their skills are not easily accessible to the general public. Progent is among the rare support providers to make CCIEs accessible to help small and mid-size businesses. Also, Progent can provide fast access to a CCIE by telephone so that you can get timely help for complex network issues that are reducing worker efficiency. To learn how to get in touch with a Progent CCIE for timely help with your network, go to remote network support.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services

Cisco's large family of new and vintage infrastructure products supported by Progent includes ASA 5500 Security Appliances and PIX Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, wireless access points, Cisco Meraki cloud-managed APs and aggregation switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus series switches, plus security and Virtual Private Network (VPN) products. Maintaining one of the largest groups of Cisco-certified CCIE engineers of any independent consulting firm, Progent has priority access to Cisco's engineering support specialists and Cisco's advanced training tools to stay at the vanguard of network solutions.

In order to find out more information about Progent's online and on-premises support for Cisco network technology, select a subject:

Additional Consulting Services Offered by Progent
Progent can also provide a a wide array of consulting services in critical areas to assist companies to convert Cisco networking products into a cohesive information system that delivers competitive advantage. A few of the consulting services available from Progent's experts are project management expertise, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager business continuity planning, VMware NSX network virtualization architecture and integration, Microsoft Windows Server 2019 migration consulting, Microsoft Windows 2016 hybrid cloud solutions, Windows Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 configuration, security vulnerability scanning, DBA and application services, and part-time Chief Information Officer services.

Progent can also assist your IT team you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud infrastructure and that use Cisco technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)

By providing an efficient one-stop resource for IT generalists and specialists, Progent is able to deliver timely, affordable, and thorough IT solutions that meet the unique needs of companies in Dayton Ohio.

An index of content::

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    Progentís Co-managed Help Desk service makes it possible for your business to split responsibilities for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progentís Help Desk Co-management service is a collaborative support solution based on the top shared PSA tool for handling end-user service requests, ticketing, responsibility, status tracking, and reporting.

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    Progent's Microsoft-certified consultants have more than a decade of experience providing messaging support for companies that range from small offices to large enterprises. Progent offers economical consulting for all editions of Exchange Server to enhance email and virus protection, design high availability email environments, and facilitate remote and mobile email access. Progentís Exchange consulting services can assist you in planning and executing a move from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2016 Server. Progent offers support for Windows 8, Windows 7, Vista, and Windows XP clients using Outlook and can help you integrate Outlook Web App for popular web browsers. For e-mail virus protection, spam blocking and data data leak protection, Progent offers Email Guard managed services.

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    Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Apple and Microsoft premier consultants can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with colleagues who run Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac systems can collaborate, allowing Mac users to receive and transmit email, search the GAL, import addresses, sync up appointments, and alert people to conferences via your Microsoft Exchange account. Progent will verify that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web Access are enabled. Progent also offers customized onsite Entourage training.

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    Progent provides small organizations two ultra-affordable network security evaluation packages that include, for a preset fee, remotely managed scans of your network security profile which are analyzed by expert security specialists who interpret the results of the remote scan, present unbiased evaluations of your current network security, and offer recommendations for remediation. Progent has developed two non-overlapping security evaluation scanning packages for external and internal security testing that are priced to meet the budgets of small businesses while offering enterprise-quality evaluations of your network's vulnerability to assault.

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    Microsoft Communications Server provides IM and presence as part of an extensible, enterprise-grade package offering advanced protection, transparent compatibility with other Microsoft products, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers lower costs and improved business efficiencies, increased worker productivity, and stronger IP protection. Microsoft Communications Server has been replaced by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence consultants can provide online and onsite configuration support and mediation help for your Office Communications Server 2007 deployment and can assist you to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and implement an efficient upgrade that will add business value to your information network

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    Small Business 500 AP Integration Services

    Cisco's Small Business 100, 300 and 500 series of APs are Linux-powered devices engineered as value-priced wireless APs for light workloads. Progent's Cisco CCIE-certified wireless infrastructure experts offer online or on-premises configuration and debugging services to help you to design, implement, upgrade, tune, manage and troubleshoot Cisco Small Business wireless access point deployments of any size or topology.

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  • Windows 10 Trusted Boot Consultant
    Windows 10 Management Support and Setup

    Progent's Windows consultants can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older release of Windows. Online and onsite evaluation and migration support for Microsoft Windows 10 available from Progent's experts include Return on Investment estimates, project supervision, compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile device management, teleworker connectivity, data and identity security, streamlined deployment and management, network optimization, wired/wireless convergence, business continuity planning, webinar training for IT support staff and end users, and post-migration consulting support.

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    Even if your business has a minimal computer services staff and a modest IT budget, your information system can still have the same high availability and performance that once required a large in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT consultants, the latest network management products for proactive monitoring and threshold alarms, and cost-effective support programs such as a help desk call center to keep your vital network applications and hardware up and running.

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  • Computer Consultant MS SQL Server 2008 24x7 Microsoft SQL 2008 Network Consultants

  • Sun Solaris Audit
    Solaris Computer Security

    If your business has a Solaris environment or a multi-OS IT environment, Progent's CISM and ISSAP-certified consultants can help your entire enterprise in a wide range of security areas including security administration practices, security architecture and strategies, connection management systems and techniques, applications development security, operations security, hardware security, telecommunications, network and web security, and disaster recovery planning. CISM and ISSAP stipulate the basic skills and international standards of knowledge that information security professionals are expected to possess. These certification give IT management the confidence that those who have achieved their CISM, CISSP or ISSAP qualification have demonstrated the background and knowledge to deliver world-class security management and engineering services.

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  • Microsoft Windows 10 SCCM Consulting Services
    Windows 10 Configuration Engineer

    Progent's Microsoft-certified consultants can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any older release of Windows. Remote and on-premises assessment and migration services for Windows 10 provided by Progent include ROI estimates, project management, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter connectivity, security and compliance, streamlined provisioning and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and end users, and ongoing consulting support.

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    Support Exchange Online and on-premises Exchange

    Microsoft supports transparent hybrid ecosystems that combine Office 365 and local Exchange deployments. This allows you to have specific Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, integrating and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can deliver as-needed support to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on schedule and on budget.

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    Even if your company has a minimal computer services group and a limited technology budget, your information network can still feature the same high reliability and responsiveness that once needed a large in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier network professionals, the most recent network management software for 24x7 monitoring and threshold alarms, and cost-effective support packages such as a help desk call center to keep your vital business applications and servers operating.

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    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, track, optimize and debug their connectivity appliances like routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are kept current, captures and manages the configuration of almost all devices connected to your network, tracks performance, and generates notices when potential issues are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off common chores like making network diagrams, expanding your network, finding appliances that need important updates, or isolating performance problems.

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    The experience of Progent's certified Windows Server consulting team, with an average of over 11 years of support in Microsoft integration, ensures you success in identifying the version and configuration of Windows 2003 Server that matches best with your company's strategy. Progent can also help you with designing, installing, managing and supporting powerful IT applications powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Microsoft Windows NT.

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  • Remote Support SCCM 2012 Asset Inventory
    Support Outsourcing SCCM 2012 Device Management

    Progent can assist your organization to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to SCCM 2012 from an older device management solution or help you to modify your existing SCCM 2012 ecosystem to accommodate your evolving IT needs. Also, Progent can assist you to create an infrastructure that extracts the most value from SCCM by providing advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and IIS.

  • SQL Server Cluster Integration Support Microsoft Certified Outsourcing Windows Cluster
  • Security Information and Event Management Services 24-7 GIAC Information Assurance Cybersecurity Contractors

  • Meraki MR66 Access Point Information Technology Consulting
    Meraki MR42 Access Point On-site Support

    Progent's Cisco-Meraki Wi-Fi access point experts can help you to plan, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a large campus or a nationwide enterprise. Progent can also assist clients to incorporate other Cisco devices for streamlined management.

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  • Meraki MR42 Access Point Engineer
    Consultants Meraki Wi-Fi 6 Access Point

    Progent's Cisco Meraki wireless AP consultants provide online and onsite support to assist organizations of any size to design, install, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to configure and manage Cisco's Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products including switches, routers and firewalls to build a seamless ecosystem that delivers identical access, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi users regardless of their location or device.

  • Small Business IT Services Small Office Network Technology Consulting
  • Small Business Wireless Access Point Support and Integration Small Business 300 Access Point Remote Troubleshooting

  • Exchange 2019 Security Online Support Services
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    Progent can help your organization in any facet of your migration to Microsoft Exchange 2019 including configuring Windows Server 2019 for hosting Exchange; designing HA system topology for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and implementing Hyper-V; setting up hardware load balancing; building DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft Office 365; and setting up Outlook.

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  • SonicWall Gateway Security Suite Security Auditing Network Security Audit SonicWall NSSP 12000 Firewall

  • Developer Firm Office Access database
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    Progent can provide economical remote support for all releases of Microsoft Office Access including desktop and browser-based versions and offers advanced help for Access application programming, database conversion, performance tuning, report design, and troubleshooting. Progent also offers tailored online classes for Access development and database administration.

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    In performing consulting projects for corporate customers, Progent follows a phased methodology driven by specified milestones so as to meet financial, timing and engineering targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes industry project management procedures based on the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, test models, design tuning, and expert implementation. All facets are documented to provide a comprehensive summary of IT services performed and to help in ongoing network support.

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