For offices of all sizes in Dayton Ohio, Progent offers easy, fast, and affordable communication with Cisco CCIE-Premier engineers. CCIEs are top-level network engineers who achieve this elite recognition by completing strenuous examinations administered by Cisco. CCIE-qualified engineers can handle the most complex problems surrounding network interfacing, repair, and configuration. Progentís CCIE-certified support specialists work directly with Cisco's in-house engineers in identifying anomalies with IOS or Cisco NX-OS software and developing workarounds or obtaining software updates to correct problems. A Cisco CCIE has the experience to detect the cause of computer network difficulties stemming from network appliances or applications.

Progent can provide fast and affordable online access to a CCIE specialist so that your company has the opportunity to obtain high-level help for complex network problems that are impacting productivity but are beyond the experience of your ordinary network maintenance organization. Progent's Cisco CCIE-Certified consultants can access your system using state-of-the-art remote connectivity utilities that allow them to provide fast and economical diagnosis and repair of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or nationwide ISPs, and so their skills are not easily available to smaller businesses. Progent is among the rare service providers that makes CCIEs available to support small and medium sized businesses. Also, Progent can provide fast contact with a CCIE by phone so you can get timely support for complex network problems that are hurting worker efficiency. To learn how to talk to a Progent CCIE for immediate help with your IT infrastructure, visit online network support.

Ohio State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Ohio.

Onsite IT Consulting
Progent locations in Ohio State

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
(937) 519-4355 Dayton Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
(419) 930-5536 Toledo Network Support Services


Cisco's large family of current and vintage connectivity devices supported by Progent includes ASA 5500 Series Security Appliances and PIX 500 Series Firewalls, Catalyst FWSM, secure broadband and integrated services routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi APs and aggregation switches, wired and wireless IP phones and systems, Catalyst and Nexus family switches, as well as data protection and VPN solutions. Maintaining one of the largest teams of Cisco-certified CCIE engineers of any independent support firm, Progent has priority access to Cisco's internal experts and Cisco's latest training programs to stay at the vanguard of network technology.

In order to find out more concerning Progent's consulting support services for Cisco technology, select a topic:

Additional Consulting Expertise Offered by Progent
Progent also offers a broad selection of consulting services in critical areas to assist companies to turn Cisco infrastructure technology into an integrated IT solution that provides competitive value. Some of the services available from Progent's subject matter experts are project management expertise, VMware vSphere and vCloud deployment, VMware Site Recovery Manager application continuity planning, VMware NSX virtual network architecture and management, Microsoft Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Microsoft Hyper-V deployment, business continuity planning and testing, Windows Server 2012 R2 support, network security vulnerability assessment, DBA and application expertise, and part-time Chief Information Officer consulting services.

Progent can also assist your IT team you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that combine local and cloud hosted infrastructure and that utilize Cisco networking technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

By providing a convenient full-service resource for network generalists and specialists, Progent can tailor timely, affordable, and comprehensive information technology solutions that address the specific needs of companies in Dayton Ohio.



An index of content::

  • 24 Hour Troubleshooting SIP Migration Cisco Experts SIP Trunk Failover Integration

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    Progent's Microsoft-certified Intune consultants can help your organization to understand the strategic value of adopting Microsoft Intune for managing your web-facing mobile computers including laptops, phones, and tablets powered by Windows, iOS, and Google Android. Progent can assist your company to define security and compliance policies, plan and deploy test systems to confirm the appropriateness of Microsoft Intune for your environment, install Intune throughout your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and maintain your Microsoft Intune deployment.

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    The current ASA 5500-X Family of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-premier CCIE network consultants can assist your company to maintain your current PIX or Cisco ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, deploy, optimize, administer and troubleshoot firewall environments based around ASA 5500-X firewalls with Firepower Services.

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    Progent offers network support for medium size companies with 100 to 250 system users. The mid-size company or office has typically been an underserved part of the market for IT consulting expertise. The cost structures and support access practices of major outside support firms make them too costly for the ordinary small company or small medium business (SMB), which commonly relies on a modest information technology budget with which to support an IT system whose advanced technology and sophistication are frequently similar to the networks of much bigger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual network infrastructure and 24x7 network monitoring, dramatically reduces the network support costs of an SMB while providing the small company with enterprise-level service from certified, IT experts with background in a broad array of midsized business network solutions. If your medium size organization or small business is looking for levels of network support needed for a medium size organization without budgeting enterprise prices, contact Progent.

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    Progent can help your business in any and all facets of your upgrade to Exchange Server 2016 such as planning HA infrastructure for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your VMs, mailbox databases and log files; configuring HLB for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent can provide fast and affordable online access to an authorized Oracle database administration expert or an Oracle software programmer. Progent can provide advanced database administration services for any version of Oracle's RDBMS platform and can also assist you to plan, build, enhance, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Data Guard replication tools and Oracle Database Resource Manage.

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    Progent's Microsoft-certified consultants can assist businesses of all sizes to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist your company to migrate from an older release of System Center Virtual Machine Manager or from another management platform, and Progent can show you how you to optimize and repair your current SCVMM 2012 environment so you get maximum business value.

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    Nagios and MRTG are useful, free monitoring tools that run under Linux and can be deployed to monitor UNIX/Linux networks, Microsoft Windows networks, or mixed-platform environments where the Linux OS and Windows coexist. Nagios lets system support engineers to track network services such as POP3, HTTP, FTP, and NNTP. MRTG allows you to graph the traffic through SNMP-enabled network appliances such as servers, routers, and switches. Progent's system integration engineers can assist you to use both these programs to tune and repair your network.

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    Progent's Jabber consultants offer remote or onsite expertise to help organizations of any size to design, implement, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers advanced support for the products, technologies and services that go into creating an end-to-end Jabber solution such as Cisco network devices and management software, Microsoft Office applications, Windows and Mac computers, iOS and Android smartphones, SIP trunking, WiFi systems, security and compliance, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a modern collaboration solution.

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    Microsoft SQL Server 2016 offers significant enhancements in performance, scale, security and compliance, high-availability, mobile computing integration, and built-in BI. New features include PolyBase for handling structured and unstructured databases simultaneously for big data applications, Jason integration, Dynamic Data Masking, Mobile Reports, and centralized control over local and cloud operations and services. Progent's Microsoft-certified consultants can deliver remote and onsite support to assist organizations of all sizes to configure, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).

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    Progent offers support expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall appliance that aligns with your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate efficiently to modern WatchGuard firewall solutions.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progentís private cloud hosting enables small and midsize businesses to run mission-critical applications like Microsoft SQL and Exchange from a hardened Tier III data center facility on fully redundant equipment with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup replication and restoration. You can use Progentís private cloud hosting service to avoid large capital costs for the purchase, upkeep, and management of network equipment and data center facilities while benefiting the highest levels of system reliability and physical security.

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  • SharePoint Server 2010 Online Help
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    Progent's Microsoft-certified consultants can provide affordable online support and programming services to help your business to design, implement, administer, and troubleshoot SharePoint 2010 installations that can involve web sites that can function as portals, extranets, document and media management applications, wikis, data marts, business information systems, enterprise-wide search, workflows, and other utilities to promote and enhance collaboration. Progent can help you combine SharePoint 2010 with MS SQL Server and with other data sources as well as with Microsoft's popular office productivity programs like Excel, Word, PowerPoint, and Visio. Progent can assist you to migrate from previous releases of SharePoint or move a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 solution.

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    Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi devices installed throughout multiple sites with any number of APs can be remotely provisioned and administered with free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent offers the skills of seasoned Wi-Fi consultants who can assist you to assess the benefits of UniFi products for your environment and help you to design, install, manage, and maintain your UniFi solution.

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    Cisco's Firepower Next Generation Firewalls deliver a major performance boost over Cisco's popular ASA 5500-X firewalls and include unified control of modern security capabilities like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to design and execute a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's security services to build and centrally manage network ecosystems that span branch offices, data centers, and cloud resources.

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    Progentís wireless consultants can help small organizations plan, choose, evaluate, install and support protected building-to-building wireless bridging products that integrate transparently into your IT network while offering a degree of protection that equals or exceeds wired interfaces. Progent offers experience in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to identify and install the wireless connectivity solutions that align best your company requirements.

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    Progent offers consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and maintain a WatchGuard Firewall appliance that fits your security requirements and budget. Progent can help you to manage outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.

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    VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and verify a consistent runbook for recovering services quickly following an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also supports transparent testing for site recovery, upgrades and patches and can produce audit reports to verify full service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to help your organization to plan, configure, test and maintain a DR system based on VMware Site Recovery Manager.

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    Progentís Technical Response Center offers affordable nationwide extended hours online assistance for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers provide extended hours telephone support and remote secure computer connection to troubleshoot and resolve network problems quickly and affordably.

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    Progent can provide fast and affordable remote access to a certified Oracle database administration expert or an Oracle application developer. Progent offers comprehensive database administration services for any version of Oracle's RDBMS platform and can also help design, build, enhance, or troubleshoot Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Data Guard and Streams replication tools and ASM file/volume manager.

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    Consultant UNIX

    Progent's Sun Solaris platform consulting experts provide small and mid-size companies and software developers assistance with managing and maintaining Solaris environments that run with Microsoft-powered technology. Progent can give your business access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of expertise offers you an easy one-stop consulting firm to show you how to create and maintain a secure and robust cross-platform connectivity and communications environment that supports Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

  • Windows 2003 Computer Consulting Specialists Windows Server 2003
  • Windows Active Directory Onsite Technical Support Windows 2008 Active Directory Network Engineer
  • Windows Application Management Professionals XenApp and Citrix Access Gateway Remote Consulting

  • Operating System Knowledge Transfer
    Skills Transfer Network

    Progent is committed to information transfer from Progent's consultants to customers. By teaching customers to deal with problems that are within their scope, Progent can focus on providing hard-to-find services where Progent has little competition. Mid-size businesses who work with familiar freelance service providers or who employ internal IT staffs benefit when Progent transfers knowledge about critical technology and proven processes to make their networks more reliable, secure, and efficient.

  • Windows Server 2012R2 Private Cloud Support Outsourcing Microsoft Certified Partner Windows Server 2012 R2 Server Manager Support and Help
  • Windows Server 2016 Business Continuity Consulting Services Microsoft Experts Windows Server 2016 Scale Out Clusters Network Consultant

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