Expanding your telecommuter workforce can have a major effect on network architecture, cybersecurity, and company processes. Progent has 20 years of experience helping businesses of all sizes to design, deploy, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can assist your Dayton company to pick the right technologies and follow leading practices in building and maintaining a safe virtual office solution for teleworkers that facilitates teamwork and delivers maximum business value. Progent can provide services ranging from on demand expertise for getting you past occasional technical bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent can help Dayton, Ohio businesses to succeed with any facet of building a high-functioning work-at-home environment by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, security monitoring, data protection solutions, and centralized management.

Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing platforms from major vendors support online meetings, video and voice conferencing, chat sessions, and screen/content sharing for both local workers and at-home workers. Many companies utilize a mix of conferencing products to accommodate their various partners and customers. Progent's communications experts can assist you to maintain your existing conferencing environment and enhance the productivity of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications platform that supports presence, instant messaging, voice and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can assist you to deploy and maintain Skype for Business clients to accommodate your remote workforce. For details about Progent's support services for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's group video calling platform for iOS and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 simultaneous users for video sessions. For details about Progent's consulting expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for training. For details about Progent's support services for Webex as well as for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities such as video conferencing, persistent chat, plus data sharing. For details about Progent's consulting services for Teams as well as for other Office 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and assist you to optimize your network infrastructure to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient work-from-home environment for your Dayton, Ohio business, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent can show you how to plan, deploy, manage, and repair an efficient Wireless LAN infrastructure, recommend appropriate hardware and software, and integrate wireless access points, bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to put together a thorough 802.11x network security strategy that is well aligned with the security plan for your overall business network.

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    For corporations with branch offices in California or any region served by Progent's consultants, Progent's Microsoft-Certified IT support professionals and authorized Cisco network consultants can provide a range of network support services such as project planning, Sarbanes Oxley compliance, office moves, enterprise security, system design, local or remote branch office support, and troubleshooting for colocation hosting facilities. A Progent IT architect can help you design a multi-site network that makes smart use of colocation services and Internet hosting sites. Progentís Microsoft Premier consultants can help major corporations design, integrate and support massive rollouts of updated versions of Microsoft technology including Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can help you configure Cisco technology for connectivity solutions that combine basic, high-performance, integrated, and wireless networking.

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    Microsoft SQL Server 2005 offers powerful, familiar tools to IT experts as well as to network users, lessening the difficulty of designing, deploying, administering, and using enterprise data and analytical programs on platforms ranging from handheld devices to enterprise data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and wide knowledge in planning and building information-based, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

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    Progent's Cisco Meraki wireless access point consultants offer online and onsite support services to help organizations of any size to plan, install, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to set up and support Cisco's Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless network infrastructure that provides identical access, responsiveness, security, manageability and availability for wired and Wi-Fi clients irrespective of their mobility or computing device.

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    Microsoft SQL Server 2016 introduces major enhancements in speed, capacity, data security, high-availability, BOYD integration, plus integrated BI. Innovations include PolyBase for processing SQL and NoSQ files simultaneously for big data applications, Hadoop support, Always Encrypted mode, Mobile Reports, and centralized control over on-premises and cloud resources. Progent's Microsoft-certified consulting team can provide remote and onsite support to help organizations of all sizes to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.

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    Progent provides customized remote training for an array of client applications and operating systems including Office and Office 365 Excel, Word, Access and Project plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote instruction offers the benefits of conventional in-person seminars, such as instant communication between students and trainers, but avoids the expenses of travel and the challenge of trying to synchronize the schedules of multiple workers. Offered to individuals or groups of any size, Progent's live online training allows the trainer to conduct the class from an online facility while the students can be dispersed throughout an office or across the country. Live online learning supports proven learning tools such as broadcast white boards, electronic hand-raising, and shared applications. Classes can be short and targeted to specific topics or longer in duration and broader in coverage.

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    Progent's Cisco CCIE-certified Wi-Fi network consultants can provide online or on-premises configuration and troubleshooting support to help you to plan, configure, update, tune, manage and debug Aironet wireless AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your wireless ecosystem with your wired network and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is easy to manage and expand. Progent also can provide affordable wireless site surveys to help you to decide the most efficient selection, placement and configuration of Aironet wireless access points to accommodate your unique office design, building structure, and anticipated network traffic.

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    Progent's Microsoft-certified consultants offer remote or onsite support to help businesses of all sizes to plan, deploy, manage, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from older versions of Data Protection Manager or from a different backup/recovery system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed support for resolving especially challenging issues, or comprehensive project management services. Progent's consultants can also help you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.

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    Progent's Check Point Software consultants can show you how to choose and deploy Check Point Software Firewall utilities and hardware based on Check Point Software's security platform to offer an affordable and efficient security defense for your IT network. Progent can also show you how to integrate other Check Point technologies such as ZoneAlarm and Check Point UTM-1 firewalls with security products from other vendors and provide a central stop for on-going network support, administration, education, and consulting services.

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    Microsoft Windows Server 2012 Clusters Online Support Services

    Progent's certified failover clustering experts can help companies of all sizes to evaluate the benefits of utilizing Microsoft Windows Server 2012 failover clustering to build an advanced high-availability/disaster recovery strategy, assist you to plan and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for failover clusters that include physical servers or virtual ones, and help you to centralize the management of failover clusters.

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    Barracuda Backup is a low-cost, subscription backup/restore service for small and mid-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical storage device manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your own storage hardware. Barracuda Backup protects critical company data produced on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to assist you to design, integrate, operate and troubleshoot a backup and disaster recovery system built on Barracuda Backup.

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  • IT Consulting SQL Server 2017 Monitoring SQL Server 2017 and VMWare Integration Support
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  • Specialist VMware Site Recovery Manager and NSX
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    VMware's NSX virtual network platform allows you to build entire networks in software. NSX permits virtual networks to be deployed instantly and managed with a high level of automation independent of the physical components making up the underlying IP network. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. SRM also permits non-intrusive testing for site recovery, updates and fixes and can produce reports to verify full service restoration, validate SLAs and demonstrate DR compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the complete virtualized network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist you to design, configure, test and administer a DR system powered by VMware SRM and VMware NSX.

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    Microsoft Windows Server 2008 R2 features high levels of performance, protection, fault tolerance, scalability, and versatility that accelerate productivity of on-site, branch office, and mobile workers. Progent's network professionals can provide affordable remote engineering, technical support, and education services to help you to plan, execute, and maintain Windows Server 2008 R2 to add significant strategic value to your network.

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    Microsoft supports seamless hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange systems. This permits you to have some Exchange mailboxes hosted on your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist you with any facet of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Office 365 solution is completed on time and within budget.

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    Progent provides nationwide remote technical support and troubleshooting services for businesses who run Apple macOS and OS X environments or whose IT systems feature a mix of Mac and Microsoft Windows technology. Progent's engineers offer Mac clients a range of IT services such as desktop support, migration to the latest edition of macOS from legacy versions of macOS or OS X, plus help with Mac applications. Progent can also assist your business with Apple iPhone and iPad integration and management, or moving to iCloud. Remote network consulting provides maximum return for your information technology dollar by preserving user productivity and shortening the time charged for network repair services. Advanced remote access utilities and experienced technicians and engineers combine to enable Progent to handle most IT problems without wasting time and expense by traveling to your location. In the vast majority of cases your network problems can be remediated by telephone or via a combination of phone help and remote network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISSP and ISSAP certified security professionals to help you with the most challenging network problems.

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    Progent can provide affordable online support to help companies of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.

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    Microsoft Windows 8.1 is engineered to power devices from smart phones and tablets to power-user desktops. A wealth of new and improved features, including touch screen support and signature tile GUI, provide a broad selection of benefits for companies who know how to exploit them. Progent's Microsoft-certified experts can help bring your organization up to speed with Microsoft Windows 8.1 and make sure you derive maximum business value from the operating system's many technical enhancements.

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    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, track, optimize and debug their connectivity appliances such as routers and switches, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are kept current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are discovered. By automating time-consuming management activities, ProSight WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding appliances that require critical updates, or identifying the cause of performance bottlenecks.

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    GIAC was founded in 1999 to validate the knowledge of IT security experts. GIAC certifications are acknowledged by businesses and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer support for any of the security services covered under GIAC certification including auditing infrastructure vulnerability, security incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions.

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    Altaro VM Backup software provides small and mid-size businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud architectures and also supports low-cost cloud backup to Microsoft Azure storage. Headline features include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as little as five minutes for minimizing your Recovery Point Objective, military-grade encryption, item-level restore capability for individual files and emails, extensive support for Windows Server CSV and for vCenter for handling larger deployments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is an Altaro partner and offers a broad array of services to help you to design, install, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup.

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    Progent's ProSight family of managed services are geared to offer organizations who have minimal in-house IT support staffs with low-cost help from enterprise-class management tools and technical experts. Benefits of Progent's ProSight catalog of managed IT services include predictable network maintenance costs, smart automation of routine management tasks, ongoing adoption of the latest technology, graceful transition from older systems to modern solutions, close fit between computer technology with business goals, access to veteran IT consultants, and allowing management to concentrate on business instead of ever-changing computer technology.

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  • Windows, UNIX, Solaris Online Support Services
    Windows and Solaris Consultant

    If your office network mixes UNIX, Linux or Solaris platforms with Windows, Progent can assist you to incorporate your IT resources into a cohesive network that permits all your operating systems to run side by side for easy management, transparent dataflow, high availability, superior throughput, and tight security. Progent's UNIX and Microsoft Windows coexistence support offerings feature network architecture integration and service, consulting for Windows services for UNIX, online server monitoring and management, online network help and repair, in-person technical support, and Helpdesk services.

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    Exchange admin center IT Consultants

    Microsoft has made a strong effort to enable transparent hybrid environments that integrate Office 365 and on-premises Exchange deployments. This permits you to have specific mailboxes located on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is carried out on schedule and on budget.

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  • Specialist Wireless Security
    After Hours Security Consulting

    Progent offers expertise for security evaluation software including Microsoft Baseline Security Analyzer for performing a set of programmed system testing scans to identify possible security problems. Progent has extensive knowledge of security analysis tools and can show you how to understand audit reports and react effectively. Progent can show you how to build security into your company processes, install auditing applications, plan and implement a secure system architecture, and suggest procedures to optimize the safety of your IT system. Progent's security engineers are able to assist you to set up a firewall, design safe remote connectivity to email and data, and integrate VPN. Progent's qualified security engineers can test the security of web software and can provide comprehensive information security tests of company-wide security to determine your company's compliance with key industry security standards including FISMA, NIST, and ISO 17799.

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    Designers Remote Desktop

    Progent's remote connectivity and smartphone synchronization experts can help your business to plan and configure connectivity solutions for off-site desktop PCs, notebooks, and smartphones so they work tightly with your IT network, allowing you to improve the efficiency of your remote workforce.

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    Fault Tolerant Inter-office Network Consulting Services

    Progentís non-stop interoffice connectivity and 24x7 network connection consultants can help small organizations create zero-downtime Interoffice connectivity through fully redundant networks featuring transparent failover. Progentís Cisco Certified Internetwork Experts can plan and deploy ultra-reliable Inter-office connections supported by fault tolerant EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over offers economical non-stop interoffice networking.

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