For companies of any size in Dayton Ohio, Progent offers easy, quick, and affordable contact with CCIE-Premier engineers. CCIEs are world-class networking experts who earn this elite recognition only after rigorous examinations overseen by Cisco. CCIE-qualified engineers can tackle the most complex issues associated with network integration, troubleshooting, and configuration. Progent's CCIE-qualified professionals work directly with Cisco's internal engineers in analyzing anomalies with IOS or Cisco NX-OS software and developing workarounds or receiving program patches to fix problems. A Cisco-qualified CCIE knows how to pinpoint the cause of network difficulties whether from network appliances or software.

Progent can provide affordable online contact with a CCIE specialist so that your company can receive timely assistance for complex network issues that are affecting business productivity but are beyond the scope of your local network maintenance organization. Progent's Cisco CCIE-Certified network experts can examine your network via advanced remote connectivity tools in order to provide fast and low-cost analysis and repair of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big enterprises or national Internet providers, and so their help is not easily accessible to smaller businesses. Progent is one of the rare support firms to make CCIEs accessible to help small and medium sized businesses. In addition, Progent can provide fast access to a CCIE by phone so you can receive immediate help for urgent network problems that are reducing business efficiency. To learn how to contact a Progent CCIE for timely assistance with your IT infrastructure, go to online network help.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services


Cisco's large family of both new and legacy networking devices familiar to Progent includes ASA 5500 Series Firewalls and PIX 500 Series Firewalls, Catalyst FWSM, secure broadband and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi APs and aggregation switches, VoIP phones and systems, Catalyst and Nexus family switches, plus data protection and Virtual Private Network (VPN) solutions. With the resources of one of the largest groups of Cisco-premier CCIE experts of any independent consulting firm, Progent has privileged access to Cisco's internal experts and the latest learning tools to stay at the vanguard of connectivity technology.

Software Update Management for Cisco Network Infrastructure Appliances
Patch management is an essential and complex process. Timely and properly managed updating maximizes security, regulatory compliance, uptime, and functionality. Haphazard patch management can cause security gaps, compatibility issues, slow or erratic responsiveness, needless offline stretches, or unavailability of key features. Patching involves more than periodic updates of operating systems and applications for servers and endpoints. Firmware updates can be as critical for network appliances such as routers, firewalls, and wireless APs.

Patch Management Services for Network Infrastructure Devices

Progent can provide patch management support for network infrastructure appliances from Cisco and other leading vendors

Progent has provided advanced help for Cisco infrastructure products for more than two decades and Progent's support services for software and firmware patch management offer organizations of any size a flexible and affordable alternative for evaluating, validating, scheduling, implementing, and tracking updates to your ever-evolving IT network. To find out about Progent's service programs for firmware update management, see Progent's software update management services.

To find out more information concerning Progent's consulting support for Cisco network infrastructure, choose a topic:

Other Support Services Available from Progent
Progent also offers a broad selection of IT consulting services in critical practice areas to assist businesses to convert Cisco networking technology into a cohesive information solution that delivers competitive value. A few of the consulting services offered by Progent's experts include project management expertise, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization design and integration, Microsoft Windows Server 2022 planning and integration expertise, Windows Server 2019 migration consulting, Microsoft Windows 2016 hybrid cloud solutions, Microsoft Hyper-V deployment, business continuity planning, Windows Server 2012 R2 configuration, PEN testing with NodeZero from Horizon3.ai, network security compliance assessment, DBA and database development services, and part-time CIO consulting services.

Progent can also assist your company you to plan, implement, administer and repair enterprise hybrid cloud solutions that incorporate physical and cloud-based infrastructure and that utilize Cisco technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

By offering an efficient one-stop source for IT generalists and application experts, Progent can tailor fast, cost-effective, and comprehensive information technology solutions that align with the unique needs of companies in Dayton Ohio.



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    Systems Management Server offers added capability for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs reduce the net administrative costs of managing and deploying software by making it simpler to install system images, control mobile computers, and operate management tools. In addition to advising you about ways to save management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT tasks that cover processes that Feature Packs are designed to streamline. Progent's adoption and update services can lower cost and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can show you how to define efficient procedures and policies to manage PDAs and intelligent mobile communication devices so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security strategy that incorporates policies, procedures and IT products to keep your IT network protected.

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    Bandwidth Throttling Test Lab Specialist

    Progent's Test and Training Lab at the QTS Internet Data Center is available for piloting mission-critical applications, developing cost-effective system upgrade procedures, assessing and optimizing performance, planning or verifying business continuity solutions, mitigating compatibility issues, and establishing training systems for new products and technologies. For Progent clients without adequate in-house resources to configure effective pilot systems, the lab reduces capital outlay and technical risk and helps keep critical network initiatives on schedule.

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    Progent is committed to knowledge transfer from Progent's consultants to customers. By educating clients to resolve technical issues that are within their scope, Progent is able to focus on providing hard-to-find skills where Progent has little competition. Small companies who utilize familiar freelance consultants or who employ internal support staffs benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more reliable, secure, and productive.

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    Progent's ProSight Virtual Hosting service offers advanced virtual server architecture, a world-class data center, and the technical expertise of Progent's Microsoft-certified engineering team to provide small and midsize companies with a complete information technology outsourcing solution that enhances network availability and security, eliminates management hassle, and cuts costs. With Private Cloud Hosting, a small or midsize company can have each of its software platforms and key application servers hosted in a secure and fault tolerant facility on a fast, non-stop virtual machine configured and maintained by Progent's network support professionals.

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    Progent's seasoned ransomware recovery experts can assist you to rebuild an IT network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include centralized management and automation of advanced security features like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's cloud-based services to create and centrally control IT ecosystems that include local offices, data centers, and cloud resources.

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    Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises consulting services to help you to design, install, optimize and troubleshoot a comprehensive backup and disaster recovery solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup software.

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    Progent's Wireless Consulting Services provide a fast, economical option for businesses of all sizes to deploy, manage and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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    Network Load Balanced Remote Support Services

    Progent offers high availability load balancing support covering network load balancing, load balanced program, network backbone routing, and content delivery products such as Cisco Content Engine. fault tolerant load balancing vendors for which Progent can provide consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.

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    Microsoft has made a strong effort to enable transparent hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of planning, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on schedule and on budget.

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    Remote continuous network monitoring, proactive alarms, and actionable reports are crucial to preserving the proper operation of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can afford a level of network stability that was once reserved for large enterprises. Progent can provide a variety RMM solutions delivered as low-cost service packages created to help you to identify and fix a an array of IT network problems before they get big enough to disrupt your business.

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  • Server Virtualization IT Consultants
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    With virtual servers, businesses are able to operate multiple virtual servers on a single actual server. Virtualization technology enables businesses to gain all the advantages of server isolation, but without the costs associated with buying additional server equipment. Virtual servers are also the enabling technology for building private clouds, which offer major advantages including reducing the costs of hardware, datacenter facilities, and administration while enhancing information protection, system availability, and recoverability. Other key server management technologies include server monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's professional server management experts can help you with all aspects of server virtualization and administration to enable your business to cut costs and save time.

  • Windows SBS 2008 Specialist Expert Microsoft Certified MS Windows Small Business Server Consulting
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  • Windows Server 2019 and SCVMM Specialist Windows Server 2019 Virtual Machine Professional

  • Security Contractors Symantec Raptor
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    Progent's Symantec experts can assist you to maintain legacy Symantec firewall and Symantec VPN products such as the Raptor and Symantec VelociRaptor line or show you how to migrate to more recent firewall/VPN solutions. Progent can also enable you to create and implement a comprehensive security plan that can incorporate firewall and VPN devices and utilities, outsourced security and network protection services, server and application monitoring products, and documented policies and processes. Progent has the expertise to be your one-stop source for continuing technical support, administration, training, and security expertise.

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